Consumer Complaints and Reviews
So I bought a 2004 Nissan Titan V8 in 2005 with 25,000 miles on it. The truck is my second truck after owning a 1985 Nissan Pickup with the original Z24 motor in it. God I loved that truck. It had 370,000 miles on it and it had only 1 engine replacement and minor repairs done on it. All in all that truck still runs strong, sold it to my gardener. So since 2005 I have been driving my Nissan Titan with the V8 and it drives really smooth and has always been serviced at home with my trusty mechanic. The Truck had an issue with the Fuse box switch paneling going bad after 50,000 miles and the truck would just stop running and the engine would stop in the middle of road and would have to pull over to get of the way.
I had my mechanic look at all issues and he found a recall for that box replacement. I bought the box for 170 bucks from the dealer and the Nissan Corporation reimbursed me that amount. I replaced it and had no other issues. 118000 miles later I ran into a problem with the Cracked manifold issues. I had the Mechanic check it and said both my manifolds were cracked on both sides. I was not able to smog the truck at this point. It's 2016 - 12 years since I bought the truck so I can't complain. I still love the truck. So I researched this problem and it looks as though Nissan has a very bad welding quality issue on the manifold welds.
Instead of having the original Manifolds replaced at a cost of 1800 dollars I spent my money on high end high Performance JBA Shorty headers for $400 bucks. I replaced the Manifolds and then I got a check engine light indicating that both Catalytic converters were giving an error code P0420 and I did some research on Catalytic converters replacement. This is where it gets tricky. If you live in California you will have to replace both cats which could get very pricey to do. Most places want to charge you 1200 dollars to do it. I found the cats at a very reasonable price online. Email me if you need the website. I am all about helping others resolve issues that Nissan will not resolve for you. Both Cats can be purchased for 80 bucks each with the California Compliant stamp on them.
I drove my truck to the local shop to pick up some parts and also to work thinking nothing of it. One of the Cats broke apart and was sucked up into the engine internal ports. This caused my engine to start blowing out huge amounts of white smoke and after driving it to the dealer to and having a diagnostic done they told me the engine was blown. I paid the diagnostic fee of 125.00 dollars and they said it would go towards the cost. The mechanics and Nissan understand that I was not a average car owner with little knowledge about engines. I wanted to have full compression test done and leak down. They checked it and the engine had sucked up Catalytic converter particulates. So Nissan at Tustin dealership gave me a estimated price tag of 9000 dollars for a new engine not including labor.
I ended up calling Nissan Consumer affairs and they provided me service Consumer rep and he told me there is nothing they can do since it's passed the warranty and I have very little record of going into Nissan's dealer shops for servicing. This is all really disappointing me. I believe Nissan is not taking care of their customers and it won't take long before their loyal base starts moving to Toyota's and Honda's. So the truck still runs horribly bad, burns oil like crazy and I have it in Storage. I found a new 50000 mile engine for 2500 bucks and will be doing the swap myself. I don't consider 2500 plus the cost of the replacement headers and cats moved further towards the back custom work done a lot of money considering I have had the truck for 11 years now. $3000 dollars over the span of 11 years is not a lot of money.
So Nissan I still believe you can make good products but you need to own up to your manufacturing issues and your customers complaints to be great like Toyota and Honda. I am willing to fix all of your faulty issues from the manufacture. The truck is very good truck with a lot of power potential but don't let the customers do your fixing. You're going to lose all the consumer credibility you have left and lose your place in the valley of the greats like Toyota and Honda. It doesn't take much with Youtube and all the other media channels - we can bring you down and we will if we need you to correct your behavior.
So, I have been pretty good with Nissan. I bought my 2009 Altima Hybrid and was amazed how well it has held up. However, my first Nissan Titan was a 2004. When I bought it from a dealer, I now know I was charged way too much, but I assumed that the quality would be there like it had been from my previous vehicles. I will tell you this. I thought Dodge's, Ford's and GM's were bad... I traded that in (at a loss) for a brand new 2013 Nissan Titan, with tow package. I have had it in the dealership for a variety of issues. Issues that claim to fix, that would happen not even a couple days later again.
Now I can't tow because the fuses keep getting blown. I've check and rechecked and still having issues. One of the rear seat belts stopped working for no reason, and the others tighten and don't loosen after stops so you end up having to take it off and then put it back on. Brand new truck that I am in the hole on and it is a horrible feeling. One of the other problems (I think a lot of people may have had) were the doors. You can't open them from certain positions because the inside cables come loose or are too long and pop out of the little ball holder the ends are in. It's really frustrating.
I own a 2005 Nissan Titan and have only put 89,000 miles on it. Have owned this truck since 2010. Have done all the necessary maintenance. Just took it in for an oil change a week ago to find out that my rear end differential is bad and needs replacing. I have owned a couple of trucks and never had to replace the rear end differential. I have to pay out of pocket 4500$ to have it fixed. Not happy at all with this. Hope that Nissan will do something about this issue. Have read several comments where people have had the same issue with the Nissan Titan trucks. Apparently, this is a manufacturing malfunction and Nissan needs to do something about it!!
Let me start by saying I'm a maintenance nut, so everything I own gets regular attention. My 2007 Titan King Cab was purchased in December 2006 and I currently have 165K miles on it. I never had any problems with the Titan until I hit 93,000 miles and the rear wheel seals started to leak and the bearings were shot. This really upset me because I have never had a vehicle that needed rear wheel bearings, seals yes. I really like my Nissan dealer but Nissan would not warrant the bearings, but they did approve the installation of an upgraded set of wheel bearings, axles and seals at my expense. They only charged me for the parts not the labor. Did say I like my dealer?
Has anyone else heard of this issue? I would sure like know. As far as the engine and drivetrain are concerned, at 104K miles I changed all the hoses and I do mean all of them. I'm not a fan of the tranny flushes so I drop my pan and clean the screen every 30K miles, then install a new gasket and fresh fluid. Did the same for the rear end. I also installed new shocks and the spring isolator cups and bushings at 104K miles. I recommend this to keep the suspension from metal to metal contact with body. As long as this engine keeps running strong I'm keeping the truck.
2008 Nissan Titan XE - I bought the truck in Oct 10, 2015. It's now May 8th 2016 and it's been in the shop more times than I owned it. It's been living at Nissan. Mind you it only has 83.000 miles on it. They put new intake manifold, new transmission, new pump for window sprayers, new motors for the windows, new drive shaft and u joints, new motor mounts, etc., too much to list, power locks forgets what key fob it has, new spare tire assembly. Yeah the spare tire just fell off in the middle of the road. Went to Titan for mirrors parts and said they didn't have any for this truck like really.
I paid 15900 for the truck. They already put 18000 into it and it's still falling apart. I try to buy stuff for the truck. No one carries it if you go to the dealerships. Look for the truck. They are none existing. You go to any other dealer. Their tricks are on the lots but when you go to theirs, no Titans. I wonder why. The truck is a piece and yes I know from experience I'm going through it now.
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I have seen other reviews on here about the Nissan Titan. I bought my 2005 Titan new in 2005. I have been driving it every day since then. I haven't seen another one with as many miles as mine, with ZERO engine and ZERO transmission problems. My truck has had the following repairs done to the engine: spark plugs at 100,000, spark plugs at 210,000, and spark plugs at 320,000. It still has the factory original water pump, starter, alternator, thermostat, radiator, etc. etc. I've never replaced a sensor, fuel lines, power steering lines... NOTHING! It currently has just over 365,000 miles and runs like the day I bought it. I was considering a new Titan diesel, but not until this one gives out. I can't say enough good about this truck. My Silverado needed a new transmission at 60k miles, new drive shafts, etc. My Titan has needed brakes and a new set of rear axle seals.
I have been reading the reviews on the Nissan Titan. I bought mine brand new in 2005. Within a year the front end went and needed to be replaced. Fortunately this was covered by the warranty. At about 80,000 miles the gas line from the gas tank was leaking I needed to be replaced. It's a short little hose. They would not sell me the part without the gas tank because they don't do that. It was ridiculous and it cost me a fortune. I contacted Nissan to complain and they basically said, "Tough luck. That's the way we do it." Now I have a grinding noise on my front left breaks. I replaced the brake pads and a caliper, and the noise is still there. I like the way the truck drives, but I would never buy another Nissan. If I'm going to buy Japanese, I'm thinking I should try Toyota.
I bought a 2016 Nissan Titan XD diesel since I wanted a new diesel truck. I have owned a few diesel trucks, but this is my first Nissan. Now, the truck has 1259 miles on it. At 1000 miles, I brought my truck to the dealer because I was getting 10 miles to the gallon on the highway and I was not towing anything. They checked the truck and said the turbo was not working right. They recalibrate it and gave it back. Now at 1259 miles, I was driving on the highway and the transmission is again downshifting instead of coasting so I am getting around 10 miles to the gallon. During the drive to work in the city, I was getting 14 miles to the gallon. Something is not right here. Wonder if I can give the truck back.
I have had my 2012 Nissan Titan for 3 and 1/2 years. Last week I noticed the tool box on the side of the bed is rotting and rusting out on the inside. I take it to the dealer and they say it's out of warranty after 3 years and to call 1-800-nissan1. They call me back saying there's not a hole through it and they will not help me in any way. No vehicle should rot out in 3 years. Nissan should be ashamed of themselves. I loved my Nissan until now knowing that they are ok having a rotting vehicle 3 years old and not have 1 ounce of pride or care in their product or customer service. This is my 3rd brand new Nissan and now my last.
We have had 3 of them. First one is on 300k+ miles and still running like a champ! Maintenance people, will keep it running for years.
I went to my local Nissan dealer for an oil change. While there I asked them to check for an exhaust leak because I could hear one. I was told there was nothing wrong by the service advisor and he did not even put it in writing or in the computer so I have no proof to go with. Several months later I went back for another oil change. When they brought my truck out I was advised that both exhaust manifolds were cracked and need to be replaced. I was also told that the warranty had expired about 2 months ago. I was told by the dealer that the cost will be $3,600. I called Nissan's consumer affairs and they offered a $1,000 credit to help pay but I also had to do the repairs in a specific amount of time and at the same dealership where they lied to me. I asked if I could go to a different dealer and they said not if I want the discount.
Every time I went to the dealer for any kind of warranty issue whether big or small they always said the trouble was because I did something wrong. The truck has been kinda babied since I bought it new in 2005. It only has 70,000 miles and 2 years after the exhaust problem I am changing the manifolds for the 3rd time. I will no longer buy a Nissan and tell all whom I know to never buy Nissan. Thank you.
I'd like to start this by saying I have owned three Nissan vehicles in the last few years. A 350z, my personal 2011 Titan and my family vehicle which is the 2014 Armada. I bought the Titan because I had sold the Z and that was a fantastic car. I thought the quality of that car was outstanding and the fit and finish where superb. The Titan has been a good truck; it has been mechanically sound despite a major paint issue. The roof has a paint issue and its cracking/flaking off along the molding on both sides and the rear bumper is rusting.
My local dealer has reported the issue to you more than once and I was told there is nothing you are willing to do about it and my local body shop informed me that today's paints and the primer process companies use just aren't as good as older products and methods. I have had to go out of pocket with significant expense and have these repairs made to prevent problem is most likely environmental. I do not agree and have proof otherwise.
I have owned many makes and model of car and truck. I have never had an environmental or otherwise paint issue with any of them. I am not impressed with the finish of the truck or the way this issue was handled, at all. To my knowledge no one from Nissan came to see the truck and instead looked at some emailed pictures that my local dealer took. Because you don't see this issue on a large scale does not mean it's not an issue. The truck may not have been prepped for paint correctly, the mixture of paint may have been off, simply sprayed too thinly or not enough clear coat applied to protect the base. Regardless, my forty thousand dollar truck has cracking paint and rust. Future damage to my vehicle. I am not happy that I had to do so.
I would like Nissan to consider looking into this issue a bit further as I have seen numerous other vehicles with this paint issue. I belong to and post on Titantalk.com and at least a dozen other Titan owners have seen this as well, which is proof that this is not an isolated case. We are all disappointed in Nissan to say the least. The way a customer is treated in regards to these service issues really influences their decisions down the road. When the time comes to replace the truck I may look at Toyota or Ford/Chevy/GMC. Please have a local / area service supervisor contact me via phone call or email.
I love this truck. This truck has ran like a dream for me and I take it camping and off-roading every year in Colorado. This truck actually saved my life last month when a tree fell on it up in Yellowstone. I was driving slowly through some thick woods on a dirt road way out in the middle of nowhere. It was extremely windy. The wind blew the tree out of the ground, roots and all. It was a big tree. The tree hit on the back part of my cab which is a very strong part of the truck. The windows blew out and the door was bent and there is a big dent in the passenger area of the cab and my camper shell was crushed. The truck was totaled by the insurance company, but I am keeping the truck because it still drives like a dream and everything still works. It just isn't as pretty as it once was. This truck took beating and is still going strong.
My truck's rear differential is out, almost lost steering control on freeway. I see there have numerous complaints about this. The truck also overheats. The radiator has been replaced twice to correct this problem to no avail. This must be a factory defect. All maintenance have been kept up.
Had a 2010 Titan and had no complaints, traded for a 2012 Titan and at 24k AC quit blowing cold air. Had it to dealership, they fixed leak at no cost. 28k brakes shot (all four) rotors and pads (Highway Driving same as the 10). Mechanic at dealership told me it's bad design and poor quality steel. NO KIDDING? $900 out of my pocket, didn't let them replace with Nissan Parts, used aftermarket. No brake dust now. 31k exhaust bracket behind muffler rusted off, out of warranty BS. Took it to an Independent Muffler/Brake Shop, they repaired by cutting back to good metal of tailpipe and welded in a section of stainless steel $53. They said they're seeing it all of the time now. They repaired another 012 before mine. Last Nissan for us.
I bought a brand new 2014 Nissan Titan at one of the local dealerships here in South TX. After 1st oil change I notice the engine making a ticking sound like if it was a lifter or something. I took it to dealer and they pretty much told me it was normal. And also noticed when I come to a stoplight the rear of the truck feels like it pops and I have notice when I go and take off it squats down a lot and I hear that popping sound and also feel it and they looked at it and said it was normal. And also brought it to their attention that the tailpipe looks little darker than normal. They said that was normal cause I had a cold air intake installed. Anyone else have same or similar issues? The truck only has 22,000 miles.
I bought my 2004 Titan, brand new in late 2003. It still runs and looks great at over 220,000 miles. There have been some minor repairs and the standard maintenance. But overall, I am very happy with my truck. I pulled a 9,000 lb travel trailer and a 24 foot boat with no problems for years until I sold all my toys!
We purchased a 2007 Titan brand new and within 50000 Miles the exhaust literally fell off at the muffler. Out of warranty but thought it was a fluke. Loved the truck so we bought another new one in 2012 and traded ours in. Now 33000 Miles and 4 months out of warranty. The muffler on our 2012 Titan fell off at the same exact spot. I called Nissan corporate where they said there was nothing they could do for us. Was not the answer we were looking for as the dealership we took it to for diagnosis told us they see this ALL the time.
Come on Nissan I am looking forward to purchasing the new Cummins powered Titan XD but if they start falling apart at 33000 miles, I might wait for the Cummins powered Toyota Tundra. P.S. our 2007 at 50000 miles needed a new rear end. A new exhaust manifold (was covered under 80k emission warranty) and a new exhaust system. Nissan, please feel free to contact me and if you decide to fix YOUR problem I may change my mind and edit my review. Don't see it happening though as I already contacted corporate.
The paint is coming off my 2012 Nissan Titan Chrome edition. I called Chris ** in Daphne, Alabama where I bought this truck and was told that they could do nothing about it since the truck had 60,000 miles on it. So I then called customer affairs and was told by them to go to the dealership for an estimated price to repair it. I went to the dealership and was told by the service manager that it was a serious issue and Nissan should take care of it being that all the paint was almost gone on the top of the truck and a lot was gone off the hood. So then I called Nissan customer affairs back and discussed what the service manager at the dealership had said and that he was expecting a call from them to discuss the matter. They then told that they were not responsible for the truck because it had more than 36,000 miles on it. So they did not care what the service manager had to say and had cost me time off from work to go to the dealership for no reason.
I paid around 40,000 for this truck and own two others. We own a business that buy new trucks every 4 or so years and after we get rid of the three Titans we have we will never purchase another Nissan product. I have recommended these trucks to other contractors and friends and I am fixing to send out emails to everyone I know to tell them not to buy Nissan automobiles. If you saw how my truck looks with paint peeling off of it everywhere I am sure you would agree that you do not want a Nissan.
Nissan has come back to me and offered to replace all the parts for my seat, and I only pay the labor. I am thankful for a very satisfactorily outcome, but I did have to go up the food chain as I had to go over the regional specialists head, who stonewalled me with the out of warranty deal. He was belligerent and did not want to listen to the fact the passenger's seat conservatively only had about 100 hours. This truck has 21000 highway miles. It looks like it has just come off the showroom floor.
I have a 2010 Nissan Titan, it only has 21000 miles on it. This truck is used only when a horse needs to be rescued, for our non profit horse rescue. We were coming back from a horse rescue in Kansas to Michigan. It was my turn to take a break from driving, got into passenger seat, went to recline, seat broke. Nissan's remedy - it's out of warranty screw you. The passenger seat has had at most 75 hours of someone sitting in it, I am appalled and beyond frustrated. I have left message today with every director I can find at their (615) area code. My next step is to call their cell phones, I have their numbers. I am beyond appalled and frustrated right now. I have owned 7 Nissans to date, this is now certainly the LAST!
I have a 2007 Titan with 115,000 on it and the only money I have put into it is for gas. I have had an excellent time with this truck. I use synthetic oil and 91 octane gas. I change the brake pads yearly ($ 40.00) and that has been it. I bought it with 10,000 miles so I know where this truck has been. I live in Colorado and it has been great off road and in the snow. Love my Titan! Honestly, this has been the best vehicle I have ever owned!
I have an 2007 Nissan with 87,000 miles on it. Last week I somehow noticed the truck starting to smoke while at a stoplight. When the light changed the truck would barely accelerate. I pulled off the road immediately and shut it off. After a quick look at the undercarriage I couldn't help but notice that everything was covered with tranny fluid. The smoke was from the fluid burning on the HOT exhaust pipes. The transmission cooling hose had burst yet the dashboard did not show any indication.
Obviously luck was on my side and after replacing the hose and about 5 quarts of fluid I was back on the road. I have had to put new catalytic converters on once at just over $400. Another issue Nissan will do nothing about is my trucks rear end. I have had to replace the seals twice and at the moment the bearings are apparently giving out. I don't have the $3000 the dealership wants for a new rear end. I am worried and nervous every time I drive my truck for fear of the next major issue. And I not even over 100k yet! Never again will I buy a Nissan product.
Have had Nissan for close to 30 yrs. This 2006 Titan has had rear seals and axle problems at 80 k. Also have had to replace exhaust manifolds because of cracks. Seems to be a lot of Titans with same problems. Seems to me they must be aware of problems. Was told at dealer that if I had brought to them before 80k they would have taken care of me. Had 81k. Not happy and doubt if I will ever buy another Nissan again.
I'm a college student at Arkansas State University who bought a 2005 Titan in 2010. Since I've had my truck, I've had to replace the rear differential 3 months after buying it. I've also had to replace the catalytic converter, fan clutch, and a few other parts. Now I'm finding out that my front end is out too and my air conditioner is going out due to a failure of both actuators that make a loud ticking sound when the air is turned out.
I've put a total of 7200 in this truck and now I'm fixing to have to put another 4000 in it. This really ticks me off! What a piece of junk. I've done nothing but baby my truck since I've had it. I've got credit cards maxed out, wearing holey jeans trying to make it through college. I don't have 4200 to fix my truck. All of that money could have went toward my schooling or bought a new truck and had it paid for since I've practically bought this pos twice. I will NEVER buy another Nissan ever again! And I will make sure that my family and friends don't either. I want my damn money back!!!
I have a 2.5 year old black titan that I purchased new. I am a detail freak. Truck washed every Monday since it was new. 9 months ago my clear coat starting peeling off the hood of the truck. Nissan wouldn't cover it. Now it is peeling off the hood of the cab and they again won't cover it. 13 Nissans over 20 years for my wife and I and I am trading mine in ASAP for a Ford. NEVER AGAIN WILL I BUY OR RECOMMEND A NISSAN. Carlos Ghosn has done a great disservice to this company. My service manager is stunned at their decision. I'm just disappointed...
2011 Nissan Titan - At 35000 miles the truck has developed a serious vibration/shaking problem between 42-48 mph. Now at 43000 miles Nissan has replaced failed front differential, failed transfer case and failed rear differential. Drive shaft was also replaced but old one was reinstalled since it had no effect on vibration/shaking along with new tires. After brief search on Internet there seems to be numerous complaints with exactly same speed range. Nissan regional rep. test drove the vehicle and had nerve to claim that this is normal BODY FLEXING, Hah! If a manufacturer considers this type of shaking normal they need to be taken to court since they are not standing behind their products, this is clearly a serious defect.
I have posted this same info on Nissan Facebook page. If you have experienced this same problem contact me, I am in process collecting names and vin numbers for class action suit against Nissan. I can not recommend this truck to anybody due to all the mechanical failures on drive train and now issue with shaking. Funny that Nissan advertises their new diesel with new improved front and rear differential, improved transfer case and leaf spring pushings. Same parts (except leaf spring pushings) that failed on my vehicle at 35k, and there is no problem?
2005 Nissan Titan SE, 49000 miles. Discovered oil leak rear left tire, had it fixed; rear axle started making noise. Took to shop, was told broken pin in rear. Contacted Nissan, was told I had to take it to Nissan dealer to check problem. Doing research, found out that it is a known Nissan defect that Nissan in not honoring. Nissan dealer quoted me $5600 dollars to repair. Loved the truck until now, did not care for the brakes had to replace brakes twice because the weight of the truck. Reading the horror of people going through with their Titans. Told them I wasn't going to pay 5600 for a defect. Did not pay 33000 for a truck that is badly designed. Will never purchase another Nissan.
I have a 2010 Crew Titan garage kept with 39000 miles, that started this year. I am in Nashville, TN. And we had an extremely cold winter this time. From what I have observed is the white patches went away once the warm weather came back. It appeared to be water trapped between the base red color and the clear coat. Water froze, frost turns white. Frost melts water becomes clear but still trapped behind the clear coat. It will eventually dry out, but leave small popped bubbles in the clear coat. Three body shops have written estimates, all around $5500.00. Nissan deal priced it at $4500.00. After a quick shuffle with Nissan's local rep, she came back with what they call a "GOOD FAITH " offer of paying 25% of the cost of repairs. Titan owners definitely need to ban together and file a class action on Nissan.
I can only speak for myself, but I bought my 2008 Nissan Titan from Weseloh in San Juan Capistrano, CA with 22K miles on it. It now has 86,000 miles and am now just replacing the Hankook Tires--just now replacing front rotors and shocks. I have had zero engine, tranny issues whatsoever. The interior has held up despite my rough use and it has great power with no let up. My AC stopped blowing cold air at 80,000 miles but servicing it fixed it--i just kept up my regular maintenance on the truck and couldn't be happier. My Ford Thunderbird blew the engine at 63K but my Mercury Marauder was flawless up to 140K---each car is different under the conditions they are driven and for whatever unfortunate reason, some just break down more than others--like athletes.
Purchased my 2007 Nissan Titan March 2007, have had problems from day two. Concerns with what the dealer called corrosion, but looked a lot like rust on the frame. A month later I noticed a squeaking noise coming from the brake pads off and on. Then two years later 2009 there was an issue with the passenger side seat belt light. Dealer said they weren't sure why it wasn't working properly but wouldn't be replacing anything because they couldn't figure out what was wrong with it. 2012 the truck just didn't start, had it towed to the dealership only to find out the entire computer needed to be replaced.
As of today, I went to reverse my truck out of a stall and the shifter light stalled in Neutral. I have absolutely no idea what's wrong with it, and since it's been 8 years since I purchased the truck and I just hit the 100,000 mile mark. I guess I get to come out of pocket for repairs. This isn't a truck I would recommend anyone purchase. So many problems for a truck I paid $28,000.00 in full for. :(
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