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Quirk Chevrolet Reviews

Braintree, MA

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About Quirk Chevrolet

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Visit www.quirk-ford.com
Pros
  • Competitive pricing offered
  • Quick service process
Cons
  • Poor communication from staff
  • Frustrating sales tactics

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Quirk Chevrolet Reviews

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    How do I know I can trust these reviews about Quirk Auto Dealers?
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    Page 1 Reviews 0 - 40
    Sales & MarketingHonesty & Transparency

    Reviewed Aug. 26, 2025

    I've had 1 1/2 to 2 quarts of oil missing in my truck between oil changes for the last 5 oil changes. Quirk Chevy of Braintree has lied and said it's normal.. I've contacted the manufacturer, GMC and they contacted Quirk Chevy and told them to deal with me. I went for an oil consumption test today and before I went, I checked my oil after the truck sat at my work for 7 hrs. The oil read half on the dipstick. I went to Quirk Chevy in Braintree and they let my truck sit for 20 minutes after shutting it off to give time for the oil to settle.

    The guy came in after 35 minutes and showed me a picture of the oil full on the dipstick and said it looked ok. They are completely lying and trying to scam me. My truck was purchased there in October 2022 and I purchased 5 year bumper-to-bumper warranty with extra lifetime warranty on the engine. I have paper from the last 4 oil consumption testing through 4 oil changes, all showed 1 1/2 - 2 quarts of oil missing. This worst experience I have ever witnessed in my 50 years on earth from a huge car dealership. Stay away from Quirk Chevy of Braintree and I would suggest stay away from all Quirk dealerships period!!!

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    Sales & MarketingStaffBilling

    Reviewed April 22, 2021

    I've purchased and leased a number of cars over the years. I had one of the best services yesterday from Marianne ** of Quirk Chevy at Braintree MA. She's a really good dealer with great discounts (36 months lease, downplay $ 3177 with $129 monthly payments for fully loaded Bolt EV) for customers and pinpoint the right service for my needs with professional skills and minimize mistakes and saving time. It only took less than 30 min to finish all paperwork. I fully trust Jake and Marianne ** 100% and their team, however, there is one guy (Devin) whom you should be really avoided meeting & dealing in Quirk Chevy at Braintree MA.

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      Customer ServiceSales & MarketingStaff

      Reviewed March 26, 2021

      Had the worst experience with Quirk, I would recommend Boch, they were a pleasure to deal with. Was looking to buy a new truck when you submit an internet request there's like 4-5 different people who reply back with similar responses. After replying and taking with one they told me they had the truck I wanted on the lot. Drove an hour to get to the dealership from where I was and was told the person I was supposed to meet was busy. They gave me a new salesman who had not been there that long, couldn't really help himself never mind me.

      They brought the truck up to the showroom, was not the truck I told them I was looking for. They didn't have any on the lot. Ahhh the old bait and switch! I had paperwork to order what I wanted with me as another option, the sales guy couldn't give a straight answer to my question about ordering and didn't go get someone who could. What a waste of time. Shop elsewhere. Now they are spamming my inboxes with multiple daily emails. They SUCK. SHOP ELSEWHERE!

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      Customer ServicePriceOnline & AppStaffRates

      Reviewed Nov. 16, 2020

      I have completed an online lease application. I have received an acknowledgment of the lease price and terms in writing. Soon after I was contacted by Quirk Chevrolet to contact the credit manager which I did. He has told me that the quote I got is not what they able to do. He was rude and did not conduct himself in a professional manner. He did not honor the deal I was quoted on their website. I have also sent him all copies of my online interaction and their quote. Unfortunately, they have never responded back to me. I would NOT recommend this dealership to anyone.

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      PriceRates

      Reviewed June 19, 2020

      They Love to get you in with super low prices then you get there and it's all gameplay. I don't know of a person yet that has received the price they tell you at first. My whole experience with them was nothing but heartburn. But hey if games are for you go on in there. You will have 5-8 hours of playing!

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      CoverageTechSales & MarketingPrice

      Reviewed June 16, 2020

      I purchased the extended warranty for $1,643. The service contract terms are as follows 72 months from service contract purchase date 72 months and 75,000 additional miles. I was told I purchased 75,000 additional miles and assumed that meant on top of the stand 60,000 warranty. But now I'm being told I purchased 15,000 extra miles for $1,643, which does not seem worth it. I was scammed. The 2016 Chevy Tahoe with 95,000 miles now needs a new transmission for $5,000. Seems like a transmission should last longer. Do not buy a car from Quirk, they will scam you one way or another.

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      Reviewed Dec. 16, 2019

      I purchased a Chevy Trax the week of my birthday 10/2/2019. It took almost 2 weeks for them to register it. I finally received my car and within a week it was at Balise in Warwick RI the light weren’t working. I received the car back and not even a week later it wouldn’t start. Dropped it off to Balise in Warwick RI. It has been there since the beginning of November..Car is waiting on a part. Quirk Chevrolet has been of no help telling me I can’t get another car. I do not recommend this dealership. They suck you in then say it’s not their problem. Do yourself a favor and stay far away..Now I’m looking to get a lawyer.

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      Customer ServiceSales & MarketingPriceStaffFinancing

      Reviewed May 13, 2019

      Be careful with what you read on the Quirk Chevy Bolt web page. They say that they are offering $11,500 off of the sticker price. If you inquire via the net they will call and email you right away telling you that you can get this "sale" price but that $1,500 of that will only apply if you trade in a car model 2005 or later. They will also tell you that this is separate and distinct from what your car is actually worth for the trade in. If you're like me, this will be welcomed news and you will go and check out the car. When I arrived a salesperson helped me find a car to test but told me that he was not on the "EV" (electric vehicle) team and was not able to answer many of the question that I had specifically about the vehicle. I was fine with that and he did say that put me in touch with a team member at a later date. He was able to work on pricing with me.

      After testing the vehicle, we sat down to talk numbers. At that point he told me that in order to get the discount I would also have to finance though Chevy (at a very high rate). I had heard from a friend that this sort of thing was common and that after a few months you can refinance at a reasonable rate so I was not rattled by this. It did strike me however that so far there were now two catches that I had been made aware of, linked to the discount, that were not spelled out on the web advertisement (even in the fine print).

      After having my car appraised he showed me a bottom line number that was the exact discounted price advertised for the car, 26,500. I asked him how much my car had appraised for and he told me 3,000. So I then asked him if he meant that the bottom line price was what he gave me less the 3K to get us to 23,500. He said no. When I asked why he told me to go shop around for other prices and come back if I found something lower. I asked him him to pull up the website on the computer to show him what the advertised sale price of the car was. He looked at it, acted confused, and went off to consult with the manager. After a while he came back with 1K off to get to 25,500. When I pressed further for an explanation I was encouraged to "shop other dealers" and if I get a lower price to bring him an invoice. I left.

      A day later I emailed that dealer and the online person that I had been in contact with looking for further clarification. No reply. A few days later a completely different dealer called me. He wanted to see if I was all set but appeared to have no knowledge of what had transpired during my visit. I explained things to him and he said he's look into it and get back to me. Several days went by and no contact. A few minuets ago I called the dealership. Got reception who routed me to Quirk Chevy. First person to pick up was the dealer who initially contacted me over the net. I asked him if he had seen the email that I sent. Without acknowledged that, he sent me to his manager, who, as it turns out, is the one who made the follow-up call to me.

      He then wanted to transfer me to the manager who had set the pricing for me. That attempt triggered another manger to pick up because the intended person was not at his desk. It was at that point where I got frustrated and asked this new guy how he would advise me to proceed since I was getting fed up with being passed around. He told me to hold and I ended up being transferred to the dealer that I had tested the car with. He was very short with me, knew exactly who I was, told me that "he had spent all the time with me that he was going to spend" and that the offer was the best that they could do. He insisted that I shop other dealers and come back to him with an invoice if I could find a lower price. I got off the phone with him since it was clear that I was not going to get any type of acknowledgement that their advertising is a scam.

      It's extremely disappointing that in this day and age, where so much information is available, that these old school car dealer shenanigans still exist. Disappointing but not surprising I suppose. Needless to say, 2K is 2K and I'm not biting at their price. It is a very competitive price but the real rub here is that they lure you in at one price then, with bold face lies, give you a different number. Don't let it happen to you, just walk away.

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      Customer ServicePriceStaff

      Reviewed Jan. 22, 2019

      This dealership advertises their vehicles at a certain price then when you show up, they change the price. The manager, James ** is a rude, unprofessional waste of time. I am not sure why this kid is even working there. Do not bother with the Quirk, go to the one in New Hampshire or buy locally.

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      Staff

      Reviewed Nov. 21, 2018

      Just picked up my new Silverado from these guys. Got it for 4000 less than any other dealer. Thank you Quirk Chevy for the easiest transaction ever! I will send all friends and family there. BTW - Tareq was very helpful.

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      Sales & MarketingPrice

      Reviewed Oct. 9, 2018

      2011 Chevy Traverse Broken After 2 Weeks In Service - Classic bait and switch here. The dealership makes purchasing the car and the 1st 3 years of service a breeze. I should have known better when I had to replace all 4 tires when bringing it in for just a single tire repair. This happened 3 more times in less than 5 years. The car started to need excessive maintenance at 5 years.

      Recently, I took the car in for multiple small issues, that of course are not covered by warranty. I was given insane pricing for labor and parts. ($700 for a flex pipe???) More importantly the exhaust was not an issue listed when I brought the car in. 14 days later I'm leaving the dealership with more issues than I arrived with. I've been dismissed and basically run out of the service department--told to get it fixed elsewhere. It's not their problem. I ended up paying money for them to further damage my car. The car has more issues now, than when I dropped it off. I will not purchase another Chevy nor another car from this dealership.

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      Customer ServiceSales & MarketingPrice

      Reviewed Aug. 19, 2018

      I saw on the internet that Quirk had 3 Savana vans that I was interested in at a great price. So I sent email that I was interested. I got a response back and scheduled an appointment. I drove 1 hour to Quincy and met with a salesman and was told that the vans were not in stock. And they didn’t know when they were coming in. I told the salesman that this was a terrible way to do business and he agreed. I would suggest making sure they send you an actual photo of the vehicle you want before making the trip. Looks a little like a bait and switch.

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      Contract & Terms

      Reviewed March 27, 2018

      I leased a Chevy Tahoe 3 years ago. When I tried to purchase the vehicle at the end of the lease, I expected to pay the price on the contract. Quirk told me that I owed "purchase fee" that amounted to around $2,000. I argued this, (of course), reported them to GM, and now they are refusing to even sell the truck to me. I am out of options entirely. ABYSMAL BUYING EXPERIENCE. RUN, DO NOT WALK, AWAY FROM QUIRK CHEVY.

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      PriceStaff

      Reviewed Nov. 27, 2017

      I drove an hour to buy my 2017 Chevy Silverado 1500 from Sam ** at Quirk Chevrolet and I was not disappointed! I had heard that they had the best prices in the northeast and from all of my research I found that the rumors are true. The finance team worked hard to get me the interest rate that my credit score deserves and they were able to make the deal happen. Thank you Quirk Chevrolet for your patience and professionalism from someone who has bought many cars in his lifetime and rarely has a good experience. Five stars!

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      Customer ServicePriceStaff

      Reviewed Nov. 24, 2017

      I've purchased and leased a number of cars, and more than a number of trucks over the years. I shop a handful of dealers online, just asking for price on a specific car, and most of the responses I get back are ridiculous. Sometimes I get no response at all which makes no sense to me. The other responses are pre-recorded with a bunch of thank you's, pictures, directions, and no price. Quirk's reply just said the truck I asked about is available, you can buy it for this, and it seemed to have been written by a person because I called later and spoke to him. Giving people what they ask for, what a concept. No wonder this guy is selling so many cars and needs to buy a shipyard to keep up with demand.

      So I went in worked with Vinny, paid the price they gave me online. Sam the manager didn't want to give me money I wanted for my trade, but frankly, nobody is gonna give me what I wanted for it so I did the deal. Good guys, good experience. I can't think of a reason you wouldn't go to Quirk seeing the best price, amount of cars, and they treat you good.

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      Verified purchase
      PriceStaff

      Reviewed Nov. 20, 2017

      I just purchased New Chevrolet Tahoe and everything was perfect. The sales team was great and I highly recommend them to all my friends and family. Also... The price was $2000 less than the other 4 dealers that I shopped.

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      Customer ServiceContract & TermsSales & Marketing

      Reviewed Feb. 15, 2017

      I just bought a new 2017 Chevrolet Sonic from Quirk Chevy in Braintree, Ma on Feb 14, 2017 but test drove it on 2/10/17. Needless to say the car I test drove and the car I signed the contract for had a difference in features. The test drive car had power windows and side mirror adjusting while the car they registered in my name had manual windows and side mirror adjusting. Since I didn't take down the vin# for the car I test drove I signed a contract thinking that the info on it was for the test driven vehicle. The vehicle I had test driven had 7 miles once I left it. The switched one had 6 miles when I went to pick it. Bait and switch tactic is used in this dealership. Avoid it at all costs. Complaints fell on deaf years and sales manager had the audacity to get angry and rude.

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      Sales & MarketingPrice

      Reviewed Dec. 28, 2016

      I have never experienced a more deceitful selling experience. Website advertised a 2017 Chevy Tahoe Premiere for a sticker price of $69k with a net price of $59k. Called and spoke with Mariellen to confirm the exact vehicle, the exact price and that the exact vehicle was on the lot. I was very careful to do this having been lied to by auto dealerships in the past. She confirmed, adding that the $10k discount would only be $8,500 if I did not trade in a vehicle. My wife and I came in a few hours later and were turned over to Manos (spelling?). Manos showed us the vehicle and two others as my wife was unsure of the color. We decided to take the original vehicle I had asked Mariellen about, as it had what we wanted, and did not have extra options that we did not want. At this point Manos said he would work on a price for the car and for our trade-in.

      Previously at the direction of Mary, I had entered the info on our trade-in info into the "Black Book" section of the Quirk website, which looks similar to Kelley Blue Book and other valuation sites. The trade in value ranged from $8.9k to $11.7k with a note that said "local market condition may allow for a higher price". So Manos returns with the numbers and tells us that the vehicle we chose is not on the "discount list" and he can't sell it for the price advertised and confirmed by Mary, but said he had a similar one with more options that he could sell for about $3k more than the vehicle we wanted. He also said they would give us $6k for our trade. After letting him know that is not the car we wanted and he was way off from the "Black Book" range, Manos stated that "no dealer can give $10k off a 2017 Tahoe and that the Black Book was only a range. Huhhh???

      The website had 15 2017 Tahoe advertised with $10k off and the trade-in offer was almost 50% lower than the Black Book. He did the "let me talk to the manager" thing but the bottom line was we would have to pay almost $5k more than the advertised price. After reading other complaints and thinking about what had happened it was clear to me that this was a classic bait and switch designed to deceive the average consumer. We walked out the dealership after wasting 3 hours there. Interestingly Manos never put anything in writing and did not even provide a business card. I think a local investigative news station would find this scam very interesting. Stay away.

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      Customer Service

      Reviewed Nov. 5, 2016

      My wife Kathy ** had a 9 AM appointment yesterday 11/4/16 to get the car checked out and have oil put in. She did not get the car back til 9 hours later! You call that service? She had to call the service shop located in Quincy in order to find out when her car would be ready. They didn't call her. When we went in to pay I asked why it took 9 hours and was told that the computer went down and only came up the last two hours. It would make sense if that happens that the dealership call the person who left the car and tell them what happened and then ask the person if they wish to keep their car there or reschedule the appointment. No apologies. No nothing. Never will we go there again. NEVER.

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      Customer ServicePriceStaff

      Reviewed Oct. 9, 2016

      I visited Quirk at least 3 times and spoke on the phone at least 3 times. The salesman Karim ** that I first spoke with and he showed me a 2016 Chev Silverado with a sticker price of $ 53,265.00. I showed him my trade which was a 2013 Silverado LTZ with approx 36,500 miles on it. In speaking to him I told him that I wanted a bed liner rain guards and Steps installed at NO ADDITIONAL COST and he said he would have to talk to his manager Monenes **. When he came back to me he said they could not do that so I left. Later that afternoon I got a call from the manager telling me to come back down that we could work something out. I returned the rolling Tue and spoke with the manager and told him the same thing I had told the salesperson about the extras and also keeping my payments about the same. He said that he was going to see what he could do and if I could come back the next day.

      When I returned both he and the salesman greeted me and told me that they could not keep my payments the same that they would increase by over $150 a month which I found unacceptable so they tried to talk me into a lease for less money and said they would give me 29,000 for my truck. (By the way I have a credit score of 798). I asked if the extras were included and the salesman said yes. When all was said and done and I got paperwork which was a week after I picked up the truck most of it was missing. When I called about it they said it would be mailed which I never received. When I looked over my lease papers they ended up charging me over $62,000.00 for the truck. They are real crooks in my book and I highly recommend that no-one ever purchase a car or truck from them. I have written GM a very nasty letter stating that they should pull Quirk from their dealer list.

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      PriceStaff

      Reviewed Aug. 13, 2016

      I leased a 2016 chevy silverado ltz... I have had the vehicle 3 months and put 1700 miles so far. The truck has broke down 4 times in the time I have owned it. Quirk has attempted to correct the problem three times with no better results. The problem is the truck will shut down at any time while driving. It has happened while in traffic, while going 60 mph on the highway and the last episode occurred while getting off a down ramp on a major highway. A truck nearly ran right into me because the vehicle shut down as I was driving. This truck is a death trap. The dealer has been passing the buck so to speak among its sales and service dept. I requested a replacement vehicle since mine is too dangerous to drive. The (Quirk) refused to work with me to resolve this. They are arrogant to say the least... I now have a 48000.00 vehicle I have great fear of driving... Buyer beware. Quirk only interest is moving vehicles without standing behind them.

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      Customer ServiceStaff

      Reviewed June 26, 2016

      I got 3 letters from them about trading my 2014 car with a new 2016 one as they are opening a new dealership. So I called them and one person called "Lynn" talked to me and gave me a great deal. I repeated her deal to make sure that what I understood is correct and had about 15 mins. conversation with her on the phone and told her to confirm the deal over the phone so nothing would change when I come in person to the dealership and she confirmed the deal after she took all my information. So I took an appointment the next day at 11 am.

      When I came in, they told me that she is not in!!! And that this deal is not valid!! I spent one hour between waiting and talking with salespeople. I requested to talk with the manager and even the manager was not honest: he told me that this deal is for new customers yet the 3 letters that I got say clearly state "trade your vehicle with a new one." I am attaching the letter for the records. So I wouldn't recommend anyone to go there. They are dishonest and they are great in wasting your time! Simply discard any deal you get from them - they are fake!

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      Sales & MarketingStaff

      Reviewed May 26, 2016

      Absolute scum. Wasted 3 hrs of my life on a BS online add. No speaks English. They pass you off to different people - try and confuse you. Lie after lie. Any positive reviews are made up from employees. Save your time. Scammers! Scammers.

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      Customer ServiceStaff

      Reviewed May 16, 2016

      I bought a 2012 Chevy Traverse and my salesman was Brett. He went over and beyond to make sure I got into the vehicle I wanted. Before I went to Quirk, I went to Clay Chevrolet in Norwood and they had horrible customer service and they lied to me. I am so happy I went to Quirk. Mike one of the managers went over and beyond to make sure my vehicle got delivered to my house tonight because I had no one to drive the vehicle home for me. Brett is in the process of driving my new Chevy Traverse to my house. This is my third vehicle I have bought from Quirk.

      Quirk won't let you settle for less, you tell them what vehicle you want and they will make sure you get in that vehicle. If you go to Quirk Chevrolet, then I promise you won't go anywhere else. Ask for Brett when you go to Quirk and he will help you make your new vehicle transaction as smooth as possible. He has awesome customer service. And so doesn't the manager Mike. He's an awesome manager. I have nothing bad to say about Quirk.

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      Contract & TermsStaff

      Reviewed Oct. 27, 2015

      If I could give ZERO or NEGATIVE stars, I would. This dealership lives up to every stereotype of the car salesman or dealer. Just dishonest!!! They manipulated the dates of my documents, pressured me into a loan when I wanted to pay cash for a new 2015 Silverado, then entered details for a sub-prime loan even though I have an 800 credit score. They conveniently messed up on the math in the contract (to their advantage of course) and then attempted to pressure me when I pointed out the flaws. I will never buy from this dealer in any of his locations. If Chevy does not reprimand him to prevent them from treating customers, I will never buy another GM product again either. I feel bad for the salesperson that is stuck working for people he knows have no ethics. I hope he finds a better dealer to work at. Stay away. Trust me!!

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      Customer ServiceContract & TermsPrice

      Reviewed July 21, 2015

      After asking for the price on line of a leased Equifax, I got a written email giving me a price and term. When I called to accept that price, I was sent to the Lease manager (Greg), and he told me they sold the car, they wouldn't be able to honor the price, and that there was nothing I could do. I hung up, wrote an email to Quirk, and within an hour Greg called me back to say we could make a deal for what I was offered in writing. I sit here waiting to hear when I'm "suppose" to come into sign the papers. I really have no idea how this is going to work out, but I will update this review. Up to this point I'm dissatisfied. If they honor their agreement I'll update the review. It looks like this is regular practice. I hope that they don't disappoint and have another dissatisfied customer.

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      Customer ServiceStaff

      Reviewed July 15, 2015

      Customer had $6500 stolen from her by salesman, manager did nothing for her. Quirk Chevy Braintree had a salesperson, Peter, fired for writing phony RMV forms and has since then REHIRED this person back. My relative recently purchased a car from this salesperson and was RIPPED OFF for $6500 by Peter. She went to the bank with the salesman, got $5000 out of the bank, and went back to the dealership to finish the transaction. Confident in her transaction, she handed the $5000 to the salesman at the desk towards her down payment. The following day, Peter calls her and explains that the sales tax was not covered and that another $1500 was needed to complete her purchase. She asked how she was supposed to fill out the check and he said that he would write it in for Quirk. As it turns out, he wrote his own name on it.

      When my relative returned to the dealership to investigate why this had happened, THE MANAGER, JAMES **, did provide her with the information that she needed, but otherwise, DID NOTHING FOR HER. He didn’t call the cops and didn’t offer help in any which way for her to build a case on him. Peter is still collecting unemployment after he was laid off from the company.

      How could this company still continue to provide unemployment pay for someone who has stolen this much money from a customer? How could the manager, James **, just drop this matter and not pursue it further when I am positive she wasn’t the first victim of his? Her bringing this to his attention should have prompted them to investigate all of his transactions, because I AM CERTAIN THERE ARE OTHER VICTIMS OUT THERE. The $5000 was clearly a Quirk transaction and they should be responsible for it, but the manager doesn’t seem to want to see what he can do for her.

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      Staff

      Reviewed May 27, 2015

      I brought my blazer in for some problems I was having. After watching the service tech spend more time in his locker than on my truck, the service advisor came to me and told me that there was nothing at all wrong with my truck and it was running fine. They then wanted me to pay for 4 hours of labor for the diagnosis. I did not pay and brought the truck straight to another dealer that found the problem in about a hour.

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      Staff

      Reviewed March 4, 2015

      We have been buying our cars from ** for about 20 years. He's very personable, and knows a lot about the vehicles. He helped us select the right car for our family and our budget and made sure we knew how to use everything before we drove off the lot. With the help of ** in finance, we were in and out with our new car in a couple of hours. I strongly recommend this dealership!

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      Customer Service

      Reviewed Feb. 19, 2015

      My husband and I saw an offer for a truck lease for 195 no money down. We live in Maine so emailed to get more information. We tried calling numerous times no one answered and no one returned our voicemail. Emails wouldn't be responded to for days at a time. They were not very direct with any questions asked (I.e what rebates did we have to qualify for, how much would the acq fees be etc). We had looked at some reviews and the majority of them were poor which concerned us.

      We mentioned this to David ** (the person we were emailing). He never mentioned anything about the reviews and proceeded to tell us that we would have to make two trips because we would have to drive back to register it and it would not be worth our time. We have bought vehicles out of state before (everyone always seems to have better deals than Maine) and we like the road trip portion of it. The last one was in Maryland so Mass is not that far. The reviews made the place sound sketchy and the salesman did not help the case; what car salesman turns down a sale no matter where they are coming from!?!

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      Staff

      Reviewed Jan. 29, 2015

      I was there before the snow storm after I talked to Michelle couple of times about a Silverado. She hand me to Ali who makes the whole buying experience nice and painless. I already send my cousin to get same deal.

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      Staff

      Reviewed Oct. 31, 2014

      I had a great experience at Quirk Chevrolet Braintree. With the help of Manos and Becky we got the perfect vehicle for our family. They were both very informative and patient as we had our baby with us. I would definitely recommend them to anyone I know that is looking for a new car.

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      Customer ServicePrice

      Reviewed May 28, 2014

      Made a deal over the phone on a new truck and went to the dealer to pay for the truck and was told that the truck was sold but they had the same truck at a different location and was only going to cost me 700 dollars more. Same truck, same dealer, not same price. Do not go to Quirk for a truck.

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      Customer ServiceContract & TermsPriceStaff

      Reviewed Feb. 24, 2014

      BUYER BEWARE!!!! If there was a zero star option I would have chosen that! This dealership is sneaky & scummy. Do NOT buy a vehicle from them! The Vehicle won't even pass inspection. I purchased a truck from them in November 2013 & the asking price of the vehicle listed online was $30,995.00. I had not looked online for a price prior to going to look as vehicles. The number the sales person discussed with me was $31,600.00 ($605 higher than their asking price). I had purchased the truck & went home & reviewed the contract as this was the only documents they sent me home with (no Purchase & sale, no service contact, no warranty info, no odometer disclosure for either my trade in or new truck), when reviewing the contract I notice the cash price of the vehicle say 38,036.19!!!!! After trying to dealing with their finance manager who was a total & complete jerk I finally get the GM on the phone who agrees to meet with me & explain the numbers as they are not what was discussed.

      James ** the GM shows me the purchase & sale & explains that they moved money around to do me a favor & get my monthly payment where I wanted it. I went home that night still confused & the more & more I looked at the paper work (which I had to request to be emailed to me & there are multiple sets of the same paper work with different signatures from dealer employees on each one) it still made did not make sense. After finally figuring out there numbers they raised the price of the vehicle to this made up number that was $3640.00 above asking price which also caused me to pay $352.50 extra in sales tax. Needless to say they did me absolutely no favor at all by over charging me $3992.50 for the truck. To do me a favor would have been to let me drive home with no new vehicle & go to a dealer who was not scumbags. If I were to get in to an accident & the truck was totaled I would be on the line for probably about $5000 - $6000 after the insurance company paid out the claim. The truck won't pass inspection due to them selling an unsafe vehicle as well. Do not buy a vehicle from Quirk!

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      PriceOnline & App

      Reviewed July 11, 2013

      I am writing this regarding my recent purchase of a 2013 Chevy Spark from Quirk Chevrolet in Braintree, Massachusetts. I am extremely satisfied with my decision to purchase this vehicle. Before I made my final decision on the Spark, I compared the Nissan Versa and Fiat 500 since I live in Boston and parking is limited. The reason I chose the Spark was not only the price, but the technology, warranty and spaciousness that the Spark offered. I felt as though that the interior far exceeded my expectations from what I would expect from a small car.

      The layout on the 7-inch colored screen that controls the MyLink smartphone integration, Bluetooth, XM radio and OnStar is very easy to read and understand. Also, the colors and fonts on the screen give it a nice touch. They all come with a USB port so as disappointing as it may sound that I had to transfer over all of my music to my iPod, I am happy about it because I will no longer misplace or damage any more CDs. I can actually view pictures, watch videos like The Real Housewives on the screen in my car. Also, I downloaded the app BringGo on my iPhone, which is a navigation app, that easily synchronizes with my car's screen and has the same functionality as any other navigation system.

      Overall, I am very happy with my Spark purchased at Quirk Chevrolet. They did an exceptional job in selling me this vehicle. I feel that the quality, style, cost, impressive technology and fuel economy that this small car offered far exceeds any other vehicles in its class.

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      Customer ServiceSales & MarketingPriceStaff

      Reviewed Jan. 17, 2013

      Quirk listed a 2013 Chevy Silverado LT 1500 EXT Cab All Star Edition for $23,500 which included a trade-in bonus of $1000 on the first page of the "Specials" website. I talked with a salesperson several times saying I wanted to purchase it but that I didn't have a trade-in which would make the price $24,500. He was supposed to email me the price and called me several hours later saying the price is $32,000. When I told him about the "special", he explained how the vehicle he was trying to sell me was much better because it was an "All Star Edition". I told him that was what was listed on the special. He gave me all kinds of similar, invalid excuses as to why the vehicle was actually $32,000 and when I countered them, he agreed the price would be $24,500.

      I told him I needed it in white and he said he had "plenty" of them in white. He was to email the price that night, which he never did, but kept asking when I would be in for a test drive (which I now know was a ploy to get me in there and sell me something other than what I was asking for). The next day I told him I needed the sticker and the price emailed to me and I would pay the deposit and come in the next day to sign the papers in person and take delivery. He emailed me saying, "The link will bring you to the window sticker, and our best price for the truck is $$29,840." I called the sales manager who kept interrupting my story.

      I became angry and raised my voice to which he objected. I told him I wouldn't have to raise my voice if he would stop trying to speak over me while I was explaining my story. He gave me several options, none of which satisfied me or held to my verbal conversation with the salesman. I suspected when he would not email me several times that he was avoiding putting anything in writing. I have no proof of our conversations. I own a small business and have purchased about 40 vehicles over the past 10 years. It's never easy dealing with car dealers who are seriously lacking in customer service skills. But this was one of the worst experiences of deception I have encountered and I will be reporting them to the state authorities.

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      Reviewed May 7, 2009

      My ex-wife and daughter bought this nightmare from Quirk. Big mistake. Vehicle has had the catalytic converter welded into place and is no longer replaceable under VW warranty. Someone at Quirk welded the item in place to make it saleable (VW dealership service dept assessment), or if it was purchased that way by Quirk at auction, then it would be their poor inspection process that let this defective vehicle be sold. Now, they will not take any responsibility for this dealer related screw up. I have called the pre-owned service manager, he won't take ownership, I spoke to the General Manager, who told me I was out of luck and hung up on me. I called Daniel Quirk (he's the president and customer service manager) but he never calls back. Wonderful customer service, can't you tell? They sold a 22 year old this automobile, knew it had been tampered with and would be a problem, and now they are backing away from any responsibility. Eventually, I did get a call from a guy named Chris. According to him, he ran all the dealerships, and he spoke directly for the owner. He said I'd never get a call from the owner, and he also reiterated that I was out of luck. So, from all I can tell, this dealership subsists on screwing their customers over and have little or no concern for the costs involved in fixing the problems they sell to unsuspecting consumers.
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      Reviewed April 26, 2009

      I purchased a Ford windstar Van from Quirk Preowned from Jeff Greenwald. The next day it rained and it turned out the van leaked like a sieve. I tried to go back and return it and got zero sympathy/respect/or options there response was you drove it off the lot its your problem. I did take it 4 times or more to MR Quirks repair shop and was assured each time it was fine. The most outrageous of the lies was that they put it under a 6 hour high pressure leak test and it showed no leaks. I drove home got out my garden hose and a step ladder ran the "low Pressure hose spray" over the top of the van for 3 minutes and there was immediate leakage into the interior of the van. So much for the 6 hour leak test huh lol. After taking it back to service 6 times or more demanding satisfaction a second party a Priest who was a friend of the Mr Quirk the CEO intercided on my behalf I was finally allowed to turn in the leaky boat and chose another van, The ultimate insult was I had to pay another 4000 dollars to do this even though their own web site advertised it for 4000 dollars less. I ended the experience feeling basically raped by ther Quirk francisse and it really taught me lesson on trust. The funny thing is since then I have talked at least 10 people out of going to quirk dealerships. I take comfort in knowing as much as they screwed me out of all that time and money their dealership lost out tenfold due to their treatment of me. I can only hope in the bad economy that mr Greenwald and his crew are sweating a bit maybe if they were a bit more honest they might be weathering the storm better.
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      Reviewed Feb. 20, 2009

      I purchased a brand new Cobalt in December and Mr. Hakal and James were very helpful and coordinated with the whole transaction. Thanks to Quirk, I will recommend them to anyone in need of a new vehicle.
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      Reviewed Feb. 10, 2009

      9-22-08
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      Quirk Chevrolet Company Information

      Company Name:
      Quirk Auto Dealers
      Address:
      372 Quincy Ave
      City:
      Braintree
      State/Province:
      Massachusetts
      Postal Code:
      2184
      Website:
      www.quirk-ford.com