Mercedes-Benz Reviews

It had snowed a few inches and my wife was driving home from work. As she approached the slope leading to our house, the car started to slip. The car is rear wheel drive with a feature called traction control. Anyway, the feature kicked in and brought the car to a standstill. The car was not able to climb the hill. My wife backed it up to the bottom of the hill and tried again, this time at a higher speed. Well, it slipped all the way up and made it to the garage. Next morning as she was backing the car, there was transmission oil all over the garage floor.

When I went to crank the car the passenger air bag deployed. We have a 1995 Mercedes E320 wagon. It was known and recalled for this issue. Mercedes told me that my specific VIN was not one of the recalls. I have the same 10 numbers and letters but the ending of my VIN is a little different than the ones recalled. But the same issue happened. The air bag exploded into my face and stomach. It sounded like a loud shotgun. I couldn't hear anything but ringing for hours and couldn't see good and couldn't breathe good for a couple days. I felt as if I had asthma.

I leased a 2008 Mercedes Benz, and at the end of my lease, I decided to purchase the vehicle. I sent in a check with a downpayment and the first month payment ($3700.00). The check was cashed by Mercedes on 4/9/2010. On 4/18, I was woken up at 2am by two scary men at my door asking me for my car key because they were repossessing my car. They had already dragged my car onto a flat bed. My 10-month-old and 5-year-old son, along with my neighbors, were woken up by all the noise. I knew this had to be a mistake, but the repo men could care less. They were just "doing their job."

I bought a Mercedes-Benz C200 Sports Coupe in 09/2003 for over 40.000 euros including extras. Among the extras, I paid for electrical side mirrors. Some months ago the left mirror wiring was cut. I contacted the local agent and after some discussion and pressure, they fixed it cost-free. They told me that the reason it happened was because of opening and closing the mirror for which I have paid extra and also because the wiring is very thin. Now the same has occurred to the right mirror.

I purchased a new 1998 C230 Mercedes Benz and planned to keep it for the rest of my life because they were suppose to be good, dependable cars. Well, I have had regular service done on this car since I purchased it and have take very good care of it. It only has 105,000 miles on it. My radio went out on it years ago and my seats stopped working and have had to take it in for several repairs over the years. I am 76 years old and did not plan on making car payments at this age, but now they tell me that the transmission is gone, the front ball joints gone, the seats have to have parts ordered for them and the tail lights have something wrong and causing melting of the covers.

Bought a new 2010 E350, had 2 flat tires in 6 weeks, tires continually losing air, and continuing to put air in tires. Now the front passenger seat is broken. They broke it when brought in for a car wash, are supposedly going to repair in 3 weeks or so. Brought the car in numerous times for the air sensor going off red on the tires prior to flat tires. Have had to take off work to have the car looked at. Also paid out of pocket for my own AAA, Mercedes would not respond to road side. I was stranded 2 different times. Had to leave the car 2 times for the tires to be ordered. There are complaints all over the internet in regards to these tires and wheels on the E350 dating back for years.

So many things went wrong with this car, which has only 50,000 miles. I have already changed the passenger side door. The passenger seat motor has been replaced for more than $1,000. 4 suspension springs have been changed for more than $1,000. 4 light bulbs are failing all the time. Now, I am having issues with the steering wheel. The last service agent (Carl) was arrogant and rude. I will never buy this car again. I have spent more than $10,000. I also own a Lexus E300-1996 model, and has had no problems at all, except normal wear and tear. This has now more than 100,000 miles. The physical damage is that I have been to the dealer, for more than 40 times.

I purchased a Mercedes Benz ML 350 from the Mercedes Benz of Ann Arbor in November 2009. I asked questions before, during and after test driving the vehicle. I discovered the answers given to me by the saleswoman were not factual. As I asked questions about the vehicle options and equipment, she answered the questions without checking or taking the time to see if she was indeed providing me with the accurate information. Simple things like if the rear side windows opened or not. She said they didn't when they actually do. I asked her about the CD based navigational system and she said oh it's great and works well.

I have purchased a new Mercedes Benz E 250 on 10th of February 2010 and engine failed on same day. The company could fix it only after 12 days. I do not want the car which failed on day one and I need replacement. The company is not replacing the same and insisting on taking the same car. Please guide.

I bought a brand new 2005 Mercedes Benz C230. On 03/12/2010, I was driving down highway 380 at US101 in the afternoon. I was not speeding or driving in any way that would be considered anything but normal. I suddenly lost control of my vehicle. The steering wheel was no longer responsive to my input and the vehicle went into the a complete slide. In the next 10 seconds, the steering wheel jolted to the right and hit the highway retaining wall. The car impacted the retaining wall on the side of the road with such force I thought that I was going to die. The steering wheel suddenly and violently rotated and hit my hand and wrist so bad that I received severe lacerations. I also almost broke wrist. My car front end was totally damaged beyond repair. It was such a night mare. I am scared to death to drive another C230. Something is definitely wrong with this car. I am lucky to have survived such an ordeal.

I brought a used MB clk 320 2003 in which I paid $30,000 for and when I left a week later, it was making a noise in the front on the drive's side which I was told that it had something to do with the brakes. They kept my car for approximately 3 weeks, in which they gave me a loaner to compensate until it was fixed. I have taken my car back to them five times since and they kept tell me that they fixed the problem. But as of today, the problem still exist.

I bought the "best car of my dreams", a 2004 C240 Mercedes-Benz. It is the most expensive car I've ever purchased and it is the car of my nightmares. In 2 years, I've had over 22 repairs (rockers, gas tank cap, door indicator, roof leak, computer data system, cracked wood trim, door handle fell off). Every time I get in the car, I wonder what will go wrong next. I do not trust the car for travel. It is the worst car I've ever owned and by comparison, I have a 92 190e so I know at one time Mercedes created a great car. Now I have no faith in Mercedes and to top it all off, the little package was supposedly everything we would need to change the tire. Nowhere in the neat little package were there additional "special" lug nuts that were supposed to be used with the spare tire.

I bought 2009 E350 and it has 3000 miles on it. When my wife was driving the vehicle, the wheel rim suddenly burst and lost air. I checked the tire and saw that it was not damaged from outside or didn't see any stress where rim was damaged. I believe that this is bad quality of AMG wheel,however, Dealers are not ready to accept.

I was the owner of a 2008 Mercedes Benz, model ml350. On January 2010, I was involved in a motor vehicle accident where my car had a front end impact with a divider resulting in this vehicle being a total loss. To my dismay, out all the air bags that this vehicle is equipped with, not one, I repeat not one deployed in which to provide safety or protection of my passenger or myself. I have been told that I wasn't traveling at enough speed for them to deploy which is insane. This accident could have been fatal. These vehicles need to be re-evaluated to prevent future incidents or possible fatalities. I received head and eye trauma due to contact with the steering wheel, neck and back damage. My passenger received a hand fracture. This unforeseen occurrence has left this writer out of work and loss of a vehicle.

My overall experience with Mercedes Benz is very poor from servicing the car at house of import to returning my lease. Also, Mercedes Benz financial customer service is horrible. After you turn in your car, you still have so much problem with them. Those problem could have been solve with in their company with the third party company that Mercedes Benz financial do business with. I would never lease or purchase another Mercedes Benz nor I would refer anyone to Mercedes Benz. Poor service. Ridiculous how they make you deal with their third party insurance.

I bought a pre owned car (Mercedes) from Autohanger (authorized Merc dealer) Mumbai. Instead of buying new Honda Accord. I was told to try Merc and I would fall in love but it was a horrible experience. The sun roof bidding came off, tubeless tires were with holes and tube inside, window operating panel was broken, rubber on left door was broken, air conditioning doesn't work properly, rims have dents, front tristar was wired and given which came off, door handles just fell off, mud guards fell off, all 4 wheel tristars fell off while driving, and many more. Mercedes has severely lost on its reputation. severe economic loss and mental tension. I never intend to buy a Mercedes now.

The following are clearly design or manufacturing defects and should be fixed by the Benz company under warranty. Besides the following pointed out by the Benz dealer in one of their inspections, the car has had and still has intermittent electronic problems, particularly the ones with the dashboard console. The radio will stop working momentarily when the car sometimes goes under concrete bridges. The car has to be stopped and restarted to fix it. This is just one of the issues. The following is what I sent to them in writing, sent through the survey from Benz on December 2, 2009:

Please help! I purchased a 2003 C230 in April 2008, with 51,000 miles on it. I have experienced many mechanical issues with the vehicle, since taking ownership. The vehicle has been in the shop numerous times. Right now, the vehicle is at Mercedes of Bridgewater, NJ, and needs 4 new parts, due to what I have been told as a known common problem to Mercedes. The repairs are set to cost me over $7,000. The car is only worth around $12,000, and only has 82,000 miles.

I purchased a 2006 C-230 sport which is a pre-owned vehicle. The car has been well maintained, and has never been in an accident, or altered in any manner. Recently, the car just turned 50,000 miles, putting the car out of warranty by 147 miles, when the power steering pump went. Upon further review, the power steering pump failed due to a faulty hose installed by Mercedes Benz at the factory. The failure of this hose resulted in the plastic inner liner coming apart, and a piece of the plastic being forced into the rack and pinion steering of the car. This piece of plastic blocked the flow of power steering fluid to the car, causing the failure of not only the hose, but the power steering pump as well.

I leased my fourth Benz in 8 years first week of Nov. 2009. I crashed it on Nov.12, 09. As of today, Jan 18, 2010, the car is still in the shop. The reason is that MB is not able to supply the shop with parts needed to repair the car. Calls to MB customer service fell on deaf ears. They will give me nothing but poor service and excuses. Beware before buying a MB. This will be my fourth and my last!

I purchased two brand new Mercedes SUVs from this dealership in 2007. Both cars have been in and out of service for various issues over 40 times. The best the dealer and Mercedes could offer is to ask me to buy a new vehicle. My wife and I have wasted time, and have been frustrated several times. I have had to reschedule work commitments and even flights for the car to be repaired. There is no end to this.

My 1998 Mercedes ML320 check engine light came on and started shutting down on me. The diagnostic, performed by a mechanic in San Bernardino county where the car broke down, said that 3 cylinders were malfunctioning and I replaced the spark plugs and wires but it did not help. I then changed 3 of the 6 distributors; this did not help either. I had the car towed back to Los Angeles where I live and took the car to Sopp’s Service Center. They told me that the head gasket blew and there was water mixed with the oil. The mechanic said they could replace the head gasket and flush the oil and put new oil in it but that they will not guarantee the work and it would cost $1300.00 or they could replace the engine for $2000.00 and guarantee the work for 3000 miles or 3 months. So for the guarantee, I had the engine replaced. When I picked up the car, I paid and left for home, which was less than 1 mile away. Before I got home, the same exact problem happened again and the check engine light came on, so I slowly drove it right back to the mechanic.

I have been to two Mercedes Benz servicing facilities and have had the absolute worst service. I purchased a C230 Kompressor '03 in 2005 (pre-owned) and the car ran very well and I have routinely brought it to "qualified technicians" of MB for Service A/B. I had first brought it to Green Lane for routine service and as I was driving on the highway, it started to shake and the check engine light came on. I brought it in again ... while the check engine light did not come on again, a new problem occurred.

I own a GL450 2007 model. My wife took the vehicle in because she smelled something burning. Turns out it is the driver seat. The seat had a burn mark that had burned all the way through the leather. The service lady came in and checked my wife to see if she had been burned. She was not burned, thank God. However, they played it off and said they called Mercedes-Benz and they were going to pay one third (Mercedes was going to pay one third) and that they would only charge me one third to get the seat replaced. I told them no and called Mercedes myself.

Mercedes Benz and McConnel Automotive have made me pay for a vehicle prior to the subject vehicle arrival. The vehicle, when it was delivered to the dealership, was damaged and had more miles than that reported by Mercedes Benz; and failed to provide a clean and marketable title for nearly three years. The vehicle was not processed by the dealership and therefore the dealership refused a full refund. The dealership and Mercedes Benz filled out paperwork for title and registration, without having nor physically examining the vehicle (required by law in the State of Alabama). Mercedes Benz Financial also fraudulently created a bill of sale stating McConnell Automotive (Mercedes Benz dealership) as the leasee of the vehicle when in fact, the subject vehicle was leased by Century Design in Doylestown, PA.

I have Mercedes E200, model 2003, auto transmission. When I start and it starts moving during first 5 seconds, it jerks, most probably in gear shifting. I got ATF changed from Shahnawaz Motors, authorized dealer in Pakistan. After that, the drive was perfectly okay. But after 15 days, the same problem started again. I was again told that now there is problem in its torque converter which is caused because of the moisture in radiator. I fail to understand how a company like Mercedes Benz can commit such fault. Kindly guide me on what to do as I am not interested in getting the said one changed by spending huge funds. Please help me out as I am one of your esteemed clients.

The right front coil spring, a major suspension component, snapped off the car while driving. It was a significant safety issue that has been recognized, well documented and investigated by the NHTSA (nhtsa.gov) in my 1999 Mercedes Benz E430 (W210 body style). My car is at Collision Center, undrivable. Please note and advise. Thanks.

My son installed the expensive tire rims onto the Mercedes Benz G500. He hit a pothole and unknown to him, it had dented the edge of the tire rims. While driving on the freeway at 65 miles, one of the tires let the air out because of the dent in the rim, and blew off. He, luckily, controlled the G500 from rolling over since it is top-heavy. But he was pretty shaken up. He didn't know where he was, and luckily the Tele-Aid emergency road service person was able to calm him down. I'm buying the lifetime service of $1,500.00 so that I don't have to keep paying $350.00 per year! Thank goodness since they were able to know exactly where the location was. He learned that you need to avoid potholes and not to speed over bumps in the road, to avoid having the air-gap in the tires with these designer-type rims.

I am filing this complaint on behalf of my parents. They have challenges with the English language. They leased then purchased a 2006 MB E350 from MB of South Bay in 2005. It was my mom's dream to one day own a MB her whole life. But about a year ago, her dreams started coming to a crashing end when she started having major issues with the vehicle. The car has been in two different dealership locations for over 30 times during the past year, MB in Van Nuys and Cal Star in Glendale. The technicians and management staff have been unable to fix the power steering problem on this car for over one year. She is having a mental and physical meltdown because of the amount of times she has been going to these two dealerships and being ignored and laughed at (because of her language barrier!) by their staff. The warranty on the vehicle will expire in about 400 miles and now she's being forced to purchase an extended warranty for $3000 on a car that doesn't operate at all!

I have an E350. On September 10th, the airbag opened after falling in a pothole. They told me Mercedes needs more than a month to have parts in Mexico City, where there are several cars alike. However, it has been more than two months and still they don't have the parts. It seems they need to change the seat belt and there are none for an E350. I cannot believe Mercedes cannot provide parts for an E350.

I bought a used 2004 CLK320 Mercedes with only 59,000 miles on it and the auto transmission prematurely blew up with less than 1000 miles later. I had to take it to a few places because everyone wanted a fortune to fix it. A car with 59,000 miles on it shouldn't need a new transmission. I believe the manufacturer is more at fault than the car dealer.

Driveability issues: Cruise control became disengaged, drive shaft problems (clunk, clunk). The car shifted into low range while driving normally. These all happened multiple times and began at around 80,000 miles. The car now has 127,000 miles on it. Thousands of dollars have been expended. The car is ML430 2001. Road service required on multiple occasion including towing.

Please be advised that I have 2006 Viano Mercedes-Benz that I bought new from Juffali Agency in Dammam and since then, I had frequent failure of the front powered windows. I had each one failed at least 3 times with no good reason. I understood that this is the case with all similar type of this model due to manufacture defect in the design. Coming to your shop every three months to fix it and the ordeal of failure during traveling, are not acceptable and result in hardship for me and my family. We are dealing with a well-known quality agency that should resolve such short fall in time and demonstrate to the customers that we invested a lot of money in a quality and reliable product. I demand immediate attention and compensation on this unfair deal.

Maddening Mercedes - After 10 wonderful years with a BMW 528, a terrific car in any respect, I fell on a Mercedes E 320 SW. The car looks superb, has any possible optional, any possible electronic gimmick, well, electronics. Let's forget fuel consumption which is 40% higher than my previous BMW for sloppier performance, forget that. The electronic gimmicks are a nightmare. Have you ever seen a car with an instruction manual of more than 600 pages? Well, you may say, for such a complex artifact, it's normal. All products today have thick users' manuals. I would argue on the 600 pages.

I recently bought a Mercedes C200 and I drove it for only 3,300km. On 18-09-2009, I was going to my office when suddenly the AC was not cooling and only the blower was working. I stopped the car and after some time, restarted the engine but the AC failed to work. I was very surprised and still in very low mileage, I found a problem in my Mercedes which is known as a premium car. I have informed our local dealer, Mercedes Shahnawaz Lahore by cellphone and emails. But I still did not receive any feedback from them and even they could not contact to me for any alternate car. I am not satisfied with their poor service. I need prompt action and urgent feedback. Consequences: loss of time and business.

I have a Mercedes C 240 class model 2001. I hear sounds whenever I turn or break (I thought these were the shock absorbers). I made an appointment on Sept. 13, 2009 to take my car on Sept 14 , 2009 at 7:30AM. I was at Mercedes on time. When I talked to the serviceman, he asked me if I had an appointment. He checked with the receptionist and my appointment was not there. So he turned his back to me. I talked to someone else who seemed to be his boss. He declined even talking to me, so I had to cancel all the logistics I arranged, had left the car at the agency and went back home with my Mercedes without being treated well.

In March, I bought a 2009 Mercedes GL550 SUV that is rated to tow 7,800lbs. Last week, I hooked up my trailer to tow, the reason I bought it, and none of the trailer lights worked. I tried another plug and the same thing happened, no lights. I hooked the trailer up to my friend's Ford pickup and all worked fine. I called my local Mercedes Benz service department, told them what was going on and he said, "Let me call MB headquarters and I will call you back." He called back in about an hour and said Mercedes does know that there is a problem with trailers with LED lights and they have no fix or a plan to fix them. I asked what we could do and he said nothing.

On 06/26/2009, our car broke down. It happened when my wife was returning home with our child and stopped in the driveway in front of the gate. She had difficulties opening the gate, so she decided to bring the car closer in order to get a better signal; but it still didn't work. Then, she decided to reverse and drive the car from a different angle. To her shock, after she put the car into reverse position, instead of going backward, it went forward pushing the gate. After that, she tried to do everything for the car to stop going forward (pressing the brakes, pressing the neutral and parking positions, trying reverse again), but the car would still go forward. The only time the car would stop going forward was when the ignition was turned off and the clutch of the parking brake was pushed.

There's a loud noise coming from underneath the vehicle. The service rep and service manager said that it is the brakes that's making the noise. To me, it could be the brakes or even the suspension. However, the noise is loud and ignoring. I was told that there is nothing that can be done to stop the noise. I'm being told that it's normal. Thank you.

I went to service my Mercedes 2003 e500 chassis no WDB2110701A008422 back in November 2008 when I first bought the car. I took it there for general check and full service. They kept the car for 2 months. I took it back in February. On the same day, I started to hear bad noises, so I gave them the car back. 2 months later, May 2009, they said the car is ready to go again. On the same day, something was not right. I took it back to the service for three times. I paid 33,000 QAR. Anyway, the next day, my wife and my son took the car for a ride. She was stopping in a traffic light then all of a sudden, the airbags in the right side opened and hit my son in his ears, causing him a bad injury. He's still suffering until now. I called the company. They took the car and called saying I have to pay 7,000 QAR for the car. Can you imagine? I am really having a bad experience with them. No customer services, no care.

I bought a 2008 C350 4Matic and since I have bought it, the car has been to the shop every month almost for 1.3 years that I have had it. First, my break was squeaky. Then my hall crank shaft sensor went out twice, my keyless go does not detect and has not been fixed until this day. The driver headlight went out due to electrical, seat cracking, undercarriage molding came undone after hitting a puddle of water, windshield washer fluid sensor was bad and just yesterday, on August 19th, my brakes started to feel like they were slipping or jolting so I parked it at work and decided after during break to go get some breakfast. To my amazement, I started the car and the engine light came on. So, I called Mercedes and decided to drive it down. When I tried to pull it into drive, the gear would not go anywhere so I had to get it towed to the dealer in which they didn't even have a car to offer up to me to get around in. It almost seems like you have to buy an AMG to get good service.

I am writing this mail to bring certain issues to your notice. I had purchased a Mercedes C-180 in November 2006 from Gargash Enterprises Used Cars unit. At that time, this car had done about 55,000 km, and I was told that it is single owner-driven, has an accident-free history, and has a 100% service history with Gargash as well.

My wife had a tire on her Mercedes blow out last week, July 15, 2009. She lost control of the car and went off the road. The rim was damaged when she went through some high grass and weeds and the undercarriage was damaged. MB refuses to pay for the tire, which I think is wrong. This tire is new and it only had 10,000 miles on it. Please advise. My wife is in an emotional wreck and I will sue for damages.

On our 2008 Mercedes E320, it is impossible to bring the car to a smooth stop when braking. The braking reaction to the brake pedal pressure is not uniform, gripping harder at points in the stroke. The end of the braking always ends in a jolt no matter how hard we try to brake smoothly. The latter (full stop ends in a jolt) appears to be characteristic of other Mercedes automobiles, just more pronounced in our E320. We took this problem to our dealer. They offered no solution.

I bought my C180 4 years ago, and all was well, except 1 year ago, my door locks started not to work. I took my car to a dealership in Ireland, and they put the car through the diagnostics and found nothing, yet they charged me 300 for the pleasure. They said that the door locks would have to be changed, but they said it was probably the electrics. Now my central locking does not work at all. I have to use the key physically to open the door and even that is getting stiff and does not want to work. How can Mercedes build great cars but have such huge problems as this. I feel angry with Mercedes. We cant find any manuals relating to the C180 04 model. Any advice?

I just bought from ANA, the official dealer of Mercedes Benz, at Alexandria, Egypt a new C200 chassis no. 2040415L. The car air condition has failed down suddenly on 05/06/09 so I sent the car to the service center of ANA. Up to now they didn't know where the error came from. It's a pre-new car, and I need Mercedes Benz head office at Germany to replace the car by a new one.

I took my Mercedes C320 in for the same issue about 5 times. The gas gauge kept falling, and it won’t allow you to fill the tank. The only thing they kept doing was resetting the gauge. Now the warranty expired and they tell me it’s $2,000.00 to fix. Well they never fixed it, but now they want me to pay for it. Consequence: unable to tell how much gas is in the car.

I filed a complaint in Mercedes car agents in connection with airbag manufacturer’s defect, and I got a response of shame from the name of outstanding reputation in the automotive industry. The story is about a traffic accident, less than the simple within the city, so the car did not get damaged from the front. However, the front airbags deployed in the face and hit the right eye of my daughter, age 14 years. She lost her vision. The eye damage happened because of the protrusion of the airbag sewing to the surface of the face touched. Review by the doctors need to remove the eye and put a glass eye.

I have bought a Mercedes Benz (model E200 K, Chassis no. **, motor no. **) from the your agent in Iran, Setareh Iran Co. (Top Khodro) in March 2008. Your agent sold the car with the Special guarantee (golden card). The problem was and still is the same from the beginning. Run flat tire indicator is always on till now and after several inspections by your agent and service people, still the car has this problem plus the front and rear wheels are not balanced. But your agent could not solve the problem due to lack of instrument and due to the above reason. The rear tires are completely damaged and when the car passes a curve surface, the car will divert to the left or right. But your agent, after several months, is telling me that this matter and problem is not covered by the guarantee! I have never driven with confidence from the first day with this car and with this history I will never buy another Mercedes again. Please kindly at least solve my problem and my expenses.

I was driving home from work and suddenly my alternator light came on. It kept warning me to turn off my engine and my coolant system immediately. It was 96° and I had my 10-month old baby in the car. I was on my way to pick up my son from day care. Suddenly, my alternator light came on and the light was flashing for me to cut off my engine and turn off my coolant system, and to go to the nearest workshop. It was very hot outside and I had to ride with my baby without the AC on. My steering wheel suddenly lost all power steering and became completely stiff. I was heading towards a major intersection and could barely turn. It was one of the scariest moments of my life.

On April 8th 2007, it was Easter Sunday. I was driving down a main st. to visit the cemetery like I do every holiday. I lost my mother 10 years ago. I had just left my boyfriend’s house after having an Easter egg hunt that morning with his kids. I left approx 9ish. Now it was only 2 miles tops to where I was. I started to feel a little light-headed and I passed out. I woke up covered in blood, with a cracked windshield and a telephone pole completely out of the ground cracked in half. The car was totaled; I woke up to a woman yelling at me not to get out of the car because of the live wires. A police officer came over to me. I noticed the airbags did not go off. He asked for some phone numbers to call. I rattled off a few for him to call.

Not even 1,000 miles on this new Mercedes CLK-550 and a hole developed at the top of tire. The ride is terrible! These tires have a lumpy feel to the ride that only disappears after the tire warms up. Very poor performance!

Mercedes-Benz automobiles: expensive to buy, expensive to own, poorly made with life-threatening parts. According to the most recent Consumer Reports rating of the Best & Worst 2009 Cars, Mercedes-Benz is not included among its list of the Best-Made Cars, whereas makers such as Mazda are included. Mercedes also receives the lowest possible rating for annual cost to own. It also receives the lowest possible rating for predicted reliability on several of its models. Fifteen of its models, including several C-Class models, are listed in the category Used Cars to Avoid and in Consumer Reports list of Reliability by Brand, Mercedes ranks 27th out of the 34 brands rated.

When arriving at the local Mercedes dealership last week (RAB in San Rafael), I was recognized by first name. I'd been in there a lot since purchasing an SL55 in 2004. The folks there are nice and it's not their fault that they are the middleman motivated to make money for the dealer’s service department on a product that no longer warrants the iconic Mercedes name. During the conversation, my advisor advised me that I really should have purchased an extended warranty. I sat there baffled that the car I purchased for a legacy of reliability was no more reliable than a US car maker, and therefore I should feel guilty that the car keeps breaking down and I didn't buy an extended warranty. Quite frankly, its reliability is the worst I've ever experienced in 35 years of driving. With a new ad campaign coming out highlighting how Mercedes won the world's first auto race in 1894 and the company is still in a race with itself for quality, consumers are advised that the reliability of this car is so poor that an extended warranty is a must. I was told that the problem (a defective shift module) is an unusual problem in this car. That is a lie.

I own a 2003 Mercedes ML350 and the passenger seat warmer got burned; it burned a small spot on the seat.

Mercedes-Benz Extended Warranty Consumer Fraud: Mercedes is engaged in deceptive business practices in violation of the Consumers Legal Remedies Act by representing that a transaction had certain benefits (warranty coverage) which it does not have. This practice should not be continued and must be stopped. They are intentionally concealing facts from the consumers in the sale contract. They state terms and conditions in the service contract offer which are different from what they sell to you as an extended warranty.

My 2003 E320 has had more things go wrong with it in the year and a half that I have owed it than any other vehicle I've ever owned. I am VERY glad I bought the extended warranty! All tire pressure monitor gauges have gone out, and the power steering leaked and had to be replaced and is now (less than 6 months later) leaking again! The 6-disc changer died and it took 4 months to get my CD's back from the dealer. This car is a nightmare. I'm getting rid of it and I'll be relieved; although from the outside, she is a beautiful car, it’s too bad it’s not a sound car! I have put 23,000 miles for all of these things to have gone wrong. I'm going back to American Cars, well if they’re still in business. My last Pontiac lasted until 168K miles and replaced her water pump once and alternator twice with a fraction of the cost of this MB! Plus, many more miles. The Pontiac was totaled when I was hit so thought I would splurge and buy the MB. What a mistake! Now, I can't get my money back out of it! I do not recommend buying any 2003 E320 Sedan! Also, I did not know when I bought this pre-owned Benz that it had been in a car wreck prior to my purchase! Carmax pointed it out to me when I tried to sell it!

Vehicle (Mercedes Benz Sl 550 2007) experienced total unexpected brake failure. Dealer has not been forthcoming about issue except to say that the entire ABS hydraulic system failed.

I luckily did not suffer any physical injury nor did any of my family. I have a Mercedes Benz C220. I bought it for my daughter to drive to Uni. What I did not know and Mercedes has not recalled or made public the fact that the wiring loom is made of biodegradable material so that if it as it does degrade and short out, the car will stop anywhere anytime. Mercedes Benz will take no responsibility, unlike Ford who after 15 years, has recalled a Capri due to electrical problems. I have had to replace the wiring loom at my own expense and possibly as a result of oil not being pumped to the head, the entire engine. The car was towed to a Mercedes Dealer who charged an outlandish amount to assess the problem. It was cheaper to replace the engine. Cost so far: rebuilt head, replace wiring harnesses, replace engine.

I financed a lease-end 2003 C230 Coupe Kompressor in 2006 for $22K. Did not have any notable mechanical failures until the extended warranty expired (Nov07). Since then, the moon roof has completely died on me but more traumatically, I've discovered a compression problem - cylinder #2 is dying and the cylinder head needs to be completely rebuilt ($7K repair dealership, $4.2K repair certified mechanic). The car is now worthless than the outstanding loan I hold on it. I have found a Forum thread with others complaining of a known design flaw in the cylinder of the 2003 C230. How could Mercedes not have recalled this engine?? A customer writing in that forum mentions writing MBUSA and receiving no help or advice with the problem. Is there a class action possibility here?

Jeremy of Jackson MI (09/30/08

To Follow is a letter i have sent to mercedes challanging them on the shameful switch they pulled. I have unlimited documentation to back up everything i am saying.

My brakes failed and I was involved in a serious accdinet.

We bought this 2002 ML 320 new. it working ok. till it reach 30000 miles start burning 1 Q of oil every 2000 miles, it been service by this dealer only, & they told me that this burning oil problem it normal I end up sold this vehicle dirt cheap.

I am indignant. I took my Mercedes Benz - E240 in for servicing at 26000 kilometers. The bill was the equivalent of US$1000. I most certainly will not return to Kaugman for servicing and obviously will not purchase another Mercedes Benz. We have two other Mercedes Benz in the family. I would like a copy of this complaint sent to Kaufman.

We had a lease on a 2006 CLK 350. We loved the car and was happy to keep it until the end of the lease. A sales person called and said that someone wanted to buy our car, it has a special order color and very low miles. They implied that there was no early termination fee. We were pressured into buying a new car alreadty in inventory in a very short peroid of time to get all the incentives.

I purchased a 2004 Mercedes Benz S500 in October 2004. This vehicle currently has 30,000 miles on it. Last week my car wouldnt start because it hasnt been driven in about a week. I contacted Beck Imports and they sent a technician to jump-start it for me. The technician said the vehicle was still under warranty. They had to tow the vehicle to Beck Imports. Beck Imports called me to inform me that the car has a drain and that leaves were blocking the drain where the rain/water had backed up and flooded out the padding of the carpet and damaged the electrical system. They told me that the warranty that I have wouldn't cover that.

Service representative said repairs were needed on vehicle that were not needed. Also said repairs were done that were not done. Vehicle runs worse than before I took it in for repairs. Also driver's door was dented and driver side rear tire was vandalized requiring me to replace the tire. Vehicle interior was also vandalized with grease. Dealer had this car on 2 occasions in an attempt to make repairs. They had vehicle for nearly one month and have failed to correct rough idle. Idle is now worse than before I took it to this dealership.

We purchased Mercedes-Benzs Extended Limited Warranty in June 30, 2006 for $3922.00. When we traded in the vehicle on May of 2008, we contacted the Mercedes-Benz USA, LLC for refund of our warranty as we have done with other companies (Dodge, Honda and Toyota). We barely had 12,000 miles on the Mercedes vehicle. Never mind the extended warranty; we did not even use the standard warranty that came with the vehicle. We contacted Mercedes-Benz USA, LLC and they refuse to refunds on the warranty that we never used.

I purchased a used 2002 C240 mercedes in 2005 from Buckhead Mercedes in Atanta. I had always been a Toyota owner before and I thought I was purchasing a vehicle that was superior. I had always been under the impression that Mercedes Benz was supposed to be a wonderfully engineered auto. Boy was I wrong. The day I drove my c240 off the lot, after paying over $25,000 including additional "GOLD" warranty and taxes, the check engine light went on. Mercedes Benz did not inform me at time of purchase that I would be paying $200.00 deductible every single time my car went into gthe shop (If the warranty co. approved repairs, that is!) The deal was a rip off from the start. From the Salesperson (Who refused to return my calls, to the lies she told me about the "valuable and worthwhile warranty") She told me that repairs were rare on MB and if I needed one it would cost me nothing. (Because of this additional $3600.00 I spent on a GOLD WARRANTY.

I am waiting for the part to arrive and I have to find a mechanic to fix it. I am a single mother struggling already without these extra costs and there was no way I could take my car into the dealer because I get charged an arm and a leg for the labor. This has been a huge headache and I beleive an unnecessary situation. I have never heard of a vehicle that has separate lug nuts for a spare tire. And honestly, how many people read how to put a spare on while stranded on the side of the road.

Ive had my car every since 1999, I know for a fact you have a defect with your lighting system. I've replaced my whole entire system, bought bulbs over and over again and my lights still goes out to this date. I've gotten tickets for no tail lights. I also drive around with my child in the car and if someone ever hit me because of no lights, I would hate to think of what may come of it.

We have owned many Mercedes Benz over the course of 30 years. It seems clear to me that Mercedes quality has hit an all time low. We now own the 430 model and have had nothing but problems with it. I was recently told that Mercedes is building their cars for the leasing market and they only want their cars to last 3 or 4 years. I am begining to believe this is true. I have had problems with basic items in the car, my visor, the air conditioner, the windows are growing mold between the two pieces of glass on 3 of the 4 windows, I have had so many problems with the engine noise I have stopped counting. I am purchasing a new car this week and I will not be going to a mercedes dealer. Lexus will be the first stop we make. How sad!

I brought a brand new C230 Mercedes Benz in 2006 and the anti-lock brakes caught on fire and burned my car to the medal.A total loss .The car had been parked for a week because i was out of the country.Imagine if I was in it,what would of happened or if it would of caught my house on fire! I service the car on time and every time maintenances was required.I spent a lot of time and money for service and now to find out that the electrical anti lock brake burned my car to the ground.If you have a 2006 Mercedes Benz C230,BEWARE of the defects.

We were loyal MB customers who bought 7 and leased 1 of their cars from 1976-2005. All were diesels save the chintzy 2006 E350 (lease). The diesels were something to behold, built to standards that epitomized Mercedes Benz in the eyes of the world and earned them the reputation they have chosen to throw away. Our travails begain when the badly designed 603.970 6 cylinder diesel engine gave out on our 1991 350SDL. Research proves that MB knew since the beginning about the defects in 30-50% of these engines, but kept it a secret as the dealers waltzed the customer with this and that explanation for 1 quart/500 mile oil consumption. When the warranty expired, MB swiftly told the customer where he or she could go. When we contacted MB USA, one Ron St. Pierre, the NE Manager, said MB couldnt help us as news of that could get around?. We wrote to the company in Germany and got an impertinent letter from one of their little minions at MBUSA named Lisa Tognetti. She told us that she was happy to deny our request for assistance and thanked us? for the opportunity our letter had afforded the little twit to confirm MBs corporate position. Ill ride a large dog before I buy another Mercedes. The design and quality of their post-1998 cars has declined appallingly. Anyone thinking of doing business with them should know that Daimler Benz and MB USA have the morals of opium dealers. Buy a Mercedes at your peril.

Have a 2004 C230 Kompressor Benz with 60,000 miles. Car was seriveced by Penske Motors until warranty ran out-- through 50,000 miles.Normal service was done by my mechanic at 57,500 mi. oil, filter, ner brakes etc. Recently car died on freeway at 65 mph in fast lane. My wife was driving. Car ran very rough. Had to limp home. Took car to dealer for air vent hose recall. They replaced part and suggested a compression test for rough idle problems.

i bought a 2002 Mercedes ML320 thinking it to be a safe dependable car LOL boy was i wrong this vehical/yard ornamate is not only undependable , dangerous but also crazy priced for parts . The dealer JACKSON AUTOMOTIVE in Macon Ga. is worse than the car as if you owe them. The car will lock in any gear at any time (pulling onto the freeway) it might lock in first gear or fifth causing a wreck .Mercedes sent out a gift card for $50 for parts or service JACKSON AUTOMOTIVE will not accept the card unless I to pay for whatever repair they say it needs. I found on the web it could be the ABS pump $1600+labor . I cant even find what is wrong to see if I can afford to fix it .I can risk my kids life or let this safe dependable car sit in the yard because it's value drop's so fast I am upside down to the tune $6000+ not counting needed repairs Powerstearing pump $800 for part not installed $100 installed on my chevy + what ever the other problem is . Mercedes is a over priced nondependable DANGEROUS vehical

On May 21st 2007, I purchased a 2005 SL500 from EuroMotorcars. I paid full retail price of $60K and traded my 2005 E320 CDI(not too bright of a move)and received the wholesale price of $25K. This information is important to show that the dealer made plenty of money on this sale. On the drive home I noticed the wheels were out of balance. After returning from vacation on the 26th I noticed that the car was lopsided (Right side lower than Left), also noticed a message indicating scheduled maintenance B was due.

I bought a Mercedes C240 and now it just sits in my garage and looks good. I cant drive it because the check engine light is on. I took it to a technition and the said I needed new plugs after running the test. $400 dollars and a day later, the light is back on. Now they tell me the car needs a new computer box. I work hard to pay for this car and I cant afford to fix it. With the gas prices going up every day, I think I will just let the bank take it back. For now it will make me look good in the neighbourhood

I purchased ML350 06 brand new from New Country Motor Cars in Hartford. It was the first of this model if not the first car of this line. The very first day I drove it off the dealership, it was raining and I felt I was driving off the road. My husband drove the car a couple of weeks later on a trip from Massachusetts, but he couldn't complete the trip because he felt the car was too unsafe. I reported our experience to the service, department of the dealership and they suggested that the tires may need to be re-aligned -- which they did.

I am trying to find out if there are any recalls for the transmission on this car. In searching the web I see that others have had transmission problems with mercedes. The quote I got for repair on this car for the transmission from a mercedes dealer was $6100 and this is ridiculous.

As an engineer involved in testing of fuels and lubricants on vehicles since past two decades in Indian Oil corporation, India, I would like to know the exact reason for break-down of Mercedes benz car on Benecoolan street, Singapore on 4/5th of January, 2008 which I witnessed. Technical reason for break-down.

I went on:oct/30/07 to this dealer and ask for a oil change and a tune-up, they told me that they will perfome this services with service named b or c something like it,they even told me that it wasnt call like that anymore(since am a woman)so i agree on their promises believing on them. i came back the next day to pick up my vehicle and the guy who perfom the service told me that he only did a oil change on it, so i went inside and talk to criss and he told me that after i sign the agreement there was nothing else to do with it and that they couln't refound me anymore, so i left and next day i calld the manager asking him to refound me for the tune-up that wasn't made but it was charged up to a total $285.70 dlls he told me same,this was my first experience going to this dealer and for sure the last one. I couln gone to this other place on west covina,ca that charge me $75 dlls for oil change instead i opted to go to this dealer since i was planning on them to do my tune-up,and i dont wanted to get mess-up. I will very pleased if someone please can help me out on this matter, this was too pricie for the poor service they did. Thank you one again.

I purchased a new E320 in 2003. I am very disappointed with one aspect of this car. In approximately four and half years, its climate control system has failed five times. I do put about 20k miles per year. But this car has its climate control system failing about every 20K miles. For a fifty eight thousand dollar car, FIVE failures in a common comfort system are unacceptable. I suppose Luxury Car means luxury from these hassles of every day problems. 1. Apr 8, 2006 Leak Detection Drier Bottle O-Ring in A/C 2. Sept 8, 2006 Leak at Drier Bottle 3. Jan 8, 2007 A/C Sensor Replaced 4. Sept 29, 2007 Clear Fault Code in A/C System 5. Jan 30, 2008 Heating system failed Every car I owned Mazda, Honda, Acura or Saab, it is the only car where climate control system fails on an average every 20K miles. BYT, there were other service issues with this car which I dont wish to expand. On the reliability rating, this vehicle did not meet our expectations at all. Now lets look at the service level, I wrote to the Mercedes two times and I got nasty replies like this one: We regret you disappointment with the performance of your vehicle and any inconvenience you may have experienced while attending to repair. Lacking direct involvement in the operation and maintenance of your vehicle prevent us from commenting the specifics. Your dealer is in the best position to evaluate vehicle performance and, if necessary, request technical assistance for repairs from Mercedes-Benz USA. . We value your patronage of our products and are sorry that your E320 did not meet your expectations. Please accept our best wishes for many years of safe and pleasant driving.. Read this an ARROGANT response to my second complaint from General Manager, Customer Assistance Center, Mercedes-Benz USA: If your request is that we continue to cover repairs to your vehicle indefinitely, then we must decline.? After full explanation that problems have started well within the warranty period and still continuing a Customer Service General Manager cant determine what a customer is saying. This car and this company both sucks. I bought a new car this month and I am glad to report it is not Mercedes but Lexus.

own two MB's : one a 1999 300 Diesel Turbo and a 2002 SLK 230. My issue is with the 300D. Suddenly in the last 2 months the car, without any prior warning would not start, although it cranks very well, be it in the garage or after a long or short drive. It was towed in 4 times in the last 2 months to my dealership . They cannot find the problem because the car starts on the first try immediately after sitting a few hours . On their recommendations, I replaced a battery, voltage regulator, all fuel filters ( including the ones in the tank) checked glow plugs etc. They claim to have consulted even their national experts and no one has an answer. They would allow me a trade in towards any of their cars. I am not enthusiastic about the 350 E Class. I simply hope that someone will come up with the brilliant idea and solve my issue.

I discussed the price of a car listed on the internet with a sales associate and in great detail. I provided a time that I would arrive to purchase the vehicle the next day. On the day of, I called in the morning to confirm the time. 25 minutes before arriving, I called again to confirm. Upon arrival, I was told that the sales associate had left for the day, and was given a new sales person. The price of the vehicle offered by the second sales associate was wildly different and was informed that a mistake must have been made as the price the original sales associate had provided was clearly 'too good to be true'. Additionally I was informed that the car had undergone a comprehensive inspection. Unfortunately, this is not possible as the car's trouble indicator lights began going off within 125 miles, and the car had over 60 trouble codes in it's computer. The car has had no servicing whatsoever and had pretty significant issues that any mechanic would have identified by the naked eye (completely non-functional thermostat, severely bent tire-rod, etc.). I believe that this dealership made false representations about the inspections they perform on these vehicles, and as well used unethical sales practices to get me to drive 50 miles to visit their dealership. Additionally, when discussing the price, the sales person manipulated the terms of the deal (price and interest rate changes while holding the payment constant) and represented this as the exact same thing, I presume on the assumption that the same thing to him meant that as long as the payments were the same it makes no difference to a buyer. Quite possibly he was gaming his own commission system, but in any event the terms of these deals (sales price to be taxed on, interest rate over time) do affect buyers and by stating that it is the exact same thing is a misrepresentation that will possibly mislead a less than savvy buyer. In short, unethical sales process, false representations of inspections or service performed on the vehicle, misleading financial term negotiations.

I have a two page letter written in Microsoft that I forwarded as an attachment to Mercedes. I cannot cut and paste it on this form. Please send an e-mail address for me to send it to or a physical address for me to mail it to. My 2003 C230K has been to the shop too many times for similar recurring problems, supposedly fixed under warranty. The four year warranty has expired and the last little bag of rubber gaskets and hoses cost me $1080. The car was in the shop for three days as parts were not in stock. One of the little hoses (crankcase ventilator hose) cost $15 and $460 to replace. Temperature sensor and thermostat cost about the same for labor to replace. The temperature sensor had been replaced under warranty about a year ago. I have many complaints about cheap plastic trim and accessories breaking and not repaired under warranty. From reading other complaints about this model, mine are quite similar. I doubt Mercedes will respond favorably to my note requesting the last bill to be refunded and covered by warranty. The problems were all pre-existing and not repaired or repaired with faulty parts prior to the warranty expiring. I am all for joining a class action suit.

I have learned through two Mercedes ownership experiences never to buy or lease a Mercedes product ever again. I am currently being held hostage by what I can only describe as reprehensible customer service policies by a company that simply does not care about the people who buy the cars as ling as people buy them. The Mercedes brand was a valuable and impressive one and luckily for them, it does not die overnight, but I believe things are starting to catch up with current management. Mercedes refused to support me with a problem the local dealership was having in repairing my new Mercedes and was very clear in their hands off approach that they do not get involved at the dealership level. I was appalled at how little they cared and tried to call again just to see if it was a fluke and got the same response from a supervisor. I can't help you, was his closing line to me. Now I have a buyer who would like to take over one of my leased vehicles and has been approved and Mercedes wants to take 8 weeks to process as they do not deem this service as a priority to them. They get their money no matter what so why would they offer a service to a current and multi-car owner? I think the lack of support in multiple incidents with separate vehicles points to a serious problem that consumers must be made aware of. If the manufacturer is not going to support owners as they have clearly demonstrated, this should be public knowledge.

Since I purchased the vehicle I have had problems all time. One in particular has occurred 3 to four times. the seat belt trim loosens and then it breaks. I have taken to fix but I still continue to have problems with it.

On Saturday July 7th, approximately at 10:45pm or so, my Mercedes Benz CL 500 caught fire. I was on my way out for a night out in DC when suddenly on M St and Mass, I heard a pop or like something exploded. Immediately smoke started coming from the car but the strange thing was it was coming from both sides of my front fender wells and it was white as a cloud in the sky. I immediately pulled over, and was very upset because it just happened out of the blue; no warning.

The Mercedes Benz CLK 350 I bought a few months ago suddenly bolted backward at the top of a hill as a light turned from red to green. It is a new, more hilly route I have to take. The car has NO HILL START ASSIST to freeze the brake pedal for about 2 seconds to allow the right foot to transfer to the accelerator. Conseuqently, the car slides backward on all hills, even the slightest incline, such as a driveway. I NEARLY HIT THE CAR IN BACK OF ME. Now, I'm very afraid to stop on any hill, especially at a red light. They essentially will do nothing about it and claim the sliding is normal. They say if I want to trade my car in for another, I have to drive a SUV (which is too large for me) or else pay $200 MORE a month to PURCHASE a 2004 SLK that does not have the problem, caused by the newer 7-speed transmission. I can't BELIEVE they are so uncaring. Thank you for your response!!

I own a MB C238 Kompressor with 40,000 miles - and have had nothing but problems with this car. While it is supposed to be the best of cars, and while performance in general is good, every 6,000 miles or so, something big breaks down. To-date I've had to replace the supercharger 2 times, the computer 2 times and just recently even the sunroof!!!!!!

I have a 1999 Mercedes Benz ML320 that developed cracks in the catalytic converters. The dealer said they would fix them at a cost of over $1000 a piece. After some research I see that this is a common problem on ML vehicles from 1998 to 2001.

I purchase a brand new 2006 G55 Amg, 8 mos ago and I had a aftermarket navigation system installed. The car has been in their service department for at least 60 days, because of electrical problems. Now I have been told they aren't going to repair or replace the vehicle. I also purchased a extended warranty for the vehicle.

On my Mercedes 2002 CLK series. The drain plugs around the trunk were defective allowing water to leak onto the amplifer which is placed directly below the plugs, each time the car became wet including going thru car washes and getting morning dew which dripped into the area where the amplifier is housed.

My 2006 Mercedes C230 sport sedan had transmission problem since day one. The transmission shifts funny, slips, bangs into gear, and consistently chooses the wrong gear.

This is related to a critical safety issue on Mercedes-Benz vehicles manufactured approximately from 1993-1997. All these vehicles have an acknowledged and widely known problem with the engine wiring harness that has caused fires, vehicle sudden stalls on highways and other incidents. The harness will fail on all these vehicles as it is defectively constructed with an unsuitable insulation that prematurely disintegrates over time regardless of usage or mileage. The harness is a critical element of the vehicles operation as it directly affects ignition, fuel injection, timing, cooling, rpm, mixture and other critical functions of the engine. The manufacturer is aware of the problem, and, absent involvement from the NHTSA or civil action, has refused to address it in a proactive and responsible manner. It is of the utmost importance that the DOT gets actively involved before a very preventable ang regrettable fatal accident occurs as a result of this defect.

I leased a C-230 in Feb, 2006. Within 3 months, I was bringing the vehicle in because the tires were rubbing in the turns. It took 3 times of bringing the car in for the dealer's mechanics to notice a problem. They then started replacing parts in the suspension of the front end, struts, shocks and then put in a sway bar. The vehicle continued to rub but this time they diagnosed it as from the rear. They then replaced the springs and shocks in the rear. I had a rear tire go out and had a local tire shop tell me it was from the tire rubbing against the rear strut. Mercedes at first did not want to honor the tire but the service manager did after reviewing the history. Electrical problems started occurring such as the interior lights not functioning, the doors locks worked when they wanted to and the turn signals would not return to neutral. The ESP malfunction light went off on the dash and did so during a snow storm that had ice on the roads.

Regards Gulfstream--they painted my vehicle with new state of the art painting system direct from Germany. 3 years later and present vehicle has almost complete;y peeled 1994M-B C280 I have owned since brand new. As of 11/20/06 vehicle has 63,000 oroginal miles.

I read the consumer complaint from Pam Columbia CA and had one of my greates fun evening in my life. Obviously she used such extravagant and sophisticated car for anything but what it is built for, especially without any information about that it does not need a oil stick by no means, because it will have always the right amount, even if the computer fails. Computer are men made and new on the market, Mercedes does not built them, others do and sell them. 190 years of German technology can never be beaten by immitations. Beside my Mercedes CLK 430 I have a Chevy Van, this computer failed and there is no one on the market to exchange. True is, also Mercedes Benz cars are built in these days from human beings like other cars are, and this is for all cars the same. Different is that Mercedes Benz still is focused on quality products and technic, which is unique. You drive it you feel it!

I bought a new Mercedes GL 450/ year 2007 SUV on July 04,2006. This car has less than 3,000 mile on as of today. More than 2/3 of time I own this car, I was fixing this car for SRS light on dash board, the message also states retrained system mel fuction, drive the car to workshop. It's has been fixed five times and the very same light showed up less than a half hour I got the car back from dealers. At first, my dealer tried to help me. They pick up my car at my work, so at least I do not need to take off work to fix my new car! But no one can either fix the car or shut off the dangous message! Finally, I asked dealer to buy back the car. Last week, The Mercedes corp. told me that they are reviewing my case. Every day I have to drive this over $70,000 dangous car transport my seven years old daugtor on free way to school or after school program. One of the major reason for purchasing this car is the their Safy features for my young kid. Not only I have to pay the expense payments for all the time the MBZ trie to figure out how to fix this car, everyday I will receive a letter from my dealer for recomminding their excellent service (?) and some computer even call me and left me a message about my car is been recall that I should contact my dealer! (It is so strange that there is no commuication between the Corp. office and dealer!) The Mercedes Benz coustomer service department refuse to help, the woman called me back one day (after I left a message as directed) told me her name was Robin(no last name) and they are reviewing this case, I should contact my own dealer for further assissant! The ball kick back to my dealer again! Does Mercedes Benz understand all business condoucts in USA should comply US law? Does Lemon law apply to German Cars? How long it should take for my to continue my payments for the new car that no one know how to fix?

My 2005 C-230 Sports Sedan leased on January 7, 2005 showed Check Engine on November 4, 2005 and again on December 4, 2005. The first time, the service garage of Valley Motor corrected what they said was a computer problem and the second time they took 10-12 days to replace valve springs on exhaust valves, update control unit and perform SCN coding. Thereafter, on August 2, 2006, I complained about soft brake paddle and on October 10, about a foul order emission from the AC system. On October 30 last, the SRS malfunction light came on. They fixed it. When I wondered why a new Mecedes C-230 was not functioning satisfactorily, the service supervisor said all this was normal and even suggested that my expectations for a C class was unrealistic. I leased the vehicle at the price of $ 34,000.00 and I have never felt secure while driving it at night or long distance.

My husband and I purchased a new Mercedes C240 in 2001 for $35,000.00 from the dealership. Like many other people we were so excited to own such a fun little car. Soon afterward, we started feeling the suck from our wallet to keep this fun little car running. The electrical system has been replace many times, the first time about 3 months after we purchased the car. When the car is repaired it runs for only a few weeks before it breaks down again. It has cost us over $15,000.00 in repairs and has been dealer maintained! Over the years we expressed our concern many times to the dealership and they said that we were the only customers who have expressed such a problem. One gentleman said that he understood our frustration but Mercedes would never do anything about it. For the past year it has sat in our driveway because every time we use it, the electrical system wipes out whether we were on a highway or at home. The car is now undrivable. The electrical system is frozen and we are afraid to sink anymore money into the car for fear that it will break down immediately again. I have never felt so frusterated & taken advantage of by a company before. We can't trade the car in and we can't sell it because it is undrivable so for right now it makes an expensive lawn ornament.

On November 25,2005,I purchased acertified pre-owned 2002 Mercedes ML-320 from Mercedes Benz of Beverly Hills.This car had 40,629 miles on the odometer, and was sold to me with an 18-month warranty,which runs until July 17 2007.On June 30,2006 I took the car to Mercedes Benz of Beverly Hills for servicing.I specifically asked them to check the reer tires. When I picked the car up that evening,they told me they forgot to check the tires,and told me to return another day.I returned on July 10.When I came to picked up the car, they said they could not fix the problem as I had wrecked the car.The car has the right rear susp. tie rod damage,right upr.rear susp. control arm and right rear susp.knuckle damage.On the Pre-Owned inspection and Certification Report has writen-right front fender and right rear fender was painted. I have only put 3,000 miles on the car in the 8 months since I purchased it.I suspect there was an accident involving this car which they did not disclose to me at the time of purchase. And obviously if the tires are worn out after only 3,000 miles, they were not new as they told me when I purchased it.

On 9/25/05 I drove from S.D. to L.B. in order to look at a car at Mercedes-Benz long beach. I traded in my pristine 2000 S430 for what I thought was a certified preowned vehicle only to find out it was a certified piece of junk. According to MB Certified program the car was to be in like new condition with very specific guidelines in order for a car to meet their certified criteria. It was not. When driving the car, it always would go towards the right. There was wind coming in from around the side frame when I drove. There was a hole in the carpet they tried to cover up with floor mats. Yellow began coming through the leather w/in a day. It needed tires badly. It had no spare keys nor any owners manuals. etc etc etc. Finally 3 days later I took off of work to return it to mb long beach. They were horrible!They said I couldn't get my S430 back, I couldn't return the ML320 that was in service just 3 days after purchasing it, but I could pay $5,000 more for a comporable vehicle.. UNACCEPTABLE

I purchased a 2001 ML430 from Jackie Cooper Imports in Tulsa. 2 years later, the battery was dead. I had the dealership send someone out to replace the battery. When they did my odometer lost 30,000 miles. When I inquired about it they said it was no big deal, but when I went to trade it back in 2 years later, now it is a TMU car (total miles unknown) which dropped it's value in half. After talking to the dealership and customer service, nothing has been done. They really don't care. They just implied that I should lie about the mileage and just sell it. Sorry, can't stoop to their level.

The car pulls to the right when first driven off the lot. It was reported to Mercedes but I was told to drive it 2000 miles before it could be fixed. When 2000 miles was reched it was attemped to be repaired by alignment. This failed and it was returned again for the same complaint. Mercedes repaired this time using an adapter kit which was said to be against Mercedes-Benz advice. The car is better but not perfect as it should be. The total milage is 2,600 now and it still pulls to the right..Now the airconditioning is going weak too.

I had an auto accident with my Mercedes-Benz C-220. I drove the car into a brick wall of a Dunkin-Donuts and the passenger side air bag deployed but the driver side air bag did not. Most of the damage sustained was to the driver's side in the front. The car was a total loss. This leaves me to question the safety of purchasing another Mercedes-Benz automobile. This could cost me more than the price of a new automobile. The airbag along with the safety belt saved my son from serious injury. But the seatbelt alone had to work for me.

I leased to purchase a Mercedes Benz ML 350 last June 05. After a month the air bag light came on and there was a squeaking noise when you brake. The dealer had fixed the problem but after a few months later the coolant light came on and they said that the wind shield wiper water levels was low so it triggered the coolant light to come on. Last month my car started to jerk while driving. They said that it was a faulty computer module so they changed it. When I drove the car home it still had the same problem so I took it in again. This time they said it was the transmission valve so they had it replaced.

I purchased a new ML 350 (AMG) on January 13. "Unfortunately I was involved in an accident and had to send the car to a bodyshop 2 days later. AS of today the bodyshop hasn't gotten the right spare parts in order to finish their job. One particular spare part was 2 - 3 times wrongly sent and had to be returned. It also appears that the drawings for this new car aren't 100% accurate and therefore for this AMG version the spare part don't match.

I have had to replace the window switch 4 times in my 2000 ML 320. The quality control on these Mexican made parts are terrible.

On February 19, I was driving my vehicle with my child present and the left side suspension fell out onto the road disabling my vehicle. Luckily, I wasn’t moving with considerable speed because we would have been seriously injured, even killed. When I took the vehicle for repairs, it was discovered that the front suspension on both sides had considerable wear on it. In addition, the auto body shops and the Allstate Insurance Adjuster are advising that this is a common problem with this vehicle make

I have a faulty passenger seat occupation sensor in my 2000 Mercedes ML320. This is a safety problem and should be addressed by Mercedes. The device is designed to activate the airbag of the pasenger seat if occupied. I have contacted Mercedes via Tel. They recommended I try to settle the issue with the Dealership. The dealer will not assume responsibility for this safety issue. They want $1000 to remedy the problem.

My Mercedes ML430 has a service recall for the catalytic converter. The car is disabled because I have a hole in my converter and it sounds like a blown exhaust when i drive. It is too loud to operate. The problem is I have been waiting over a month for the part to come in from Mercedes. I have called the service dept at the dealer several times and I have also contact Mercedes Benz customer service. I am being told the part is not available and there is no ETA for the part.

I have a 2001 ML 320 that I hardly used. It only has 26,000 mileage and it is now practically undrivable. The whole computer system shut down and needs complete replacement. It affected the whole braking system that also needs to be replaced otherwise i'd be driving a car that would end up killing me because of brake system failure. It stalled me in the highway when the problem started and literally came to a full stop (in the middle of snow storm). I always brought this car to the dealer for all services that it needs, never found any problems with it until the warranty expired.

Two months ago my Mercedes E320 broke down because of faulty crankshaft and related parts. Repairs cost $570.00. On December 7 I received a recall notice from Mercedes-Benz for precisely this problem. Seeking re-imbursement, I talked to several representatives of MB and was informed that the recall campaign ended in April, consequently they would not authorize payment. The fact that the only notice to me of the possible problem was the December letter to me made no difference. Apparently, the recall was kept a secret until the customer had no redress.

I purchased a S430 2006 Mercedes-Benz on 10/31/05 it was delivered to me on 11/01/05 I drove the car it felt funny when I pressed the breake it will go foward, I call my sales person he advised me to take it to the nearest Mercedes-Benz for check up, so I did. they said there was a problem with the transmission, I call the original dealer told them I did not want the car since the car the had sold me was defective I took the car back on 11/10/05 and left it at the service center at Laguna Niguel, they call back stating that the only thing they can do is fix the car since I already own the car. I feel this is not fair I bought a car in good faith I never test drove the car.

I bought a 2002 Mercedes-Benz 320 new from a dealer. The paint is peeling and rust is setting in. So far the dealer has replaced the hood and the roof. Now there is more paint peeling on the right rear panel and the gas tank flap. When I inquired about trading the car in, the dealer gave me an estimate of $16,500 -- because the appraiser saw new paint on the car, he presumed it had been in an accident and had hidden damage.

Purchased 2001 430 clk. Oct 15' 04 the vehicle is falling into the lemon law. It's been in service 5 times for a multitude of computer issues. They simply said they cannot find the problem. They are refusing to refund my moneys which are 23 thousand dollars. They are now ignoring my calls.

Damage Resulting: Carry away valuables when the valet parks your Mercedes.

Visits to repair shop every 1-3 months for the past two years - loss of time, loss of patience and loss of faith in Mercedes salesman who claimed that these are the best engineered cars in the world.

We have 1997 E420 with 120,000 miles and when it broke a cam shaft (a $850 part) it completely trashed the whole engine and now needs a $10,000 rebuild or a $13,000 new motor. I bought this car for $13,000, and now because of one faulty part I need to invest $13,000 to keep my car running.

Inhereent defect in air conditioning system. Leaking evaporators that are enclosed behind the engine compartment and inaccessable for easy replacement.