Nissan Rogue

Nissan Rogue

 3.9/5 (261 ratings)
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About Nissan Rogue

The Nissan Rogue is a compact SUV that was first introduced in 2007. Read more Nissan reviews to learn about other models.


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Nissan Rogue Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Jan. 26, 2023

Leased a 2021 Nissan Rogue Platinum with sticker price of just under $40,000, At oil change/tire rotation our tread was only 2/32 and our mileage is 18750 on our 18 month old lease. Nissan made no offer telling us we'd need to deal with Dunlop. Dunlop pro-rated 50%. So we end up paying $650 for our replacement (Not Dunlop) tires.

We've learned that new cars are sold with softer, low-grade materials with the knowledge that they won't last. The tire companies get rid of their garbage tires and Nissan doesn't mind passing-the-buck back to the tire maker when customers are shocked by having to shell out good money after purchasing one of their "top of the line" models. Well, we'll never consider looking at another Nissan, so it's looking like their deceptive practices won't earn them repeat customers (victims). Also will never consider purchasing Dunlop products. Lesson learned: Don't trust new vehicles dealers. Look online for how others have been scammed and which manufacturers actually stand behind what they sell. NOT NISSAN!!!!

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Rated with 1 star
Verified Reviewer
Original review: Jan. 18, 2023

I called consumer affairs for support on a sensor issue in the Nissan Rogué I. I'm a lease holder for 6 years. Loyal client. It turns out that the vehicle had sensor issue that wasn’t my responsibility. They turn me down on getting the issue resolved. The repair is about 1500. Consumer affairs did not provide support on getting this situation resolved. They left me hanging on a long going problem. After My loyalty As a client they screw me over big. I will never again lease a car with Nissan again. Brutal, Uncaring. They don’t appreciate valuable customer. They just take your money, leave you with car debt issues. Now I’m Stuck with 1500 repair debt for something I didn’t do. Horrible horrible.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 28, 2022

    The Rogue is 2017 & Kicks 2023. We compared with 4 competitors and Nissan had many more standard items that are paid options on other brands. Plus a better price. We have bought two cars from First Nissan of Simi Valley, Ca. It was totally worth driving from Oxnard. Daniel was extremely knowledgeable and professional along with the GM. They have competitive pricing and excellent service. We highly recommend them.

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 31, 2022

    Transmission on Rogue went out at just over 100k miles in less than 6 years of owning it new. Highway miles driven easy. A vehicle bought in the last 5 years new the transmissions should last at least 190000 miles. Mine is shot. Be very careful in purchasing a new or used Nissan especially with a continuously variable transmission.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 3, 2022

    I purchased a new Nissan Rogue 2016. I have 1,40000 Kms on it and the transmission is already gone and the dealership is asking for $7000 to get a new transmission. I am a senior who does not have any money to pay this huge amount or buy a new car. Nissan management has washed their hands by stating that my warranty is over. Well, the transmission died as soon as the warranty was over. They do not take any responsibility of the crappy cars they have produced. Shame on them. I have paid the dealership three times for the diagnoses, first they came up with something else which cost me $700 dollars and they said all is fine, nothing is wrong with transmission. The engine light started showing up again after about six weeks and when I took to the dealership, they said, "Your transmission is gone." I would really advise never to buy this car if you want to maintain your peace of mind.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 3, 2022

    I have been a Nissan car owner since I graduated from college- a total of 20 years. I decided to purchase my kicks when it was only a few years old. In addition, I also purchased a 5K warranty. Since last year, I have been trying to resolve a broken touch screen console, which Nissan will make no exceptions for, as they claim it is outside of warranty. This is a safety issue and a concern. If unresolved, I will sell my car and switch to another brand. I am extremely disappointed.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 21, 2022

    I bought brand new Nissan Rogue (All wheel drive) in Nov 2016 from Fred Anderson Nissan dealership, since day one I had Navigation System issues and had been reported, I had visited dealers (Fred Anderson Nissan, Raleigh & Nalley Nissan, Cumming) 3 to 4 times (maybe more) to get it fixed while my Rogue was in warranty, dealers could not find the root cause and could not fix the issue till date. Last week I reached out to Nissan Customer Affairs. Opened up an issue ticket, Jasmin (or Jaslene) was assigned as my case manager, she wants me to get the diagnosis done at my cost + loaner at my cost and then once the dealer provides the report to Nissan they Nissan will decide if can help fix the issue or not, I told her that I am ready to follow your guidelines but it's really UNPROFESSIONAL & UNFAIR asking me to put my money for diagnosis and loaner since this issue is existing since day one.

    I would request the leadership to review my Rouge’s old records with dealerships dealers (Fred Anderson Nissan, Raleigh & Nalley Nissan, Cumming) regarding this issue reported and the work done. Since this issue is from day one, all expenses should be taken care by Nissan. I would request the leadership to intervene, investigate the issue and provide a solution on PRIORITY.

    Issues reported
    1. Bluetooth intermittently lose connection.
    2. Navigation does not work properly.

    3. Power goes off intermittently.

    Atul

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 19, 2022

    I purchased a Nissan Rogue in Sep 2021, 15 days after side mirrors started rattling very hard. I took it to their service department and they replaced for new ones, two months after drives mirror started rattling again. I took it to their service again the replaced again, a month after both side mirrors started shaking one more time. I took it to their service but the mechanic told me they can no do anything cause already replaced twice and I have to wait that more people make complaint about this, and then maybe the Nissan engineers solve the problem.

    I called their consumer affairs division and they said the engineers are studying the problem they don't know how long it may take, one year, two years... or maybe when my warranty expires. Couldn't believe that a huge brand like Nissan can't fix two side mirrors. They did not give me a warranty, they did not give me a solution and I have to put up with that unbearable noise from the mirrors of a new car and for which I'm paying a loan 700 dollars fee per month. I'm done with Nissan. I won't never buy this brand again.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 6, 2022

    My Nissan Rogue has 165K miles, & I need a 3rd transmission. Nissan vehicles are known for transmission issues, & Nissan does not stand behind its product. Do your research- I’d never purchase Nissan!

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 7, 2022

    I traded in a 2017 Nissan Rogue Sport and purchased a brand new 2021 Nissan Rogue SL AWD on 4/16/2022 at Nissan Bowie. On May 2, 2022, the car stopped and wouldn't start. I called my sales representative, who wasn't in the office and suggested that I contact the service department. I contact the service department, who advised me to jump the car and bring it in for a diagnostic on the vehicle. I repeated what she said because I couldn't believe my ears. I asked her why would I need to jump a brand new car! So that I could resolve the issue, I got a jump, and the dashboard and headlight error messages came across the screen. I videotaped the occurrence because I couldn't believe it.

    It was too late by the time I got the jump to drive the car to the shop, so I had to wait until the next day. That next day it still didn't start. I had my sister drive me to Nissan to speak to the sales manager. I was agitated because I had just purchased this car, and now it won't start. It took 30 minutes for someone to assist us, and it wasn't until I asked for the Manager's business card that we were seen. After speaking to Mr. Steven **, he said I shouldn't have jumped the car. He wrote the 800 number on my paperwork and told me that Nissan provides tow service for their customers and to call them when I'm ready to have the car picked up. He was disinterested in what I had to say because his focus was purchasing a new car for his son. At that point it was useless and we left.

    I immediately called Nissan Corporation after leaving the car lot. He never offered me a loaner, no one offering to have it towed on my behalf, or even sit down to discuss my concerns. I thought there was a mechanical issue, not a battery issue (especially since this is a brand new car). My biggest concern was what if this happens again or if there is unforeseen problems down the road. I wanted them to exchange the car for another one to be on the safe side, they told me I could do that but it would cost be an additional 10K because the car depreciates when it leaves the lot. I couldn't believe it. Mr. ** was both rude and unprofessional.

    I didn't get the other manager's name; however, when I purchased my car they were accommodating and nice but after I purchased the car they were nasty and rude. They even said to me that I should expect the battery to be weak if a car has been sitting on the lot for so long. I said if it's been sitting then why don't you run a diagnostics before you release the car to the customer. Nissan needs to train their employees on sensitivity, customer serivce and equity training. It would have been nice if they had offered me an extended warranty just in case something does go wrong. Especially when I addressed my concerns. NOPE NOTHING-still waiting to hear from Corporate. I won't say never but I know for now they have lost a customer and any referrals from me.

    2 people found this review helpful
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    Nissan Rogue Company Information

    Company Name:
    Nissan Rogue
    Website:
    www.nissanusa.com