Jiffy Lube Reviews

2006 Toyota Camry car was taken to Jiffy Lube to do a transmission flush. After a couple of days, car was unable to drive normally. Car was taken to dealership where it was purchased for evaluation and they stated the car would need a new transmission because of the condition of the transmission. The car has been sitting for 7 months due to insufficient funds to repair vehicle. Thus causing vehicle owner to rent and find other means of transportation during this loss. Owner also has had to pay towing charges and diagnostic fees as well.

I sent my wife down to get a signature oil change done on her car. She goes down the Jiffy Lube in town, they find ALL KINDS of things wrong, tell her they need changed NOW, can't drive it like this. So she goes ahead and does it. 200 dollars later, she makes it home. I see her Bill, and it's RIDICULOUS. They charged her to change her light bulbs, a new air filter (which it was new), a tranny flush, tire rotation, plus more!

I took my wife's 1997 Chevy Blazer in for a routine oil change and on the way to work the next day (7 mi) when she stopped at a red light, the engine cut off. Two guys got out of their trucks and told her not to try to start it because there was a lot of oil leaking out from under her Blazer. We had it towed to our mechanic and then I went to the Jiffy Lube to let them know what had happen. They told me they need to look at it and they have their own mechanic. They went to my mechanic and changed the oil and filter very quickly and brought it back to the Jiffy Lube where they serviced the vehicle and had their mechanics look at it. They told me that according to their mechanic there is no damage done to the vehicle and was ok. Jiffy Lube refunded the money for the oil change and the one day rental car and I was on my way.

To make a really long story short, they incorrectly installed the oil filter in my wife's Subaru Outback XT and the oil blew out all over the place but she was driving it and did not notice it until the engine lost power ... It killed the turbo and the motor ... They have slow walked everything about paying for the engine and turbo to be replaced and are trying to pawn off a used engine on us. It has been almost a month now we have not had our car. We finally picked up a rental yesterday (on Jiffy Lube's dime) since it seems that no resolution is in sight, even though they admit that the mistake was theirs.

They changed my fuel filter and caused damage to my car. Three weeks after the service gas started pouring out from underneath my car. I was lucky it didn't ignite and cause my vehicle to explode with myself and my son inside! Or burn down my house which I was parked 4 ft away from! It cost me $100.00 to have the damage repaired, I lost 1/2 a tank of gas ($20.00) and a days pay ($120.00) also I was without transportation for 3 days and had to have my car towed to a garage to be fixed.

On September 30, 2008, I drove up to the service bay at the Jiffy Lube Service Center on 14231 E 40 hwy in Kansas City and requested on oil change. The service attendant came up to my van and first proceeded to tell me that an oil change was going to cost me 34.95 at that time. I arrived between the hours of 1-3 on that day. I have a turquoise blue Ford Windstar minivan. I informed the attendant that it had almost been closed to a year since I had an oil change. He stated to me that he could not give me an oil change because for me not getting an oil change within a years time, and if he would do it would be a liability risk. He suggested that I go to a service center and have my van checked out before I get an oil change to make sure no damage was done from not getting an oil change that long. I admit fault at not getting an oil change in a timely manner, but I feel that's wrong for that attendant to come up with that lame excuse not to provide me an oil change service. That discrimination. This is not the first complaint that I've file against jiffy but It will be the last.

I took my 1989 Geo Metro to Jiffy Lube, for a quick oil change, they after checking told me my transmission oil was burnt out, and needed to be vacuumed out before new oil could be added. The vacuum was $110. I never heard of vacuuming oil out, they said it must be done. My total bill was $146.

On 9/11 we had the oil changed on our 2002 Xterra, 19 days later the engine seized due to LACK OF OIL. $900 worth of diagnostic tests at the Nissan dealer and an independent 3rd party investigator agree - the ONLY thing wrong with the car was that there was no oil in it. Jiffy Lube is refusing to pay for the damages - upwards of $8k since we need an entire new engine.

I was charged $56.21 for a basic oil change, and when I asked why Mike the representative for Jiffy Lube in Atlanta told me because they vacuumed my truck, which they only vacuumed the driver's side. The charge for oil was $15 and the labor and parts was 37.00 on top of the $15 oil charge. This is consumer ripoff, they never once informed me that they would charge me close to $60 for an oil change.

On Sept 13, 2008 I took my car (Mazda 2008 cx7) for a standard oil changeat Jiffy Lube. Before they changed they oil they informed me that my car has to have SYNTHETIC OIL BECAUSE THE ENGINE IS A TURBO. I questioned them and asked them are you sure? They insisted that if I do not choose the synthetic oil they would not be responsible if anything happened to the car. So I gave them the OKAY.

I took my truck to Jiffy Lube for a oil change and I told an emplyee that I just wanted a oil change. I got the Signature Service for high milage. At the cashier she reads me the service check list every time even though I never see them to anything but change the oil and oil filter. On the Service Checklist is an item, Coolant Overflow Reservoir - CHECKED.

my son (16) took my daughters 2002 kia rio in for a simple oil change and they did all unnessary repairs to her car an owed 140.99.my dughter is 17 we just bought the car from the dealership

A month ago I paid ovr $40 (my 1st mistake) for a high performance oil change. stopped in Tues approx 5:30. 2 cars ahead of me. was told maybe 20 min. to have oil & ect. cked(due to car trip this Fri) 1st car left within 10 min. Then the only 2 working, both worked on 2nd. Was a truck & kept talking with him. When it was 5:55 I interupted & asked why it took 2 of them to work on 1 car?

I took my niece's auto to get an oil change, 2009 toyota corolla ( I was in the neighborhood and seen the company [ should have taken to the dealer]), and was told that they did not have the oil filter and to come back the next day. I took the auto back to my sister-in-law. A couple of hours later I received a call, she was very distressed, and was told that there was oil all over the place, inside the engine, outside the car, even on the windshield. I call jiffy lube, they did not replace the oil cap!, no one was there. Well the cut this short.... no one wants to take responsibility!

I went to Jiffy Lube in Feb. 2008 for a simple oil change. This was my first, and last time. I have always changed my own oil every since I was 16 and the only reason I went there was because it was cold outside. I am a 21 year old female (not the every day **) but I know everything there is to know about cars, especially my own vehichle! Needless to say when I get there they try to best to pressure me into unnessary repairs, I'm talking a list of stuff, some I already knew about, others they were simply making up. For example, they kept bothering me about carburated issues when my car is fuel-injected!!! I've replaced everything from the fuel pump to drive shaft on my own, I think I know what I'm doing and was just plain insulted when they continued to act like I had no clue.

On 9/5/08 I went into JL for the first time here. On completion of their oil change and service, I was given a receipt that showed only 2 chassis fittings were lubed. When I questioned only 2 fittings being lubed, I was told that's all we could find. After some research and consulting my owner manual on a 1986 Isuzu PUP, I found there are at least 8 grease fittings. I returned to the location on 9/8 and complained to the Manager, Vince.

On Friday 9/05/08 I took my 03 Saab in for an oil change and a radiator flush. After waiting for what seemed to be longer than needed I went into the bay to see if everything was ok. To my suprise they could not start my car or keep coolant in the engine. After having a tech from the Brakes Plus nearby take a look at the car they could not tell me what had gone wrong. Upon trying to start the car the engine made a high pitched whistle. The store manager assured me that my car would be towed first thing in the morning to their mechanic.

On June 11, 2008 I went to Jiffy Lube for an Oil Change and Tire Rotation Per My 2006 Toyota Rav4 Specefications. After they performed the service they had difficulty turning off my service light which made me feel very uncomforftable about thier training. 2,700 miles later (Toyota vechicles are designed to go 5,000 miles)I was driving home when my car began to shake and make funny noises. I was on a four Lane Hwy going 70 miles per hour so in a matter of seconds my vechicle was no longer under my control and ny the grace of god I was able to get over to the shoulder of the road.

On 8/17/2008 I went to Jiffy Lube #1333 for an oil change. They took my car around before I talked to the man behind the counter to check my car in. I thought this is a good efficient use of time for everyone. NOT!! I looked out and they had already started and I still didn't know how much the charge was going to be. How did I know if I could afford it?

I am Jiffy Lube Customer for many years. But lately service getting worst and worst. I have filling that employees try to squeeze every penny from customers for job needed or not. Especially victims are females. On August 25, 2008 I took my spouses car Lexus 2000 for oil change. Service man show me dirty air filter an I agree to changed. Later he told me that back turn light bulb do not work and I told him to replace. After get bill, I was shock of price of light bulb - $19.99. They charge me additional $14.99 for oil upgrade, which I was not told fefore I get my bill.

I had a regular oil change nothing special and I was told it was 39.95. So I had that done and I had a $10 off coupon. Then they showed me my air filters and one of them was really bad. The cabin air filter so I told them to replace it and I asked how much? They told me it was $49.95 and they could give me $10.00 off. Then I was asked if I would like a copy of the invoice before I paid and I said yes. The gentleman wanted me to give him me credit card without me knowing how much the bill came to. He came back to the car with out an invoice and told me that the services were $99.95.

JL won't even return calls. I called the toll free number and was told I'd be contacted within two days ... it didn't happen. So far, I'm hoping about $2,000.00. JL only response when I called the JL station and spoke with the manager was...the manager explained he couldn't do anything and he'd sure hate to lose a customer. What a joke ... not funny. Help would be greatly appreciated. Thanks for letting me vent.

Admitting that it was there mistake, I asked for some compensation for the cost of the clean-up for my driveway. He told me that I cud go purchase cat litter and that they would reimburse me for the cost. He also offered me a VIP Jiffy Lube card. I was not happy with either of those offerings and therefore left. I did explain to the manager that I would not be returning to Jiffy Lube for any future car needs. He apologized and then I left without getting any compensation.

My father recently took his car in to have his oil changed at Jiffy Lube. They came in and told him that whoever serviced his car last put the wrong transmission fluid in and it needed to be flushed. My father became upset, knowing that the last place it was serviced was that Jiffy Lube. He told them this, and told them that they needed to flush it for free. Rather than perform the services requested and paid for, the tech dumped oil into his radiator fluid as some kind of passive aggressive retaliation.

Took my care in for a oil change service, they gave me my invoice and told me all of my fulids were full, I already new they were not. I made them show me that the fulids were full, They did not know where to check the power steering fulid. I showed them, it was almost empty, they put fluid in and lucky I asked them to show me the dip stick! They over filled it and had to remove excess fulid. They also stated they check windshield fulid, they did not, filled it in front of me! If this was my girlfriend the car could have lost it's steering

my car is a mercedes benz. several employees had no knowledge of what they were doing. they asked me what type of oil was suppost to be used. they had no air filter or wipers in stock and were unable to reset the computer in my car. due to the lack of competence the service took an hour and ten minutes rather then ten minutes. waisted time and money need to take the car to a qualified mechanic and spend aditional time and money.

I took my car to Jiffy Lube yesterday Aug. 16, 2008 to get an oil change. After the job was done, I drove back to my house approx. 1 mile. My wife got in the car to go to work and when she turned the car on the engine started to rev, the tachometer was reving above the 2-300 range, and I was forced to take the car back to jiffy lube. The mechanic said he forgot to put the hose back on, and he fooled around with it for a minute or so. Afterwards it seemed okay until we left to go on our vacation.

Jan 2008 I took my BMW to Jiffy Lube on Mt Moriah for and oil change. I had no problems with my car after, so I decided to go back in July to have them do the work again. The Jiffy Lube on Mt Moriah had closed by then so I went to the Poplar location. After sitting for an hour one of the techs came and asked me where did I have my last oilc change.

I am currently deployed to Iraq and found out that store #2780 preyed on my wife like a pack of vultures. I am filing a complaint with the manager, filing this complaint here and with the Better Business Bureau and Attorney General. My wife went in for a regular oil change in which she was appropriately charged for ($28.99). Then one worker came to her and asked her about replacing the air filter since we had denied it the last two times, she said yes. Another worker came up and mentioned another filter and she said she'd have to ask me first and he left. He did not completely explain which filter and did not get authorization for it. Apparently they ran out of some filter and ran across the street to the Ford dealership to purchase a filter, came back and installed them.

On 8/25/08 I received an oil change at Jiffy Lube the cost was 22.00. I immediately went and parked my car. When I pulled out of my driveway I noticed oil in the driveway (brand new driveway constructed 5/23/08) It wasn't a huge puddle but evidence that oil was leaking from my car - I assumed just an over flow.

I went for an oil change and also requested a transmission (standard) fluid change as well. THe task was performed. or so I thought..... I soon started noticing some noise from the front end, which got progresively worse. I took the car to a Honda dealer for an evaluation. THe shop forman put it on the lift to listen further. He then decided to check the transmission fluid level. Upon opening the the fill plug, he could not detect the elevation of fluid (fluid level is required to be at the rim of the fill plug).

I drive my 2000 Nissan Maxima 110 miles everyday five days a week. So, I pulls my car every 35 days to Jiffy Lube shop for changing oil and filter. In the past 3 years, I made more than 30 visits and each time I paid $34.99 for the PZl 5W30 oil.

jiffy lube didnt put oil in my car i drove 130 miles i have a 2006 saturn vue with about 53000 miles. engine and know its more problem with the car

To add insult to injury when I brought this to Tony's attention on July 14, 2008 he willingly gave me a false refund receit for $70.Upon checking my records I eventually determined that the reciet belong to someone else's credit card account and I payed cash. On July 30, 2008 I returned back to the store to get this corrected, but Tony simply said there was nohing he could do for his mistakes, and refuse to give me his return policy in writing, I never received a refund.

Also, I was given my gasket by an employee at Jiffy Lube, which was not broke. All parties involved, except Jiffy Lube stated there is no way possible the gasket could come off the oil plug without the oil plug coming out. All parties involved also stated the bolt on the oil pan (that is welded to the oil pan) cannot be cross threaded by trying to take the oil plug out, only when putting the oil plug in. Needless, to say my car did NOT have ANY problems upon driving into Jiffy Lube. I have incurred about $600 in expenses from this entire episode and Jiffy Lube does not want to take responsibility.

late last year i went to jiffy lube for an oil change. i was advised that i was required to buy special high mileage oil since my vehicle was over a certain mileage. when i got home i discovered that the person there did not read my odometer correctly & overstated my mileage by over 10000. miles. i complained and was given the run around, was talked to rudely and baited until i was yelling at them.

My family has done business with the Warrenton MO Jiffy Lube since it opened years ago. I took my farm truck in to have the oil changed about 5 weeks ago. The following week I took my car in for an oil change. Within a week the car's engine started to knock badly, a couple of days later, my oil light came on. Fortunately I was very near a Jiffy Lube in Lake St. Louis, I pulled in and told them that my oil light was on.

We met 7/16/08 at the Fairfield Jifffy Lube #550 at 800 Nilles Rd. where two cameras were stolen from my car. One was a Canon powershot with pictures of houses and a downed tree. The second is a Flip Mino digital video camera with an inscription from my son saying; 1% inspiration 99% perspiration, Thanks for teaching me the value of hard work. Love Allan. This Flip camera was a design project of his and the inscription makes the camera priceless.

On March 25, 2008, I took my Envoy to Jiffy Lube on Clarkson and Manchester (in St. Louis county, MO - an individually owned store). I paid $350 for an oil change, transmission service, differential service and an air filter. Shortly thereafter, I noticed my car was starting to act up (it was about 2 weeks after the service was done). I didn't think much of it until it started to get significantly worse (in May). It stopped shifting in the higher gears and I realized I had to do something. I had been out of town for a week at that time and I had to find the time to get it to the shop (I'm a single girl that lives alone with one vehicle). I'm also working on my masters half time. As soon as I got a chance, I took it back to Jiffy Lube (7/7/08) - yes I know that's a while, but they still jacked my car up. Conveniently, the Jiffy Lube I originally took it to was closed down. Ironically, there was another Jiffy Lube directly across the street (also at Clarkson and Manchester) - stupid I know. So, I took it over there. Chad, the assistant manager, said that the transmission had been overfilled and that he was going to redo the transmission service. He also said that my transmission wasn't ruined as I had stated when I first got there. He redid service and tried driving it. It was still messed up. He came back and said, Do you have your receipt so I can check to see who originally did this - I need to know who to punish. And, he went on to say, regardless, your transmission is messed up and this whole situation shouldn't have gone down this way. We're going to have to send you to our automotive guy. He give's me his manager's business card with Mike's Automotive written on the back of it. While I'm still in the parking lot of Jiffy Lube, I call Mike's Automotive (their guy) and make an appointment with them. Of course, I couldn't get in there until Wednesday July 9, 2008. I dropped it off Wednesday morning (8:30) for Mike's to look at it. At the end of the day, some guy named Angelo called me and told me that I needed a new transmission and that mine was shot. He said he was trying to get a hold of Jiffy Lube's District Manager, Mike Coyne. He said he'd call me back as soon as he got a hold of the District Manager. Well, I didn't hear from him for the rest of that day. They never called me on Thursday either. So, Thursday afternoon, I called Mike's Automotive again. They said they hadn't heard anything from the District Manager yet. At this point, my suspicions were coming true, they're going to deny responsibility. So, I tried calling Jiffy Lube and they wouldn't answer (I'm assuming they have caller id). After trying to call Jiffy Lube several times, I decided to call Mike's again. They still hadn't heard from the DM, so my mom and I head up to Jiffy Lube to talk to the manager there. Finally, by going to the shop (mind you, my car has been at this Mike's Automotive the whole time), this got the ball rolling. Inside, the manager called the district manager and about 15 minutes later he called me. They called me about 4 times on Friday asking different questions. (In my mind, they were trying to get their story straight so they could deny responsibility). In the end, Mike Coyne said that it wasn't their fault and that they wouldn't pay for the rebuild. They said that overfilling the transmission wouldn't cause the problems that my transmission has. So, basically, it's not their fault and they're not paying for it! Gee, like I didn't see that coming. Of course, they're going to try to get out of paying for a new transmission! My problems are: If overfilling it wouldn't cause any problems, why did Chad hurry up and redo the service to see if that corrected the problem? When we asked Mike's Automotive what exactly was wrong with the car, the guy didn't know, he just knew it needed a new transmission. So, if they're aren't exactly sure what's wrong with it, how do they know it's not Jiffy Lube's fault? (Of course, they're on Jiffy Lube's side) Yes, I know I drove on it for a couple months when I knew it was bad, but I only put 2600 miles on it and I didn't exactly have all the time in the world! Regardless, it was originally messed up by Jiffy Lube!! My car never had any transmission problems until they stuck their stupid hands in there! I just want to warn people so this doesn't happen to anyone else. I plan on suing Jiffy Lube. I tried to call Jiffy Lube headquarters and they said that it was an individually owned operation (owned by Heartland Automotive Services, Inc. out of Omaha, NE). Naturally, they couldn't do anything either. This is all just another way to screw with customers! Naturally, I'm beyond angry at this point. I'll keep you all up-to-date on this. BEWARE OF JIFFY LUBE!!!

I took my vehicle into Jiffy Lube for an oil change. They suggested a flush and fill for my radiator. They told me everything was done so I left. I noticed after driving for an hour that my car was overheated, would not cool down and was making a loud noise at the right front tire. I called Jiffy Lube and they said they didn't know what could be wrong and it wasn't their problem. I had to drive home.

during routine maintance--paperwork stated that the transmission fluid was checked and it was not. The fluid was three quarts low--fortunately the error was found and corrected by me.

I had my oil change and notice a spot of oil in the parking space that soon after was more as normal. My oil light came on more frequent to add oil. I took my car to my normalservice person and required about the oil leak and as he jacked the car to change the oil he showed me the screw as stripped and now I have to replace the oil pan for $175.00.

The oil change worker that I presented my $19.99 coupon to charged me $49.70 for an oil change. He asked if I would like to upgrade to a synthetic oil that would last 5-6K miles and it would only be $26.99. So I said ok. He then told me that he changed the filters and still knocked off $13 bringing the total to nearly $50 after I continually told him NO to all other services since right now is not a good time for me financially and I would come back later.

I returned to the Maysville ROad store and spoke with the manager, Bill. He said he would forward my issue to his home office. The next day I received a call from the district manager. He asked me to forward copies of the repair bill and that he would investigate the matter.

Wrong oil used, 10w30 instead of the recommended 5w30. Not sure if there is any permanent damage but have poor gas mileage and my check engine light has come on.

On Oct 28, 2005, I was moving from New Bern Nc to Fla, On my way i stopped to get an oil change at Jiffy Lube owned by Lucor in New Bern NC. The two employees had manually turned off the cameras in the bays,and gone through eveything I owned.They stole all of my family's jewelry which can never be replaced and the District Attorney never did anything to prosecute these two, and they had been accused of this before! Jiffy lube new they were criminals! I am extemely distraught even today feeing like I have been raped and beaten. The police stopped the investigation when Altovese Hills didnt show up for a lie detector test. I have been left hanging out to dry. To this day, no one has ever helped me with this!

On June 11, 2008, I took my car for an oil change and flush and fill, the work was done, 6 days later, my car quit working, when I opened the hood, there was a flush and fill connector from Jiffy Lube lying between the engine and th Distributor, it has produced enough heat transfer to melt one of the wires to my distributor, I had to miss a day of work as I realized this at 9:30 at night, I replaced the distributor only to find out I had purchased a faulty distributor there for I had my mechanic look at it and he than put a new distributor on it and it now works, I then took the distributor with the melted wire and the flush and fill connecto to the Jiffy Lube, the manager at that time stated to call the corporate office which I had already done and they would re-imburse me the 483.60 for the repair at my mechanic. Now today 06-25-08, the manger notified me he never said that and Steve at the main office is denying my claim. I still have the distributor and the flush and fill connector along with pictures to go with this. My wife also saw the connector on the car engine next to the distributor. All I want is Jiffy Lube to refund my 483.60 for the repair, I am not asking for the tow charge, the lost days pay or a refund on the work they did, I believe I am being more than fair, Thank you in advance if you can help me.

They charged $110.00 to change the transmission oil, but they never did the transmission filter, i asked to the person in charge & he said your truck don't need the trans filter 'cause is only 123K. BAD SERVICE.

on 5/7/08, i ordered a gift card for my granddaughter. she never received this gift card order # 70000642., she brought the confirmation order to the jiffy lube in alexandria and they refused to honor this. I have been trying for 3 days to talk to someone at Jiffy lube and have gotten shifted from one to the other with no success. please explain to me that when i call these numbers i have either been hung up on or transferred to someone who refuses to help. I am very frustrated, I would appreciate a response to this email. thank you.

i sent my wife to get an oil change for our 2007 mitsubishi outlander, and i had said to her i just wanted a regular oil , and they kept on pushing her specialty 4x4 oil which is not needed for that car according to the manufacturer. and cafter she had said no to the specialty oil, they did it anyway. just to charge her more.

the oil filter was not on tight enough and came off while my car was on the highway and blew the engine.

I came in for an oil change and was recommended a fuel injection cleaning once i agreed to having it done. MY car start hesitating and have not stopped this was 2 sundays ago. I was told to bring the car back because the technician that worked on my car forgot to put a piece back on the car When I brought the car back nothing change I was given guesses on why my car was hestitating prior to coming into the Juffey Lube my car was running perfectly fine. 2 months ago I took my car into the dealership and had spark plugs changed and major updates. Now I have a car that idle high and hesitates.

Went in for an oil change at Jiffy lube on a Sunday then Next day, my car started making loud noises coming from the engine or front of vehicle. Brought it to my mechanic, they noticed that differential fluid was drained completely, they wouldn't touch it until Jiffy lube had a look and asked me to have it towed back there. I got my insurance company involved because I have roadside assistance for towing, but instead they decided it would be best for me to have it towed to a transmission shop and an investigation of the problem commenced on the following day.

I paid to have my oil changed. I even paid to have the very best and expensive oil put in my car that doesn't require changing for 7000 miles. My brother just check my oil and it is black, very black oil. He told me that my oil was not changed that only my filter was changed. The Assistant Manager offered to top off my oil! He says I have to pay again to have my oil changed that was never changed in the first place... I don't even have 3000 miles on this 7000 mile oil. Also they supposedly checked and topped off all my fluids... my radiator sump jug was bone dry and we couldn't even see the water level when the cap to the radiator was removed. There are no oil or water leaks present.

They were suppose to give me an engine with 47,000 miles on it and I just obtained documentation the engine they had sent had 69,000 miles. I am pro se right now against their lawyer in court and they have refused to do anything to rectify the situation.

I am waiting for Corp. Office to call me. I already drove down the street to the dealership and will take it to them in the morning. The manager said he was working on my vehicle and another and that's why he didn't come in and talk to me. I think they were waiting to see if I was going to say anything. First they do the damage, then they don't come and talk to me about it and then the one worker lied to me about doing it. Not Good business, now it is about principles!

Wife took 2003 Dodge Cummins in for oil change. After 30 miles driving noticed low oil pressure, upon checking the oil found it was approx 1/2 gallon low but the oil was still just as black as it was when it went in for service. She called the store and was told that is the way it is on diesels. After I was able to check it myself, from what I can tell they spun on a new filter and called it good. The oil smells like fuel it was not changed. I have over 20 years managing trucking companies and truck maintenance shops. I have taken an oil sample and have sent it in for testing, as well as having changed the oil myself , funny its not black now.

I was apprehensive about that particular station because the last time I was there oil was spilled on my front tire and carpet burnt, how that happen, one only knows. So the first back there and this happens. I believe it was done on purpose. I had to get my tire fixed and I got to go back to get the check engine light problem resolved.I also am getting reinbursed for my tire.

I went to Jiffy Lube for an oil change on my 2001 VW Golf and sometime later my car was out of oil. my husband thought I might have a crack in th pan or a gasket problem. So he filled it up and it happened again. I went to the Kuhn VW service department basically because I had a screw in a tire. I asked them to check the oil pan. My oil pan whole where the screw goes was stripped because the Jiffy Lube service quy put the wrong screw in it. VW cars have metric numbers on all parts. The screw that the service advisor showed said one half inch.

I went in for an oil change and for them to look for a leak coming from the bottom of my car. They found a leak from the water pump and recommended I replace it, the manager Cassidy was completely ignorant of any type of car maintenance and left off my radiator and reservoir caps. A few days later my car overheated cracking the heads causing severe damage to my car. He came to my residence ADMITTED FAULT and told me that I had no reason to suspect internal damage, but that I probably had a loose motormount. He later denied everything in court.

Took car in on 5-16-08 for oil change and tire rotation. As soon as I pulled away the check engine light came on. I went back to Jiffy Lube and told them the light came on. They hooked the car up to a computer reader for the error code and told me there was a loose sensor on the air filter and that they fixed the problem. I left only to go to use my car later to find the check engine light on again. By that time Jiffy Lube was closed so I had to wait until the next day to deal with it. The next day I took the car back to Jiffy Lube and the same manager that fixed the problem was there. I told him the light came on again. It took 4 technicians and a manager to look at the car for about 45 minutes just to tell me that the error code that is coming up they don't know what it is and I need to take it to the dealership. At that time I called my mechanic and asked him what the code was for he said it was the mass air flow sensor. I then asked the manager at JL to show me on the car where the mass air flow sensor was. He said he isn't a mechanic and doesn't know that part. By that time we were on the phone with the general manager demanding someone fix our car. They sent us to their mechanic. Once their mechanice opened the hood and showed us where the mass air flow sensor was we saw immediately that the wires going to the part were ripped out. Mind you at least 4 technicians and the manager had looked at it at least two times now in so many days and couldn't see the problem. This part is the part they take off when they pull out your air filter to show you. We went back to jiffy lube and without any help were left to go to our mechanice to get the car fixed so we could drive home. Apparently, Jiffy Lube requires an investigation of the problem before they will aurthorize repair. At this time we are still waiting for a call back on the investigation but have already paid for the repair. In the mean time we discovered an oil leak and our mechanics says the pan bolt is stripped. We now have to take off from work early to get to Jiffy lube before they close to have the oil drained and a new bolt put in because they wouldn't authorize my mechanic to do the work even though my car was already there and I wouldn't need to leave work early if they could do the work. We also have at leasat 5 lug nut caps missing since the tire rotation.

I went to this Jiffy Lube location to get a simple oil change as I was simply feeling too lazy to do it myself as I usually do. They tried to inform me that my windshield wiper blades were badly damaged and I could have vision problems if it rained again. That seemed a little odd to me as I had just put them on 2 weeks ago and they worked perfectly fine the previous night during a heavy downpour. Not only that, but they didn't do any of the signature service.

On May 2, 2008, I took my Volkswagen Beetle in for an oil change. I was offered a free car wash, 50% off my next oil change, and used a $10 coupon off. I have been going to this store since 2004 because it is close to my home. I am a single parent and sole support of two children, and drive alot for work, from Seabrook to Dover 5 days a week. On May 8th the temperature light came on, and my children noticed there was no coolant and filled it up. On May 9th, after a 40 minute drive to work, I smelled smoke from the vehicle. That night I added 2 quarts of oil. On the way home, at 2am at the Hampton tollbooth on Route 95, the engine seized.

I have serviced my vehicles at jiffylube for a few years and never had any issues. Unfortunately I was not as fortunate on my last visit. At their recommendation I had them fill my car with synthetic oil because my vehicle had approximately 46,000 miles and they told me that synthetic oil costs more but that it is better as your milege increases. They also told me that oil change intervals increase to 6000 miles using synthetic oil instead of the standard 3000 miles with regular oils. This oil change took place Nov. 30 2007.

On 3/27/08 Jiffy Lube store located 1802 N. Parsons Ave., Seffner, Florida 33584 (Store #989) serviced my girlfriend's car (2000 Daewoo Nubira). I took the car and had it serviced as a surprise to her. Total cost of service was $193.64. The service done included: engine flush, oil change and transmission fluid flush and change. The car smoked a lot after this service and would clear up after some driving. The big reason for getting this full service was becasue we were moving to Georgia and wanted to make sure the car was in tip top shape.

I paid for a oil change, and it came to my attention that after my car was pulled out I checked my oil and it was as dirty as it was before, so I told the person who took the car in about it, and he responded in a very mean way, he asked for my car keys and drove my car like a maniac back in. I did not like that at all so I stopped him and asked him to give me my car back. So at this point I will contact my attorney to address this issue and I will take further action about this possible scam at your place.

May 3rd took my truck into jiffy lube for oil change. Staff was reving my engine up because they wanted to hear my loud exhaust. I got a letter in the mail from my bank stating that I had made charges on my account with nothing to cover it. I go to the bank and they show me the charges from a card that I havent used in 2 years! The charges started on the 4th of may. The only people that were in my truck from the 3rd to the 4th were the slackers at jiff lube. The card was buried in the console of my truck, so someone went looking through the compartments and found what they were looking for evidentaly. I filed 2 police reports with different departments as the card was used in different but local towns around the jiffy lube. DONT GO THERE!

Was not charged the price listed for a Oil change I was Told the price changed the day before i was ripped off.oil change and filter i was charged 69.97 for my 2003suzuki XL7 2.7L 6CYL dealer nevered charged me that much. Iwill never use this service again.

Jiffy Lube serviced my 2004 Trailblazer on February 27, 2008. When they greased the rear-end, the left the plug out - causing the grease to deplete, causing ruin of the rear-end. It cost $1,500.00 to fix. Cost to replace $1,500.00

4/26/08 brought 1993 Range Rover into Jiffy Lube on La Brea and Melrose for it's 3000 Mile Oil change as have since 2006 and was up sold on a transmission flush... drove car home 1 1/2 miles and parked it where it remained overnight, next morning 4/27 got in car to drive to Palm Springs from Los Angeles at 6:00 am turned on engine and noted low coolant light light displayed so delayed trip immediately and went into subject Jiffy Lube and asked for a manager and communicated coolant light trouble.

Said they were giving me a coupon book that I didn't even want and then billed me $3.00 for and charged an additional $3.00 fee called customer appreciation. They essentially stole $6.00 from me after the did their over-priced oil change.

i went to jiffy lube and it is somewhat of a great company, but the current manager of this one in particular was extremely disrespectful to me. i first called their phone number to find out their prices on a simple basic oil change. when i asked for a price on one the person who i spoke to asked me what type of vehicle it is. i said it was a 2001 mercedes benz C230. immediatly the person i was speaking to told me i had to use only synthetic oil which is the most expensive oil they carry, so i hear.

I went for new filters and an oil change and if I didn't keep looking at the men that were working on my truck -I would never had known that they were cheating me - they took out my air filter and never put a new one in - they didn't put a filter in at all! and the men were so rude to me and asking don't you trust us and I said no - you are not trust worthly - I will never go there again - I deserve respect - I am a Vietnam Veteran and I never expected to be treated like this.

I took my 95 Bonneville to Jiffy Lube for an oil change on March 16, 2008 at the 2551 Western Ave, Park Forest, IL location. A month later my heads blew in my engine due to the technician not tightening my radiator cap and I immediately went to the Park Forest location to inform them what happened. I spoke with the manager Calvin regarding this issue with my engine, he stated an investigation will take place and they will determine if they can fix my car. Days later, I was informed that Jiffy Lube was not going to fix my engine because there was not enough antifreeze splashed around the engine. Jiffy lube did not complete the investigation within hours; it took days so naturally the antifreeze that was splashed on the engine was dried by that time. My engine was running well until I took it to Jiffy Lube for an oil change.

I took my car in for just a basic oil change. They bring me out to show me my air filter, they try to sell me a new one, I said no. Then they removed my cabin filter and tried to sell me a new one, I said no again. they finished my oil change, I paid and left. A few weeks later we had a big rain storm and my car was leaking inside under the dashboard, my carpet and foam pad are completely soaked. Icalled Chris at Jiffy Lube and told him what problem I was having he said bring it up. I took the car back up to him and he looked it over and said he couldnt find anything wrong I advised him that I would have to take the car to the Chevy dealer to have them check it, Chris told me that if they did anything wrong that they would take care of it. The Chevy dealer called me and told me that the cabin filter seal was not put back on properly, I had him call Chris and Chris went to the dealer to check it out. Chris called me on the phone to inform me that he has talked to other dealers and that the seal shaking out of place is a common problem on the 2004 Monte Carlo. Thats news to me. Chris said that they would do nothing to help me out, and the district manager wont even return my calls.

I went in for an oil change in February. At the end of the job they reported that they lost or damaged five of my lug nut caps. They promised to order them and replace them. I have been through this before so I requested that the manager give me a note stating that they would replace the caps. He said to check back in a week and he would have them. When I returned, he was no longer with the company but I showed the note to the new manager who said there were no lug caps ordered but he would do so. He said to check back in a week. One week later, still no lug caps. for about a month I would get a call saying that the caps had not come in. Now I no longer get calls and I still have no lug caps. Here's the thing; I came in for an oil change. I allowed their high-pressure sales people to sell me a wheel rotation. Basically, I trusted them with my car. After performing the wheel rotation, they have damaged my lug caps and aren't too eager to get them replaced. I am now thinking that if I had told them no in the first place, I would still have my lug caps. Moreover, I am a former mechanic. I have ordered enough parts from dealers to know that it does not take three months to order lug nut caps. Especially for a car as common as a Pontiac Montana. Don't you not think that it is a problem for a customer to trust your store with his vehicle and he gets it returned in less of a condition than when he trusted it to them? I do. I do know this, Jiffy Lube won't do my next oil change.

My wife took her Hyundai Santa Fe in for a standard oil change and was talked into a change of transmission fluid. Prior to taking the vehicle into this particular store the vehicle was not leaking any fluid. Following the service the vehicle began seriously leaking power steering fluid. Apparently the technician may have either loosened the connecting hose or loosened the plug that is associated with the power steering when draining the transmission fluid. When I attempted to have the weekend assistant manager pull it onto the block to look underneath I was basically told it's not their problem that they don't service power steering, and as I attempted to explain they may have caused the leak I was told that's my problem.

Improper removal of the oil filter, causing the housing to come out,there is a service letter about this on VW passat,which there were not aware. i saw the oil filter it was mangled, I don't know if they use a pnuematic wrench,that's not correct,but if you grab the filter on the side the cannister collapses and causes the housing the come out,didn't install seal back, causing a leak.

I went to Jiffy Lube on 4/19/08 to have a routine oil change. The girl at the counter said that the only thing that the computer was saying I needed was to have my tires rotated, so I said ok. It seemed to take a long time for the guy to rotate my tires but I thought, no it's fine, they know what they are doing. I was uncomfortable with the fact that it only takes a couple of seconds to lossen up each lugnut on the tire and this guy was spending a lot of time using the instrument that takes them off, but I thought, no they know what they are doing. So when he was finally done I went home.

I have been going to Jiffy Lube for many years, on 12/28/07 I went to Jiffy Lube and it was taking a long time, which was kind of unusual so I looked out the window and I saw the technician banging on something on my car with a hammer and I was kind of alarmed. I waited for them to finish my car and waited for an explanation. But nothing was said so I asked the technician, Was there a problem with my car, I saw you banging on it He proceeded to tell me about the poor craftsmanship of Chrsyler, Dodge, Plymouth and told me I should not bring my car to Jiffy Lube but instead should take it to a dealership

I took my vehicle in for an oil change on March 19, 2008. I was there ONLY for the oil change, and reiterated such to the technician several times. This means the Jiffy Lube personnel had no leave or rights to open the trunk of my vehicle, per the district manager. Prior to going to Jiffy Lube, I had cleaned out my vehicle. While doing so, I had placed my laptop, along with some other various artifacts, in the trunk of my car. While at Jiffy Lube, I was there for an abnormal amount of time, as my first credit card was declined. I was awaiting the delivery of my debit card, when I overheard one of the technicians calling out to another, just let her have it for free.. who cares?

They rushed through a transmission fluid change, leaving my fluid too low, which immediately and completely destroyed my transmission.

I took my truck there for a oil change and replacement of fuel filter, I had to have my Ford truck towed to a Ford dealership to have their damage repaired, fuel line from fuel filter to engine was damaged enough that the filter could not be replaced without leaking so profusely that it would have posed a fire hazard, they insisted that I towed and repaired at my expense. Of note there was no leak before taking to their shop.

Our van needed an oil change as soon as we could. So I had my wife take it to Jiffy Lube. I told her to only get an oil changed and nothing else, since I know they try to sell you as much service as they possibly can. After the vehicle was in getting serviced, a technician came in (if you want to call them that) and told her she needed a fuel filter. She of course said no. They went on to explain that the fuel filter was rusted and not just surface rust, but rusted all the way through, from the inside out. I'm glad she listened to what I said about not taking any other service no matter what they said. She told me when she got home what they said.

I took my 2003 Taurus to Jiffy Lube #3098 in Oxnard California for an oil change. They didn't seal the oil filter (not tightened or wrong filter); as a result all the oil was lost and the engine seized.

On 2/5/08, I had an oil change with synthetic oil and a fuel injection cleaning on my 2002 Mitsubishi Lancer that had been running fine previously. It sounded like something was tapping as I left.

I had my Radiator/Antifreeze routine service done with them. They did not refill the antifreeze completely. They caused an air pocket which caused the car to overheat. The overheating caused the thermostat to blow. What was worse is that I called Pep Boys, they informed me of what the problem may be, and when I went to Jiffy Lube the next morning letting them know the info, the manager completely dismissed it and told me it was my fault because I just needed a new thermostat which had nothing to do with what they did. I asked him to check the system to make sure I had no air pockets, and he told me that it was impossible and wouldn't even look at it.

I use to go to Fountain Hills Jiffy Lube but moved from there. They were EXCELLENT! I tried on on Higley Rd. Mesa, and they were dirty and sloppy with high prices. I found one near work and spend my lunch hour there for an oil change and air filter (more than the Chevy Dealership). Since I visited there, my oil service light comes on. I called then and they told me to come and have it checked. I spent most of my lunch hour there and NO ONE knew how to reset the oil light on my dashboard even with their instruction book. What a waste of my time and gas. I will continue at the dealership.

I took my car to a local jiffy lube in Waukegan, Il to receive an oil change. Days after receiving my service the car had been running bad and coolant light flashing. After returning to Jiffy Lube, I was told that there was a problem with the sensor light. I took it to my Chevy Dealership to remedy the problem. They informed me that oil had been placed in the antifreeze resulting in engine problems. After returning to Jiffy Lube, they expressed that although they may have done it, they weren't able to repair the problem and I would have to go to 'Jiffy Lube international' (JLI) to have my money returned to me after repairing.

My husband took our 2001 v40 turbo charged Volvo into jiffy lube to change the oil, we also had them replace the transmission fluid. We paid $119 and drove off. As my husband was driving, the car was started to lose power and the gears kept slipping. We drove back to jiffy lube and told them the problem, we asked if they had put in the proper transmission fluid. They said that would never happen and to bring it back the next morning and they would fix it. So we had to try and drive our car home.

I had an oil change and lube and after a few hundred miles the oil filter came off, all the oil drained and the engine seized. I took the car to the dealer and they noted that Jiffy Lube did not properly tighten the oil filter, the same dealer told me they had three such instances in a month. We Sued and Lost! Here is why. The Judge would not accept the invoice that stated Jiffy Lube did not install the filter properly, the judge said we had to subpeona the mechanic and bring him in.

I came into Jiffy Lube on Friday, February 8, 2008, around 3 pm. I had an oil change done. During their services they present you with maintenance offers, air filters, transmission flush, etc. They presented my with a pcv valve, and showed me my current one in my car. It needed to be replaced, so I had them replace it. They told me I was good to go. I paid my bill and drove on my way.

The mechanic left a foot-long commercial screwdriver inside the engine compartment. This fell into the mechanical areas of the vehicle while driving--causing damage. At this time I don't know what else is going to be involved.

I wanted to get a fuel filter changed and the fuel injection system cleaned. I had my own fuel filter and the gentleman told me it would still be $35.99 and then I told him I was there at this Jiffy Lube on 1/13/08 (Oil change) and they offered the fuel injection system clean for $25.00 he asked his boss and he told me that price was only good with my oil change. I then told him I would no longer be a customer. I have been using this Jiffy Lube for years and have never asked for nothing but the one time I do, they treat me like it didn't matter if I was a loyal customer or not.

1/29/2008 Ford F250 HD Powerstroke 7.3L Diesel Was told Signature Service Oil Change would $56.99. Job was completed and I was presented with a bill of $101.73. I pointed out what I was originally told and they told me that their estimater software only figured up to 5 quarts of oil on the estimate and that I needed 15. I pointed out that they knew what the truck was and given that they seemed to know every other factory service detail, how could they not tell me up front that there was going to be an extra $39.00 worth of oil needed to fill it. I got sympathy but no satisfaction.

I purchased a used vehicle in Idaho and was driving it home. On my way home I happened through Spokane, Washington, and saw a Jiffy Lube open on a Sunday. I decided that since it was a used car (had driven it with no problems approximately 500 miles before I got to the Jiffy Lube), I would get the oil changed. The technician stated that my coolant was not good for a low temperature (according to him only good to +10F) and suggested a coolant flush, I bought it. I left the store after that, and the heater was blowing cold air. Figuring that it was new coolant and needed a chance to warm up, I paid little attention to it. After going approximately 5-10 miles the overheat light came on, and within a few miles the oil light came on. I called the shop and described the problems I was having, and he requested that I return it to another shop. Then he stated that the other shop wasn't answering their phones so he wasn't sure they were open. He asked it I could get it back to him at the original shop. Not knowing whether it was going to break down or not, I told him I would try to get it back.

I went to Jiffy lube for an oil change on my Honda Accord 03. Because of the mileage they suggested a manual oil flush and within a month's time ruined the transmission to the point it has to be replaced. They never changing the oil or if they did, they did not place enough.

The following is a chain of events that Iv'e noticed that took place with my vehicle since having my oil changed at Jiffy Lube (Store #2103):

I brought my vehicle in for a routine oil change on December 6, 2007. Jiffy Lube serviced the vehicle, sending me home with a report of everything that they checked. This report assured me that all my oil and fluid levels had been checked and filled, if necessary. This report clearly states that the level of the transmission /transaxle oil was full. On December 27t,h I was driving to work and my vehicle began making loud banging and grinding noises. I brought it to a service station near my place of business and they found that the transmission oil was burned, black and low...nearly empty. This caused severe damange to the front end differential and ultimately the transmission. While the vehicle is an older one, the previous owner assured me that he had replaced the transmission just the year before and it had been running well prior to our visit to Jiffy Lube. (We had purchased the vehicle just before Thanksgiving of 2007.)

I took my car in for the usual oil change. I thought everything was fine until one day I had to use my windshield wiper fluid, and it smelled really, really bad. I thought--WOW, this is bad! It smelled like rotten eggs so badly that I almost threw up. A week later I took my car into another shop for brakes and other repairs, and at the time I asked the guys to check out the smell. It was then that they told me that I had coolant in my windshield wiper fluid jug.

I was the last customer of the year on 12/31/07. I used my $19.95 coupon for an oil change with services to include window washing, checking tire pressure and interior vacuuming. When I was paying for my work, I asked if my windows had, in fact, been washed and was told very clearly, yes, they were washed. When I got into the car it was immediately noticeable that they were not washed, and the windshield washer marks were still there, front and back.

Since the Acura dealer is 40 miles away, I took my car in for an oil change locally at Jiffy Lube of Ames. When I drove in, the brakes were fine (firm and strong). The technician who drove the car into the bay rev'd the engine and pulled in very fast, and came to a fast stop (they worked then too). I wondered what was taking so long when I was the only customer there. When the tech pulled the car around, I got in and the brake pedal sunk to the floor. I went back in to the counter where the tech admitted he had no brakes when he pulled out. He got back in and pulled the car around to the service bay, and nearly hit me as he went by. He then took me down into the pit to show me all the brake fluid that had leaked out at one of the line's compression fittings. The car had been serviced this summer by the local (very reputable) Acura dealer, including a brake service, during scheduled service. There were finger prints on the brake line. Being winter, you could see where oily fingers had touched the dirty line near the compression fitting. His comment was what could he do? They don't even service brakes. I drove home very carefully using the gears and handbrake until it can be serviced by the dealer.

I was over charged on signature service, my vehicle was leaking oil (spotted when parked), and they broke or lost air filter clips that hold it down.

On Christmas Day I was driving, and all of a sudden my Blazer was making a loud noise. I pulled over and found out I was out of oil; I looked all over and found my oil plug had been stripped out, and Jiffy Lube had put white grease on the plug to hide the fact they striped it out. I tried to call a tow truck. I was in the Black Hills and couldn't find anyone to come help, so called a friend. It took him about 1 hour to get to me. He brought oil, filled it up, and when starting, it made all kinds of noise. So we shut it down, and he towed me home. I called Jiffy Lube, and they had a tow truck come down from Olympia (50 miles away). They said it was ok to get a rental car, and they would pay for it until my car was fixed.

I took my mini van to Jiffy Lube on 11/12/07 for a simple oil change and service. My oil filter was replaced and all of the necessary parts replaced, to ensure that the car would be in proper working order. One month later the car ceased and stopped on the highway while I was driving to work. I had to call a mechanic, who diagnosed the car and almost immediately found that the engine cracked because of lack of oil. Apparently there was a slow leak because during the oil change service, the parts were not replaced tightly, therefore causing the oil to slowly leak out.

Went in for oil change. Employee came out and said the differential and transfer case fluids were low--dry. The car had been operating fine, no problem; but I agreed to have them fill with their fluids. After the service, I started my car and went for about 100-200 yards and there was a thumping under the car. I have never heard it before. I returned to the store; two JL employees drove my car and experienced the same thing. They didn't know what it was and said to take it to a Jeep Dealer up the road. That night I got a call from Jiffy Lube and they said they put in the wrong fluid in the Transfer case and to come Sunday morning and they will put in the right fluid. I did that and went out with the employee again. They agreed problem was not solved.

About 5 minutes after I left Jiffy Lube, my engine started to overheat. I had to get to work, so I did turn around, but rather drove slowly, stopping periodically to cool down my engine. On my lunch break, after the advice of several co-workers, I went out to my car to check and see if they even put oil in it. Apparently this oversight happens occasionally with Jiffy Lube. My oil was fine, so I checked my coolant. The coolant that they claim to have topped off was as close to empty as it gets.

I went to Jiffy Lube to get an oil change on Dec. 17, 2007. From there I went home; the next day driving to work I noticed the oil light was on. After work that night, I started my car and noticed a lot of oil on the ground. I bought two quarts of oil, put it in, drove my car home--but my car is still making noise. Also, a ball came out of my engine.

I had to have the locks changed on my house and new keys for my car.

I requested and signed for higher priced synthetic motor oil. I was very specific that I wanted Mobile 1 5w-30 synthetic which is the brand I have used for over 2 years at this Jiffy Lube. I noticed them placing a cheaper Penzoil brand in my vehicle. When confronted, the technician told me they made a mistake and would drain it and put in the correct oil that I asked for. He then asked me (sarcastically) if I wanted a chair and popcorn so I could watch them do it correctly. When I told them that I was going to watch, another employee pulled of his jacket and asked if I wanted to fight. I told them to just get my truck done so I could leave. We continued with a verbal altercation with them calling me names in Spanish and the gentleman who wanted to fight stated to the other tech that this is why he hates whites. While I was paying $89.00 for my incomplete oil change, the tech, while seated in another family's car, asked my friend what she was staring at, stating what are you looking at, do you like me, you must want me? This angered another female customer with kids behind us to the point that she wanted her husband to leave Jiffy Lube.

Monday Dec 03, 2007, my car got stuck in a huge puddle of water which caused the car to stop running. After the car dried out, I started the car and went home. The following morning, Dec 04, 2007, I drove to Jiffy Lube which is a couple of miles from where I live. Jiffy Lube did an Oil System Flush which they said I needed and changed the Oil. Less then 5 mintues from Jiffy Lube my car blew on 520. I coasted to a stop on the side of the road. I checked my Car's engine and noticed that no oil was on the dip stick. I then checked the road and did not notice any oil residue on the road. I called Jiffy Lube and told them what happened. Jiffy lube sent their mechanic out and he checked the oil. The Jiffy Lube mechanic whom I was standing next to pulled the dip stick and did not see any oil on the dip stick. The mechanic went back to his car and pick up two quarts of oil. The mechanic then put the two quarts of oil in my car and check the oil on the dip stick. The Jiffy Lube mechanic went back to his car and picked up a third quart of oil and put it in my car. The mechanic then looked under my car and saw oil running out of the oil pan. He looked at me and said there is nothing he can do and he left.

My mother (75 years old) took my car for an oil change while I was at work. They ended up charging her $123.00. They sold her the engine flush and new windshield wipers, neither of which were needed. When I called them about this, I was told that they offer these things to the customers. They told my mother that these things were needed. They showed her the gunk in my engine, well that's why I wanted an oil change. Then they told her my windshield wipers were ragged, but it's been raining for 4 days and I never noticed anything wrong with them. I feel they completely took advantage of an unsuspecting elderly woman who thought she was doing me a favor. When she became aware of what they did, it made her cry to think they saw nothing more than an old fool. They may have gotten $123.00 from me but they'll never get another dime.

I asked if JL if they can fix my AC? After diagnostic ($35) they gave me an estimate to fix the AC at $220 and one day time. After 6 days, I got my car back with a dead AC. I paid $300 for the job. They promised to accomplish the job the next day. It did not happens. Now, they asked me not call them any more.