Montway Auto Transport Reviews

I bought a new car for someone else because their car broke down, and I used Montway Auto Transport to transport it. I found them online, and the person I spoke with was nice. The quote was good and matched the final price. The driver was honest. He took his pictures, answered all my questions, and came when he said he would. He checked with me and asked me to bring the car around the corner because it was better for him. Everything was efficient and within the time frame. My other family member received the car in good time, and the communication was very good. I didn't have to worry about anything since I was here. Their website wasn't working, but that was okay. I felt very confident with the service and people should go for it.

I googled Montway for car transport, and I picked them based on the reviews. The reps were very helpful and knowledgeable and the quote was reasonable. I shipped two different vehicles through them and the process was pretty smooth. One vehicle got delivered sooner that I expected but the delivery for the other one was pushed back a little bit. But I was still happy. I like Montway's service, so I recommended them to a coworker. I've done business with them three times, and it would be nice if they could give me a discount next time.

This is my second time using Montway Auto Transport. The first time was in April 2023. They always answered when I called if I had a question, or there was the dispatcher or the driver.

I'm so happy with Montway. I transferred a car from Florida to Chicago. It was a nice price. Thank you for doing the service for us.

We have two homes, and I wanted one of the cars here. Since I've used Montway before, I opted to use them again to move one of the cars here. The cost was comparable to others. Everything was easy. The driver handed me the keys, and I took the car. It was very dirty, but other than that, it was fine. I was satisfied with Montway.

My daughter was going through divorce, and we needed to get her out here to Tennessee. She wasn't able to drive, so I had to ship the car. I found Montway online. Setting up everything was very simple and easy. The car was dropped off at a parking lot that was big enough for the truck. It was seamless. We had a great interaction with the driver. I'd use Montway again. They did a good job. They got the car there in a timely fashion, and it was pretty easy to work with them.

We had good service from Montway Auto Transport in 2024, so we decided to use them again. All went well with the recent service.

I’ve used Montway a few times now, and it’s been great. When we moved from the Northeast to Florida, we used a transport company, and I wasn't happy with it. So, I asked around my community down here in Florida, and multiple people that I know in the community have used Montway. I gave them a try, and I like them, and I have not used anyone else. Their service was good.

The customer service was really good. Montway said they were gonna call, and they called. They followed up. They sent the emails. I had no issues.

I was retiring from the military, and driving two cars across the country would have been a little rough. But everything went well in my experience with Montway. They loaded everything up and got it back here in one piece. My experience with their customer service went really well. They knew what they were talking about and got me squared away, easy peasy. They did a good job, and I have no issues with them.

I shipped a Chevy Chevette with Montway. I’ve used them before, and I was very happy with their service. I would recommend them to a friend. The only difference this time is that I was a little disappointed ‘cause the guy had me waiting all day, no one contacted me, and he didn't come till the next day. That was the first time that ever happened.

I was moving a car from New York to Florida. I chose Montway because in the past I used them. Setting it all up was very simple. I called the phone number, and they worked with me. But the driver went to the wrong location in the sense that he parked in the middle of a very active road, and we had him pull over to a safer location to load the car. Other than that, the driver was excellent. The car came in a little dirty, but that was to be expected. The condition was fine. It arrived safely. Montway is a good company.

This is the second time I used Montway Auto Transport. My car came complete the first time. Why shop around? Also, they were the quickest to respond, and the communication with the driver was easy. My car was just a bit dirtier, which makes sense after moving cross country. With long-haul moves, everybody should be considerate about flexibility because moving cross-country is not an easy feat. Have patience with the pick-up and drop-off. But they normally always go faster than they promised.

We wanted to move a vehicle from Minnesota to Arizona, and we had used Montway before. The setup was pretty easy. When it came time to pick the car up, it was kind of clunky on Montway's end. They couldn't give me a day or a time. They gave me a window of five days, and I understand that. But then when they said, “We'll notify you 24 hours ahead of time,” Montway didn't call me. The driver called me, and he said, “Hey, I can be there in three hours and we can pick the car up.” I said, “Well, I have to move some things around, but okay, if that's what you got to do.” So, it was very inconvenient. Joe picked up the car and he did a wonderful job. He was a great guy and got the car to Arizona. Everything was fine.

I used Montway a few years back. I was shipping my grandson's car from Alabama to Virginia. I decided to use them again when I was towing my car back from Virginia to here. Their customer service reps were really helpful. It was just instantaneously once I booked them because I had a history with them. So, it was no problem. The quote that they gave me was good, and it was the same price the whole time. It was reasonable compared to the other companies I was looking at. The driver never got off the road. He picked it up on a Saturday afternoon, and he got here Sunday afternoon. The vehicle was in the same good condition. Overall, it was excellent service.

I've been using Montway for a long time. I've been using them for at least 12 years. I'm a little pissed off this year. Twice, we get quoted one price, and then when they were going to pick up the car, they jacked up the price a couple of hundred dollars. I know there's a diesel shortage. It just seems to me the price is the price. It was the first time it's ever happened, but both going to New York and then back from New York here to Arizona, they wouldn't pick up the car unless I paid them a couple of extra $100. It was on short notice, too. So, I didn't have any way to find an alternative. So, I'm pissed with Montway. I'm dissatisfied this year.

Montway is awesome. They’re the only people I use. I moved and this is the third time I’ve used them because other transport companies are scammers and just offer you low prices. Montway quotes me a price and that’s what I end up paying. It's not switch and bait, and that goes a long way because I know upfront what I'm paying. There's so much fraud right now. It goes a long way dealing with honest people. The main guy I was dealing with never called back but the company overall is A-plus.

I contracted Montway to move my daughter's car from California to Boston. I gave them a 1 week window from the time of making or developing a contract (3 weeks prior) to pick up with a hard stop day that the car had to be in Boston. Montway then up sold me from a open trailer to a enclosed trailer but I figured the extra $850 was worth it since the car is in perfect condition. The window came and went with absolutely NO communication on their end. I had to make over 3 calls a day for a week now only to get escalated to a supervisor that doesn't exist. I've had 2 supervisor request and still nothing.

I used Montway Auto Transport last year to take the car from Arizona to New Jersey. I booked over the phone. They were fine. However, the car was supposed to be here on a Sunday, but it didn't get here until Wednesday. I paid less because Montway was late by a couple of days.

I hired Montway Auto Transport to ship my vehicle from Longmont, Colorado to Harlingen, Texas. The experience was extremely poor and completely unacceptable. On the scheduled pickup day, someone arrived and took my car. Shortly after, I received an email from Montway stating a driver would come around 3:00 p.m. Another person then showed up at 11:00 a.m. When I called Montway, their staff had no idea who had my vehicle and told me to contact a different company. It took me roughly two hours of repeated phone calls going back and forth before it was confirmed that the person who took the car was actually Montway’s own assigned driver.

Montway Auto Transport is a total scam. DO NOT USE THIS SERVICE. We contracted to have a car transferred from California back to the Midwest. We booked over two months in advance. Montway gave us a fiveday window in which they were going to pick up the car. We had a certain date the car had to be picked by. They gave us a five day window prior to the target ate.

I asked my parents how they shipped my sister's car out here, and they told me about Montway. I used them and my experience was chill. They communicated really well and got my car here. I didn't really have any issues with my vehicle when it got here. So, it was good. The driver texted me whenever my car was there, sent me the necessary links, and we went from there.

Use Montway Auto Transport because they're very good and honest people, and they work with you. They stay in touch so they're easy to contact. It's my second time using them, and I've not had not one issue with them. They're amazing. Setting up the transport was as easy as it could be. The car was traveling from Baltimore, Maryland, to Chicago, and Montway said it would take three days. It took exactly three days. The quote was the exact price.

I've used Montway many times, each time it got worse. Now it got so bad that the public has to be made aware. The right hand doesn't know (or care) what the left hand is doing. They are incompetent and should avoided. They picked up car in Florida on July13th.... The truck broke down and the truck with my car ended up 2 hours north of where it was picked up. It laid there for 7 days. They promised quick action but it took 7 days for Montway (a trucking company!) to find another truck. Incorrect or inadequate communication. Promises to call the next day were made by SUPERVISORS ("to call the next day") never happened. Due to this foul up, supervisor promises of discount were made (which I didn't ask for ... but deserved) never happened. VERY AGGRAVATING - FRUSTRATING - TIME CONSUMING. AVOID DOING BUSINESS WITH MONTWAY.

I have a friend who is a car dealer and he introduced me to Montway. They have a good reputation, so he's been using them for years, and I called them. The customer service was very supportive in every way. I shipped a 2019 Dodge Caravan close to 200 miles and I'm very satisfied. I met the driver at the delivery site and he was very good and professional. We had some challenges with the shop where he had to deliver the vehicle, but he still managed to bring it in. The quote was very competitive and accurate. I normally don't like to give people 100%, and it’s hard for me to give someone a 5-star rating, even though I'm very happy with the service. But I will give CarShield a 5-star rating. They did a very good job.

Our moving company gave me a price to transport my vehicle, then the guy said he would suggest me getting a price on my own from a carrier, and he gave me Montway's name. I schedule a transport, and they gave me a time frame, then it was getting close to the end of that time frame. I was going to be leaving town, and I needed to find somebody to coordinate the transport, getting it loaded. So, I called them, and they said they'd call me back. They called back an hour later and said, "We'll be there this afternoon." It would have been nice to have a little more heads-up, but I understand that's the nature of the business.

I would rate Montway the highest, the best, and excellent service. Everything was great. The driver was very good, and everything was done well.

I was about to purchase an Aston Martin, and I went on the internet and started looking. A number of different transport companies contacted me and after they did, I did some research. Montway seemed to be the most reliable and had the best reviews. I contacted them and the gentleman was full of information and told me all the things that I wanted to hear. I went with him and later that week, I bought a Bentley and contacted him again. He immediately responded and told me he'd take care of it, and he did. It couldn't have been any better. The cost was probably about in line with the other companies, maybe a little less.

My kids go to school at Northwestern in Chicago and I used Montway to transport their cars to our home. A friend of mine used them, so we decided to hire them. Setting up the transport was very easy. One of cars was scheduled to be picked up at a set time and day, while the other one was within five days' pickup. Both were fine. The one with the random pickup day, we got switched to different carriers several times and that was a little frustrating. For both vehicle transports, we were told a little last minute when the person was arriving, so that wasn't ideal. But otherwise, our experience was very good. I would advise anybody thinking of using Montway's services that they should make sure they're flexible on the day of pickup. Other than that, the cost for the transport with the set pickup date was a little high. But the price of the flexible one was very reasonable.

I shipped three vehicles through Montway, and they were all good experiences. The quote that I received was good and the price was fair. It was the going rate to bring a vehicle from the West Coast to Hawaii. The pick-up and delivery were easy. I had one vehicle that had an issue with Montway not putting my name down as a co-signee and we ended up having to contact them. I sat at the pier for a little while for all that to get situated, but that was the only hiccup and that was only on one vehicle.

The people who delivered my car and picked it up were so nice to me. Unfortunately, the paper stuff was done wrong. We set up the move over the phone, and I thought I gave the all the description of the car. When the car was put on the van, they couldn't find my car because it's a hatchback and they were looking for a sedan. So, there was confusion there. And Montway Auto Transport said, "You owe us more money.” I don't know if I would have taken it if it was too much money. It was written down wrong. The car was a hatchback, not a sedan. That should have been seen on my records, that I had used them before. That should have been taken care of before they took it and I paid the money.

I googled Montway and they seem to have good reviews. I went with them to ship an SUV from Florida to St. Louis which was almost 1,000 miles. I've used them for about three different times now. I went with them initially for the price but the fact that I'd done business with them and they were reliable about getting the truck to its destination made me go back to them again. But in one year, the price went up because once you got closer to the pick-up date, the truckers were charging more. Also, the price keeps going up because the price of gasoline keeps going up too. But the drivers were fine and there were no damages to the vehicle. Montway's customer service is responsive as well.

Everything seemed legit until the carrier company came to pick up the car. They wouldn't provide an ID and when I talked to them, they sounded like from Eastern Europe descent. This made me think they were there to steal my car not transport it. Upon requesting a refund, Montway charged me $250. I think this charge of $250 is their primary business. They do not intend to ship any cars.

I needed to ship my kid's car back across the country. It was from Florida to California. I used Montway. The vehicle got there a little earlier than expected. The original quote and the final cost of the service were the same.

I've used Montway for three years and running, and I've had enough experience with the company and how they operate. I am very well satisfied with it. I needed to move temporarily to another residential location and the quote was a little higher than I expected. But we've experienced some expensive times. It's expensive, but given what’s involved, it’s a fair cost. I had Montway transport my vehicle 1,500 miles and it took only about three days. It was done very fast this time. It took longer on other occasions, and that’s fine. Dealing with the driver was very easy, clear and good.

Years ago, I was buying and selling old cars. A friend of mine told me about Montway and I've used them ever since. I've only had an issue once, but it wasn't a big issue and I will continue using them. I like the quality of the people who come here to pick it up. They're very informative. Recently, they picked up a vehicle for me in Hernando, Florida, then they dropped off in North Carolina. A couple times I wasn't satisfied with the price they gave me, but this last time the price was reasonable. The one before that, they charged me $1,000 and it upset me. But I needed it done. For the recent transport, they picked it up the next day after I called. The driver came in here with a three-car hauler and there's enough room where I live, so he just went up around the cul-de-sac and didn't have to back up enough and back out. He was excellent. If you want a good and reliable source, and you want it done right and in a timely manner, Montway is the one to call.

Ronald and Cathy, my sister-in-law, used Montway to transfer their vehicle and they told me that it was a good company. I decided to use it for mine and the cost was very reasonable. The driver was very mannerly and professional when he first came to pick the car up. The vehicle arrived while I wasn't there but it was in good shape.

Montway did an outstanding job getting my car to where I needed it to, from the start to point A to point B. The car came, got loaded and arrived in good condition. The guy who delivered my car was outstanding. He was very flexible and tried to get it straight to me so we didn't have to meet somewhere like a parking lot. So, he did a great job all the way to the execution.

I would recommend Montway Auto Transport. When I had the service, it was good. Everybody was accurate. They took care of the car good. And they always let me know where the vehicle was. The first one was from New York to Chicago. It was supposed to be four days. They wanted to get there ahead of time. But I'm not gonna be there until a certain day, which I originally told them. They said, “Yeah. Okay. No problem.” So, they work with me. The car came exactly two and a half hours after I arrived in Chicago. That worked out perfectly. Also, the drivers are reliable. They take care of your car very good. When they picked up the car in California, I left two set of keys and they forgot them. The people over there mailed it to me in two days. That was good.

We were moving from Houston to Florida, and we only wanted to drive one car. We had used Montway before when we were snowbirds from Florida and they did a good job, so we went with them again. The pickup went great. The driver pulled into our development and came right in front of our house. He stopped two doors down where there wasn’t congestion and everything went fine. He was communicative and it was good dealing with him. The vehicle arrived in great condition just as we put it on the truck. It was a little dirtier but that’s okay. Montway’s price was very competitive and there was good communication. I felt safe giving Montway my car and I would recommend them.