Montway Auto Transport

The gentleman from Montway worked around my time so that I could be there when the car was delivered. So, that was good. Also, Montway is a lot cheaper than the other transport companies. Setting everything up was not a problem. They just sent me the email about when they could do the service and I agreed. Then they told me when it was coming. When the driver was close, he was behind a day, which was all right. He told me about it and the next day I was going to be busy, so he went and delivered the other cars before he came back to me, so that he can do it on my time. So, he was pretty good about the whole thing. The car came in good shape, too. There were no scratches or dents. I always stick with Montway. I've had like four cars delivered with Montway. They're the quickest and the cheapest.

On Montway's website, they have an excellent frequently asked questions tutorial thing about how the process works. Also, Montway was on the ball. My experience was very smooth.

Montway sounded good to me. The drivers came the day that they said and picked up the car. It was here in record time and even beat us here. I was very impressed. Everything went smooth as can be and I would definitely recommend them.

Working with them was quick and simple. The vehicle got inspected when it got picked up and when it got to the drop-off spot too. The quality of service was perfect and it was at the perfect price.

The Montway rep I spoke with was knowledgeable and helpful. Their pricing was reasonable. The delivery was great. The driver called me two hours in advance. When I got home, an hour and 45 minutes later, he was driving the vehicle off of the lift and into my driveway. It was easy. I’d tell others to use them.

Using them was excellent. They have great customer service. Everything was like the way they explained. My expectations were surpassed. I'm happy and I wish that all the transport companies are like Montway.

Montway exceeded my expectations. From the second I made the first call till we were all set, it took about 45 minutes. They picked up my car the next day, which was at a car dealership. Then it arrived at my home, which was 700 miles away, the next afternoon. It was the best transporting. The car was in great shape. The driver was a delightfully nice man. He dropped the car off right as he said he was going to. I was blown away when the car arrived in my driveway on Saturday. I couldn’t say enough good things about this experience.

Every aspect of planning to move my Vette across country went smoothly. Montway clearly states what their price will be, how much upfront then on delivery. You decide on the date you need and they were there on time. The car was inspected by the driver and myself before leaving complete with pictures. the driver kept us informed when the car would be delivered, called before showing up and was wonderful about caring for the car the whole trip across country and on delivery. Montway was a wonderful company to work with and I would use them again without hesitation.

The driver was cool. Everything was great.

I was very pleased with the service Montway provided. The pricing was fair and it was very easy to schedule pickup. They were able to pick up the day after I called and I had the car within 6 days for a 1400 mile trip. I was kept up to date on its progress and the carrier was very helpful with updates. The driver was very courteous and professional. I had never shipped a car before and the process was much easier than I expected. Very satisfied!!

It took a week to find a trucker. It is the longest time it has ever taken. But the transport took four days.

Working with Montway was a good experience. I called and they gave me a quote, and followed through in a timely fashion. I would recommend them.

The customer service and the communication was the best part of using Montway. The driver let me know what was going on and it went without any hiccups. We communicated through texts and phone calls. Also, they sent an email letting me know that the vehicle had been picked up and all that stuff. Then, they showed up a day early for the delivery. I was really happy with them and when I do it again, I'll probably call them first.

The driver was good. But the pickup was annoying because they were supposed to do it on a certain day but they didn’t pick it up. They said the truck broke down. Otherwise, it was a good experience.

We compared Montway with other companies, and their customer service got back to us right away. The other companies took 24 hours, and we thought, “Okay. If you're slow in responding, then you're gonna be slow in bringing my vehicle.” Montway's pricing is right on target too. We are in Texas, and we priced it flying down there with two persons to New Jersey and bringing the vehicle back, and it ended up being the same price. Overall, our experience was very good. During transport, we had several calls just to locate where the driver was at, and he called letting us know that he was an hour out. Our neighborhood has fairly big roads, so 18-wheelers and everything else can travel through. He was able to deliver the car right in front of the house.

I liked Montway's prompt responses. It was a fine experience. I would recommend Montway.

The rep was very knowledgeable and helpful. The pricing was very accurate. The delivery was excellent. I talked to my daughter and she said that the car was good and on time. She's happy.

I was going from California to Florida and I needed to use some format to get the two cars cross country. Everything was good with Montway. It was quick and it was on schedule. I felt comfortable that I was giving my cars away. It wasn't really cheap, but it was pretty much what I expected. If I had to do something like this again, Montway would be the company I’d go with.

The transport was about 1,800 miles and it only took them about four days. It was really quick. I had a good experience with them.

We did a Google search on who had the best numbers out there and that was Montway. They had an A+ rating. I was very leery of putting my Jeep Wrangler on a transport truck and then disappearing. After I scheduled the service, the driver got ahold of me a day before and he was very friendly. We were already in Texas so my daughter put my Jeep on the truck. The driver called me a couple of different times on the way down here and he called me when he was getting ready to drop off my Jeep.

Everything went really smoothly and I was pleased with Montway. Their independent contractor was really professional as well as very friendly and knowledgeable. They were great and I couldn't ask for better. It was a husband and wife team, and they must have just happened to have been right nearby. They picked up the car the next day after I won it at an auction, and it was delivered almost less than two days after I bought it. The quote was also exactly the same as the final bill, and considering the price, it was a pretty incredible deal. The car was exactly like in the pictures when it came, and they've documented everything before too. I could tell with the way they were working, getting it off the trailer, they were really careful with everything.

It was very simple service and I was very happy about it. My brother was very happy about it too. They gave a timeframe and it was right in the window. The employee that dropped the off was very good. The final cost was what they said it would be.

When I called them, they were really responsive. The independent drivers did really well. We had three cars moved. One driver did two cars and one did the other car. The only issue we had was that we had to pay cash when the car was delivered was the way we signed up for it, but it wasn't like that for the other two cars. So, it was kinda confusing. That is okay if you know what's happening, but when you gotta scramble for $700 cash right then it was kinda frustrating. But other than that, the service went great. The guys were great and the timing was perfect. The service was of good quality for the cost.

Customer service was very good. The coordinator kept me informed about when he'd be there and who was the transporter.

Montway had better reviews on price. I used them and everything was good. I initially thought a truck would come in front of my house and they would put the truck in it, and take it away. But that wasn't what happened. Instead, someone came by and picked up the car and took it away. It was confusing that someone had to drive my car. The car went from Florida to Arizona. The quote was exactly what they told me it was going to be. WHen the car arrived, it was great and there were no issues with it. Montway did a good job. Even when the other provider cancelled, they were still able to find someone else quickly to come get the car. I wasn’t happy about it but I understand that things happen.

Montway beat everybody else's pricing by $300. Also, they picked up on time and delivered before time. The driver was very responsive and gave me updates when he was coming and waited for me to drive off the car. He has good responsiveness. Everything was on point. Go for it.

I had a schedule within which I needed to get the transport done, and I was able to get in touch with the person in time. The quote was pretty competitive. I checked the quote with the other providers also. Final cost was good too, but there was one issue with the delivery. It was supposed to be to a home delivery, but I had to go to Walmart, which was six miles from my home, and get my car. I didn't have any car so I had to take a cab. I was rather hoping to get my car at my home, and they could have brought it to me, because I've seen other trailers coming over here. Other than that, I was contacted 24 hours prior, then an hour before the driver was coming in. That was pretty good. Even though I had to go over to Walmart, I’ll still recommend Montway.

"1-5 business days for pickup" turned into 20, and then another 15 for delivery, but that's not what they said prior to billing CC $1219.00, I gave them date windows that were fine prior to paying. You just can't trust what Montway says. More than likely the person they assigned it to would call back and need more money because they couldn't find another partial load so they would want me to pay more, you cant trust Montway. If you don't care about time then you can get 40% better rates from haulbikes and others. Montway charges for quick pick up and delivery, but after you pay the story changes.

Montway got the job done. I talked to the driver before he picked the vehicle up. Then, he shot me pictures. When he got down there, he shot some more pictures showing that he got the vehicle there. It had a little salt on it but you expect that when they have salt on the highways. It wasn't a big deal.

Montway Auto Transport was very efficient and responsive. We got the car back three days before they said they would start heading out with it, because they had a hold to put it on. That makes a difference. The only thing is, if the young man had called me, I could have diverted him from going through downtown Tucson. I could have just had him come to the interstate, but he didn't. He told me when he was on the edge of town and how long it would take him, but he said, "I had to stop at all those lights." But they were good and they dropped it off on the street three houses from us. It was close by. And the guy was very cordial. I would use Montway again.