Yonkers Auto Mall Reviews

A month ago, following a suggestion from my bank's app, I traveled from NJ to this dealership. I requested a test drive, which I couldn't take because there were other vehicles ahead of me, and the salesperson was busy. After taking the car, I realized it has problems: 1. The trunk often doesn't open in any of the three ways (not the button under the steering wheel, not the key, and not directly from the door). Sometimes it opens on one side, sometimes it works fine for two days, then it goes back to the same problem. Since it doesn't recognize that it's properly closed, it emits an annoying beep. Neither of us noticed that the windshield had a small chip. Was that our mistake? Okay, I accept it. The salesman, Marcelo, who initially seemed very attentive, claims I saw it, but I honestly never saw such a dent.

Sold me a car with a faulty battery then told me I spilled something on it. Put the wrong car on my credit report and there’s no way to fix it. Called and nobody was a help. They only tried to get me off the phone multiple times. I have to go in person because nobody calls back unless they’re asking for a loser review.

This is the worst dealership in the history of dealerships. Call on a car. Can’t finance if not local. DON'T ADVERTISE ONLINE IF YOU CAN'T SELL A CAR ONLINE. They were rude. Hung up on me. And don’t care about sales clearly.

Excellent hospitality. Extremely informational. I'm very happy with my new car!! Thank you Sal! If anyone wants to buy a car they must come see Sal! He'll make your life easy and stress free. I would recommend anyone to this wonderful dealer.

Great Experience, Sal ** is great and he allowed us to be comfortable with making our decision. We were very pleased with the quality of expertise that was given to us. Our choices were outlined to us and we are very happy for the assistance of Sal.

Great customer service. Going to share my experience with my friends and family. Sal was very friendly and willing to show me all cars within my price range and made myself and wife feel that we were old friends. Not pushy at all.

So I came to buy a car at Yonkers Auto Mall and my sale person Sal ** was able to work with me. I hardly didn't have any money to put down. He was epic. He did everything he could until he got me the car!! I've been so bless with Sal **. Please come to Sal and you will drive out with a car, then the finance manger Ms. Gina ** was wonderful. Sal and Gina made sure that my monthly payment was good, i'm so happy!!! Please come and see Sal.

I am very content with my purchase. This is my partner's and I first vehicle and Sal was extremely helpful and accommodating to help us obtain the best possible quote for the car and the insurance. It is a definite plus that we do not have to go to the DMV to obtain our license plate, everything is done on site here. We will definitely be recommending our friends and family to come visit Sal for their auto purchase here at Yonkers Auto Mall.

Sal is a very good guy. We felt warm and comfortable. He created wonderful experience. He went and got us snack. The service was very great! And by the way can't forget the manager Gina. She is very professional. Overall service was 130 out of 100. Lol. Am definitely going recommend my friend who going to buy a car. Yonkers Auto Mall is definitely atop my list of recommended places to shop for auto. Customer service is on point and quality is over the top.

From the very beginning all staff, especially Sal **, was very professional and attentive. He was thorough and made sure I understood every process of my car purchase. I would definitely recommend a friend to come and visit Yonkers Auto Mall.