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Montway Auto Transport Reviews

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About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Pros
  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Must contact for tracking info
  • Terminal-to-terminal transport not offered

Montway Auto Transport Reviews

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    How do I know I can trust these reviews about Montway Auto Transport?
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    Page 4 Reviews 235 - 435
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 3, 2026

    Prompt service and excellent communication. The price was reasonable and the pick up and delivery was on time. I will recommend this service to someone else. Found good reviews on your company and that is why I decided to go with you. Other companies had a much better price but their reviews were not good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your kind words. We’re thrilled to hear that our service met your expectations and that you found our communication and timeliness beneficial. It's great to know you chose us based on our reputation and we didn't disappoint. Recommendations like yours mean the world to us. If there's anything else we can do for you or any further shipments in your future, we’d be happy to help. Cheers!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2026

    I had my car transported to FL. There was a little mix up in dates but it all worked out. I would have loved to have the car delivered in daylight but it appeared fine. The driver took good care of it, no scratches or dings.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2026

    I have always been so pleased with the reliability, customer service and the drivers! I have recommended Montway to many people who have also been pleased! Responsive and outstanding communications!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your positive feedback! We’re delighted to hear about your satisfying experience with our reliable services and helpful staff. Your recommendations mean a lot to us—it’s fantastic to know that others you've referred have shared that sentiment. Exceptional communication is a cornerstone of our service, and it’s gratifying to achieve this level of satisfaction with our customers. Thank you for choosing and sharing Montway with others!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    Our experience with Montway could not have gone better. They were recommended to us by a repeat customer. From early planning through drop off, they were professional and personable. We hope to use their services again soon.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're delighted to hear your experience with Montway Auto Transport met your expectations from start to finish. Being recommended by a repeat customer is quite a compliment, and we're glad we lived up to the praise. We look forward to assisting you with your transport needs in the near future. Safe travels!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    The communication was excellent. The driver was courteous and very accommodating! This particular driver was willing to deliver the car right to the door, although some walking was required. This has not been a common experience with other drivers. The car was picked up and delivered on schedule with no hassles about load weight, as in the past. This is how it SHOULD BE!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with us. We're thrilled to hear that the communication and service provided by our driver met your expectations and made your transport smooth and hassle-free. It's gratifying to know that your particular driver went the extra mile to accommodate your delivery preferences. We aim to deliver car services just as you described every time. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    I have used Montway twice for transporting a vehicle between states, as far as Florida to Indiana and Indiana to Iowa, during the winter months. Their customer service was prompt in responding and always did so with respect and professionalism. Each driver took great care of the vehicle upon delivery and pick-up. Thorough pictures were taken to ensure the condition of the car before transported. I had constant communication about my vehicle along the route and received confirmation of delivery since I was not able to be present at the drop-off. Montway is professional, dependable, and affordable, and comes highly recommended.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with Montway Auto Transport. We're thrilled to hear that our team provided prompt and professional customer service during your vehicle transports, and that the drivers took great care of your car. It's fantastic to know that our communication and the precise documentation met your expectations. We're delighted to be your choice for reliable and affordable auto transport and truly appreciate your recommendation. We'll be here when you need us for any future transport needs.

    Verified purchase
    PriceStaff

    Reviewed Feb. 3, 2026

    The process was really easy from start to finish. Montway provided a competitive quote, and I was in touch with a driver within a week. The driver was very professional and communicated the entire time. I would recommend Montway to anyone making a cross-country move.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway. We’re delighted to hear that the process was smooth and that competitive pricing met your expectations. We're especially pleased that our driver communicated effectively throughout the move. Your recommendation means a great deal to us, and we’re grateful for your support. Please don't hesitate to reach out if you need assistance in the future!

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 3, 2026

    All great from the initial call enquiring about cost through to pick up and delivery. Car transport is awaiting game and no information is confirmed until a couple of days beforehand but at least there is an online tracking system through Montway as well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport! We're thrilled to hear that your journey from initial inquiry to the delivery of your car went smoothly. While the waiting can feel a bit unpredictable, we're glad that the online tracking system helped keep you informed. We appreciate your patience and your kind words, and we hope to have the chance to assist you with any future transport needs. Safe travels!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    Very pleased with both pickup and delivery with Montway Auto. Shipped my truck and it arrived at destination within 3 days. Driver was very helpful and told us his schedule. Could not pick up at my residence due to small residential streets, the driver met me in a large parking lot close by and loaded my truck easily.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your recent experience with Montway Auto Transport. We're delighted to hear that our service met your needs and brought your truck to its destination swiftly within three days. We appreciate your understanding regarding the pickup location due to the small residential streets; your willingness to meet the driver in a nearby parking lot is appreciated and indicative of our shared commitment to making every move as smooth as possible. It's wonderful to hear that the driver was helpful and accommodating during the process. Thank you for choosing Montway, and we look forward to assisting you with future transport needs!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 3, 2026

    Awesome job with communications. They picked up the car and delivered it ahead of schedule with no problems. I’ve recommended them to several other people and they’ve done an excellent excellent job. I would highly recommend them if I needed to move her before for my friends. Quality job.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with our team and communication. Delivering your car ahead of schedule without any issues is our goal, and we appreciate your recommendations to others. It means a lot to know that you would highly recommend us. We look forward to assisting you and your friends with any future transportation needs.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 29, 2026

    Cannot say enough about how easy and worry free dealing with Montway is! We have shipped two times over the past eight years and both times it was perfect! I actually locked my keys on the car the day it was supposed to be shipped…My pickup guy unlocked it for me, saving me hundreds and hours of waiting! So happy with their service!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing such a wonderful review! We're thrilled to hear how seamless and stress-free your experiences have been throughout the years with Montway. It's fantastic to know that even in unexpected moments, like locking your keys in the car, our team was able to assist promptly — saving you both time and money. We strive to provide exceptional service on every transport, and pleased customers like you make it all worthwhile. If you ever plan another move, know that we’re here to help every step of the way.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 13, 2026

    First-time using Montway Auto Transport, my car was moved from California to Washington state without any problems. The most important thing for auto transport is communication between the company and me. I was satisfied. I would use them again later time and recommend them to anyone. The price was reasonable compared with other companies.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience. We are delighted to hear that your car transport from California to Washington went smoothly. Communication is key to successful service, and we're glad you found that with us. Your positive recommendation and recognition of our pricing are much appreciated. We look forward to serving you again in the future. Safe travels!

    Verified purchase
    Sales & Marketing

    Reviewed Jan. 13, 2026

    The overall experience was great, just as it was in the past. I have already referred Montway to many friends and they are also satisfied customers. I look forward to our return trip next May and a continued long-term relationship with Montway. Do you have a returning customer discount that we can take advantage of?

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review! We appreciate your support and look forward to seeing you again in the future.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 12, 2026

    I like that Montway was able to lock in the rate no matter what happened. I used them when I had to ship a 2017 Volkswagen GTI from Central Florida up to Southern New York. The driver was great. I had pictures taken of the car before it got shipped over, and it looked the same when it got delivered. The only thing was I was unaware that sometimes, they'll loosen the battery terminals on the vehicles. I was wondering why the car wasn't starting. I thought it was a bad battery but it turned out the terminals were just very loose on the car.

    Other than that, their customer service was good. I called relatively last minute and they helped me out a lot in that regard. They talked about getting the vehicle shipped within two to five days of whenever they could contact the shipping company, and I got it within two to three days so it's right in the ballpark. They were honest to what they said and kept the pricing to what they said too. The price was appropriate as well. I got the car in a very timely manner, and everybody communicated very well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback. We're delighted to hear that our service met your expectations and that your Volkswagen GTI was transported safely without incident. Our team strives to consistently offer excellent service, so it’s great to know that you found our customer communication and price transparency to your satisfaction. Should you require our services in the future, we would be happy to assist. Thank you for choosing Montway Auto Transport.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffResolution

    Reviewed Jan. 9, 2026

    The first trip with Montway was really bad. The guy who was transferring my stuff was so rude. When he brought me my car, stuff was destroyed inside of the car. It was just little bags of clothes. But they never said I couldn't do that. So it was a real problem with that. Montway had to give me money back. I also told them, "If you go with my profile, whatever company y'all had before, they're no longer allowed to service me." So, they gave me a different person for my next move.

    This go-around, the guy who came was super friendly. He didn't have a problem of having my bags in the car. He actually said, "Is this all the bags you need in your car?" He was super cool. He was helpful and nice. Montway should continue using this company because the driver was perfect. Everything was cool. It was a smooth process. I had a great experience. I would recommend Montway and will continue using them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with us. We’re thrilled to hear that this shipment went smoothly and the driver made the process enjoyable for you. It's wonderful to know we've regained your trust and that you feel confident in recommending us to others. We're always here to deliver top-notch service, and we look forward to providing another seamless experience next time. Safe travels!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 8, 2026

    I bought a car in Colorado and I needed it brought to East Hampton. I got in touch with Montway and my experience with their customer service rep was perfect. The car was picked up on a Wednesday and delivered on a Saturday with Thanksgiving in the middle. It was very timely. During the delivery, the driver turned the car over to me, gave me the keys, and pointed out what was in the trunk. This is my second transport with Montway in the last six months and both went very well. I'm very happy with the service and I would use them again without fail.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with us! We're delighted to hear that the transport was timely and all interactions with our team were perfect from start to finish. It's great to know that this is your second positive experience in just six months. We truly appreciate your trust and look forward to assisting you again in the future. Safe travels until then!

    Verified purchase
    Staff

    Reviewed Jan. 8, 2026

    It was a fantastic experience with Montway. I had a car in storage in North Carolina, and I had it towed here in Pennsylvania. Everybody did a fantastic job. They helped me coordinate everything, and everything went well. I would recommend them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We're delighted to hear that transporting your vehicle from North Carolina to Pennsylvania went smoothly and met your expectations. We're committed to providing seamless service and are pleased we could help you coordinate everything to your satisfaction. We appreciate your business and hope to assist you again in the future!

    Verified purchase
    PriceStaffRates

    Reviewed Jan. 8, 2026

    My daughter moved and needed two cars transported. Montway came up when she was talking to one of the moving companies, and the price was great. The transport was timely and well done. She was on board from the beginning, and she was very happy with the service. Compared to the experience she'd had with all the different shippers for her home stuff, Montway was a positive experience. The delivery was great as well. I took possession of the cars and watched them do the delivery. The driver was very thorough and careful. I was very impressed with him.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your kind words. We're delighted to hear that your daughter's experience with Montway was seamless and satisfactory. It's great to know that our driver's professionalism made a positive impression during the delivery process. We appreciate you choosing us for your car transport needs and look forward to helping in the future. Safe travels!

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Jan. 8, 2026

    I was looking for an open transport and reached out to Montway over the phone. The rep was knowledgeable and provided a very good forward presentation. I was provided a quote at par with the rest of the transporters, and it was reasonable. The auto shipment went from California to New Hampshire where I accepted the vehicle. It went quite well. It turned out the vehicle had a dead battery, so I had to return to my house to pick up a charger because the driver's booster wouldn't handle the dead battery. I rescheduled the drop-off point which the driver gratefully accommodated. It was better for him because there were no trees. He had an easy turnaround. Once we got my charger and it was over, I hooked it up, then we got the car started and off.

    I noticed the online query for the status of what was going on didn't seem to be keep quite up-to-date with what was happening though. The dates were incorrect and the indication of when the site was last updated didn't change at all. It was hard to follow along, but the Montway reps were there when I called them on the phone. The driver also called me before he delivered as he was supposed to.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your feedback with us. We're glad to hear that the overall delivery process was smooth and that our driver could accommodate your request to reschedule the drop-off point. We appreciate your compliments on our competitive pricing and knowledgeable representatives.

    Thank you for recommending Montway Auto Transport, and we hope to have the opportunity to assist you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Verified purchase
    PriceStaff

    Reviewed Jan. 8, 2026

    I went with Montway Auto Transport because they were the most reputable. Their rep helped me well, so I was happy. I’d recommend Montway. I've used it twice and they delivered on what they quoted me.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experiences with us on both occasions you've chosen Montway. We're delighted to hear that you found our services satisfactory and that everything was delivered as quoted. It’s great to know that our representative was helpful and that your transport was completed on time. We appreciate your continued trust and look forward to serving you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 8, 2026

    I had a Lexus NX transported across the country, from South Carolina to New Mexico. Setup with Montway was really good and the customer service team was really helpful. I talked to a couple people and they were all on the same page. The transport was good too. It was just weird ‘cause the transporter reached out once and they were asking for money. I reached out to Montway and they said that they should contact the company about that. Other than that, the cost and service were perfect. When the Lexus NX came, it was just as how it left.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with us. We’re thrilled to hear that our team provided knowledgeable support and that your vehicle arrived in pristine condition as promised. We value your feedback about the minor hiccup with payments, and we’re glad to know that it was resolved swiftly. Your satisfaction is important to us, and we look forward to serving you again in the future. If you need any assistance, don't hesitate to reach out.

    Profile pic of the author.
    Sales & MarketingPriceRatesHonesty & Transparency

    Reviewed Jan. 6, 2026

    Most deceptive company I've ever dealt with! Lies, price increases, (2), delays, kept my deposit though they never did anything other than string me along. I am surprised their deceptive business practices haven't shut them down. Bait and switch is the worst I have ever seen! The whole company is a scam.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Dear Kirk, we regret any inconvenience you may have experienced. Please note that Montway's terms and conditions are readily available on our website and in our email communications. Your shipment was entrusted to a qualified carrier and is subject to our cancellation policy, which is detailed at https://www.montway.com/terms-and-conditions. Should you have further inquiries, please do not hesitate to contact us at feedback@montway.com.

    Verified purchase
    PriceStaffEase of UseRatesTransparency

    Reviewed Jan. 6, 2026

    Driver was on time and kept us up to date during the trip transportation. The delivery was damage-free, no scratches or dings. Will use this service again and have used them for the last 5 years. Happy with the service. Website was easy to use while making the reservations. Price has become cheaper, too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your positive feedback. We're delighted to hear about your enjoyable experiences with our service over the years. It's great to know that our drivers provide timely updates and ensure deliveries are damage-free. We're also pleased to help facilitate a seamless online booking experience with competitive pricing. We look forward to providing you with equally excellent service in the future. Your continued trust and confidence mean a lot to us.

    Verified purchase
    Staff

    Reviewed Jan. 6, 2026

    My driver, Victor?, did an excellent job. He put me at ease and was very professional. I would highly suggest him to anyone needing someone to safely transport their vehicle. He communicated with me throughout the whole process. He arrived safe and sound exactly when he said he would. The whole process went smoothly and efficiently.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience. We are thrilled to hear that Victor provided a smooth and professional service, communicating consistently during the transportation process. It's fantastic that everything went efficiently, reflecting our commitment to ensuring customer satisfaction. We truly appreciate your recommendation and look forward to serving you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    When I searched up auto transport companies, I found Montway and saw they were reliable, so I went with them. Setting up the auto transport with the rep was great and the driver was good. I didn't understand what he was saying, but he did his job. Montway delivered my car in good condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for taking the time to share your wonderful experience with Montway Auto Transport! We're thrilled to hear that your car was delivered in excellent condition. We're delighted that our customer service representative helped make scheduling smooth and that the driver, despite any initial communication barriers, successfully completed the delivery. Your kind words are greatly appreciated, and should you need car transport services again, we're here to assist you! Cheers!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    I'm a travel nurse and I needed to ship my car. Twice within six months, I shipped my car back and forth from the East Coast to the West Coast and then back. A friend who is another travel nurse used Montway. I used them as well and I had an excellent experience. I did it all online, which is very easy then I almost immediately got a call from a representative who talked me through the next step. Within five minutes, I had everything booked and ready to go.

    Luckily, I lived on a very wide street so the truck was able to pull up right next to my car. I gave the driver the keys and he got the car onto his truck very seamlessly. There was very little coordinating that I had to do, which is nice. The driver was very friendly and communicative. He got my car to me in the shortest amount of time possible, which is great. The pick up was in San Diego and the drop off was in Hartford, Connecticut. It took five or six days, though they told me that it would take 7 to 10 days. The drop off was just as easy as the pickup.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience. We are thrilled to hear that everything from booking to delivery went smoothly for you. It's great to know that our online process met your needs and that our representative gave you efficient guidance. We’re also delighted that your driver provided exceptional service and delivered your car ahead of schedule. We greatly appreciate your business and look forward to assisting you in the future whenever you need auto transport services.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2026

    Somebody mentioned Montway to me, then I saw a link with the US Post Office when I was putting in a change of address. I had Montway transport a car for me and their customer service was very good. The driver was excellent too. I've used a different company as well and Montway does a really good job.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words and recommendation. We're delighted to hear that your experience with Montway was smooth and that our customer service met your expectations. We pride ourselves on providing reliable and efficient service, and it's wonderful to know that you found us to be superior to other companies you've worked with. We hope to have the opportunity to serve you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 6, 2026

    Montway Auto Transport was referred to me by an auto dealership. I had them transport a pickup on an open trailer and the price was very reasonable. It can always be cheaper, but it was great. The customer service reps did a very nice job. Everything was perfect.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback! We're delighted to hear that our open transport service met your needs and that our pricing was satisfactory to you. It's wonderful that both the customer service and the timing of the pickup and delivery seamlessly complemented your service expectations. Your high praise means a lot to us, and we look forward to the opportunity to serve you again in the future.

    Verified purchase
    PricePunctuality & SpeedHonesty & Transparency

    Reviewed Jan. 6, 2026

    I looked at three different companies, including Montway, and through a simple search, it seemed like they were the most reliable. Montway did exactly what I asked in the simplest way possible without causing any headaches and there weren't too many charges or extra fees. It was straight to the point. Overall, I was really happy with the service. Montway charged me fairly and they were quick and honest. Their process was also easy and there was no damage to the vehicle.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway. We're delighted to hear that you found our service reliable and straightforward, with the transport being quick and damage-free. We appreciate your trust in choosing us and are glad to know that our pricing and transparent communication exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Happy travels!

    Verified purchase
    Staff

    Reviewed Jan. 6, 2026

    I live in Florida while my son lives in Illinois. I was shipping a car to him and I had prior experience with Montway many years ago. I checked on the internet for reviews and they had good ones. Setting up the transport went very smoothly. The rep was very good. The driver was fantastic too. He was very informative and loaded the car without any issues. I live in a gated community, so he arranged to meet me behind a local grocery store, so I drove over there and he picked the car up. The car was in perfect condition when my son received it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with Montway Auto Transport. We're delighted to hear that the process was hassle-free and met your expectations. A smooth interaction every step of the way is our commitment, and it’s reassuring to know our team, including the driver, achieved that during your car's journey from Florida to Illinois. We appreciate your loyalty and look forward to continuing to serve your transport needs in the future. Safe travels!

    Verified purchase
    Follow-Through

    Reviewed Jan. 6, 2026

    I moved out of state from California and heard about Montway through word-of-mouth. I know several people who've used them. I set up an auto transport with Montway and it was easy. They said they'll get the car to us within three days and it was there the next morning. I was at the drop-off and there wasn't an issue for us. Overall, Montway does what they say they're gonna do and they do it way before. They exceed expectations in terms of the delivery time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with us! It's fantastic to hear that the setup process was straightforward and exceeded your expectations with an earlier-than-expected delivery. We appreciate your understanding regarding the minor communication challenge with our driver and are committed to maintaining a high standard of courtesy. We're grateful for your recommendation and look forward to the opportunity to assist you with any future auto transport needs from California or elsewhere. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 6, 2026

    I bought a car from the auction and needed to transport it to my home. I've used Montway before and chose them again. I went online first and came up with a quote, then I called and set up the transport with them. It was easy to do, and the quote was accurate to what was online compared to what the rep told me. He did a good job and answered all my questions. The car was in Mississippi going to Texas, and it didn't take too long from when Montway picked it up to when they got it here. It wasn't but a day or so.

    I got in contact with the driver when he was about halfway here and I told him another address, which would've made it more convenient for him to unload instead of bringing it straight to my house. The new address was only about a mile from my house, and it worked out much better. The driver was able to pull in, unload, and pull out. The car arrived as described. I didn't find anything different than I didn't already know about it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your kind words and for choosing Montway Auto Transport once again. We're delighted to hear that the process of setting up the transport was seamless and that the delivery was faster than expected. It's great to know that the quote met your expectations and that your vehicle arrived in perfect condition. We really appreciate your recommendation and look forward to assisting you with any future transport needs. Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2026

    I was very happy with Montway. They have excellent customer service. That driver certainly knew his stuff. He got the car off and backed it into the driveway for me. He was a really nice guy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your kind words. We're thrilled to hear that your experience with Montway was satisfying from start to finish. We're glad our team and delivery driver could provide you with the high level of service you expect. We hope to serve you again in the future!

    Verified purchase
    Customer ServiceContract & TermsPriceStaffRates

    Reviewed Jan. 6, 2026

    Montway could help me the quickest. The pickup and delivery experience was great and the driver did fine. But he pricing was outrageous. If somebody asks about Montway, I would tell them to find a friend to drive their car because it costs way too much to use a service like that. It cost us over $4,000 to have two cars transported.

    I also had been told previously that I had to have cash. I could only give the driver cash and I had to give him $4,000. It was a huge hassle in a new state to find the cash. I found it and then I got this phone call 10 hours before the cars were delivered asking me to give them money through Zelle. They could have been anybody asking me to Zelle them money, but it came through looking like it was from Montway and that was a huge red flag for us and scared the living daylights out of us.

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    Response from Montway Auto Transport

    Thank you for sharing your feedback with us. We're pleased to hear that the pickup and delivery processes went smoothly and that the driver provided commendable service. However, we regret that you found the pricing to be high and that the unscrupulous payment request made you uncomfortable. It's important to us that no aspect of our service causes concern, and we recommend skepticism in upfront payment requests like those via Zelle or other direct online payments unless previously discussed and facilitated through official channels. Safeguarding our customers' trust is our priority. We'd appreciate the opportunity to discuss these concerns further and find ways to enhance your experience in the future. Please connect with us at feedback@montway.com at your convenience. Thank you again for choosing Montway Auto Transport, and we value your advice to others in the community.

    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 6, 2026

    Horrible, they promised my car delivered by 1/1/26, then my car, the driver and customer service disappeared. Fortunately I placed an AirTag in the car so I could see it was making its way to Florida two days late. I should have known when they picked up the car 4 hours late, almost midnight 25 degrees and the guys trailer lights were not working. I screwed with them for an hour before leaving with one light out. Can't recommend, find a neighborhood kid and throw him a few bucks that deal with these clowns. They will promise you everything, once they get your CC number all commitments disappear and you're at the mercy of the third party driver and Montway blames the driver and assumes no responsibility for delivery. "We are just a broker" is the line you'll get.

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    Response from Montway Auto Transport
    Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for our flex shipping options. All dates provided are estimates and are subject to change at a moment's notice due to weather, traffic, and other various factors.
    We provide complete shipping details on our website at https://www.montway.com. This information is also included in our quote and booking emails. For shippers with load restrictions, we would ask that they please inquire about our expedited service solutions.

    If you have any questions, please contact us at feedback@montway.com. We are happy to help in any way we can.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Montway was very good. They shipped my Hyundai Sonata from Louisville, Kentucky to Ohio, and it was a good experience. Their rep was very easy to understand and they had a lot of patience with me. The quote was very accurate as well. Montway was very easy to work with. I'm a working person and they worked with me for the delivery which went very smoothly. The driver was very nice and there was nothing damaged.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your positive experience with Montway Auto Transport. We’re thrilled to hear that our accurate quote and team's patience made your Hyundai Sonata's journey smooth and hassle-free. We strive to accommodate our customers’ schedules efficiently, and it’s great to know you had a seamless delivery service. Your kind words about our polite driver and the conversation-free team make us all the more committed to maintaining such high standards. Should you need transport services in the future, we look forward to serving you again. Safe travels!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 6, 2026

    I needed to relocate my vehicle from Florida to Illinois. I used Montway as I had already used them in the past. Setting up the transport was quick and easy. The vehicle was picked up two days before Thanksgiving then it was delivered on Thanksgiving Day. It was scheduled to be two to three days. My mom was on the receiving end and she said the driver really nice. The vehicle arrived in the same condition as it was picked up and the final price ended up being exactly what we had discussed.

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    Response from Montway Auto Transport

    Thank you so much for sharing your positive experience with Montway Auto Transport. We're delighted to hear that the setup process was seamless, that your vehicle arrived on schedule and in perfect condition, and that the final price matched the initial quote. We appreciate your continued trust in us and look forward to serving you again in the future. Safe travels!

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    Customer ServiceStaff

    Reviewed Jan. 6, 2026

    One of our friends had used Montway. They had a positive experience, and they said we should use them as well. We had Montway bring two cars down to Florida and they did a good job. We're very happy and we also recommended them to a friend.

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with Montway Auto Transport. We are thrilled to hear that our team made the process of transporting your vehicles to Florida seamless and efficient. It's great to know that our customer service rep made a positive impression. Your satisfaction and recommendation are extremely important to us. We look forward to hopefully serving you again in the future. Thanks again for choosing Montway!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Jan. 6, 2026

    I lived bicoastal when I worked in LA and I would ship my car for six months to the East Coast to the West Coast. I'd rather ship it than drive 3,000 miles in wear and tear. Montway got the car there in three days for about 1,700 bucks and it's enclosed. There are no dents, rocks, or damages. The driver was nice and professional. He showed up on time. I've used Montway four times and I like that I wasn't getting a lot of spam, my emails were answered and the quotes were consistent.

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    Response from Montway Auto Transport

    Thank you so much for sharing your generous review and for choosing Montway Auto Transport repeatedly. We're thrilled that you found our shipping service between coasts to be convenient and reliable while reflecting efficiency through precise scheduling and competitive pricing. Also, we're pleased that the professionalism of our drivers met your expectations for smooth and timely procedures. Providing secure transport for your vehicle in an enclosed space stands among our commitments to ensure safety against the rigors of travel. Your repeated trust and positive experience mean a great deal to us. Looking forward to assisting you with your future transportation needs!

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    Customer ServicePriceStaffRatesValue

    Reviewed Jan. 6, 2026

    I had to ship my car due to a move from Hawaii to the mainland, and I went with Montway due to their positive reviews and customer interaction. The customer service rep was excellent. The quote was neither the cheapest nor the most expensive, but I trusted them. I left my car at the port and it didn't leave for 15 days after that. But that had nothing to do with Montway. Once it got to LA, it took five days to come across the country, and I expected that. The guy who delivered the car in the end was amazing. I changed the specified location as I was in a hair salon and the driver brought the keys in to me. He got there fast. That was perfect service. I was very pleased.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway Auto Transport. We are delighted to hear that you found our customer service level outstanding and reliable. The effort from our team, from ensuring efficient handling of your shipment process to your driver's exceptional service in delivering the car, is reflective of our commitment to excellence. We appreciate your kind words and acknowledgment of our service despite the initial shipping delay. Your willingness to trust us and highlight the value we offer means so much. We look forward to assisting you again in the future with the same dedication. Safe travels!

    Verified purchase
    PriceRates

    Reviewed Jan. 5, 2026

    Montway was one of the very few shipping companies that provided a price quote that was the same as the actual finish price. Certainly, many in the business will almost offer to pay you for the shipping, but on the day of pick up, it's a different story and a completely different price. Most feel caught, and pay the much higher price. Nice to have a company that stands by their quote, rare in this industry.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway. I'm glad that we could stand by the initial quote without any unexpected changes at pick-up. We understand how unique that can be and are delighted to have earned your trust. Should you or anyone you know have future transport needs, our team is here and ready to assist. Thank you for choosing us; we appreciate your business!

    Verified purchase
    Staff

    Reviewed Jan. 4, 2026

    I had to transport my car from Houston, Texas to San Jose, California. Montway Auto Transport made the whole experience easy and stress free. The driver kept in contact with me every couple of hours so I knew his status. I met the driver in California with no problems, I would use this company again!

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We're delighted to hear that your vehicle's journey from Houston to San Jose was seamless and stress-free. It's great to know our driver kept you in the loop with regular updates, ensuring peace of mind throughout the transport. We look forward to assisting you with any future auto transport needs. Safe travels until then!

    Verified purchase

    Reviewed Jan. 4, 2026

    We have used Montway Auto Transport three times and have been very impressed with the service and responsiveness each time. Isaac has been our contact each time and has consistently gone out of his way to ensure a good experience. I highly recommend Montway if you are shipping your auto.

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    Response from Montway Auto Transport

    Thank you for sharing your fantastic experiences with Montway Auto Transport! We're delighted to hear that our team, especially Isaac, has consistently delivered impressive service during each of your transports. We are grateful for your high recommendation and are thrilled to have earned your trust. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future. Thank you for choosing Montway!

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    Staff

    Reviewed Jan. 4, 2026

    My car arrived around 8 AM the day it was supposed to be here. The driver has been doing it for 19 years. Was a very professional and had a great personality! It came on a one car open carrier from Houston to Santa Fe. I would definitely recommend this company but we all know it’s about who they use to send the car.

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    Response from Montway Auto Transport

    Thank you for sharing your experience. We're delighted to hear that the delivery of your car went smoothly and that our professional driver made a positive impression during your transport from Houston to Santa Fe. Your recommendation means a lot to us, and we're grateful for your support. We look forward to serving you again in the future!

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 4, 2026

    I had two cars going from the north to the south at different times adhering to a very tight schedule and was very nervous about getting my cars in a very specific timeline. Well, leave it to Montway to get it done and they did. They kept the timelines totally intact and communicated well throughout the process. Great job with both cars.

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    Response from Montway Auto Transport

    Thank you for your kind words and for sharing your experience! We're thrilled to have met your needs by maintaining the timelines and providing excellent communication from start to finish. It's our goal to ensure your peace of mind during the transport process, and we’re delighted to hear that both of your cars were delivered as scheduled. We appreciate your trust and look forward to any future transportation needs. Safe travels and thank you for choosing us!

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    PriceStaff

    Reviewed Jan. 4, 2026

    They have always been on time picking up the vehicle. I have used the service for several years and would recommend them to my friends. The vehicles are delivered in clean and excellent condition. The delivery charges are in line with other companies. They usually pick up and deliver the vehicles to the owner's house.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that we've consistently met your expectations over the years. It's great to know that our timing and vehicle condition have earned your trust. We appreciate your recommendation to friends, and we're thrilled to continue providing dependable service. If there's anything more we can do for you in the future, please let us know!

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    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2026

    From the minute of inquiring to scheduling to delivery of car, everything went smoothly. Montway agents are professional, and company shipping car from HI to OR was very efficient. The car was delivered way before estimated date. My sister-in-law also decided to use Montway and was pleased! Her car was purchased in AZ and sent to HI!

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway Auto Transport. We're thrilled to hear that your vehicle delivery process was smooth and exceeded your expectations by arriving ahead of the estimated date. It's gratifying to know our team’s efficiency and professionalism made an impression, so much so that your sister-in-law entrusted her own transportation needs to us and was pleased as well. We appreciate your business and look forward to assisting you or your family again in the future.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2026

    My experience was good, but not great. The first driver told me my car was not in the parking lot where I left it. Then he changed his mind and told me to bring the car to a Walmart if I wanted it to be transported. When I reported the issue to Montway they responded immediately and within a day or two my car was in transport.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We apologize for the initial confusion with the original driver, but we're pleased to see that our team resolved your issue promptly and got your car on the road shortly after. Our intention is always to provide the most seamless experience possible and avoid such disruptions. If there's anything further we can assist you with, please don't hesitate to contact us. We appreciate your feedback as it helps us improve our service.

    Verified purchase
    Staff

    Reviewed Jan. 4, 2026

    I have zero complaints. Transport was arranged, picked up and delivered without complaint. They do an amazing job and I will be reaching out secure their services again! I am certain they will do a great job again! Book them for your next vehicle transportation job! You will not regret it!

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    Response from Montway Auto Transport

    Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 3, 2026

    They help me out in a pinch. Fast, courteous, and reasonable price. Driver was very courteous and took good care of my car. Another company I was working with for a few months, kept delaying and delaying and changing their price. I would definitely recommend them for good courteous, fast service. Thank you for a very good experience.

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    Response from Montway Auto Transport

    Thank you so much for sharing your positive experience. We're thrilled to hear that our fast, courteous service left a lasting impression. It's wonderful to know that our team's reliability and reasonable pricing met your expectations, and we are pleased the driver treated your vehicle with care. Recommendations like yours are vital to us, and we're grateful for your confidence in our team. If you ever need assistance again, we're just a call away!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2026

    Once I selected Montway Auto Transport to transport our car to our son in Leawood, KS the communication and process was easy. Ariel the driver was polite and easy to work with. He provided updates on this arrival to pick up the car, and I would definitely recommend Montway Auto Transport to anyone.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're thrilled to hear that you had an easy communication process from start to finish and appreciate your kind words about Ariel's polite and accommodating service. Recommendations mean the world to us, and we’re grateful you’re willing to share your experience with others. If there's anything else you need or if you ever require assistance again, we're here to help. Safe travels to your son with his new car in Leawood, KS!

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    Customer ServiceStaff

    Reviewed Jan. 3, 2026

    This is my second time with Montway. Both times were great. Timely, safe and good customer service. Thumbs up! The carrier was right on time on both sides of the trip. After two successful moves, I’m sticking with montway for all of my vehicle transportation needs. They seem to pick excellent carriers.

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    Response from Montway Auto Transport

    Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

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    Staff

    Reviewed Jan. 3, 2026

    Picked up my car and delivered exactly how they promised. Picked up on time - delivered on time. Driver kept us informed through the entire process. Car arrived in perfect condition. I highly recommend this company.

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    Response from Montway Auto Transport

    Thank you so much for your glowing recommendation. We’re thrilled to hear that everything proceeded smoothly and exactly as promised. It’s fantastic to know the driver kept you informed and your car arrived in perfect condition. We greatly appreciate your kind words and look forward to assisting you again in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2026

    From all the best communication, the best time frame And your DRIVER ALEX. HE WAS GREAT. GOT THE CAR THERE EARLY AS EXPECTED. Alex is the best, very pleased with the service. Also the car was perfectly taken care of to my delight. I will refer to all my friends.

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with us. We're delighted to hear that our communication and timely service met your expectations. It's fantastic to know Alex provided exceptional service enough to earn your praise. Your satisfaction and willingness to refer us to your friends mean a lot to us. We look forward to serving you again in the future!

    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2026

    I was very pleased with Montway. My car was picked up and delivered when they said it would be. If I have any complaint it would be about the amount of texts and emails I have received. I did complain after I booked my time and proceeded to get 15 more texts asking me to. I have written three reviews.

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    Response from Montway Auto Transport

    Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

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    Customer Service

    Reviewed Jan. 3, 2026

    Pick up had changed 3 times in the last 3 days. Never received a call text or email explaining the changes. If I didn’t call today I never would have known. I need the vehicle to be picked up. I am a repeat customer with multiple shipments. Would someone get in touch with me to verify a bone fide pick up.

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    Response from Montway Auto Transport

    We regret to hear about your experience. Regrettably, we are unable to locate your order with the information available. To further assist you, kindly forward your order number and name to feedback@montway.com. Our team will promptly investigate this matter.

    Verified purchase
    Punctuality & SpeedRates

    Reviewed Jan. 3, 2026

    From start to finish, our experience was terrific! One of the reason we chose Montway was their 5 star rating with the BBB. We had to ship our son’s car from Boca Raton, FL to NJ. Kyle from Montway gave us a flat rate, scheduled it with the transporter which also ran very smoothly. Overall great experience. We highly recommend them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your positive experience with us! We're delighted to hear that Kyle was able to provide successfully help coordinate the transportation. Your recommendation means a lot to us, as we strive to offer reliable and seamless service for all our customers. Should you need assistance again, please don't hesitate to reach out. Safe travels!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2026

    The delivery service was on time and driver was fast in communicating where to meet for pick up and how far out he was before pick up. I would 1000% use this service again for a car shipping since they made it seem so easy and no issues ever occurred. Made my move across country (California to South Carolina) feel with it.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with us. We're delighted to hear that our delivery service exceeded your expectations and that our driver was proactive in communicating with you throughout the car shipping process. Providing a seamless and smooth journey for our customers is our top priority, and it's wonderful to know we made your cross-country move easy. We greatly appreciate your endorsement and look forward to assisting you again in the future.

    Verified purchase
    Staff

    Reviewed Jan. 3, 2026

    It was a great experience from start to finish. The transporters were very accurate on their eta and very professional. They also had the appropriate gear and equipment to carry out the job. They knew the assignment and completed it to the fullest. I would recommend them to all my family and friends.

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    Response from Montway Auto Transport

    Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

    Customer ServiceContract & TermsPriceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Dec. 26, 2025

    I used Montway to ship my vehicle from NYC to South Florida. It was a terrible experience. I paid for guaranteed pickup. But on the day of pickup (at 4 pm, after I called several times), I was told I needed to drive my car 30-40 miles from the pickup point because the truck wouldn’t come into Manhattan. This was never pointed out at any time during the 3-month period between when I booked and the pick-up date. To solve this, Montway sent a tow service to pick up my car and, undisclosed to me, store it at a yard 20 miles north of NYC. It was stored there for 10 days before they arranged for a service to bring it to Florida. The storage yard actually called me to ask if Montway forgot about my car.

    I called Montway about 8 times across this period to find out what’s happening and was repeatedly told (1) they’re working on it and it’s a top priority and (2) they only promised the date of pick up from my home and nothing else. My car ultimately made it to Florida more than 2 weeks after it was picked up, and then I was assessed an additional $150 because I had suitcases in my car (per Montway, the driver was charging me extra because the car was heavier). Montway disclaimed any responsibility for the delayed delivery (reiterating they did not guarantee any drop off date) or for any extra fees. The staff responding to my calls all were rude (two hung up on me) and never provided any honest answers about the delay or anticipated date of delivery. While the agreement did not guarantee a drop off date, a 2 week delay for a delivery going to a popular destination (Florida) is blatantly unreasonable. I canceled my return trip and will never use Montway.

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    Response from Montway Auto Transport

    Hello, thank you for choosing Montway for your car shipping solution. I'm sorry to hear that the services did not meet your expectations. In logistics, your vehicle may be transferred between multiple trucks and terminals. This is standard for all logistics fields to optimize routes. The vehicle is inspected at all points of the shipment to ensure safety.

    Transparency is important to us, so we include this information in your booking email. I would be happy to discuss this further and encourage you to contact me at feedback@montway.com.

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedRates

    Reviewed Dec. 17, 2025

    Out of three transport companies, I chose Montway because of their pricing and availability. I called them and told them what I needed. They gave me the initial quote on the phone. Then I called them back and arranged everything. The quote they provided me with was very competitive, reasonable, and accurate with the final cost. The transport took two days covering 800 miles. This timeframe absolutely met my expectations.

    The gentleman delivered the vehicles slightly before I arrived at my home. I told him that he could leave them because I had someone there. He delivered the vehicles to my driveway and left the keys for me. My car was in the exact same condition as when they picked them up. They handled everything very well. I would use them again. I would recommend Montway to my friends and suggest they let the company know their expectations, especially for price comparisons, because Montway is extremely competitive.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that Montway Auto Transport met expectations from start to finish with straightforward customer service and a seamless transport process. We are committed to offering competitive rates and reliable service, and it's wonderful to know we delivered on that promise. We truly appreciate your recommendation and look forward to assisting you with your transportation needs in the future. Safe travels!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 17, 2025

    Montway was amazing. Their services were affordable, and they gave a very good quote based on the service they provided. When I talked to their customer representative, he was very knowledgeable and sounded like an honest company. He was also very quick and straightforward. I got my answers pretty fast. Within two hours after I talked to the representative, I had a driver calling me and letting me know that he was gonna be in my area in an hour if I could meet him. They moved my Mustang 2018 from Dallas, Texas to Portland, Oregon. Delivery was extremely fast. I had not one single problem with them. I am happy with that.

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    Response from Montway Auto Transport

    Thank you for your amazing feedback! We're thrilled to hear that our affordable pricing, outstanding customer service, and fast transportation exceeded your expectations. It's wonderful to know that the delivery of your Mustang went smoothly and on schedule. We're committed to providing top-notch service, and your satisfaction is our ultimate reward. Should you need assistance again in the future, we'll be here to help!

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    Customer ServicePrice

    Reviewed Dec. 17, 2025

    I used Montway as my friend referred me. I had to transport a car from West Coast to East Coast. I called them and they set it up.

    The car got there safely and it wasn't very expensive. It was good.

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    Response from Montway Auto Transport

    Thank you for your feedback and for trusting Montway Auto Transport with your vehicle shipment from the West to the East Coast. We're pleased to hear that your experience was smooth, safe, and cost-effective. Your satisfaction is our top priority, and we look forward to the possibility of serving you again in the future. Safe travels!

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    PriceStaffTransparencyCommunication

    Reviewed Dec. 17, 2025

    I bought a Porsche Cayenne Turbo and I had to transport it from Chicago to Denver. The dealership recommended Montway and it was a great experience. The price was extremely fair and reasonable. The driver kept in touch with me via text messages. He let me know where he got each night. I highly recommend them.

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    Response from Montway Auto Transport

    Thank you so much for your kind words and recommendation. It’s wonderful to hear that you found our service easy and efficient while transporting your Porsche Cayenne from Chicago to Denver. We’re delighted that our straightforward process and fair pricing met your expectations. Although we currently don’t offer real-time tracking, we're glad the driver's communication kept you informed. Your feedback is greatly appreciated, and we look forward to assisting you with any future transport needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2025

    I purchased a Fiat 500e in Denver, Colorado and I needed it to be shipped to my house in Oakland. Montway’s customer service was very attentive. The funny thing is, they were tripping all over each other. Every time I talked to them, I talked to a different person and a different person was handling my case. But they were very eager and just got back to me very fast. The actual pick up and delivery were according to what they projected. My car was delivered in perfect condition. Their price was reasonable. Overall, I was very happy with them.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We’re delighted to hear that our customer service team provided attentive and quick responses, ensuring your transport experience without any hitches. It's great to know that your vehicle arrived on time and in perfect condition. We appreciate your recommendation and look forward to the opportunity to assist you again in the future. Cheers!

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    Staff

    Reviewed Dec. 17, 2025

    The drivers at Montway were great. I don't have any complaints at all.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience. We're delighted to hear that our drivers provided you with exceptional service and ensured a smooth process. Your feedback is greatly appreciated, and we’re thrilled that you had a great experience with us.

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    Punctuality & SpeedStaffBillingTransparency

    Reviewed Dec. 17, 2025

    Montway has good customer service. They were very thorough in letting me know what was going on at what time. The driver was very good. Because nobody told me I had to have cash, I just had the checkbook with me, and I didn't know that I had to have cash for him on the other end. But he did take a check for me, which was wonderful. He showed up when he said he was gonna show up, and he was on time.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're glad to hear that you were pleased with the service, especially with the punctuality and accommodating nature of the driver. We’re pleased to hear that our updates during your transport process were helpful. We appreciate your feedback regarding the cash payment notice and will certainly look into improving communication on that aspect. Thank you for choosing Montway Auto Transport.

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    PriceStaffRates

    Reviewed Dec. 17, 2025

    I was going to stay somewhere else for several months, and Montway was referred to me. My son handled the delivery and I handled the pick-up. It worked out well. The driver was very accommodating, and the car was fine. It was in the same condition that I put it on the truck.

    Montway is professional and has great service all around. They didn't overpromise and underdeliver. The quote was accurate to the final price. I thought the whole deal was expensive, but it was comparable to others.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We are thrilled to hear that the process was smooth and efficient for both the pickup and delivery. It's wonderful to know that our driver was able to navigate the residential area successfully and that you found our team to be professional and reliable. We're also pleased that you were satisfied with the pricing and transparent costs. Your recommendation means a lot to us, and we hope to be at your service for any future transport needs. Cheers!

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    Customer ServicePricePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Dec. 17, 2025

    My father passed away and I inherited his car. I’ve used Montway in the past and their quote seemed reasonable. The transport was about 850 miles and took two days. The guy that delivered the car texted me with updates and it got here when he said he was gonna get here. It was quick and easy with Montway. I would use them again if I had to.

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with Montway Auto Transport. We're delighted to hear that our services were aligned with your expectations, from providing a reasonable quote to an even earlier-than-expected delivery. It's also great to know that our driver kept you updated throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 17, 2025

    Order#** submitted in 12/06/25 with trucking company assigned to pick up on Dec 11th or Dec 12th. The truck never showed up. Montway customer service had no clue where the driver is and when the car will be picked up, as we had passed the dates assigned for pick up. Montway customer service said they could not locate the truck driver or contact trucking company (email Dec 13th, 1.36 pm). I tried to reach the driver with the number provided by Montway and was not successful. On Dec13th-1.51pm asked Montway customer service to assign a new trucking company and got an email response on Dec 13th-1.55pm, which reads "We are sending you this email to confirm that we have cancelled the scheduled pick up of your vehicle(s), order #**".

    So, I had to look for other options to ship the car, including driving it to FL through a couple of my friends going to East Coast. So, I told customer service that I should not be charged for service never provided and to refund my card for any prepayment made. Today, Dec 16th, I got notified that I will be charged a penalty for cancelling the order. What a rip off and broad daylight robbery of innocent folks. I have saved all my communication with Montway.

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    Response from Montway Auto Transport

    I sincerely apologize for the inconvenience and frustration you have faced with the cancellation of your order. It's deeply concerning that the scheduled pick-up dates were missed, and communication did not meet expectations when you reached out for assistance. We understand this has been disruptive and misleading, especially since no services were provided. Our policy does outline certain cancellation terms, but given the circumstances, we would like to take another look to ensure everything aligns. Please reach out to our resolutions team so we can review your case thoroughly. Thank you again for bringing this to our attention, and please know we value your feedback as we strive to address any service shortcomings.

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    Staff

    Reviewed Dec. 15, 2025

    I would like to express my gratitude to Montway Transportation for their professionalism and expertise. I utilized their services to transport three vehicles, and I am thoroughly pleased with the experience. I would recommend them to anyone in need of vehicle transportation. Throughout the entire transfer process, there was always support available to clarify any questions and communicate with the appropriate dispatch, which made the process straightforward and alleviated any stress.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your positive experience with Montway Transportation! We're thrilled that our team could assist you effectively, providing the support you needed and making the process seamless. Your recommendation means a lot to us, and we're happy we could alleviate any stress during the transport of your vehicles. We greatly appreciate your trust and look forward to serving you again in the future.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2025

    I had a 50 year old car shipped from TX to IL and Montway did an excellent job. They kept in communication with me and the individual who picked up the car was efficient and professional. I could tell he would take good care of the car. It was delivered in perfect condition. If I have to ship a vehicle again I would definitely use Montway.

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    Response from Montway Auto Transport

    Thank you so much for taking the time to share your experience with Montway. We're thrilled to hear that we could assist in safely transporting your 50-year-old car from Texas to Illinois, meeting all your expectations along the way. Our team works hard to ensure top-notch communication and professionalism at every turn, and we're delighted to know this effort helped make your vehicle's journey a success. We appreciate your recommendation and look forward to serving you again whenever needed.

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    PriceStaffRates

    Reviewed Dec. 6, 2025

    Great company. Great employees. Driver treated my car like it was his own. Shipped my 2000 Z28 Camaro to my son after I owned it for 25 years. Driver kept me informed as to where he was and when the car would be delivered. I would not go anywhere else. Price was comparable with all companies and it was much cheaper than driving the car to him.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with us! We're delighted to hear that our service and team met your expectations, and we're honored to have been entrusted with your cherished 2000 Z28 Camaro. It's wonderful to hear that our driver kept you informed throughout the process, and we appreciate your noting the care he took with your vehicle. We're so glad that our pricing was competitive and provided a convenient alternative to driving the car yourself. If you ever need our services again, we'd be thrilled to assist you. Safe travels and best wishes to you and your son!

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    Staff

    Reviewed Dec. 6, 2025

    I purchased a vehicle from a gentleman in Washington state. I live in South Carolina and needed that vehicle transported to me. I chose Montway Auto Transport.. They were not the cheapest, but they assured me that my car would be safe under their care. I received the car. Everything was perfect as they had claimed. I’m very happy with Montway, and if I need any other auto transport I’m sure I will use them again.

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    Response from Montway Auto Transport

    Thank you so much for your kind words. We're delighted to hear that you had a successful and satisfying experience with Montway Auto Transport. Ensuring your vehicle's safety and longstanding trust in our service is paramount, and we are so pleased that everything met your expectations. We look forward to the opportunity to assist with your future transport needs.

    Sales & MarketingStaff

    Reviewed Dec. 6, 2025

    Montway Auto is a horrible company to do business with. Onboard staff is promising everything. Classic Bait and switch approach. Do not do business with them unless you want a major headache and lose money.

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    Response from Montway Auto Transport

    Thank you for your feedback. Communication is a very important part of successful auto transport, and we are sorry we fell short in this department. We understand your concerns, and we appreciate you taking the time to let us know about your experience. This information will be escalated to our support team so they may review their procedures and improve our services. If you would like to provide additional comments, please contact us at feedback@montway.com.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Dec. 5, 2025

    We used Montway last year and we're satisfied with them so we used them again this year. They picked the car up at my home, which other transport companies don't do. They were advantageous to do that. Their quote was in line with what everybody else charges, maybe $50 or $100. It was a fair quote and identical to the final cost. It was a long drive from Pennsylvania to Florida. Delivery took four days, close to my expectations. It's a new car and it was in a new car condition when we got it, no indications of scratches or dirt. I’m very happy with how they work.

    They should make the experience a little bit easier, though. It would be nice to have a tracking system. If you got a package coming from UPS, you go online and look at the tracking system to find out where it is. Montway never gets very specific until they're very close. We called the customer service representative a couple of times to find out when they were picking up and delivering the car. On the delivery side, the guy called in advance to tell us where he was and when he was gonna be arriving. On the pickup side, they give a three-day window but don’t update you. We had to call periodically and check up on it.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We're delighted to hear that the convenience of at-home pickup and the safe, timely delivery of your vehicle made a difference for you. We appreciate your understanding regarding the current communication fronts, and your suggestion of a tracking system aligns with our goals of transparency and innovation. Our goal is to continuously improve and enhance our services, so feedback like yours is incredibly valuable. We're pleased that the overall experience met your expectations, and we're looking forward to serving you again in the future. Safe travels to Florida!

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    Punctuality & SpeedRates

    Reviewed Dec. 5, 2025

    Pick up on time, delivered a day early. No problems, everything went well. I like their guaranteed rate and will use them to ship my car home in April. The trucker that picked up my car was polite, and his wife was available for any questions we had during the process.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience with our services. We're delighted to hear everything went smoothly, and you received your car ahead of schedule. It's great to know that our guaranteed rate met your expectations. We appreciate the kind words about the driver and the exceptional service you experienced throughout the process. We're looking forward to assisting you with your car shipment this coming April. If you have any questions, please feel free to reach out. Have a wonderful day!

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    Customer ServicePriceRates

    Reviewed Dec. 5, 2025

    Very good communication, reasonable pricing delivered in a timely manner with no damages. Stayed in contact the whole time and gave me plenty of time to be prepared for the delivery and meeting them to get the vehicle. Overall my experience was very good and easy. I would recommend this company to anyone. I’ll definitely be using them again if needed. It’s hard to find a reliable company and good quality service for this type of business. I’m very happy I was able to find them and use their services. Thanks for the great experience!

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with us. We're thrilled to hear that our communication and timely delivery met your expectations and you found our services to be reliable. It's fantastic to know that everything was smooth from start to finish, ensuring your vehicle arrived without any issues. We appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing us and for your trust in our team!

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    Customer ServiceStaffRates

    Reviewed Dec. 5, 2025

    My vehicle arrived on time and in great condition. It had to travel almost across the country. I was informed of the travel times on a daily basis and the driver called me like an hour before arrival. He was timely and professional and let me know how the trip went. He met me in a place where it was very convenient to unload my vehicle and everyone was happy. Thanks so much, Montway Auto Transport. I would recommend using them to anyone interested in shipping your vehicle. Thanks Again!

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We're thrilled to hear that your vehicle's journey went so smoothly and that our team kept you informed every step of the way. It's wonderful to know that the driver provided timely and professional service, making the process as convenient as possible for you. Your recommendation means a lot to us. We truly appreciate your trust and look forward to serving you again in the future. Safe travels!

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    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 5, 2025

    Very professional and quick. Great experience, got my money's worth for sure. The driver kept me informed at all times what going on and when my car would arrive. Car arrived in great condition, no new damage, just it was picked up at dealership. These people are very friendly and helpful tell you right up front what everything will no playing games. Would definitely recommend this carrier company.

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    Response from Montway Auto Transport

    Thank you so much for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with clear and helpful communication throughout the process and that your vehicle arrived in pristine condition as anticipated. It's fantastic to know that you found our service straightforward and transparent, keeping everything as simple as promised. Your recommendation means a great deal to us, and we're thrilled to have met your expectations. We look forward to assisting you again should you need our services in the future. Cheers to smooth journeys ahead!

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaffRates

    Reviewed Dec. 5, 2025

    Calling in to arrange was easy, they kept their word on agreement. Driver was also accessible and right on schedule; we had to check in for information about arrival times and company was very responsive. The car was delivered in same condition; would recommend this delivery service for transport of your vehicle from East Coast to West Coast. Other companies offered a service that wasn’t necessarily available at designated time and for specific price.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your positive experience. We're delighted to hear that the process was smooth and reliable from start to finish. It's wonderful that our team was responsive and honored our commitments, ensuring your vehicle arrived safely right on schedule. We truly value your recommendation and look forward to serving you again in the future should you need any further assistance.

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    Customer ServicePriceStaffFollow-Through

    Reviewed Dec. 4, 2025

    Montway is an excellent company. I contacted five, and Montway was more communicative, answered my questions, and seemed like a better company. They also do what they say they're gonna do, and they're easy to work with. We have a second house in Denver where my daughter lives, and we stay there for several months. It's actually less expensive to have our own car transported to Denver while we're there than renting a car. We’ll actually be using them again. We had our car transported back from Denver to Pittsburgh. And now, we're transporting it again from Pittsburgh to Denver. They need to get back to me with a company for the pickup, but that's not for a couple of weeks.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience using Montway Auto Transport. We're delighted to hear that our excellent communication and seamless service stood out to you when choosing a transport company. We truly appreciate your continued trust in us for your transport needs and for recommending our services. It’s an honor to support your travels between your homes. We look forward to delivering another easy transport your way soon! Safe travels!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 4, 2025

    Montway Auto Transport offered the best price. The representative was helpful and made the process easy. I had my brother pick up my car, and it went well. The driver was very kind and informative. He texted me before coming, telling me that he was arriving in 20 minutes. He had good communication. I would recommend Montway Auto Transport.

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    Response from Montway Auto Transport

    Thank you so much for sharing your fantastic experience with Montway Auto Transport. We're delighted to hear that everything went smoothly from booking to delivery. We’re particularly pleased that you found our communication seamless and that our driver kept you informed. Your recommendation means a lot to us, and we strive to provide this kind of hassle-free service to all our customers. We look forward to assisting you or anyone you know in the future. Safe travels with your new journey in Pennsylvania!

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    Customer ServicePricePunctuality & SpeedStaffRatesCommunication

    Reviewed Dec. 4, 2025

    We're military. I saw on a spouse's comments that Montway was what they used. I saved that, and when it was time for us to move, I went straight for them. We chose a location close to our home. Two days prior, the driver made us know that they’ll be there on this day around this time. On the day of, they called us back when they're 30 minutes out, because the location was close to our house.

    We sent two Kias from Washington State to Florida. It was a good experience with Montway but one move was not as pleasant as the other. It was quick with my car, probably four to five days. My husband's car was a little bit longer, but when I called them, they were helpful enough in trying to get in contact with the third-party company and letting us know what was happening. The cars were dirty when they arrived as they were exposed to the elements. But everything was in working condition just as we had given it to them. I would recommend Montway definitely. They found a company for us quickly. Even when calling their customer service, they answered promptly. Pricing could be a little bit better, but go ahead and use them.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway! We're delighted to have supported your journey to Florida and appreciate your loyalty as a Montway customer through the moves. It's fantastic to hear that our team provided diligent communication and helpful service, particularly during the delay with your husband's vehicle. We always strive to make the process smooth and stress-free. We’re pleased that both cars arrived safely, reflecting our commitment to care and efficiency. Thank you for recommending us. We're grateful for your trust and look forward to assisting you again in the future.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Dec. 4, 2025

    I purchased a car in Madison, Wisconsin and the dealer chose Montway as transport service. The representative sent me emails advising me of tracking time and detailing the delivery date and location. The driver arrived on time. He was courteous and careful and the car was in perfect condition.

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    Response from Montway Auto Transport

    Thank you so much for sharing your exceptional experience with Montway Auto Transport. We're delighted to hear that the communication, delivery efficiency, and customer service met and even surpassed your expectations. Your positive feedback is invaluable and encourages us to continue providing top-notch service. It's wonderful to know that your vehicle arrived in perfect condition and on time. We genuinely appreciate your recommendation and look forward to the opportunity to assist you or your friends and family with future transport needs.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 4, 2025

    I’ve used Montway before, and they’ve been excellent. This time, it was for an SUV. Pickup and delivery were fine. I needed a two-day window for pickup, and they met my needs for a little extra charge. The quote wasn’t cheap, but it was fair and they worked with my schedule.

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    Response from Montway Auto Transport

    Thank you for sharing your great experience with Montway Auto Transport. Our team takes pride in accommodating our customers' schedules and ensuring a seamless transport process. We’re glad to hear that the available options made decision-making easier for you and that our pricing met your expectations of fairness and value. It's always satisfying to hear our previous customers choose us again because of positive experiences. We sincerely appreciate your recommendation and look forward to being of service whenever your transport needs arise. Safe travels, and thank you again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2025

    I had an inoperable car and we were moving my father. The pickup was from Southern Indiana to Washington, D.C. I had selected a different group that said it would be three to four days to deliver. I did some Google searches, and based on the reviews, either through AI or people's own reviews, Montway was the best. They said two days and delivered it overnight. They were easy to talk to and were over aggressively trying to get me to commit, but that made it easy for me to commit with them.

    However, I would be cautious on the quality of the driver or if your car would be safe. A complaint would be that the mechanic who received the vehicle felt that the driver was not qualified to be transporting vehicles and could have had a massive accident with the car or with other cars. He did not speak English either.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience with Montway Auto Transport. We're delighted to hear that our service exceeded your expectations with the efficient and quick delivery of your vehicle from Southern Indiana to Washington D.C.

    We appreciate your feedback regarding our persistent communication, making your decision-making process easier. However, we understand your concerns regarding the feedback from the receiving mechanic and the language barrier you experienced with the driver. Our top priority is ensuring the proficiency and capability of our drivers to guarantee the safety of every shipment. We take such feedback seriously and will review your comments to ensure service quality is maintained consistently.

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    Customer ServiceSales & MarketingPriceOnline & AppStaffRates

    Reviewed Dec. 4, 2025

    I lived in Virginia and my husband got a new job in Louisiana. It was just too long of a distance for me to drive behind him in my vehicle. I didn't feel safe to do that. I was on YouTube, and there was an ad because I had been researching all the different transport companies and reading reviews. I went on to Montway’s website and read the reviews. At that time, I had already received eight quotes from other companies. I reached out to Montway and it just did what I needed.

    The representative was very polite. He was just very informative. He let me know what the process was, being that I had to give it five-day window, just to be open for the car to be picked up. That helped because I had someone who ended up meeting the driver and dropping off my vehicle because I had to get down to Louisiana.

    When I hadn't heard anything, I made a couple of calls. They told me I will receive an email once they have the carrier. They assured me my van won't be abandoned in Virginia. When the carrier arrived, the person who helped in the pick up sent me pictures of it then off it went.

    I was over the moon when it arrived Friday. Because we had to go into an apartment so quickly, I had the driver meet us over in the Walmart parking lot. My car was the last one off the ramp. There were no other cars. Mine was the last stop. I was impressed. Everything was just perfect. They're reliable.

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with us. We're delighted to hear that our team at Montway Auto Transport could provide a smooth and reassuring service during your move. It's great to know that our representative offered the clarity and assurance you needed and that our driver coordinated the pickup efficiently with great care. Delivering your vehicle safely and without issue has earned your trust, and that means the world to us. We truly appreciate your high recommendation and look forward to serving you, your friends, and family in the future. Safe travels in your new home!

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    Customer ServiceOnline & AppStaffRatesTransparency

    Reviewed Dec. 4, 2025

    Compared with other companies, Montway’s price is very competitive and the feedback from other users is positive. So, I contacted them to transport my Honda CRV, and I had a very positive experience with them. They transported my car about 2,000 miles using an open-transport vehicle. The whole process of booking and transporting my car was smooth. I didn’t have any surprises.

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    Response from Montway Auto Transport

    Thank you very much for sharing your fantastic experience with Montway Auto Transport. We're delighted to hear that our team met your expectations for transporting your Honda SRV with precision and excellence. Consistent communication and transparent operations are our priorities, so we’re thrilled that you felt adequately informed and care-free throughout the process. Your recommendation means a lot to us, and it’s wonderful to know how you wholeheartedly extend your positive experience to friends and family. We also appreciate your thoughts on the website's usability and will consider it in future improvements. Thank you again, and we look forward to serving you and your loved ones in the future!

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    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Dec. 4, 2025

    I was giving my daughter a car across the country. I did a background check and saw the reviews and Montway seemed to be a good company to go with. I talked with the rep on the phone and got things set up. I had a couple of questions later. I called him back and they were easy to get ahold of. The price was fair and right on what they gave me quote-wise.

    It took about six days for the transport. The driver had some problems with his vehicle. But he was good at communicating with us.

    The car arrived the way it left. I would recommend Montway to anybody I know that would want to transport a vehicle. It's a good operation to go with. They’re dependable.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that our service met your expectations and that our team, especially the driver, maintained excellent communication to keep you informed despite the delivery delay. We strive to provide reliable and clear information throughout the process. We're also glad that you found our quote competitive and accurate, and that your vehicle arrived in satisfactory condition. Your recommendation means the world to us, and we look forward to assisting you with any future needs.

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    Customer Service

    Reviewed Dec. 4, 2025

    My car's engine was damaged, so I needed to transport it from Tallahassee to San Diego, about 1,800 miles. Montway was the first one that I found online, and so I called them and didn't shop after talking to them because they seemed to have everything pretty much under control. I was satisfied with my experience with them. It was worry-free. The customer service was good, and they were able to answer my questions.

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    Response from Montway Auto Transport

    Thank you so much for your kind words. We're delighted to hear that our service was worry-free and that you were satisfied with our quote. It's fantastic to know everything met your expectations. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future. Cheers!

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    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed Dec. 4, 2025

    I live in Spokane, Washington, but I have a second home in California. I wanted to take the car down to California permanently. Setting up with Montway was very easy. The person that I talked to on the phone was excellent and the driver was fantastic. They picked up the car in Spokane and delivered it to Desert Hot Springs. They accomplished exactly what I wanted with a minimum amount of effort. All in all, Montway was an excellent idea.

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    Response from Montway Auto Transport

    Thank you so much for taking the time to share your experience with Montway Auto Transport. We're delighted to hear that everything from the straightforward setup to the final delivery of your vehicle met your expectations. It's great to know our quote was accurate and free of unexpected fees, reinforcing trust in our service. We appreciate your recommendation and look forward to assisting you or your friends with their transportation needs in the future. Cheers!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2025

    I was relocating and good friends of mine have used Montway several times and highly recommended them. Setting up the transport was easy, and they were professional and easy to work with. They got back to me right away. Everything was smooth from beginning to end. I was given a specific date for pickup because I paid extra for that. And the driver was able to use a car to come and get the car. So, he didn't need to bring the whole truck into the address I was waiting at, which was very convenient for me. And during the transport, they sent me a link to track it, and the driver was also in touch with me.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We're thrilled to hear that the process was smooth and professional, and that our team was able to accommodate your requested pickup date so efficiently. It's great to know that the vehicle tracking and communication throughout the transport provided peace of mind. Your recommendation and satisfaction mean a lot to us. We look forward to serving you again in the future.

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    Customer ServiceStaffTimeliness

    Reviewed Dec. 4, 2025

    We needed our car towed after it broke down on a long road trip. You guys were able to pick up the car same day. The car actually got to the destination before we did. I would highly recommend Montway. We have used them for a few car transfers. Excellent customer service!

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We’re delighted to hear that our team could assist you promptly during your road trip and that your car reached the destination ahead of you. Your recommendation and continued trust mean a lot to us. We look forward to serving you again anytime you need our transportation services in the future!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2025

    Driver and customer service was a great pleasure to work with. I would highly recommend. My truck was picked up in PA. and delivered to FL. They helped save me from my mistake of moving out of Florida. They kept me informed the entire way through my transport. I would defiantly us them again in the future, but I seriously doubt I will ever be leaving FL again.

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    Response from Montway Auto Transport

    Thank you for your wonderful review! We're delighted to hear that our team contributed positively to your moving experience. Picking up and delivering your truck seamlessly and keeping you informed throughout the process is our top priority. Your high recommendation means a lot to us. Should you ever need our services again, we'll be more than happy to assist, but for now, we hope you're settled well in Florida. Wishing you all the best in the future!

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    StaffRatesFollow-Through

    Reviewed Dec. 4, 2025

    I had a great experience with Montway. I chose them because of their online reviews, because they have good rates, and they followed through with everything they said they would do. They were on time for pickup and delivery and i found them to be friendly and courteous. I will definitely use them again.

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    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful experience with Montway. We’re delighted to know that our commitment to timely pickups, excellent rates, and customer service met your expectations. Your positive feedback about our staff’s friendliness and courtesy is much appreciated. We welcome the opportunity to serve you again in the future. Safe travels!

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    PriceStaffRates

    Reviewed Dec. 4, 2025

    I recently shipped one of my cars from Boulder Colorado to Washington DC. Pick up was on time, and the delivery was on time to its destination. No issues of any kind. I PREVIOUSLY sent my Lexus LS from Chicago to Scottsdale Arizona in an enclosed carrier. Again, pick up was on time and the delivery was on time, and again no issues. What more can you ask for? The price to ship both cars was very competitive, actually less than I expected.

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    Response from Montway Auto Transport

    Thank you for sharing your exceptional experience with us. We are delighted to hear that both of your car shipments went smoothly and that you're satisfied with the punctual pickups and deliveries. It's fantastic to learn that you found our pricing competitive and the service consistent across multiple routes. Your positive feedback motivates us to continually provide outstanding service, and we're thrilled to have met your expectations on both occasions. We appreciate your business and look forward to assisting with any future transportation needs you may have. Safe travels!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 4, 2025

    Working with Montway was a breeze. My representative was quick about setting up our transport and very fair with the pricing. I wish I had worked with him sooner. The tracker that Montway provided after our pickup was assigned made the process super simple. We knew which phase of the transport we were in without a call. Thanks so much Montway!!!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway. We're delighted to hear that the process was smooth and that our representative made everything fair and efficient for you. It's fantastic to know that our tracking feature enhanced your experience by providing updates seamlessly. We appreciate your business and are thrilled that you wish you had begun your journey with us sooner. We look forward to serving you again in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2025

    I was very satisfied with the overall performance of the Transport company and the driver. Very prompt very courteous and couldn't ask for anything more. I've shipped Vehicles before and this was by far the best the best experience that I've had and I will recommend the service to everybody that I know.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your wonderful review! We're so delighted to hear that you had the best experience with our transport services and were pleased with the professionalism of our driver. Your recommendation means a lot to us, and we appreciate your loyalty in choosing our company. If you ever need vehicle transport services again, we'll be here to assist you. Safe travels!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2025

    I shipped Subaru Outback from Bradenton, Florida to Stratford, Connecticut. The pickup process was wonderful. I was not in Florida at the same time, so a friend handled it for me and everything was done with ease. On his end, everything was perfect.

    I was very satisfied with the service.

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    Response from Montway Auto Transport

    Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

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    Customer ServiceCoverageTechPriceStaffRates

    Reviewed Dec. 4, 2025

    Montway’s ability to contact me was good. I was moving across the country and the car company that they were using canceled the day before. It was nice that they were able to find a new one within an hour. The delivery was quick and only took three days. However, I am currently disputing with them because the car arrived with some paint damage due to a fluid which spilled on the car. So one should make sure to fully document what the car looks like before and after it’s delivered for claiming purposes.

    Overall, the timeliness of their customer service is good. Their services are competitively comparable with other companies. I was also happy with the quote they provided because it was accurate and close to my actual final cost.

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    Response from Montway Auto Transport

    We appreciate your comprehensive feedback and your decision to utilize Montway Auto Transport, prompted by a referral. We are gratified to learn that our customer service responsiveness, particularly in the prompt arrangement of a replacement driver, met your expectations. It is also encouraging to know that our pricing structure aligned with your requirements, as transparency in our quotations is a key objective. We sincerely regret the incident involving the fluid spill and its effect on your vehicle's paint. Please send us an email to feedback@montway.com with any additional questions or comments you may have.

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    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2025

    I needed to get my car from California to Colorado 'cause I was moving there, and a neighbor told me that Montway was a good company. The setup of the transport went very easily. The representatives were pretty incessant about trying to be sure I was on board. But other than that, it was routine. The transport was scheduled to take two plus days, and they made it in two days. I was very satisfied with the service.

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    Response from Montway Auto Transport

    We're so glad you're happy with our services, Robert! We're always here for your next auto transport adventure.

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    Customer ServiceStaffBillingTransparencyCommunication

    Reviewed Dec. 4, 2025

    I bought a car from California, needed it shipped here to Massachusetts, and the seller recommended Montway Auto Transport. The process was super easy. The guy called me, set it up, and then took payment. The driver kept me updated and got the car to me in a reasonable timeline. No issues.

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    Response from Montway Auto Transport

    Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

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    PriceStaff

    Reviewed Dec. 4, 2025

    I transported an SUV, and I chose Montway because of their reputation. Their representative was awesome. The quote was precise and didn’t change at any time. The driver was also amazing. He was on time, pleasant, kind, thoughtful, polite, said what he was gonna do, and delivered on time. The whole process was great.

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    Response from Montway Auto Transport

    We appreciate your positive rating, Christine! We're always delighted to assist with your auto transport needs.

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    Customer ServiceContract & TermsStaff

    Reviewed Dec. 4, 2025

    My experience with Montway was wonderful. The booking process was very easy. The correspondence was just through texting and a couple of phone calls. Their truck picked up my car in an industrial area, because most of the trucks are huge and can’t get through certain residential areas. I was there when they picked up and dropped off the car.

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    Response from Montway Auto Transport

    Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

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    Customer ServiceRefunds & Payouts

    Reviewed Dec. 1, 2025

    Montway contacts me before am on day of shipping my 2023 Harley Davidson that I needed to provide labor to n-pallet and re-pallet it in a Port that only allows authorized people in. They refuse to provide the transport company info for me to contact and see who they have used in the past.. They refuse to assist in any way. Even refuse to refund me. All I get is we will call you back. I have 2 vehicles booked and refuse to assist in any way,,

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    Response from Montway Auto Transport

    Dear Michael,

    I trust this message finds you well. I sincerely regret the inconvenience you've experienced. Following a review of your order, it appears that the fact that your motorcycle was in a metal crate was not communicated to our sales team or the agents during order verification. The booking agent advised the use of wooden skids to ensure optimal security during transport. As for the contact information for the transport company was not provided, the contract details were still pending finalization. Please note that a full refund has been processed for both of your orders with us.

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    Customer ServicePriceStaff

    Reviewed Nov. 25, 2025

    I was charged a toll fee while my car was in transit. I called Montway and the carrier company. I received no help from either company. After talking to the toll company several times, explaining that I was not in the car. I ended up paying the toll fee. The driver of the truck that delivered my car was excellent. It was the two companies that offered no help.

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    Response from Montway Auto Transport

    I am sorry to learn about the inconvenience of your transponder being charged. We do state in our shipment emails, as well as on our website, that transponders should be removed from the vehicle before transport. In transport, it is possible for transponders to be scanned by toll stations. Neither Montway nor the carrier would be responsible for any devices left inside the vehicle.

    Toll companies are completely separate businesses from Montway. As the owner of the vehicle, you would need to contact them yourself to resolve such an issue. At the time of delivery, you should have been provided with a Bill of Lading. You can use this, as well as your order confirmation, to dispute the charges. These documents are proof that your vehicle was on an auto transporter during this time.

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    Staff

    Reviewed Nov. 21, 2025

    Montway did a great job of transporting our car to another state, and any and all timing issues were easily resolved and the move was perfect. The staff at Montway were knowledgeable and performed all tasks perfectly. I would definitely recommend them. I was especially pleased by the driver and the large auto carrier he was in control of. He made delivery of my car very easy and he was definitely an expert with such a large vehicle

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience. We are delighted to hear that our team could meet your expectations, especially in resolving timing issues for your car's transport. Your praise for our knowledgeable staff and the expertise of our driver reinforces our commitment to delivering top-notch service. We truly appreciate your recommendation and look forward to assisting you in the future. Safe travels!

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    TechPunctuality & SpeedStaff

    Reviewed Nov. 21, 2025

    Communicating with Montway about the auto transport process was easy. A few representatives gave excellent guidance. Then arranging the contract and pickup and delivery went easily and smoothly. The schedule was kept. I would use Montway again if the need to transport another auto arises. Montway was recommended by our son, who has used it before.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience with us. We're delighted to hear that the transport process went smoothly and that our representatives provided excellent guidance. It's great to know that keeping the schedule was seamless for you! Recommendations from satisfied customers like your son mean the world to us, and we look forward to serving you again when needed.

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    Customer ServicePrice

    Reviewed Nov. 21, 2025

    Do not use Montway for car shipping. I told them I was under a time constraint and they gave me an option for guaranteed pick up for $400 extra, above the $1700 quoted. I now find out, they used a tow company to pick up my brand new Mercedes and tow it to an off-site location, where it's been for 2 days while they try and find someone to transport my vehicle. They refuse to give me the number to a supervisor, saying someone will call me, but they do not.

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    Response from Montway Auto Transport

    Thank you for selecting Montway for your vehicle transport needs. We acknowledge your dissatisfaction with the service provided. In the logistics process, vehicle transfers between trucks and terminals are standard practice for route optimisation. Inspections are conducted at each point of transfer to ensure vehicle safety. This information is included in your booking confirmation for transparency. Following a review of your order and the identification of areas for improvement, the cancellation fee has been waived.

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    Staff

    Reviewed Nov. 21, 2025

    I needed to get a car to Maryland and Montway did a great job. The truck that came was on time and very helpful. The driver also got the keys stashed for me on the other end. This was above what you would expect. Would use them again. The car was totally fine when we arrived to the house on the other end.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway. We're delighted to hear that everything went smoothly and seamlessly with the transport, including the driver going above and beyond to secure your keys for you. It's great to know that you would choose us again. Your satisfaction is our priority, and we look forward to serving you with the same excellent service in the future!

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    Customer ServiceStaffBilling

    Reviewed Nov. 21, 2025

    My car was damaged upon arrival. I tried to email the company numerous times and was ignored. I try to call, and they say they are not the department that can help me and that someone will follow up with an email. No such thing has occurred. I am just distraught with the lack of accountability on the driver's part. In addition, the trucking company over-promises and under-delivers, claiming that vehicles will arrive at a specific date and time, then on said date and time, I call and he states that there were delays. Delays are fines; that is not the issue. Why am I hearing about them at the time of the alleged delivery when he has known about the delay for hours/days? In addition, follow-up with Montway customer service was piss poor, like I said, the car was scratched during transit, and no one followed up. I even have the picture evidence. I also received no Bill of delivery form as I was supposed to; customer service has yet to respond.

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    Response from Montway Auto Transport

    Thank you for your feedback regarding your vehicle shipment. We acknowledge the issues you experienced, including reported damage and communication delays. Our goal is to ensure vehicles are delivered in optimal condition, and we are reviewing the reported scratches and update delays. We apologize for the inconvenience caused by the notification delays and any customer support shortcomings. Our records indicate that your claim could not be fully processed due to missing documentation. The next steps were communicated on October 6th, and the claim was subsequently closed due to a lack of response. Your feedback is appreciated and will be used for process improvement.

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    Reviewed Nov. 21, 2025

    I would recommend this company for car transport. I have used them twice now. They brought my daughter's car from Fla to Ca in May 2025 and then from Las Vegas to WA where it went on to Juneau on a ferry in July 2025.

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    Response from Montway Auto Transport

    Thank you for your review! We appreciate your support and look forward to seeing you again in the future.

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    PriceStaffRates

    Reviewed Nov. 21, 2025

    They communicated throughout the entire process. I was worried as I’ve never trusted these types of companies with my vehicles however, they were very reassuring and they actually exceeded my expectations. They communicated and the pricing was reasonable. I would highly recommend them to others moving cross country. They were very orientated, which was perfect for someone like me. They were pretty flexible maybe a little too flexible because having a 3 to 5 day window before pick up is kind of tough when planning, however they ended up picking up the car within a day or two of what I was expecting so it worked out for me.

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    Response from Montway Auto Transport

    Thank you for sharing your delightful experience with us. We're excited to hear that our team exceeded your expectations and that the communication throughout was reassuring. We aim to provide reasonable pricing and adapt our services to suit our customers' needs, so to know we succeeded in doing so for you is wonderful. Your comment about flexibility is appreciated, and we're glad the timing worked out effectively in your case. Thank you for recommending us to others moving cross-country. We're eager to assist in the future!

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2025

    Driver was courteous, informative and responsible. My car arrived before I did and was waiting for me when I arrived. I've driven my car for four months and have found no problems either mechanically or physically. Highly recommend Montway.

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    Response from Montway Auto Transport

    Thank you for sharing your experience and for highly recommending Montway. We're thrilled to hear that our driver provided courteous, informative, and responsible service, and that your car was delivered promptly and in excellent condition. We truly appreciate your feedback and look forward to assisting you with any future transport needs.

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    Customer ServiceStaff

    Reviewed Nov. 16, 2025

    My husband chose Montway and the driver was fine. The customer service was very thorough as well. For me though, it was too much contact and information. There were way too many emails, phone calls, texts, and then loads of emails about, “Give us a review.” However, that's because I'm very busy and it was a very busy time in a move. We were trying to get situated, and Montway was asking for lots of information. Personally, it felt a bit much, but I'm sure many people would be thrilled to have that much info. I would definitely recommend them to a friend.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're glad to hear that overall, you had a positive experience and found our customer service thorough. We understand that the level of communication might feel overwhelming during a busy time, so we appreciate your feedback and will keep it in mind to balance helpfulness with convenience for our customers. We're delighted to hear you would recommend us and hope to assist you again in the future, providing you with the same attentive and reliable service.

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    PriceStaff

    Reviewed Nov. 14, 2025

    Montway's representative was very friendly and responsive. They gave me a quote right away. It was comparable to other ones, and they were on it right away. They sent me an email within 10 minutes. The transport was from South Carolina to New York which was about 600 miles. The transport was quicker than I thought.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're delighted to hear that your experience with Montway Auto Transport was seamless and satisfying. It's fantastic that our quick and detailed support in providing a quote and the timely delivery of your car exceeded your expectations. We strive to ensure a hassle-free process for our customers, and we're glad we achieved that for your move. We truly appreciate your business and hope to assist you with any future transport needs.

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    Customer ServicePricePunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Nov. 14, 2025

    I ended up with Montway Auto Transport on a recommendation, and everything was good. I shipped our Subaru from California to New York, which is a journey of several thousand miles. Everything went fine. The cost changed, but it was because I added stuff to the car. The weight limit is based on an empty car. We had to change the date. We put it on hold. Montway allowed us to put it on hold, come back, and start over.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your positive experience with Montway. We're glad that you found our communication to be clear and efficient throughout the process. It's great to hear that the cost-related adjustments were handled to your satisfaction and that our team was able to accommodate your schedule changes seamlessly. Your satisfaction is of utmost importance to us, and we truly appreciate your trust and recommendation. We hope to have the opportunity to serve you again in the future. Safe travels!

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    Customer ServiceStaff

    Reviewed Nov. 14, 2025

    I had used Montway way back in 2023 and everything went great, so I used them again. Their customer service is really good. They do hound you but once you tell them what your time frame is, then they wait until you get back with them.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback about your recent experience with Montway. We're thrilled you decided to use our service again after having a great experience earlier this year. We strive to maintain a high standard of customer service, and we're glad to hear you found our communications thorough and satisfactory. Additionally, we appreciate your kind words about the respectful manner in which our team handled your preferences once communicated. We look forward to the possibility of working with you you again for any future transport needs.

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    Customer ServicePriceRates

    Reviewed Nov. 14, 2025

    I'm in the Air Force and I had to move my stuff. I compared prices and Montway was one of the best options. It's expensive to ship a car across the country and they had good pricing, so I was satisfied. They shipped a 2020 Hyundai Elantra for me and nothing funny happened. The customer service was really nice. The only issue I had was with the timing. They gave me an estimated time and it was way further than what it was, but that was just something particular I would say. I wouldn't change much about it. When they brought the car, I had to meet them down the street and nothing was wrong with the vehicle. This is a good company to go by and I would most certainly use them again.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience with Montway Auto Transport. It's wonderful to hear that you found our pricing accurate and were satisfied with both our customer service and overall process. While we aim to deliver to your doorstep where possible, logistical considerations occasionally require adjusted drop locations, which we work to arrange as conveniently as possible. We're glad your vehicle arrived on time and in perfect condition. Knowing our services met your expectations and were worth the cost is the highest compliment we could receive. We're grateful for your trust and look forward to assisting you in future transportation needs!

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    Customer ServicePriceStaffRates

    Reviewed Nov. 14, 2025

    We had Montway ship a Ford Escape from Houston to Berkeley, California. It was my daughter's car and she's the one who lives in Berkeley. The only thing that no one communicated to us is that they would not be able to pick the car up at our house. That's fine, but we were surprised. For future clients, the company should make sure they know, because my daughter's a young woman and she had to drive over and meet a driver at night at a parking lot somewhere in an area she's not familiar with because she had just moved. She was not concerned about it, but as her mother, I was super concerned.

    Regarding pickup, we were at our second home, so we weren't here when the vehicle was being picked up. We had a friend who agreed to come to give the guy the keys, but then he told her at the last minute, “Oh, no. I'm not gonna pick it up at your house. You have to come meet me at this parking lot.” I was even more concerned about it since it was a favor someone was doing. It all worked out and everybody was on the up and up, but it’d be good to let people know, “We're not gonna come to your home.” Besides that, the experience was great. They stuck to their price and dates, and they did what they said they would do. The car arrived and everybody was safe.

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    Response from Montway Auto Transport

    Thank you for taking the time to provide your detailed feedback. We are pleased to hear that the transport process went smoothly with regards to price, timing, and the vehicle’s safe arrival, aligning with your expectations.

    We sincerely apologize for the communication gap regarding the pickup location. Ensuring our customers feel comfortable and well informed during their transport is important to us, and your experience is certainly below our communication standards. We'll address this internally to prevent similar occurrences in the future.

    We appreciate your positive scoring for our service overall and the value alignment you experienced. Should you need assistance with future transports, we would be more than willing to support ensuring tighter coordination. Thank you for considering and trusting Montway, and we look forward to providing an even better service next time.

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    Customer ServicePriceStaff

    Reviewed Nov. 14, 2025

    I had my car shipped from Florida to New York through Montway. The dealership recommended it. I have other offers that were cheaper, but because the dealership recommended it, we decided to go with them. They were very responsible. Everything was smooth. I would highly recommend it.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. Ensuring a seamless experience is something we aim for, and it's great to know that our customer service met your expectations. Your recommendation is valued, and we look forward to assisting you in the future should you need our services again.

    Customer ServicePrice

    Reviewed Nov. 7, 2025

    We had a great experience having Montway transported our car from FL to CO. No problems whatsoever. Communication was good beforehand and during transport. The sign up was easy and price very reasonable.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with us! We are thrilled to hear that your car transport from Florida to Colorado went smoothly and that our communication met your expectations. It's fantastic to know that you found the sign-up process straightforward and our pricing reasonable. We greatly appreciate your feedback and hope to assist you again in the future. Safe travels!

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    Customer ServiceStaff

    Reviewed Nov. 7, 2025

    Our driver was great. He made sure our vehicle was well taken care of. Very meticulously checked over all the tie downs. Great company to deal with. Our vehicle was transported fro. coast to coast. Delivery was on time and had several calls to let us know all the delivery details.

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    Response from Montway Auto Transport

    Thank you so much for sharing your positive review. We're delighted to hear about your great experience with our service. It’s fantastic that our driver’s meticulous attention to detail and commitment to keeping you informed contributed to a seamless coast-to-coast delivery. Your feedback is much appreciated, and we look forward to serving you in the future!

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2025

    The fact that Montway Auto Transport crated the bike made me choose them. The rep answered all my questions, and was very professional and courteous. It was done within minutes. Quick and easy. The original pickup point was Long Island, New York. The delivery town was Georgia. It took only a couple of days. I was in awe of how they didn't need to turn on the bike. They loaded it up and went right onto the flat part of the crate and they strapped it down. It was perfect from start to finish. Also, the quote was exactly what it was and very reasonable. It beat a lot of the other companies. Go with Montway bar none.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. We’re delighted to hear that the process was seamless and that our team was able to successfully coordinate the transport of your husband's motorcycle. It's great to know that our team, from customer representatives to our drivers, provided a professional and efficient service, ensuring your bike was delivered securely in just a couple of days. We appreciate your trust and feedback, and we are glad that the pricing was transparent and competitive. We're here to help whenever you need us again. Safe travels!

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    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 6, 2025

    I have ALS, and I had to move my car from South Carolina to Los Angeles because I'm doing medical aid in dying. I went with Montway because of their rating and the amount of transports they've done. The quote they provided was great. It was very detailed. The transport took four days, and it arrived on time. I called once to see where it was, and customer service pointed out who I should call, and I got the information really quick. Once we do what we gotta do here, we'll send my car back to South Carolina and we plan on using them again to transfer the car.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. We're delighted to hear that everything went smoothly during your move, from the detailed quote to prompt customer service, and an ahead-of-schedule arrival. We sincerely appreciate the opportunity to assist with your transport needs and look forward to serving you again if you plan to move your car back to South Carolina. We’re here should you require any further assistance. Safe travels until then!

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    Customer ServiceCoveragePriceStaff

    Reviewed Nov. 6, 2025

    I had to transport my intermediate SUV to my son from Northwest Indiana to Los Angeles, California. I chose the uncovered transport with Montway. Their pricing was a little bit higher than others, but the others wanted COD. From the reviews that I read, COD was not a good idea because sometimes, the drivers ask for additional money. So, I didn't wanna take any chances, so I prepaid with Montway. I probably paid a little bit more, but that was okay because I didn't want to put my son in an uncomfortable situation. I was very fortunate. I've never done this before and I was scared because it was a car worth $10,000. Montway is a broker and they chose an excellent transport company. The driver was excellent.

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    Response from Montway Auto Transport

    Thank you so much for taking the time to share your detailed experience with us. We're delighted to hear that Montway Auto Transport was able to provide a seamless and stress-free experience during your first vehicle transport. We're pleased that our communication, delivery timing, and payment options met your needs and provided peace of mind for both you and your son. The satisfaction and recommendations of our customers mean a great deal to us, and your positive feedback is truly appreciated. If you ever need to transport another vehicle, we're here to assist again. Safe travels!

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    Customer ServiceTechPriceStaffRates

    Reviewed Nov. 6, 2025

    I ship a lot of cars and I've used Montway. There's one guy in particular in Chicago that I deal with, and he's wonderful. Recently, I had the company transport two cars that went back East over 2,000 miles, and one came from East back to Scottsdale, Arizona. As far as the drivers, the going was terrible because he couldn't speak English. We were doing sign language and it was ridiculous. The coming was good though. I had an American truck driver. Overall, I've been treated decently by Montway.

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    Response from Montway Auto Transport

    Thank you for your thoughtful and detailed review. We’re delighted to hear that you found our service reliable and the quotes aligned perfectly with your expectations. Your feedback about the driver communication challenge is invaluable, and we're glad your return journey helped improve the overall experience. Your recommendation is truly appreciated, and it motivates us to continue providing dependable transport solutions. We look forward to assisting you again in the future should you need our services. Safe travels!

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    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Nov. 6, 2025

    Montway transported a pickup truck for us, and it was a good experience. When it comes to pricing, they weren't the cheapest but they were competitive. The pickup and delivery were on time. We had good communication with the driver every step of the way. So, we're very happy with it.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that the transport of your pickup truck went smoothly and you were satisfied with the communication and service provided by our driver over such a long journey. We strive to balance affordability with quality service, and your feedback affirms our efforts. We're thrilled to know you'll consider us again for future transport needs. We truly appreciate your recommendation and look forward to assisting you again whenever needed.

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    Customer ServiceTimeliness

    Reviewed Nov. 6, 2025

    My location was a very rural area to go to Palm Beach, FLA. My car was picked up at my residence and delivered the next day to my hotel in Palm Beach. Great worry free service. Car was delivered with my clothes and personal belongings as I packed them with nothing missing and no damage to vehicle. Montway Auto transport was very efficient and kept me informed from rural pick up to delivery to my hotel with constant emails keeping me informed and worry free.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that our service surpassed your expectations, ensuring a smooth and hassle-free transport from your rural location to Palm Beach. We're committed to keeping our customers informed throughout the entire process, and we're pleased to know it brought you peace of mind. We appreciate your recommendation and look forward to serving you again in the future!

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    Staff

    Reviewed Nov. 6, 2025

    I used Montway when I had to transport something. They're a professional company and have lived up to their end of the bargain and provided me flawless transportation services. Their price is in the ballpark of everybody else. I've already referred them to a few people.

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    Response from Montway Auto Transport

    Thank you so much for your positive feedback! We are delighted to hear that our team met your expectations and that you are happy with our transportation services. It's great to know that you've shared your experience with friends, and we look forward to assisting them with their transportation needs too. Your recommendation is much appreciated. We're ready to serve you any time the need arises.

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    Customer ServicePriceStaffBillingRates

    Reviewed Nov. 6, 2025

    We did two separate shipments with Montway totaling three cars. There were far too many people involved in the process but other than that, the experience was good. Some of their forms were not signable online and so it made it very difficult to book the passage and pay for it. Other than that, they were good people and good drivers, and the cars arrived in one piece. Go ahead and use Montway.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. We're delighted you found our overall service satisfactory, especially highlighting our professional drivers and seamless vehicle delivery. We appreciate your feedback about the online forms and the number of involved parties, and we take such insights seriously to refine these processes further. Your kind words about our customer service and willingness to recommend us are very gratifying. We look forward to the chance to assist you with future vehicle transits and continuously improve our operations based on valued customer feedback like yours. Safe travels!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2025

    I was relocating from Mississippi to Indiana and needed to have a car moved to Indiana. I used Montway's transport service. I set my request up with a rep over the phone and had a good experience. They were a little bit late on the pick-up end, but they were right on time delivering the car. They brought it directly to me. Its condition was good, too. I would highly recommend Montway.

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    Response from Montway Auto Transport

    Thank you so much for your kind words. We genuinely appreciate you taking the time to share your positive experience with our team at Montway Auto Transport. We are glad to hear that the transport planning went smoothly and you're satisfied with the on-time delivery and supportive service. We're grateful for your recommendation and pleased to know your vehicle arrived in excellent condition. We look forward to serving you again for any future transport needs. Cheers!

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    Customer ServiceStaff

    Reviewed Nov. 6, 2025

    Montway's service was outstanding, warranting a full recommendation. After considering three different companies, I chose to work with them because of their exceptional communication. The rep was very patient. I have never done it. He answered all my questions, even when I called him back several times. He was pleasant and informative. The pick up was from Port Tobacco, Maryland. The driver parked down the street because I live in a cul-de-sac. I drove my car to him and gave him my key. The driver was very careful to put it in the interior truck, which I ordered extra so nothing will happen to my car. He was also very careful when he brought it to me in Louisiana.

    I had phone tracking so I knew where my car was. It was originally scheduled to be there anywhere from three to four days, but it came in two days. I was very impressed and happy. I had just purchased the car. It was two days old. Everything was beautiful and perfect. I'm gonna call Montway in a couple of weeks for them to pick my car up and take it back home.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experiences with us. We're thrilled to hear that you were impressed with our service and communication throughout, from setup to completion. It's fantastic that the delivery exceeded expectations, and your car arrived in pristine condition. We're proud that our team's diligence and professionalism put your mind at ease, especially concerning your new vehicle's safety during transit. Safe travels, and thanks for trusting us with your transportation needs!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2025

    We have two homes and we're coming down to Florida. We're snowbirds. We had Montway transported our car down to Florida. In the beginning, there were too many confirming emails that were a little bit confusing. So, that wasn't as seamless as I thought but they did better with the timelines than I anticipated. Their quote was on the high end of reasonable but once I was involved with it, I didn't wanna change course. The pickup and delivery were seamless. They gave me the driver's name. He was very accessible and he kept me up to date. He answered my phone calls.

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    Response from Montway Auto Transport

    We're thrilled to hear that you had a generally good experience with Montway Auto Transport. Thank you for choosing us to assist you with your seasonal vehicle transport. We're pleased to hear that our service exceeded the anticipated timelines, and the seamless process of vehicle pickup and delivery met your expectations. We acknowledge the confusion created by the number of confirmation emails and apologize for any inconvenience it may have caused. Your feedback is valuable to us as it helps us improve and maintain high service standards. We look forward to the opportunity to assist you in the future, ensuring an even smoother transport experience. Safe travels to your second home!

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    PriceStaff

    Reviewed Nov. 6, 2025

    Montway had one of the more affordable options and they had high ratings. I bought a vehicle out of state and I had them transport it. Everything went well. The vehicle was picked up on a Saturday. So, it was a little bit in the dark until Monday, which is kind of weird. Beyond that, I would recommend them. It was a fine experience all the way around. The driver's really chill, too. He was a nice guy. The quote and the final cost was the same. I didn't pay anymore. So, I'm cool.

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    Response from Montway Auto Transport

    We’re delighted to hear about your smooth experience with Montway. It's heartening to know that despite the initial hiccup over the weekend pickup, the process was relaxed and pleasant thanks to our dedicated driver. Ensuring that the final cost matches the initial quote is one of our core promises, and we're glad it met your expectations, alleviating any concerns. Thank you for recommending us as a reliable auto transport service. We value your feedback and look forward to serving you again in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 6, 2025

    A friend of mine recommended Montway Auto Transport. They dropped my car off when they said they would, so it worked out great. The driver was very good. I’ll use Montway again in May.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We're delighted that you were pleased with our customer service team and the prompt delivery of your vehicle. It’s great to hear that everything from setting up the service to the handover of your car went so smoothly. We value your feedback and are thrilled to know you'd consider using our services again in the future. We look forward to assisting you with your transportation needs anytime!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 6, 2025

    I found them online. Their customer service and drivers were excellent, and the service was fine.

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    Response from Montway Auto Transport

    Thank you for your exceptional feedback and for highlighting your seamless experience with Montway Auto Transport. We're delighted to hear that both our customer service and drivers made your vehicle transport smooth and satisfactory. Your recommendation truly means a lot to us. We appreciate your trust in our services and look forward to assisting you again in the future. Safe travels!

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    Customer ServicePriceStaffRatesCommunicationHonesty & Transparency

    Reviewed Oct. 31, 2025

    I needed a transport service ‘cause I was purchasing a car from Florida and I live in Pennsylvania. I did some comparison and looked at reviews. Montway had good reviews and the best price, so I went with them.

    It was pretty simple and straightforward. The transport organizer was clear on what to expect for the timeline. As soon as he dispatched somebody, he gave me that information.

    I live in a wide street and there’s not a lot of traffic, so the truck was able to get through. By the time I came outside, the driver had lowered it and was on the ground already. He was communicative. He let me know that he was about 20 minutes away.

    The quote was the same as the final price. I was satisfied with it. It took two days. It was pretty fast, and the vehicle was in perfect condition. Actually, it was a day earlier than I expected.

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    Response from Montway Auto Transport

    Thank you for your comments. We’re thrilled that you had a 5-star experience with Montway Auto Transport. It’s wonderful to hear that the entire process from coordination to communication met your expectations, and that you found our pricing to be upfront and reliable. Delivering your vehicle ahead of schedule in pristine condition is a hallmark of the service we strive to provide. We appreciate your business and look forward to assisting you in the future!

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    Price

    Reviewed Oct. 24, 2025

    We found Montway on the internet, and we went with them because their price seemed right. Everything went well with them. They were courteous, on time, efficient, receptive, and respectful. The price was fine, and it remained the same.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're delighted to hear that your vehicle transport with Montway met your expectations for reliability and exemplary service. Providing a streamlined experience are what we strive for daily. We appreciate your recommendation and look forward to transporting vehicles for you or anyone you refer in the future. Safe travels!

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    PriceStaffRatesTransparency

    Reviewed Oct. 23, 2025

    I bought a Mercedes SL63 in another state and had it transported through Montway. It was my first time doing that, and it turned out the best. I hadn't even seen it with my own eyes. When the driver picked it up and took his pictures, he saw no damage and wrote it in the report. When he brought the vehicle, everything turned out amazing. His eyes and his pictures helped me validate what the dealership had sent me.

    Everything went exactly correct, including the price. The delivery process was perfect. I contacted the driver several times, and he accommodated me by passing up sleeping in the hotel. He got the car delivered eight hours before the agreed time. He was absolutely amazing, so I tipped him. These people deserve everything.

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    Response from Montway Auto Transport

    Thank you for your glowing review! We are delighted to hear that your experience with Montway was exceptional, especially considering the nervousness surrounding your high-value purchase. We understand the importance of timeliness and precision in vehicle transport, and we’re thrilled that our driver went above and beyond to deliver your car in flawless condition while addressing any concerns along the way. Your trust and recommendation mean the world to us, and we look forward to serving you in the future.

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    PricePunctuality & SpeedStaffRatesCommunicationFollow-Through

    Reviewed Oct. 23, 2025

    Montway did 100% all the way through the board. They said the transport will take five to six days, but it was done in three. They were amazing from point A to point B. The two drivers, a woman and a man, were phenomenal and kept me updated every couple of hours till we got there. It was quite the experience. We are gonna be using them again to get my son’s car back from school. I would highly recommend them to anybody because it’s the easiest way to transport a vehicle with less hassles and no drama.

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    Response from Montway Auto Transport

    Thank you for taking the time to share such a detailed and enthusiastic review! We're thrilled to know that the transport service not only met but exceeded your expectations with its prompt delivery, professionalism, and communication. It's wonderful to hear your confidence in us for future needs, and we're deeply grateful for your kind recommendation. Thank you for using Montway!

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    Customer ServicePriceStaffEase of Use

    Reviewed Oct. 23, 2025

    I was relocating and needed to ship a Honda Accord from Seattle to Boston. I checked about three companies and went with Montway to do it because of their committed date of pickup. I did everything online and their online tool was really good to navigate. The quote they gave was competitive and the final cost was reasonable. It took about seven to eight days for my car to be shipped.

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    Response from Montway Auto Transport

    Thank you for choosing Montway! We're thrilled to hear that you had such a seamless experience. Providing competitive quotes and reliable service is our passion, so we’re glad this resonated well with you. Your recommendation means a lot to us, and we aim to ensure every customer’s experience is as satisfactory as yours. Thank you for sharing your journey with us—we look forward to assisting you again in the future! Safe travels!

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    Customer ServiceCoverageStaffTimeliness

    Reviewed Oct. 23, 2025

    Montway was fantastic. The entire process was a piece of cake, pretty smooth, and I had no problem. They just had the vehicle for two days and were there at Northern Colorado the next day. It was a pretty reasonable experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your thoughtful feedback. We're delighted to hear that our team was able to provide you with a seamless, hassle-free transportation experience during your relocation. Your positive experience is exactly what we strive for, and we look forward to assisting you in the future. Safe travels and come back soon!

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    Price

    Reviewed Oct. 23, 2025

    I didn’t have any problems booking my transport with Montway. They provided me with a reasonable quote. They were exact on the times and contacted me once they arrived.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your feedback! We're delighted to hear that your experience with Montway was smooth and that your vehicle arrived safely and on time. We strive to keep our clients informed every step of the way, and we’re thrilled to know you felt well-communicated with throughout the process. We're grateful for your recommendation and look forward to assisting your friends and family if they require vehicle transport services. Should you need our services again, we're here to help!

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Oct. 23, 2025

    I moved from Ohio to Florida with three cars. I discussed the distance and the prices with the Montway representative. They gave me a good quote. I could have put one vehicle on a trailer and moved it down here myself for about half the price, but with the logistics and staying at a hotel, the cost was fair. Everything went as planned.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience. We're delighted to hear that Montway's customer service team provided knowledgeable and friendly assistance. It's great to know that both the quoting process and final cost aligned seamlessly with your expectations, and that transportation occurred smoothly and promptly. Your satisfaction reflects the quality service we're committed to providing. We appreciate your recommendation and look forward to serving you again in the future!

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2025

    Definitely a company to avoid. I paid $4400 for them to ship my pickup truck from New York to Kauai and it arrived one month late because their carrier missed the container drop-off window, then missed another container drop-off window and finally made the 3rd attempt. They asked the car be driven 30 minutes from the pickup address since their truck was too big for residential areas so the truck had to be driven to the nearest Home Depot at midnight! When I told them they should help pay for the added one month car rental their customer service rep actually told me that "it was my choice to rent a car" probably because that person never lived in the US and thought I could just walk 30 miles per day to get around Kauai.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience, and I'm truly sorry to hear about the difficulties you faced with our service. Your experience with the delays and communication issues falls far short of the standards we aim to uphold, and I understand how frustrating the situation was, especially having to rent a car as a result. We are keen on learning from cases such as yours to improve our processes, and we're actively reviewing what happened to ensure it doesn’t occur again. If you have any additional concerns or feedback, please do not hesitate to contact us.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 16, 2025

    Montway’s price was competitive. The other group I was initially gonna go with was not able to deliver to the area that I wanted the vehicle to be delivered to. Montway had good people. The pickup was well done. The only thing I didn’t like about the service was that the travel time for the vehicle to be transported was supposedly two to four days. Given that, I would have time to wiggle things around and double-check on some things. But they delivered the vehicle in a day and a half and that was not necessarily wonderful. All of a sudden, everybody was running around to try to make things work. I was not notified of the progress made and I needed to coordinate the drop-off with people that were 200 miles away from me. I was not the person to receive the vehicle and I had to make these arrangements. It was a hard-to-coordinate thing.

    The destination was on Nantucket Island. The delivery guys could not deliver to the island, but they could deliver to the port where the ferry would eventually take the vehicle to the island. That was difficult. It would have been helpful to have more notice of when the vehicle was expected to be dropped off so I could coordinate better. I had to drop everything I did for probably a couple of hours to rearrange and connect and find out if we could have the vehicle dropped off in another place due to restrictions of the Steamship Authority ferry not wanting to have a vehicle stuck in their parking lot for an undetermined amount of time.

    That aside, all the conversations were great, the price was reasonable, and the vehicle was delivered in great condition. Give Montway a shot and compare the prices. The quality of the service is great and I was very happy with it. If there’s gonna be a tricky drop-off, be very clear with them that you want more information about it. In our conversation, we had a day’s notice on the pickup time. Montway was just a couple of minutes late. Everything was fine at the Virginia end. It was just the running around to make it work on the drop-off that was my complaint.

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    Response from Montway Auto Transport

    Thank you for sharing your experience in detail. We're pleased to know that the communication with our team exceeded your expectations and both the pickup and delivery were smooth. We apologize for the early arrival, which I understand caused unexpected logistical issues. Rest assured, we'll aim to provide more convenient advance notice to enhance scheduling plans in the future. It's great to hear that the car arrived in excellent condition and the price met your expectations. We hope to support your transport needs again with even better experiences. Safe travels until then!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 16, 2025

    I liked the promptness of getting stuff transported with Montway. It was being done over the weekend and I had a short timeframe. I needed the car here on a certain day or a weekend. Montway was able to get me the transport that I needed. Working with them was good and the experience was very satisfactory.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your wonderful feedback! We're delighted to hear that you were impressed with our prompt service and attentive customer care. It's gratifying to know that our team met your need for a timely delivery and exceeded your expectations throughout the transport process. We greatly appreciate your recommendation and are committed to maintaining the high standards of service you experienced. Looking forward to serving you again in the future.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 16, 2025

    Montway has great customer service. Their price for transport all the way to New York is reasonable, and the car arrived in the same condition. The timing was really good. I would say to go to them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing such a delightful review. We're thrilled to hear that our team provided clear communication and met your expectations throughout the car shipment. It's great to know that even though the price was slightly above your previous experiences, the quality of our service offered value across the board. Delivering your vehicle safely and on schedule is our top priority, and it's heartening to know that we got it just right. We truly appreciate your recommendation and look forward to assisting you the next time you need auto transport. Safe travels ahead!

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    Customer ServiceSales & MarketingPriceMaintenanceStaffEase of UseRates

    Reviewed Oct. 16, 2025

    I've had Montway's contacts for a long time now. I used them once when we moved to California. The customer experience was good. They were pretty helpful and also explained everything pretty well. They were clear on what was going to be charged and the process. The quote was also fair.

    They accommodated pretty well. We moved from a residential area to another residential area and the driver was good at communicating where he was going drop off the car. We didn't have any issues with that. But one of the cars that was on top was leaking some oil on the front of our car. When it was delivered, the driver cleaned it and he even gave us a discount. He handled it pretty well. I have recommended Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway Auto Transport. We're delighted to hear that your move to California went smoothly and that our team's support met your expectations. It's heartening to know that clear communication and a professional approach contributed to your overall satisfaction. We truly value your recommendation and are thrilled to see you consider it a 5-star experience. Please do not hesitate to reach out if there's anything more we can do for you in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2025

    I picked Montway after I saw they had business with the Better Business Bureau. I had purchased a vehicle and I needed to get it to my daughter in Atlanta. The experience with the organizers was good. We stayed in contact, they sent me emails, they answered questions for me. Once they said that I had a pickup, I talked to the driver on the phone and he very pleasant.

    I was available at pickup and my daughter was available at drop-off. During pickup, the driver was able to pull up on the side of my property in front and we pulled the car out of the driveway and he put it up on the transport. That was fine. He was very nice. He had a whole transport trailer. He pulled it in and it looked like it would hold five or six cars. I was pleased with that. I felt comfortable knowing that he knew how to maneuver, the car was gonna be safe, and that he got it to my daughter like I sent it.

    The transport didn't take long. He told me when he was coming. He got in contact with my daughter and they worked it out. Very pleasant and professional. Montway did a good job getting it to her. She didn't have any damage to it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience. We are delighted to hear that you had a smooth and satisfying experience with Montway. It's wonderful to know that our team's ongoing communication and professionalism ensured a seamless delivery process for your vehicle, even with driveway access challenges. Your recommendation truly means a lot to us, and we strive to deliver exceptional service to all our customers. We look forward to assisting with any future transport needs you or your friends may have.

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    PriceStaffRates

    Reviewed Oct. 16, 2025

    The experience with the Montway coordinator was okay. They seemed to know the details and reassured me. The final price was completely accurate to the quote. It was fair and it was pretty average or a bit less.

    My husband was here for the pickup and we were both there for the drop-off. The drop-off wasn't a problem. They did a great job and it was quick. They kept us informed of when they were arriving and we met them and drove it off. It was pretty easy. The condition of the vehicle was fine and there was no problem.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for taking the time to share your fantastic experience with Montway Auto Transport! We are delighted to hear that our competitive pricing and effective coordination made your car's journey to college seamless. It's great to know that we met your expectations around communication and delivery; your satisfaction is our driving force. Your reassurance and the clear recognition of our commitment motivate us to keep delivering top-quality service. We're thrilled everything went smoothly from pick-up to drop-off, and we hope to assist you again when needed. Cheers!

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Oct. 16, 2025

    The representative at Montway was okay. The only problem I had was about the misspelled name. The recipient was not my name. I called them back, and they fixed it. Montway is a broker, and they had the Cowboy Transport.

    I'm the shipper, and Cowboy actually brought the vehicle directly to the delivery. They communicated very effectively. So, I was able to get that done without any problem. I had a good experience with them. Their website was also very good and easy to use.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that your transport process was smooth and satisfied all around. It's fantastic to know that our customer service team effectively resolved the recipient name issue you encountered and maintained clear communication throughout. We aim to provide detailed explanations and seamless coordination, so we're pleased this was reflected in your experience. We greatly appreciate your feedback and look forward to serving you with reliable transport services in the future. Your satisfaction is our top priority!

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    Customer ServicePriceStaff

    Reviewed Oct. 15, 2025

    I was looking for a way to transport my car, and Montway is the biggest in the country. Setting up the transport, pickup and delivery were all easy. My car went from Miami to Texas, across 1,600 miles. Communicating with the driver was good, and I was happy with the cost too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with us! We're delighted to hear that the transport process was smooth and met your expectations from start to finish. It's wonderful to know that the journey was a success and that communication with the driver was efficient. We take pride in providing cost-friendly and reliable services and appreciate learning that you found both beneficial. Your satisfaction means a lot to us, and we look forward to serving you again in the future if you need to transport a vehicle.

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    Customer ServiceStaffRates

    Reviewed Oct. 15, 2025

    Montway was fine. People had positive reviews on the internet. Communication was also positive. I had no bad experiences at all.

    I do think they scratched my car. There was a scratch at the back of my car and I got an alarm that my Mercedes was in a collision. When we called the gentleman, they said it's common for Mercedes to alarm. But when we got our car back, there was a scratch at the back that was new. We didn't notice it until we drove it home. So I was a little upset.

    I'm just a little sad about my car being scratched at the back. It was not present before the transport.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review and for choosing Montway Auto Transport. We are pleased to hear the communication with your driver met your expectations. If you have not done so already, please reach out to our support staff regarding the indicated damage. As our team can provide guidance and support for resolution. Thank you again for your candid feedback.

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    Sales & MarketingPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 13, 2025

    We had a good experience with Montway Auto Transport. There were only a couple of snafus that made this a Happy review (4) and not a 5. First, the Montway people told me that I was to pay the driver who picked up the car. So, I had the cash ready (in order to take advantage of the discount) for the driver. THIS IS NOT TRUE! We were to pay on delivery, which was a problem because I would not be at the delivery site, and I wasn't even sure my daughter would be there yet, depending on how quickly they arrived. However, I was assured that they accept Venmo and that still qualifies for the discount.

    Secondly, the pick-up date, which fell at the end of the possible date range we were given, was extended a day. This was NOT convenient because we were staying in a hotel near my daughter's apartment. We had to stay another night. My daughter had to be out of her apartment the day before (and the car removed from the parking lot). I intentionally made that date the last date of our window.

    Fortunately the apartment manager allowed us to leave the car there one more day. But then, the driver was running late the next day and wanted to push it off one more day -- which fell outside our pick-up range. We said absolutely not. Even if we have to meet him at midnight, we cannot spend another night at this hotel. We must deliver this car TODAY. As it was, we did meet him at about 11 pm to deliver the car, but at least we could head home the next morning. The car did make it to Oregon after my daughter arrived, so that worked out well. There were no issues with the travel or the delivery - we were pleased about that.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're pleased to hear that overall your interaction with Montway Auto Transport was positive and the car arrived safely in Oregon. We apologize for the communication hiccups regarding the payment and unexpected change in the pickup schedule, that understandably caused inconvenience during your plans. Your feedback highlights important areas where we can improve and we assure you, we are committed to making these adjustments to enhance our service. We appreciate your patience and would be delighted to assist you with any future transport needs. Safe travels to you and your daughter!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2025

    I had my vehicle shipped from east to west coast and it was very professional and I am updated as to where the car will be delivered at. Car has no flaws and secured. The car arrived at my friend’s house before I arrived at the location and they handled it really well. Only thing is the pick up location is firm and you couldn't ask for somewhere closer even when my friend who got her car shipped through them, had her car picked up at a much closer location. I was told by the trucker to accept the location or they will cancel the shipping. Overall excellent experience very friendly people through call and the delivery trucker also very nice. Easy booking through call also.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're thrilled to hear that we provided you with professional service and kept you updated on your vehicle's journey. I'm glad that your car arrived safely and securely, meeting your expectations. Regarding the pickup location, we strive to meet customer needs wherever possible. Your feedback is valuable, and we'll certainly take this into consideration to improve our service in the future. We're pleased you found our team pleasant to deal with and enjoyed the booking process. We look forward to serving you again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    I had a fantastic experience with Montway Auto Transport and highly recommend their service. From start to finish, everything was handled with professionalism and efficiency. They picked up my vehicle exactly as scheduled and delivered it ahead of time, which was a pleasant surprise. The driver was courteous and clearly experienced, taking extra care to ensure the car was loaded and transported safely. Communication throughout the process was excellent — I was kept informed every step of the way. It’s clear that Montway values customer satisfaction and takes pride in delivering a stress-free transport experience. If you're looking for a fast, safe, and professional auto transport service, Montway is the way to go.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your exceptional experience with Montway. We are delighted to hear that you found our service professional and efficient from start to finish. Communication and peace of mind are crucial, and it's gratifying to know you were kept informed every step of the way. We truly value your endorsement and look forward to serving you again in the future.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyHonesty & Transparency

    Reviewed Oct. 6, 2025

    Why I Recommend Montway Auto Transport. I would confidently recommend Montway Auto Transport to anyone needing to move a vehicle safely, efficiently, and without unnecessary stress. My experience with them was both professional and reassuring from start to finish. The booking process was straightforward, with clear communication about pricing, scheduling, and what to expect at each stage.

    Once my order was confirmed, Montway kept me informed through timely updates and transparent communication. The driver who handled my vehicle was punctual, courteous, and demonstrated great care while loading and unloading. The entire process—from pickup to delivery—went exactly as scheduled, with no hidden fees or unexpected issues.

    What impressed me most was Montway’s attention to detail and customer service. Their representatives were easy to reach, responsive to questions, and genuinely concerned about ensuring my car arrived in excellent condition. For anyone looking for a dependable and trustworthy auto transport company, Montway delivers both peace of mind and professionalism.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your experience with Montway. We are delighted to hear that you found our service professional, efficient, and stress-free. Should you need vehicle transport in the future, we are here to assist you with unparalleled support and dedication.

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    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Oct. 5, 2025

    ChatGPT and Google helped me find Montway, which brought my Jeep Wrangler from Jacksonville, Florida to Moneta, Virginia. It's great.

    I was offered closed transport and open transport, and I chose open transport to save money. The pickup an delivery went very smoothly, a lot quicker than I was expecting. By the time they called me to let me know they found a driver, it was less than 48 hours before I had my vehicle. The quote was fair. The cost was a little expensive, but it was exactly what they said it was gonna be. The man that dropped off my vehicle was very professional and kind, and they were within the timeframe they said they would be, so it was all positive and I’m very satisfied.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your experience with Montway. We're thrilled to hear that transporting your vehicle was smooth and quick, and that you found our service to be both efficient and professional. We aim to provide clear and reliable service with options tailored to budget needs and appreciate your understanding of our pricing relative to service quality. Your feedback is invaluable to us, and we look forward to the opportunity to assist you with your transport needs in the future. Safe travels!

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    Customer ServicePrice

    Reviewed Oct. 4, 2025

    From the first phone call to get a quote, to the delivery of my vehicle, my experience with Montway was first class all the way. I highly recommend them to anyone thinking of shipping a vehicle. They will be my first call if I need this service in the future.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with us! We're overjoyed to hear that everything from the initial quote to the delivery of your vehicle went seamlessly. We greatly appreciate your high recommendation, and it's truly rewarding knowing we met your needs and expectations. Should you ever require our services again, we would be excited to assist you. Safe travels and heartfelt thanks for your support!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 4, 2025

    I saw good reviews on the internet for Montway. Their customer service was excellent all the way through. The pricing and the paperwork were really good. I worked with the dealer and let him know when the transport would be showing up. I live in Alaska, and our transport was coming up from Hudson, so it worked out well. The delivery was excellent. I would recommend them.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We greatly appreciate your positive feedback. We're glad to hear that you found our pricing competitive and that coordinating transport, even from a distant location like Alaska, was seamless. Delivering great customer service and efficient transportation are top priorities for us. Thank you for recommending Montway. We look forward to assisting you again in the future if the need arises!

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    PriceRates

    Reviewed Oct. 4, 2025

    Transport went well overall. Price was appropriate. Only concern was when vehicle was picked up, the carrier was labeled with their transport company info and not MTA or Montway. It turned out ok, however. Car picked up when and where requested and delivered timely and safely where requested.

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    Response from Montway Auto Transport

    Thank you for sharing your experience. We're pleased to hear that the transport went smoothly overall and that your vehicle was picked up and delivered in a timely and safe manner. We understand your concern regarding the carrier's labeling and assure you that each transport is carefully coordinated with trusted partners to ensure a reliable service. We appreciate your feedback and are glad everything worked out well. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing us!

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    PriceStaff

    Reviewed Oct. 3, 2025

    They helped us move a large 1970 step van from Oklahoma to Austin Texas. It was not a usual size vehicle, so took some special care and equipment to move, but they did a fantastic job! The entire experience was easy and efficient. They were the best quote. Communicated clearly their pick up and drop off times. Were helpful on both ends and on time. What more could you want?! I would definitely use them again and would highly recommend.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience. We're thrilled to hear that transporting your step van went smoothly and that our team could meet your needs effectively. It’s wonderful to know that the process was efficient, communication was clear, and timing was seamless. Your recommendation means a lot. We look forward to the opportunity of serving you again!

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    TechPriceRates

    Reviewed Oct. 3, 2025

    I have used Montway about 3 or 4 times now after my regular auto transport starting raising prices after contract and missing deadlines to pick up my vehicles. My experience was Montway has been exceptional so far, no price gauging and they have picked up my cars on time. Will continue to use Montway and would recommend them for anyone with car shipping needs.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're delighted to hear that you've had exceptional experiences with Montway, including punctual pick-ups and fair pricing. It's fantastic to know that our service exceeds your expectations and makes your transport worries a thing of the past. We appreciate your recommendations and look forward to continuing to serve your car shipping needs. If there's anything we can assist with in the future, don't hesitate to reach out.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Everything went very smoothly and the driver was great, efficient and friendly. I was very happy with the service. If I ever have to have another car transferred, I will call you! Thank you for being so trustworthy and efficient I would highly recommend your service to my friends and family.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback. We're thrilled to hear that your experience was so seamless and that our driver could make a positive impact. It's truly gratifying to know that you trust us with your car transfers. We appreciate your recommendation and look forward to serving you and your loved ones in the future.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Oct. 3, 2025

    My actual carrier, Smiles Express was absolutely amazing. The driver actually timed delivery right down to when my plane touched down. I took an Uber to the pickup site and the driver reimbursed me for the Uber drive. Made having to rent a car unnecessary... which saved me a lot of money. It was really Smiles Express that did the great job. Montway was just the booking agent.

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    Response from Montway Auto Transport

    Thank you for sharing your story with us. We're delighted to hear that your experience went smoothly and exceeded your expectations, specifically regarding the timing and exceptional support from the driver. While Montway facilitated the booking, it's gratifying to know that our partners are providing such excellent service. We genuinely appreciate your feedback and are thrilled that everything worked seamlessly. If you have any other experience or need assistance in the future, feel free to reach out. Safe travels!

    Verified purchase
    PriceRates

    Reviewed Oct. 3, 2025

    This was the third time that I have used Montway for a long distance shipment. The service is reasonably priced. Pickup and delivery have been within the promised times. The vehicles arrived in good condition. For this shipment from Ohio to California, Montway's fee was 53 cents per mile. Average costs for driving a vehicle are 60 cents to 90 cents per mile. It can be more economical to use Montway.

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    Response from Montway Auto Transport

    Thank you for your kind words, Geoffrey. We're thrilled our fast delivery, affordable pricing, and outstanding carrier performance met your needs.

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    PriceStaff

    Reviewed Oct. 3, 2025

    Pickup and delivery was on time. No scratches or dings to my car. Driver friendly and courteous. Door to door pickup and delivery was extremely convenient. If I need to use this company again in the future, I definitely would. Travel cross-country is not cheap but this system worked very well for my needs.

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    Response from Montway Auto Transport

    Thank you for your review, Cathy. We're delighted our efficient service and excellent carrier performance delivered your vehicle promptly.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2025

    Good experience for the transport of my 2 cars. Amazing customer service from Montway representatives, answering all my concerns, that gave me peace of mind. The drivers: very professional, I received my cars as scheduled, no issues or damages; same driver who picked up the car in California, was the driver who delivered it, in Texas. From all the transport companies in the market, I'm glad I used Montway. Thank you.

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    Response from Montway Auto Transport

    Carmen, thank you for your kind words! We're delighted our carriers performed well, providing excellent communication and delivering your vehicle safely.

    Verified purchase
    PriceRates

    Reviewed Oct. 3, 2025

    Clearly communicated and did a great job at a reasonable price. Was able to expedite my order when my plans changed. I have used other transportation carriers in the past when moving across the country and Montway was the best. I would recommend them to my friends and family. I will be using them again when we move back to Texas.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Daniel, we're happy to hear our competitive pricing and clear communication made your auto shipping process smooth and stress-free. Thank you for choosing us!

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 3, 2025

    Good communication from the company and the driver. The car arrived on time and in good condition. I was very pleased with the service after another company did not work out. We will likely use them again. Just remember to have a large pick up and delivery window when you schedule.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Amy. We're glad our excellent communication and reliable carriers made your experience enjoyable.

    Verified purchase
    Sales & MarketingStaffTimeliness

    Reviewed Oct. 3, 2025

    I found out about this through TikTok. I was very hesitant and I thought it was a scam. They require the deposit upfront and the rest when your vehicle is delivered. I had an AirTag so I knew where my vehicle was and the driver was super responsive and reliable!!! I will use them again to ship my vehicle back to Louisiana. (I shipped from Louisiana to Washington D.C.) The pick up and drop off is in a public and well light area, usually a large supermarket with lots of parking. I highly recommend. I put in my request and the same day I got a pickup time for the next day and my driver reached out. It took 2 days for shipping. Pick up was the very next day after my request.

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    Response from Montway Auto Transport

    Thank you for your kind words! We're happy to hear our quick turnaround and clear communication made your auto shipping process smooth and stress-free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2025

    I needed a car shipped from New York to an out of the way destination in Idaho. The car was picked up on time and was delivered in less than a week. Very accommodating to my schedule as I needed to reschedule one time. Great communication. Professional driver team. Would use again.

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    Response from Montway Auto Transport

    Stephen, thank you for your positive review! We're glad our fast service, excellent communication, and reliable carriers provided a smooth experience.

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    Customer ServiceTechStaff

    Reviewed Oct. 3, 2025

    This was my first time transporting a car and had a bad experience with a company that was recommended. I was skeptical when calling Montway but it turned out to be the best decision. They were very professional and thorough from time of booking to delivery of my car. I would definitely recommend them I was completely satisfied. My car was pickup on a Wednesday in MI and was delivered to FL by Friday.

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    Response from Montway Auto Transport

    Thank you for trusting us, Mykrisha. We strive to provide excellent service throughout your entire shipping process.

    Verified purchase
    Staff

    Reviewed Oct. 3, 2025

    Excellent and hasty service. I worked with them in July of 2025 without any problems or delays. In fact, my sedan was delivered earlier than expected. I would recommend Montway to anyone in need of their services. If I ever find my car needing transportation, I’ll be sure to do business with them again.

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    Response from Montway Auto Transport

    Sabastian, we appreciate your positive comments on our quick time frames and excellent service. Ensuring a smooth process is our goal.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 3, 2025

    Very Satisfied with your service. Communication was excellent, keeping me updated throughout the shipment. Your driver was exceptional letting me know where he was along the way and when he expected to arrive. Delivered my vehicle directly to my driveway even though I offered to meet him in a more accessible location. Will definitely use you again and highly recommend your services, many Thanks!

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    Response from Montway Auto Transport

    Roy, thank you for your positive review! We're glad our door-to-door service, excellent communication, and reliable carriers provided a smooth experience.

    Verified purchase
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Oct. 3, 2025

    Everything was Great! I Loved working with them. Honesty was a little skeptical but after reading they were number one car shopping service, I had to try it. The Communication was great. Car received in same condition it left. Frank was great and very fast! Will work with them again.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience and that the driver was able to create such a positive outcome for you. It's great knowing that our communication met your expectations and that the car was received in pristine condition. We truly appreciate your trust and look forward to having the chance to serve you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Montway is professional, kind and courteous...all the way around. We had a wonderful experience and would use and recommend their services to anyone who is looking to ship a car. Thank you all for taking such great care of our car. We will be calling again soon! In fact, we recommended to a family friend already and they had a lovely experience as well.

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    Response from Montway Auto Transport

    Melanie, thank you for trusting us with your auto shipping! We're delighted that our efficient service and excellent carrier performance delivered your vehicle with care.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 26, 2025

    These guys are professional and efficient. Excellent communication. They gave me a quote in May and didn't change it till I finally placed my order in September. Everything occurred as it should have.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team was able to provide you with professional and efficient service, and that the communication and transparency regarding your quote met your expectations. We appreciate your business and are delighted to have been a part of your smooth ordering journey. Have a great day!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 20, 2025

    I had Montway do a transport from Houston to Los Angeles and it was a very good experience. Everything went really well. It could not have gotten better and I'm definitely gonna use their service again in the future.

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    Response from Montway Auto Transport

    Thank you for your kind words and for choosing Montway Auto Transport for your shipment from Houston to Los Angeles. We're thrilled to hear that everything went seamlessly and exceeded your expectations. Our team is dedicated to providing exceptional service, and we're delighted that both the pricing and transportation met your satisfaction. We're excited to serve you again in the future with the same efficiency you experienced. Safe travels until then!

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Sept. 20, 2025

    Aside from Montway's, I got one other estimate and it was less expensive, but Montway was the highest rated shipper I could find. I went with them and The folks from Montway walked me through how transporting was gonna work. They were calm and very patient. This is the only time I've ever done this and the car we were shipping was over $100,000, so I was hyper nervous about doing this. It was a fantastic experience overall.

    Pickup and delivery worked out fine. In San Francisco, they reached out to us and told us they had the 18-wheeler. My family member drove the Porsche down to where they could meet them. They put the car into the truck and shipped it over here. They let me know a day ahead of time they were gonna be heading over, then they let me know the morning of where they were and how far they'd be. Ultimately, my wife went and met them three blocks from our house to get the car.

    At one point, the transport was sitting in Chicago and one shipper didn't realize not to reach out to me, but did. I called Montway, and they said, "It's fine. We've got this. We're picking it up." If I was to say anything to anybody out there, for example a novice, "If you are not doing this on a regular, they are fantastic to hold your hand through the process. That's the value."

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We're proud to hear that we exceeded your expectations, especially considering this was your first time shipping a high-value car. It's great to know that our team was patient and provided clear guidance throughout the process. We understand the importance of peace of mind when shipping a valuable vehicle and are pleased that everything went smoothly with the pickup and delivery. Your acknowledgment of our consistent pricing and dependable communication means the world to us. We appreciate your trust and look forward to serving you in the future should the need arise again!

    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 20, 2025

    Montway contacted me to help me set up the transport. My customer service experience was really good. The price felt fair, and the pickup and delivery were very smooth. I had to walk out to the main road upon delivery. They pretty much brought the car directly to me. I would recommend Montway. The process was seamless.

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    Response from Montway Auto Transport

    Thank you so much for your kind words. We are delighted to hear that your transport experience with Montway was seamless and that you found our services to be smooth and fairly priced. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We're pleased that we could make the process easy for you, and we look forward to serving you again in the future. Cheers!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Sept. 20, 2025

    I got to know about Montway through the internet. I had them transport a vehicle from Michigan to Florida and their customer service was good. It was easy to set up the transport and their quote was the same with everywhere else. Pick-up and delivery were easy. I met the driver outside when he delivered the vehicle.

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    Response from Montway Auto Transport

    We appreciate you taking the time to share your positive experience with us! It's wonderful to hear that everything went smoothly and met your expectations, from our competitive pricing to the seamless delivery of your vehicle. We're thrilled to have lived up to your standards and hope to work with you again in the future. Thank you for choosing Montway Auto Transport!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Sept. 20, 2025

    I transported three cars with Montway. I liked their reputation and they are one of my friends’ recommendation. I started out online to set up the transport and Alex called me, and we continued the process over the phone. He was very professional, straight to the point, thorough and very careful about their communication. Even during the transport, they provided a tracking. Montway's price is the best in the market, considering the actual service. This is the first time that I'm impressed with any of the services that I'm receiving. From beginning to end, it was flawless.

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    Response from Montway Auto Transport

    Thank you for sharing such positive feedback about your experience with Montway Auto Transport. We're thrilled to hear that our professionalism, thorough communication, and reliable service met your expectations throughout the process of transporting your cars. It's fantastic that the quoting and tracking provided reassuring consistency and ease. We greatly appreciate your recommendation and look forward to the opportunity to serve you again in the future. Should you need our services again, please don’t hesitate to reach out.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Sept. 20, 2025

    I wanted a specific vehicle and I couldn't find it anywhere around my area. I found one in Maryland, and Montway was who the dealership recommended to me for the transport. Working with Montway, overall, was good. I had trouble getting in contact with the person at first, but somebody called me shortly thereafter and addressed all my concerns. Then everything went smoothly. Prior to the vehicle arriving, they contacted me about an hour and a half before they arrived at my house. The vehicle had a lot of bugs on it but we used open transport all the way from Maryland, so it's not unexpected. But it was in perfect condition and there were no issues with it. The driver gave me a chance to look over the car.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway Auto Transport! We're delighted to hear that our team could smoothly resolve the initial communication hiccup and provide a seamless delivery directly to your home. We appreciate you highlighting the user-friendliness of our website; it's top priority for us to make the process as convenient as possible. It’s gratifying to know your vehicle arrived in pristine condition aside from a few inevitable natural challenges of open transport. We truly value your recommendation and look forward to serving you again in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2025

    Montway is a great company, and I had great service from them. I used them a month ago to transport a sedan from Boston to Miami. The pickup and delivery were fast. One issue was I couldn't contact the driver very well. It took time for him to pick the car from Boston, so it kind of delayed the transport one day.

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    Response from Montway Auto Transport

    We greatly appreciate your positive feedback regarding your recent transport from Boston to Miami. It's wonderful to hear that the overall service was speedy and satisfactory. We apologize for any inconvenience you faced while trying to reach the driver and for the slight delay in picking up the vehicle. We strive to enhance our communication channels and punctuality to better serve you in the future. Thank you for your understanding and high praise. We look forward to serving you with flawless convenience should you have transport needs again. Safe travels!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2025

    I used Montway last year to bring a vehicle up north. It's been great customer service and punctuality. When they told me that they were gonna pick up the vehicle and when it was gonna arrive was what happened. Everything was great.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're delighted to hear that our customer service, punctuality, and reliable communication left such a positive impression. Our team is committed to providing the level of service you mentioned, and it's encouraging to know we met your expectations. We appreciate your continued trust in us for your vehicle transport needs and look forward to serving you again in the future.

    Verified purchase
    PriceStaff

    Reviewed Sept. 19, 2025

    I got a fair quote from Montway. The representative I worked with was very helpful. The pick up went smoothly as far as I could tell. We had a tracker in the car so we were able to track the progress of the trucker, and everything worked fine.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience! It's great to hear that our team provided helpful service and that the transport process went smoothly for your 800-mile journey. We're delighted the tracking feature was beneficial for you. We appreciate your trust in us and look forward to serving you again in the future.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 19, 2025

    I liked Montway for the ratings they had online and when I dealt with the customer service, it was fine. Most of the communication was electronic but when I spoke to someone, it was fine. The pickup was great and everything was as good as it could have been, at least as far as I could expect.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We're delighted to hear that our team provided a seamless and satisfying experience, from facilitating online communication to successfully meeting your scheduling needs. Your commendations, particularly regarding the smoothness of our pickup service, are appreciated. We're glad you found everything exceeded your expectations and are grateful for your recommendation. We look forward to the opportunity to serve you again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2025

    I did a Google search and Montway was one of the companies that I called. The customer service was outstanding. The reps were extremely accommodating and prompt, and worked around my schedule. They overdelivered and got my car there faster than they said they would.

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    Response from Montway Auto Transport

    Thank you so much for your fantastic feedback! We're thrilled to hear that our service exceeded your expectations and that our team was able to accommodate your needs efficiently. Our goal is always to deliver outstanding service and timely delivery. We genuinely appreciate your business and look forward to assisting you with any future moves. Safe travels!

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    PriceRatesTransparency

    Reviewed Sept. 19, 2025

    I've used Montway in the past, and it worked well for me before. This time, I went through the uShip website, got a bunch of quotes, and still went with Montway. I had a Jeep transported from Ohio to Minnesota and they kept in touch and brought it to my house. However, the quote went up 100 bucks because the Jeep had a lift kit on it, and apparently, that's not usually in their original quote.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport again and for sharing your positive experience! We're delighted that the transportation process was smooth and our team kept you well-informed throughout. We're sorry for any inconvenience caused by the change in pricing due to the lift kit, but appreciate your understanding and high rating on service and support. Your recommendation means a lot to us, and we hope to serve you again for any future transport needs. Safe travels!

    PriceHonesty & Transparency

    Reviewed Sept. 8, 2025

    It's only 1 star because I can't put zero. I ended up being charged $300 above the quoted prize because they are just a broker and when the actually carrier came, they asked for separate additional fees. These guys are dishonest, save your money and take your business elsewhere.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience. Our team has reviewed your order and see that the driver requested additional funds because you had personal items in the vehicle that were outside of the allowed amount. Our agent did explain that the personal items should be under 100lbs and below window level - this is standard on every order. If a driver arrives and sees that there is more in the vehicle, or it is loaded above window level or throughout the vehicle, they do have the ability to request additional funds. Please refer to the terms and conditions of your order.

    Staff

    Reviewed Sept. 5, 2025

    A total nightmare. Our car was supposed to be delivered five days ago, and Montway is completely unwilling to help. They offered laughable compensation. Montway uses unprofessional and incompetent carriers. Do not use this company.

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    Response from Montway Auto Transport

    Thank you for reaching out and sharing your experience. I'm deeply sorry to hear about the issues you've faced with the delivery of your vehicle. It's concerning to know that your car hadn't arrived as scheduled and that you felt unsupported. This is not the level of service you should expect, and we genuinely apologize for any distress this has caused. Your feedback is valuable, and we appreciate you bringing this matter to our attention.

    StaffHonesty & Transparency

    Reviewed Sept. 3, 2025

    Constant barrage of lies from 4 separate employees. "Guaranteed" "Promise". They never came on the promised date, kept making promises that didn't happen. Do not use this company, it would be a mistake.

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    Response from Montway Auto Transport

    Thank you for taking the time to provide your feedback. We deeply apologize for the frustration you've experienced with our company. Your report about the commitments made by our staff and the service delivery issues are of keen concern to us. Our team strives for transparency and punctuality, and it's clear we've fallen short in your situation. Please be assured that your case will be reviewed thoroughly, and steps will be taken to prevent similar occurrences in the future.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 28, 2025

    I have used Montway Auto Transport for at least three years and recently placed another order. I started with them and have continued using them because they are well organized with both pickup and delivery. Most recently, they transported my car from New York to Florida. I usually get my car within one to five days, so the timing has been good. Their pricing has also been pretty consistent. The drivers, as well as the people on the phone, have been very good, although there are sometimes language problems.

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    Response from Montway Auto Transport

    Thank you so much for your thoughtful review. We're delighted to hear that you continue to choose Montway Auto Transport due to our consistent service and pricing. It's wonderful that your recent car transport from New York to Florida met your expectations in time frame and quality. We appreciate your recommendations to friends and family, and your trust means everything to us. We look forward to serving you again in the future!

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    PriceStaffRates

    Reviewed Aug. 28, 2025

    I was moving and I needed to get my car to a different state. I YouTubed a couple of companies, went from there and chose Montway. It was super easy and everyone was very helpful. We had some hiccups as far as communication, but the driver was nice, very informative, and delivered my vehicle on time. My apartment is rather small, and they couldn't get the truck in there, so he drove my car to my apartment.

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    Response from Montway Auto Transport

    Thank you for sharing your wonderful experience with Montway Auto Transport! We're delighted that we could make your first time using this service a positive one, and that the team assisted you so well throughout the process. Accommodating a satisfactory agreement on pricing demonstrates our commitment to customer satisfaction, and it's fantastic to hear that the transport and delivery were both successful and timely. We're especially pleased to know that our services met your expectations with getting the vehicle safely delivered. We appreciate your kind feedback and look forward to the opportunity to assist you again in the future. If you need anything else, feel free to reach out. Safe travels with your newly delivered vehicle!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 28, 2025

    We moved from Pennsylvania to Arizona and we needed to get my jeep out there, and Montway was recommended on a college parents' Facebook group. I decided based on our interaction and the price. For pickup, I was supposed to be there but it was delayed by a day and I had to fly out, but for drop-off, the driver was wonderful. We have a pretty wide street and he came and literally dropped it in front of my house.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport. We're glad to hear that our team offered competitive pricing and facilitated seamless communication. Apologizing for the slight delay, yet it's wonderful to know the delivery and your interaction with the driver exceeded expectations. It’s great to see your vehicle was handled professionally upon arrival as well. Here's to smooth transitions in your new location, and we appreciate your strong recommendation! If there's anything else you need, we're here to help.

    Verified purchase
    StaffTransparency

    Reviewed Aug. 28, 2025

    Montway has great reviews online, and they had a better price point at that time. My experience setting up the transport has been easy-peasy, which was what I expected, and it was smooth. It was a young lady I spoke with initially, and I had most of my communication with her. She’s knowledgeable, patient, and explained the process. And since I scheduled early, it played in my favor in terms of the price point.

    And the driver who was hired for this run was tenured. He was experienced. And so, he came through. He introduced himself. We both took pictures of my car all the way around. I gave him the key. He would give me a call and let me know where he was throughout the transport. We gave it a week to drop off, but he showed up earlier than expected. The pick-up point has wide streets, so he had no problems getting to me. The drop-off point is a little more compact, but he found a way to maneuver and get the car, and he parked it for me. And there was no issue with the car when it arrived. So, it was great, and I tipped the driver.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with us. We are thrilled to hear that our team's professionalism and transparency made your transport journey smooth and delightful. It is great to know that both our representative and the driver provided exceptional service, exceeding your expectations. We strive for perfection in making vehicle transportation hassle-free, and your high recommendation praises the efforts of our committed team. If you ever require dependable transport again, we're ready to assist. Safe travels wherever you go!

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    City:
    Chicago
    State/Province:
    IL
    Country:
    United States
    Website:
    www.montway.com

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