Meineke Reviews

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About Meineke

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Meineke has specialized in automotive repair and maintenance services since 1972. It provides brake repairs, oil changes and exhaust system services. The company integrates diagnostic tools with its service offerings for thorough vehicle inspections, with the goal of maintaining health and performance for a diverse range of vehicle types.

Pros
  • Transparent pricing and communication
  • High-quality repairs and maintenance
Cons
  • Poor customer service experiences
  • Inconsistent service quality

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Meineke Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2026

    I've been going to Meineke in Newtown Square for at least a decade and had all types of work done, from simple inspections, oil changes and tire rotation to more complex diagnostics and structural repairs. I've always been treated fairly and professionally. They patiently answer any questions and address my concerns quickly. They are through, friendly and go out of the way to provide excellent customer service. I've relied on them for many years and will continue to do so.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed July 12, 2025

    OMGosh!!! Amazing experience!!!! This store recently opened. It is conveniently located and has an incredible staff of friendly, HONEST, employees! As a woman, I have had multiple experiences, at other auto shops/centers, with ‘repair suggestions/estimates’ which were not necessary. At this location, I was treated with respect, everything was thoroughly explained to me and I left feeling very confident that my Jeep was repaired, with no worries…. what a feeling indeed! The center was super clean and comfortable during my wait. Thank you to Chris ** and the incredible staff at Meineke Car Care Center on Popps Ferry road in D’Iberville, MS.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 4, 2025

      My left window motor on my Dodge Caravan broke leaving me with no way to close my window. I have no garage to store my vehicle. This happened around 3pm. I called Meineke of Glassboro NJ. I explained my situation, the Manager said to come in right away. I was supersized as late afternoon was approaching. I arrived at 3:30 pm and left at 5 pm. The service I received was nothing less than outstanding. I have been coming to this Meineke for the last year and will continue to come here for my repairs. Not only the Manager, but everyone working there do an exceptional job.

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      PriceStaffRates

      Reviewed June 28, 2025

      This Meineke location on Union is the best since 30 years ago. The technicians care and take pride in their work. They work timely, the prices are reasonable, all technicians are in and make themselves available to work on your car. Meineke's prices beat the dealership prices anytime. I continue to come back for additional services for my car. So far Meineke has not let me down yet and my car continues to keep rolling.

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      PriceStaff

      Reviewed May 11, 2025

      Juan who I believe is the manager is AMAZING! This location in Oak Park has only been here 10 weeks and has made me rethink my A+ and expensive mechanic who I've been with for the past 2yrs and is too far away. I will definitely be going back to Meineke Oak Park SOON. Thanks Juan for being a standup business man!!

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      Customer ServiceStaff

      Reviewed March 9, 2026

      In January, I took my truck into Emmaus Meineke for new brakes, oil change and inspection. They needed to change out my emergency brake shoes by draining my rear differential. I picked up vehicle and drove no more than 50 miles and experienced catastrophic rear differential damage. Based on my experience, I felt it was a result of their work on the part.

      In my opinion, the offer they proposed was less than fair and I had it fixed somewhere else and the truck runs great. I contacted Corporate Meineke and filed a complaint and they informed me that they cannot help me and I must settle dispute with the independent business owner. When I called back and requested to know the actual business owner name they refused again. I do not understand how a franchise does not want to help a customer dispute when it is their name that is being used in the business? The customer service representative was not helpful and became irritated when I questioned why she could not help me. I expect better from a large chain that has locations all over the United States.

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      Customer ServiceCoverage

      Reviewed March 6, 2026

      Needed a patch for my tire. Got shamed for not having an email, then cussed out. Last to time I was there, Arnold MO location, I was told $2000 for a leak in my exhaust. Fixed my tire in the Autozone parking lot $5. Fixed my exhaust with a welder at my home FREE. Being cussed out over not providing an email is insane.

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      Customer ServicePunctuality & SpeedStaffTimelinessHonesty & Transparency

      Reviewed Feb. 12, 2026

      Made an appointment online to get an alignment. Manager called and said they did not have a person who could do alignments that day and rescheduled me to the next day. I went in the next day. The technician took the car back and started an inspection. When asked to come to the shop by the technician he told me they did not have working alignment equipment. I WAS LIED TO BOTH DAYS! Why didn't the manager say they couldn't do the work. Why didn't the receptionist the next day tell me they couldn't do the work.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

      Reviewed Feb. 10, 2026

      Chester location, is the worst. I made an appointment on Meineke’s website on Saturday. When arrived I was told they would have to re-schedule until Monday, I asked why someone didn’t just call me, he said they did. And of course my phone says otherwise, was not sorry for your inconvenience, etc. I have a Groupon for that particular site. I make another appointment online for Tuesday but have enough sense to call first, first he stated they don’t take appointments, only walk ins, it’s on their website and second we not taking Groupons for several weeks, which none of this is stated in their ad on Groupon.

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      Customer ServiceCoveragePriceMaintenanceStaffHonesty & Transparency

      Reviewed Jan. 22, 2026

      Harrisburg Location ONLY- Houston the manager was great as a person and Friendly and so was tech/mechanic Jason, but just wish the diagnostic fee wasn’t so high since I am an employee at Beatties Ford location. Was told I’d get a free diagnostic health check and walked out paying 200 bucks for literally nothing my car was only in shop bay less than 10 minutes and I was told since eBay cats were put on id have to spend 3500 to replace the cats. Honestly they never did any deep diagnostic. I talked with the two guys in the bay the whole time with the owner of the dealership and pointed out everything they did.

      Jason literally plugged his scanner in ran a code scan took a picture. Then took photos around whole car opened the hood and looked in for 1 minute, put it on the lift and said you bought the cats from eBay you need to replace them cheap cats always fail. Then they built a quote using the parts matrix for over 3500 and did nothing real work but take pictures, put it on a lift, and scan it with a code reader, which I could of done that myself free. There was no deep engine digging or real diagnostic action at all and I get charged 209 when I agreed for free health check only to release vehicle you spent less than ten minutes with and spent 90% of it talking to me more so than actual work.

      Then I had to contact them 5 times to get the photo inspection sent to me via text, and again for the estimate which I found they never even put in or made a job work order of it today when I called from my store because I was going to look into some of the things like the oil leak, but it goes to show you that although you can have good friendly talkers, service and professional courtesy are lacking. Plus the counter girl was rude and did not listen and had a foul bad attitude so that’s why I just went into shop and got away from her.

      I feel ripped off a free health inspection is free not 200 dollars and deep engine diagnostics involve actually doing so work and testing components not just taking pictures and asking where I bought these parts and then saying that’s the the problem. They also said the o2 sensors were bad, well we went back check it at another shop and found a slight miss in the weld on the cat left side and hit it up and passed inspection.

      I feel like one I was overcharged for no work done except a visual inspection and a scanner pulling codes by Jason, and two as a Manager in training at another store why would you rip off a neighboring employee from the Beatties ford location. They did not check no wiring no deep engine diagnostics and did nothing but take photos listen to what I told them and the dealer told them and plug a scanner in and charged me 200 dollars which is a 1/3 of a weeks salary for me for a free health check only and did nothing major diagnostics. I was in bay whole time. I feel like this store has some retraining needed and that they are ripping off customers and especially a customer doing a free health check for a pre buy car that works for the same franchise with Godspeed who owns all our Meinekes in the area. Highly disappointed and I will be speaking to someone higher up on this. Harrisburg Location only.

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      Meineke author review by Lauren Fix

      Meineke Car Care Centers, Inc. was founded in 1972 in Houston and is now a part of Driven Brands, which is headquartered in North Carolina. They have more than 900 locations around the world. Meineke Car Care Centers performs tire service, preventative maintenance and some repair services.

      • Roadside assistance: Customers who get a synthetic blend, high mileage or full synthetic oil change package receive four months of free 24-hour road assistance. It includes lockout assistances, hit and run protection, rental car discounts, concierge benefits and more. Members of Meineke’s free rewards program also receive free towing for up to 15 miles.

      • Online resources: Meineke’s blog has informational articles, expert advice, maintenance tips and industry news. It is useful for most automobile owners. The chain’s website also has an auto repair and car parts dictionary, which includes basic definition of terms customers might see or hear when having their vehicle serviced or repaired.

      • Social media: Meineke is active on Twitter, Facebook and YouTube. Consumers can follow the brand to get maintenance tips and see special offers.

      • Online scheduling: Customers ready to schedule a service appointment can do so online. The website will show them coupons associated with the service they are requesting. Same day appointments may be available.

      by Lauren Fix Auto & Finance Advisor

      Lauren Fix, The Car Coach®, is a nationally recognized automotive expert, sector analyst, journalist, author, keynote speaker and television host. A trusted car expert, Lauren provides an insider’s perspective on a wide range of automotive topics and aspects, energy, industry, consumer news and safety issues. Her analysis is honest and straightforward. Lauren is the CEO of Automotive Aspects and the Editor-in-Chief of Car Coach Reports, a global automotive news outlet. She is an automotive contributor to national and local television news shows including Fox News, Fox Business, CNN International, The Weather Channel, Inside Edition, Local Now News, NewsMax, The Daily Flash show and more.

      Meineke Company Information

      Company Name:
      Meineke
      Website:
      www.meineke.com