Meineke Reviews

I thought that Meineke was a very responsible and reliable place but after going to the meineke on Lindbergh and dealing with Matt and those boys they left my car unlocked and all my possessions inside of it were stolen or taken from somebody on that lot and when I call and talk to Matt he insinuates that I stole or took my own stuff and then and I'm calling and complaining about it. That guy has not been professional with me the whole time that car's been there. He's been rude, loud, downright disrespectful and now I have a welder that's an arc welder that's $1,000 machine and it's just missing. They didn't even have my doors locked to my car. How does this happen. I cannot believe this place. I've had a problem since I dropped my car off with those guys and that Matt. I suggest nobody go to that place.

DO NOT take your car to this Meineke. This is by far the most unprofessional and incompetent shop I’ve ever dealt with—both in knowledge and appearance. I had my car towed here because it wouldn’t start. They called me at 10:30 AM saying the fuel pumps needed replacing and it would take 2–3 hours. I called for an update at 3:00 PM and was told the mechanic was "finishing up" and that Tiffany at the front desk would call me back. At 4:00 PM, I finally got a call saying the car still wouldn’t start.

Humble, TX Meineke is sooooo bad. I’ve been requesting to speak with the owner for weeks. I received my car key back completely disassembled. The key is $500. I still haven’t received a phone call from the owner. The manager says that there is no one over her.

RUN AWAY FROM THIS SHOP!! All of the issues below were brought up to the manager and corporate. They never offered a sincere apology and simply defended their techs. My wife brought her car in for a scheduled state inspection. They failed it which happened sometimes, but the reasons they gave for failure were completely made up. They also gave a laundry list of things that needed to be done to the car which totaled over $7000. That’s more than we paid for the car. When I had time, I looked into the items that they mentioned and almost all of them were false. They just straight up, lied about close to 50 different items on the car.

Took my vehicle in for simple muffler and tailpipe, sat 2 hours, then they came out with a list of issues, I just had new brakes installed couple months ago, they said brake pads weren't making contact with rotors, but the brakes work fine. They said none of my lights worked, I went in there showed them all lights were working, needed cv axles oil seals. Grand total estimate $2,369. Said vehicle was not safe. I've been a mechanic for 40 plus years, never seen this level of incompetence and lying anywhere throughout my career, I'm retired Veteran now. After I proved them wrong on the other issues, I asked about the exhaust they quoted for muffler flange and 4 feet of exhaust pipe $425.93. Took 2 days for parts to get in.

Meineke located at the corner of S. Queen and E. Springettesbury, York, PA refused to add air to my tires even though I am frequent customer at that location and I am a Veteran--retired Navy. The man at the desk said "We don't do that anymore." He also said that the hoses weren't long enough (I have had air added there at least three other times), that if they were pulled out of the bay they would fray, that the techs would have to "work for free," that there were air hoses at gas stations, that the hoses were changed and were now shorter and "couldn't reach" outside the garage bay.

They overcharge and don't even fix the problem. Then want more money to diagnose something else. This place is a waste of time and money. THEY DON'T CARE. All they care about is making money. I would be better off working on my own car.

I purchased a Groupon for an oil change here. I called the provided number on Tuesday to make an appointment as required. They said they have me down for 2:00 pm Saturday. We go at 2:00 pm Saturday, having planned our weekend around this appointment at this agreed upon time, and are told that our appointment “wasn’t written down” and that we would have to wait 2+ hours to be seen or reschedule for a different day. I already paid for this oil change to happen at this time, I don’t have time to wait for 2+ hours. The man on the phone was extremely rude and inconsiderate towards me. I would never recommend this establishment to anyone unless I wanted to mess up their entire weekend.

Kelly was especially helpful today getting my bumper back on and snapped into place. He has helped me with vehicle issues before & is always knowledgeable. He made a tire recommendation to my husband. He is always quick to find whatever issue I'm having.

Took my truck to this place to get new pads. They told me I need new pads and disc, hmmm. The parts guy from Meineke NEVER SHOWED UP. This place went to auto zone to purchase a lesser quality part that I still had to pay full price for the original. When I left that place, I noticed I had no brake pressure. So, I took it to the dealership, and this is what they told me...see attached.