Montway Auto Transport Reviews

While Montway did essentially what they contracted to do, their communication was terrible (let me know last minute about delivery time and didn't even respond to one of my inquiries during the shipment process) and the subcontractor delivered my vehicle 1/2 mile away from my home. (The subcontractor said that the streets near my house were too tight to get their trailer through but there have been plenty of moving companies and other auto trailers that have traveled the street right in front of my home. They were just in a hurry and wanted me to make it easier for them.) I paid the higher price that Montway charges vs. smaller carriers because I read decent reviews and expected a high level of professionalism and care. That didn't happen. I would use someone else next time.

Montway Auto Transport and their shipper did an excellent job transporting our BMW Z4 from North Carolina to California. Excellent coordination and communication. The car arrived in perfect condition in less than a week.

This was my first time doing business with Montway Auto Transport. I have to say that I Love the way they took care of my vehicle from pick-up to drop off. They make sure to take picture of my truck before loading it up on their truck. They made sure that they took picture of my item inside and out. Overall great service.

I have being using this company for the past 10 years. The company is always efficient, accommodating, reliable. The pricing is great for the quality of service that you receive as a customer. I will always use Montway and refer anyone I know to use this company.

I bought a car for my wife in Seattle, but I wanted it here in Florida. I needed transport and I used X's AI, and they suggested about three companies. Montway was one of them. I liked the price and the fact that it was a fully covered ride back, which was what I wanted. The driver was a super nice guy from right down the road. The car's condition once it had arrived was good. The quote and the final pricing were all accurate, yeah. It's making me think about doing the transport twice a year and selling the car that we have up in Seattle. Montway is a solid company.

I’ve used my way to transport for vehicles in the past and it’s always been excellent service, this time the driver was excellent, but the dispatcher was very disrespectful to me, I had told the representative the day before that I had a surgical procedure so on the day off to come anytime after 4 PM. On the day of he called and asked, could we drop the car off way out south. I replied no because my husband was taking me for a procedure.

My experience with Montway was generally good. Brian did a great job in booking the transport, and Igor did a great job delivering the vehicle. Pick-up was done in a timely manner after the transport was booked, and transit time from the West Coast to the Chicago area was very reasonable. This was for a collector car and it arrived without a scratch. The only downside was the "Tracker" link, which was not updated from the time the cars was picked up until it was delivered.

Contacted Montway via the internet and scheduled pick-up for my car to be transported to a dealership. The timeline was quick enough, and the price about equal to what it probably would have cost me to rent a proper trailer and tow it up there myself. Driver was courteous, arrived on-time, and took good care of my car to the dealership. Even the dealership was amazed at the low price and asked me for Montway's info, no doubt to help out another customer or perhaps use Montway for his dealership needs.

My 2nd time using Montway and I'd do it again! I was recognized by my name in their records and got a great repeat customer discount. It's a marketing jungle out there, so save yourself some time and worry by using Montway!

Waited two weeks from initial order and heard nothing. Called and asked when the pickup was scheduled and got a line of excuses. Received a call a few hours later scheduling pick up that day. The pickup and delivery went well, as expected but I feel if I hadn’t called and threatened to find another vendor nothing would have happened and I’d still be waiting to get my classic moved.

A great company to use and they are very thorough and communicative. I definitely recommend them for your business as they transported 2 vehicles to Hawaii for us from South Dakota. They picked up our vehicles at our home when they said and sent tracking information. We did not worry and our vehicles.

My wife and I were very happy with our GMC 2012 Terrain being transported from Bensalem Pennsylvania to Lehigh Acres Florida. The driver was very pleasant and accommodated all of our requests. The driver met us on the day agreed upon and we had our vehicle when we got to our new house.

From assistant on the telephone to the reminder emails and the person to person contact the experience was terrific! The gentleman that picked up the car as as the delivery guy were top notch. Thank you!

Very please from start to finish. The communication with company and driver was great! I knew exactly when he was coming, and he responded when I had a question. Vehicle was delivered with experience and expedience from California to Illinois even during a winter snow storm. I would use Montway again without hesitation!

I was quite hesitant about transporting my car from Scottsdale, AZ to North Conway, NH, but it had to be done. Communication levels with Montway were always good. Joanna put my mind at ease and worked well with me. I would highly recommend Montway to anyone transporting their vehicle(s).

The whole process was easy, I received timely updates as we got near the pickup date, the driver arrived on time. The only issue was to deliver to the contracted address because of the low branches on the trees on the side street. I met the driver at the nearest main street, Not a big deal. Overall happy with everything, I'd ship again.

Delivered with a broken windshield and absolutely no support in having their assigned company AIF TRUCKING INC in LI who executed the transfer, take responsibility and restore. Very disappointed with the company that I called Montway with a trusted service tells me they can’t do anything about their partner whom they assign. Like the airlines that can get away with whatever they want and we pay.

Montway was very professional and efficient. My driver, Emilio, kept in touch with me the whole way and delivered on time. Great experience. I was able to set up pick up and delivery on the dates I requested. I would use them again!

This was my sixth time arranging transport between NY/CT & FL with Montway and by far the least satisfying, Pickup was supposed to be on a Saturday. I waited all day, until 11 pm. Driver never answered the number supplied by Montway, and his company's office was apparently shut for the weekend. Montway ultimately said driver and had truck problems and pickup would be Sunday, WHY DIDN'T DRIVER CALL ME (and the other people whose cars he was supposed to pick up Sat)? Car finally picked up 6pm Sunday. I wasted an entire weekend waiting for this pick up. In future will be dealing with transport companies directly.

I was very happy with the service. In spite of a last-minute substitution, everything was done smoothly and efficiently. I have already used them as a referral to someone else who needed shipping and they were very happy. I will definitely use them again myself.

I'm seriously impressed! Shipping my car coast-to-coast took less than a week. Both pickup and delivery were right on time, and the driver was great about communicating the schedule. Highly recommended for fast, professional vehicle transport!

The person who transported the truck was efficient and timely. The first company assigned was not able to fulfill their commitment to pickup the vehicle. After a day or two the second driver was assigned and did what he promised.

I used Montway to ship my car from New York to California. I wouldn't say it went amazing but also wasn't terrible. My car arrived with a few dings and dents as expected so that was not a huge concern. Communication was just ok, had to ask a few times about timing. The only thing I was a little irritated about was when my car arrived, they parked up the street so I did not see them have to jump my car to get it off the truck because it had broken down. So when they parked it in front of my house I was unaware of that until I tried moving it and had to call AAA for help. It would say it was a 5/10 experience overall.

Shopping with Montway has been straightforward and easy so far. The quote process was fast, the website is user-friendly, and pricing is transparent. I appreciate the clear communication and options available, which makes me feel confident moving forward with booking.

The Montway are a prompt and responsive organization but are more expensive than others. They helped me ship a Toyota Corolla from California successfully, but I was given a quote of $1,539 to ship a ford explorer from Florida to Massachusetts 3 weeks ago, but I end up shipping the vehicle for $1,255.

My car was picked up on time and delivered in 5 days. This is what I was promised, and Montway made it happen. The drivers were helpful and easy to work with. The five days during which Montway had my car were difficult for me. My car sent two "collision" signals to my phone during this time. There was very little information about what was going on. At least once, I called the phone number that had been texted to me, and they said something like "Oh, we handed your car off. We don't have it, and we don't know where it is." The contrast between the actual service excellence and the information vacuum left me wondering the whole time.

Signed-up for home pickup & delivery. Driver missed estimated date for pickup without any communication. Finally called and wanted me to drive 45 minutes to meet him for drop off. After I said "no", we met about 5 minutes away in a turn lane on a 4 lane busy street, so much for home pickup. Delivery, pretty much the same, arrived 2 days later than I expected, no communication from the driver and met in another turn lane about 5 minutes from the house it was suppose to be delivered to, although the turn lane was in a very quiet area. Car got to destination safely and without damage, but beyond that, not a great experience.

Poor claims handling. You are on your own 100% in the event of a claim. Montway is only a Broker (middleman) so they have no responsibility to you if you have a damage claim, they make you chase the actual carrier to file a claim and they all have at least a $10,000. deductible which means if your damage claim is less than $10,000. you will not get paid by the carriers insurance carriers insurance co.

Had reservations with shipping two cars across country. Montway picked up when promised and the same driver delivered on the other end as promised as well. Cars were all in great shape, couldn't be happier and would use Montway again without reservation.

Very trustworthy. Our 2026 Genesis GV70 was transported from Chicago to Florida and back safely and smoothly. We've used them four times and are very pleased. The driver stays in touch and keeps us apprised of where he is.

Great service - car arrived quickly and just as it was when it left the other side of the country! I would definitely use them again. It was so easy to arrange the details and both drivers (I shipped two cars separately) were great.

I have used Montway Transport to ship vehicles 4 times in the last several years. Each time they delivered within the promised time frame and at the quoted price. The most recent shipment was in February, and the vehicle was delivered over 1200 miles on time and in excellent condition. I will use them again next time!

Great job and very professional. Highly recommend. Our driver walked around both cars and inspected them heavily to make sure everything was found before loading the cars on the trailer. They arrived in the same condition as they were picked up. Excellent service and fair price.

Pickup was scheduled between 16-20 April. Was assigned driver and pickup scheduled 18 Apr. never showed, then driver said he would pick up Apr 20. No show, no commo from driver, dispatch or Montway. So I had to leave Apr 21. Flew back and picked up car and drove it myself.

I had a great experience with Montway. I shipped a car to WA state and I found out the trade I was involved in was not happening due to the other car had Odometer "issues". I was able to call Montway immediately and they returned the car to me from WA with no problem. Thank you.

I looked up Montway on the internet, which is how I knew about them. They were good but the price was higher than the last time I used them. But that was years ago, so I expected it. The price was better than competitive. The driver picked up the vehicle on time and delivered it early. The only thing was that the car was going to a residential house and he made us drive 15 minutes away because he was meeting somebody else. He dropped both cars off at once instead of driving through the neighborhood and dropping them off at the house. But that's not a big deal. With a big truck like that, it's hard to get in and out. The streets of St. Louis can sometimes be tight.

I was transporting my Subaru instead of driving from South Carolina to New Jersey, which is about a 12-hour drive. I looked at three companies and Montway seemed to be the best in getting back to me, and also based from the reviews that I had seen. The reps were very professional and polite. The delivery was door-to-door and the vehicle arrived when they told me it would, and the drivers were very nice. The condition of the vehicle was exactly like it was when it was picked up. The price was reasonable and the final price was exactly what my quote was. I would have loved to ask for it to be less but the price was what it was. Montway was awesome and everything was perfect. I was very satisfied and I would recommend them.

Montway had the best pricing at the time I needed to transport my 1973 Pontiac Firebird. The communication with the driver was mostly through text but it was good. He was a gentleman when he came here. The condition of the vehicle was as expected when it arrived, though it was missing a part from the car. But I spoke to the company I bought it from and they believe that they may have misplaced it. The cost was the same from start to finish, although the prices have gone up since. I've just recently recommended Montway to my brother.

I looked into five transport companies and decided to use them because their reviews off the internet were good. I had five different quotes and they went from anywhere from $500. Montway's quote was around 1,100, but the research that I did said the cheaper ones were going to have a bunch of hidden costs. Plus, the reviews I found said that the quotes were right on and it was. I also didn't mind paying more if I was getting everything done.

I live in New Jersey and I bought a vehicle in Maryland from a dealer and had it transported up here through Montway. It was a very simple quoting process. I received a very reasonable quote, and they very responsive to my inquiries. Initially, I quoted a similar vehicle I found, and thought I was going to get that one. Then, I found a better opportunity down in the Maryland area, Baltimore. I told Montway that I had a different vehicle of mine and I just gave them the new location. Then within minutes, I had a quote back and it was even better than the initial quote. The cost was more than reasonable. I actually expected more, which was one reason why I jumped at it so quickly. It was a very good quote.

My grandpa used Montway multiple times and I used them recently as well. Setting up the service was efficient and easy. The move was fast, and the communication was good as well. I'd recommend them.

I have two homes, one in Illinois and one in Florida. I had a car up in Illinois and I wanted to bring it back here. It's a classic car, so I didn't want to drive it for 1,200 miles. Montway was recommended to me, so I used them. I had a unpleasurable experience with a former auto company, so I didn't use them. But this Montway was great. The driver was a nice gentleman. When he picked up car up, it was raining, so in order for me to hand over my keys to him, I had to walk through a deluge of water. He was nice enough to drive through the water to come to me and he went out of his way so I didn't have to get my shoes all wet. So he was great. He dropped the vehicle off, I gave him 50 bucks tip, and he was appreciative. He said a lot of people don't do that, but he thanked me for doing that.

When I was looking for a transport company, my friend sent me Montway's website. He told me it's a good company and to try it. I gave it a try, and the first time, it went good. When I needed another transportation, I didn't look for anywhere else. I just went to Montway. The three times I used them to transport cars from California to Florida, from Florida to California, and another from California to Florida went pretty good. The first time I used them, the truck was broken on the way so instead of it taking five to seven days, it took 10 days or more. But the second and third time, there were no issues. Whatever dates they told me approximately that the car was gonna be arriving, the car arrived that day.

First time using an auto transport company and there is A LOT to learn. Transporting from NM to SC. These people are a broker, not the transporter and there are thousands of them. They search for someone to transport your vehicle. Took a few days to find a transporter. The transporter was not on time to pick up the vehicle, and it ended up being very late in the evening when it as picked up, after 11pm, never receive a bill of lading, but was told several times that I would. I should have received my vehicle within 3 days, took a week and I called multiple time and emailed multiple times to Montway and to the transport company.

A friend of mine's daughter used used Montway's service when she moved from college from New York to California. I also used them recently and they were very professional. We had a seamless transition. They called and they had a very good communication style. The only barrier was the driver did not speak very good English. However, he was still understandable and very prompt. The service went very well.

I was moving a car from Florida to Minnesota, and I looked online at which companies had the best reviews. There were four and I went with Montway. Setting up went smoothly and everything went as planned during the transport. We set this up about two weeks ahead of time. Montway could have done it sooner, but I didn't want the car taken out of there too soon. For the drop-off, the driver found a large street that was about half a mile from here, so I was able to walk there and get the car. I just met him for a second, and he seemed nice. Montway is a trustworthy company, but other places cost almost half as much.

I needed to move two vehicles to our second home and I didn't want to put the mileage on them. I got Montway's name from Consumer Reports and I hired them to transport my vehicles. They did a fantastic job. It was very easy to set up the transport. I told them when I'd like to have the vehicles moved and they called me back as soon as they had a transport ready. The vehicles were moved within the time frame I needed, which was within a week. They said I could have up to 100 pounds per car and I had some stuff in the trunk of one of my cars just because they were already there. But I really didn't utilize that option since I didn't need to.

I spoke to a few transport companies, and the person that I spoke to at Montway was very responsive. He was not a hard selling kind of guy. He gave me the facts and I appreciated all of that. They had a great price as well. The transport was supposed to be three days but two days before the pick-up, I got an email of Paul, the original driver, saying that he was having mechanical issues with his truck. We had to reschedule it to the following week. The second driver was amazing. He was very friendly and professional. He answered all my questions and we had great conversation. I could not be more pleased in the way he handled everything. He did an excellent job. When I texted him, he immediately responded, which was not the case with the original driver. We sent the vehicle to my daughter and she was very pleased with the vehicle's condition when it arrived. It was excellent.

I found Montway through Google and I liked their reputation, reviews and availability. Their pricing wasn’t the best but it was competitive and Montway was the most trustworthy partner for us. I like to do a lot of things online and I didn't have to talk to anybody. Montway was automated and I was able to get everything quoted and set up. The only time there were live phone calls was when they were necessary from the driver, either for pickup or drop-off. So, the whole process was just easy. We are a repeat client and I'm getting ready to ship with them again in a month.

Montway Auto Transport was quick. They got back to us with a quote. Everything was smooth and easy. The car was delivered to my home a week later. It was around the time they said it would be delivered. The car was in the same condition it was when I had seen it the prior week. It was the first time I've ever needed to use a car transport, and I was really surprised how simple the process was. It wasn't that big of a deal, when I thought it would be a huge thing, trying to get a car across the country.

I bought a vehicle from a dealership out of state and they recommended Montway. I needed it shipped from Mountain Home, Tennessee to Eudora, Kansas. Setting up the transport was easy and I was very happy with it. It was scheduled to take about three days but it took two. The driver was excellent and the text communications were very good.

I called Montway, and they looked the best. They had the best reviews. I've moved two vehicles down there. They picked it up on time, on the day when they said they would do it. They delivered it right on time, just like clockwork. It was unbelievable. They're professional. Good guys. Also, it was very affordable.

I've used Montway three times in the last month and a half. I had no problem out of all of them. I set things up with a representative. Customer service has been wonderful. I did it with the same guy. I have his personal phone number, so I just call him. He set everything up. I've moved the same vehicle. What happened was I bought the vehicle. Then, when I got it, it wasn't what they said it was. So then, they paid for it to get shipped back and then they shipped it back to me again. I asked Montway for an enclosed trailer, and that was what I got. It was a 2019 Rolls-Royce. So, they already knew I needed an enclosed trailer. The pickup and delivery just took one day, but I wasn't in a hurry for it. They stayed in touch with me. The price was wonderful. For an enclosed trailer that would hold a vehicle for 1,350 coming 13 hours away, I can't be mad about it.

I had to move the vehicle today, which was a deciding factor for me. I knew about Montway from the internet and I had a good experience with them. The rep who set up the transport was awesome and the driver was great.

Montway was recommended to me when I needed a Toyota transported 2400 miles. They filled the order and did what I needed. The car was in the same condition when it arrived as when it left. I had another company a few years ago that delivered it in California and had me pick up the car in the middle of a lot of fast traffic. It was a six-lane street and they just pulled over on the side and I didn't like that. Montway had someone come right off the street that I'm on and unload the car right at my address. So, that was nice. The prices were very good. You get a $100 discount from AARP, so that helps. The cost is more coming back than it was going out, but I understand that prices can fluctuate a little bit. My experience with Montway was very good, too. I love them and I'm very happy with them.

We needed to transport my son's car. This is our second time using Montway. The first time was to transport the car from where we are to my son in Seattle. And the second time we used it was transporting from Seattle back to Dallas. They did a great job. They made everything run smoothly. But then, there was a little bit of a glitch, but they fixed it. When it was leaving Seattle, it was very important that they left on a specific date because it was right before my son was leaving and it had to be on that date. There was a choice of whether or not we paid extra to have it set for that specific day, or whether we just risked it and saw whether or not the first date that they said they would ship it out would ship. We wanted to ship on Friday. For us, that should be the day. For them, it was more like, "That's the first day that we could ship it out." It could ship out that day or within three days of that.

If others are planning on doing an enclosed transportation with Montway, go ahead and do it. But if they’re doing an open transport, at least regarding the company that did my open transport, they should absolutely not, because it's not very welcoming. 

Montway's competitive pricing and flexibility with pickup time helped me decide to go with them. I had my 2024 Prius transported from Dallas to Atlanta, which was 810 miles. The customer service rep was very good, competent, professional and efficient. The driver was great and it was exceptional dealing with him. The vehicle’s condition was perfect when it arrived. It was just as it was picked up. The cost was good and I would pay the same for the same service again.

I heard about Montway on the internet and I decided on them partly for the price, plus they responded promptly. They picked up my vehicles and delivered them to me, and I was happy.

I was moving and Montway had been recommended to me several years earlier. Everything was easy with my transport organizer. I was a little wishy-washy with dates, but everyone was clear and communicative for my car. The transport only took five days. It was perfect. My husband's took two weeks. So, that was a different story. He was guaranteed pickup, but they didn't tell us that they didn't have a local carrier. So, they had to wait. The communication was not good. I was not happy with that. As far as the driver that I had, he was nice and communicative. They were able to pick my car up where we requested it. At the drop-off, we ended up moving it to a different location, but it was more convenient for me and more convenient for the truck.

I used Montway twice. The first time, I was moving from Pittsburgh, Pennsylvania to LA and the car I was transporting was old and I didn't think it would make it. Then, the second one I did was from Pittsburgh to Bradenton, Florida. I was transporting my son's car to him. I got Montway’s name from a friend who used their services to transport a car from Pittsburgh to Oregon and he spoke very highly of them. I highly recommend Montway.

Driver was very polite and efficient. Arrived on time, took lots of pictures of car, answered my questions and carefully loaded car onto his truck. Delivered in four days in perfect condition. Very pleased.

Worst experience I could have imagined. I rarely take the time to write negative reviews. I have better things to focus on. But this situation warrants it. I chose Montway specifically because I was promised delivery two days faster than a competitor. I paid an additional $300 for that, another roughly $100 for expedited handling, and an extra $70 for supplemental insurance. In total, I paid a premium for speed, reliability, and protection. I received none of the above. The vehicle arrived late, outside even the guaranteed delivery window I paid extra to secure, and with damage. The contracted carrier, MTB, was completely unresponsive. The driver ignored all calls and texts for five days. Montway themselves could not reach him. The first update came at 6 PM on the final possible delivery day, when I was told the truck had broken down and delivery would not happen.

I called Montway to get a quote. They said they were gonna get back with me and gave me a quote. I was shopping around and then when I looked back again, I got a notification saying Montway swiped my card and booked me for things. I got the call saying, "Well, we'll try to get guys to come by and pick up your car, let's say Tuesday." I asked the rep, "Pick up a car to go where?" Then he said, "Oh, you called to get a quote for a car to be picked up in New Mexico." I told him that I haven't even finished negotiating the price for the seller. So, how are they sending a car to someone that I had not even finished negotiating the sale price for the car?

I bought a car in California and it needed to go to Florida. I got a quote from Montway and everything was accurate. They did what they said they were gonna do, and the pickup and delivery went as expected. I met with them at a parking lot.

I looked at five different companies and Montway had the best reviews and customer service when I called. The reps were very clear and explained everything to me thoroughly. They seemed very knowledgeable. I felt very confident with them for my timeline and the price was guaranteed. The quote went up from the first time I had called them. I called them early out, like late winter, before I was going to move. But I do understand gas prices and things had gone up since that time. So that didn't surprise me at all.

Setting up everything was fairly easy. I wasn't being swindled like some of the companies that offer these really low prices, only to find out at the end that they hold your car hostage. Montway kept talking about the cost is the cost, the pricing is upfront, and the reviews convinced me that I was going to get what I was paying for rather than always wondering and worrying. The quote did not change. It was a little higher than I expected that I got from others.

We shipped two vehicles from California to New York. It was a long one. The driver did it so fast. He picked up on a Monday and they were there by Thursday. It was amazing. The rep who set up the transport was great. It was a little hard at first because we did not realize that we would have to find a place for the cars that would be big enough. We didn't realize we'd have to meet somewhere public. So that was a little complicated, being that we were dropping off our only two vehicles. But once we decided on a place that was close, it was fine. The price was pretty good. They gave me a lot of discounts. So I was really pleased with that.

We bought a classic car in another state. We used Montway to ship it. The quote that they gave us seemed fair compared to other quotes I was getting and it didn't change. The car was shipped in an enclosed transport. The pick up and delivery were done in a timely manner. I recommend them.

Everything was great until the actual delivery time. The company that Montway contracted called me the day before delivery to say that I would be the last delivery of the next day at approximately 6pm. Next day I get at call at 10am from the driver asking how long it would take for me to meet him. I was still working until 11am and told him it would be 90 mins. When I showed up I was going to leave my car at the company I met him at and take the new one. Problem was when I asked if I could leave my car and p/u later they said absolutely not. They didn’t know why this company continued to meet people there as they didn’t have permission to do so. So I had to drive a mile away to the closest public parking and walk back on a road with no sidewalks and snowbanks.😳 Montway themselves were great, but I had to take a star off for the company they used.

I have a new car that needed to be delivered from California to Texas. I used Montway. The quote was fair. The pickup and delivery went well. It was good value.

I had to have a 2020 Honda sedan shipped and choosing a company was a tough decision. I've shipped a couple of cars, and it's not a pleasant experience dealing with auto transporters. I went with Montway based on word of mouth and people references that I happen to know, probably about the only reference I trust. Montway's customer service was excellent and their price was average. It wasn't too high or too low, and it stayed the same. No questions asked.

Montway. I recently attempted to ship 3 vehicles with Montway as a return customer. Unfortunately, they were absolutely terrible to deal with on this go-around. They first assigned a carrier that was inexperienced and had equipment that was in poor condition, so he couldn’t load our vehicles. The second carrier was not informed by Montway that our vehicles had modifications, so they couldn’t ship our vehicles. I sent pictures and throughly explain the modifications to Montway. They now refuse to return my full deposit even after promising that they would. They have cost me over $2k in travel costs and other expenses just trying to ship my cars. Be careful with them.

Montway was easy to contact and provided the most straightforward and honest quotes and time frames amongst other shipping providers. I will recommend just going to Montway from the start rather than uShip. The prices are already competitive, so there's no worries there. The issue was that I paid U-Ship and got zero benefit from them. They took payment, then never updated the shipment progress. This caused me to not be able to issue a payment code to the driver. Thankfully he was very understanding and we were able to work it out (no thanks to U-ship). It was 2 a.m. on a Saturday by the time he made it to my side of the country. Montway was able to be contacted, and aided me to the best of their abilities...But U-Ship? Nobody works there at night, which is unheard of for a nationwide logistics provider. Just pay Montway directly and save yourself from this headache. They will offer constant updates and reasonable accommodations.

The virtual assistant texting service was convenient and up to date. I could ask questions or make changes in real time; no waiting for answers. The communication process was greatly appreciated! I highly recommend and have recommended to my nursing peers.

Overall they picked up and delivered. Communications with them was lackluster at best. When I called the main Montway number to ask questions and see about pickup times, etc... the woman that answered the phone was rude and acted like I was a waste of her time. If it wasn't for the fact I needed the car to be picked up and delivered, because I need my niece's car delivered to her, I would have canceled and went with a different vendor. Evidently, these people think once they have your money, customer service and courtesy is optional. Absolutely rude phone people!

My experience with Montway has been amazing! I have had my car transported 4 times due to work relocation, and I appreciate how they take care of my car every time. They are very professional and trustworthy. Will continue to use them as long as my job keeps sending me away. LOL.

Firstly they were able to accommodate me basically at the last minute. This after another less reputable company took my deposit and left town. Montway basically saved the day! Communication with the driver was awesome and the ability to track the delivery of my car by the time it was needed was spot on as promised!! Will call on them again should the need arise.

I was very pleased with the whole process. The initial quote was all that was charged. The young lady that brought was very nice and handled the car the way I would have done it. The communication was flawless.

Excellent experience using Montway. My car was shipped from California to Florida and got there safely with no issues. My car was picked up two days after I called to schedule the service and my car was delivered across the country in one week. I would 100% use Montway again as both the price and the service were exceptional.

Excellent service by attentive, responsive, capable, polite, people who answered their phones and answered our questions. Our car arrived safely and on time. We were updated regularly about our car’s progress and arrival time.

So far everything is great. We had to put a hold on the car to be picked up for a warranty problem with the car. Montway put it on hold. No problems. Just received the car back from Lexus and called and took the car off hold and now waiting to get a delivery driver assigned. So the hiccup on my side. They handled it very professionally. This will be my second time using them to transport a car so hopefully everything will go smoothly as the first vehicle did.

The Montway reps were very helpful and communicative, however the sales pitch did not match the execution. Despite ordering a portal to portal transport, I had to drive my vehicle to another location (about 35 minutes away) to meet the company that was actually doing the transport so the truck could be weighed. I was also told that the truck would go on in one location, and wouldn't be driven off the trailer until it arrived at my destination. Didn't happen. Transport made it cross-country, but then the "middle man" held it for a week before they found the time to get it to me, with a single driver and a single trailer.

Communication could be better, didn't know where my vehicle was at after it was finally picked up and then it sat at trucking company for a week, and then on the way to me didn't really know where it was at. Deliver was kinda slow. Took two weeks, but my vehicle made it safe and without any damage and Montway price was about the lowest I found...

Other than slight scratches and a missing front decal, the company stood behind their promise/ timeline. I was reimbursed enough money to resolve both concerns. I would use the company’s services if I needed services as such in the future.

Pick-up and drop-off of my vehicle was quick and easy! My car arrived much faster than I anticipated which was a pleasant surprise. The driver was professional and went above and beyond by driving my car to my house and walking back to his truck that wasn't allowed on our residential street.

Montway was extremely helpful & efficient. The employees were all very helpful & professional. I ran into a bit of a hiccup and had to change my time for personal reasons a couple of times and they were always very accommodating and helpful.

All services performed and delivered, as promised. This is my first time using service like this, and I was a bit nervous about it. Your company made the process seamless and communication in real time. I very much appreciate the services and would recommend, highly.

My car was picked up at the agreed upon time and date. It arrived in the condition that it was prior to being shipped. I have referred this company to my friend who will need to transport his vehicle from Cali to south Dakota. Hopefully he will have the same experience with his vehicle arriving in the condition it was received.

We were flying to Ohio from Seattle with our dogs and needed to have our car arrive shortly after we did. Montway went out of their way to work with us to coordinate the pickup and delivery at our destination. We couldn't have had a better experience.

Scheduled pickup as a snow storm hit, had to delay my flight, discovered that for additional fee ($80 I think) could have had a guaranteed pickup, which I eventually chose. This option should have been disclosed earlier - but the actual move went OK.

Our car was picked up and delivered by the estimated dates, the price was competitive, and the driver was polite and professional. We will use Montway again if we need to ship another vehicle, and we recommend that others use them also.

They scammed me, but they used to be great. I paid extra for a specific day pick up and the driver called saying he couldn't make it. I called Montway and they refused to get involved saying it was up to the driver. My son had to stay another day. Then I called for a refund of the money I paid for a specific day and never received it.

The initial quote was way too high. It was $1,200 for open transport from Missouri to Texas. By the time I came back around to Montway, it was like $750. Initially, somebody told me, “Oh yeah. We might be able to get you another discount.”. But they let me use a discount for my father being in the military. So, it took off a few dollars. They worked with me.

I needed to ship a car to Denver, Colorado. Montway's quick response, good communication and competitive price made me use them. Their customer service representatives were very good. Communications were excellent. The quote was a little on the high side versus other companies, but it was not terribly out of line. Then the final cost of service was very accurate.

Montway was awesome and I couldn't have asked for anything better. I ordered a transporter before them, and they scammed me. They took a big bunch of money in my bank account and never showed up. We had to leave and that's why we called Montway. They showed up when I needed them. Thank God, because I was freaking out.

Montway is excellent and I can't say enough about them. They gave me a good price and they were very responsive. The vehicle delivery was also on schedule and everything was good. I was happy to deal with them, and I’d deal with them again.

The quote was good and my old pickup truck was delivered in perfect condition.

Montway, without my authorization, proceeded with assigning an order to transport a car that wasn't yet purchased. I tried all possible ways to stop the transaction but they were very unresponsive. Then they refused to refund. Please do yourself a favor and stay away from that outfit.

When I was talking to the dealership, I got a recommendation for Montway. I shipped a 2020 F-350 from New York to Illinois and everything was handled just fine. The driver called and I told him to give me a half hour notice before the drop off. Because of the length of the trailer, it couldn't fit into my house. So, he dropped off the vehicle at one of my other properties. Everything was excellent and I would recommend Montway.

Great communication. Received car in the timeline, that was planned out which was really great. Everything was intact. I would use the car transportation company again. Loved their service. Honestly would recommend.

Montway was the first company I called, and because they were so good, I used them three times for long-distance transport, from Michigan to California and back. The reps had me fill out the paperwork right off the bat once I signed up. They tell you right up front how much it’s going to cost, and you tell them when you need it picked up, and they work with you. Their reps are friendly and great communicators, which is very rare in today’s business world. If I call to get an ETA, they are very responsive, and the customer service was great. This time, I had to go away for a while, and it was a pleasure using Montway. The transport took four days, and when the vehicle arrived, it was fully intact. The drivers are great and deliver when they say they would. Montway is wonderful, and I recommend them to anyone looking for long-distance transport.

I had to ship a vehicle from Virginia to Connecticut. I used Montway in the past, so I called them again. The transport had taken 24 hours. It was quick, and it was an easy transaction. I was only available for the drop-off. It went very smoothly. It was during a snowstorm, and they came and they dropped it off. It an easy unload, and they were on their way. The driver was great. My vehicle's condition was exactly as expected. Also, the quote to the final price was 100% accurate. Overall, Montway is fast, reliable and easy to deal with.

After several companies giving me the runaround, I contacted Montway. They were informative, kept me up to date and picked up the car as scheduled. The pick up and delivery went smoothly. I would recommend Montway. Skip the cheap ones, they are unreliable.

I purchased a vehicle out of state. Montway came up high on a Google search. I usually do tons of research. But in this case, their high ranking suggested to me that they were reputable, and I wasn't too price-sensitive. So, I looked at their price posted, and I’d shipped many cars before, so I knew it was a decent price. I went with them, and it was good experience.

I was moving from Kodiak, Alaska to Branson, Missouri, and Montway was quick to respond to my calls, plus their prices were reasonable. I shipped a 2004 Ford Thunderbird and it went on a barge from Kodiak, and then Montway picked it up in Seattle. So, it took about six weeks. The driver delivered the car within one block of my house because semis are not allowed down to my house. So, he got as close as he could and phoned me. I went down there and got in my car. It was perfect. I was a little nervous when I saw him unloading my car from the second story of the big truck he brought. But he was just so nice, friendly and a super guy. He delivered my car with no hitches. You can trust Montway. The reps were very friendly and courteous, and the final cost was absolutely right on what they quoted me.

I had Montway ship my vehicle from Birmingham, Alabama. They did it in a timely manner. Their estimate was okay. My experience was good. They offered both open and closed transport, and I went with the open.

DO NOT USE THIS COMPANY!!! Quoted 4-6 days Transport and its taking 2 weeks for delivery. I paid for the guaranteed pickup expecting delivery to commence and the 4 day delivery clock to start, only to have them stop in another state for multiple days. Enclosed service for them to offload and load with another service. Multiple emails about my vehicle being dispatched and set for a delivery date for it to only last a day until a new email comes through with a new "extended date" also not guaranteed. A joke of a company. Called for customer care only to be transferred from department to department. I have had many cars delivered using a variety of companies and this by far has been the absolute worst of all. Just hope my car makes it in one piece at this point.

I've used Montway a number of times. I was selling a vehicle. The setup of transport was a very easy process. Their reps have been very professional and knowledgeable, too. Their quotes were fair as well. If they continue to do what they're doing, I'll continue to use them.

Excellent service, communication, on time beyond my belief, price was right and payment one third on pick up and balance on delivery, which made me more comfortable, I would recommend their service and performance highly.

We live in Phoenix and we needed to transport a car to our summer house in Boston. I looked at two other companies but we used Montway before and were satisfied with their service. They provided a competitive quote and it was 100% accurate with the final cost. The car was delivered on time and as expected. The driver accommodated our schedule when he picked up the car as well as when he dropped it off. It was very good dealing with him.

We relocated because of our job and we didn't want to drive the vehicle for 150 miles. We looked into three transport companies and decided on Montway Auto Transport because they were able to do it at the time that we needed them to. Their customer service was great. We were assisted by a guy named Alex and he was super helpful. The guys with the truck and the trailer were also really helpful and respectful of the vehicle. I had a friend of mine help during the pickup and at the time, they couldn't get their truck into where the car was, but they all worked it out and got the vehicle on. When they dropped it off, they were really great how they handled it. The quote they gave us was competitive and it was the same as what we paid in the end. The transport took just one day and it could not have been any better. If I ever need the car transported again, I would definitely use Montway.

There was some confusion getting a company to do the transport. I received a call that the car was getting picked up that day by a closed truck transport and needed my approval. I gave my approval, but the car was never picked up. It was another 3 days before it was finally picked up. Communication on this one was a little poor.

We went to Florida for a few months, and we needed to transport our car. We shipped our Kia Soul through Montway. We heard good things about them from different people. So, we tried them. We spoke to different reps because I'm old, and I called them to check and to recheck. It was always a very pleasant experience, no matter who I talked to. The quote given was fine. It was comparable to anyone else. The delivery of the vehicle was on time, and everything was great. The driver was great as well. I would recommend them.

Everything was fine in our experience with Montway. The driver was a pleasure, and it worked out well. The pickup was perfect. It was picked up in Sierra Vista, Arizona, and delivered to Louisville, Kentucky. The whole process took three days. It was very simple.

I used Montway when I purchased a vehicle in Connecticut, and they moved it to St Louis, Missouri. After the initial consultation, Montway emailed me and I have more information on them on who was gonna moving my product, so it was cool. The other companies that I contacted didn't email me. The quote that they gave mewas within reason. It was $50 more than it was. It wasn't real bad. The delivery came when they said it would come. They could have made it a little quicker, but they don't do anything on the weekend, so I had to wait until it came on a Monday.

I used Montway to transport a Porsche Panamera and they were good. They were very transparent as well. I'd used another company, but they gave me the runaround on the price. I got my deposit back from them. On the other hand, Montway had a good guarantee and they seemed professional. I talked with the sales guy then they transferred me to their department that does the booking. I wanted an enclosed trailer, but there wasn't a whole lot of activity from Wisconsin to California so it took a while a little bit, but Montway was able to find somebody. Initially, I was gonna get it for 1,200 bucks for the enclosed trailer. But there was nobody that was willing to do an enclosed trailer on my route. I ended up having to pay close to two grand for it and I wish it was less expensive.

I was very displeased with the delivery of my vehicles. I have a home down on Longboat Key, and I had one of my friends accept the delivery of the vehicles, and he took pictures of it, and just couldn't believe how bad the vehicle was brought down here. I shipped a Porsche 911 Turbo and a Cadillac Escalade. I wish I stayed with the other company that I used before because it would have been the same price and I wouldn't have had to do all the cleaning myself. Montway hasn't spoken to me at all about it.

My experience with Montway was pretty smooth. The pricing could have been a little cheaper, but I needed it ASAP. So, I was willing to pay the $1,300 that I did. The transport was from the state of Virginia to Washington state. The pick-up went pretty smoothly despite having to move the car on the side of a busier street, instead of into the neighborhood where there was enough space for the truck to go through. But other than that, the drop-off was smooth as well. It was in an open parking lot, so it was straightforward.

I've used Montway twice. It’s always been a simple process. It's always been pretty straightforward. They pick the car up and they allow me to track the car. I also put my own tracking devices in it. They usually deliver a little early. I shipped a regular Hyundai sedan, and then a BMW X1. It was from Seattle, Washington to Atlanta, Georgia, and then from Atlanta, Georgia, then back to Seattle, Washington. Customer service was pretty straightforward. Both people were kind. The second time I booked with them, they were referred again by another company. So, when I booked recently in December, I was calling one company for household shipping things, and I was honestly trying to find a company that shipped household goods and cars just to have everything all in one place.

Arranging vehicle transport was a seamless experience, with the driver maintaining excellent communication throughout. The timeline for both pickup and delivery was consistently met, making the entire process reliable and efficient.

Montway was excellent. I had a car my brother gave me transported from Maine to Colorado and it came in excellent shape and a little earlier than I thought. It was good. They let me know where it was throughout the whole endeavor, each step of the way, when I called. The quote was fair too. I'd tell people, “Go for it.”

I used Montway 10 times before. However, this year, I called, and the rep said, “We will call you back right away.” But no one called. I liked them. But this time, I'm pissed.

Montway seemed like a company that was gonna find me the best rate to ship my vehicle from California to Ohio. I reached out and it was a good experience. They were easy to get in contact with and easy to understand. I had no issues. Pick-up and delivery were simple. The driver came, let me know he was there, pulled the car off the truck and parked it. They had a good rate and it was better than most of the other ones.

I moved states, so that was why I transported my car. I had used Montway before, and so I used them again and setting the transport up was very easy. The representatives were great, too. They were very responsive. I had to change the date on my first transport, and it was easy and quick. The transport that I just did took about five days, which was a little longer than I needed, but that was only because it was over the holiday. It was still delivered on time. The driver called me the morning of the pickup date, and we met in my local downtown area. He had just pulled over to the side of the road where there were some on-street parking spaces available. He was waiting for me when I got there. He's very nice.

I was moving across the country, and I didn't wanna drive through the mountains. I found Montway just searching online, and I went with them. I liked the cost. Setting up the transport was easy. I got an email or a text message, and then I was able to talk to customer service person because I had some questions about timing of things and they were really responsive. The original pick-up and drop-off was my home in Minnesota. They quoted me about seven days, but they ended up picking it up the first day that they quoted me. The driver kept in touch with us. He texted us to let us know kind of his ETA. He ended up picking our car up during a snowstorm. So, he was a little delayed, but he kept us informed. He pulled up to our residence, and it was one of those huge semis with a bunch of cars on. He was able to get to us just fine. He was very friendly and responsive.

I've used Montway twice within the last month. The first time I used them, the moving company I was working with had suggested I use them for auto transport. When I first scheduled it, it was very easy. I've shipped cars in the past with brokers, but it was a little more interesting using Montway. The person I was working with was really helpful. They said the transport would probably be same day or next day. But the three-day window was fine.

Montway is a good affordable option. When I was moving from California to Colorado, I did a BBB search for an auto transport company and they came up as one of the top rated companies. Based on that and the price they offered, I chose to go with them. Setting it up was easy. I did it by the holidays and there was a little weirdness with getting me assigned to a driver because it got picked up on Christmas. But once I got assigned a driver, it was fine. On pickup day, the guy said he couldn't get to our residential area, but there was a parking lot right by it. So I just had to drive the cars over. He was great and he did really well. He pulled around and took pictures. Then, they said the transport would take four days and that was about how long it took. When the cars were dropped off, there was no damage on them. The process was pretty easy with Montway and I had way more problems with my moving company.

Has to be the worst shipping company I've ever dealt with. They're all liars and poor communication. No one can speak English. Terrible experience, I wouldn't use them again for free.

A friend of mine recommended Montway. I went with them and my experience with the rep was very good. They took care of me and performed satisfactorily. The transport was from Annapolis to Naples, Florida, and they did it in one day. A friend of mine in Bonita Springs picked the vehicle up for me. During the pick up, I had a meeting down at the shopping center. The driver got the car then he took me home. He was very nice. I was satisfied with the service from Montway.

We were moving from Florida to Georgia. We had our Mustang, Jaguar, and a Mercedes transported through Montway. We had a good experience. They gave us good instructions. Also, the driver himself communicated with us, which was very good. The quote was accurate. We did make comparisons and theirs wasn't the cheapest, but it wasn't the most expensive. The driver found a good location for the delivery. Where we live, it may not have had some open enough space for him to bring all three vehicles, but he did find a location right next to it. So, that was perfect. He had the vehicles parked perfectly in line, and they looked exactly as they did when he picked them up. It was a closed truck. It wasn't open to air.

If you're looking to move a car or a motorcycle, Montway Auto Transport is a good option. They offer good value. I moved a mid-size SUV, an Audi Q7, and a big motorcycle, a Kawasaki Volca Vaquero. The rep was professional and courteous. Montway Auto Transport's rep answered all the questions I had. He did his job. For the motorcycle, the driver pulled up in a box truck right outside my garage. We loaded it up, took the pictures, and had a nice conversation. The movers were out of there in 15 minutes. It was nice, quick, and efficient.

We had used Montway once before and we were satisfied with it. So, we went back to them and had them ship a Toyota RAV from Montana to Arizona. he driver was great. The only thing is I don't think he really spoke English. He knew what I was asking him for so he could show me what I needed from him, but he wasn't really able to communicate back. Had I had any issues, we wouldn't have been able to resolve them between the two of us, but it was fine. Everything was good.

Montway had the best deal when I had to move my truck out of state. Everything was good. The driver was a cool guy. The transport took about four days, so it was pretty fast. They took care of the business. I will get Montway again if I were to transport again.

The delivery went well. It looked like the car was driven through mud. But other than that, it was fine. The drivers were pretty good. One of my tires was low and he filled it up for me before he left, so it was pretty good. Montway was consistent, reliable, and communicative. I would recommend them.

To start the process with Montway, I just input the VIN number and the kind of car I had. Then our agent called me back within 24 hours, asked me what I needed, where I needed to go, and gave me a quote. It was a simple process. It took about 10 minutes, and then they were there within a week. I stayed in this apartment complex. Cali has a lot of hills. So, they had a smaller truck come and meet me at the bottom of the road. Then the smaller truck took my car to the bigger truck, wherever the bigger truck was. The person was friendly. He took pictures. He asked me if there were noticeable damages and then Made sure the key worked. My car even died on them one time, and they jumped it en route. It was a good experience.

I had to transfer and Montway had a good review when I searched for companies through Google. The response was quick when I was setting up and considering that I requested to transfer the week of Thanksgiving, everything was on time based on the quote. The pickup was from Connecticut and the drop-off was in Texas and it took six days. I met the driver at the parking lot of Walmart because the truck was big and could not come to my apartment directly. I understand the situation. The driver was nice and kind. He was trying to say sorry for a little bit delay. But it was raining that day so it was fine. The vehicle arrived without any scratches and in good condition. I strongly recommend Montway for transporting vehicles.

I used Montway Auto Transport's service before, so I called them again when I needed to transport my Honda CRV from West Coast to East Cost. Everything went really well, as planned. The communication was amazing and the final price was what I was told. It was very reasonable, too. The vehicle was in good condition when it was delivered and overall, I would recommend them.

I suffered an injury, and I couldn't drive back to Louisiana from South Dakota. So, I had to have the vehicle transported. When I talked to Montway, the rep was pretty knowledgeable and was able to answer all my questions, compared to the other company that I checked out. I was impressed by his knowledge and how quickly he got everything taken care of. The move was from Watertown, South Dakota to Conroe, Texas. It took three days. The driver wasn't very fluent in English but he was a nice guy. He could communicate, but it was broken English. But he picked up the vehicle with no problem, and he got it delivered on time. So far, everything was good.

We were going through a couple different parties so it was a little confusing, but it turned out fine. They picked the vehicle up in Pennsylvania and brought it to Oklahoma. It took about three days. Everything went fine. I would recommend Montway. They were thorough. They were safe and responsible.

I'm in the military and when I had to move, I didn't want to drive two cars. So I sent my secondary car through Montway. I picked them because when I googled good car shippers, they seemed to be the top. Setting up the transport was super easy and the rep who assisted me was very good. Every time I called, my questions were answered easily. Then the actual pickup facilitation with the driver was super simple. My car was picked up in Tacoma, Washington and they did it right off the highway so they didn't have to go through residential areas. But the truck that picked up was a big F-250 with a fairly long trailer. So he wouldn't have had any issues. The driver was also pretty good and the final price was the exact quote I was given.

I needed to get my truck across the country and didn't wanna drive it that far. I was looking for a bunch of places to ship it, and Montway caught my eye. My experience setting up the transport with them was quick and easy. However, on the drop-off location, we weren't able to unload a vehicle there. But the rep kept us cool and we found a new location pretty quickly. The original drop-off location was the Jacksonville mall parking lot 'cause it was big. But they weren't allowed to do that, so we switched it to a big empty parking lot. The transport was also said to take five to seven days, but it got here in six days.

I'm in the military and I was moving. I Googled auto transport companies, and Montway Auto Transport was one of the top recommended. I looked at about three companies and went with Montway because of their reputation. They seemed dependable and the price was good as well. My experience setting up the transport was overall good. The reps stayed in very good communication, and whenever I reached out, I always got answers really quickly. While I wish it was easier to know the exact date a little sooner, I know that that's hard depending on who gets the contract. However, being unsure about the pick-up date was a little harder. That's not the company's fault though.

Picked up the vehicle at a pre-determined place and transport was a breeze. Communication was constant. Drop off was very easy. Would definitely use this company again for future transport needs. Have recommended them to others already.

GREAT SERVICE AND COMMUNICATION from start to finish. The driver was helpful and courteous. He was very well versed in vehicle transport...There were 2 other vehicles besides mine in his transporter. He was careful with each vehicle and even took his shoes off

I am extremely impressed by the service provided. The driver arrived on time. Treated my vehicle with care. Vehicle was Delivered on the agreed upon date. No issues experienced! I couldn’t have asked for anything more!

The driver, Alex, was awesome. He delivered the vehicle ahead of time, and was so friendly and polite. So glad that I went with Montway. Will never have a problem referring this company to friends and family.

Shipped/Delivered Vehicle as expected/promised. I did have to call the driver to confirm details but that was on me. All went well. No issues. Great communication from driver.

It was kind of complicated in picking the car up as a semi would not have access to our gated community. Adding to that we had sold the place and were not there for the pick up so the driver had to be flexible in working it out. Well, he was and the car was delivered intact, and on time.

The process was seamless, The driver was professional. My cars were delivered on time! Moving can be very traumatic, I had to move my entire household including my vehicles. Montway movers made moving my vehicles worry free.