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I bought a new 2017 Titan XD 58000, been in shop for 4 out of last 6 months, Nissan can't fix all the electric problems. This started at 3,000 miles, so Nissan now I have NO BRAKE LIGHTS. Been In shop for 10 days to get it back. 70 miles later no brake lights, so think they can't fix even the brake light, according to mechanic Nissan know what's broke just won't fix it the right way, yes this truck has been in shop over 50 times in 3 years. NISSAN YOUR CUSTOMERS DESERVES BETTER.
2017 Nissan Titan has a bad knock in engine. 51000km on truck, noticed noise 2 years ago, Nissan has done nothing. Today I took it in. They scoped the cylinder. Said it's scored but not bad enough to warranty it and told me to keep monitoring it.. 11months left on warranty and this is what you get. Will never buy another Titan again. This was my 3rd and last ever to buy from Nissan.. Pull your 2020 out of Canada. You can't warranty your product.
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**. I bought the 2017 Titan from Infiniti of Macon on 16 June 2020. On 01 July 2020 I had a hard time starting it and immediately took it to headquarter Nissan. They told me they had to change the fuel filters because they were Filthy. I thought maybe I had purchased bad fuel so I paid the $250 plus bill, and thought it was fixed. On July 3, just 2 days later, I was in Fort Walton with my family. I had recently purchased a Camper trailer. After parking my trailer, I realized it wouldn't start. I waited till Monday, due to the 4th of July weekend (nothing open) and I had it towed to Lee Nissan in Fort Walton Beach.
They told me someone had put DEF fluid in the fuel tank and it would cost $20K to fix it. I was floored. I owned the vehicle for 3 weeks, it never needed DEF fluid according to the gauges so I hadn't had to put any in. There are 2 filler caps in the fuel door, One says DEF. It would take a special kind of neglect to make that mistake. Lee Nissan told me not to worry about it, it was warranty fraud on Butler Nissan because they had changed numerous fuel system parts JUST prior to me buying it. They also left DEF residue on the top of the fuel tank and some had dripped down the side when they changed the fuel sending unit.
The ONLY way it could have gotten there was when their records showed Butler Nissan changed it. Then they came back 2 hours later saying Nissan would not fix it because it was all SPECULATION! I would have to pay the $20,000 bill. I contacted Infiniti of Macon and spoke directly to the GM, and he said he would get back to me. I never heard from him until over 2 weeks later and Still, almost a month later, nothing has been resolved. Records show that Butler Nissan and Infiniti of Macon intentionally sold me a defective vehicle.
I bought it AS IS from infinity of Macon but it has a factory 5 year/100,000 mile factory warranty. Guess what's not covered. I'm a disabled Combat Veteran, Living off my benefits and they took advantage of me and want over 1/3 of my yearly income to fix something they knew was wrong to begin with. If they didn't know, it's clearly negligence on their Mechanic's fault. But isn't it convenient that Butler Nissan didn't sell it as a certified pre-owned? They are sister companies. They did this intentionally and with malice. I have the proof yet they still refuse to make it right.
I purchased this truck so that we could pull a larger camper. My previous truck was a 2003 Frontier, 2.4L 5 speed. Had no issues at all from the time it was new, until the trade in. I have to say, my 2017 Titan is a workhorse! It has the trailer towing package, and several other options. My ONLY complaint is the poor fuel economy, but, that is something that I can live with. I do have one complaint. When the AC is on, the fan clutch on the engine is very loud... Sounds like a jet taking off. Dealer says it is by design. Anyway, I highly recommend this truck!
I bought my truck in the spring of 2017. It’s a 2017 Nissan titan SV 4door 4 x 4. My biggest issue was the transmission went out at 35,000 miles. Took it in and they did a computer upgrade but it didn’t help so I took it back and they determined it was a bad transmission and they replaced it free of charge. Now I am having trouble with the temperature regulator for the heat in the cab. One side gets warm the other side does not. Same with the AC. I have on several trucks and other vehicles and feel this truck is definitely sub par. I don’t have a lot of complaints about the power from the motor or anything else yet but I’ve only had For less than two years. Last Nissan for me.
Before I start, Id like to say I've been a loyal Nissan customer since 1986. Have bought NOTHING but Nissan and Infiniti vehicles so in 2016, I sold my 2004 Nissan Titan with 200K miles on it. Never had any major problems, but was excited to see the new Titan diesel out and I had to have it! Well that was a big mistake. Shortly after the 10k miles mark, the turbo went bad. 3 weeks later I got it back. Year later I got stranded in Albany ny. Got it to a dealer with 5 miles to go before it was gonna reduce power to 5 miles an hour. 2 weeks later I had to go back to Albany < 2 hours away to get the truck. Now at 51000k miles, I and the family are in Florida for Christmas break. Had a great time till it was time to go back home NY. We leave for our 1200 mile drive home and seconds before we get on the Florida Turnpike, a red warning display comes on the dash saying low fuel pressure and the truck will not go over 5 MPH.
I turn it around and get back to our home there. I call and get it towed to Universal Nissan in Kissimmee. They call me the next day and say that the lift pump went bad and that it won't be covered on the 100k miles warranty because they see no record of the fuel filters being replaced. Keep in mind, i'm a mechanic and do all my own work. They not only want one receipt. They want 5 to prove they were replaced. I had just done the engine oil and filter, and the two fuel filters 2500 miles before we went away. So I went to my auto parts store and they printed up the list of purchases for the truck and I sent it to them.
Now that wasn't enough for them. They also want the label off the filter boxes. Keep in mind that we are now home and had to get a rental that they said they would pay for if it was covered under the warranty. So Nissan themselves called and said since I was such a loyal customer that they would pay 90% of the repair which was $2000 for the repair. So Id have to pay $200, and now the rental car gas, tools to get home and now I have to drive back to Florida, another 1200 miles, more tools, more gas just to get my truck back. Needless to say I will never buy another Nissan! Im gonna get my truck, go over to Toyota or a Dodge dealer and trade it in. I would have expected this kind of problem with a much cheaper truck. Not a truck that was $61k dollars. So that 100k mile warranty was BS and they would try and find any reason to not take responsibility for this. I hate to say it but beware of this truck and UNIVERSAL NISSAN!
Very good truck in many ways. Durability, handling, comfort, safety. Bottom line is, it feels like you are driving a luxury car to be quite honest. Very durable, very durable. I just can't stop mentioning that. I thought Nissan fell off for a few years there but I am impressed indeed. Once again I am a Nissan fan.
Poor performance diesel and lacks towing capability. Paint is subpar but interior is well finished. The technology is late 90s and difficult to operate. Trade in value is very low. The Titan lacks the dependability of most full size pickups.
I took my 2017 Titan XD into Nissan to have it checked for engine light coming on. Diagnosis is that the cam sensors were bad and had sludge on them. They claimed it was not covered under the warranty due to lack of maintenance. I maintain my own vehicles therefore do not have records. I took my issue up with consumer affairs, and after 26 phone calls and 4 voice mails, I finally got a return phone call. According to Allie with Nissan, on a recorded line, that if you do not service your vehicle with Nissan, they will not cover any warranty issues. I’m pretty sure that’s not legal, but either way, I would not recommend Nissan for anything.
The one thing I would change is improve the forward visibility over the hood. Otherwise, I love my truck, Great fuel economy, looks, great towing capacity and handling. Nav system repeater between the speedometer and tachometer is a great safety feature, quick glance to detect next turn and distance to turn. My 2nd Titan.
Nissan Titan Company Information
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- Nissan Titan
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