Speedway SuperAmerica Reviews

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2.1(83)

About Speedway SuperAmerica

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Speedway operates a network of convenience stores and fuel stations. It offers a range of products including fuel, snacks, beverages and everyday essentials. In addition to retail offerings, the company provides loyalty programs and mobile app services.

Pros
  • Clean and well-maintained facilities
  • Good quality products available
Cons
  • Inconsistent customer service
  • Frequent technical issues

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Speedway SuperAmerica Reviews

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    Verified purchase
    Customer ServiceTechSales & MarketingPriceBillingRates

    Reviewed May 30, 2026

    I've been going to Speedway on Phoenix Ave. in Cranston RI for over twenty years. The receipts on the pumps are always cut off in not allowing any to see the details. The Speedway card never works on the outside pumps. In this respect, one must go in to retrieve a printed receipt as well as present their Speedway card. The personnel are always dumbfounded as to any and all issues relating to the aforementioned problems. Some are quite inefficient and have no experience in customer service or business protocol.

    The final episode is when I drove to Speedway on Phoenix Ave. to fill up once again. As usual I go inside to pay with my credit card and Speedway card to receive the gas discount. I estimate the amount to fill up as that price is placed on my credit card. When I mention to the attendant or cashier, ‘I’ll be back in for the receipt’ some cashiers say “I can give you the receipt now”. I said I do not know how many gallons my vehicle will take so I’ll come back in. Adjoined to this is the fact that the receipts are always cut off on the outside pumps not being able to read the details. When I present these issues to the cashier, many seem to be flabbergasted and/or stunned as how to answer. Most cannot even comprehend what terminology was stated to them.

    On May 6, 2026 I called Speedway customer service to voice a complaint as to the price per gallon I was charged. The sign clearly read $3.32/9 yet I was charged $3.37/9 after presenting my Speedway card inside to the cashier. There was an issue with the pump as the nozzle would not release any gas so I went back in to tell the cashier the problem. She said, ‘I turned the pump on’. So, I went back out and the pump still would not release gas from the nozzle.

    I went back in for the second time as the manager, Jim came out and could not rectify the problem. Jim moved back inside and allegedly reset the pump. I went back outside with him “Third Time” and the pump worked. However, I had to go back inside for the receipt. When I received the receipt. I noticed I did not receive the discounted gas. I then called Speedway customer service stating I have video [Metadata Secured] of the station and sign clearly showing the price inclusive of discount.

    I spoke with Louis from Speedway customer service via phone as he provided me a reference or complaint number # **. To this 30th day of May 2026 I have never heard from Speedway to address this issue. I nor any of our family members will never enter a Speedway location ever again due to their underhanded tactics in trying to entrap the unsuspecting. * The date of transaction was 5-05-2026 in the amount of $47.75 > TID: **

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    Verified purchase
    Punctuality & Speed

    Reviewed April 22, 2026

    Purchased $82.01 of gas. Had to go inside to get receipt. 75 year old. Needed to use latrine. Told I couldn't as was cleaning. Told ** I had to. She still refused. The doors were open. She said had to wait 5 more minutes as she had put cleaner in commode. Cleaner can be put in again for customer convenience. Thanks that Arby's would let me. Won't use this station again. Will go to BP Family Fare as they are friendlier and better gas. Store # 44703.

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      Verified purchase
      Staff

      Reviewed March 1, 2026

      I just want to give a huge shout out to the staff that work at speedway in Terre Haute at the 2135 Wabash location. I go in there almost daily and they are always willing to help. The manager and staff are always working hard and interacting with their customers. It’s my favorite gas station in Terre Haute by far!

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      Staff

      Reviewed Nov. 2, 2025

      Southside Tn speedway. Staff friendly but store and bathrooms dirty. Floors filthy and bathroom toilets and urinals filthy. Outside was cleaner than inside. Would be afraid to eat anything from here. Boxes everywhere on floor.

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      Customer ServiceSales & MarketingPriceRatesHonesty & Transparency

      Reviewed Sept. 6, 2025

      Total fraud. Prices are higher than every other company but they offer a lot of discounts so they are lower than everyone else. I can not get 7-cent discount even I am using my discount card or phone app. So now I am paying more because of their fraudulent prices. I would use different station and it will be cheaper because they do not mislead customers with prices. Do not use ever.

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      Sales & MarketingPriceMaintenanceRates

      Reviewed March 13, 2025

      I started about six months ago writing about the problem with being able to read the prices at the pumps. After three or four attempts I gave up. Over that same time period I do a weekly price report to an app that reports pricing for all gas outlet in my area. The prices at the pumps cannot be read. It is due to the lighting at the pricing areas is not working and makes them unreadable. I don't how anyone would want to be a customer at a location where you do not know the prices before you begin your sale.

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      Reviewed Oct. 11, 2024

      Speedway stations in Tuscarawas county Ohio are the dirtiest I have ever seen. I have traveled across the country and I have never seen such filth in a gas station. The problem is, the company that I work for uses speedway and I have to stop there frequent.

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      Customer ServiceTechPunctuality & Speed

      Reviewed June 11, 2024

      I was simply trying to buy a couple of things and the clerk called me sweetheart. I asked him not to and he responded by telling me he wouldn't wait on me and continuing to call me pet names. I called a Lyft to leave and was waiting beside the building away from those crazy people and they came out harassing me calling me a **, shaking their butt at me in the road, etc. I have video and voice recordings I can email.

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      Reviewed Jan. 26, 2024

      Don't ever go to this station. They are people you don't even want to ever want to deal with. There is a reason this place is not busy. Don't don't go there. You will be sorry. They don't give a crap about you or what you need. Never go there again.

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      StaffTransparency

      Reviewed Oct. 15, 2023

      I recently had the pleasure of utilizing the car service at Speedway SuperAmerica, and I am delighted to share my experience. From the moment I drove into the service area, I was met with efficiency, expertise, and a dedication to customer satisfaction that left me thoroughly impressed. The first thing that struck me was the professionalism and courtesy of the service staff. They were not only knowledgeable but also incredibly approachable and willing to answer all my questions. Their commitment to providing top-notch service was evident from the get-go.

      The car service itself was swift and effective. The technicians demonstrated a keen understanding of vehicle mechanics and were thorough in their examination and repairs. I appreciated that they provided a detailed explanation of the work needed and any potential issues, ensuring I was well-informed about my vehicle's condition.

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      Speedway SuperAmerica Company Information

      Company Name:
      Speedway SuperAmerica
      Website:
      www.speedway.com