Speedway SuperAmerica Reviews

I stopped in today 08/05/2026 to buy 2 sodas. When I attempted to check out the girl working the register rang up $6.54 for the 2 sodas. I told her the sign in the fridge said 2 for $4,50.. She then began to argue with me and marched back to check the price. I had a Coke & 7 Up on the counter. She then questioned the price of the 7 Up. Both signs said 2 for $4.50. She then argued those were different deals. I questioned why she was basically calling me a liar. She then became real smart mouthed & said I was being rude. I caught someone trying to steal from your customers is why she was fighting so hard to save face. Another customer threatened to knock me out, of course all because of a staff member of yours attempting to steal a couple dollars from a customer. I didn't look at her name tag, but she was working today around 1:30 PM.

Just left Speedway on Eastman Rd on the north side of US10. I went to the counter to pau for a fountain pop and a basket of mini tacos. There was a discrepancy in the price for the tacos so I asked that they be remived from my order. The manager said she could bot remive them from my order. She said I had to buy the because I touched them. I told her I didnt tocu the food, I touched the container. She said it didn't matter, she could bot resell them thus I had to buy them. I said no, I didnt have to buy them. She said,"then you cant have to pop either" and she grabbed the pop and the tacos off the counter....and then she told me to get out of the store!!! I have never experienced anything like this at any store...EVER. At the very least, she needs to be retrained. Speedway you have to do better!!

Ultimately the WORST customer service from any company I have ever dealt with. I am the victim of theft. My case has been with the supervisory review panel for 30 days. Supervisors don't answer or return calls and nobody can tell me status other than it's being reviewed. 30 days in they want to close the case by throwing speedy points at me. Maybe if you offered points in the first 10 days I would have gone for it. Attempting to pay me off with points to close your case 30 days is not happening! You're customer service based, but don't seem to feel the need to give good service. Extremely sad!

I've been going to Speedway on Phoenix Ave. in Cranston RI for over twenty years. The receipts on the pumps are always cut off in not allowing any to see the details. The Speedway card never works on the outside pumps. In this respect, one must go in to retrieve a printed receipt as well as present their Speedway card. The personnel are always dumbfounded as to any and all issues relating to the aforementioned problems. Some are quite inefficient and have no experience in customer service or business protocol.

Purchased $82.01 of gas. Had to go inside to get receipt. 75 year old. Needed to use latrine. Told I couldn't as was cleaning. Told ** I had to. She still refused. The doors were open. She said had to wait 5 more minutes as she had put cleaner in commode. Cleaner can be put in again for customer convenience. Thanks that Arby's would let me. Won't use this station again. Will go to BP Family Fare as they are friendlier and better gas. Store # 44703.

I just want to give a huge shout out to the staff that work at speedway in Terre Haute at the 2135 Wabash location. I go in there almost daily and they are always willing to help. The manager and staff are always working hard and interacting with their customers. It’s my favorite gas station in Terre Haute by far!

Southside Tn speedway. Staff friendly but store and bathrooms dirty. Floors filthy and bathroom toilets and urinals filthy. Outside was cleaner than inside. Would be afraid to eat anything from here. Boxes everywhere on floor.

Total fraud. Prices are higher than every other company but they offer a lot of discounts so they are lower than everyone else. I can not get 7-cent discount even I am using my discount card or phone app. So now I am paying more because of their fraudulent prices. I would use different station and it will be cheaper because they do not mislead customers with prices. Do not use ever.

I started about six months ago writing about the problem with being able to read the prices at the pumps. After three or four attempts I gave up. Over that same time period I do a weekly price report to an app that reports pricing for all gas outlet in my area. The prices at the pumps cannot be read. It is due to the lighting at the pricing areas is not working and makes them unreadable. I don't how anyone would want to be a customer at a location where you do not know the prices before you begin your sale.

Speedway stations in Tuscarawas county Ohio are the dirtiest I have ever seen. I have traveled across the country and I have never seen such filth in a gas station. The problem is, the company that I work for uses speedway and I have to stop there frequent.

I was simply trying to buy a couple of things and the clerk called me sweetheart. I asked him not to and he responded by telling me he wouldn't wait on me and continuing to call me pet names. I called a Lyft to leave and was waiting beside the building away from those crazy people and they came out harassing me calling me a **, shaking their butt at me in the road, etc. I have video and voice recordings I can email.

Don't ever go to this station. They are people you don't even want to ever want to deal with. There is a reason this place is not busy. Don't don't go there. You will be sorry. They don't give a crap about you or what you need. Never go there again.

I recently had the pleasure of utilizing the car service at Speedway SuperAmerica, and I am delighted to share my experience. From the moment I drove into the service area, I was met with efficiency, expertise, and a dedication to customer satisfaction that left me thoroughly impressed. The first thing that struck me was the professionalism and courtesy of the service staff. They were not only knowledgeable but also incredibly approachable and willing to answer all my questions. Their commitment to providing top-notch service was evident from the get-go.

We are a small business and have been A Super Fleet Mastcard customer for many years. Our recent bill had a 202.00 late fee and two charges that said credit risk assessment for 110.00 each! When I called customer service the recording stated due to the US postal service being slower than ever payments may get posted later.

Dedication to customer service is not only a short term goal of getting the customer on their way, but also a long-term facilitation of a partnership in which both sides benefit. AVI at the Lisle location quickly explained how I should utilize my reward points to purchase gift cards instead using them to get cents off per gallon. I've been a Speedway Rewards member for nearly 3 years and never considered (or was told about) this more effective and efficient way of utilizing my reward points. I greatly appreciated his good natured friendliness in this aspect.

Buying gas for the amount of 18.58 on 01/02/2020. The next day the charge appears on credit card is $100.00. So scary and never want to pump gas at Speedway again. Not sure the seller or the company fraud the customer but so scary make you do not want to pump gas.

Today, I went inside Speedway gas station to pay gas. I told the cashier I wanted regular. I grabbed regular nozzle to get the gas. After I pumped it, it's asking me "do you want a receipt?" I hit yes. I checked the receipt and I found out I got charge on a premium price for a regular gas. I went back inside the speedway and I talked to a cashier about the charge. The manager came out with an attitude. She said there is no way that pump would make mistake. I showed her the receipt to prove it. She asked me which nozzle I grabbed, and I told the manager I grabbed the left nozzle which was a regular grid.

I submitted a claim about w/ bone fragment in a Polish Dog I purchased in August. I'm told it's in the investigation stage. What more can be investigated? Thinking at this point it's no more than a stall tactic. And the sorry thing is, I'm still a Loyal Customer! I would also like to add, you may want to look at the quality control of your supplier, as I have since found other fragments and uneditable pieces. What do I have to do, to bring this to a resolution?

Saturday 08/17/19 at 4:40 pm I was trying to purchase NJ Lottery ticket and I asked for. Salesman separating change from large glass jar asked other Salesman for help. Other Individual just looked on me and ignored. He was helping other Customers entering store way after me. This was fifth time I had problem in this Speedway gas station store, In the past Saleswoman was talking to me in Spanish only and other Saleswoman speaking English a little bit made translation mistakes also with NJ Lottery tickets. This place is the last ever on my shopping list for anything. I am not appreciating to be ignored, harassed with talking to me other than English language and at last mistaking with my purchase.

Since this company took over from Shell. I notice I'm paying the same as if I was at the beach (other than gas). And I'm in Tucson, Az..No beach here guys. 7-11 is cheaper now, that I tried to avoid before. Surly hope this co. didn't buy out my store at the beach in Cali. though.. I can't imagine.

Paid for a medium Mountain dew for a dollar but points dropped from 12,000 to 11,115. Cashiers were nice but I wish they were clear what account inactivity means. The sign in front of the star says 79 cents sodas any size but near the max, it's charged $1.29. The sign in front of the store is confusing. I love their coffee but this is ridiculous.

I am a retired 100% VA rated disabled combat veteran. Leadership, quality and integrity are key in my world. I was at the Speedway (mind you a LONG term Speedway customer) on Miller Parkway in Milwaukee, Wisconsin which is also very close to the VA hospital. So, I popped into Speedway to get my usual gas, smokes and a Coke-freeze. A "refill" which would cost me .89 plus tax. Each Speedway appears to make their own rules regarding the refill policy. After speaking to customer service on numerous occasions about the refill policy, I've received points to use for the future and was assured that this would be addressed. It has not been.

I try to avoid Speedway at any cost. Every visit to a location on Elizabeth Lake Rd in Waterford is never good. I have waited in line alone waiting for a cashier to assist me with my purchase. As soon as a ** patron steps behind me then I can finish my transaction. I expressed my disappointment to the cashier and manager that left me in line to do other store functions. They tried to explain that other things were more pressing at the time but that was bull. I have a choice where to spend my money so not there. They don’t treat customers equally.

My grandson activated rewards card. Suppose to have a lot of points. BUT every time we stop...card does not work. Order is incorrect. Pizza with one topping for 5. No pepperoni as we asked. So I tried to log in...impossible. Verify not a robot a hundred times. Not working...so tried calling several times and ALWAYS says customer service rep is busy. Scam is what it looks like to me.

Cashier that gets into customers conversations. She talks about people to other customers. Also comes from behind her window while she's waiting on customers to argue with the customers and also threatens some of them. I've been going to this place of business for several years and she is the most rudest person I've meet. She has also said things out of the way to me and has told me if she didn't need her job she would fight me, while the other cashier was telling her she needed to get back to her job and stop making threats to me... Lots of witnesses that were on my side because they seen I did nothing wrong. She also told me she didn't LIKE MY TYPE!!! I didn't understand that one... She does several people like this.

I visited the store located on Sprague Street Winston-Salem NC on March 5 2018 around 4:30 pm. On the property there are 2 signs for gas. One had the price per gallon at 2.31.9. One at 2.28.9. The pump price listed and the one you have to pay was 2.45.9. When I questioned the clerk she said she didn't know who was responsible for posting the gas prices.

For the past 5 months when attempting to purchase gasoline at the Speedway station located in Flint Township (Corinna/Elms Road) the pump card processors repeatedly read out of service. When I inquire with store personnel I am told it is because the weather is too cold. There is constantly a line inside the store and most of the time only one teller is working. This problem has been going on long enough that it should be addressed. Either corporate isn't aware of the issues or they don't care to fix it.

Speedway Gas Station 10th & Girlschool Rd Indianapolis IN - Cashier's name, Jackie... very defensive & argumentative. COMPLAINT… Store was filthy, cold Columbian Coffee, dirty coffee pots, grounds in coffee. Cappuccino machine was GROSS… pointed it out to her. She never thanked me or came from behind the counter. No Customers in line or in the store at that time. She became very defensive & said that they had just cleaned it LAST WEEK!!!

Use to go our local Speedway all the time for 79 cent drinks (no tax). I went today and now it’s 89 cents which didn’t have a problem with at first but the tax Ends up bringing total to 97 cents. Which before you weren’t charging tax. Won’t really be going there as much anymore since this change. The advertising should say 97 cents not 89, since before there was no tax for 79 cents. Kinda disappointed. Really hate when businesses do this kind of stuff.

I drive a truck for a living and decided to pull off at the advertised net SuperAmerica along I-90 in South Dakota. The first thing you notice about the SuperAmerica is the poor appearance of the property. As you walk into the convenience store the clerk conveniently ignores you. I walked around the store which look obviously dirty and cluttered. I decided to get a cup of coffee and leave but when I poured out some coffee it turned out to be cold because they use giant thermoses rather than actual heated pots. When I mentioned it to the clerk she just gave me a stupid look and never once spoke to me upon entry or when I mentioned the cold coffee. Therefore I won't be buying any fuel because I'm not going to stop at this SuperAmerica again.

The reason for this review is because for two days in a row the same area has been in the same condition. And when I advised the clerk he stated that it's not his problem, as well as very rude attitude. All the doors open it was basically an accident waiting to happen.

Let's start by saying I live next door to a new Speedway (3 yrs old). I was assured by 2 corporate fools that they would always keep their trees trimmed. For almost a year... A damn year I've been trying to get in touch with someone who can trim the damn trees from your Lake Ronkonkoma store. They are banging on my house, have dislodged rain gutters and are now banging on my windows. I have received emails from Meghan at Speedway customer service saying "very shortly" someone will be in touch... I'm getting tired of this crap and very soon I will cut trees down and place them in front of your stores entrance... Then maybe someone will look into this... I've asked Meghan several times for a direct contact and she has not provided it yet. This is just wrong... When this store was open I was promised this would be cared for.

I had to call customer service to have our rewards points transferred to a new card. The rep was not only very rude but it was clear she wasn't very happy about helping us. Also didn't seem to be very competent. She asked for a birth date and when we gave it to her she told us that didn't match their records and said we gave her a false date. Kept telling us our phone number didn't match either and sounded like we were trying to commit fraud or something over some reward points that amounted to probably $20. At one point very rudely told me to quit telling my wife what to say. We can't believe this lady is in customer service and Speedway should be very concerned about the image she is creating for the company. I think we will just cash in the rewards points we have and buy our gas from someone else in the future.

Speedway Reward Card and Points Redemption: While attempting to redeem 1000 pts on Saturday, July 01, 2017, at 12:25p, the Kiosk didn't print the receipt and the points were lost. Store attendant said dial 1-800 number on back of card immediate for resolution. 10 minutes later I dialed the number but the office was close for the holidays. What gives??? Store # 6963

I neglected to realize I was running low on gas, and happened to actually run out completely when I was at the entrance of the Speedway Gas station on Rt. 46 in Lodi, NJ. I was 20 feet from the closest gas tank. I asked him to please put enough gas in a gas can just enough to get me to the gas pump where I was planning on filling up my own tank (usually takes $60 worth). He told me first I had to purchase a gas can for $15.00 from them. Horrible. They claim they care about their customers and community. Really?? Looks more like greed to me. So I purchased the tank as I had no choice, but drove to the next gas station up the road to fill up my tank. I will never give them any business again.

The Euclid store 230 Richmond ROAD and Euclid ave 222nd and especially Cleveland 185th. The employees and stores are disgraceful. Employees are always unprofessional and stores at all listed above NEVER have hot food items available. The attitudes of most employees are nasty and unprofessional. They NEVER give receipts unless you ask and then they have an attitude about it. Soda and slush machines are always down. This is UNACCEPTABLE. I WILL NEVER GO TO ANOTHER ONE. This has been going on for a long time. It's the norm. And everybody I know feels the same. You need to really hire people that want to work and understand customer service. Very disappointed and fed up with these stores.

We were business owners for many years and I would be ashamed to open my doors if it looked like this Speedway station did. Very busy, inside & out. Things piled in aisles, coffees empty, dirty counters with garbage on counters, ice out of order signs, both bathroom sides with out of order signs on also. Only good thing was polite cashier.

So, at store #6930 in Winston Salem, NC., their trashcans all of them are private use for Speedway only I was informed by a very mean employee. This store has a multi-bay car-wash with it and behind that they have 2 large dumpers one for trash and one for cardboard. I have used the cardboard one around 6 or 7 times for very large boxes that the recycling crew will not pick up. This would be over a 5 year period.

Wasting my time not knowing how to do her job - I stop to buy fuel for truck trailer and def had to make 5 trips inside to get stuff authorized. Had to pay for it twice then managers got smart and started cussing and I let it fly then she wasted my time for 1 hour cause she charged the lady behind me for my fuel I just paid for. I spent over $510 dollars here tonight and Valerie is the manager's name. If I owned this store she would be fired right now. Just want to know who is going to pay me for wasting my time.

I tried using my credit card to pump gas and was unable to do so. I received a message to see the clerk. I used another credit card and received the same message. I had no choice than to go inside and see the clerk. She said that she was getting an error message even though I couldn't understand why as I always use my card. I told her that's fine, I will prepay for $20. I started to pump my gas and it stopped at $15.55. It would not allow me to continue. I again went inside to speak to the clerk who rudely told me that she decided to stop me from pumping gas as I was on the phone and it is illegal to pump gas while on the phone. I looked at her in disbelief as I had set then clicked on the pump and had walked away to be on the phone. I didn't argue with the phone as I was running late to work. I will never return to this gas station.