Meineke Reviews

Meineke located at the corner of S. Queen and E. Springettesbury, York, PA refused to add air to my tires even though I am frequent customer at that location and I am a Veteran--retired Navy. The man at the desk said "We don't do that anymore." He also said that the hoses weren't long enough (I have had air added there at least three other times), that if they were pulled out of the bay they would fray, that the techs would have to "work for free," that there were air hoses at gas stations, that the hoses were changed and were now shorter and "couldn't reach" outside the garage bay.

They overcharge and don't even fix the problem. Then want more money to diagnose something else. This place is a waste of time and money. THEY DON'T CARE. All they care about is making money. I would be better off working on my own car.

I purchased a Groupon for an oil change here. I called the provided number on Tuesday to make an appointment as required. They said they have me down for 2:00 pm Saturday. We go at 2:00 pm Saturday, having planned our weekend around this appointment at this agreed upon time, and are told that our appointment “wasn’t written down” and that we would have to wait 2+ hours to be seen or reschedule for a different day. I already paid for this oil change to happen at this time, I don’t have time to wait for 2+ hours. The man on the phone was extremely rude and inconsiderate towards me. I would never recommend this establishment to anyone unless I wanted to mess up their entire weekend.

Kelly was especially helpful today getting my bumper back on and snapped into place. He has helped me with vehicle issues before & is always knowledgeable. He made a tire recommendation to my husband. He is always quick to find whatever issue I'm having.

Took my truck to this place to get new pads. They told me I need new pads and disc, hmmm. The parts guy from Meineke NEVER SHOWED UP. This place went to auto zone to purchase a lesser quality part that I still had to pay full price for the original. When I left that place, I noticed I had no brake pressure. So, I took it to the dealership, and this is what they told me...see attached.

Took my car into Meineke in hartford city indiana for a rear alignment. Charged me $119.00.... Got the car home and seen the tires were still tilted in. Took it back the following Monday and was told that they couldn't do it because the bushings, tie rods and control arms were loose. Wanted $1800 to replace them. If it couldn't be done then I shouldn't have been charged. Sent in a complaint to meineke but it fell on deaf ears as they don't care about customer satisfaction. Took the car to my mechanic and he said nothing on the back was loose. Went to another place for a alignment and all it needed were the 2 alignment bolts replaced. This was $238.00 for that repair. That's a huge difference from $1800... WILL NEVER GO BACK TO THAT LOCATION AGAIN!!!

This was the worst experience ever purchasing tires. I was quoted $560 + tax for a set of tires. After being quoted, they said they only had one tire and would need a $250 deposit to order the tires. Understandable so we paid the deposit and scheduled the appointment for the next day. Called to confirm they had the tires and went for our appointment. We waited an hour and a half past our appointment time before they got started on the work. Disappointing but still understandable and then when they finally finished, they told us the total was over $860 so had to pay over another $600 on top of the $250 deposit.

Stephen (service desk) was professional. Diagnosis and repair of power steering issue was done well. I was presented with a lengthy list of "additional" recommended needed work. One of which was brake work due to brakes being "metal to metal" and need immediate repair! Took car to my mechanic of many years and certified brakes measured 6 mm and we're fine. Hard for me to give my business again due to trust/honesty issues.

They are the most corrupt company I have ever dealt with. I was scammed out of thousands of dollars. They found more issues later. That's not possible to not have seen a cracked motor mount. It didn't Crack in a week. And there was something else after I already paid $5,000. My van is worse now than when I took it in. Also, my oil is overfilled, I got charged for parts I never received & my check engine light again (3rd x).

Just here to say thank you for working me in this morning and taking care of my car. Letting me know there was nothing more than a few bolts that were loose, Corrected it for me at no charge! When I have further problems, I know where I can go and trust that they’re honest efficient and very kind! A special thanks to the guys at the Olive branch Location