Mercedes-Benz Reviews

I leased a C-230 in Feb, 2006. Within 3 months, I was bringing the vehicle in because the tires were rubbing in the turns. It took 3 times of bringing the car in for the dealer's mechanics to notice a problem. They then started replacing parts in the suspension of the front end, struts, shocks and then put in a sway bar. The vehicle continued to rub but this time they diagnosed it as from the rear. They then replaced the springs and shocks in the rear. I had a rear tire go out and had a local tire shop tell me it was from the tire rubbing against the rear strut. Mercedes at first did not want to honor the tire but the service manager did after reviewing the history. Electrical problems started occurring such as the interior lights not functioning, the doors locks worked when they wanted to and the turn signals would not return to neutral. The ESP malfunction light went off on the dash and did so during a snow storm that had ice on the roads.

Regards Gulfstream--they painted my vehicle with new state of the art painting system direct from Germany. 3 years later and present vehicle has almost complete;y peeled 1994M-B C280 I have owned since brand new. As of 11/20/06 vehicle has 63,000 oroginal miles.

I read the consumer complaint from Pam Columbia CA and had one of my greates fun evening in my life. Obviously she used such extravagant and sophisticated car for anything but what it is built for, especially without any information about that it does not need a oil stick by no means, because it will have always the right amount, even if the computer fails. Computer are men made and new on the market, Mercedes does not built them, others do and sell them. 190 years of German technology can never be beaten by immitations. Beside my Mercedes CLK 430 I have a Chevy Van, this computer failed and there is no one on the market to exchange. True is, also Mercedes Benz cars are built in these days from human beings like other cars are, and this is for all cars the same. Different is that Mercedes Benz still is focused on quality products and technic, which is unique. You drive it you feel it!

I bought a new Mercedes GL 450/ year 2007 SUV on July 04,2006. This car has less than 3,000 mile on as of today. More than 2/3 of time I own this car, I was fixing this car for SRS light on dash board, the message also states retrained system mel fuction, drive the car to workshop. It's has been fixed five times and the very same light showed up less than a half hour I got the car back from dealers. At first, my dealer tried to help me. They pick up my car at my work, so at least I do not need to take off work to fix my new car! But no one can either fix the car or shut off the dangous message! Finally, I asked dealer to buy back the car. Last week, The Mercedes corp. told me that they are reviewing my case. Every day I have to drive this over $70,000 dangous car transport my seven years old daugtor on free way to school or after school program. One of the major reason for purchasing this car is the their Safy features for my young kid. Not only I have to pay the expense payments for all the time the MBZ trie to figure out how to fix this car, everyday I will receive a letter from my dealer for recomminding their excellent service (?) and some computer even call me and left me a message about my car is been recall that I should contact my dealer! (It is so strange that there is no commuication between the Corp. office and dealer!) The Mercedes Benz coustomer service department refuse to help, the woman called me back one day (after I left a message as directed) told me her name was Robin(no last name) and they are reviewing this case, I should contact my own dealer for further assissant! The ball kick back to my dealer again! Does Mercedes Benz understand all business condoucts in USA should comply US law? Does Lemon law apply to German Cars? How long it should take for my to continue my payments for the new car that no one know how to fix?

My 2005 C-230 Sports Sedan leased on January 7, 2005 showed Check Engine on November 4, 2005 and again on December 4, 2005. The first time, the service garage of Valley Motor corrected what they said was a computer problem and the second time they took 10-12 days to replace valve springs on exhaust valves, update control unit and perform SCN coding. Thereafter, on August 2, 2006, I complained about soft brake paddle and on October 10, about a foul order emission from the AC system. On October 30 last, the SRS malfunction light came on. They fixed it. When I wondered why a new Mecedes C-230 was not functioning satisfactorily, the service supervisor said all this was normal and even suggested that my expectations for a C class was unrealistic. I leased the vehicle at the price of $ 34,000.00 and I have never felt secure while driving it at night or long distance.

My husband and I purchased a new Mercedes C240 in 2001 for $35,000.00 from the dealership. Like many other people we were so excited to own such a fun little car. Soon afterward, we started feeling the suck from our wallet to keep this fun little car running. The electrical system has been replace many times, the first time about 3 months after we purchased the car. When the car is repaired it runs for only a few weeks before it breaks down again. It has cost us over $15,000.00 in repairs and has been dealer maintained! Over the years we expressed our concern many times to the dealership and they said that we were the only customers who have expressed such a problem. One gentleman said that he understood our frustration but Mercedes would never do anything about it. For the past year it has sat in our driveway because every time we use it, the electrical system wipes out whether we were on a highway or at home. The car is now undrivable. The electrical system is frozen and we are afraid to sink anymore money into the car for fear that it will break down immediately again. I have never felt so frusterated & taken advantage of by a company before. We can't trade the car in and we can't sell it because it is undrivable so for right now it makes an expensive lawn ornament.

On November 25,2005,I purchased acertified pre-owned 2002 Mercedes ML-320 from Mercedes Benz of Beverly Hills.This car had 40,629 miles on the odometer, and was sold to me with an 18-month warranty,which runs until July 17 2007.On June 30,2006 I took the car to Mercedes Benz of Beverly Hills for servicing.I specifically asked them to check the reer tires. When I picked the car up that evening,they told me they forgot to check the tires,and told me to return another day.I returned on July 10.When I came to picked up the car, they said they could not fix the problem as I had wrecked the car.The car has the right rear susp. tie rod damage,right upr.rear susp. control arm and right rear susp.knuckle damage.On the Pre-Owned inspection and Certification Report has writen-right front fender and right rear fender was painted. I have only put 3,000 miles on the car in the 8 months since I purchased it.I suspect there was an accident involving this car which they did not disclose to me at the time of purchase. And obviously if the tires are worn out after only 3,000 miles, they were not new as they told me when I purchased it.

On 9/25/05 I drove from S.D. to L.B. in order to look at a car at Mercedes-Benz long beach. I traded in my pristine 2000 S430 for what I thought was a certified preowned vehicle only to find out it was a certified piece of junk. According to MB Certified program the car was to be in like new condition with very specific guidelines in order for a car to meet their certified criteria. It was not. When driving the car, it always would go towards the right. There was wind coming in from around the side frame when I drove. There was a hole in the carpet they tried to cover up with floor mats. Yellow began coming through the leather w/in a day. It needed tires badly. It had no spare keys nor any owners manuals. etc etc etc. Finally 3 days later I took off of work to return it to mb long beach. They were horrible!They said I couldn't get my S430 back, I couldn't return the ML320 that was in service just 3 days after purchasing it, but I could pay $5,000 more for a comporable vehicle.. UNACCEPTABLE

I purchased a 2001 ML430 from Jackie Cooper Imports in Tulsa. 2 years later, the battery was dead. I had the dealership send someone out to replace the battery. When they did my odometer lost 30,000 miles. When I inquired about it they said it was no big deal, but when I went to trade it back in 2 years later, now it is a TMU car (total miles unknown) which dropped it's value in half. After talking to the dealership and customer service, nothing has been done. They really don't care. They just implied that I should lie about the mileage and just sell it. Sorry, can't stoop to their level.

The car pulls to the right when first driven off the lot. It was reported to Mercedes but I was told to drive it 2000 miles before it could be fixed. When 2000 miles was reched it was attemped to be repaired by alignment. This failed and it was returned again for the same complaint. Mercedes repaired this time using an adapter kit which was said to be against Mercedes-Benz advice. The car is better but not perfect as it should be. The total milage is 2,600 now and it still pulls to the right..Now the airconditioning is going weak too.

I had an auto accident with my Mercedes-Benz C-220. I drove the car into a brick wall of a Dunkin-Donuts and the passenger side air bag deployed but the driver side air bag did not. Most of the damage sustained was to the driver's side in the front. The car was a total loss. This leaves me to question the safety of purchasing another Mercedes-Benz automobile. This could cost me more than the price of a new automobile. The airbag along with the safety belt saved my son from serious injury. But the seatbelt alone had to work for me.

I leased to purchase a Mercedes Benz ML 350 last June 05. After a month the air bag light came on and there was a squeaking noise when you brake. The dealer had fixed the problem but after a few months later the coolant light came on and they said that the wind shield wiper water levels was low so it triggered the coolant light to come on. Last month my car started to jerk while driving. They said that it was a faulty computer module so they changed it. When I drove the car home it still had the same problem so I took it in again. This time they said it was the transmission valve so they had it replaced.

I purchased a new ML 350 (AMG) on January 13. "Unfortunately I was involved in an accident and had to send the car to a bodyshop 2 days later. AS of today the bodyshop hasn't gotten the right spare parts in order to finish their job. One particular spare part was 2 - 3 times wrongly sent and had to be returned. It also appears that the drawings for this new car aren't 100% accurate and therefore for this AMG version the spare part don't match.

I have had to replace the window switch 4 times in my 2000 ML 320. The quality control on these Mexican made parts are terrible.

On February 19, I was driving my vehicle with my child present and the left side suspension fell out onto the road disabling my vehicle. Luckily, I wasn’t moving with considerable speed because we would have been seriously injured, even killed. When I took the vehicle for repairs, it was discovered that the front suspension on both sides had considerable wear on it. In addition, the auto body shops and the Allstate Insurance Adjuster are advising that this is a common problem with this vehicle make

I have a faulty passenger seat occupation sensor in my 2000 Mercedes ML320. This is a safety problem and should be addressed by Mercedes. The device is designed to activate the airbag of the pasenger seat if occupied. I have contacted Mercedes via Tel. They recommended I try to settle the issue with the Dealership. The dealer will not assume responsibility for this safety issue. They want $1000 to remedy the problem.

My Mercedes ML430 has a service recall for the catalytic converter. The car is disabled because I have a hole in my converter and it sounds like a blown exhaust when i drive. It is too loud to operate. The problem is I have been waiting over a month for the part to come in from Mercedes. I have called the service dept at the dealer several times and I have also contact Mercedes Benz customer service. I am being told the part is not available and there is no ETA for the part.

I have a 2001 ML 320 that I hardly used. It only has 26,000 mileage and it is now practically undrivable. The whole computer system shut down and needs complete replacement. It affected the whole braking system that also needs to be replaced otherwise i'd be driving a car that would end up killing me because of brake system failure. It stalled me in the highway when the problem started and literally came to a full stop (in the middle of snow storm). I always brought this car to the dealer for all services that it needs, never found any problems with it until the warranty expired.

Two months ago my Mercedes E320 broke down because of faulty crankshaft and related parts. Repairs cost $570.00. On December 7 I received a recall notice from Mercedes-Benz for precisely this problem. Seeking re-imbursement, I talked to several representatives of MB and was informed that the recall campaign ended in April, consequently they would not authorize payment. The fact that the only notice to me of the possible problem was the December letter to me made no difference. Apparently, the recall was kept a secret until the customer had no redress.

I purchased a S430 2006 Mercedes-Benz on 10/31/05 it was delivered to me on 11/01/05 I drove the car it felt funny when I pressed the breake it will go foward, I call my sales person he advised me to take it to the nearest Mercedes-Benz for check up, so I did. they said there was a problem with the transmission, I call the original dealer told them I did not want the car since the car the had sold me was defective I took the car back on 11/10/05 and left it at the service center at Laguna Niguel, they call back stating that the only thing they can do is fix the car since I already own the car. I feel this is not fair I bought a car in good faith I never test drove the car.

I bought a 2002 Mercedes-Benz 320 new from a dealer. The paint is peeling and rust is setting in. So far the dealer has replaced the hood and the roof. Now there is more paint peeling on the right rear panel and the gas tank flap. When I inquired about trading the car in, the dealer gave me an estimate of $16,500 -- because the appraiser saw new paint on the car, he presumed it had been in an accident and had hidden damage.

Purchased 2001 430 clk. Oct 15' 04 the vehicle is falling into the lemon law. It's been in service 5 times for a multitude of computer issues. They simply said they cannot find the problem. They are refusing to refund my moneys which are 23 thousand dollars. They are now ignoring my calls.

Damage Resulting: Carry away valuables when the valet parks your Mercedes.

Visits to repair shop every 1-3 months for the past two years - loss of time, loss of patience and loss of faith in Mercedes salesman who claimed that these are the best engineered cars in the world.

We have 1997 E420 with 120,000 miles and when it broke a cam shaft (a $850 part) it completely trashed the whole engine and now needs a $10,000 rebuild or a $13,000 new motor. I bought this car for $13,000, and now because of one faulty part I need to invest $13,000 to keep my car running.

Inhereent defect in air conditioning system. Leaking evaporators that are enclosed behind the engine compartment and inaccessable for easy replacement.