About Quirk Chevrolet
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I've purchased and leased a number of cars over the years. I had one of the best services yesterday from Marianne ** of Quirk Chevy at Braintree MA. She's a really good dealer with great discounts (36 months lease, downplay $ 3177 with $129 monthly payments for fully loaded Bolt EV) for customers and pinpoint the right service for my needs with professional skills and minimize mistakes and saving time. It only took less than 30 min to finish all paperwork. I fully trust Jake and Marianne ** 100% and their team, however, there is one guy (Devin) whom you should be really avoided meeting & dealing in Quirk Chevy at Braintree MA.
Had the worst experience with Quirk, I would recommend Boch, they were a pleasure to deal with. Was looking to buy a new truck when you submit an internet request there's like 4-5 different people who reply back with similar responses. After replying and taking with one they told me they had the truck I wanted on the lot. Drove an hour to get to the dealership from where I was and was told the person I was supposed to meet was busy. They gave me a new salesman who had not been there that long, couldn't really help himself never mind me.
They brought the truck up to the showroom, was not the truck I told them I was looking for. They didn't have any on the lot. Ahhh the old bait and switch! I had paperwork to order what I wanted with me as another option, the sales guy couldn't give a straight answer to my question about ordering and didn't go get someone who could. What a waste of time. Shop elsewhere. Now they are spamming my inboxes with multiple daily emails. They SUCK. SHOP ELSEWHERE!
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I have completed an online lease application. I have received an acknowledgment of the lease price and terms in writing. Soon after I was contacted by Quirk Chevrolet to contact the credit manager which I did. He has told me that the quote I got is not what they able to do. He was rude and did not conduct himself in a professional manner. He did not honor the deal I was quoted on their website. I have also sent him all copies of my online interaction and their quote. Unfortunately, they have never responded back to me. I would NOT recommend this dealership to anyone.
They Love to get you in with super low prices then you get there and it's all gameplay. I don't know of a person yet that has received the price they tell you at first. My whole experience with them was nothing but heartburn. But hey if games are for you go on in there. You will have 5-8 hours of playing!
I purchased the extended warranty for $1,643. The service contract terms are as follows 72 months from service contract purchase date 72 months and 75,000 additional miles. I was told I purchased 75,000 additional miles and assumed that meant on top of the stand 60,000 warranty. But now I'm being told I purchased 15,000 extra miles for $1,643, which does not seem worth it. I was scammed. The 2016 Chevy Tahoe with 95,000 miles now needs a new transmission for $5,000. Seems like a transmission should last longer. Do not buy a car from Quirk, they will scam you one way or another.
I purchased a Chevy Trax the week of my birthday 10/2/2019. It took almost 2 weeks for them to register it. I finally received my car and within a week it was at Balise in Warwick RI the light weren’t working. I received the car back and not even a week later it wouldn’t start. Dropped it off to Balise in Warwick RI. It has been there since the beginning of November..Car is waiting on a part. Quirk Chevrolet has been of no help telling me I can’t get another car. I do not recommend this dealership. They suck you in then say it’s not their problem. Do yourself a favor and stay far away..Now I’m looking to get a lawyer.
Be careful with what you read on the Quirk Chevy Bolt web page. They say that they are offering $11,500 off of the sticker price. If you inquire via the net they will call and email you right away telling you that you can get this "sale" price but that $1,500 of that will only apply if you trade in a car model 2005 or later. They will also tell you that this is separate and distinct from what your car is actually worth for the trade in. If you're like me, this will be welcomed news and you will go and check out the car. When I arrived a salesperson helped me find a car to test but told me that he was not on the "EV" (electric vehicle) team and was not able to answer many of the question that I had specifically about the vehicle. I was fine with that and he did say that put me in touch with a team member at a later date. He was able to work on pricing with me.
After testing the vehicle, we sat down to talk numbers. At that point he told me that in order to get the discount I would also have to finance though Chevy (at a very high rate). I had heard from a friend that this sort of thing was common and that after a few months you can refinance at a reasonable rate so I was not rattled by this. It did strike me however that so far there were now two catches that I had been made aware of, linked to the discount, that were not spelled out on the web advertisement (even in the fine print).
After having my car appraised he showed me a bottom line number that was the exact discounted price advertised for the car, 26,500. I asked him how much my car had appraised for and he told me 3,000. So I then asked him if he meant that the bottom line price was what he gave me less the 3K to get us to 23,500. He said no. When I asked why he told me to go shop around for other prices and come back if I found something lower. I asked him him to pull up the website on the computer to show him what the advertised sale price of the car was. He looked at it, acted confused, and went off to consult with the manager. After a while he came back with 1K off to get to 25,500. When I pressed further for an explanation I was encouraged to "shop other dealers" and if I get a lower price to bring him an invoice. I left.
A day later I emailed that dealer and the online person that I had been in contact with looking for further clarification. No reply. A few days later a completely different dealer called me. He wanted to see if I was all set but appeared to have no knowledge of what had transpired during my visit. I explained things to him and he said he's look into it and get back to me. Several days went by and no contact. A few minuets ago I called the dealership. Got reception who routed me to Quirk Chevy. First person to pick up was the dealer who initially contacted me over the net. I asked him if he had seen the email that I sent. Without acknowledged that, he sent me to his manager, who, as it turns out, is the one who made the follow-up call to me.
He then wanted to transfer me to the manager who had set the pricing for me. That attempt triggered another manger to pick up because the intended person was not at his desk. It was at that point where I got frustrated and asked this new guy how he would advise me to proceed since I was getting fed up with being passed around. He told me to hold and I ended up being transferred to the dealer that I had tested the car with. He was very short with me, knew exactly who I was, told me that "he had spent all the time with me that he was going to spend" and that the offer was the best that they could do. He insisted that I shop other dealers and come back to him with an invoice if I could find a lower price. I got off the phone with him since it was clear that I was not going to get any type of acknowledgement that their advertising is a scam.
It's extremely disappointing that in this day and age, where so much information is available, that these old school car dealer shenanigans still exist. Disappointing but not surprising I suppose. Needless to say, 2K is 2K and I'm not biting at their price. It is a very competitive price but the real rub here is that they lure you in at one price then, with bold face lies, give you a different number. Don't let it happen to you, just walk away.
This dealership advertises their vehicles at a certain price then when you show up, they change the price. The manager, James ** is a rude, unprofessional waste of time. I am not sure why this kid is even working there. Do not bother with the Quirk, go to the one in New Hampshire or buy locally.
Just picked up my new Silverado from these guys. Got it for 4000 less than any other dealer. Thank you Quirk Chevy for the easiest transaction ever! I will send all friends and family there. BTW - Tareq was very helpful.
2011 Chevy Traverse Broken After 2 Weeks In Service - Classic bait and switch here. The dealership makes purchasing the car and the 1st 3 years of service a breeze. I should have known better when I had to replace all 4 tires when bringing it in for just a single tire repair. This happened 3 more times in less than 5 years. The car started to need excessive maintenance at 5 years.
Recently, I took the car in for multiple small issues, that of course are not covered by warranty. I was given insane pricing for labor and parts. ($700 for a flex pipe???) More importantly the exhaust was not an issue listed when I brought the car in. 14 days later I'm leaving the dealership with more issues than I arrived with. I've been dismissed and basically run out of the service department--told to get it fixed elsewhere. It's not their problem. I ended up paying money for them to further damage my car. The car has more issues now, than when I dropped it off. I will not purchase another Chevy nor another car from this dealership.
Quirk Chevrolet Company Information
- Company Name:
- Quirk Auto Dealers
- 372 Quincy Ave
- Postal Code:
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