Safeguard My Car Reviews

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About Safeguard My Car

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Safeguard My Car is an auto warranty provider based in Orlando, Florida. It sells three auto warranty plans, each with a $100 deductible. Its plans start at $99 per month, and you can get a free, no-obligation quote. The company offers plans for a wide range of vehicle ages and mileage levels, including newer vehicles and older vehicles with higher mileage. To get specific information about pricing and coverage, you’ll need to call the company directly.

Pros
  • Multiple plan options
  • Covers older and high-mileage vehicles
  • Free 24/7 roadside assistance with every plan
  • Available in all 50 states
Cons
  • No online quote request form
  • Limited website info

What is Safeguard My Car?

Safeguard My Car sells vehicle service contracts that help cover repair costs after a factory warranty expires. Over the past 20 years, the company says it has served more than 3,000 customers. Safeguard My Car’s website is basic, so there’s not much to see online about the company.

The company is pretty transparent about its contracts, though; you can review sample agreements on its website to get a better idea of its coverage and exclusions.

Safeguard My Car warranty coverage

Safeguard My Car sells three warranty plans: Powertrain Protection, Used Stated Coverage and New Exclusionary.

Powertrain Protection covers the key components of a vehicle. Used Stated Coverage covers a wider range of parts, and New Exclusionary effectively offers the same coverage that the manufacturer provides for a new vehicle. As a general rule, exclusionary plans offer the highest level of coverage.

All plans include:

  • $100 deductible per repair visit
  • 24-hour roadside assistance
  • Towing, lockout service, fuel delivery service, battery boost/jump assistance, tire assistance
  • Nationwide repair coverage
  • Reimbursement for lodging and meal expenses ($75 per day for up to three days)

Rental reimbursement ($30 per day for up to 11 days) is available in some cases.

Powertrain Protection
The Powertrain Protection plan is sold for vehicles within 15 model years of the current model year and with fewer than 250,000 miles on the odometer. This plan provides coverage for critical systems like the engine, transmission, transfer case and drive axles. There are three levels of Powertrain Protection coverage: Powertrain, Powertrain Plus and Powertrain Enhanced.
PowertrainPowertrain PlusPowertrain Enhanced
Engine
Transmission
Transfer case
Drive axle(s)
Seals and gaskets
Fastening hardware
Hybrid
Air conditioningX
ElectricalX
Cooling systemXX
Fuel systemXX
Extended AC coverageXX
Extended electrical coverageXX
Used Stated Coverage
For vehicle models within 10 years of the current model year and fewer than 150,000 miles, Used Stated Coverage may be a good option. This plan covers most parts of major vehicle systems, including:
  • Engine
  • Transfer case
  • Transmission
  • Drive axle(s)
  • Air conditioning/heating
  • Suspension
  • Steering
  • Cooling
  • Fuel system
  • Brake
  • Electrical
  • Seals and gaskets
  • Hybrid
New Exclusionary
Designed for vehicle models from 2015 or later with under 100,000 miles, the New Exclusionary plan covers repairs on almost all components and systems. It’s the company’s most comprehensive coverage option.

Some items excluded from coverage include:

  • Paint
  • Bumpers
  • Lights
  • Frame and structural body parts
  • Maintenance

As always, check your contract. It controls the final list of what is and is not covered.

Safeguard My Car cost

To get a cost estimate, you’ll have to call the company directly. Unlike some other auto warranty companies, Safeguard My Car doesn’t offer a free online quote system where you can get an estimate on your monthly or annual price.

Discounts

Safeguard My Car doesn’t specify any discounts online, but that doesn’t mean it doesn’t offer any. When you call to get a quote, make sure to ask about discount options. Discounts may be available for:

  • Military members
  • Health care professionals
  • Police and firefighters

Safeguard My Car warranty exclusions

Each plan has its own sample contract with exclusions. For Powertrain Protection, the biggest exclusion is any repair without accurate records proving you’ve maintained the vehicle in accordance with the manufacturer’s specifications. Other exclusions include:

  • Repairs if the odometer is broken and can’t be properly read
  • A breakdown that is reasonably determined to have happened before coverage started
  • If the vehicle was used as a taxi, shuttle or hauling vehicle
  • Repairs if there was an accident, vandalism, theft or an act of God
  • Personal liabilities
  • If the vehicle is under the manufacturer's warranty
  • Repairs needed because of rust or corrosion
  • Gradual reduction in performance due to wear and tear
  • Damage caused by overheating

This is not an exhaustive list. Read your sample contract for a full list of exclusions.

Safeguard My Car contracts

Safeguard My Car offers sample contracts for customers to review. The sample contracts are just examples, so remember that terms could differ in the one you receive — and it’s important to read your final contract thoroughly.

Here are a few paraphrased lines from the sample Powertrain Protection contract:

  • You must change your oil within 60 days of signing, then again every six months or 5,000 miles to stay eligible for service.
  • You can cancel within 30 days for a full refund.
  • Every repair service is subject to a $100 deductible.
  • The company will not pay out more than $12,500 per contract term. If your car is worth less than that, it will only pay up to the amount it’s worth.
  • You need to keep all maintenance records. Safeguard My Car’s contract states that it will not reimburse for repair costs or expenses if you cannot provide accurate records proving that you have maintained the failed covered part.
  • You can transfer coverage for $50. If you sell your vehicle, simply call the company and pay the $50 transfer fee in order to transfer the coverage.

Safeguard My Car claims

If your vehicle breaks down, you’re expected to take all reasonable steps to prevent further damage — that means calling a tow truck or parking the car in a safe area. You can take it to any licensed repair facility, but that company must call your warranty provider for approval before work begins. Any work completed without authorization may not be covered.

The company doesn’t guarantee when claims will be reimbursed, so it’s hard to tell how long the process will take.

FAQ

Can I pick my own mechanic with Safeguard My Car?

You can choose your own repair company as long as it’s licensed. Safeguard My Car has the right to deny any company, though, and transfer you to a company it prefers. The shop you go to needs to get coverage approval before repairs.

Does Safeguard My Car have a limit on repairs?

Safeguard My Car limits repairs at $12,500 in its sample contract terms, unless your vehicle is worth less than that. If your vehicle’s worth is below that limit, the company will only pay up to the value of your car.

Can I cancel my Safeguard My Car plan?

You can cancel your plan in the first 30 days for a full refund. After that, you’ll be refunded a prorated amount, minus a $75 cancellation fee. The company will also deduct all incurred claims.

Where is Safeguard My Car available?

Safeguard My Car offers vehicle warranty plans in all 50 states.

Still have questions?

Is Safeguard My Car worth it?

Safeguard My Car is a straightforward option if you’re after a selection of plans and coverage options, with prices starting as low as $99 monthly. This may be high compared with comparable warranties, but the company offers a few additional benefits (like the free roadside assistance) which may make the cost worthwhile to you.

Because the company doesn’t offer quotes online, you’ll need to contact the company directly for a cost estimate. For those who want to compare prices at a glance online, the process can feel inconvenient.

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Safeguard My Car Reviews

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    Customer ServiceCoverageTechPunctuality & SpeedStaffLoan Process

    Reviewed July 30, 2024

    I was forced to get this by the used car dealership after multiple emails. It's been useless entirely. It's not covered any repairs when asked about it. They deducted some from my total amount. When I started having real issues I could not get them on email or on the phone, I spent over an hour waiting for an agent to answer the phone just to ask if my policy would cover some repairs. I ended up having to take a loan to do ALL of it without their help.

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    Customer Service

    Reviewed July 3, 2023

    Recently purchased a new car, and was offered their services for my car. Called them to speak to David, somehow I got connected to David's manager, who was absolutely RUDE! The phone called lasted 2 minutes before I hung the phone up. Not a company I recommend at all.

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      Reviewed March 26, 2023

      I have a warranty and they refuse to honor my repair. My engine went out due to a faulty temperature sensor which caused the engine to run hot. And they said it was my negligence. I can’t control a sensor nor tell if it’s running hot if the temperature is normal on the dashboard.

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        Safeguard My Car Company Information

        Company Name:
        Safeguard My Car
        Website:
        safeguardmycar.com