Sunrise Toyota

Strong buyers remorse... I've been looking for a car for a while, it's not a good time. I went to this dealer as the reviews seemed very good, and their internet price was reasonable, still with a mark up, but not as bad as other places. I was told the internet was wrong and their upcharge was a $1000 more than internet said. I did buy a car, but I was in a rush, had to get to work.

The salesperson promised me free oil change for 5 yrs when I bought my Sienna, now after 1 year they refused doing it for free as they promised and they want to charge Me over $200 for it. This dealer is a scammer do not trust the sales and do your business somewhere.

See Rob ** at Sunrise Toyota used cars in Oakdale. They have a large selection of certified Toyotas. They have a brand new state of the art service facility. Everyone is very nice. Rob treats you like a family member and offers you a no stress buying experience. Highly recommended.

What a disappointing and frustrating experience I just had at the dealership. Unbelievable. I was told by internet sales that someone would be happy to help. When I got there I went to the desk and a gentleman was sitting there (Eric) and he said hello and when I explained why I was there he asked me what vehicle I wanted to lease I told him a Tacoma. His response was so dismissive and he couldn’t even get up from his chair. He says “I only have one Tacoma left and it’s full price with no incentives”. He could not be bothered to move forward with anything else.

Hats off to the team of salesman Orlando ** and finance Jason **. They were great and worked very diligently on getting my fantastic car and financing. I am quite please with these guys and Toyota. I highly recommend. I certainly will send any of my friends and family to this dealership and refer these 2. Very satisfied customer.

As a member of the FDNY and a military veteran I’m not sure I’ve dealt with such difficulty from an organization. My Tacoma was in and out of the shop 4 times within the first two weeks of leasing it. I have had nothing but difficulties with them and now it’s been a little over a month and I’m having the same issues plus a parking issue. I was told I would be able to work out a deal and bring that the truck without much difficulty but now I am not able to do so. I am sure management will respond to this and defend themselves but the issues are concrete and known. I have bought multiple trucks from them and had friends as well. It’s lack of responsibility and really a black eye on ownership. I wouldn’t recommend them anymore sadly to anyone. They will run circles to get you in a car and then throw you to the side after. Nothing but issues with the Oakdale location, sadly.

I brought my son to the Toyota dealership in Oakdale on Saturday, 2 days ago where he purchased a Prius V class. I took him there because 5 years ago I purchased my Prius from the same dealership and had a really terrific experience. I have to share the experience with you all as it was so positive. The Salesman's name was Will **...and from the first second he was totally amazing!! He was smart, attentive and paid attention to every tiny detail. After sitting with us and accessing what we needed, Will drove us in the cart over to the Prius area; he was literally back & forth "running" to retrieve the keys and/or specs for the vehicles (and it was a very hot day!!) :).

Will ** made the process so easy and I got a great deal. Thank you WIll and I am a customer for life. From having the right car at the right price to handling my financing and insurance every one was on their game. I had given up trying to find a car and I walked into Sunrise almost as an afterthought and 30 minutes later I was signing up for my 2015 Rav4.

3rd car we purchased through them through the Costco auto program and this time we found out that they charged us $2,000 over what should have been the Costco approved pricing. When we questioned the price they never returned our calls. They also gave the wrong vin # to our insurance and registered the wrong car. Mistakes happen, however their unresponsiveness was completely unprofessional! We are being refunded for the overcharge, only because Costco investigated it!!! They are crooks!! This is how you treat a repeat customer?!!

I had a very good experience with Sunrise Toyota in Oakdale. The sales rep. Alex was very helpful. He explained the very impressive features of the RAV4. We had a test drive that day, July 11 during which Alex pointed out the safety features. I went back July 13. Alex was able to find the color I wanted on the lot with all the features. With the help of the finance manager Jason I drove off with the vehicle that afternoon. What a great and easy experience it was!