Meineke Reviews

If I'm spelling it right... Kylie is so cool and caring that I felt truly cared for with all my car needs. She's at the Besties Ford location. I'll most definitely keep my business with them. She deserves so many blessings. Thank you having her on your team.

OMGosh!!! Amazing experience!!!! This store recently opened. It is conveniently located and has an incredible staff of friendly, HONEST, employees! As a woman, I have had multiple experiences, at other auto shops/centers, with ‘repair suggestions/estimates’ which were not necessary. At this location, I was treated with respect, everything was thoroughly explained to me and I left feeling very confident that my Jeep was repaired, with no worries…. what a feeling indeed! The center was super clean and comfortable during my wait. Thank you to Chris ** and the incredible staff at Meineke Car Care Center on Popps Ferry road in D’Iberville, MS.

Went today to get oil change and tire rotation, the service was very good and pleased with! The workers there were very polite and communicative very well and got my car in out quickly! Highly recommend them!

I was fixed my A/A and spend 1,000 bucks, just working 1 week, then getting new appointment and now I need to replace compressor with evaporator and more. Staff estimated is 1,900 more .. Now am driving my car frustrated not air conditioning and feeling sad because they not offering any warranty and responsibility for first money invest in my car .. I was used this mechanic shop from my 2 cars and now not sure about if will use this mechanic in the future.

My left window motor on my Dodge Caravan broke leaving me with no way to close my window. I have no garage to store my vehicle. This happened around 3pm. I called Meineke of Glassboro NJ. I explained my situation, the Manager said to come in right away. I was supersized as late afternoon was approaching. I arrived at 3:30 pm and left at 5 pm. The service I received was nothing less than outstanding. I have been coming to this Meineke for the last year and will continue to come here for my repairs. Not only the Manager, but everyone working there do an exceptional job.

This Meineke location on Union is the best since 30 years ago. The technicians care and take pride in their work. They work timely, the prices are reasonable, all technicians are in and make themselves available to work on your car. Meineke's prices beat the dealership prices anytime. I continue to come back for additional services for my car. So far Meineke has not let me down yet and my car continues to keep rolling.

They charge you for services and auto parts that were not provided! Beware of these people! They charged me expensive price for original parts that were just replacement parts. They charged me for oil changes that were not being made! I took the car to another place because I felt weird things on the car and the oil that was just changed was black! How? I do not drive many miles per day and the motor mount parts were replacements! They steal your money! Go for a second opinion or don't go there at all! My bad experience was in Guaynabo, Puerto Rico. Bad company, worst employees!

I have never been more disappointed in a business before like I am now. Meineke (206 N Lombard Ave Portland, OR 97217) This service center used to be really good (back when Kayla was there in 2011) and now that she's gone and they have other "mechanics".... HA HA HA HA HA!!!! Took my car in for some work. Well, I was more than disappointed when the work was done. Not only was I disappointed but I was lied to as well. Shocks, struts, steering, spark plus, etc...... When you called for my car to be picked up, we were told that everything was all good, that they test drove it and everything (mind you it was closing for them so we were the last customers our for the night).

ZERO STARS BOULDER, CO - CHUCK ** - I took my car to this shop because it was making a funny noise. One of the front desk staffed looked at my car without having the engine on and checked multiple things like my oil and engine coolant. Then he finally asked me to turn on my car and heard where the noise was coming from it was my serpentine belt. I then was told to leave it with them and they would replace it for me. I picked it up later that day and went on my merry way. After only TWO DAYS I was driving home from work and pulled into my neighborhood when SMOKE started to come out of my engine and the back of my car. I was freaking out as I had JUST taken it to Meineke and now left with it in even WORSE CONDITION.

Meineke 1512 Kirkwood Hwy Elsmere Delaware. They were amazing. My car fail Delaware inspection and I took it there. They were fast, did a great job and helped me pass inspection the same day. ** is a model employee and a hero in my book. Thanks ** for the great customer service and high-quality work…

Juan who I believe is the manager is AMAZING! This location in Oak Park has only been here 10 weeks and has made me rethink my A+ and expensive mechanic who I've been with for the past 2yrs and is too far away. I will definitely be going back to Meineke Oak Park SOON. Thanks Juan for being a standup business man!!

I thought that Meineke was a very responsible and reliable place but after going to the meineke on Lindbergh and dealing with Matt and those boys they left my car unlocked and all my possessions inside of it were stolen or taken from somebody on that lot and when I call and talk to Matt he insinuates that I stole or took my own stuff and then and I'm calling and complaining about it. That guy has not been professional with me the whole time that car's been there. He's been rude, loud, downright disrespectful and now I have a welder that's an arc welder that's $1,000 machine and it's just missing. They didn't even have my doors locked to my car. How does this happen. I cannot believe this place. I've had a problem since I dropped my car off with those guys and that Matt. I suggest nobody go to that place.

DO NOT take your car to this Meineke. This is by far the most unprofessional and incompetent shop I’ve ever dealt with—both in knowledge and appearance. I had my car towed here because it wouldn’t start. They called me at 10:30 AM saying the fuel pumps needed replacing and it would take 2–3 hours. I called for an update at 3:00 PM and was told the mechanic was "finishing up" and that Tiffany at the front desk would call me back. At 4:00 PM, I finally got a call saying the car still wouldn’t start.

Humble, TX Meineke is sooooo bad. I’ve been requesting to speak with the owner for weeks. I received my car key back completely disassembled. The key is $500. I still haven’t received a phone call from the owner. The manager says that there is no one over her.

RUN AWAY FROM THIS SHOP!! All of the issues below were brought up to the manager and corporate. They never offered a sincere apology and simply defended their techs. My wife brought her car in for a scheduled state inspection. They failed it which happened sometimes, but the reasons they gave for failure were completely made up. They also gave a laundry list of things that needed to be done to the car which totaled over $7000. That’s more than we paid for the car. When I had time, I looked into the items that they mentioned and almost all of them were false. They just straight up, lied about close to 50 different items on the car.

Took my vehicle in for simple muffler and tailpipe, sat 2 hours, then they came out with a list of issues, I just had new brakes installed couple months ago, they said brake pads weren't making contact with rotors, but the brakes work fine. They said none of my lights worked, I went in there showed them all lights were working, needed cv axles oil seals. Grand total estimate $2,369. Said vehicle was not safe. I've been a mechanic for 40 plus years, never seen this level of incompetence and lying anywhere throughout my career, I'm retired Veteran now. After I proved them wrong on the other issues, I asked about the exhaust they quoted for muffler flange and 4 feet of exhaust pipe $425.93. Took 2 days for parts to get in.

Meineke located at the corner of S. Queen and E. Springettesbury, York, PA refused to add air to my tires even though I am frequent customer at that location and I am a Veteran--retired Navy. The man at the desk said "We don't do that anymore." He also said that the hoses weren't long enough (I have had air added there at least three other times), that if they were pulled out of the bay they would fray, that the techs would have to "work for free," that there were air hoses at gas stations, that the hoses were changed and were now shorter and "couldn't reach" outside the garage bay.

They overcharge and don't even fix the problem. Then want more money to diagnose something else. This place is a waste of time and money. THEY DON'T CARE. All they care about is making money. I would be better off working on my own car.

I purchased a Groupon for an oil change here. I called the provided number on Tuesday to make an appointment as required. They said they have me down for 2:00 pm Saturday. We go at 2:00 pm Saturday, having planned our weekend around this appointment at this agreed upon time, and are told that our appointment “wasn’t written down” and that we would have to wait 2+ hours to be seen or reschedule for a different day. I already paid for this oil change to happen at this time, I don’t have time to wait for 2+ hours. The man on the phone was extremely rude and inconsiderate towards me. I would never recommend this establishment to anyone unless I wanted to mess up their entire weekend.

Kelly was especially helpful today getting my bumper back on and snapped into place. He has helped me with vehicle issues before & is always knowledgeable. He made a tire recommendation to my husband. He is always quick to find whatever issue I'm having.

Took my truck to this place to get new pads. They told me I need new pads and disc, hmmm. The parts guy from Meineke NEVER SHOWED UP. This place went to auto zone to purchase a lesser quality part that I still had to pay full price for the original. When I left that place, I noticed I had no brake pressure. So, I took it to the dealership, and this is what they told me...see attached.

Took my car into Meineke in hartford city indiana for a rear alignment. Charged me $119.00.... Got the car home and seen the tires were still tilted in. Took it back the following Monday and was told that they couldn't do it because the bushings, tie rods and control arms were loose. Wanted $1800 to replace them. If it couldn't be done then I shouldn't have been charged. Sent in a complaint to meineke but it fell on deaf ears as they don't care about customer satisfaction. Took the car to my mechanic and he said nothing on the back was loose. Went to another place for a alignment and all it needed were the 2 alignment bolts replaced. This was $238.00 for that repair. That's a huge difference from $1800... WILL NEVER GO BACK TO THAT LOCATION AGAIN!!!

This was the worst experience ever purchasing tires. I was quoted $560 + tax for a set of tires. After being quoted, they said they only had one tire and would need a $250 deposit to order the tires. Understandable so we paid the deposit and scheduled the appointment for the next day. Called to confirm they had the tires and went for our appointment. We waited an hour and a half past our appointment time before they got started on the work. Disappointing but still understandable and then when they finally finished, they told us the total was over $860 so had to pay over another $600 on top of the $250 deposit.

Stephen (service desk) was professional. Diagnosis and repair of power steering issue was done well. I was presented with a lengthy list of "additional" recommended needed work. One of which was brake work due to brakes being "metal to metal" and need immediate repair! Took car to my mechanic of many years and certified brakes measured 6 mm and we're fine. Hard for me to give my business again due to trust/honesty issues.

They are the most corrupt company I have ever dealt with. I was scammed out of thousands of dollars. They found more issues later. That's not possible to not have seen a cracked motor mount. It didn't Crack in a week. And there was something else after I already paid $5,000. My van is worse now than when I took it in. Also, my oil is overfilled, I got charged for parts I never received & my check engine light again (3rd x).

Just here to say thank you for working me in this morning and taking care of my car. Letting me know there was nothing more than a few bolts that were loose, Corrected it for me at no charge! When I have further problems, I know where I can go and trust that they’re honest efficient and very kind! A special thanks to the guys at the Olive branch Location

Very bad customer service and unprofessional. I was looking to do Uber/Lyft car inspection for my brand new car at Temecula, CA location. I made the appt by phone. When I went there they told me they are busy all day and I have to reschedule for another day (They put down my name and phone number). Second time I go there, they are telling me my name is not on the system and I need to reschedule again. They put me on schedule later that day, and when I go back again they are telling me sorry, and they are booked all day and have to reschedule again! Inspection for new car shouldn't take that long. I did it before at other places. It just takes 5-10mins. Please don't give false promises to customers and waste their time. Thank you.

Took my Jeep in for a very small coolant leak. After putting it on the lift the service manager it needed a new thermostat and housing -- $387.00, installed. I took it to another mechanic, recommended by a friend. After putting it on the lift, the service manager told me a lower hose clamp was tightened. Problem solved - no charge. The Service Manager asked me who told me I needed a new thermostat and housing. He rolled his eyes and chuckled when I said Meineke.

I took my brand new Ram pickup to the Meineke shop in Gloucester, Ma to have them install a direct fit after market muffler. One cut, no welds, one clamp. Job really shouldn't have taken more than a half hour. They charged me $250. Complete rip off.

Meineke stepped up and fixed everything with my rental bill. They paid the entire bill and sent my car to the dealership to get fixed. They paid for all of the repairs and took all of my worries and stress. Thank you Meineke for everything!!!

7/1. Brought my 450 Benz gls in for acrylic brakes. $650. Asked for a receipt. Westley said he’d email it. Followed up the next day. No receipt. The third day followed up again. If you plan on selling a car and/or you keep meticulous receipts for an $85k car (go figure) you require detailed receipt for the type of brakes. Managers finally emails the receipt w no info on the brakes (and also says he emailed twice which I have no record of and I doubt he does either).. It just says brakes and brake pads. After being ghosted I reached out to customer service with a very frustrated and direct email and they never even write back. They didn’t even bother to respond.

I have a brother who is somewhat mentally challenged and drives a 1999 Toyota that has 192,558 miles. He paid $ 1,000 for the vehicle a little over 1 year ago. He was having an issue with the car "jerking" and drove to Meineke @ 7420 N Milwaukee Ave, Niles, Il 60714 On March 13th at which time he paid $ 679.81 to have various engine + transmission mounts replaced. Before he left he left he was asked by someone at the front desk to call his credit card company to find out how much credit line he had left on his card and he foolishly responded "Around $ 8,000". He was then advised that he should leave the vehicle there for further evaluation and he went home. He was then contacted with a long list of items that would make the vehicle "like new" and likely give him many more years of life on the road. Due most in part to his mental state he simply said go ahead with the work.

I had two concerns: the transmission and the oil leak. Meineke partially addressed one concern-- the transmission. Meineke performed a diagnostic and presented me with 2 codes. I was told I would have to go to the dealer for the repair. The oil leak was not addressed. The diagnostic was supposed to be provided within one hour because I am a AAA member. It was not provided within that timeframe. The technician said that Meineke was not required to diagnose my car within an hour, just first come first come. Clearly, the technician did not know the AAA policy. According to AAA, I was also supposed to receive a multipoint inspection. I did not receive that either. Ultimately, I had to take my car to the dealer. I provided the dealer the codes I had received from Meineke. There were many more codes for the transmission than the ones Meineke provided. This trip to Meineke was definitely not worth the money nor the time and effort.

If I could choose 0 stars I would. Unethical. Horrible service. The manager, is incapable and unethical. They did not have an oil filter in stock and it took 2 hours for just an oil change! Very bad service! I don’t recommend it!

If I could choose 0 stars I would. Unethical. Horrible service. Will, the manager, is incapable and unethical. Made repairs to my vehicle without discussion, consent or authorization. He then didn't even fix the problem and charged me $368 for a $ 20 part! Unlike reputable shops in the area he charges a ridiculous $170/hr for diagnostics and does not apply that to the repairs. He had my vehicle for over 24hrs and was struggling. As I was leaving he mentions it rides rough which is one of the things I reported to him in the first place. Then advised me it was ok to drive it, just to bring it back the next week to look at the transmission.

My car had an oil leak and I had to have it towed by AAA. Triple A told me that they had a recommended auto repair shop (Meineke Car Care Center) that they could tow it to for repairs, and I agreed. Please Note: Meineke Car Care Center is NOT accredited with the Better Business Bureau, and they are a Foreign Limited Liability Company. I brought my car in mid-November 2023 and after a week, the Manager ("Matthew **") informed me that I would have to order the parts ($171) and they gave me the part numbers that I should order. I did and had them shipped to Meineke.

I was told by other companies that I needed a new catalytic converter. Tyler at the Denver site on E. Iliff Ave said something altogether different. His diagnosis cost $600 instead of $3000. The light has never come back on. Thanks for going the extra steps. I highly recommend this Denver shop.

I had my 2004 Jeep towed to Meineke in mid Jan 2024. I told them of the issues I had been having woth power steering as well as what I observed the initial day that it was towed. They said a diagnostic would cost $100.00. I asked if they used Snap FINANCES as my finances are challenged. They said yes and I was approved for 1,986.00. They told me after having the truck there for a few days that it had a coolant leak but the leak wasn't exiting the truck but was going somewhere. They are the mechanic. Then I received a notice that the engine diagnostic came back as (4Good). The report said the engine diagnostic was good! So I was very hopeful. They also said I needed a power steering pump, flush, brakes, rotors, calipers, and tire rods, and a new radiator. All of this was about $2,600!

They're completely incompetent for diagnostic and repair work. I had a transmission fluid leak on my F-150 and took it to them. They told me it was a gasket. It leaked again and they said it was the harness. Immediately after this my truck started riding rough, grinding gears and losing power. I puller over on the highway and called and them. They did pay for my truck to be towed. I thought they were showing me due diligence. They said they had their master mechanic look at it.

12/2/23 went for a simple vehicle inspection. My car is very reliable. Runs perfect and always passes inspection. No check engine light. Left with my car failed inspection because of a power steering fluid leak. My car has no leak and no noise trying to steer. This place gave me a laundry list of repairs to have done. DO NOT GO HERE FOR ANYTHING!!!!! They are a racket and trying to get money for repairs not needed. NEVER AGAIN will I go here.