Speedway SuperAmerica

Speedway SuperAmerica Reviews

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2.9(76)

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About Speedway SuperAmerica

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Speedway SuperAmerica Reviews

Stars Rating

  • 26%
  • 19%
  • 11%
  • 1%
  • 42%

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    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed June 11, 2024

    I was simply trying to buy a couple of things and the clerk called me sweetheart. I asked him not to and he responded by telling me he wouldn't wait on me and continuing to call me pet names. I called a Lyft to leave and was waiting beside the building away from those crazy people and they came out harassing me calling me a **, shaking their butt at me in the road, etc. I have video and voice recordings I can email.

    Staff

    Reviewed Jan. 26, 2024

    Don't ever go to this station. They are people you don't even want to ever want to deal with. There is a reason this place is not busy. Don't don't go there. You will be sorry. They don't give a crap about you or what you need. Never go there again.

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      Customer ServiceStaff

      Reviewed Oct. 15, 2023

      I recently had the pleasure of utilizing the car service at Speedway SuperAmerica, and I am delighted to share my experience. From the moment I drove into the service area, I was met with efficiency, expertise, and a dedication to customer satisfaction that left me thoroughly impressed. The first thing that struck me was the professionalism and courtesy of the service staff. They were not only knowledgeable but also incredibly approachable and willing to answer all my questions. Their commitment to providing top-notch service was evident from the get-go.

      The car service itself was swift and effective. The technicians demonstrated a keen understanding of vehicle mechanics and were thorough in their examination and repairs. I appreciated that they provided a detailed explanation of the work needed and any potential issues, ensuring I was well-informed about my vehicle's condition.

      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 18, 2021

      We are a small business and have been A Super Fleet Mastcard customer for many years. Our recent bill had a 202.00 late fee and two charges that said credit risk assessment for 110.00 each! When I called customer service the recording stated due to the US postal service being slower than ever payments may get posted later.

      I told the customer service agent that we always mail our payments before the due date and the check always reflects that. She said that their payment processing can take up to 2 WEEKS! She said they charge the two credit risk assessment charges with the late fees! I said, "So You are charging your good customer's late fees and other fees because your payment processing department is dragging their feet on posting payments that were mailed on time?" I told her if they did not waive the charges that they would lose a good customer. She said they would waive the fees but I had to pay the full amount on the current invoice and see the credit on the next statement. This is not the way to treat your loyal customers! We paid the bill and will be finding a better option for our small business. This was like dealing with the mafia! Too many choices out there to be treated like this!

      Customer ServiceStaff

      Reviewed May 30, 2021

      Dedication to customer service is not only a short term goal of getting the customer on their way, but also a long-term facilitation of a partnership in which both sides benefit. AVI at the Lisle location quickly explained how I should utilize my reward points to purchase gift cards instead using them to get cents off per gallon. I've been a Speedway Rewards member for nearly 3 years and never considered (or was told about) this more effective and efficient way of utilizing my reward points. I greatly appreciated his good natured friendliness in this aspect.

      Reviewed Jan. 2, 2020

      Buying gas for the amount of 18.58 on 01/02/2020. The next day the charge appears on credit card is $100.00. So scary and never want to pump gas at Speedway again. Not sure the seller or the company fraud the customer but so scary make you do not want to pump gas.

      Customer ServicePrice

      Reviewed Dec. 22, 2019

      Today, I went inside Speedway gas station to pay gas. I told the cashier I wanted regular. I grabbed regular nozzle to get the gas. After I pumped it, it's asking me "do you want a receipt?" I hit yes. I checked the receipt and I found out I got charge on a premium price for a regular gas. I went back inside the speedway and I talked to a cashier about the charge. The manager came out with an attitude. She said there is no way that pump would make mistake. I showed her the receipt to prove it. She asked me which nozzle I grabbed, and I told the manager I grabbed the left nozzle which was a regular grid.

      The manager said "let me call my manager." I said to her I thought you were a manager. She said "I am just a store manager." She said she can't make a decision. After waiting for 7 minutes, she said she can only offer me a cup of coffee to pay the difference back she said to me that I must have been grabbed the premium which was **. I told her to pull out the camera to see and she refused. She said she is not allowed to look at the camera.

      You know I don't understand this type of behavior. Yes, I lost about $2.40 because of their unfair system but Imagine how people out there who don't check their receipts, maybe thousands. What do you think about that? How much money do they get from their system. I'll let you judge of kind of system do they have.

      Thank you.

      Reviewed Oct. 15, 2019

      I submitted a claim about w/ bone fragment in a Polish Dog I purchased in August. I'm told it's in the investigation stage. What more can be investigated? Thinking at this point it's no more than a stall tactic. And the sorry thing is, I'm still a Loyal Customer! I would also like to add, you may want to look at the quality control of your supplier, as I have since found other fragments and uneditable pieces. What do I have to do, to bring this to a resolution?

      Reviewed Aug. 18, 2019

      Saturday 08/17/19 at 4:40 pm I was trying to purchase NJ Lottery ticket and I asked for. Salesman separating change from large glass jar asked other Salesman for help. Other Individual just looked on me and ignored. He was helping other Customers entering store way after me. This was fifth time I had problem in this Speedway gas station store, In the past Saleswoman was talking to me in Spanish only and other Saleswoman speaking English a little bit made translation mistakes also with NJ Lottery tickets. This place is the last ever on my shopping list for anything. I am not appreciating to be ignored, harassed with talking to me other than English language and at last mistaking with my purchase.

      Price

      Reviewed Aug. 13, 2019

      Since this company took over from Shell. I notice I'm paying the same as if I was at the beach (other than gas). And I'm in Tucson, Az..No beach here guys. 7-11 is cheaper now, that I tried to avoid before. Surly hope this co. didn't buy out my store at the beach in Cali. though.. I can't imagine.

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      Speedway SuperAmerica Company Information

      Company Name:
      Speedway SuperAmerica
      Website:
      www.speedway.com