Montway Auto Transport Reviews

I shipped a car from Gardner, Florida to Oak Lake, Michigan. I went with the closed transport and the car was delivered in great condition. I liked that it had no scratches or dents. The quote that they gave me was a little high but Montway did a good job.

The vehicle was picked up promptly and delivered in excellent condition without any damage. The pricing was fair and affordable, and I was satisfied with the transportation service itself. However, I was disappointed with the customer service experience. I was initially quoted a specific amount for the down payment, but a larger amount was charged to my card without prior notice. While the additional charge was ultimately applied toward the total cost of the transport, I believe it is important to communicate any changes before charging a customer’s payment method.

We are in Milwaukee from May until December and we’re in Florida from December until May. We transport our cars, a BMW X7 and a Toyota Highlander, back and forth. We had used a couple of other transport companies but one of them went out of business and the second one was a real problem. Somebody gave us the name Montway and when we reached out, the rep was pleasant, helpful, and provided me with the information I needed. They were sort of in the middle of the pack as far as cost was concerned, but they do a good job. Other than the water spots on the cars from the rain, and that’s not their responsibility to wash it, there were no scratches and no dents, no problems. I have already recommended Montway to people.

I asked ChatGPT for the best company from Clemson to New York, and I listened to ChatGPT. They compared the rates for me, and they did everything and Montway was the number one rated. My experience with their rep was good. The drivers were great as well. It went smoothly. I had to wait to get a date until the last minute, but it happened. Everything worked out. I was very satisfied.

I was extremely satisfied that I chose Montway Auto Transport. They kept me updated from the moment they picked up my vehicle until they delivered it. I would definitely use them again and highly recommend them.

My son is in the military and got stationed in Fayetteville, North Carolina. I needed to send him his car and I decided on Montway because they took credit cards. Everybody else wanted me to give them cash at the end and my son had to give them cash. And I've heard horror stories about them wanting more money at the end. We had started to deal with a different company, and they lied and gave us different quotes. But Montway was 100% accurate and the price was competitive. I was impressed with them.

I needed the car, a Ford Escape, to come to Reno for an auto trade-in. I shipped it through Montway and the representative on the phone was fine. The experience was smooth. The guy who dropped off the car was fantastic as well. He was very polite and professional. The drop off was quick and easy. However, I was under the impression the car would be here as soon as it was picked up. I asked for it to be an immediate pick-up so I paid extra for it. That was on a Thursday.

Driver was a good communicator and answered the phone whenever I called him. Delivered on time as promised. I will use this company again. I worried something would go wrong, but to my surprise, everything about this delivery was perfect. Please keep this driver!

2 weeks have passed since I placed my order. My car has not been picked up yet. I used the service in the past with no issues. Not sure what happened this time. I just know I won't be using the service again.

I was told that this would be door to door delivery at pickup and drop off. This was not the case. At pickup, driver required us to drive short distance to meet off highway because he told us he couldn't get trailer into neighborhood. Inconvenient but doable, so we met him to load vehicle at a McDonald's parking lot off of highway near pickup location.

The driver was terrific. Pick up and drop off were done as promised. When he delivered the car it was pouring rain. The driver gave me his jacket while unloading the car, while he was in the pouring rain. He was very considerate. The whole experience was great. I have recommended your company several times.

I needed to transport my car to Texas for some revisions to be made and when I spoke about it with one of the employees at the shop, he mentioned Montway. It took three and a half days to get down there, and almost nine to get back. Birdsong was the return company and when I looked it up, it appeared to be a one-person operation. I called and texted two times without a response as the voicemail was full. I was concerned since I was left in the dark. I contacted Montway and they contacted the guy with Birdsong, and the range for expected delivery was Monday to Thursday. And Montway texted me back to expect it on either Friday or Saturday. I got an email on Saturday saying the delivery would be between 6:00 and 8:00. At about 10 p.m., I got a phone call from the driver. He was going over to Syracuse to pick up another car, and then he finally dropped my car off about midnight.

We were relocating from Texas to Indiana. The people who were taking our furniture mentioned Montway and said that they trusted them. We went with them and our experience with their rep was nice. He gave us a pretty reasonable price and time to pick it up, and the delivery time, and everything was pretty good. I want it on the 30th. And he was here on the 30th, bright and early, and everything was smooth. The car was in great shape. Just like it was when we loaded it up on the truck. There was no money exchanged between the driver and me. Everything was done on the card. So, that helped out a lot, too. 

I had a Toyota Highlander shipped 3,000 miles, coast to coast. This year, with the fuel prices spiking, I shopped around, but I found out that Montway Auto Transport was very competitive. They went up a bit since March, even the last three months. But I shopped around, checked a couple of prices, and they were right on. The driver exceeded my expectations. I had it delivered to my sister's place. It was in a gated community. He got the vehicle inside the gate and brought it right to her condo, which amazed her and me. It's very good. For 10 times, Montway Auto Transport moved my car correctly. There's no damage to the vehicle. The vehicle was delivered the way it left. It was excellent service. The quote was the same as the final cost.

After booking with another company who then proceeded to default on our agreement, we contacted Montway. Our plane was leaving in 2 hours and they did not hesitate to make art for our vehicle. They were on time, respectful of our dilemma and very understanding. Would highly recommend them.

I've used Montway once before, so I knew about them. The original pickup was Maryville, Tennessee and the drop-off was in Burleson, Texas, and the booking process was easy. I had to pick up both drivers, then they came back to the house and drove the cars to the trailer. They were both professional and courteous. I wanted to make sure that my vehicles arrived there when my wife was there to receive them. So, we had to change the schedule and delay the drop-off for a day. The price was adequate and the quote was very accurate. If you are shipping your vehicle for the first time, make sure to find someone reputable who has referrals from people who have used them before.

Montway did a great job; no damage to vehicle. Driver was courteous and timely. Have used them several times and no issues. Have recommended them to friends. Will use them again in the future. Highly recommend them.

We had our car shipped from Florida to Connecticut in April. Overall a good experience, driver communicated with us, was professional and picked the car up close to us. Only, comment would be that delivery was not "door to door"... Pick up was approximately 30 minutes away at a rest area, would prefer it to be closer.

Pick up on time, delivery on time, vehicle traveled well, no unexpected costs or issues. Pretty near ideal experience... particularly when conditions forced me to cancel my first pick up reservation and get a new reservation on very short notice. Driver was a good guy.

I was unhappy with the company you chose to transport my Jeep from Florida to Illinois (Asian Auto Sales). When you assigned them I questioned you because of their small size. You said you had used them "many" times with no issues. They were late for pickup and delivery and unprofessional. I will not accept them again if I do business with you.

Montway was extremely professional and everything was on time. They gave me a good price as well and kept me always informed of what was going on. However, the experience was very chaotic and nerve-racking because of the company Montway contracted to deliver my car. They could not find my car and had no idea who I was. They cost me a few years of my life.

Montway had the best reviews when I did a research online and their customer service people were excellent. I liked the fact that they transport cars all the time and their experience was important to me. The whole transport took about a week. They said the scheduled pickup and drop-off points were my house, and it was supposed to be door-to-door. But for the pickup and drop-off, I had to wait for a long time for them and I had to go pretty far away from my house. Then, the pickup was over an hour away and that was really rough. They said that they had issues with their vehicle, so it had to be that way.

Everything was fine, everyone I spoke to was polite and nice to speak to. I was given a price that suited me and so I decided to go for it, so far so good. the pick up was okay, then some time after he texted that he was not able to deliver at the time promised, that was not acceptable, but it worked out that the receiver got sick and had to go home, so she was able to be there when the driver got there. I was satisfied.... Here comes the big stink, when I checked my account lo and behold, an additional $50.00 added to my bill that no one can give me a plausible explanation to. In my mind that constitutes dishonesty. Not ever using you again! Word of mouth goes a long way and my mouth will go the distance. You asked, I answered.

A good timely job. Car was well cared for. Only problem is that the delivery was not to my house (where it had been picked up before). The trailer was too big for going up my street, so I had to drive 25 minutes away to meet the delivery. That is not good.

They guaranteed pick up same day but my car was in their garage 30 minutes far from my house for one whole week before any movement. I was stressed cause there was no news about my vehicle for so long.

The Driver & Care he took was amazing. Communication was excellent thru the entire process. Price was fair and I know I would use again especially if it was same driver. The timing stayed on track and was actually earlier on the pickup and drop off which was good.

Car was delivered quickly, 1500 miles in about a week from sign up to delivery, price was very reasonable. Approx $1,800. Car was very dirty inside and out, driver who did not speak good english said he had to pull out to get another car out in a duststorm. My almost new 800 mile Black Hellcat Jailbreak was filthy top to bottom. 10-14 days after delivery I get a call from guy named Chris asking about the balance I gave the driver in cash at time of delivery in 100 bills. No findy, are you sure you gave driver the money. Yeah, I'm sure delivery was COD cash. Car was not dented or scratched but filthy from top to bottom. The disappearing money was also troublesome.

Unfortunately it took our car 9 days to ship (then 2 days shipping) with very little communication. Also, I had to text both carriers, both ways on my own to get any idea of when they were arriving, where to meet them, and all the pickup/dropoff details. Very stressful experience all around and frustrating for the premium price I paid.

I was happy with the service of the contract pickup and delivery drivers, and the car was delivered when promised, and in good shape. One area needing improvement is customer communication with the Montway representatives. They were not very proactive in their communications about pickup and delivery timing, and were slow to get back to me when I had questions about timing and other details of the pickup and delivery.

Terrific service by car carrier driver. Easy booking. Would recommend firms to others needing coast to coast service. Likely to use same service again in future. Would be of some help to new clients to describe limitations in pickup and delivery locations.

While they were efficient, the car was delivered with terrible scratches on both sides of the car. I paid for insurance, but they said it had run out by the time I filed the claim. The transport service they outsourced never returned my calls and assumed no responsibility. So, basically my car was moved, but is now severely damaged and the whole thing will cost me three times as much as I originally paid to have it transported. I would not trust this company.

The dispatch operator was courteous and informative when he answered my questions. The driver called me in advance on the date I had scheduled to tell me what time he expected to arrive to pick up my car. He arrived on time and was very courteous. After I checked the markings on the cab of the tractor trailer as I was instructed by the dispatcher, I handed him the key and watched as he carefully loaded my car onto the tractor. He arrived at the destination in Florida in three days. I texted in advance, the Florida contact information and it went smoothly upon his arrival. He parked my car in my assigned parking spot and handed the keys to my designee. Then several days later I boarded a flight to join my car.

They were very professional and took good care of vehicle. Also called to let us know when there was no one there to let them pick up vehicle with getting upset about it. They took good care of our vehicle.

Everything about this was great. First time using a service like this. From booking, to pickup, to getting info and tracking, to arrival, I was pleasantly surprised at how easy it was, and the people were friendly and responsive. Great job, guys!

I used Montway Auto Transport to deliver my 2025 Porsche Cayenne to Hilton Head Island, SC in January. Used them again to transport my vehicle back to my Porsche dealership in Clifton Park, NY in May. They did a super job & I highly recommend them. My Cayenne was safely transported. I was notified when the car would be picked up & delivered. The man was very polite & carefully loaded the car. I was very pleased with the service & plan to use them again in the future.

Incredibly smooth and professional once the driver was assigned. It took a couple more days than expected to get the driver assigned, however once the driver was assigned, it was a smooth & efficient cross-country delivery in around 24 hours from pickup to home delivery. This made up for the longer than expected driver assignment timeline.

My whole experience start to finish was so easy with Montway! I was reluctant to ship my car from Florida to Colorado (because I have never shipped a car before and I was nervous about EVERYTHING). With Montway, I got a quick and easy quote online, timely pickup within a few days, and the driver communicated with me from start to finish. My driver was Rafael ** and he was excellent!!! So kind and communicative, and kept me updated every day. I would trust my family shipping their car with him in the future.

It was easy to arrange the shipping and return of our vehicle to and from the Southwest for the winter. Both the Montway personnel and the carriers they contracted with for transporting our vehicle were professional and friendly. Always very responsive to any questions we had during the shipping process. Definitely will use them again next year for our "Snow Bird" trip to California and Arizona for the winter.

I was not happy with the Montway experience on the way down to Florida. My car was picked up from my house in a timely manner but it was 5 days late in getting to my condo in Florida. All told it was 9 days from the time my car was picked up at my house until it was delivered to my condo in Florida. On the way back everything went well and my car was waiting for me in Winthrop when we arrived home. I will give Montway one more try this winter as they have been very reliable in the 3 years we have used them.

Everything was on time and well done. Excellent communication. I will absolutely use them again. I would recommend them to anyone. Used several times never any damage. Price is fair.

We were new to this service but were so pleased with the outcome. We called on Monday, our car was picked up by solo carrier on Tuesday afternoon in Alabama and was delivered Wednesday noon in Wisconsin. The driver was careful in loading and securing our car. We are very pleased with this service.

The initial driver was on time and very profession in loading and friendly. I was not told that my cars were going to another place to be moved to another transport vehicle. Also had a difficult time establishing where my cars were on the day of promised delivery. Again, a different driver and transport vehicle.

I was pleased with the communications and service provided. Very reliable!

The transport of our Rav was a few days earlier than originally scheduled. The pick up of the Rav in Michigan and drop off our vehicle in Minnesota was prop and communication was good. The transport driver was careful loading and unloading the vehicle onto the transport trailer used and had good communication leading up to delivery on each end of the approximate 800 mile transport trip.

The steering wheel of my car was damaged and can’t get a response from Montway about damages, even though I sent 3 emails, called few times and got no proper response. That steering wheel rash is very noticeable to touch and has been bugging me since I received the car. When I called regarding the damage they told me the interior of the vehicle is not covered which is concerning.

The first driver had mechanical problems. I was not given good communication, and he was very late. He could not move the car and eventually had to abandon it. The second carrier was perfect. While this was not Montway's fault, I can't give it five stars. What was well worth noting though was that I was always able to reach Montway, and they were professional and helpful. This is what distinguishes them from the rest. I would use them again.

Once we got the right pickup date all went smoothly. Car was delivered as we gave it to them, no issues at all. I was surprised that the cost had jumped but that was consistent among all shippers. Both the pick up time and the delivery time were just as requested!

It took a lot of phone calls on my part and back and forth with carriers/drivers that Montway assigned to get this done. First driver had an issue and could not pick up as scheduled, but didn't contact me to let me know. 2nd driver could not drive a manual transmission - after I had talked with the carrier and stressed that it was a manual vehicle and driver needed to be able to drive a stick. The carrier suggested my representative who was with the car drive it onto the trailer. When questioning the liability aspects of this, the carrier just laughed and kept saying "it will be fine." However if something goes wrong, the carrier would not be liable, I would. After contacting Montway AGAIN, they sent a 3rd driver. The 3rd driver was very communicative, was able to drive a manual transmission, and did a good job.

Montway provided a quick and competitive estimate for my job. They provided a transporter very quickly. My vehicle was picked up the next day and delivered to the destination on the following day. Montway was easy to work with and very efficient. I would use them again.

The contracted company never went to the intermediate pickup point for final delivery.... When I called they claimed they went there and the car would not start and denied the pickup based on the car not running... I called the owners of the yard of the intermediate pick up point and they said the contracted company never arrived. Further, I asked them to try and start the car and it started without problem... A new contractor was assigned and delivered the cars without a problem... The original contractor was a liar. How about compensation for all the time I spent tracking down the lying contractor....

Price was incredibly high, did not purchase vehicle because cost of transport would eliminate any profit. It was a long trip, but still priced at close to $2.00 a mile. No indication that they could do any better. Aside from that, they have been decent to work with. Last trip could have avoided storage fees, but they did not put it out for acceptance for a couple days after contract.

I had an excellent experience shipping my car from Hawaii all the way to my doorstep in Texas. The entire process was smooth, professional, and stress-free from start to finish. Communication was outstanding throughout the shipment, and I was kept updated every step of the way, which gave me peace of mind during such a long-distance transport. My vehicle arrived on time and in perfect condition, exactly as promised. The delivery team was courteous, careful, and made the final drop-off incredibly convenient. I truly appreciated the level of care and professionalism shown throughout the entire experience. I highly recommend this company to anyone needing vehicle transportation, especially for long-distance moves from Hawaii to the mainland. They exceeded my expectations, and I would absolutely use their services again in the future.

I'm very happy with the service. I will be using them to transport automobiles again very soon. They provide a great service and I have used them many times with always good results. I plan in booking again in the next few days. Everyone I spoke with was friendly and helpful.

I needed the car from my father and had to get it shipped from Ohio to South Carolina. We went with Montway because they were the ones who were able to do it the quickest amount of time. It was an easy call. I just said I needed the car transferred from Ohio to South Carolina, and they said they could do it the next day, and they did. The driver was very friendly and helpful as well. Price was comparable to everybody else as well. I would recommend them.

We had driven the car from Florida to New York and didn't wanna do that again. We set up the transport with Montway and were concerned that the car would get scratches. The rep assured us that they do this all the time and it would be fine. The pick-up point was Palm Beach, and the driver that picked up the car noticed we hadn't taken off something from the car and pointed it out. They told us the transport could take anywhere from three to five days, and it took three days. The car arrived safely. We had a good experience with Montway. Everyone was very professional and helpful.

I was relocated for work across the country. I put out a BCC email to about 10 different providers, and there were a couple that were within the price range. Then I went back to Montway, and I asked them if they could be at a certain price and they said, yes. Setting up the move was a seamless process. I didn't have to upload anything. I was very clear about the car, the year or the make, and the model. They came to my house, picked it up, and then took it to my house in Texas. The driver wasn't the sharpest tool in the shed, but he got the job done. The car arrived pretty much the same as it left.

It was a seamless transaction with Montway and I'd recommend them. They did everything that they said they would do. I was happy with it. The delivery of my vehicle went pretty good as well. They gave me an estimate of when it would arrive, and the guy was there. He offloaded the vehicle, and it was the same condition as it was when they picked it up. I'm satisfied with my experience.

I contacted a couple of other brokers before deciding on Montway. They had good reviews and when I talked to somebody there, they were able to line up a transport carrier very quickly. The whole experience was very good when I set up the transport with the rep. I went from Virginia to Texas, and the quote stayed the same and the vehicle was undamaged. The pricing was a little higher, but they got it done right away, which was what I was looking for.

I was doing some book comparisons and looking at some reviews, and decided to go with Montway. It was my first time using any kind of service like this. So, at the beginning, I wasn't sure how things worked. So, I had to talk to them a couple of times to get an idea of the process. But once that was clear, everything went smoothly. The customer service was good and the driver was great.

I put out three bids, and Montway was the first to respond. My experience with them was easy. I put down the deposit, and they came, picked up the car, and boom, next thing I know, there it was. The driver was really friendly as well. I would definitely recommend them to a friend. Their price was reasonable as well.

Montway's customer service is good. There was a lot of miscommunication on scheduling, and they hooked us up with an earlier date, but it was not workable. When it came down to executing on a Friday, they said, "Oh, we're going to be there Thursday day of," and it was impossible. That stuff was clunky. My daughter felt a lot of pressure from the drivers to, "Fine, let's get going." It was unprofessional, but that may be due to the nature of transporting across the country. At the end, it was pushy and not practical.

Terrible decision on my part. They are a brokerage based company. They do not deliver the cars themselves. They pass them on to a unreliable company. I will not use or endorse the company again.

I needed to ship a Ford Mach-E for about 1,200 miles from Fort Worth to Tallahassee, Florida. I did an internet search and it looked like Montway had a large network. Their prices were also competitive. They offered both open and closed transport, and I did the enclosed. They initially said somebody was coming out to pick up the vehicle on a Friday, which was the next day after I had booked. But they canceled, because they said that my vehicle wouldn't fit in their trailer. Then I didn't hear back for a day or two and I started getting a little worried. But they sent me something that Sunday saying that somebody was coming out to pick it up that Monday, and somebody actually did. So, there really was no harm, no foul. Overall, Montway was good and they did their job. The price seemed like a lot of money, but it was really quite affordable compared to other companies. So, I haven't had real complaints.

My son recommended Montway, and I used them to ship a Subaru Crosstrek for 1,200 miles for about $1,600. It was the most I ever paid to ship the car. Somebody else picked it up, and we met them out on the street. Montway was good. The only thing I didn't like was the price.

I had a good experience with Montway Auto Transport. It's easy to recognize poor service, but sometimes we put aside the time to recognize good service. We had a last-minute move, my son, from Los Angeles to Detroit. Vacillating whether or not to have him drive the car, we finally decided to ship it. We did a little research online and Montway came back with some good reviews and good comments. We had a couple contacts with them. They were very forward and arranged to pick up and deliver the car. Both were on time, if not a little early, and there were no issues.

I used Montway to transport my car from our winter location to another location. Their rep was very good and their price was competitive. It was also accurate. But the transport took a very long time. It took a full week. I requested a guaranteed pickup date, and they picked it up on that day like they guaranteed, but they were not able to get a transporter to deliver it all the way. The car got to within a couple hundred miles of our destination and it sat there for almost a week waiting to get somebody to transport it to us. I was not satisfied with that part. They don't guarantee when it'll get there, but that was a little disappointing. It was so close but still far. We had it done once and it didn't take quite like that. Other than that, everything with Montway was great. They have always been very prompt at answering my calls.

I purchased a new car from a dealer in Illinois right on the other side of Chicago, and I hired Montway to pick the car up and bring it to Marlboro, Maryland. I was given pictures from a dealership of them picking it up and putting it on their flatbed before the transport. I gave them directions on where I wanted them to deliver the vehicle. They delivered it within one hour of our pre-scheduled projected time frame the next day. And at that point, I paid them the balance of what was due at the time. The whole transport was 800-some dollars but the company that was orchestrating this took their fee off the top of 300-some dollars. Then, I paid the actual transporter $500 on the spot.

Montway was prompt. The price was good though it went from $1,190 and some to $1,529 within a month and a half. But they told me the quote was good for 15, 30 days and it may change again. I also figured it was ‘cause gas prices went up. Other than that, it was good. I am glad that I paid for it because they took good care of my vehicle. I was also expecting for the delivery a couple of days later but they ended up coming in earlier. I would recommend Montway.

Not only did Montway find timely transportation, even though the first committal canceled last minute, and get vehicle transported on time, but they also backed up their promises. And the shipper they brokered Kazakh LLC, also came through as promised.

Montway could not a find a carrier within 6 days of the preferred pick-up date. Also, I was forced to agree to a $500 increase but still, they were unable to secure a carrier. After 6 days, I cancelled and was forced to make alternative plans. It was a miserable experience, waiting on hold and more waiting, and NO CARRIER! If I could, I would rate them -5 stars. I would never recommend Montway based on this experience.

I had a really good experience with Montway's representatives. Their quote was very reasonable, too. The pick up and delivery went smoothly. And it was on time as well.

I was relocating from Tennessee to Florida. And I needed a transport for my classic '71 convertible, Chevelle. Montway had great ratings. And I had used them before to transport a 1966 convertible Lincoln I had from Oklahoma to Tennessee. My car was beautiful when they left. And it was beautiful when they dropped it off. They were fair. The number was great. People came in $400 or $500 higher than them sometimes. And another thing, each time I used them, they came a day or so sooner than what was projected, which worked out for me in both cases. I didn't have to rearrange my life at all for either pickup. The driver was also great at communication. He let me know when he made it. Then he let me know when he was heading, and when he was about to pull up and drop the car off.

0 stars if I could give them. We booked auto transport with Montway back in March for a quoted price of $1,069 for our 2017 Subaru Crosstrek from Texas to California. We planned our entire cross-country move around this reservation and pickup window. Then, during the actual pickup week, the price suddenly increased to $1,309 — over $240 higher than the confirmed quote we originally agreed to.

I went online and did a bunch of research, looked at a lot of reviews, and Montway was hands-down the winner on reviews and just looks like a quality company. So, I decided to go with them. I was nervous because I had never used a transport company before. I was not in the same state that the vehicle was in. I'm across the country. I was going to be there in that state for a three-day period and I wanted to be there when the car was picked up. And they offered a service where, for not very much more money, they could guarantee a pickup date for me. For me, that was huge because I wanted to be there when the car was picked up.

My experience with Montway was good. The reps were helpful and answered my questions. They kept in contact with me while they had my vehicle. It was delivered in a timely manner as well.

I have been a customer of Montway for a few years and have been very happy with my experience.. This year's transport from Florida to RI is the exception. My car was delayed a week getting to RI because a driver could not be found who was going to RI in my timeframe. The driver who picked up my car never mentioned he was going to NJ. I made many calls to Montway's customer service (waiting periods were exceptionally long) but no one had an explanation (until the very last, extremely helpful customer service representative) explained the difficulty with the lack of a driver.

I've used different transport companies in the past and Montway came up when I was searching. I was satisfied with the customer service rep when I inquired about the service. The quote seemed reasonable and the final cost was what they quoted. I had the new vehicle I bought transported about 1,000 miles and it took just a couple of days. Everything was satisfactory.

I needed my vehicle moved from one state to another. I was told by my daughter that Montway was who the military used and they were very satisfactory. I used them and they did exactly what they said. I'd recommend them. Both the communication with Montway and the communication with the truck driver went very well and they kept me in touch with what was going on.

Montway Auto Transport helped. The cost is competitive, and you can, at all times, reach somebody. Also, they were responsive. We had an issue where the driver's hauler broke down. But it was confusion about which company it was because he worked for multiple people. There was a bit of confusion on one of our trips, and the car got there 10 days later, which meant we needed to pay for a rental car. That's the only thing they weren't very responsive about. Other than that, they let us know what was going on. They are good about giving the direct contact, and the driver let us know what was going on once we called because we could see he was stuck in Providence. The vehicle is in perfect condition, but they were very good about it. We used them again to drive back. Overall, a decent and honest company. Compare them with somebody else to give yourself a sense of pricing.

Montway was recommended by a friend and I shipped an Acura RDX based on that referral. After I went online and used Montway’s app or website to get a quote, I kept getting texts and emails from five different people and it was confusing. I was hoping the first person I talked to was who I would stay with, but until I signed the deal, I kept getting a ton of messages. I drove an extra five miles to help the driver load the car, which made it easier for him. But the delivery was not what Montway advertises as door-to-door. I understand some streets are probably not conducive to a semi, but I felt that I got forced into flexing his way. He knew the location but he wanted an easy parking spot close to the freeway. So, I arranged pickup at a fire department driveway so I could walk to it.

It was absolutely horrible experience. It was a nightmare which I never thought. I thought literally my car would be stolen. The company had no idea the driver they assign to me was totally irresponsible. They kept asking me my personal life matter why I was transporting my car whether I am selling or buying some other car. It was so creepy.

We went from Florida to Colorado and it was the first time I ever used a broker for an auto transport. I saw Montway in a magazine saying that they're one of the two or three reliable brokers to use, and my experience was surprisingly good. The driver was excellent. I found out last week that if someone's an AARP member, they get a 10% discount. They did not tell me about that, but the next time I use them, I'm going to sure mention it.

The process was smooth from the initial quote to final delivery. When an emergency came up over the weekend before pickup, customer service responded quickly and professionally, which I appreciated. After dispatch, communication stayed clear and consistent, and the driver arrived on time and handled delivery professionally. My vehicle arrived in perfect condition. Montway Auto Transportation was reliable from start to finish. I’m very pleased with the service and would use them again.

I made a cold call to somebody at Montway Auto Transport. They were so accommodating. I signed up that night. I got a call the next day, and right off the bat, I was engaged. It was an A+ experience. I knew I was gonna write an email. I never did. The conversations I had were very good. Montway farmed the job out to somebody else who did the transportation who were good. They contacted the seller in Arizona. They contacted me. They took a picture of the car when it was on the trailer, so I could release the money. They said they would be here in seven days. They showed up almost three days early. And they drove right to the house, which is great. Those things are huge. The plan was to meet at a local Home Depot, because it was easier right off the highway. But the person ended up driving right to the house.

I searched online and it looked like Montway had good reviews. Dealing with the rep who set up the transport was seamless throughout the whole process and the vehicle arrived in good condition. The transport was perfect.

Navigating all the offers and ads for auto transport was terrifying and confusing. I took the chance and used Montway and I couldn't be happier. They stayed in constant communication. They picked up my truck when they said they would and delivered it safely with no issues. No up charges, no games, no problems.

Great service, clear, fast, efficient. I used Montway multiple times to ship my car back and forth between CA and MD and have had no issues. I would definitely used them again. They picked up my car nearby and delivered it to where I am staying. No problems.

I set up my move mostly online. I spoke with one person briefly, but most of it was done online. The confirmation to move forward with them was a phone call. It was a very easy transaction. Also, the quote was very reasonable. There was a possibility that I would drive the vehicle myself, because I thought it would be much more than what it was. But when I got the quote, there was no question in my mind that I would ship my vehicle with them because it was very reasonable. My wife was more involved with the pick-up. We had someone that we work with at the condominium handle the delivery. But there were no issues with it.

Montway provided an auto transport for one of our vehicles. They were transparent and kept in touch with us all the way. Our car reached its destination on time and with no problems. Their pricing was realistic as opposed to other companies offering very low rates that made me uncomfortable.

Our scheduled pick-up was on-time pick and the delivery was announced with sufficient time for the recipient to come and accept delivery. The vehicle had no damage and driver was friendly and professional. Will use again if needed.

Done as scheduled , good communication. Rep on the phone explained to me that the other quotes were BS. I checked other quotes. He was correct! They all upped their quote by a lot when I contacted them and then added tax. Montway was exactly what they quoted.

I had a great experience with Montway Auto Transport. My vehicle arrived safely and in good condition. The driver was very kind, professional, and kept me updated during the delivery process. Even though there were some delays at first, the team continued to communicate with me and made sure my vehicle was delivered safely. I appreciate the customer service and the care taken with my Jeep. Thank you for the good service!

I used Montway about five years ago when I bought a car from Vancouver and they did a good job. This time, they did another good job. I tracked the progress all the way from LA and the car got here in Texas on time. There was no damage and the price was reasonable. Plus, the people were very professional. I'll use Montway again if I have to.

These people were very efficient. The price is incredible. Can’t beat it. The service was amazing. My vehicle got delivered in a timely fashion without blemish. Thank you guys. I’d certainly recommend them for any vehicle transport concerns you may have.

I shipped a car from Portland to Salt Lake City and Montway was a great partner. Their online forms and updates were updated regularly and I never had to question where my car was at. Highly recommend using and would use them again.

While Montway did essentially what they contracted to do, their communication was terrible (let me know last minute about delivery time and didn't even respond to one of my inquiries during the shipment process) and the subcontractor delivered my vehicle 1/2 mile away from my home. (The subcontractor said that the streets near my house were too tight to get their trailer through but there have been plenty of moving companies and other auto trailers that have traveled the street right in front of my home. They were just in a hurry and wanted me to make it easier for them.) I paid the higher price that Montway charges vs. smaller carriers because I read decent reviews and expected a high level of professionalism and care. That didn't happen. I would use someone else next time.

Montway Auto Transport and their shipper did an excellent job transporting our BMW Z4 from North Carolina to California. Excellent coordination and communication. The car arrived in perfect condition in less than a week.

This was my first time doing business with Montway Auto Transport. I have to say that I Love the way they took care of my vehicle from pick-up to drop off. They make sure to take picture of my truck before loading it up on their truck. They made sure that they took picture of my item inside and out. Overall great service.

I have being using this company for the past 10 years. The company is always efficient, accommodating, reliable. The pricing is great for the quality of service that you receive as a customer. I will always use Montway and refer anyone I know to use this company.

I bought a car for my wife in Seattle, but I wanted it here in Florida. I needed transport and I used X's AI, and they suggested about three companies. Montway was one of them. I liked the price and the fact that it was a fully covered ride back, which was what I wanted. The driver was a super nice guy from right down the road. The car's condition once it had arrived was good. The quote and the final pricing were all accurate, yeah. It's making me think about doing the transport twice a year and selling the car that we have up in Seattle. Montway is a solid company.

I’ve used my way to transport for vehicles in the past and it’s always been excellent service, this time the driver was excellent, but the dispatcher was very disrespectful to me, I had told the representative the day before that I had a surgical procedure so on the day off to come anytime after 4 PM. On the day of he called and asked, could we drop the car off way out south. I replied no because my husband was taking me for a procedure.

My experience with Montway was generally good. Brian did a great job in booking the transport, and Igor did a great job delivering the vehicle. Pick-up was done in a timely manner after the transport was booked, and transit time from the West Coast to the Chicago area was very reasonable. This was for a collector car and it arrived without a scratch. The only downside was the "Tracker" link, which was not updated from the time the cars was picked up until it was delivered.

Contacted Montway via the internet and scheduled pick-up for my car to be transported to a dealership. The timeline was quick enough, and the price about equal to what it probably would have cost me to rent a proper trailer and tow it up there myself. Driver was courteous, arrived on-time, and took good care of my car to the dealership. Even the dealership was amazed at the low price and asked me for Montway's info, no doubt to help out another customer or perhaps use Montway for his dealership needs.

My 2nd time using Montway and I'd do it again! I was recognized by my name in their records and got a great repeat customer discount. It's a marketing jungle out there, so save yourself some time and worry by using Montway!

Waited two weeks from initial order and heard nothing. Called and asked when the pickup was scheduled and got a line of excuses. Received a call a few hours later scheduling pick up that day. The pickup and delivery went well, as expected but I feel if I hadn’t called and threatened to find another vendor nothing would have happened and I’d still be waiting to get my classic moved.

A great company to use and they are very thorough and communicative. I definitely recommend them for your business as they transported 2 vehicles to Hawaii for us from South Dakota. They picked up our vehicles at our home when they said and sent tracking information. We did not worry and our vehicles.

My wife and I were very happy with our GMC 2012 Terrain being transported from Bensalem Pennsylvania to Lehigh Acres Florida. The driver was very pleasant and accommodated all of our requests. The driver met us on the day agreed upon and we had our vehicle when we got to our new house.

From assistant on the telephone to the reminder emails and the person to person contact the experience was terrific! The gentleman that picked up the car as as the delivery guy were top notch. Thank you!

Very please from start to finish. The communication with company and driver was great! I knew exactly when he was coming, and he responded when I had a question. Vehicle was delivered with experience and expedience from California to Illinois even during a winter snow storm. I would use Montway again without hesitation!

I was quite hesitant about transporting my car from Scottsdale, AZ to North Conway, NH, but it had to be done. Communication levels with Montway were always good. Joanna put my mind at ease and worked well with me. I would highly recommend Montway to anyone transporting their vehicle(s).

The whole process was easy, I received timely updates as we got near the pickup date, the driver arrived on time. The only issue was to deliver to the contracted address because of the low branches on the trees on the side street. I met the driver at the nearest main street, Not a big deal. Overall happy with everything, I'd ship again.

Delivered with a broken windshield and absolutely no support in having their assigned company AIF TRUCKING INC in LI who executed the transfer, take responsibility and restore. Very disappointed with the company that I called Montway with a trusted service tells me they can’t do anything about their partner whom they assign. Like the airlines that can get away with whatever they want and we pay.

Montway was very professional and efficient. My driver, Emilio, kept in touch with me the whole way and delivered on time. Great experience. I was able to set up pick up and delivery on the dates I requested. I would use them again!

This was my sixth time arranging transport between NY/CT & FL with Montway and by far the least satisfying, Pickup was supposed to be on a Saturday. I waited all day, until 11 pm. Driver never answered the number supplied by Montway, and his company's office was apparently shut for the weekend. Montway ultimately said driver and had truck problems and pickup would be Sunday, WHY DIDN'T DRIVER CALL ME (and the other people whose cars he was supposed to pick up Sat)? Car finally picked up 6pm Sunday. I wasted an entire weekend waiting for this pick up. In future will be dealing with transport companies directly.

I was very happy with the service. In spite of a last-minute substitution, everything was done smoothly and efficiently. I have already used them as a referral to someone else who needed shipping and they were very happy. I will definitely use them again myself.

I'm seriously impressed! Shipping my car coast-to-coast took less than a week. Both pickup and delivery were right on time, and the driver was great about communicating the schedule. Highly recommended for fast, professional vehicle transport!

The person who transported the truck was efficient and timely. The first company assigned was not able to fulfill their commitment to pickup the vehicle. After a day or two the second driver was assigned and did what he promised.

I used Montway to ship my car from New York to California. I wouldn't say it went amazing but also wasn't terrible. My car arrived with a few dings and dents as expected so that was not a huge concern. Communication was just ok, had to ask a few times about timing. The only thing I was a little irritated about was when my car arrived, they parked up the street so I did not see them have to jump my car to get it off the truck because it had broken down. So when they parked it in front of my house I was unaware of that until I tried moving it and had to call AAA for help. It would say it was a 5/10 experience overall.

Shopping with Montway has been straightforward and easy so far. The quote process was fast, the website is user-friendly, and pricing is transparent. I appreciate the clear communication and options available, which makes me feel confident moving forward with booking.

The Montway are a prompt and responsive organization but are more expensive than others. They helped me ship a Toyota Corolla from California successfully, but I was given a quote of $1,539 to ship a ford explorer from Florida to Massachusetts 3 weeks ago, but I end up shipping the vehicle for $1,255.

My car was picked up on time and delivered in 5 days. This is what I was promised, and Montway made it happen. The drivers were helpful and easy to work with. The five days during which Montway had my car were difficult for me. My car sent two "collision" signals to my phone during this time. There was very little information about what was going on. At least once, I called the phone number that had been texted to me, and they said something like "Oh, we handed your car off. We don't have it, and we don't know where it is." The contrast between the actual service excellence and the information vacuum left me wondering the whole time.

Signed-up for home pickup & delivery. Driver missed estimated date for pickup without any communication. Finally called and wanted me to drive 45 minutes to meet him for drop off. After I said "no", we met about 5 minutes away in a turn lane on a 4 lane busy street, so much for home pickup. Delivery, pretty much the same, arrived 2 days later than I expected, no communication from the driver and met in another turn lane about 5 minutes from the house it was suppose to be delivered to, although the turn lane was in a very quiet area. Car got to destination safely and without damage, but beyond that, not a great experience.

Poor claims handling. You are on your own 100% in the event of a claim. Montway is only a Broker (middleman) so they have no responsibility to you if you have a damage claim, they make you chase the actual carrier to file a claim and they all have at least a $10,000. deductible which means if your damage claim is less than $10,000. you will not get paid by the carriers insurance carriers insurance co.

Had reservations with shipping two cars across country. Montway picked up when promised and the same driver delivered on the other end as promised as well. Cars were all in great shape, couldn't be happier and would use Montway again without reservation.

Very trustworthy. Our 2026 Genesis GV70 was transported from Chicago to Florida and back safely and smoothly. We've used them four times and are very pleased. The driver stays in touch and keeps us apprised of where he is.

Great service - car arrived quickly and just as it was when it left the other side of the country! I would definitely use them again. It was so easy to arrange the details and both drivers (I shipped two cars separately) were great.

I have used Montway Transport to ship vehicles 4 times in the last several years. Each time they delivered within the promised time frame and at the quoted price. The most recent shipment was in February, and the vehicle was delivered over 1200 miles on time and in excellent condition. I will use them again next time!

Great job and very professional. Highly recommend. Our driver walked around both cars and inspected them heavily to make sure everything was found before loading the cars on the trailer. They arrived in the same condition as they were picked up. Excellent service and fair price.

Pickup was scheduled between 16-20 April. Was assigned driver and pickup scheduled 18 Apr. never showed, then driver said he would pick up Apr 20. No show, no commo from driver, dispatch or Montway. So I had to leave Apr 21. Flew back and picked up car and drove it myself.

I had a great experience with Montway. I shipped a car to WA state and I found out the trade I was involved in was not happening due to the other car had Odometer "issues". I was able to call Montway immediately and they returned the car to me from WA with no problem. Thank you.

I looked up Montway on the internet, which is how I knew about them. They were good but the price was higher than the last time I used them. But that was years ago, so I expected it. The price was better than competitive. The driver picked up the vehicle on time and delivered it early. The only thing was that the car was going to a residential house and he made us drive 15 minutes away because he was meeting somebody else. He dropped both cars off at once instead of driving through the neighborhood and dropping them off at the house. But that's not a big deal. With a big truck like that, it's hard to get in and out. The streets of St. Louis can sometimes be tight.

I was transporting my Subaru instead of driving from South Carolina to New Jersey, which is about a 12-hour drive. I looked at three companies and Montway seemed to be the best in getting back to me, and also based from the reviews that I had seen. The reps were very professional and polite. The delivery was door-to-door and the vehicle arrived when they told me it would, and the drivers were very nice. The condition of the vehicle was exactly like it was when it was picked up. The price was reasonable and the final price was exactly what my quote was. I would have loved to ask for it to be less but the price was what it was. Montway was awesome and everything was perfect. I was very satisfied and I would recommend them.

Montway had the best pricing at the time I needed to transport my 1973 Pontiac Firebird. The communication with the driver was mostly through text but it was good. He was a gentleman when he came here. The condition of the vehicle was as expected when it arrived, though it was missing a part from the car. But I spoke to the company I bought it from and they believe that they may have misplaced it. The cost was the same from start to finish, although the prices have gone up since. I've just recently recommended Montway to my brother.

I looked into five transport companies and decided to use them because their reviews off the internet were good. I had five different quotes and they went from anywhere from $500. Montway's quote was around 1,100, but the research that I did said the cheaper ones were going to have a bunch of hidden costs. Plus, the reviews I found said that the quotes were right on and it was. I also didn't mind paying more if I was getting everything done.

I live in New Jersey and I bought a vehicle in Maryland from a dealer and had it transported up here through Montway. It was a very simple quoting process. I received a very reasonable quote, and they very responsive to my inquiries. Initially, I quoted a similar vehicle I found, and thought I was going to get that one. Then, I found a better opportunity down in the Maryland area, Baltimore. I told Montway that I had a different vehicle of mine and I just gave them the new location. Then within minutes, I had a quote back and it was even better than the initial quote. The cost was more than reasonable. I actually expected more, which was one reason why I jumped at it so quickly. It was a very good quote.

My grandpa used Montway multiple times and I used them recently as well. Setting up the service was efficient and easy. The move was fast, and the communication was good as well. I'd recommend them.

When I was looking for a transport company, my friend sent me Montway's website. He told me it's a good company and to try it. I gave it a try, and the first time, it went good. When I needed another transportation, I didn't look for anywhere else. I just went to Montway. The three times I used them to transport cars from California to Florida, from Florida to California, and another from California to Florida went pretty good. The first time I used them, the truck was broken on the way so instead of it taking five to seven days, it took 10 days or more. But the second and third time, there were no issues. Whatever dates they told me approximately that the car was gonna be arriving, the car arrived that day.

I have two homes, one in Illinois and one in Florida. I had a car up in Illinois and I wanted to bring it back here. It's a classic car, so I didn't want to drive it for 1,200 miles. Montway was recommended to me, so I used them. I had a unpleasurable experience with a former auto company, so I didn't use them. But this Montway was great. The driver was a nice gentleman. When he picked up car up, it was raining, so in order for me to hand over my keys to him, I had to walk through a deluge of water. He was nice enough to drive through the water to come to me and he went out of his way so I didn't have to get my shoes all wet. So he was great. He dropped the vehicle off, I gave him 50 bucks tip, and he was appreciative. He said a lot of people don't do that, but he thanked me for doing that.

First time using an auto transport company and there is A LOT to learn. Transporting from NM to SC. These people are a broker, not the transporter and there are thousands of them. They search for someone to transport your vehicle. Took a few days to find a transporter. The transporter was not on time to pick up the vehicle, and it ended up being very late in the evening when it as picked up, after 11pm, never receive a bill of lading, but was told several times that I would. I should have received my vehicle within 3 days, took a week and I called multiple time and emailed multiple times to Montway and to the transport company.

A friend of mine's daughter used used Montway's service when she moved from college from New York to California. I also used them recently and they were very professional. We had a seamless transition. They called and they had a very good communication style. The only barrier was the driver did not speak very good English. However, he was still understandable and very prompt. The service went very well.

I was moving a car from Florida to Minnesota, and I looked online at which companies had the best reviews. There were four and I went with Montway. Setting up went smoothly and everything went as planned during the transport. We set this up about two weeks ahead of time. Montway could have done it sooner, but I didn't want the car taken out of there too soon. For the drop-off, the driver found a large street that was about half a mile from here, so I was able to walk there and get the car. I just met him for a second, and he seemed nice. Montway is a trustworthy company, but other places cost almost half as much.

I needed to move two vehicles to our second home and I didn't want to put the mileage on them. I got Montway's name from Consumer Reports and I hired them to transport my vehicles. They did a fantastic job. It was very easy to set up the transport. I told them when I'd like to have the vehicles moved and they called me back as soon as they had a transport ready. The vehicles were moved within the time frame I needed, which was within a week. They said I could have up to 100 pounds per car and I had some stuff in the trunk of one of my cars just because they were already there. But I really didn't utilize that option since I didn't need to.

I spoke to a few transport companies, and the person that I spoke to at Montway was very responsive. He was not a hard selling kind of guy. He gave me the facts and I appreciated all of that. They had a great price as well. The transport was supposed to be three days but two days before the pick-up, I got an email of Paul, the original driver, saying that he was having mechanical issues with his truck. We had to reschedule it to the following week. The second driver was amazing. He was very friendly and professional. He answered all my questions and we had great conversation. I could not be more pleased in the way he handled everything. He did an excellent job. When I texted him, he immediately responded, which was not the case with the original driver. We sent the vehicle to my daughter and she was very pleased with the vehicle's condition when it arrived. It was excellent.

I found Montway through Google and I liked their reputation, reviews and availability. Their pricing wasn’t the best but it was competitive and Montway was the most trustworthy partner for us. I like to do a lot of things online and I didn't have to talk to anybody. Montway was automated and I was able to get everything quoted and set up. The only time there were live phone calls was when they were necessary from the driver, either for pickup or drop-off. So, the whole process was just easy. We are a repeat client and I'm getting ready to ship with them again in a month.

Montway Auto Transport was quick. They got back to us with a quote. Everything was smooth and easy. The car was delivered to my home a week later. It was around the time they said it would be delivered. The car was in the same condition it was when I had seen it the prior week. It was the first time I've ever needed to use a car transport, and I was really surprised how simple the process was. It wasn't that big of a deal, when I thought it would be a huge thing, trying to get a car across the country.

I called Montway, and they looked the best. They had the best reviews. I've moved two vehicles down there. They picked it up on time, on the day when they said they would do it. They delivered it right on time, just like clockwork. It was unbelievable. They're professional. Good guys. Also, it was very affordable.

I bought a vehicle from a dealership out of state and they recommended Montway. I needed it shipped from Mountain Home, Tennessee to Eudora, Kansas. Setting up the transport was easy and I was very happy with it. It was scheduled to take about three days but it took two. The driver was excellent and the text communications were very good.

I've used Montway three times in the last month and a half. I had no problem out of all of them. I set things up with a representative. Customer service has been wonderful. I did it with the same guy. I have his personal phone number, so I just call him. He set everything up. I've moved the same vehicle. What happened was I bought the vehicle. Then, when I got it, it wasn't what they said it was. So then, they paid for it to get shipped back and then they shipped it back to me again. I asked Montway for an enclosed trailer, and that was what I got. It was a 2019 Rolls-Royce. So, they already knew I needed an enclosed trailer. The pickup and delivery just took one day, but I wasn't in a hurry for it. They stayed in touch with me. The price was wonderful. For an enclosed trailer that would hold a vehicle for 1,350 coming 13 hours away, I can't be mad about it.

I had to move the vehicle today, which was a deciding factor for me. I knew about Montway from the internet and I had a good experience with them. The rep who set up the transport was awesome and the driver was great.

We needed to transport my son's car. This is our second time using Montway. The first time was to transport the car from where we are to my son in Seattle. And the second time we used it was transporting from Seattle back to Dallas. They did a great job. They made everything run smoothly. But then, there was a little bit of a glitch, but they fixed it. When it was leaving Seattle, it was very important that they left on a specific date because it was right before my son was leaving and it had to be on that date. There was a choice of whether or not we paid extra to have it set for that specific day, or whether we just risked it and saw whether or not the first date that they said they would ship it out would ship. We wanted to ship on Friday. For us, that should be the day. For them, it was more like, "That's the first day that we could ship it out." It could ship out that day or within three days of that.