Paul Blanco's Fresh Start Credit Program

First of all, my fiance came here after we were hit by another person and that car was totalled. The money we got from the insurance company was going to be out down payment. We called and were "approved" over the phone before we went to the dealership. Once there, we met "Happy Bob", as he called himself. He said all the right things after we told him our budget and the kind of car we were looking for. He assured us that he could find something within our budget and asked us to come outside as he had found something within our budget that we would love. Keep in mind, this is the first car that my fiance and I had purchased through a dealership and we had no credit at this time.

Blanco himself came over to finalize contract to which he explained comprehensive coverage that I found out was 2500 plus a gap fee of 500. So, 3000 grand extra added to my now above asking price of jeep, says any and all repairs I would need would be covered as long as I took my car back to his dealership for the repairs. Lies all lies. How can I do that when he is no longer in business and my local jeep dealership can't get my suspension repair problems covered.

The warranty I purchased I have never received any information for. I've had the car for a year. And this is the second car from this dealer. I traded on the 1st car I traded back in after finding out it was a lemon. Now I am paying for the remainder of the 1st car and the total for the second and a warranty $2500.00 that I have even received. I now have a high payment and a car I'm paying too much for and I'm stuck in this contract. Thank you Paul Blanco.

Paul Blanco ad on TV is totally false. They are not willing to help if you have challenged credit. We came in there to buy a car with one in mind to be told later that we could only get into the cars they wanted. Not only do they not listen to you but tell you they can only put you in the car of their choosing. So they pick out a car. It wasn’t bad. Told us to take it home that it was a done deal, all the paperwork would be ready Tomorrow, to bring the car back and they would detail it, and also to call it a wash on my car, let it get repoed as they can’t come after me for the balance. I found out later this is ** they can. We bring the car back the next day and sit for 2 hours. All of a sudden we not approved when my husband has almost a 600 credit score and we clear over 100,000 a year.

I bought an SUV. It was making a noise. It sounded like an off road tire. Their mechanic said it was normal and last month I took it to the Toyota dealer. The problem was the rear diff coupling and the price to fix it was going to be over 3 thousand. The warranty that Paul Blanco put on the SUV didn’t cover that part and now everyone washes their hands.

I bought my car two years ago. A Jeep Patriot. It had 28,000 miles on it and it was a rental car. I will never buy another car from Paul Blanco again. They got me with the interest rate and the price of the car. I should’ve checked Blue Book before I drove off the lot or made the deal. It’s only two years and my car is worth half of what I paid for it so I couldn’t even trade it in if I wanted to and it sounds like the transmission may be going out soon.

I came here thinking these people are all about a fresh start. These people are all about money and leaving their customers in a sham... You will be lucky to get a car in good condition as all their cars are used. The boss are money hungry and only care about customers leaving good reviews. They are a scam. Trust me.

This place is a sham. They use the hard sell and act as if they are doing you a favor. I had my own lender and they said they didn't go through that lender. When I didn't want to take delivery that day they got really pushy and aggressive. I asked them to clean up the car a bit and when I came back the next day they hadn't done a thing. When I asked for the spare key they told me there wasn't one. It took over a month to get a spare key. The customer service department consists of one lady and only returned my calls (5) when I threatened to withhold the second half of my down payment. I wish I had know all this before I went in. To sum up Paul Blanco's BOGUS car company in two words. STAY AWAY.

Was under the assumption that I was going to have a new car today. They had a deal but all of a sudden they stated that the bank cannot financed. Asked me after having me ring a bell out of me and my children under the assumption that we were going to have a car. I spent two days working on this situation to get no results to walk out of there Carless. I'm disappointed with the customer service sales reps. They acted as if they were not willing to help. This company is a total scam con artist. Very rude dealership. It's sad how they lie and manipulate people run your credit do hard increase to be lied to. They even had us ring a bell to not walk away with any type of vehicle. It's all lies, manipulation. Sad situation.

My husband went in to buy a car. Everything they advertise is false. I ended up having to buy the car that they picked out for me. I was told after everything... that the car had frame damage. I had no choice but to take the car they picked for me. I was told if anything was wrong with the car they will fix within first 30 days. First the trunk would not open, then the transmission started slipping, then the fumes started coming into car and this was day 2. I dropped off car and they said they would take for a test drive and to Chevy. A week later I was told via text the car was done. The car has been there 9 days and they fixed trunk and took for a test drive. They took the car for a long drive on the highway. When the problems happen at slow speeds. The owner of the company is out of the country and her assistant Eva took a week to call back. Eva is obnoxious and insists you let her talk but does not show you same respect.