Montway Auto Transport

Montway Auto Transport

 4.8/5 (864 reviews)
Montway Auto Transport
4.8(864)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.8 out of 5
See all 864 reviews

About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 100,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Pros & Cons

Pros

  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states

Cons

  • Must contact for tracking info

Bottom Line

Montway is a leading auto transport company with affordable rates and quality customer service. You can get instant online quotes and easily book your order. Montway is open 24/7 to answer all your auto shipping questions.

Montway Auto Transport Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Montway Auto Transport?
  • 4,245,529 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 2 Reviews 5 - 35
Verified Reviewer Verified Buyer
Original review: May 29, 2023

Montway was very timely and quick. They were the first to respond to my request for transport. I got four inquiries about transport, and Montway happened to work out. As far as the transport, they held the car on a flatbed truck with some other supplies. It seemed like it was a guy that was going from point A to point B. I happened to be along the way. They picked the car up. I didn't have to handle it. He drove it up on the flatbed and dropped it off. He was bringing it to me. I live on a four-lane road that has a center turning median. He came right to the door, took it off, and drove it into my driveway. As far as the price, it was more than I wanted to pay, but it was the best price I had and the best timing. So, I was satisfied with it.

Montway Auto Transport response

Hi Barry. Thank you for taking the time to share your experience with us. We are delighted to hear that your experience with Montway and the carrier was a positive one. We look forward to seeing you again!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

The price was on a little bit higher end, but it was worth it. The guy was there at the pickup on time. There was a storm going on. He let me know when he was through it and walked me through every checkpoint he had. He delivered to me right when he said he was. Everything was perfect. I'll use them for the next transport.

Montway Auto Transport response

Thank you for your comments, Colton. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

Montway was able to do what I needed when I needed it and at a fair price. The driver went over and above expectations. When he picked the vehicle up, it was not running. It was parked in a senior citizens complex in Florida that did not allow commercial vehicles in there. Because he couldn't go in to pick it up and it did not run, he had to push it to the exit gate by hand then pick it up. As far as delivery, he came on time when he was supposed to, dropped it in the street, then pushed it by hand into my driveway. He was a pleasure to deal with.

Montway Auto Transport response

Hi Nathan. Thank you for taking the time to share your experience with us. We strive to work with the best carriers, and are happy to hear that this carrier provided you with a positive experience. We hope to see you again down the road!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

Montway's rep was very cool, very helpful and honest. The prices were changing as I made decisions, so I was like, "Oh, okay." The driver was fantastic. He put up with a lot of stuff. Overall, Montway made a giant task seem easy.

Montway Auto Transport response

Thank you so much for your kind words, Daniel. We really appreciate you taking the time to share your experience with us and look forward to seeing you again.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

Montway presented all the options. The car was picked up the day that we were told and delivered the same way. It was late at night, but still it was good. They have friendly drivers. The final cost was fair considering that they did a good job, and the car arrived during the time expected and in good condition.

Montway Auto Transport response

Hi Arcesio. Thank you for your feedback. We are happy to hear that your recent experience was a positive one and that you were satisfied with the timely delivery of your vehicle. We hope to see you again soon!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

I called up Montway and spoke to a gentleman. I explained to him exactly what was the situation and what I needed. He dealt with it very nicely and helped me set up everything. They did a very good job on the transport. They texted me and made sure that the car was on its way and that everything was okay. When the driver was an hour in the state, I got a call from him letting me know that he was in the area and the approximate time he was gonna arrive at the destination. He did everything he needed to do, safety-wise, and he explained to me exactly how he was gonna drop the car. We communicated a lot on the phone and he made sure that the car was gonna be in a safe area. Then, he gave me a card and told me to give them a call if I needed anything else.

Montway Auto Transport response

Hi Ingrid. Thank you for taking the time to leave your review. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 29, 2023

Montway was always reaching out to us. We were well-informed and updated a lot. I got a good quote that was within range of everybody. We were comfortable with it. My daughter picked up the vehicle upon arrival and it was in great condition. She was really happy with it and the driver worked really well with her. If we need the service, I'll contact them again. I'm glad we found Montway. It's a great car carrier.

Montway Auto Transport response

Thank you for your feedback, Christine. Our mission is to deliver a 5-star vehicle-shipping experience to every customer, and we are happy to hear that this was the case with your recent vehicle shipment. We look forward to seeing you again down the road!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 28, 2023

Working with Montway was awesome. They kept us in the loop the whole time. The driver was very courteous and they let us know every step of the way how my vehicle was doing. They don't charge enough for the quality of service and I'd tell others they're the best choice to go with. They're a very reliable, dependable, and professional company.

Montway Auto Transport response

Hi Cymar! Thank you for your comments. Your feedback is appreciated, and we are thrilled to hear that your recent vehicle transport was a positive experience for you. If you ever need our assistance again in the future, we are here to help.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 26, 2023

We moved three vehicles from New Jersey to Florida and Montway did a great job. The driver picked up on a Tuesday and we got the cars on Monday because we weren't arriving until Sunday. They said they could deliver the cars on Sunday evening but I couldn’t guarantee what time I would be there. I said we would be here on Monday and he said it was not a problem. And sure enough, we had the vehicles by 9 o'clock in the morning. We're in a gated community so they couldn't bring the truck in because it was a little bit big. But the driver met us right outside. The whole thing was easy-peasy and the cars were in perfect condition. They took pictures of the vehicle when they loaded them, before loading, loading and once they were delivered. There were no scratches. It was a great service.

I highly recommend Montway for any type of transport. They're good and when they tell you they're gonna be there, they're gonna be there. We've only moved out of state once and it will be probably the last time because we're here in Florida, but they made it easy. Also, they allow you to put up to 100 pounds in each car so that helped a lot because we have some fragile things and things that I wanted to make sure were okay. The only thing you cannot put in the vehicle is alcohol. But we were able to put some artwork that we had and clothing. 300 pounds makes a big difference.

Montway Auto Transport response

Hi Beatriz. Thank you for taking the time to leave your feedback. We are thrilled to hear that the transportation of your three vehicles was a positive process for you. We aim to work with great carriers and provide the best service to our customers, and we are happy to hear that this was the case for you. If you ever need our assistance again, we are always here to help!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 18, 2023

Montway has a good price. Everything was fine. When we made the appointment, the first guy was good. The interaction was simple and brief. The driver came and picked up our 2010 Honda Civic in Phoenix, Arizona and he was earlier than expected, so that was good. He was the only other person we interacted and he was very nice and helpful. He told us everything we needed to know.

During the delivery, our neighbor came over to the house. I had given the truck driver's phone number and my neighbor called him. He waved him in. Our neighbor took the key for us. The car was fine and there were no damages. The final cost was the same as our initial quote. Montway provided excellent service for a decent and competitive price.

Montway Auto Transport response

Hi Paul and Roberta. Thank you for taking the time to share your experience with us. We strive to work with the best carriers in the industry to create a seamless experience, and we are thrilled to hear that this was provided to you. Your business is appreciated, and we hope to work with you again in the future.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 17, 2023

Setting up the transport was very easy. I really appreciated them. They let me know when my car was gonna be delivered and they did everything like they said. So I would recommend them. I will be using them again in the near future when I move again.

Montway Auto Transport response

Hi Daphne. Thank you for your feedback. We strive to make your vehicle transport process as seamless as possible and are happy to hear that you had a positive experience. When you need our services again, we are here for you.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 17, 2023

I had a good experience with Montway Auto Transport, so now I only use them. I would tell them a timeframe that I would like for the car to be picked up or dropped off. And they would reach out to their drivers and see who's in the area, and if it's a possibility to get it closer to the first or last day within my timeframe. They would usually get it within that. They pick the car up, and I would be in contact with the driver from then on.

The drivers are good about communicating where and when they would drop off and pick up. And if they're coming within the day, they would be, "I'll come by 4 PM," or whatever roundabout time. And when it gets closer to the time, they would keep me updated until I am able to get my car. They would drop the car off wherever I want them to. And if I have a last minute change, I could message the driver and ask, "Are you able to meet me closer to this place?" And they would usually accommodate me.

Montway Auto Transport response

Hi Asia. Thank you for taking the time to share your feedback. We are happy to hear that you are pleased with your service from Montway Auto Transport. We strive to work with the best carriers in the industry and are happy to hear that your experience was a positive one. Should you ever need our services again in the future, we are always here to help.

Be the first one to find this review helpful
Verified Reviewer
Original review: May 16, 2023

I contracted with Montway to transport 2 historical vehicles in an enclosed trailer. When the vehicles arrived they were covered in dirt and it was obvious they sat out in the rain. I filed a claim and forwarded pictures before and after transport. Montway refused to offer any compensation for the condition my vehicles were in upon arrival. Montway just books your vehicle transport and then puts any future claim upon the customer. I will never recommend montway to anyone for vehicle transport. Their customer service is awful.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 9, 2023

I'm in Florida and I purchased the car in Alaska. I started calling transport companies in Alaska and I had a terrible time with all those companies. I went on to Google and Montway was one of the bigger ones. Also, Montway was in Chicago. They talked back to me while the other companies did so two days or sometime later. It was almost phantom return phone calls from these dispatchers. I decided to try Montway and they said that they had moved a lot of vehicles of various types.

After my first contact with them, I had been solicited a number of times at different hours and days. Even when I responded, I never heard back from the original individual with whom I spoke. Montway is a large company and everybody's running, doing something. They have a quote number and I used that. I could have spoken to anyone because once that first individual had assigned me a reference number, I was in this system.

There were two parties involved. The car had to be shipped by ship from Alaska to Port Washington, Tacoma. Therein was a problem, because it was in February and we slow down in those months. Alaska is basically shut down. The car disappeared for a couple of weeks in their system. Whether it was Matson Shipping or Montway, it sat somewhere. I never heard from anybody for 20 days. I was sent a notification. When the car was actually shipped via ferry from Anchorage to Port Washington, there was a gray zone in there. Other than that, it was fine.

Montway Auto Transport response

Hi Howard. Thank you for taking the time to provide us with your feedback. We are happy to hear that your vehicle transport process was a positive one and that your vehicle arrived safely from Alaska to Florida. While there are many moving parts in our industry, we strive to make the transport process as seamless as possible. Your comments are valued and should you ever need our services again in the future, we are always here.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 7, 2023

Dealing with Montway motor transport was outstanding and extremely helpful. The company that moved my car from Ct.- Fl. Lopes transport were very good and the driver (Raphael) was great. The transport company from Fl.-Ct were great and driver Mario was great. Would use Montway again without any reservations.

Montway Auto Transport response

Thank you for your feedback, Cliff. We appreciate your business and are happy to hear that you had a positive experience with Raphael and Lopes Express Shipping Inc. We look forward to serving you again in the future.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 7, 2023

Montway had what I thought were some of the best reviews and reputation. I used them twice. The first contact was fine. The delivery was not good. They gave me some runaround and disregarded my concerns about the car. They were late, but then I had to move it again another time and I used them again. It was a much better experience all-around. With the assigned driver in both instances, we both walked around the car and looked at the car to make sure we agreed on any markings, and we signed off on a bill of lading.

I just reached out because they had passed their window. I inquired about what was the status. I talked to several different representatives, and I got different answers as to what was going on. I didn't care that it was delayed. My concern was for them to give me an update on when I could expect the vehicle, and it seemed as if the representatives that I engaged with didn't really know. I felt like they lied to me because they didn't know. It felt like they weren't concerned that I was concerned about where my vehicle was. Overall, the first experience was not pleasant. The second one was wonderful and they delivered sooner. I'm happy with the most recent experience.

Montway Auto Transport response

Hi Dwight. Thank you for your feedback. We are sorry to hear that you were disappointed with your first vehicle transport with us. We are always looking to improve and understand that proper communication is vital for successful transport of your vehicle. While your first experience was not ideal, we are happy to hear that you gave us another opportunity to serve you better and demonstrate why Montway is rated the top auto transporter in the country. Should you ever need our services again, we are always here to help.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 6, 2023

I bought a car on eBay and it was located all the way across the country so I needed to transport it to my place of residence. I was getting bids around the $1,500 to $2,000 range from different companies. Montway was not exactly the cheapest but they had better reviews than the other companies. The scheduling was pretty simple and they said the delivery would be anywhere from 7 to 15 days due to not really knowing what the weather and all that could go like. It was pretty reasonable and I was able to get my transport completed in 7 days, which was pretty nice. I was notified about an hour before the actual delivery was there and the driver showed up. He was on a semi-truck and he had other vehicles he had to deliver. He pulled off a few vehicles in order to get to mine. He made sure that the codes matched and the delivery got cleared.

Montway Auto Transport response

Hi Andrew. Thank you for taking the time to leave your feedback. We are delighted to hear that the transport of your vehicle was a positive experience for you. We strive to be the best in the industry and are grateful to have gained your business. Should you need our services again in the future, we are always here.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 5, 2023

I gave Montway Auto Transport my car much earlier, just to guarantee. But they delivered it when they said they would. When I would email someone and I would respond, someone else would respond. It was very confusing. Montway's quote was pricier than other ones. But it was accurate. It's not the cheapest, but at least you know your car will be there safe. I had a great delivery service and I felt that my car was in good hands. So, I would recommend Montway.

The driver was great at communicating. He called me because he had other jobs to pick up. He said, “I'm not going tomorrow. I'm going Thursday.” And even the night before, because I lived before outside of Dallas downtown. He said, “I'm looking at the map. And I don't think I can meet you at your apartment because the roads are really tight.” He was worried about his truck making it through. So, we coordinated for a different meet-up point to bring my car to. He even let me know, “I'm gonna be there Sunday by this time.” The driver gave Montway a great name and gave me a great experience where I would use Montway again.

Montway Auto Transport response

Hi Andrea. Thank you for taking the time to share your vehicle transport experience with us. It is gratifying to hear that you received quality service and communication during your transport. We appreciate you choosing Montway Auto Transport for your car transport, and are here to help anytime.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 5, 2023

I had a very positive experience with Montway. I had my car when COVID hit. I drove it to my mom's house, and it was sitting there. After COVID, I moved back to California, so I had it shipped back here. My brother was there for the pickup, so I left my keys with him, and they picked it up from the location I asked them to and shipped it. It went well, and the cost was reasonable. They gave me a bit of a discount. I'll tell people to use Montway.

Montway Auto Transport response

Hi Abraham. Thank you for taking the time to share your experience with us. Our goal is to provide the best pricing and best vehicle transport experience in the industry. We truly appreciate your comments, and look forward to serving you again in the future.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

Montway was about the same cost as everyone else. It was just easier to go through and do it online. The reps were very helpful. I spoke with a couple of them, and they did help me with handling everything I needed to ensure that everything was picked up at the right time. The pickup driver communicated very well. We met at a place where he was able to get my vehicle pretty easily in a Walmart parking lot. The drop-off driver was also okay. The transport was originally gonna take two days, but I needed it to be longer. So I asked them to not drop it off for at least 10 more days, and they were able to do that. Everything was pretty great.

Montway Auto Transport response

Thank you for your feedback, Alexandra. We strive to provide a seamless experience from start to finish, and we are happy to hear that you received great communication and service. We are grateful for your business, and look forward to serving you again for your future needs.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

It was an excellent service all the way around. The driver was super and my vehicle was perfect when it arrived.

Montway Auto Transport response

Thank you for your feedback, Dennis. We are grateful for your business, and are happy to hear that your experience was excellent. We look forward to serving you again soon!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

Setting up the move was easy and uneventful. The quote was spot on. But the brokering service was better than the communication and flexibility that I got from the drivers. Other than that, it was front door service. The condition of the vehicle was as expected. It was dirty on the inside and outside.

Montway Auto Transport response

Hi Erwin. Thank you for taking the time to leave your comments. We strive to provide a seamless vehicle transport service, and are grateful for your business. Should you ever need our services in the future, we are always here.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

I called them and they were helpful. The driver, Andrew, was a very good guy. He was in touch with me through the whole thing and my car was delivered within three days. I told him to call me 20 minutes before he arrives at the location and he did exactly what I told him. My car was delivered and I was happy with it. Everything was intact. He took pictures from every angle, dropped it off, and left.

Montway Auto Transport response

Hello Hashmatullah. We are thrilled to hear that your experience was positive, and the carrier provided great communication and service. We appreciate your business and look forward to your next move.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

My experience with them was excellent. The driver was absolutely 5-star. He picked up the car on a Friday and since his truck couldn't fit well in the main road, he drove it to my driveway in Chicago. It was excellent service. The car seemed dirty but it was because it was exposed for so long. Other than that, he brought it in really good shape. He was a nice guy and I appreciated his honesty. Moving with Montway was completely stress free. I recommend them.

Montway Auto Transport response

Hi AJ. Thank you for taking the time to provide us with your feedback. It is our goal to work with only the best carriers in the industry, and it is gratifying to hear that your vehicle delivery experience was a positive one. Your recommendation is truly appreciated, and we look forward to serving you again in the future.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

I was a little concerned about coming up with the day they were gonna pick the vehicle up. They hadn't called me to give me any information, but I called them. Shortly thereafter, they had a transport company lined up for me. They picked it up at my house and they dropped it off to Clearwater, Florida. The driver said he'd be there Thursday evening or Friday morning. He rolled in at Friday morning. It worked out perfectly. I liked the guy that transported, too. He seemed honest. The price was also very reasonable.

Montway Auto Transport response

Thank you for your comments, John. It is gratifying to hear that you were provided with a positive delivery experience. We sincerely appreciate your business, and look forward to serving you again in the future.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

I originally set the transport with Montway online, but I needed to try and change the date. It was a little bit difficult to do because they said, "You have to give us a 10-day window." The car wound up getting shipped sooner than we would have liked it, but it is what it is. The quote they provided was great. But I would love it if Montway would allow us to add a tip in at the very end in order to tip out the driver because I had no cash on me that day. Unfortunately, I couldn't give him a tip, but he did a fantastic job.

Montway Auto Transport response

Thank you for taking the time to provide us with your feedback, Helen. We strive to provide the best pricing in the industry, and are grateful for your business.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

When I initially did my research online, Montway was one of the top searches and the highest rated on multiple different websites. Everyone I spoke with on the phone was great. It was a very easy and comfortable process, and I'm very thankful that everything worked out. The driver was very short and sweet. He had places to go and people to see, but he took his time, and it was a good exchange.

Montway Auto Transport response

Thank you for your feedback, Isaac. We are delighted to hear that your vehicle delivery experience was a positive one. It is our goal to provide the best service in the industry, and we truly appreciate your business.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

Everything worked out well when I used Montway. The pricing was good. The driver was very agreeable. We picked out a location at a commercial parking lot for stores. He went back by the shipping part of the stores of shipping and receiving, and wide open back there. When I got there, the car was off the truck. I inspected it and everything was good.

Montway Auto Transport response

Hi Allan. Thank you for taking the time to share your experience with us. We strive to provide the best pricing available in the industry, and are glad to hear that your experience was a positive one. Your business is truly appreciated!

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

Their pricing was good compared to the others. They said they would call me and they did and they picked the vehicle up. The vehicle was in fine condition when it arrived.

Montway Auto Transport response

Hi Benita. Thank you for taking the time to share your feedback with us. We are happy to hear that your vehicle transport experience was positive. We appreciate your business and look forward to serving you again soon.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: May 4, 2023

Everything was seamless and great. The driver was very professional and extremely nice. Other than dust, the car was like when he put it on the trailer. It was perfect. The car even arrived two days earlier. Montway is the best.

Montway Auto Transport response

Thank you for providing us with your feedback, Dwight. We are delighted to hear that your experience was seamless from start to finish. It is our goal to work with the best carriers in the industry, and we truly appreciate your business. Have a great day!

Be the first one to find this review helpful
Loading more reviews...

Montway Auto Transport Company Information

Social media:
Company Name:
Montway Auto Transport
Company Type:
Private
Year Founded:
2008
City:
Chicago
State/Province:
IL
Country:
United States
Website:
www.montway.com

Media

VIDEOS & IMAGES