About Nissan Rogue
The Nissan Rogue is a compact SUV that was first introduced in 2007. Read more Nissan reviews to learn about other models.
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My Nissan Rogue has 165K miles, & I need a 3rd transmission. Nissan vehicles are known for transmission issues, & Nissan does not stand behind its product. Do your research- I’d never purchase Nissan!
I traded in a 2017 Nissan Rogue Sport and purchased a brand new 2021 Nissan Rogue SL AWD on 4/16/2022 at Nissan Bowie. On May 2, 2022, the car stopped and wouldn't start. I called my sales representative, who wasn't in the office and suggested that I contact the service department. I contact the service department, who advised me to jump the car and bring it in for a diagnostic on the vehicle. I repeated what she said because I couldn't believe my ears. I asked her why would I need to jump a brand new car! So that I could resolve the issue, I got a jump, and the dashboard and headlight error messages came across the screen. I videotaped the occurrence because I couldn't believe it.
It was too late by the time I got the jump to drive the car to the shop, so I had to wait until the next day. That next day it still didn't start. I had my sister drive me to Nissan to speak to the sales manager. I was agitated because I had just purchased this car, and now it won't start. It took 30 minutes for someone to assist us, and it wasn't until I asked for the Manager's business card that we were seen. After speaking to Mr. Steven **, he said I shouldn't have jumped the car. He wrote the 800 number on my paperwork and told me that Nissan provides tow service for their customers and to call them when I'm ready to have the car picked up. He was disinterested in what I had to say because his focus was purchasing a new car for his son. At that point it was useless and we left.
I immediately called Nissan Corporation after leaving the car lot. He never offered me a loaner, no one offering to have it towed on my behalf, or even sit down to discuss my concerns. I thought there was a mechanical issue, not a battery issue (especially since this is a brand new car). My biggest concern was what if this happens again or if there is unforeseen problems down the road. I wanted them to exchange the car for another one to be on the safe side, they told me I could do that but it would cost be an additional 10K because the car depreciates when it leaves the lot. I couldn't believe it. Mr. ** was both rude and unprofessional.
I didn't get the other manager's name; however, when I purchased my car they were accommodating and nice but after I purchased the car they were nasty and rude. They even said to me that I should expect the battery to be weak if a car has been sitting on the lot for so long. I said if it's been sitting then why don't you run a diagnostics before you release the car to the customer. Nissan needs to train their employees on sensitivity, customer serivce and equity training. It would have been nice if they had offered me an extended warranty just in case something does go wrong. Especially when I addressed my concerns. NOPE NOTHING-still waiting to hear from Corporate. I won't say never but I know for now they have lost a customer and any referrals from me.
I purchased my car in March of 2021 and have driven it less than 7,000 miles. Took my car in to have the oil change; but, was told that I had bolt missing from the Caliper. What was a $120 oil change went to a $1,100 estimate. I didn't understand how a Certified Vehicle would have a bolt missing from the Caliper and in the words of the technician "Faulty Workmanship". I paid to have the work done out of concern for mine and my family safety.
I decided to write to Nissan to see if I could be reimbursed for the work performed with the Caliper to be told by Consumer Affairs that they consider this type of work normal wear and tear. All the cars I've owned I have never had a car that was driven less than 7,000 miles within a year where a bolt was missing from the vehicle. I was very disappointed with the service and response I received from Nissan. It may be work having a mechanic inspect the vehicle. I expected more in regards to accountability from Nissan, but now I know. I will be trading the SUV this year.
Overall I liked my Nissan Rogue but, at a 125,000 miles the Bushings Control arm and Struts went out. It cost 4000 Dollars to get it replaced. The air bag light is on and horn don't work or cruise control. I guess it's due to a broken clock spring that goes out on the car. It is a cheap part but a 1000 dollars to fix in addition to the 4000 for the bushings control arm and struts. I guess Nissan only sells the bushing as one big part with the control arm and it's 2500 just for the part. The bushings are cheap and go out early and is a common problem with Nissan Rogue. The engine is great for the cvt engine. Everyone has problems with it does lag when going up hill but other than that the car drives well in the city.
I have had all the timely maintenance on the vehicle and disappointed these parts are going out as they should last for the lifetime of your vehicle or at least till 200000 or longer. I have owned several Nissans and this is the first time the vehicle is not worth the repairs. The handle fell off and the locks don't work. Had it repaired and it's doing it again. The sun visors broke and won't flip back up. Easy repair and not costly but annoying.
I thought Nissan made cars that last forever but not this time. The Rogue is a good car. Even got a second one. Until you get to about 100000 I'd expect it with Ford but not Nissan. Will not buy another one now I know how much it cost to replace these parts. The dealership offered 4000 for the vehicle and they don't know what's all wrong with it. I'd probably get nothing. Paid 25000 with four miles on it you would think it would last longer. Never even been in an accident and airbag light won't go off. You can't even touch a used Nissan rogue with the miles I have under 15,000.
Nissan dealer reviewed the peeling paint on the 2020 Rogue on the hood. The car is less than 2 years old with only 10,000 miles. Nissan dealer confirmed that the clear coat is peeling. I contacted Nissan about the issue. On 12/07/21 I received a call from Nissan consumer department to confirm that the issue is not covered by the manufacturer. NO MORE NISSAN AFTER 30 YEARS LOYAL CUSTOMER.
Everyone blames covid but why doesn't Nissan have the cooling fan assembly in stock. My car has been in the shop a month and have got nothing from Nissan except false promises. The dealer has not heard. I have been told it had an eta of a week ago, but No Part. I'm paying for a car that sits in the shop. I will never purchase another Nissan again.
Dealer did all they could but Nissan Consumer Affairs was the worst I have encountered. 2020 Rogue totaled after accident because we could not get final engine harness part. Made mistake of buying a 2021 Rogue which left wife without power in traffic when CVT module failed due to water intrusion. Nissan should do a safety recall to avoid possible catastrophic failures such as ours in the future. Loaner Rogue failed us during rain storm. I was ignored when voicing my concerns to Nissan Consumer Affairs. We are very disappointed with our purchases but Nissan refused to buy back. Buyer beware.
So I bought my new Rogue Sport there in 2018, and it was my 3rd Rogue and 6th Nissan product overall. I had 3 Maximas, beginning in 1988, 1991, and 2001. But this car I purchased the extended warranty, Platinum version. So you spend about 5k for one of these and after financing, you end up paying $8k. ICYMI, the CVT is a **. Lotsa lawsuits filed. Worse, my car had 80,000 miles on it and the warranty ended at 75K. So I called Nissan & their CS people said "Hey, we might be able to get you some help from our Consumer Affairs people." And I thought hmmm, I could be that lucky. Well, I started looking online about this and sure enough Nissan's Consumer Affairs department has indeed stepped in to help clients in my case out, paying up to 70% of it.
But not for me. A dude named Wesley called me and said "well, your car is old and not in good shape, and we can't help you". And I told this representative "that's funny, I paid $32K for that car brand new, and when you were selling it to me you said it was AWESOME!" Funny way to treat a guy who has been loyal to the brand. Even when my friends were buying Toyotas, I was still shilling for them. FTR, I’m 100% disabled after major surgery to my neck in 2018. I guess Nissan thinks I’m not going to be able to afford their junk and wouldn’t buy again anyway, and they’re right.
I bought a 2016 Nissan Rogue and literally Nissan has a shifting problem and when you take it the dealership they act they do not know what you're talking about. Then the traction light keeps coming on while driving and once it comes it literally makes the car barely go speed!!!! My friend also had the same problem on his 2017 Nissan Altima!!! It’s so frustrating because this been a issue with Nissan cars for years and no one seems to have fix the problem! Good cars in begin but not good for a long term car at all! You will have problems!
I loved my 2015 Nissan Rogue when I bought it but that didn't last. It has and has had several problems. In the summertime there is an awful musty smell in the car and water accumulates under the driver seat. Dealer couldn't find the cause. Driver side window stopped working, dealer said it was a rusted out motor in the door. $500 to replace the motor and that did not fix the problem. Took it to a local garage and it was a pinched wire. Driver side airbag light is on meaning that in an accident the airbag will not deploy, at this point I am sick of paying for repairs. Side control panel on my drivers seat has completely snapped off and is sitting on the floor. Large piece of metal fell off my car from underneath, I don't even know what it goes to. This car is not rusted at all, metal just seems week and thin. I will NEVER buy a Nissan product again.
The android auto head unit has choppy audio when playing music from my android phone when connected through USB. They know of the problem and want me to wait an undetermined amount of time for a software update. This problem started from the date I purchased the vehicle which was four months ago. They don't want to replace the unit with another not do they want to pay to have a third party head unit installed to fix the problem. They are willing to take the vehicle back but only as a used vehicle which isn't financially feasible for me. So if I want to fix this problem. I have to buy a third party stereo and pay to have it installed. At this point I don't think they are informing their current customers about this issue prior to purchase..
2012 Nissan Rogue is a very poorly made vehicle. Purchased new from dealer. The paint can be rubbed off with a towel in attempt to remove bird poop. The paint faded and peeled within first 4 years. Car had to be serviced several times. The airbag light flashes and the passenger airbag will not deploy in a crash with an adult in the passenger seat. This is a huge safety issue that Nissan will not repair. Nissan USA customer service is worthless. Do not buy a Nissan product. It will kill your loved one in the passenger seat if you crash.
After much research, we purchased a new 2019 Nissan Rogue SV. We were very happy with our purchase until about 7,500 miles, still within a year of purchase, when we began to hear a noise upon acceleration. We took it back to the dealership and 3 months later it is still there. The service technicians and Nissan engineers have torn it completely apart. Now they have declared it a lemon and we are working with Nissan for a buyback of our vehicle! This was the first Nissan for us and will definitely be our last. Do not buy a 2019 Nissan Rogue!!
I have a red 2013 Nissan Rogue with 78,000 miles and the clear coat paint is peeling on it...contacted Nissan Cust Service and was told although it was obviously defective. Nothing they will do for me even if they lose me as a future customer.
I have a 2015 Nissan Rogue SL, with all the safety features you could ask for in this line of crossovers. The car has a panoramic roof and is an AWD vehicle. I originally bought this car in July 2017 with 32,100 miles and decided to trust the brand (to which I was new). At the time of purchase at Nissan of Manchester Connecticut I opted to buy all the recommended warranties they provided (Gold extended warranty) and finance through Nissan itself. Mid 2019 I started noticing a musty smell after it rained and a few times we noticed the headliner was wet. As we kept using the car we noticed the car was accumulating water under the driver and passenger seats and there was water dripping down the front columns.
We took the car to the dealership (now living in Houston Texas) and we had to pay over $350 to have the sunroof drainage unclogged. In November the car locks started acting up (locking and unlocking themselves while the right blinker light was activated, while the rear hatch was activated or the hazard lights came on). Again, I took it to the dealership and they charged me $340 to remove the aftermarket hitch I had installed to move my family across the country. Now at the beginning of 2020 the car's locks started acting up again every time it rained (there is a clue there). I took the car again to the same dealership and under my awesome extended warranty they recalibrated the BCM (body control module), a second time it was replaced and multiple other times the new one was recalibrated. On my last visit to the dealership I was charged $540 for diagnosing water damage to the car.
I have been at the dealership at least 5 times for the same problem (they credit the problem to water damage and told me my only option was to make a claim through my insurance), I have contacted Nissan consumer affairs (I was told the dealership declared it was the owner's responsibility) and no help from the brand themselves. Long story short, I have paid enough money to service the car, fix the problem and expects good service to a loyal customer who bought the car from a Nissan dealership, bought all the extended warranties, services the car at the local dealership and is willing to keep the car if they treat my families car right.
I would advice against the model with the panoramic sunroof because historically these cars have a problem with the drainage system and water will ultimately run into the interior and damage the electrical system. Of course it will be the owner's fault for not paying $350 worth of preventive unclogging every 6 months as recommended by the service manager at Central Nissan of Houston, Tx.
I bought 2014 Rogue SL in 2016 November- Vehicle had no issues for one year, after that roof started leaking every time when it rained or whenever I did car wash. I took to fix the issue, many times dealer tried to fix it and it worked for couple of months. Issue was not fixed permanently. Now, leak is so worst that roof does not hold single drop of rain. Dealer said they cannot fix it and it takes at least $2200 just for the parts and suggested me to call consumer affairs in Nissan. Vehicle has less than 50K miles and Nissan does not want to fix the car issue because as per them it does not cover the warranty of the car. Upon doing in-depth research, I found sites with more than 200 customers facing the same issue with Rogue no matter what the manufacturing year is.
Being an essential worker working for the Port Authority of New York and New Jersey I have been required to come to work each day. This past week my department finally adjusted our schedule to work two weeks on and two weeks off. I own a 2015 Nissan Rogue. The Nissan’s Drivers side Hub Bearing completely broke on April 6th where my vehicle was no longer drivable. My five year 60,000 mile warranty ended February 14th. As of April 6th I had 68,004 miles on the vehicle when brought in to DCH Freehold Nissan. Service Manager Sam.
The vehicle has been making noise since the pandemic started (during the time the vehicle was under warranty and under the mileage). I unfortunately, couldn’t and didn’t want to out of concern for my family, bring my vehicle to the dealership due to needing my vehicle to get back and forth to work as an essential worker. I also brushed it off thinking the light grinding noise was coming from the rust build up on the rotors due to new brakes being installed recently. I have my receipts for brake service. I explained my situation to Sam the service Manager at DCH Freehold Nissan and they instructed me to contact Nissan Corporate which I did. I spoke with Lauren, Regional Specialist, they would not give me her last name due to privacy reasons. Lauren denied my claim. Phone #**. With all major corporations making exceptions (banks, landlords, townships) I was sure Nissan Corporation would do the same for me.
I would also like to state that according to the National Highway administration there is a recall on years 2014-2015 Nissan Rogues for this exact issue. It states 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014, during the assembly process, the front wheel hub assembly fasteners may not have been properly torqued. I am being told that my vehicle VIN does not apply. I’ve owned numerous vehicles in my life and had never had an issue with a hub bearing even past ten years and 100,000 miles. This vehicle should be part of the recall process and covered at only five years old with 68,000 miles.
At this time also the passenger's side is also compromised as stated by DCH Freehold Nissan. If this is not part of the recall, it definitely should be. Truth be told Nissan Motor Corp should cover the repairs for both reasons that I stated. If you or somebody else could help me out in any way, please do so. I had no choice but pay $773.38 for the one side, not having enough money to repair the other. Thank you.
The transmission has been slipping from the beginning. My 2019 Rogue revs high, but lacks acceleration. Very unsafe in city traffic. Nissan knows about the problem but is waiting for the transmission to die rather than repair my car. In the meantime, I'm stuck driving an unreliable car since I have to factor "being stranded" into my trips. I'm currently under warranty, but others with Rogues who have had the same problem had their transmissions die at around 40K. My car is a lease so they are gambling that the transmission will die when the car is no longer under warranty. I'm driving a car that is unsafe for me and/or anyone else near me on the road.
I was excited to make another Nissan purchase, I've been a faithful Nissan customer for 10+ years and only purchased from my local dealer. Their customer service is exemplary and is not represented in this review, this review is solely for the 2020 Rouge. I purchased a 2020 Rouge in December 2019 as a gift to myself and to insure my safety for my work commute. Shortly after having my new car the ABS light started flashing, I took it in (the light was off by then) and was assured that it was just a warning light and everything was okay. Then it happened again and I was able to take video.
I had the car serviced again but because the light was no longer on the service department could not run a diagnostic. The sensor light was explained to me and I was again assured that unless the light came on consistently and a warning light about the ABS came on with it not to worry. Guess what happened while driving at night, in high traffic during a heavy rain storm....yep, the light came on consistently (not flashing) and the car beeped with a warning in the middle of the dash about my ABS, I was able to get a video of the consistent light. I cried and gripped the steering wheel as hard as I could the entire way home.
It feels like my brand new car that was supposed to an exciting purchase has been an absolute nightmare (I bought this car on Friday the 13th...I'm not usually superstition but this car might be cursed) and may actually kill me. My dealership is amazing and helping as much as they can....but Nissan needs to make this right. I do not and will trust this car, and at this point am reconsidering purchasing another Nissan.
The red brake warning light comes on intermittently while driving. It will stay on for a few minutes, shuts off, for a few minutes, etc. My car is a 2019 Nissan Rogue with only 15k miles. The brakes are fine. Anyone else experienced this problem?
Rick
I took my 2015 Nissan Rogue into Briggs Nissan of Lawrence, Ks to have my heater fixed. They kept returning the vehicle to me saying the heater is fixed and I kept coming back 3 times to say it is not. I finally gave up and paid them $1400 in repairs, then took it to A Plus Auto in Lawrence and had it fixed. The service is really horrible at Nissan Briggs. On top of that, my heater should have worked from the beginning, since it was a new vehicle that I bought brand new with 90 miles on it. I will never buy another Nissan of any type at this point, nor recommend to anyone. Facts are based on a Better Business review that I wrote.
Purchased new and have enjoyed driving this SUV. Back seats fold down for extra room and is very efficient in regards to gas. This vehicle is a 2014 model so more current models are upgraded with new features.
We had air conditioning problems with are first Rogue. The company headquarters replaced our car and we have had no problems since. Nissan stands behind their product. Like no other. It has been a great vehicle for us. Look forward to the purchase of the same, when needed. Holds great to the road, nice riding, comfortable seating. And Great gas mileage. Love this vehicle.
This car is very easy to drive. It has many high technology features. The Rogue gets good gas mileage. Also has many safety features that I insist on having such as smart cruise control, assisted steering etc.
The safety of the 2019 Rogue is questionable. My car's AEB system has engaged several times for no apparent reason. The dealership is not being helpful and is telling me to go elsewhere. I am nervous to drive the car.
Bought Rogue new in 2017. Sunroof failed after 26 months. Also leather seats coming apart. Sunroof was replaced under warranty but service department said it is normal for seats to come apart after a couple years. This was the passenger seat used only 2 days a week just after 36000 miles started having random problems. Displays not working, passenger door doesn't close properly, doors not unlocking. I've decided to go back to Honda. Nissan makes a beautiful car inside and out but the quality of the overall mechanics of the car is just lacking in my opinion.
2019 Nissan Rogue SV Premium has all the newest safety features including blind spot warning, lane departure warning, advanced cruise control with steering assist. Navigation even displays nearby gas prices in ascending order. Plenty of power & good on gas. I'm averaging over 25 mpg.
Not happy with gas mileage. The Sentra was better. Only got the SUV so my elderly mother could get in and out of the vehicle easier. Disappointed that cargo area doesn't compare to trunk space in Sentra model. Wish there was better tinting to Windows in an effort to minimalize heat buildup. I do appreciate the zero gravity seating in front as well as the safety measures. There seems to be slow leakage of air in tires.
Looked up the recalls on my car. They are extensive. I think it is crazy. If you do not keep up with these things you could die in the car when they fail. Wish we could go back to labels that are made in USA. Everyone should know China is trying to kill our animal with bad dog food. Homeowners with faulty moldy wall products, forgot the other one but I am sure the list is extensive. They are going to be the next #1 world power as we can't seem to get it together and have lost our exc. work ethic and morals. Beware and prepare. We will lose the world currency as we are in Debt up to the top of our heads and can't stop attacking nations and turning the world into a dead zone for millions of people.
Great car. Always starts, reliable. Feel safe. Tons of safety features. Great gas mileage. Never let us down! We just love this Nissan Rogue, 2017. Salesperson very helpful. Interior of car is super deluxe. Great stereo, CD player...
Nissan Rogue Company Information
- Company Name:
- Nissan Rogue
- Website:
- www.nissanusa.com
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