Quirk Chevrolet Reviews & Complaints

Page 2 Reviews 40 - 80

TanishaDorchester, MA

Reviewed Sept. 30, 2008

I bought a brand new 2008 chevy colbolt 3 months ago.I got off of work and got into my car,and it would not start.Needless to say that I was livid.So, I called the dealership where I originally bought the care. I was treated so poorly, and shabbily by everyone there from sales to Management.They started off by giving me GM roadside assistance. Which I called and was greeted by the most rudest customer service rep ever, I excused her and told her to let speak with someone else.

GM Roadside sent Needham towing to take to the nearest dealership in my area.I got off of work at 4 and waited in a parking lot until 6:30.While waiting I am calling the dealership asking them may I have a courtesy car or a rental because I had no way of getting home. I was stranded.I was told by Quirk that service was closed and there was nothing that could be done, to call back in the morning.

Now, when they were selling me my car, the attention was astounding.Than, I called the salesman Guillume that sold me my vehicle.All he did was ask if I was mad at him, no alternatives for my situation or whats going to happen to the vehicle.Later on that evening after my car was towed to Clay Nissan, which is part of the Quirk family. They were able to have me rent a vehicle from BOCH HYundai;The service manager handled all the details for me, and was very attentive, I felt that they really cared wheather or not I was stranded with no way to get home.

My car is still in repair, I am waiting to see what the outcome.

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GinnetteMilton, MA

Reviewed Aug. 26, 2008

While I was doing my paper work to purchase the car, I told Fred M. I want my payment to come out every two weeks and he told his manager who was there and he said ok. I was told to give them two weeks and they will take care of it. I call the office on August 25, 2008 and I was told I have to send out the first payment and then call the bank to set that up. The manager refuse to talk to me and Fred M. was not helpful. I would never refer another customer to them. They are not professional and they don't threat their customers with respect. They need ethical classes.

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AlienQuincy, MA

Reviewed Oct. 4, 2005

Here is my horrible story with Quirk Chevrolet.

I purchased a 2005 Chevrolet Express 2500 Cargo Van (plain vehicle without any option) through Quirk Chevrolet in Braintree, MA in mid-August 2005. The salesperson, Sofiane Chahed, and his sales manager, Erik Coggings, pushed me very hard into buying this vehicle. They offered me $18000.00 including tax and fees. When we were signing the purchase contract, they modified the price to the sticker price minus $2000.00 employee discount which they give to every buyer.

They told me that it had to be written in that way and it reflected all the interests in financing ($0.00 down with 6.29% APR interest rate). I signed the contract and they did not give me any proof of the transaction. I picked the vehicle up on the next day. They did not include any paper work in the vehicle, not even the owners manual. I drove back three times among the first 3 days of ownership. They gave me the owners manual on the first day and the purchase contract which was without any signature on the second day. The request for a copy of the signed contract, as well as the loan installment contract was denied. The excuse they gave was that the buyer was not supposed to have them.

Although I felt suspicious, I did not realized it was a fraud until I requested the pay-off balance from the Chase Bank who quoted it for around $23600.00 by 10/06/2005 (I have made one payment). I, then, called the salesperson in Quirk Chevrolet and told him the number. Nevertheless, he still admitted that he sold me the vehicle for $18000.00, but plus tax and fees (the price was supposed to include tax and fees). I took a looked at the purchase contract and the loan account detail on www.chase.com again more carefully. It appeared that the amount financed was $23804.00.

Notice that there was a financing program that the dealer offered me. The program pushes about $4000.00 to the end of the term which makes the final payment to be the monthly payment plus about $4000.00. I think they used that to accomplish the fraud.

On the other hand, the vehicle was brought back to the dealership for repair on the third week of purchase. The driver side seat belt got stuck, the plastic cover for the middle door popped out and the window roller handle fell out.

Please do not go to Quirk for anything. They are professional cheaters and liars. They push you into something but never keep their promise. Simply put, they will rip you off!

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ChristopherPlymouth, MA

Reviewed Jan. 3, 2005

On the 27th of July 2004 i called Quirk Chevy in Braintree to see about trading in my 2004 Grand Am for an SUV. The salesman i spoke to said he is sure he can find me something and he will call me back shortly. Hykell Ammari (salesman) called me back a short time after stating he found a pewter brand new blazer so i thought that sounded good and went right down to Quirk Chevrolet.

Upon my arrival Hykell met me in the parking lot and brought me threw the garage to show me the vehicle he picked out which was already being detailed in the garage without me even saying i wanted it. I then told him i cannot afford 2 car loans so i am looking to trade the grand am in. Hykell stated that i could voluntarily reposess my grand am and i asked him what this meant.

Hykell stated it means that i am giving my vehicle back to the bank and will never ever have to worry about paying another penny on it. So i thought that sounded really good after he assured me i wouldnt ever pay again on it so i accepted the offer. I drove my new blazer home that day to receive a letter about 2-3 weeks later from the bank stating they auctioned off my vehicle for $9000 and i owe the $1500 difference plus tow fees. This is a warning about this dealership apparently this isnt the first time they have done this be very careful if you decide to do business with Quirk they are very sneaky.

I have hired an attorney for this case at this time, and the case is pending for many charges being brought up against Quirk Chevrolet in Braintree.

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NeilBrockton, MA

Reviewed Dec. 5, 2003

purchased a 2004 chevrolet silverado 4x4 extended cab from quirk,not even sure if it was the same vehicle I test rode as they asked me to test drive 2 vehicles,the one I purchased mostly because the salesman played on my wife to apply pressure on me to purchase the vehicle,i now have a brand new truck that has been in the shop at least 8 times from the drivers side door falling off(hinges loose on all 4 doors) to the transmission having to have a new program downloaded,to the gasket around the windshield coming undone ,now its in the shop for a new headliner,that was rattling and ready to fall apart,still have to deal with the door problem on the drivers side,from being loose i believe the hinges are no good because even with the bolts secured now the door still moves up and down and allows air into the cab.

by the way don't bother to go to quirks repair shop,they don't have a clue on how to reair their own vehicles,I am also getting ready to file a small claims action against GM for lost wages that I have incurred as a result of not being able to get to my work do to having no transportation while my $26,000 dollar vehicle continuously sits in the repair shop,and I sit at home.Thanks Mr. Quirk for making the pleasure of trading my other truck that ran fine for a brand new trouble ridden truck,

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DebraQuincy, MA

Reviewed Jan. 2, 2002

On Sunday 12/30/01 I test drove the advertised 2001 Chevy Malibu EX#C12577A advertised in the Patriot Ledger Newspaper,Quincy for $10,999, After driving the car and sitting down wth the salesman (Kevin Baker) I told Him I needed to think about it due to the low price of my trade-in. I called and left a message on 1/01/02 to say I was interested in th car please call me back, No Phone call was returned. On 1/2/02 I called again finally spoke to Mr.Kevin Baker explained after speaking with My Father re: this deal I would like the car is it still available?. He said he needed to chck on the car and see if it is still there. Mr Baker called my place of employment, left a message with the receptionist at 4:30 PM stating They still have the car there that you test drove, Please give him a call. I spoke with Mr.Baker at 4:55 PM he told me they still had the car and I would need to be there before 6:30 PM since he had another commitment at 7:00 PM. I told him I would do my best to get there by then I am comming from Boston in Rush Hour Traffic.

I drove faster than normal just to get to the appointment on time only to find out by Kevin Baker (Salesman)He could not fnd the car and it was now not in the computer. Nobody seems to know what happened to this car in a matter of 1 hour 15min. Then he tried to sell me another car a 1999 Malibu for 4,000.00 more than whatI was going to pay for the 2001 Malibu.

I told him I was not interested in doing business with him.I was extremely angry that my time was waisted. I drove faster than I normally do, changing lanes just to insure I reached Quirk Chevrolet by the 6:30 PM time limit that was imposed on me in order to purchase the 2001 Chevy Malibu.That was advertised in the paper as well as told it was still there. As I got up and stared to walk out the sales manager stopped me and asked me what was the matter, At that I told him after this I would not purchase a car from this dealership, after makng me risk my life by driving abnormally to get to the dealership by the time stated by the sales man, Stopping home running in the house to get the title and of I went driving through the back roads to get there. Emotionally I am very upset as well as extremely Angry over this, I feel this was a total waste of my time. I could of stayed at work, to work overtime instead of racing home only to find out that the whole scam was nothing but a joke to these people.

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GerardSouth Wellfleet, MA

Reviewed Jan. 30, 2001

I had been looking for a long time to purchase a new car and I did a lot of research in reading any and all autovotive reviews on different vehicles and extensive research on the internet. After many months I had finally decided the car for me, even though it was a little bit out of my price range. It was a 2001 Chevrolet Impala LS, a vehicle in excess of $26,000. Every indication I observed or read and saw pointed to a solid American built automobile. Boy was I shocked. I spent months looking for the best financial deal which happened to be at Quirk Chevrolet. Little did I know that the vehicle I purchased was damaged goods. /news04/2008/08/delta_wifi.htmlI paid premium dollars for a lemon. When I saw the vehicle for the first time is was all covered in plastic directly from the factory and I mean everything was covered, flors, doors, seats, dashboard, everything. However when I took delivery all of the plastic was removed and the floor mats were moved from the trunk to inside of the vehicle. I picked up the vehicle on the evening of Thursday, December 21, 2000, and it wasn't until Saturday of that week that I went into the car and found the passengers floor mat frozen to the floor of the car. I couldn't believe it./news04/2008/08/delta_wifi.html THE ENTIRE PASSENGER FLOOR COMPARTMENT WAS FLOODED AND FROZEN SOLID. Prior to my purchase of the vehicle the car had leaked and flooded with rain water and due to the locally cold weather from November on the water always froze. The problem is that the person at Quirk Chevrolet who preped the car for delivery plus the sales rep Ron, who promised to personally inspect the vehicle, put the floor mat over the ice and never told me about the water leak. At this point I was still within my three-day window of cancelling the order. It seems to me that everybody knew there was a problem with the car expect me and once I signed for it it was my problem, now I know why they wanted me out of there so fast. I really don't think that it is fair that I should have to pay the premium price for a vehicle that should have been sold as defective. I paid for a brand new car and I still want a brand new car.

I contacted the dealer and after two attempts to fix the problem they think they have finally fixed the leaking problem by replacing the windshield. The most serious problem it still the fact that I paid top dollar for this car and I was given something far less then what I bargained for. As a consumer, it just isn't right. I want what I paid for. If I bought a lemon let me pay a lemon price, I paid for a brand new vehicle, with no problems, please give me what I purchased.

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