Jeep Grand Cherokee Reviews

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About Jeep Grand Cherokee

The Jeep Grand Cherokee is a roomy SUV that's great for off-road adventures. Read more Jeep reviews to learn about other models.


Jeep Grand Cherokee Reviews

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    Page 4 Reviews 240 - 440

    Reviewed March 17, 2010

    I had a problem with my 2000 Jeep Grand Cherokee transmission, it was leaking. When I took it to the dealer, they said it would cost around 500.00 to fix. This car only had 11000 miles on it at the time. So I took it to a transmission place in our town and got it fixed for around 200.00. I was also told that this is an ongoing problem with Jeep Grand Cherokee, and that they have had quite a few brought in for the same problem. My question is if Jeep knows about the problem, why wasn't there a recall on for this problem instead of having buyer pay the expense of repair. It took money away from my family and I was without a car for several days.

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    Reviewed March 13, 2010

    While driving home the evening of 3/8/10 on a pitch dark country road by Madras, OR, my 1997 Jeep Grand Cherokee Limited, without warning, shut down all dash and head lights. My two year old was in the back seat. I slammed the breaks not wanting to travel straight on a corner turn. After skidding to a complete stop, I applied the high beams for a last ditch effort and the lights came back on. Thankfully, I did not go off the road.

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    Reviewed Feb. 24, 2010

    Please look at the link. It details ongoing electrical problems with Jeeps, the link is primarily for 2005 Grand Cherokees but the problem affects many others. I am waiting for further update on mine as it is in the shop. It was a total shut down of the vehicle, a potential crash due to loss of power while driving or stranding drivers. There seems to be no one at Jeep/Chrysler that is taking this seriously. A recall needs to be implemented.

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    Reviewed Feb. 16, 2010

    This took place several years ago. 1995 to be exact. My wife and I bought a Jeep Grand Cherokee Laredo 4WD. About three months after purchasing the vehicle, we took it in for a problem. We described it to the dealership order writer that the car would not go into gear after stopping at a red light or stop sign and it would take few seconds before it would go into gear and only after a sudden jerk. At that time, it was under warranty and it was taken care of. Four months later, it did it again. This time, my wife was in the middle of an intersection making a left turn and when she needed it to go, the jeep would not go. At this time, all vehicles from her left had a green light and started to approach closer at high speeds and finally, the jeep went into gear after a strong jerk. By then she was shook up as cars were all honking not knowing the situation.

    The dealer again fixed it under warranty. At 16,000 or so miles, the jeep did it again. This time, I was informed that I need a whole transmission overhaul and the warranty was not going to pay for it this time. I talked to the service manager who asked me to talk to Chrysler reps and Zone supervisor. After informing them it has been an ongoing problem, a meeting was set. 3 days later, I was the only person sitting there with the service manager of the dealer. We waited over 2 hours and they never showed up or called. I left with nothing to go on, except that he would call me with another appointment as soon as he could get in contact with them. I told the service manager to go ahead and fix the jeep and hoping that they would end up paying for the $1800.00 bill. He said they should.

    Well, yes you got it! They never set any appointment or wanted to discuss the problem. The service manager and manager of the dealer would not speak to me. Yes, I had the transmission done three other times for exactly the same problem. 6 times total. Funny thing, I knew of the problem from other jeep owners who had scary and danger stories like my wife's and reported them, but never did the government step up. Then came other factor, all along I paid between $1900.00 to $2100.00 on repairs until I met this local mechanic who told me they all had taken me for a fool, that all the dealer was doing was replacing a faulty switch that controls the shifting. Price for the repairs with my new mechanic $80.00. Yes, he still works on my cars to this date. I wrote this because with the Toyota deal, I somehow stumbled into this site about Jeeps. I can not believe Jeep never had and probably never will have any integrity on their products.

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    Reviewed Feb. 10, 2010

    My grievance is twofold. The first part is, unfortunately, fairly common with many people experiencing the same thing as I have. The second part, however, I hope you will find as unbelievable as I do.

    PART 1: I own a 2007 Jeep Grand Cherokee Laredo, bought brand new from Hoover Chrysler Jeep of Savannah. At 20,000 miles, I started having intermittent problems while I was driving, with dash lights coming on randomly--sometimes not going off and the transmission acting funny, rumbling and not accelerating. The dealership would reset the dash lights without explanation.

    As time went on, the intermittent problems became more pronounced. All of the dash lights come on and go off immediately--sometimes, one or two stay on, most frequently the ASP and tire traction lights. These lights usually go out with the rest of the dash lights on the next occurrence of them flashing on and off. Now, at the same time, the dash lights flash off. My jeep completely loses power, the headlights, radio, and a/c turn off and the engine stalls. A second later, the dash lights up again as the engine restarts itself. On separate occasions, my jeep has refused to accelerate, no matter how hard I pressed on the gas pedal.

    These problems are very random, always occurring while I am driving anywhere from 15 miles per hour to 55mph--occurring most frequently on the highway. The frequency has increased but is still very inconsistent, although it has never happened while driving for the first time that day. It's usually on my way home from work or errands after work. And it almost always happens more than once in a row.

    The dealership acknowledged the problem and replaced my PCM but the problem reoccurred as soon as I left. Since then, the dealership has told me that there are no codes in my computer and they cannot recreate the problem. Therefore, they cannot fix it. This was the response after they had my jeep for 27 days. No further action was suggested. I called Chrysler directly and they recommended I get a second opinion, which I will certainly do. After the way my jeep was returned to me, I don't plan on ever using Hoover Chrysler again.

    PART 2: When I picked up my vehicle, I was irritated because I dropped it off on full and it was returned to me on empty with the tire pressure light on, grease prints everywhere and it smelled horrible! Imagine my irritation at finding that the cause of the horrible odor was that someone had been smoking in it. There were cigarette ashes everywhere and a cigarette wrapper on the driver's side floorboard. My car had previously never been smoked in.

    As if that wasn't bad enough, the next day, I opened the backdoor and found that they had left a dirty baby diaper on the floorboard. I called the service manager who indicated that he was driving my jeep but doesn't smoke and that he needed to find out who else had been driving it. The mechanic I spoke to when picking it up had previously indicated to me that he had been the one driving it.

    When the service manager called me back, he stated that no one admitted fault but the man responsible for detailing vehicles and delivering parts had driven my jeep and offered to detail it for me. Why was the car washer/parts deliverer driving my jeep? How do they not know who all was driving it? Does the dealer's policy allow smoking and transporting your family around in customers' vehicles? Even better, does the dealer's insurance cover this?

    They next day, they picked my jeep up to detail it and returned it--they had cleaned the outside and put air freshener in the a/c vents but didn't even touch the inside! It still reeks of stale smoke and the ashes are still everywhere. I guess I shouldn't have assumed that my complaints of cigarette ashes and odor were enough to indicate I wanted the inside cleaned.

    The service manager had me bring my jeep back again today but I am sure that the service will be as substandard as it has been in every other instance. The time and gas this is costing me--not to mention the miles I can't afford to put on my malfunctioning vehicle is outrageous. All topped off by the fact that they can't even fix my jeep.

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    Reviewed Feb. 9, 2010

    I have had a '00 Grand Cherokee for about 3 years now, I have talked to some other owners, the Clock springs seem to be notorious for going bad in these Jeeps (in the steering wheel for the airbag). Not only is this an issue but I am having issues with the taillights, I keep having to replace the socket(s) for the brake/running light. These sockets coming new from the dealership keep burning out about every 2 months. The brake light will not work when the lights are on. Pending what side is burnt. They only cost $8 each, but after you do this so many times it starts to add up. Nobody can give me a straight answer on what might do it without a $75 an hour inspection.

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    Reviewed Feb. 6, 2010

    We have a 1998 Jeep Grand Cherokee. It has 130,000 miles. In the past 2 months, we have had problems of the car stalling, when we idle at a light or stop sign, intermittently. There are times where we start to accelerate, either at the start of a drive or after waiting for a light to change, and the engine will not respond. It stutters. There are times it will restart immediately and others were there will be a couple of tries. There are times when it does have a smell of gas. Just today as I was idling and letting out a passenger, they had commented that it smelled bad at the rear of the car. Possibly some type of exhaust. Problems can never be recreated for the repair people. The consequences of these stalls and repeatedly restarting will probably have a domino effect on other parts of the engine.

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    Reviewed Feb. 5, 2010

    On December 24, 2009 I was driving my 2006 Jeep Grand Cherokee in heavy rain. I drove through some water and it quit. It was raining extremely hard. I had to have it towed to my house. My son is a Honda mechanic. He advised the engine was hydrolocked. Another mechanic looked at it and said it was hydrolocked. I had it towed to an independent shop. At first he advised it was hydrolocked and he would talk to the insurance company. Then he advised it was not water and did not know what caused it.

    Then I talked to the dealership, Gossett Chrysler Jeep in Memphis, TN. The service advisor told me it was hydrolocked. It was a common occurrence and insurance always covered it. The State Farm adjuster called the independent shop and told him I was having it towed to the dealership (none of her business). I had it towed to the dealership. The service adviser advised it was not water but advised I would have to pay to have it torn down to see if water caused it.

    State Farm advised the same thing. They advised it would take one day to tear it down and they would call me that day. They waited three more days. They advised it was not water and they did not know what caused the problem. The starter is damaged, the water pump and the engine. The engine has the first piston broken, numerous valve springs and the block is cracked. They wanted $10,060 for a new engine. The dealership advised it had a 36 months/ 100,000 mile warranty on it. After weeks of communication, they advised they would pay part and I would have to pay $5,500.

    Last Thursday, January 28, I sent an overnight letter to the CEO and Chairman of the Board. Today, I received a call from Mike **, Chrysler home office. He advised he thought the offer from the dealership was fair. He advised that the new engine would have a 36 months/36,000 mile warranty. I told him the dealership advised it would be 100,000 miles. He advised that no Chrysler/Jeep engine had a warranty of 100,000 miles. I told him that no one knows what caused the damage, but everyone knows it is not water. I have 23 payments with Chrysler Financial left on the Jeep.

    He advised that I should have purchased the extended warranty. I told him they wanted $150 a month for 5 years and that was too much. My Jeep lost power in water in July and October. It felt like the power steering belt got wet, but I was able to gain control. I have noticed other 2006 Jeeps had lost power after reading complaints on the internet. I am paying for a rental vehicle, which State Farm said they would pay. Then they changed it, saying since they were not paying for the repair, they would not pay the rental bill.

    I have been a State Farm customer for approximately 35 years and never filed a claim. I am a senior citizen and have a line of duty disability pension from injuries while a police officer. It was not revealed to me that my Jeep has a Mercedes engine and transmission and an European battery in it, when I purchased it. I had to have it towed when the battery quit because European batteries cannot be jumped. This vehicle is not safe for a woman to drive. It is not safe when it rains and it can't be jump started. My Jeep has been in the shop for nearly 2 months and no one knows what caused the problem. I have been in a rental vehicle since then.

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    Reviewed Jan. 6, 2010

    I own a 2004 Grand Cherokee and have had the window regulators, three of them, replaced under warranty and now, I have had to replace one that they replaced just over a year ago. They couldn't show me what failed other than to say that they have gone bad. I took the one they replaced and it showed no sign of failure. I've been reading that this seems to be a common problem.

    At almost $500 a week, I can see why they won't admit they have a problem with these regulator assembly. I want to know how many more time will these units go out? I owned a 2000 Jeep Cherokee and never one had this problem. I lost $488.00 and a half day of work.

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    Reviewed Dec. 30, 2009

    Since buying our Jeep Grand Cherokee Limited 1 1/2 years ago it, has been in the shop close to 10 times. Lately, 4 out of the last 5 times have been for an issue of when we are driving, the vehicle seems to go from 5th gear to 1st and then accelerates quickly back up to speed. It has caused us to almost get in several accidents, and one of the times almost driving off the side of the road. Each time we have taken it to the Jeep dealership, they have a new excuse or they don't know what the problem is.

    Today the dealership called me (for the Jeep is in there again for repairs) and they said that it is throwing a code that says that someone is turning the car off and then back on while driving, and that's why it is doing that. I said that is a stupid thing to say. I said, "So you're telling me that I'm driving down the freeway and through the mountains in Flagstaff at 70+ mph and I shut the vehicle off? They pretty much said yes and that they can't fix the problem. We paid over $40k for this vehicle and a monthly payment of $700, but not anymore. They can keep it. A voluntary repo.

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    Reviewed Dec. 22, 2009

    Three months after purchasing a brand new 2008 Jeep Grand Cherokee Laredo, I began experiencing slips in the transmission (jerky motions that indicated the car might stall). Repeated visits to the dealership resulted in them telling me the car was "learning" my driving habits. A year after purchasing this vehicle, it began to stall at various speeds; sometimes restarting immediately, other times not. For two years I've written to and called Chrysler. I had it in to two dealerships as well as independent mechanics and no one can figure out or duplicate the problem.

    Yesterday the AZ "expert" from Chrysler rode in my car with me, my mechanic and the owner of Hatch Motors. His conclusion is that the vehicle runs within their normal guidelines! While he conceded that stalling is not normal, he had no suggestions on what to do about it.

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    Reviewed Dec. 22, 2009

    I'm writing in reference to the articles about Jeep Grand Cherokee stalling problems. I own a 2000 Grand Cherokee with just over 127,000 miles on it and just recently began to experience the stalling. It will stall without warning driving at speed on the highway, coast for a few seconds, and then catch itself back in gear; but at slower speeds, it'll just die, have to be placed in park, and restarted. Sometimes, it will start immediately but sometimes may take a while. Major inconvenience when you're holding up traffic and potentially dangerous too.

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    Reviewed Dec. 14, 2009

    2000 Jeep Grand Cherokee - In 2002-03, it had Rotaries defect (3 times). I had to pay the 1st repairs. They told me it was because I was traveling through puddles of water too fast (found out that was a lie). In 2006, I had to replace the whole brake light (replaced bulb 4 times before changing the whole thing). In 2007-08, windows would not work on driver and passenger side (2 separate events). In 2008-09, door locks would not work. They repaired driver side, passenger side still does not work. I have talked with many Jeep owners in Marion, South Carolina and 3 family members and the same thing happened with theirs. It is not a coincidence. These jeeps are defective and we, the consumers, should be reimbursed for these problems.

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    Reviewed Nov. 4, 2009

    My 2005 Jeep Grand Cherokee has been in the shop since last December. It has huge electrical problems and when they said it was finally fixed and I picked it up, the check engine light and the problem recurred before I got home. The dealer is out of ideas. Chrysler/Jeep is unwilling to help. I have had to rent or borrow a car on a regular basis since Dec. 08.

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    Reviewed Oct. 5, 2009

    I bought a Jeep Grand Cherokee 2002. First, a year ago or so, the window busted. I took it to the dealership. I had no choice, it was raining and that was a $400 bill. Then last week, the light came on and the Jeep wouldn’t go into a high gear on a major highway. I went to Jeep in Fairfax and they said the transmission was bad, clutches burned out, $4,500 to fix-replace. Wow, it only has 68,000 miles on it. I said how can this be.

    I drove 2 miles to work each way. So I went to AAMCO. They said $2,700 to rebuild. I have only 1 car so I had no choice but to get it fixed. I wrote a complaint letter. Jeep called today to say they may be able to help me. Then he came back on the line to say sorry, only if you had paid Jeep we might have been able to do something. I am just disgusted. I will never buy or refer anyone to buy one of their cheaply made vehicles. I am just sick and out another $3K.

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    Reviewed Oct. 1, 2009

    On August 4, 2009, I was parking my 2004 Jeep Grand Cherokee Overland at a shopping center when suddenly the jeep accelerated, jumped the curb and wiped out a large concrete planter and knocked down a light pole. The brake would not override the acceleration. Luckily, no one was on the sidewalk in front of me. This incident was reported to my local jeep dealer - both the service manager and the sales manager and "supposedly" to two Chrysler reps that were at the dealers that day who were going to "look at the jeep" at the auto repair shop next to the dealer. It has now been two months and I have not heard one word back.

    The damage to the shopping center was the broken planter and light pole. The damage to my jeep was mainly to the grill and front passenger side, as well as to three tires. My insurance company is paying for damages, but they should be reimbursed by Chrysler. In addition, my "accident free" insurance rates will increase. Lastly, even though my vehicle has been repaired, I am paranoid every time I get in it and I am afraid to drive it. Now that I am retired, I intended to keep this vehicle for another 5 years (58,000 miles).

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    Reviewed Sept. 26, 2009

    Recently I purchased a 2004 Grand Cherokee Jeep. Had I known about others who have experienced unintended acceleration, I would never have purchased this vehicle. On two different occasions while my foot was on the brakes, the car lunged forward on its own like it was a rocket. The first time it happened, I had parked my car and was about to put it in park when it lunged forward going across the sidewalk and almost hitting a building before I was able to bring it to a stop. Luckily there was no damage although I was definitely shaken up. The second time it happened, I was parking the car in my garage in the same stall I always use. Again I was about to put the car in park when it lunged forward like a rocket. This time, I was not so lucky as both my garage and my car sustained damage. I have taken the vehicle to two different mechanics and they cannot find anything wrong with this vehicle. I am absolutely petrified about driving this car. After searching on the web, I just cannot believe that the National Highway Traffic Safety Administration will not recall these Jeeps. I found at least 40 complaints describing the same type of unintended acceleration involving Jeeps from 2000 - 2009. Wake up, Chrysler. What is wrong with you?

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    Reviewed Sept. 1, 2009

    I have a 1999 Grand Cherokee Limited and it is having a stalling problem. So, I looked up the problem and found that there was a recall sent out for that problem. I called My Jeep in Salinas and explained what was wrong with mine and about the recall and they are refusing to fix it for free. I don't think this is fair. If there was a recall sent out for it, no matter where I bought it from, they should fix it at no cost to me.

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    Reviewed Aug. 14, 2009

    I have a 1998 Jeep Grand Cherokee that I purchased from a used car dealer last year, and that has had stalling problems from the first month that I owned it. The stalling is very dangerous because it happens unexpectedly and loss of power steering occurs, and it could easily happen taking a curve on a freeway. I drive in fear of this, as I am currently unable to afford a new car. I have had the car to several mechanics, including a Chrysler dealership service center to try to have the problem fixed. That time I was told that I needed a new power-train control module and I got it replaced. The problem seemed to be fixed for about a week and then the stalling returned. I have had two other mechanics try their theories but only to experience a similar pattern of going away for a week or two and then returning to stalling.

    I go to school full time and only have money to work on it a couple times a year, but I have easily spent over $1500 on trying to fix the problem as well as towing and rental car fees. I wish Chrysler would allow me to bring the car in to be fixed once and for all. It seems impossible to fix permanently, but if anybody can fix the problem, I think they should have to figure it out. It's only a matter of time before someone has a serious accident due to this problem. I hope this complaint helps raise awareness of the issue to Chrysler.

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    Reviewed Aug. 13, 2009

    I have a 2003 Jeep Grand Cherokee. Its window regulators keep failing, costing $300 each time for parts and labor. My repair shop indicated it is a design flaw. I'm out $600 in repair costs, to date.

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    Reviewed July 28, 2009

    Two of my windows in my 2003 Jeep Grand Cherokee have stopped working due to a faulty regulator. It cost $480 to fix each one. There have been many complaints online about this happening to most Jeeps. Even the dealer said it was a defect, but we have to pay for it. **, they need to fix this problem before Americans only buy foreign cars. Consequences: my car got soaking wet inside due to rain when I found my back window fell down.

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    Reviewed July 20, 2009

    While Chrysler personnel have been kind and accommodating, my 2004 Jeep Grand Cherokee Overland has not, since originally purchased. So many faults have occurred, I'm not certain I can recall all of them, nor the total costs for their repair. But it has been significant, not to mention the costs in lost availability of the car. Others have reported many of these same failings, but I may have some new ones to list. The brake rotors warped, and turned and now ready to turn again because of warping. The heater deflector door failure was repaired, but cold air still enters the passenger compartment necessitating covering our legs in winter. The window regulator's failure: first, the driver's door, now r/rear. It will no longer allow anyone to roll windows down. Mass Air Flow Sensor failure and Battery failure (shorted).

    The porous wheel castings are losing air, requiring checking the tire pressure before using the car. Air conditioner control valve failure - replaced. Ill-fitting door panels will not stay under trim seals, both front doors. All door weather strips are loose, requiring them to be cemented in place. Starter failure required a wrecker tow and a starter replacement. The radio trim panel cracked, no repair possible. Obviously, Chrysler has several vendor QA problems that need to be fixed.

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    Reviewed July 19, 2009

    I own a Jeep Grand Cherokee Laredo 2005 and I have had nothing but problems with it stalling since I first purchased the vehicle. Shortly after I purchased it new, my husband and I were driving on the highway at over 60 miles per hour when the car just shut down with no warning sign. Luckily, we did not have any other cars behind us, or else, we would have been in a terrible car accident. It went into the shop for quite sometime for what they believed to be electrical problems. It seemed to have solved the problem for a while, but then it started again. It is now stalling again, and can happen when I'm driving fast, making a turn in the car, or idling in a drive through. There have been many times where I've almost been rear ended due to the problem.

    I'm afraid for my family's safety and I don't know what to do. When I took it into the shop, they said that it was a computer problem and had to download new software to my computer in my car. This seemed to work for a couple of days but then started occurring. Now, even I have problems where I can be idling and the engine revs really crazy, and the RPMs go way high and then way low.

    The mechanics have looked at it and are totally puzzled. They don't know what to do. Please help me before a bad accident occurs and potentially hurts my family. I see that this is a problem with many other people owning the same model of car. Why is this company able to make and sell a car that they know has potential harmful problems? This is not fair! Please help!

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    Reviewed July 12, 2009

    The front driver's side and passenger's side window regulators of my 2001 Jeep Grand Cherokee Laredo with approximately 102,000 miles on it have stopped functioning. The driver's side one went out about 2 months ago and the passenger's went out today. I have read many complaints online about this defect and Chrysler has not issued a recall. Dealer quotes are around $500 per window for parts and labor. It’s a very common problem and it seems that the window cable blocks are made of plastic and are weak and susceptible to melting in extreme hot weather. I am replacing the window regulators myself and just paid $100 for a pair of aftermarket window regulators and motors. Also, I am replacing the window cable blocks for metal ones at $120 for 4. Chrysler needs to recall these parts and fix them for their customers.

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    Reviewed July 3, 2009

    My Jeep Grand Cherokee has less than 44,000 miles, and I have had to replace three window regulators and three different windows, the last of which cost me over $500.00. I had to pay out of pocket two times for a defective part that should have been recalled.

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    Reviewed June 30, 2009

    I have a 2002 Jeep Grand Cherokee Limited and I have had to replace 3 of 4 window regulators. I keep reading that this is a common problem in these cars so I think that there should be a recall. I have had to spend $1,000 just by replacing those window regulators.

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    Reviewed June 25, 2009

    I purchased used 2004 Jeep Grand Cherokee from used car lot in 2005, still under factory warranty. Since then, I have replaced the window regulators a total of 5 times. This is a common problem with the 2001-2004 Grand Cherokee and Chrysler refuses to do a recall. This has me more than $500 in parts, and hours in personal labor.

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    Reviewed June 24, 2009

    This is the second time in six months that a window has fallen inside the door of my 2004 Jeep Grand Cherokee. I have been reading online where many other owners have this problem. It seems like this is a major problem for this vehicle and I cannot afford to have it fixed.

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    Reviewed June 20, 2009

    All four window regulators have failed at least once in my 2002 Grand Cherokee. Other than the driver's windows, they are rarely used. The two passenger side regulators failed within a week of each other. Both failed while not being used. The window just dropped into the door while driving. The struts holding the hood, rear door and rear window have also failed. It had been replaced and have gone bad again. The Jeep only has 64,000 miles on it. Over $1,000 spent with the dealer for repairs. Another $1,200 if I get the current failures repaired. I had been hit in the head by both the rear window and by the hood when the struts have failed. Also the loud snap and window dropping while driving down the interstate is a very dangerous distraction as well as a danger for young kids and animals in the vehicle.

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    Reviewed June 1, 2009

    My 2001 Jeep Grand Cherokee window regulator failed. Driver's side fell down about 6 months ago, and the passenger's fell down two days ago. There should be a class action lawsuit on this.

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    Reviewed May 25, 2009

    Yesterday, May 23, 2009, was a nice day, so I spent the day working outside on flowerbeds and such. Two of my older kids were home when the incident took place. They had just come outside and were standing on the front porch. I was working with flowers standing about 5-9 feet away from my parked, non-running Jeep Grand Cherokee. Thank goodness, I wasn't standing much closer or right behind it, otherwise I would have probably had to go to hospital all cut up. So I was standing across from my parked Jeep in my driveway doing work outside when all of a sudden, I hear a big loud boom, crash. I looked all around and saw that all of a sudden for no reason at all, the whole back window of my Jeep Grand Cherokee just blew out, not in but out. I saw pieces of glass blown out all over the ground behind the back of the vehicle and it blew out with enough force that it even blew glass out onto the back top roof of the vehicle as well.

    My back window had the pressurized lifters in attached to them for holding the window up if you ever open the back window. I rarely ever used my back window. In the last 3 years, I think I only lifted that back window myself maybe 4 times. That's it. It seems that the pressurized lifters burst themselves, opened all the way up inside the vehicle or something when no one was in it. The vehicle was parked in driveway. After the window busted out all over ground, etc., I walked over and looked at it and noticed that the 2 pressurized lifters which were attached to the rear glass back window are now stuck all the way open as when you open and lift up your back window. They are all the way open and stuck now on the outside back of the vehicle hanging out.

    I tried to push the silver back up into the black pressurized thing to get it back inside the vehicle instead of hanging them hang out but they won't budge all the way down and fully open and extended and won't close back up and go inside the vehicle. So this tells me it must have had something to do with those pressurized back window lifts. I'm thinking that's what blew out my whole back window in my Jeep. I took photos of it but other than that, I don't know what to do. I can't afford a new window to be put in right now. I can't believe that happened. Unreal! Has anyone else had this happen? Mine is a '96 Jeep Grand Cherokee that was in great condition except for that ABS light and service engine light being stuck on ever since I got it. I've read of people's window just falling, etc., but no one has specified as to rather or not the window fell and broke.

    Well now, I'm left with no back window at all. The whole thing was gone and no one even touched or was near the vehicle when this happened. Now, it's raining which started last night and continuing through today. I guess my Jeep inside the back is all wet. Great. And the back window pressurized lifters are stuck hanging outside the back of the vehicle fully extended all by themselves and I can't get them to go back inside the Jeep. I'm wondering if that will cause a problem now if I drive the Jeep somewhere with no back window and those two lifters hanging outside the back of vehicle. I think those pressurized lifter things should be removed and something else used in their place. Now I've discovered and witnessed the fact that this can happen.

    I can't afford right now to replace the window. And now it's raining so I'll also have a wet, moldy and smelly interior to go with my vanished back window. I'm just glad I wasn't standing closer to the vehicle or sitting outside closer behind it when the window blew out. I do believe I would have been injured, cut up if I had been because obviously, the force of it was pretty good, good enough to even blow glass up on the back top of the roof of vehicle as well as all around in a circular pattern around the whole back of the Jeep all over the ground.

    Has anyone else had this happen with those lifter things extended or bursting or whatever with their back window? I called and told my father about it. Of course, he doesn’t believe me (lol) but I got the proof, photos taken where you can see the lifters fully extended and hanging out on the outside of the vehicle unable to be pushed back in and inserted back on the inside; plus witnesses, myself and my one adult child and my other teenage child to vouch that no one was near vehicle. The window wasn't hit by anything. It wasn't shot as my dad first thought, etc. So I got the witnesses and the photos of it. I haven’t touched or driven vehicle since (lol). Now, I'm scared.

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    Reviewed May 13, 2009

    I have taken my 2004 Jeep Grand Cherokee in for window regulator repairs 4 times now - once for each window. I asked at the time that I called (around May 6, 2009), if there was a recall on the regulators because I thought it was odd that all 4 have gone out. The 2 front windows were repaired under warranty but I had to replace the 2 back windows myself, as the warranty had expired. The most recent was on May 6, 2009. When I asked about a recall, I was told there is none and that they don't have that many that come in with window regulator problems, which I find hard to believe. The 2 front windows went out within 6 month of each other and the 2 back windows broke within 3 months of each other. I do not understand why they continue to break and I think there should be a recall or some type of reimbursement for this. I have paid roughly $1000 in repair costs within 3 months. I'm still making truck payments, so I think this is outlandish. That would have been 2 truck payments. If there is a class action, count me in.

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    Reviewed April 18, 2009

    My sister rolled up the front passenger side window of my 2001 Jeep Grand Cherokee Laredo, and we heard a strange pop when the window reached the top. She got scared and rolled the window down. The window went down ever so slowly, and once we could not see it anymore, the window would not go back up. When we push the power window button up, there is a very weak motorized sound; and when we push down, it sounds as if everything is fine. The window will now not close, and it is a Saturday afternoon. I am not sure if I will be able to find a place to repair it. Also, I read online that the fix could run around $500.

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    Reviewed April 14, 2009

    I bought my 2004 Jeep Grand Cherokee Overland last year. I was so excited because this was my first car I bought and loved everything about it. Six months later, I was idling at a red light when the motor started wanting to die. The light turned green, so I pressed the gas to get to the shoulder where there was a gas station. I then called my father, who is a mechanic. He told me to turn if off and he'd be right there. So I turned off the Jeep. It was still idling really bad as I turned off the key. I really couldn't understand what was happening. I just bought this car and I don't drive very far. When my father got there, he lifted the hood and had me start it again. It was still idling really bad, so he had me press a little on the gas. That's when the rocker arm flew out of the motor and threw my valve cover. What the heck was that?

    I asked my dad to call a tow truck and it's now been sitting at my house ever since. We have had no, and I mean no, luck finding a new head or another replacement parts. This is unreal. I was unable to purchase a warranty since this was a used car and it cost so much. I thought hell it's a great car and I shouldn't have to worry about this happening. Guess not. I just want to be able to drive my Jeep that I love so much and paying so much for. This isn't right nor fair. There has to be something I can do. Please help.

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    Reviewed March 25, 2009

    He sold me a 95 Jeep Grand Cherokee and it was not working right. Now on the Jeep, I had a 30-day warranty so what I did I tried to find everything that's wrong with the vehicle before my 30 days was up. So I took it. The first time they kept it for a week and they were supposed to have fixed it. But they did not fix it. My truck was pulling hard and sounded very loud and did not have them many miles on it. So I took it back the second time, they were supposed to have fixed it but they did not. So I ask for my $1300 back and they would not give it to me. The dude Charles said they could not give it back to me. So now my truck note is due and it is barely running and I don't know what to do. Could someone please help me and I have a sick child with heart problems need to go back and forward to Jackson. Please help me!!!!!!!!!

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    Reviewed March 23, 2009

    My wife pulled our 2004 V8 Jeep grand Cherokee into the day care to pick up our toddler and put the gear in park after coming to a stop. The Jeep suddenly accelerated and shot forward, with her foot tightly on the brake, and went over a concrete block, through a fence and into the yard on the other side. Just missed crashing into the house. She pressed the brake harder to make it stop but it accelerated and hit a tree before it stopped. We have had this jeep for over 5 year and it has been dealer serviced for the last 5 years. The air bag never deployed and when we called the jeep service center in San Jose, the service manager said that in the V8, the sensor is faulty and it sometimes accelerates when changing the gear to stop from neutral. If Chrysler/Jeep knew about this then why did they not recall and fix the sensor? What is Jeep waiting for???

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    Reviewed March 22, 2009

    I purchased a pre-owned 2001 Jeep Grand Cherokee in October of 2006, it had 90k miles on it. Every year since I owned the jeep, it has gone to the shop at least three or more times, for stalling, not wanting to idle correctly, turning off when it wants to, dead battery... etc. Just had the Jeep again in the shop because the new battery I just put in the Jeep was completely dead the next morning, no power, no lights nothing. So got another new battery and put it in, drove the Jeep for less than a mile and it began to stall and wanted to die. I immediately drove to the dealer and informed them about the problem, left it there overnight only so they can tell me nothing is wrong. Cost $70.00, again!

    Before this problem it was just in because my passenger side headlight stopped working when it wanted to, sometimes it works, sometimes it don't. What does the dealer say for this problem, Ahh... nothing's wrong, Again, $70.00!!! Now I am a route driver late at night in the middle of Iowa...Hmmm... guess what. Not only did the driver side headlight stop working, but the left turn signal will not turn off. So, I am in the middle of BFE in Iowa at 3:30 in the morning with one headlight and a turn signal that won't turn off. Next, I was waiting for the Jeep to die, but it didn't, good for me.

    Not only did I have to rent a car to get my job done, but guess again, back to the shop, Again. Oh! And this time I bet I'll pay more. I love Jeeps, but it is not worth it. I will get it fixed if they can, and get rid of it ASAP. Chrysler should be sued for putting out such a bad product, but like AIG, They get financial assistance, and what do we get, the bill to bail them out and the bill for our Jeeps going to the shop. Not buying Chrysler product ever again. Very disappointed.

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    Reviewed March 19, 2009

    The two keys to my 2005 Jeep Grand Cherokee stopped working. Dealership says solder broke on both and new keys will cost $350.00. This is outrageous.

    Dealership should replace at no charge for poor workmanship or faulty design. There should be a recall.

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    Reviewed March 8, 2009

    Both my driver's side and passenger side window regulators have broken within months of each other (Sept. 2008/Jan. 2009). I have a 2004 Jeep Grand Cherokee that I purchased new in Sept. 2003 and the warranty expired in Sept. 2008. This is a widespread problem in this model of Jeep and Chrysler is aware of the problem; however they have chosen to do nothing about it and the burden of repairing the vehicle is placed on the customer. It is not hard to see why the US vehicle market is in a dire state when they produce such poorly made vehicles. Their customer service is equally poor. A class action lawsuit or other compensation should be afforded to the customers for such a flagrant problem.

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    Reviewed March 6, 2009

    We have owned two Jeeps since 2000 and have liked them both until now. My wife was pulling into a parking spot when our 2004 Jeep Grand Cherokee Laredo's engine suddenly raced and then leaped forward with great force as she braked. No amount of pressure on the brake pedal would stop this rapid acceleration. The Jeep stopped when it hit a concrete planter about 3 feet away. Damage was $4208 to the jeep. I have read of over 80 incidents of this nature with with Jeep on the NHSTA and Consumer Affairs websites. Has anyone investigated this? How should we proceed?

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    Reviewed March 1, 2009

    Jeep Grand Cherokee 2000 stalls at highway speeds, loses all power and then restarts by itself. Could cause serious accident or injury at highway speeds. All loss of electrical power and power assist steering causes difficult steering of the vehicle.

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    Reviewed Feb. 9, 2009

    My new vehicle had to have the brakes resurfaced and the pads replaced about 6,700 miles. I had to have the pads changed again at about 16,000 miles. It was told to me they would not replace any brake parts again if I have anymore problems after this last repair. I continue to hear a small grind noise with my brakes at times when I brake. I bought my '08' Jeep Grand Cherokee SRT8 in 2007 of Sept. I have not had the auto 2 years, yet I continue to have brake problems that the dealership will not cover in the future. FYI, I used to own an '07' Jeep Grand Cherokee SRT8 that gave me the same problems with under 10,000 miles that I had to have repaired by the dealer.

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    Reviewed Feb. 8, 2009

    I am the original owner of a 2002 Jeep Grand Cherokee Laredo. In January of 2009, my passenger side window just slowly fell down. It was cold & raining beyond belief. Of course I had to get it fixed - $430.00 later, I am warm & dry. It was a regulator. However, Now I cannot open the hatchback door in the rear. It may be a solenoid. I am angry. Of course Chrysler turns their heads to any and all of this. I will NEVER buy a Chrysler again.

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    Reviewed Feb. 3, 2009

    2007 Jeep Grand Cherokee, 21k miles. Has stalling problem. Vehicle will just quit and it happens at highway speeds. Have taken the vehicle to this dealership 4 times for same problem. The Service manager questions us as to why we are bringing it back because each time, they cannot diagnose. The last time we brought it back (January 31, 2009), we had a 9:30 am appointment. We were told to return by 4:30 pm because they close at 5:00 pm. When we returned, they had not even looked at the vehicle. I called Chrysler customer service at 800-853-1403 for assistance. I ended up speaking to a call center in India and to a person with an accent that did not know what the word stalled meant. After communicating the issues we had with the dealer, the only advice they could give was to take it back for a diagnosis. I explained we had been to the dealer four times in the past month already. Chrysler Customer service said they could not do anything until the vehicle was diagnosed by the dealer. I then asked if I could get a rental while the dealer attempted to find out what the problem is. The Chrysler rep would not agree to a rental.

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    Reviewed Jan. 28, 2009

    Wanted to know if there has been reports of problems with the 2000 Jeep Grand Cherokee ignition. Ours the key goes in, but won't turn. Had to remove and replace ignition switch. Dealer said they had a lot of problems with this particular switch.

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    Reviewed Jan. 25, 2009

    I bought a 2006 Grand Cherokee from Lunde Jeep in Fargo, ND in July 2007. It was a factory rep's vehicle with 4000 miles on it. I drive a lot and this past winter it has developed the problem of all the warning lights coming on for a few seconds then off. This problem occurs even when idling as that has happened several times also. Called Lunde when this problem first occurred and they said yes, they had another vehicle that does the same thing but do not know how to fix it. So am reluctant to take it in just to start changing parts until they find something that fixes it. I'm out of warranty so this could cost a great deal of money. I like the vehicle otherwise but would like this problem solved. The vehicle had about 30,000 miles when the problem started.

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    Reviewed Jan. 7, 2009

    1996 Jeep Grand Cherokee shuts down abruptly with no warning. This could happen anytime. Local Jeep dealership has no solutions. After spending much $ on probable causes, it still shuts down. Chrysler needs to address this problem.

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    Reviewed Jan. 7, 2009

    December 26, 2006, Chrysler is recalling 62,400 2007 Chrysler, Dodge and Jeep vehicles because the braking system may fail to work. The recall includes 62,369 model-year 2007 Chrysler Sebring, Chrysler 300, Jeep Commander, Jeep Compass, Jeep Grand Cherokee, Jeep Liberty, Jeep Wrangler, Dodge Nitro, Dodge Magnum, Dodge Charger and Dodge Caliber vehicles to re-program the system Electronic Control Unit.

    In recalled vehicles, instrument panel warning lamps may illuminate and be followed by loss of the anti-lock brake system, traction control and speedometer functions. While the problem could result in a loss of control, no accidents or injuries have been reported. Twice I experienced the same as above. I was in snow and ice conditions. Also lost the use of cruise control. Reprogramming did not help! Both times sensors in rear wheels had to be replaced. I have extended coverage so cost $100, plus three days out of town waiting on parts. No guarantee won't happen again is my worst worry, concern.

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    Reviewed Dec. 31, 2008

    2005 Grand Cherokee Laredo 5.7 Litre. Purchased the vehicle new in February of 2005. Started having problems with starting in August 2005. Had towed to dealer and it sat there five days before they could figure it out. Since then has been in the dealer shop 7 times for electrical problems. Last time this for 2 weeks. Electrical module. On third battery, Second alternator. Driver door lock freezes at 32 degrees. Have to heat up key with a lighter. Water leaks into car. This car was built wrong. Called Chrysler. They could care less. Car has 37,000 miles on it. Car is unreliable. Bought it to go skiing but cannot trust it. Why anyone would buy a Chrysler is a mystery to me. Even the road guys at AAA who I had to call plenty said Chrysler Jeep is notorious for electrical problems. They build cars they can't fix. Chrysler won't pay for my last 900.00 problem that was just an ongoing situation.

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    Reviewed Dec. 26, 2008

    I also own a 03 Jeep Grand Cherokee, I have had it for 3 years this month. Here is a list of problems I have had: no heat/AC (I live in Md so it's hot as you know what in the summer and cold as you know what in the winter) for 2 years, rear driver side window broken (we have it rigged up), wiring harness w/plug to heater blower motor resistor has burnt up twice (what a nasty smell that was), hood will no longer stay up (I use a stick for a hood prop), have had the water pump replaced twice (I had to be towed for this one $$$$$), and last but not least, I had to have both of the sensor replaced (one on the camshaft and one on the crankshaft, they both went bad at the same time). So here I go again, another cold winter. It really scares me when I'm driving to work at 3:30am and can't see a thing (lots of wild animals where I live). I just wish Jeep (DaimlerChrysler) would stand up and do the right thing before someone dies as a result of their negligence. Sorry if I misspelled any words I'm a bad speller.

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    Reviewed Dec. 17, 2008

    Another Jeep stalling problem! I have been dealing with this car problem for weeks. My 98' Jeep Grand Cherokee Laredo shuts down so suddenly while driving, idling, turning, or stopping. I can not predict when and how it happens. One day the car runs fine and next day I can't even leave my home. This car has been in and out of repair shops for 3 weeks. Mechanics repaired ignition coils and ASD relay, but it didn't solve a problem. And they over charged me big time made my situation worse (But this is an another story and another complaint to make).

    Now, they are suspecting another parts and want to repair them. Another expensive repair! And there is no guarantee to fix the problem. Nobody seems to know what exactly is wrong. I found some other similar complaints in this web site and tried to call Chrysler at 1-800-853-1401. Did you know this number is no longer in use? Does anybody try to contact Chrysler?

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    Reviewed Dec. 8, 2008

    I have a 1999 jeep grand Cherokee limited. #1Heater AC blend doors. This is a fix that will cost you $800-$1200 if you take it to a dealer. I bought parts online and fixed it myself because of the price. When I removed the stock parts they literally crumbled in my hands, with such a high percentage of jeeps having this same problem (which is re-occurring when the dealerships fix it) owners need to be given at least some sort of permanent solution which can be performed by the dealer at a lower cost. #2 Warped Rotors. All four wheels have disc brakes and inconsistent pressures are applied to the rotors. This causes a massive and uncontrollable wobble that randomly occurs when you apply the brakes or hit a bump. When one rotor superheats and warps causing you to lose control, you need to buy a new rotor or possibly die. These are not reasonable options!

    #3 Radio malfunction. This one won't kill you as far as I know but it really gets annoying when your 10 disc can't and never has been able to read a disc, the speakers crackle and the head unit cuts in and out. WTF! Sometimes you just need to power it all down and calm your nerves. #4 Key chip. They just wear out.... A lot more often than they should! This one gets expensive because they can't just make you a new key, the dealership has to bend you over with all kinds of tests that cost money, then they can make you a $40 dollar key.

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    Reviewed Dec. 7, 2008

    2004 Jeep Grand Cherokee - Heater stopped working (turn on control, nothing happens); turn signals stopped working at the same time but the flashers do work. Dealership charged us $160.00 for a diagnostic stating the heater motor, heater blower resistor module, and the multi-function switch were all inoperative; we replaced all through a private, certified mechanic (still expensive but not as bad as the dealer). Problem still exists. Fuse was blown so I think its some kind of power surge going through that part of the harness, or maybe some kind of short, coming from where? Dealer head mechanic told me that replacing those parts would of just been them working their way through the issue.

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    Reviewed Dec. 5, 2008

    We have had Jeeps all our adult lives. Eight in total. We have 2 now. One a 1996 with 178K miles and one a 2004 with 46K miles. The 2004, which is the top of the line Grand Cherokee with all the bells and whistles, even having regularly scheduled dealer service every 3000 miles, we have had nothing but headaches. The Jeep 04 has had a recall on the heated seats. We have continually had to pull pressure dents out of the hatchback door. The cause yet to be determined.

    We spent $700 on fixing the A/C and heat because the heat was blowing cold and there was a crack in the A/C. And most recently, getting stuck in parking lots due to a dead battery. We had some sort of fluid explosion, which we believe to be battery acid in our engine while we were driving to other state, but the certified technicians at the dealer could not identify that problem so there was no solution. NOW we have no power in any of the power windows and all the electrical is dim. So we parked it and scheduled an appointment with the local Jeep dealer AGAIN. Now the battery is dead again. If I was a mechanic, this would be a non-issue but we purchase Jeeps because we have never had problems until now. All these problems are making getting to work a major pain.

    I spoke with Chrysler and they said to have a dealer diagnose the problem. The price tag to fix our current electrical issue $1200. If this is the type of quality these guys are pushing off the line these days it's no wondered that need a bailout!! WE ARE SERIOUSLY UPSET with a 40K automobile with 40K miles that is continually breaking down! Any assistance would be greatly appreciated. We just can't afford these types of unrelated irregular maintenance issues.

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    Reviewed Dec. 4, 2008

    There is a widespread and well-known heater/AC problem with many Jeep Grand Cherokees. I own a 2002 and the heat has recently stopped working on the driver's side. The vents only blow out cold air and since it is about 30 degrees right now, I will need to get this fixed right away. I brought it to my mechanic and he said it was most likely the heater door that had broken and only a dealership could fix. This repair involves removal of the entire dashboard, steering wheel etc., with costs estimated that typically run anywhere from $800 to $1200. Not to mention it does not always fix the problem in the long run. I also found information online on sites like Heatertreater.net which sell kits to fix this exact problem, for all Jeep models and year ranges from 1997-2006. So it seems this issue affects much of their product line.

    There are also numerous complaints posted online by other frustrated Jeep owners just like myself who have experienced the same issue, one such site: ** where the issue is described specifically: the A/C and heating problems in GCs is most often caused by broken blend doors, which control the flows of hot and cold air. If this problem is mainly due to a faulty or poor-quality part and the only fix is to go back to a Jeep dealership for a high-cost repair (and sometimes repeatedly), I think this should definitely be investigated or considered for a recall. I greatly appreciate any help you can provide on this matter. Thank you for your time.

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    Reviewed Nov. 28, 2008

    2005 Jeep Grand Cherokee Laredo, purchased 1 year ago, has stalled out 4 times, 4 different conditions (side roads going slowly, interstate going 70 mph, etc.). Car completely shuts down and has to be pulled over and put in PARK to re-start.

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    Reviewed Nov. 23, 2008

    I have replaced every window regulator in my 2001 Jeep Grand Cherokee at $300-350 each. As of last week, we are on round two, this will be window number 5. Air conditioner only comes through the defrost vents, the CD player sucks, I have had to replace some part in the transmission for $800.00. It also has an evaporative leak and the power locks on one door do not work. Also, if I go over a large bump, I almost lose control of the stupid thing. What a disappointment and a waste. I will never buy another Jeep.

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    Reviewed Nov. 21, 2008

    2006 Jeep Grand Cherokee - Electrical problems. I purchased my car in '07 used with 27k miles. Less than a year later, I was having electrical problems. All dash indicator lights will come on and flash. Headlights turn on and off. Instrument gauges turn off and then back on… very scary when driving. Taken to dealership 3 times now. They say that it's nothing wrong and still not fixed. The dealership is treating me poorly. Telling me it's impossible to diagnose any electrical issue.

    Now I have my warranty expired. I talk to Chrysler about the problem before the warranty expires and they tell me that if the dealer can do nothing, they neither. I actually have another trouble that they tell me they can find. They treat me like if I was crazy or lying about, then I figure out that the problems exist and it's documented on the Mitchell Software for repair shop, and they have it documented since 2006 - so who it's the liar? How can that be?? This is a safety issue. When this happens my lights won't work and neither do my turn signals. My gauges don't work. It's dangerous to drive - but they don't care.

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    Reviewed Nov. 19, 2008

    I have had my second window regulator go bad in my '03 Grand Cherokee. This last one cost me $440 to get fixed. Last Jeep I will buy.

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    Reviewed Nov. 19, 2008

    1996 Jeep Grand Cherokee V6 4.0L.

    It will stall randomly all the time and is currently getting even worse. I have taken it into two different mechanics shops of which neither can find out what exactly is wrong with it. So far i've replaced the fuel filter, relays, cat converter and removed the 2 long bolts that cause computer to short circuit. So far each will fix the problem for about a week or so but then the problem will just come right back.

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    Reviewed Nov. 18, 2008

    While driving my 1996 Jeep Grand Cherokee, it stalls and at times I am in heavy traffic. It seems to start right away after the stall. When it stalls, I lose all power to my power steering and it gets hard to steer. This has happened to me three times today while I was on a very busy highway. Has there been a recall for 1996 Jeeps with this problem? I see there has been a recall for newer Jeeps.

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    Reviewed Nov. 18, 2008

    2002 Jeep Grand Cherokee. Three windows went down within a month. I see that I am not alone. Driver side went down and was covered under warranty.

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    Reviewed Nov. 10, 2008

    I purchased a 1996 Jeep Grand Cherokee Laredo about 2 years ago. All was well (besides the passenger window regulator needed to be replaced which is another defective part manufactured by Chrysler). In February of 2008, I started experiencing stalling while the car was idling and while running at speed up to 70mph. At this time, I took my vehicle to Courtesy Dodge and the problem was diagnosed as a bad Crank Shaft Sensor and was replaced. After spending $400, less than 8 months later the same problem is reoccurring, only worse now. Not only is it stalling several times a day and sometimes several times within a mile, but once the car stalls it is difficult to pull over to the side of the road. Once it is stopped at times, it cranks up right away and other times, it takes many attempts. There have been times I have had to leave it on the side of the road to return later and try to restart it.

    Several mechanics have stated that this problem is the main wire harness to the ECM and possibly the Crank Shaft Sensor. Being that this Sensor falls into the 12 month warranty I took it into Chrysler Dodge. Told them that the same problem is reoccurring, and that our mechanic said that the sensor was never replaced because it was still the original stock part and chances are the computer was reset to overlook the problem and a bill was written up for a part and labor that was never done. Chrysler Dodge argues that the work was done and now insisted that the problem is not the Crank Shaft Sensor but rather the Wire-Harness to the ECM. Why was this not diagnosed the first time I brought it into the shop for the same problem that has only gotten worse? When my husband and I sat down with the Service Manager he was rude and is not concerned about our needs. We were told that Chrysler had stopped using these wire-harnesses due to the amount of problems that had been occurring. The manager said they could fix the wire-harness, but isn't that basically the same thing as putting a bandage on the problem? After researching Consumer Complaints on Chrysler products, especially Jeep SUVS (many of them the Grand Cherokees), I had printed out hundreds of pages of other consumers experiencing the same problems of stalling. Like myself, they are concerned about the safety of having these vehicles on the road.

    What was thought to be a reliable name brand has turned into a nightmare sucking every penny earned to find a solution. Others have stated the dealerships are unable to locate and solve this stalling issue and are in essence making more money off of this faulty product. The Chrysler Consumer Hotline has said due to the age of my vehicle, they are unable to financially assist, and also stated that the wire harness was available for purchase. But when we called Courtesy Dodge they stated that this wire-harness has been discontinued and is unavailable.

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    Reviewed Nov. 10, 2008

    I purchased a 2004 Grand Cherokee Limited Edition new. This vehicle has 21,000 miles on it and I have replaced a throttle censor, and the front drivers and passenger side window motor assembly. Now the driver side rear window fell down. The vehicle is out of warranty. The dealer wants over $450.00 to fix this. I went to a glass shop and paid around $350.00 each for the front windows because they were cheaper than the dealer. I called Chrysler (claim number **) to make a complaint about this, and I was told to take it to the dealer for a diagnosis, then call Chrysler back and maybe they can help me with the payment, but they couldn't guarantee it, and I would be responsible for the diagnosis fee. I told Chrysler that if they couldn't guarantee it I was taking it somewhere cheaper. I also asked why there wasn't a recall on this, and she said it was because the windows falling down aren't a safety issue. I looked on Consumer Affairs and found over 90 complaints because of the windows falling down.

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    Reviewed Nov. 6, 2008

    Me and my wife bought a 2004 Jeep Grand Cherokee from Green in September of 2007. The vehicle had 39,000 miles when we bought it. Our total finance on the vehicle topped $20,000. The moment we drove it home we were upside down on our Jeep by almost $5,000. We also purchased a powertrain plus warranty for $2,000 which at the time I was told covered ALL of the electrical systems. Now the Jeep has just over 50,000 miles on it and we have a list of issues. The check engine light is on and it kicks out of overdrive on the interstate which also disables the cruise control. The dealer says that it is the throttle position sensor that is causing these problems. The driver side window will not roll up - this is from the window motor.

    While doing some research on the internet I have found that this is a very common problem with Jeeps in general. Some people have claimed to have to replace this part up to 7 times. The dealer says that neither of these 2 problems are covered under our warranty. We also have an issue with the driver side mirror not staying in place. I feel that these issues are a result of Jeep/Chrysler’s use of poor quality parts, poor craftsmanship, and overall poor quality control procedures. I also feel that I was ripped off by the dealership. I realize now that I should have known better but the tactics this place uses to push cars out the door almost feels predatory.

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    Reviewed Nov. 6, 2008

    I have a 2001 Jeep Grand Cherokee Laredo 6L. I have notice that you either love Jeeps or you hate them. I personally still love my Jeep even with the repairs. I Just fixed my driver side window, the same problem as all the other people on this site. The window slowly dropped while my wife was driving home from work.

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    Reviewed Nov. 3, 2008

    2005 Jeep Grand Cherokee (recent purchase). While driving vehicle, driver inadvertently hits knee on ignition, shutting off car including lock-up of steering. This is very dangerous. We can't be the only people with this complaint. Has there been a recall or fix mandated?

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    Reviewed Nov. 3, 2008

    My daughter has a 2003 Jeep Grand Cherokee. Her passenger rear window fell while driving in the summer of 2008, and the dealer told her over the phone it would be around 4hundred and something dollars to repair. She could not afford this. I sent the information to the Chrysler Corporation and was told that they would not be able to help her. I was able to get the part for her and read how to replace it. BY OCTOBER OF 2008, I HAVE HAD TO REPLACE THE DRIVER REAR AND THE DRIVER DOOR. I have the three pieces I replaced and they are all broken in the same place. It is a plastic piece where the end of the cables lock in. I can prove that with these parts. Now, the heater will not work in the jeep. From reading about others with the same complaint, I can see it looks to be another big problem with jeeps.

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    Reviewed Nov. 1, 2008

    I own a 2004 Jeep Grand Cherokee and all four windows have dropped in the last 4 yrs of ownership. I have paid approximately $1500 for window regulators.

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    Reviewed Nov. 1, 2008

    I own a 2004 Jeep Grand Cherokee and all four windows have dropped in the last 4 yrs of ownership. I have paid approximately $1500 for window regulators. I have a grandchild who sits in the back seat. The window just dropped, it was pouring rainy and he got soaked. It is truly a safety hazard and quite expensive to have the repairs performed. Jeep needs to have a recall and reimburse individuals for the dollars spent on this known defect. And people wonder why we purchase foreign made products. Go figure. I do not recommend Jeep to anyone. If you have one get rid of it quick. If you are contemplating purchasing one, forget it!

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    Reviewed Oct. 29, 2008

    I own a 2001 Jeep Grand Cherokee Laredo. In the spring of 2007, my driver's side window regulator broke (the window fell, would not roll up or down). I had it replaced. In October 2007, the same thing happened to my passenger side window. In May 2008, the same to my right rear passenger window, and in Sept 2008, the same to my left rear passenger window. All windows have failed within one year of each other. I do not have the money to fix these, and believe that Chrysler should issue a recall to repair the windows. Of course, the car is no longer under warranty.

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    Reviewed Oct. 28, 2008

    I have a 1997 Jeep Grand Cherokee Limited and it will randomly stall at any given time. I have been dealing with this for about 9 months now. It has been to the dealership and they said it was the plugs, cap, rotor and wires. Replaced that. Then I took it to my regular mechanic and he did a test on it and he said it was the ignition coil. Replaced that. Then it was back again at the mechanic and another diagnostics test done and nothing found. Did a fuel pressure test on it and came out fine. Had the battery and alt. checked and that was fine too. I have had several more diagnostics tests done on it when it was acting up bad and each time it comes back that they can't recreate the problem and that they can't find anything wrong. It also has a new radiator, map sensor and new IACV. Nothing seems to work. It is getting scary to drive it and I have 2 small children. I am going out of my mind. I know that there is something wrong with it and no one can find it.

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    Reviewed Oct. 28, 2008

    2002 Jeep Grand Cherokee Limited, which I bought new and has 36000 miles has had numerous problems. The one I'm writing about is that the power window regulator mechanism broke and my driver side rear door window is stuck in the lowered position. The power window regulator failure is a massive defect affected thousands of Jeep owners, if not the entire Chrysler line, as evidenced by the amount of Internet groups discussing the issue. It will cost at least $400 to replace.

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    Reviewed Oct. 15, 2008

    My 95 Jeep Grand Cherokee was in for repair for 6 months. The alarm kept going off, the interior lights going from dim to bright, and so on. I filed a complaint with the Department of Transportation, because it cost me over $600 dollars for a small jumper that was shorted out in the driver's side. When I checked into the problem, there were other similar faults and the parts were on back order. I spoke with a certified mechanic and I was informed that was a fault on almost all Jeep Grand Cherokees. This should have been a recall. Now, I have a problem with it stalling when I come to a stop, either a traffic light or stop sign. I researched this fault and it appears there has been a recall on newer Jeeps but not older Jeeps. This vehicle is starting to turn into a money pit.

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    Reviewed Oct. 14, 2008

    My 2001 Jeep Grand Cherokee Laredo has now had every one of its four window regulators fail, with less than 100,000 miles on the car. The dealership mechanics admit that there is an inherent fault in the design, but Jeep refuses to issue a recall. Three of these regulators failed while the vehicle was in motion, causing a safety hazard.

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    Reviewed Oct. 13, 2008

    I have owned my 2003 Jeep Grand Cherokee for about 3 years now. The beginning problems were no real fuss and were adjusted with little problem. This one would expect from any used vehicle. However, about 3.5 weeks ago, my Jeep started sputtering and stalling for no reason that can be found. No dashboard lights come on, and the computer is finding nothing. I have had 2 sensors replaced before it went to the dealership. They replaced the ignition switch, and it is still acting up. They refuse to tell me if anything is covered by the warranty, saying that it is just time. Yes, it is just time, just time that I can't get from place to place in this town that has no public transportation, time that I can't get to work, go grocery shopping, or get my laundry done!

    They give me lame excuses about being stocked up with other work and not being able to get around to my vehicle. I would think 2 weeks is plenty of time to get to my vehicle! They should have contacted their superiors and the Jeep builders to find out if anything had been reported similar to this happening and see what may need to be replaced, but they have not done so. Meanwhile, I'm here sitting on my hands and wondering whether I will ever see my Jeep again. I am disgusted and will never buy a Jeep again, any more than I would have bought a Chrysler. Since that company bought out Jeep, it has gone severely downhill.

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    Reviewed Oct. 8, 2008

    I Have an pre-owned 2002 Jeep Grand Cherokee and its about to be winter and I have no heat. The blower works but its just blows cold air. Just bought the vehicle as is from a local small dealership. I like the car but I've been reading up on Jeeps and there are a lot of people having the same problems. Its an 02, the car is not that old, why isn't there any kind of recall. I'll tell you why, well its kind of obvious. Jeep doesn't want to pay to have it fixed so a lot of people are getting screwed and have to pay out of their own pockets. So now a days you have to decide whether fix your Jeep, or pay the mortgage or whatever. You see where I am going with this. I've also read that it is not an easy fix and you have to shell out a lot of money which not everybody has. All I'm all, you buy a car, spend thousands of dollars, it should work right.

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    Reviewed Oct. 5, 2008

    My 2003 Jeep Grand Cherokee Laredo was purchased less than 1 year ago. Now it is stalling and dying on the road and no one can fix it. The on-board computer showed a transmission code once. But now shows nothing. No one can figure out how to fix. I have also received word of other Jeep owners with this issue who do not know how to fix it. Also the dealer failed to issue the CarFax report when requested. This could have solved many problems with part warranties.

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    Reviewed Sept. 24, 2008

    Within one month, my 2002 Jeep Grand Cherokee 3 out of 4 windows stopped working. They have either fallen off the track or motor broke, etc. After researching this problem, I've noticed hundreds of stories about Jeeps with the same problem. A recall needs to be made about this.

    I am unable to put my windows down or up. I've called many service departments to fix this problem and most want $300-$400 per window to get fixed. At this time, I am unable to afford this expensive defect and unable to use the power windows.

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    Reviewed Sept. 24, 2008

    I was putting my windows up earlier today when I heard a pop sound. I looked at my drivers window and it would no longer move. I went to get it looked at and before the service guy even looked at my truck he said oh yea, this happens to all jeeps. Next your back window will go.

    After reading similar reviews on Jeeps I am shocked to see that this problem is not a recall. I also have a problem with my a/c. It sounds like it's blowing air but nothing is coming out of the vents. Too bad, because other than these problems I love my Grand Cherokee.

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    Reviewed Sept. 19, 2008

    A few months ago, the passenger window of our Grand Cherokee Jeep (model, Loredo, 2004)slid into the door frame because the regulator broke on its own. The cost to fix it would be at least $250, for the part alone. We decided to screw our window in place until we felt more financially secure. Then, this past weekend the passenger window did the same thing--and it's the same problem as our other window. We talked to Jeep/Chrysler customer representatives and they said we had to take it to a dealership, pay the $200 just to get a diagnosis, and then talk to Jeep again to see if they'll pay for any part of the damages.

    We have looked at other consumer websites to find thousands (no exaggeration) of complaints regarding the same problem. Those who spoke with Chrysler/Jeep found no help there, and were only forced to pay the money to the dealerships with no assistance from the Jeep corporation. All the repair people we talk to say this is very common in Jeeps. This is clearly a default of manufacturing.

    Also in our review of consumer ratings, we have discovered that hundreds of people are having problems with their heating/air-conditioning. This is also one of our problems. One side of the vehicle will blow cool air while the only side only produces warm/hot air, simultaneously. These parts should be recalled and owners should be compensated. Jeep/Chrysler is not fully addressing problems nor are they rightfully acknowleding the complaints of thousands of customers. People are already paying enough to buy new vehicles and insure them. They should not be forced to pay more to Jeep/Chrysler for faulty manufacturing.

    We have been greatly stressed trying to find repairmen who can fix the vehicles. There is a great financial burden as two windows are no longer working. Chrysler has been extremely unhelpful when we attempt to get these problems corrected.

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    Reviewed Sept. 17, 2008

    My husband and I own a 2002 Jeep Grand Cherokee with 99k miles on it. We bought it new. There have been several issues with it (mostly covered by the extended warranty) but the most frustrating is the recent one that now sounds like a growing issue for many jeep owners. I cannot believe that it is going to cost us $1500.00 to fix the heating/air vents. The vents will not blow the cold/hot air out even though you can hear the fan running. Instead I get the outside air flowing through the glove box. This should be covered under the warranty or recalled. Shame on Jeep! I will never buy another Jeep.

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    Reviewed Sept. 16, 2008

    I own a 2004 Jeep Grand Cherokee. I love my Jeep, but I've had a few annoying problems. Currently, I have replaced 3 of the 4 power window motors. Then, my ignition cylinder had to be rekeyed. The steering wheel would lock up, and the key would not turn. Although that sounds like a common issue that could be solved by simply turning the wheel, the ignition would lock and not turn at all. So that had to be rekeyed.

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    Reviewed Sept. 12, 2008

    I own a 2002 JEEP Grand Cherokee. In 2007 replaced transmission, 2008 replaced cooling fan relay (fan would run when vehicle was not), replaced 2 window regulators. Now need to replace another. Replaced the radiator a couple weeks ago (blew hole in it )fan didn't come on, replaced relay again, now the cooling fan motor is bad. Replaced something in the steering column dealing with airbag (that's all I need for that to go off while going down the road). All of this happened within a year. Window regulators broke within weeks of each other.

    Really don't have the money for any more payments on something that is paid for.

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    Reviewed Sept. 10, 2008

    I am the owner of a 2004 Jeep Grand Cherokee and I have just had my 3rd window regulator break in the last year! I am so sick of this happening. I will NEVER buy another Chrysler automobile again. I have been burned twice they them and will tell everyone I know not to buy Chrysler cars EITHER!

    3 broken windows. One has been replaced but 2 are still broken. It is going to cost almost $1000.00 to get the 2 windows fixed!

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    Reviewed Sept. 7, 2008

    I too own a 2002 Jeep Grand Cherokee. I bought it used, but still in warranty. While still in warranty, it was in the shop 4 times for a transmission leak. Within months of running out of warranty, both my heated seats quit working. I have replaced both front window regulators and need to replace a rear one now, but have had difficulty finding the part. My exhaust manifold is cracked. My drivers side A/C blows cold air only and my passenger side blows hot air only.

    My power steering hydraulic line is leaking, again. The first repair of that was awful, and I am not looking forward to repairing that again. Fortunately, I am able to do most of the repairs myself, and have family that have been able to help with the repairs I cannot make on my own. I am a single mom with 2 kids who works hard to support my family. I can't afford to keep repairing this thing and I can't afford to trade it in, as it is only worth $4000.

    (I think the car dealers know about the problems too.) And yes, I love my Jeep. I have complained to Jeep with no results. Jeep does need to consider things such as safety. If I get into my Jeep late at night and find someone in it because the window fell, or find it missing the radio, dvd player, etc... I can't defrost the windows in the winter and you can't run the AC in the summer. Those things to me are safety issues and need to be addressed.

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    Reviewed Sept. 6, 2008

    My wife has a 2002 Jeep Grand Cherokee with 112,000 miles on it. Last month her driver side window made a popping sound and fell down. She could not raise it. I researched the problem and found this to be all too common a problem. I wasn't about to pay $400, so I got the part online and replaced it myself. Please add us the growing list of complaints for this problem.

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    Reviewed Aug. 31, 2008

    Failure of 2002 Jeep Grand Cherokee Limited dual zone heating and air conditioning system due to bad design. Air recirculation door and both left and right blend doors broken. Stop tabs in doors too weak. Repair expected to cost $1,500! THOUSANDS OF SIMILAR COMPLAINTS DISCOVERED ONLINE!

    No defrost, heat or proper air conditioning functions. Windshield won't clear. UNABLE TO DRIVE THIS VEHICLE ON COLD DAYS.

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    Reviewed Aug. 29, 2008

    I'm just writing to report that after having my 2006 Jeep Grand Cherokee Limited stall on me about 10 times over the past 6 months that I think that Jeep should extend it's recall. I have found that this issue exists in several of the Jeep vehicles. Please address this as this is a very dangerous issue.

    My Jeep completely loses power, no steering, no electrical, no lights, no engine-without warning and happens at very random times, having nothing to do with speed, temp, acceleration etc. This issue with the Jeep could have catastrophic consequences for it's owners. This has happened to me at night on the highway with my small child-and a white vehicle with no lights is very difficult to see. Please do something about this issue with Jeep!

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    Reviewed Aug. 29, 2008

    I have a '04 Jeep Grand Cherokee have had it for 4 years. Six months after purchasing the car transmission went out. Had extended warranty had to pay $100.00. Year later steering makes popping noise still no one can fix. About a 2 wks. ago all 4 windows will not roll down or up. Driver side panel nothing works, passenger front side lock works only. Yesterday, brakes are making a grinding noise.

    After reading other people's same issues with Jeep Chrysler vehicles I believe a class action suit would be appropriate. Transmission without warranty over $1500.00 each window $500 for regulator Steering issue over $500 and now brakes go tomorrow to find out how much this will cost.

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    Reviewed Aug. 27, 2008

    We've had our 2003 Jeep Grand Cherokee Laredo for about 2 years now. We've had nothing but problems. First, we've had the passenger front window fall. Then we noticed the grinding, or rather jerking when hitting the breaks. The car wouldn't start about a week ago, so replaced the battery and thought we were all good. Now today, a week later, the anti-theft device does not recognize the key, so it won't start! The engine light has been on since a week after we bought it. The heat and air do not work right. We now have a vehicle that we owe $10,000 on, just sitting in the garage! Jeep has never contact us about any defects or recalls. I can't afford to just keep putting money into this car. I called Jeep. She said she would be happy to help me. After taking all my information, all she said was that I would have to contact a Jeep dealer. Why take all the info then???? I called a couple of dealers, and told them, I'd like to have an idea before I go to have it towed there. The wouldn't tell me anything. What now?

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    Reviewed Aug. 27, 2008

    Several months ago upon taking my 2005 Jeep Grand Cherokee in for a routine oil change, I was informed that my Jeep requires $1400 worth of maintenance. Upon hearing this, I was very distraught. My vehicle was under warranty and yet these charges were my responsibility. They informed me I needed new breaks, new rotors, new tires, and my transmission was leaking! This vehicle is only 3 years old- 45,000 miles- why in the world does my new car need so much work done?

    Then to top it off 2 days ago, when taking my car for inspection, it failed because I have a busted strut on my drivers side. I haven't hit any bumps, they're not in need of replacement, and yet it's busted? I've tried to trade it in, but can't because nobody will give me anything for it- I owe too much on it still. I loved my Jeep, but it seems to be falling apart right in front of me! I have paid a lot of money and taken good care of this vehicle and now I'm not going to be able to drive it much longer. What is a person to do?

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    Reviewed Aug. 26, 2008

    I wish that I had heard of a death wobble before I spent money on multiple front-end alignments and new tires. I own a 1998 Jeep Grand Cherokee - and from the beginning I would get this shaking and wobbling especially while on the highway. Sometimes, the vehicle would shake so badly that I would have to pull over to get out of traffic. This has gone on for years, but just recently I brought my car into the shop for a hesitation problem and the mechanic told me that the check engine light was not my biggest problem, he said that I needed to replace my entire steering system.

    He said that the steering rod was about to fall off of the vehicle. When I saw the condition of the parts I thank God for my safety and that of my children. I bought this vehicle brand new and even though it is ten years old I am the original owner and have only 70,000 miles on it. It is my understanding that Jeep is aware of this problem,and that it is a design flaw. I would like to know if later models like 2003 - 2008 are still having problems with this shaking, which ultimately leads to the wear and tear of parts that should be lifetime parts.

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    Reviewed Aug. 26, 2008

    We own a 2000 Jeep Grand Cherokee Limited and are having to replace the front passenger window regulator for the second time. We have replaced the rear passenger window regulator twice already, and had to the same to our 1994 Jeep windows, as well. We love our Jeeps, but cannot understand why this issue is not being addressed? What does it take for the company to step up to this and do something about it?

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    Reviewed Aug. 25, 2008

    The intake manifold in my 2002 Jeep Grand Cherokee is cracked and there is no lead time for when I will actually receive a part from Chrysler. My husband has called for two weeks now to the local office in the US with no response but to fill the voice mail box of the woman that works for them.

    I have been without a car now for two months with no way to repair my six year old Jeep. Now that is backing a product!

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    Reviewed Aug. 18, 2008

    Wondering if there is any kid of class action suit against the company. we too have had 2 of our 4 window regulators go on our Jeep Grand Cherokee. after reading how many others this has happened to, I am adding my complaint to the list.

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    Reviewed Aug. 14, 2008

    I own a 2004 Jeep Grand Cherokee. At 79,000 miles my passenger side electric window motor and regulator broke. Three days later the Drivers side did the same thing. May Jeep owners are complaining about this same issue. It appears that there is a factory defect in those particular motors and regulators. I need help because the repair cost for each window is $450 EACH.

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    Reviewed Aug. 14, 2008

    My 2004 Jeep Grand Cherokee is the [worst] machine ever! I have had problems from day 1. My Jeep has been in the shop over 20 times for different items going wrong such as my rear axle leaking fluid, heater and AC going out, ALL OF MY WINDOWS HAVE FALLEN OFF THE TRACKS with the rear passenger doing it twice!!! $550 every time that happens! My key was stuck in the ignition.

    One of my tire fender plastic part fell off. My tire pressure monitor doesn't work anymore and now my transmission is shot! All of this with 80,000 miles. There are many more problems too! I was reading and there are many similar complaints so if anyone has advice on who I can complain to in order to get something done, please let me know.

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    Reviewed Aug. 12, 2008

    Purchased 2003 Jeep Grand Cherokee in 4/05 w/30,000 miles. Consistently experiencing problems with heat and a/c. After 3rd visit to dealer, problem diagnosed as faulty heat box (not covered under warranty). Service manger confided that it is a common problem/defect in this particular automobile and thought that manufacturer should be responsible for repair costs (approx. $750-950). Research also indicates that other consumers have experienced this problem. How can I relay this to the manufacturer without revealing my source of information?

    AC and heat no longer working in vehicle

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    Reviewed Aug. 10, 2008

    Jeep is aware of issues with transfer cases in the Grand Cherokee Laredo. A recall was issued for 1990-98 model years, but mine is a 2000. I've replaced the transfer case in my vehicle TWICE, at $1300 each occurrence. I've contacted Jeep customer service & have been told that NOTHING could be done. Jeep does not wish to be responsible for their own mess.

    I have read MANY other consumer complaints relating to Jeep transfer cases. The problem is obviously not unique to my vehicle. I have replaced the transfer case in my Jeep GC twice. The repairs have cost me a total of $2600. This is part that is intended to be a lifetime part & should not have to be replaced at all.

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    Reviewed Aug. 10, 2008

    Replaced defective window regulator...$400.00 on driver's side of my 2004 Grand Cherokee. The passenger side has just dropped also. This is extremely costly! I understand this problem is epidemic! These regulators are obviously defective. The dealers say if they are replaced at a garage (always for less), there's no chance of reimbursement on future breaks!

    HAZARDOUS DRIVING IN inclement WEATHER, INTERIOR UPHOLSTERY, ELECTRICAL AND CARPET DAMAGE LIKELY.

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    Reviewed Aug. 10, 2008

    When I purchased my Jeep in 2005, I believed that I was buying a reliable vehicle. Since then I have had many problems with my 2005 Jeep Grand Cherokee to say the least. I have taken my vehicle to Ingram Park Auto Center (IPAC) Jeep dealership. All of these problems were due to product defect. These problems listed below range from water contamination in the transmission, faulty ignition switch, faulty transmission O-rings, faulty shifter, and faulty blower motor resistor, to faulty cancel cam. The vehicle has not even reached 40,000 miles, and so far it has had multiple defects. I believe that I am driving a lemon?.

    I do not believe that I would recommend a Jeep to anyone. 9/19/2005 7,075 miles Check engine light came on. Vehicle had contamination/water in the transmission. IPAC flushed transmission, replaced gasket, filter, seal, oil filler tube. 10/3/2005 7,373 miles Check engine light came on and transmission started shuddering. IPAC stated that SOP ESM part on back order. 10/17/2005 8,410 miles Check engine light came on. IPAC replaced shifter and gearshift-console. 10/26/2005 8,722 miles Returned to IPAC because service tech on stained passenger seat and headliner. Washtub cleaned seats. 12/13/2005 10,521miles Brought vehicle to IPAC for recall notice. Transmission tube and shield? installed, and pressurer tested. 11/23/2006 21,074miles Transmission fluid leak (leak at electrical connector. IPAC replaced 2 O-ring-adapter plug. 5/11/2007 27,143miles All dash lights would turn on and off and gauges would drop to zero. IPAC replaced ignition switch. Bad ignition switch?, per IPAC.

    11/13/2007 32,901miles Hood shocks lost all pressure, and the steering wheel made constant clicking noise when turning. IPAC replaced hood props and replaced the cancel cam. 5/8/2008 37,619miles Jeep went dead while driving and would not restart. The vehicle was towed to IPAC. Battery would not hold charge. Battery replaced. 8/11/2008 39,545miles A/C blower only would work on high. The blower motor resistor and connector harness was replaced. IPAC found high resistance in resistor and melted connector harness. Also, during repair, the passenger-side air vent was damaged by IPAC.

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    Reviewed Aug. 10, 2008

    I purchased a 2000 Jeep Grand Cherokee in 2004 from Chesterfield Dodge located in Midlothian Virginia. I have owned and loved my 1989 and 1995 Jeep Cherokees with limited problems, other than electrical difficulties. However my used 2000 Grande Cherokee, with less than 35,000 miles proved to be be my financial downfall.

    I have spent more than four thousand in the past year to compensate for the : Broken passenger window door, malfunctioning rear tail lights, bent rear axil and resulting worn out wheel bearings, Multiple batteries and two alternators, driver side lock malfunctioning, pressure sensor for fuel pressure, and now ACP main computer... another 4-$800 just guessing. My Jeep only has 95,000 currently. What a joke. I will never by another Jeep/Chrysler product!

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    Reviewed Aug. 9, 2008

    2004 jeep grand cherokee power windows keeps breaking and the glass slides down in the door. 3 windows so far have broken in the last 6 months. every person I have talked to that owns a jeep with the exception of one person has had the same problem. I don't know why there hasn't been a recall yet.

    $475 to repair each one.

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    Reviewed Aug. 7, 2008

    Jeep Accident as Result of Unintended Acceleration: On June 10, 2008, I drove up my driveway to put my 2004 Jeep Grand Cherokee Overland in the garage (I have been main driver since vehicle was purchased new and have put it in same bay of garage everyday since purchase; this is the seventh Jeep we have owned, so I am very familiar with driving Jeeps). Electricity was out from a storm so the automatic garage door opener did not operate. I parked in front of the bay, put the vehicle in park, turned off the engine and opened the garage door manually. I got back in the vehicle, started the engine, put car in drive and started slowly into the garage.

    I wanted to reposition the car, so I applied the brakes and was about to put it in reverse when, suddenly, the engine revved and the car shot forward like a torpedo. I had my foot plastered on the brake but the car would not stop and plowed into a garden tractor at the back of the garage. I tried to put it in park to stop it, but with the engine still revving, the car shot backwards out of the garage, across 37 feet of driveway, climbed over a low stone wall and went another 2 feet before slamming into the fieldstone bay window of our house, finally stopping. All this happened within seconds. The brakes would not stop the car in either direction, and it accelerated at a frightening speed, under its own power.

    My husband got in the vehicle to move it away from the house, using the emergency brake to stop it. He said the brakes were very spongy and close to the floor. The next morning, pedal pressure was better and by two days later, the pedal pressure had improved even more.

    When the car shot forward, it totally destroyed a John Deere tractor, cracked the back cinder block wall of the garage in several places--both inside block and outside stucco, destroyed other property and caused over $2,000 in damages to another vehicle parked in the garage. When it crashed backwards, it bent the garage door channel, destroyed landscaping, hit the house so hard that it bowed the fieldstone front of the house, split drywall and bent it in, damaged studs, etc. The Jeep has been totaled by the insurance company. Other structural and property damages are still being computed but are well in excess of $20,000.

    I had a sore neck and shoulder for about a week but physically am OK now. Emotionally, I was a wreck over the incident because I had no control over the car and did nothing to cause the accident. Repairs are going to cause extensive disruption since the damage is to my home office from which I work. I am concerned that these damages will cause our auto and homeowners premiums to rise when it was vehicle failure that caused the accident and Chrysler is not acknowleding any responsibility.

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    Reviewed Aug. 1, 2008

    This is the 2nd jeep that I have owned. My 1st was a 1995 Jeep Grand Cherokee that I did buy used and I drove it up until March 2008, with little or no service problems, so when I went to go get another vehicle I decided to go with a Jeep again. They seem to hold up and this would be another great investment, plus I was buying a used vehicle that still was under warranty. I purchased a 2004 Jeep Grand Cherokee, from a Jeep Dealership, with 62,000 mi. Since March I have had to have 2 out of the 4 oxygen sensor replaced and throttle positioning sensor replaced with in my 1st 30 days of ownership, since then I have lost the heat in the vehicle and that is going to cost me $1100 to replace,(not covered under the warranty) and an emissions problem that is going to cost $150 to repair, also no covered under warranty.

    Now my drivers side window regulator had to be replaced and we just replaced today and no sooner than we put the drivers door back together the passengers side regulator is out.These problems just come out of no where, one day the window works fine, the next day it doesn't, one day you have heat, the next day you don't. I have researched these problems and it doesn't seem that I am alone. With so many of Jeep owners having these same issues, I do not understand why there isn't some sort of recall. It seems on this vehicle that once I make one repair something else immediately goes wrong. I feel that I have purchased a vehicle that is going to cost me more in repairs that the value of the vehicle alone. I am very disappointed in Jeep and if this is the quality of vehicle they are going to produce I will not longer be purchasing vehicles from Chrysler.

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    Reviewed July 27, 2008

    In the past 9 months I've had to replace two window regulator assemblies on my 2004 Jeep Grand Cherokee. I live in Washington state and the first time it happened was at the end of October. I was returning home when I heard a pop from the passenger side. Then the window slowly started to lower and didn't stop until it was fully down. It was very rainy at the time and I had to drive to the repair shop with plastic taped over my window, not very safe.

    The second time was last week driving down a road at 45mph. I was startled when I heard two loud pops from the driver's side and the window started to drop. It didn't stop until it was completely down as well.

    Each repair has cost me a little over $550 apiece.

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    Reviewed July 22, 2008

    I have replaced two broken windows with a month. You shut the doors and the windows fall down. It is the window regulators. My sister also has had to replace two windows in her 2002 jeep grand cherokee. We both bought them the same day from Whitten Brothers. There is defect in these jeeps. On the internet there are numerous complaints about this very same thing and nothing is being done about it. I asked Whitten Brothers if they could do anything to help with cost and they said no. I have complained to Chyrsler and tried to contact Bobby S. the Service Manager but he would not return calls. Very poor customer service.

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    Reviewed July 16, 2008

    We had a 2005 Jeep Grand Cherokee Limited with approximately 38,000 miles until it was destroyed by fire last week. We have had constant transmission problems with the car since new. The transmission was replaced at approximately 7,000 miles. Even after the new transmission, the car was back at the Jeep Dealer 9 to 10 times with the same transmission problems. Always getting the run around from the dealer saying the car is fixed, only to be back in short order for the same thing. Never even had a loaner for us. In fact twice in the last 6 weeks leading up to the fire. Luckily a police officer was directly behind the car when the fire started and witnessed the whole thing. the policeman stated that he thought the transmission fluid leaked onto the exhaust and that's what caused the car to burn. Went on to say the fire was into the engine compartment and the passenger compartment in 90 seconds.

    Prior to the fire, Chrysler refused giving us a replacement, buyout or even another new transmission. Now, Chrysler Customer Claims Resolution Group has advised us they have found no indication of a manufacturing defect that caused the accident. The car never towed anything and was never off road. This vehicle was equipped with the 5.7 Hemi and a QuadraDrive II transmission. Obviously a new vehicle shouldn't have reoccurring transmission problems and certainly shouldn't start on fire.

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    Reviewed July 14, 2008

    My complaint is more of a concern. I have a '04 Jeep Grand Cherokee Laredo. About 2 years ago the passenger window just slid into the door. I took it to Jeep and they said it would cost about $500. to be fixed. Well, I haven't that kind of money to repair it and have been putting cardboard and such to keep window up, till I have money. But a friend of mind was kind enough to look at it today and found the cable wire had been broken.

    He finally found one to replace it, put it in and the window motor broke that too. I just happened to go on line today to check out possiblities of how to fix and ran into the website:forums.automotive.com/70/16389/general-auto-repair/2001-jeep-grand-cherokee-power-windows-defect/page10.html - 78k, which told of all these other people and the Jeep window problems they too have encountered. So now my worry is, even if I get my window fixed by installing a regulator that the others too will break and that they will only work for up to 15 months anyway. I would rather have manual windows than deal with this. And I cant afford this anyway.

    Can't Jeep/Chrysler do a recall and fix this problem. I constantly worry about theft and rain damage, etc.. And my air conditioner won't work correctly either with this on going problem.

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    Reviewed July 9, 2008

    I took my 97 Jeep Grand Cherokee in for an AC repair. I had a small leak in one of the seals and this was confirmed by a mechanic at the dealer. I was advised that they would replace the seals and I would be on my way. I was called at about 10am and was told that it was complete and was ready to pick up. I picked it up at 6 pm that evening and wanted to try my Air Conditioner. It didn't work at all...the entire refrigerant system was empty. I left the vehicle there and talked to them the next day and was told that all of a sudden my Evaporator has a leak. This went from a relatively minor repair to a really expensive one. I advised them that this wasn't a problem before they serviced it and at the very least they should give me a break on the repair...they offered to take $30 off the total bill.

    That is less than 5% and doesn't even cover the tax. I took the vehicle to a local Midas and had it looked at by a trusted mechanic that was going to replace the evaporator for me...and he advised that he doesn't want to do it because there are numerous other leaks that they detected and he doesn't want to make the issue any worse. I called the dealer again and talked to the service manager and was told the same line as the day prior that they won't help any more with the repair cost and that they had nothing to do with the malfunction...it was already bad before they touched it. The AC was blowing cold when I originally dropped it off and is now inoperable.

    .

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    Reviewed July 8, 2008

    2006 Jeep Grand Cherokee- Electrical problems. I purchased my car in '06 used with 12k miles. Less than a year later, I was having electrical problems. All dash indicator lights will come on and flash. Headlights turn on and off. Instrument gauges turn off and then back on.. very scary when driving. Taken to dealership 3 times now.. spent over $600 to replace the wiring harness and it's still not fixed. the dealership is treating me poorly. Telling me it's impossible to diagnosis any electrical issue, but 2 weeks ago had no problem telling me it was for sure the wiring harness. I'm getting the run a round.. and treated so poorly.. They have my car today and are telling me that it's impossible for them to find the problem. How can that be?? This is a safety issue. When this happens my lights won't work and neither do my turn signals, my gauges don't work. It's dangerous to drive- but they don't care ...

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    Reviewed June 23, 2008

    I was part of the heated seat recall for 2003-2004 jeep grand Cherokees. I had mine replaced and about an hour later the passenger seat of my 2004 jeep grand Cherokee caught fire. I have a fire report stated electrical started the fire from deep within the seat. Chrysler came down to investigate and said it was the heated element that caused the fire. I am not getting any help with this situation from Chrysler, my insurance will not cover this due too it being Chrysler's fault. I am having bad experience with customer care at Chrysler I am being extremely patient and very nice to them considering what has happened. The customer care rep that I have talked too stated that there was no one higher than him that I would be allowed to talk to. I am also having troubles finding a lawyer because no one got injured during the fire. Thanks

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    Reviewed June 20, 2008

    I always wanted a jeep cherokee as a kid...be careful what you wish for!!

    I over payed for my 2001 jeep grand Cherokee limited at bererra jeep, for starters {my fault}. Not long after both window regulators and rear door actuator failed. My big problem with this is that Jeep is fully aware of these problems but does nothing to fix them. About a year after that both front infinity factory speakers blew within a month of each other. Again another problem that jeep is fully aware of and refuses to address...there are no crossovers built into the speakers guys!!??...The poorly built jeep front ends gobble up tires even if you religiously rotate them every three thousand miles. The rotors must be replaced every three years ,{they are built paper thin}.

    My electric fan has failed at 65,000 miles along with the relay switch and thermostat, a seven hundred dollar repair job.
    Jeep is also aware that there bun doors that are built of plastic fail at about 50,000 miles. How many Jeep owners out there have cold air blasting in the winter on the passenger side!!!.....i know I am one of them, it almost cost me a couple of relationships..lol.

    Now at 70,000 miles my transmission pan is rotting away and leaking tranny fluid. i go back to the dealer on Monday so I will keep you posted.

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    Reviewed June 16, 2008

    My 2001 Jeep Grand Cherokee has had the front passenger window regulator as well as the rear window regulator break - $800 to repair! The electric windows malfunction and this can be a dangerous situation if you need to roll your window down and it doesn't work. I discovered through web research that this has been a big problem with Jeep Grande Cherokee cars.

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    Reviewed June 14, 2008

    My 2000 Jeep Grand Cherokee Laredo has stalled on numerous occasions under various driving conditions. This last time was on a highway without a shoulder to pull over and semis traveling at high speeds zipping by. I have brought it into the dealer on 3 separate occasions and they have not been able to find/fix the problem. I went on the internet and see that this is not a single isolated case so I am wondering why they act like they know nothing? Also, what are they going to do about it?

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    Reviewed June 9, 2008

    I was completely stopped at a 4-way stop sign when my 2003 Jeep Grand Cherokee's engine revved/idled high & it lurched forward. I was practically standing on the brake pedal, but it continued to lurch forward a 2nd time & then a 3rd time until it hit the van in front of me. Since I am certain my foot was firmly and solidly on the brake pedal, I am also certain that I was not pushing the accelerator pedal simultaneously. Now I will have to deal with the ramifications of the accident, including paying for the damages to the van & my insurance premiums rising, even though I was not at fault -- my Jeep was!!! AGGGHHHH!!!

    I hit the van in front of me causing damage to its tail gate/lift panel, as well as its bumper. My insurance premiums will rise, even though I did not make a mistake/driver error!

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    Reviewed June 7, 2008

    I bought a 2006 Jeep Grand Cherokee Laredo because of the reliability and the weather here in NY. My husband and I had looked at many different kinds and drove a few before coming to a conclusion of buying the Grand Cherokee Laredo. We bought the vehicle in Feb. 2007 and have had it in the shop numerous times. The first instance was the engine light came on while driving down the highway right in the middle of the city. I immediately called the dealership and took it in. Apparently the O2 Sensor had gone out on it (only 23,000 miles on it) and they replaced it. Within a couple of months I had to put it back in the shop for another problem and when I got it back the windshield washer fluid wasn't coming out. I figured that they didn't hook something back up right.

    Again, it went back in the shop. Then, after thinking that everything should be fine, I was on my way to my mother's (4 hour drive away) for Christmas in some not so good weather, I was driving along with the cruise control on at 70mph. All of a sudden the vehicle accelerated and I just thought it was because we were going up a hill. I looked down and I was doing 90mph and staying there. I disengaged the cruise control and turned it off. I waited awhile and turned it back on and set the speed that I wanted to go. As soon as I set the speed it accelerated and went back up to 90mph again. I turned off the cruise control and drove the remaining of the trip in fear that if I used the cruise control it would do the same thing and I had my family in the car with me. On the way home a couple of days later (not running the vehicle) I set the cruise control again and it did the same thing.

    The next day I took it back into the shop and told them the problem I was having along with now the cruise control wouldn't even come on. After about a week of driving a loaner they told me that it was ready and that the powertrain module and blown on it and they replaced it. After driving it again for about 2 months it started doing it again. I took it in again and after about a week they told me that it was a bad batch of powertrain modules and that they replaced it again. I brushed this off as a case of a bad batch from the factory, but after getting it back we used it twice and within the 2 week period the vehicle again did the same thing. This time my husband and I were getting upset that this was happening again. I took the vehicle into the shop again and after a week of trying to figure out what the problem was they called and stated that they were going to have to call and get the factory rep to come out and figure out what the problem was because when they hooked it up to the machine for diagnosis it came up with nothing. I had to have my vehicle back because we were going camping and towing a popup camper behind and couldn't do it with a rental.

    After about another week the dealership called me and asked me to bring the vehicle back in because the rep had asked them to do a couple of test on it. I brought it back in and they kept it for a day or two. I got a call from the service manager stating that they had finally found the problem, which happened to be a wiring problem, but they had to put in another powertrain module and they were on backorder with the factory and one could not be found anywhere else. At this time I am getting upset with the fact that this could not have been found earlier. The other thing that upsets me is that my family rides in the car with me and the thought that this could be a very dangerous situation. Do I trust the theory of some bad wiring or is this a common problem in a 2006 Jeep Grand Cherokee Laredo?

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    Reviewed June 4, 2008

    We purchased a 2003 Jeep Grand Cherokee brand new at the 5* dealership. Since we have owned it we have replaced the brakes 4 times. Have had to have the two front windows fixed to a tune of 1100.00. There was also an additional problem that was fixed at the dealership to the tune of 300.00 and right now it sits at a shop with 600.00 worth of repairs. We will never even look at a Jeep/Chrysler product. They are junk! We just purchased a Mitsubishi Lancer and bought the extended warranty. Hopefully we will have better luck with the new car.

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    Reviewed May 27, 2008

    I bought a used 2004 Jeep Grand Cherokee through an auto buying organization where I work. I was not given the time to run an Autofax on the vehicle, but told someone else was going to take it if I did not make an immediate decision. I bought the vehicle and shortly thereafter noticed there was a vibration every time I stepped on the brake pedal. About the same time I received notification of a settlement in a class action lawsuit in New Jersey telling me I could take my car to a dealership for a brake inspect and replacement of rotors and other parts if needed. I took the car to the Go dealership on So.

    Broadway in Littleton, and it was determined the front rotors were warped. They replaced them free of charge. Naive me, I really thought the problems would stop there. 6 months later and less than 6,000 miles it started all over again, so back I went, where a second set of front rotors were replaced free of charge. At this time,I was told the back brakes were getting mighty thin and would soon need replacement. I left, and within 2 months and less than 5,000 miles later, an intense vibration started every time I would depress the brake pedal. There was a loud creaking door sound every time I would press the pedal also. So, back I went to the dealership again, where they discovered that both the front and back rotors were warped. They replaced the front ones for free again, but I spent $400.00 to have the back ones replaced. Now, although the dealership has been generous in replacement of these brakes, this only tells me there is a continuing problem with brakes on these cars. I was told there were no technical service bulletins or recalls on these vehicles, but isn't it strange ther have been lawsuits? I hold total sympathy with some of the above comments about these vehicles.

    This is an unsafe vehicle that is nothing more than a death trap on wheels. I am afraid to drive this car above 50 miles an hour. When I called Jeep to make a complaint, I was sent to India,and assured someone would be in contact with me. That was three weeks ago. When I called the manager at Go Jeep/Chrysler, I was told a District Manager would call me. That was 2 weeks ago. I think it's about time to start another class action against Jeep. I really believe they are manufacturing faulty vehicles and trying to cover up the fact with smiles and free replacement parts. As it now stands, I have replaced the brakes on this car 3 times in less than 20,000 miles of ownership. It currently has 41,000 miles on it, and I own a car I am afraid to drive to the corner store.

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    Reviewed May 17, 2008

    I have owned my 2000 Grand Cherokee for over 6 years. The brakes have been replaced 3 times since, mainly front rotors that warp. I have had a water pump go bad, and a radiator. Now I am dealing with the notorious Death Wobble at speeds of 40-55mhp my jeep shakes so bad you can hardly hold the steering wheel. I just had new brakes put on ans had the techs look into it and they could not find anything. Now I have to locate a jeep dealership to over charge me for a bad part. Needless to say, its 8 years old, only has 80K miles, but its getting traded in for a different make and model. Very unhappy that no one knows why these shake so bad?!

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    Reviewed May 4, 2008

    Today when I went to the carwash that I have frequented for the eleven years that I have owned my 1997 Jeep Grand Cherokee Limited, I was refused service. They sited unintended sudden acceleration in all makes of Jeeps. After getting on the internet & doing just a short search, I have found numerous reports from consumers on problems of this nature for all years from as early as 1996 to 2007. Never once has Chrysler notified me regarding a problem of this nature. I was not aware of this until today! How can this be!!!! Is this acceptable? I have noticed a problem with my transmission lately, & have had it in to be serviced. It still seems to have a problem, however. I am very nervous about driving this vehicle now!

    I

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    Reviewed April 8, 2008

    I have a 2001 Jeep Grand Cherokee Laredo. I have had several problems with the radiator cooling fan relay. I had to replace this part about five times costing me a bout $350.00 (because I take to my won mechanic, otherwise...) each time it has to be replaced. This relay is located in a very difficult place to get to, so the mechanics have have to take a great deal of parts off to get to this relay. This last time the mechanic informed me that in order to avoid replacing the relay so many times I had to replace the radiator cooling fan control module which cost me $692.29. I have spoken to other jeep owners and seems like that everyone has the same problem plus other problems that I have not encountered yet.

    I contacted Jeep customer assistance center and they say they are not responsible for this. I have spoken to the mechanic that fixes my jeep and he has had several customer with the same problem. My mechanic has used jeep parts to avoid any complaints from myself or Chrysler. I'm very disappointed with the Jeep and Chrysler itself. This is by far the worst automobile I ever had, and I've owned several. It looks good in the outside, but the inside (motor, noise, etc.) are the worst. I want Jeep Chrysler to come out and to be responsible for so much damage to their customers. I will never buy a Chrysler vehicle ever again.

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    Reviewed March 23, 2008

    I own a 2001 Jeep Grand Cherokee Larado with power windows. I have put 40k miles on my jeep and have had 3 window regulators go out in that time span. 2 on the RF door and now 1 on the RL door. I have never had a vehicle with so much window problems. I know that this jeep is out of warranty, but I see on the internet that I am not alone and believe that Jeep/Chysler should make a better window regulator. This leaves your jeep open to easier access and maybe even theft. I have made a complaint to Jeep asking that they warranty the last regulator that has broken which I have temporarly held together with vice grips.

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    Reviewed March 2, 2008

    Brought my 04 Jeep Grand Cherokee in for service. Got a call from service manager-he told me, among many other things, that my rear breaks were gone. Not only were the pads done (he gave me the measurement) but also my rotors were completely shot. It would be $700.00 to fix the breaks. I responded by telling him I JUST HAD my rear breaks done. He acted surprised. I told him not to touch them. I happened to be a block away so I stopped in. I asked to see my car. We walked back and the mechanic nervously grabbed the rotor and pointing to it he said, see its gone. I looked at it and told him I am not supid there is nothing wrong with the rotor. He agreed. Then I pointed to the BRAND NEW PADS and said and there is nothing wrong with those either.

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    Reviewed Feb. 19, 2008

    I too have been having stalling problems with my 1998 Jeep Grand Cherokee Laredo. I am scared to drive on the highway because it sputters and stalls suddenly. The problem has not been found. We have replaced the fuel pump, but the problem continues. This recall should be including older models as well as the newer ones. The danger is all the same regardless of the year the Jeep was made. Chrysler should do something about all of the stalling problems. By searching online, I found that Dozens of people have the same problem with their Jeep. Too many people have had the same thing happen while driving- Thank you.

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    Reviewed Feb. 17, 2008

    Jeep grand cherokee 2000 stalls for no reason. I can be traveling 65 mph or less or sitting in the drive thru. When it stalls, all power is lost & power steering. Very dangerous as I drive in heavy traffic. Very afraid to get behing the wheel.

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    Reviewed Feb. 3, 2008

    My 2002 Jeep Grand Cherokee accelerated on its own at a high rate of speed totalling 3 vehicles and damaging 1 other and with the grace of God, not one of the 10 people got injured seriously or killed as the brakes were not able to stop the vehicle in a four-way intersection

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    Reviewed Feb. 2, 2008

    I drove my 2004 Jeep Grand Cherokee Limited to work, where I park in a parking structure. As I pulled into my space, I had my foot on the brake and my hand on the stick to put it in park. Suddenly the jeep accelerated and hit the cement wall in front of me hard enough to have it bounce back and hit again. I hit the brakes repeatedly and hard to no avail. It sounded as if I was in park with my foot on the accelerator. Then it finally stopped. $6200 dollars in damage later. The whole right front end was a smashed up gapping whole. It looked like I was in a head on collision. The kicker, the air bag never went off!!!! Fortunately, I was not injured, and neither was anyone else. I drive this vehichle on a daily basis with my 2 yr old son! I am seriously considering getting rid of this vehichle.

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    Reviewed Jan. 29, 2008

    My 2004 Jeep Grand Cherokee's rear passenger-side window regulator broke. A new one was installed when I bought it one year ago (10 months ago actually). The part was $250!! It had to come from the dealership. This happens to many, many Jeep Cherokee owners. If their window regulators don't last, they should help pay for repairs even after warantees expire.

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    Reviewed Jan. 25, 2008

    I owned a used 2000 Jeep Grand Cherokee, used because it was my parents car for two years until I bought it off of them. I was also work as a service advisor for Chrysler - Jeep dealership, and used to deal with at least 3-5 people a day, bringing in their vehicles for warped front brake rotors. I had to replace my rotors on my Jeep 4 times in two year and a half years that I owned it, the last time going with an after market product that seemed to solve the problem. I was contacted as part of a class action law suit against Chrysler for the brake rotor problems. I chose not to participate in it, because it was going against my former employer. When I got rid of it, I went to a Dodge Ram 1500, I specifically asked the sales person, a mechanic, and the finance guy if this Chrysler vehicle had problems with their brakes, to which they all answered a confirming No. So after having the truck for 7 months, I had the front rotors replaced at 7K miles, again at 15K miles. at that time, the dealership said that in order to have it covered under warranty, I would have to pay a $50 co-payment, which I did, and they said it would carry a warranty up until 36K miles. so when the brakes started to go again at 24K miles, I decided to deal with the shake and shimmy until it got closer to 36K miles.

    Well, that Dodge dealership closed, with no warning signs or anything. I took it to a Chrysler dealership in the same town, who said that it would cost me $92 to even look at the brakes and that they weren't covered under warranty!! I told them to forget it. I emailed Chrysler directly, in which the girl that replied could not have been more rude and ignorant, even calling me the wrong name, not just once, but then again even after I corrected her the first time!! She told me that I was basically out of luck because that $50 co-payment was with the dealership and not with them. So now, I am stuck with a POS Chrysler product, yet again, I was lied to, taken advantage of, robbed, and with no help from the manufacturer to stand behind their product. I was looking to go back and purchase another Jeep product, but that one girl from Chrysler turned me off on their product all together! It is even to the point now where she is not even responding back to me!

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    Reviewed Jan. 25, 2008

    I simply wish to echo the complaints of Jeep owners whose vehicles are stalling. My 2005 Grand Cherokee with the 4.7L engine intermittently stalls while braking, coasting, and/or turning. It began a few months after I bought it new and has happened 15-20 times in 2 years. The sudden loss of power steering and power brakes, particularly in the middle of a turn in traffic, can be extremely hazardous to the people in my Jeep and anyone around us. I am unable to reproduce the stalling at will, which means a mechanic has never witnessed it. Since it does not store any codes when this occurs, the dealer hasn't been willing to do any troubleshooting. They just give it back to me assuming there's nothing wrong with it. Eventually, after multiple complaints and visits to the dealer, they attached their Co-Pilot to it, which supposedly monitors all of the vehicles electrical functions. Why this wasn't done initially, I don't know.

    I was able to capture two stalls over the course of one week using this device. They could then confirm that it was indeed stalling. Previously all I had was my word with no evidence to back it up. The dealer replaced the EGR valve and purge solenoid, under Chrysler's direction, based on the information from the Co-Pilot. A week later it stalled again. Yesterday Chrysler recommended they replace the ignition module, which they did, because they've seen some cause problems. It is now in testing mode again, with me as the guinea pig, waiting for a stall that finally causes an accident. This vehicle is unsafe and unreliable, and it should be repurchased by Chrysler under the Ohio Lemon Law. Unfortunately, all I have received on that front is resistance. Communication with Chrysler is difficult at best - at worst, impossible. They refuse to acknowledge the severity of this problem, and seem to be waiting for someone to die before they take any action. Further, anyone of any authority is completely firewalled by their customer service department. I don't know any of the information I've sent them has ever gotten beyond my file. Both the dealer and Chrysler claim they have never heard of the symptoms I'm reporting, yet I can go out on the Internet and in 30 seconds find hundreds of stalling complaints from Jeepforum.com, NHTSA, Usenet news, and a host of other sites about Grand Cherokees, Commanders, and Wranglers, between 2004 and 2008, with the Hemi engine, the 4.7L, and the CRD.

    Many of these complaints are eerily similar to mine: Jeep intermittently stalls while slowing down, the dealer can't find any codes or reproduce the problem themselves, and they send it home where it continues to stall. I have sent copies of these complaints to Chrysler and to the dealer. The dealer's owner tells me they are investigating further, based on those other complaints, but I really don't expect much result. The dealer tells me Chrysler won't let them do any further troubleshooting (beyond driving it to see if it stalls) because they can't find any codes. It seems to me, if there's a code registered, that means something the engineers predicted could fail has failed; and if something breaks in a way no one has ever thought of before, there is no way for the computer to know it broke. Before the ignition swap, I had written off ever driving it again. It is unsafe and I am not comfortable tooling around in a vehicle that I know could hurt someone by no fault of them or me. To be as fair as I possibly can be, though, I will drive it again and see if it still stalls, now that another component has been replaced. I do not believe it is my responsibility to test it, but since no one else seems to be able to witness a stall, I have no choice. If it stalls again, now that they have replaced three components per Chrysler's instructions, it will solidify my Lemon case and only work in my favor - that is, unless the next stall is the deadly one. I just have to be especially careful every time I coast, brake, or make a turn.

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    Reviewed Jan. 24, 2008

    I purchase a 2005 Jeep Grand Cherokee and also purchase the extended warranty coverage for $1800 good for 7 yrs/100,000 miles. Less than 2 ears after purchasing the vehicle (~50K miles), the heat stopped working on the passenger side. The dealership told me that they needed to update the software in the HVAC module to fix the heat and that this was not a covered item. Additionally, the vehicle has stalled several times when braking (5-6 times) since I have owned it. I have taken it into the shop for this issue several times and then it recurs. I am concerned because it is a potential SAFETY issue if it stalls in the middle of heavy traffic. I would like to know if there is an investigation of the engines in the 2005 Jeep Grand Cherokee models.

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    Reviewed Jan. 23, 2008

    A couple of months ago, I was driving my 2007 Jeep Grand Cherokee, when it suddenly and violently accelerated, causing me do swerve, dodge and weave, not to hit anything, until I could gain control of the vehicle. The Electronic Throttle Control light was on, while the episode happened. After having the vehicle towed to the dealer, they couldn't find anything wrong with the car. The vehicle had about 5000 miles on it at the time. I refuse to put my children in the car, and after telling that to the man in the service department, he stated that he didn't think the problem would happen again. Not very reassuring. I recently wrote a email to Jeep Corporate, with much of the same information I'm writing here, and they said to go to another dealership. Such crap. I know of 2 other people in my area that have had similar issues with their Jeep. Something is wrong here, and I don't know what to do. I could use the help. Thank you.

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    Reviewed Jan. 22, 2008

    I have a 2002 Jeep Grand Cherokee that I've enjoyed very much. However, I am experiencing no heat on the passenger side of the vehicle. Thanks to the internet, I've discovered that this is a very common problem with the early 2000 models. Having owned several cars before this, I am sure that this should not be happening to a car that is only 5 years old. Mechanics are quoting about $800 to repair this problem. I am also being told that this will probably happen soon to the other side of the vehicle.

    This is the second major problem that has occurred with my Grand Cherokee, the first being that the front differential had to be replaced at 70K miles. Since I do only normal highway miles and do not mistreat the vehicle, I was told that this should not have happened. I wonder how many complaints of this sort you have had and if anything can be done about it. It is a very expensive repair to have to pay for when it is something that should not be breaking down. HELP!

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    Reviewed Jan. 7, 2008

    I have owned my Jeep Grand Cherokee for 1 year, I noticed a few weeks ago that I could hear a wind noise coming through the door. It was a windy day so I didn't think anything about it. But, as days passed, I also noticed that there was a gap between the door and the console. So I made an appointment with my Jeep dealership. After having the car from 9-5 they called an said that it was my fault. That I had opened the door too hard. That I actually pulled the door away from the hinges. Long story short. That is Not a factory default. I guess the car door is supposed to fall off after being opened. I am not impressed with the service or my warranty. I am looking into legal action at this time.

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    Reviewed Jan. 4, 2008

    I own a 2002 Jeep Grand Cherokee Laredo with 65,000 miles. In November 2007, while parked in the driveway, my drivers side window fell. My independent mechanic diagnosed the problem as a result of a defective window regulator. Cost=$400. Now in January 2008, the same thing happened to my passenger window. The cost for this window repair, another $400. How ironic. Total cost to replace window regulators in two month is now at $800!! This is absolutely ridiculous. After reading hundreds of complaints on this website and others, a class action lawsuit against Chrysler and/or the regulator manufacturer is definitely in order here. I would hate for any passenger's or children to get injured as a result of this.

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    Reviewed Jan. 3, 2008

    After owning my 2004 Jeep Grand Cherokee Limited for 2 weeks, the first thing that happened was that my battery instantly without explanation died. I replaced the battery but was haunted by the weird things that the Jeep was doing right before the battery died (flickering lights, dials going wild) The next, more serious event, happened about three days later. I was driving down the road and the vehicles in front of me were slowing to turn. I slowed and then when I accelerated, the gas pedal depressed on its own and I was unable to slow the jeep with the brakes. I thought that maybe I had accidently activated the cruise and turned it on and off a couple of times. As the Jeep accelerated past 65 and braking was not effective, I had to pass a car that I had come up behind (no one was coming the other direction or this would have been the end of the line for me).

    I tried to press the gas pedal thinking that it might be stuck. This only made the Jeep accelerate even more as it kicked it into the passing mode. No one was in front of me at this point, but there was an extremely busy intersection about 1/2 a mile ahead. Instantly, just when I was about to fully panic and start praying for my kids to be taken care of when I was gone, the Jeep stopped. I pulled off the side of the road and turned off the ignition. I let it sit for a few minutes while I composed myself and then turned it on and pulled back out onto the roadway. I drove at 20 mph for the next 5 miles to work and called the salesman to come and get it. He could tell by my voice that it was serious. He brought me a loaner car and came to get the Jeep. The maintenance department replaced an air hose and lubricated the throttle and asked me when I could come to pick it up. I was terrified to even get inside the Jeep. I'm not sure yet what I can do about it legally, but am looking into whether I can make them take it back. I cannot drive the vehicle or even worse put my children in the vehicle. I cannot believe that there has not been a recall with as many reports as I've found on this specific issue on the internet. This is ridiculous!!

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    Reviewed Dec. 27, 2007

    I purchased my 2004 Jeep Grand Cherokee Special Edition used this past February and since then I have both rear regulator/motors go out on my windows. The first window was repaired at over $300.00 the second window came down on Christmas Day and has not been repaired yet due to money problems. At the time I purchased the vehicle I also purchased an extended warranty which does not cover this issue. After looking into this problem on the internet I have found out that a lot of people with Jeep vehicles are having the same problem and that Chrysler will do nothing about it. The least they can do is have a recall on the regulator/motor and put better made parts in there vehicles. I also have an 80's model Ford Taurus that I have had since I was 16 years old and have never had to replace this part. What do we as the buyers have to do to get quality vehicles for our money.

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    Reviewed Dec. 23, 2007

    I own a 1996 Jeep Grand Cherokee Laredo. While idling, with me foot on the brake and my shift in drive, the car accelerates by itself. I have taken it to a jeep dealer twice, spending $1300 total, then an aamco spending $1020 and I am still having this problem. I just got the car out of the aamco shop yesterday and the car is now accelerating and then shutting off. Can anyone help me with this problem?

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    Reviewed Dec. 22, 2007

    got in my 2004 grand Cherokee after leaving restaurant on December 21st and turned on car seats. within 2 minutes i thought i smelled wiring burning. all of a sudden my butt got very hot in one spot and i realized the seat was on fire. it had burned through the seat and looked like a cigarette burn. it had come through the leather seat. i immediately turned the seat heater off and it continued to smolder. odor was more like fabric burning rather than electrical. it took the rest of the evening for the smell to go away.shocked when looked up on google. never received recall notice even though i bought from jeep dealer. it was less than a year old at purchase and i have had jeep for almost 3 years and serviced only there.

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    Reviewed Dec. 17, 2007

    i bought a 2002 grand Cherokee in 2005. about 2 months after i bought it, a check engine light came on. i took it to a neighborhood friend who specialized in transmission work. turns out it was coolant caps had rusted through. apparently the owner before me didn't used antifreeze, but water and the caps rusted through. after that $500, i had not problems until about a week ago. i went down the street and when i returned and shut the door the window fell to the bottom of the door. i frantically went to the internet to see what may have happened. i read the different sites that people had reported the same symptoms that i had(i counted 102 occurrences on one site).

    i emailed Daimler Chrysler to ask them what could have happened. i have not received an email back. i replaced the window regulator like everyone i read about did. i was a jeep fan until this happened and read all the different problems other people have experienced and the horrible customer service they display. i am constantly living with the fear that i will be driving somewhere in a severe downpour one day or in subzero temps and will have the luck of dropping another window like most other people i have read about. i will never ever buy another Daimler Chrysler vehicle again, never.

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    Reviewed Dec. 13, 2007

    I purchased a 2002 Jeep Grand Cherokee Laredo in 2004 with 44K miles. I keep it in very good condition. At about 75K miles, my driver's side window feel into the door in the middle of the night by itself. Apparently, the window regulator broke which costs $500 to repair at the dealership. I had it replaced by a 3rd party for around $300. 2 weeks ago my passenger side door did the same thing while parked in a parking lot. I came back to the car and the window had fallen into the door. THis time I went to the dealer and had it fixed for $500. When I asked if this was a major issue that they saw a lot, he said it happened from time-to-time, but seemed to shrug it off like it wasn't an epidemic or anything. Then, yesterday, I was shutting my back driver's side door and...guess what? You got it...the window fell down into the door. After reading the incidents on this site and others, I now know that this is truly an epidemic that happens to thousands of Jeep Grand Cherokees somewhere between 50K and 80K miles. From what I've read, it seems like once it starts it is only a short time until each of the others start failing. What is this? And, am I the only person that feels like these faulty parts should be recalled?

    r.

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    Reviewed Dec. 11, 2007

    I own a 2001 Jeep Grand Cherokee. The window regulators are faulty in the front and in the rear. My rear driver's side regulator broke sometime on the road yesterday and fell down even with the windows locked. I am lucky the kids that were in the backseat did not put their limbs or head, if not entire body, out the window. Jeep has known about this safety hazard and problem for the last 5 years and they have yet to fix the plastic piece that keeps breaking. I am prepared to file a class action lawsuit against the company for the permanent repair and replacement of the rear window regulators since it is a safety hazard for children.

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    Reviewed Dec. 7, 2007

    I bought our 04' Jeep Grand Cherokee. The vehicle has 51000 miles on it. The steering valve is faulty, the brake rotors are warped and the AWD transfer case is gone. Chrysler does not cover any brake components so I'm out $1200. The steering and transfer case are covered by the warranty. Yet, the transfer case is on National Backorder. Eposti Jeep has been bought by McConnell Jeep and they have no idea when a transfer case will be available. I made calls to Chrysler Extended warranty and to the Chrysler Service line and was told that there was nothing they could do. I never experienced service issues like this with my prior Hondas or Toyotas

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    Reviewed Dec. 6, 2007

    I purchased my 2002 Jeep Grand Cherokee Limited used from the local Jeep Dealer in my area 9 months ago. I have put about 5000 miles on it since purchase (March 2007). All was well until 2 weeks ago when the driver's side window fell without warning while parked in a shopping center parking lot. At first, we thought the car had been broken into, but no sign of entry. We were unable to pull the window up more than half-way.

    The motor was still operational, as the window would power down, but not go up. I contacted the dealership (who had also sold me a brand-new PT Cruiser a while back). The service manager admitted to me that they are seeing a lot of Jeep window problems, and that they would contact me later that day to see if they would assist in the repair.

    They phoned me that afternoon to say that because the vehicle is out of warranty, they would be unable to assist me financially in the repair, which would cost about $400. I have also researched this problem on the internet and have been dismayed to find HUNDREDS of reports of window failures like mine. I contacted Chrysler Customer Service in Detroit, and they were unwilling to assist with the cost of repair, or even acknowledge any responsibility for defective parts (I have a 20-year old Ford truck, and nothing like that has ever happened to any of its windows).

    I have found a replacement regulator/motor from an independent vendor, which claims to have re-engineered the part and carries a lifetime replacement warranty. Tomorrow, my trusted local mechanic will be doing the installation. The Jeep Dealership has lost my business, and so has Chrysler Motors, except for extended warranty work on the PT Cruiser, if any is needed before the warranty expires.

    No more Chrysler products for me. They KNOW they have a problem with these window regulators, and they refuse to issue a recall, because they're making a fortune in service repairs. My local mechanic said he fixes 2 Jeep windows per week at his shop - all late model years. He said one of his customers had 3 windows drop in one day, at a cost of $1200 total to repair. Until someone is injured or killed by this, Chrysler will not recall these. Take your dollars elsewhere.

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    Reviewed Dec. 6, 2007

    I purchased a 2000 Jeep Grand Cherokee with a warranty included from The Eagle Warranty Corporation. A few months later in December work needed to be done to the vehicle. My mechanic wrote up an estimate and contacted the warranty corporation. Shawn at Eagle Warranty approved the work, so my mechanic did the work for me. In completion to the work my bill was $538.88. The claim was made on January 3, 2007. This included caliper, boots, oil change to replace gasket, rear transmission seal, shocks, pads, rotors and labor. When bill was submitted the warranty would only cover $138.99. I paid my mechanic in full because the Eagle Warranty did not send me any money back for the work.

    I continuously called and left messages for a man by the name of Bryan in the Claims Department. I received one phone message from him to return which I did. I repeatedly called him asking for reimbursement. The final time I called I left a message to call me immediately because I will no longer wait around and I may pursue this issue legally if I am forced to. My call was returned within the half hour. He argued with me stating there was not any paperwork submitted and he would not repay me. I insisted that copies of my invoices were sent within the warranty period and I never received anything. Bryan ignored my calls when the warranty was still active and never made payment back to me. He also stated that since the warranty is now expired he will not reimburse me. I told him the claim was made during the active warranty period and he and his company failed to make prompt payment to myself. I want payment as soon as possible.

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    Reviewed Dec. 2, 2007

    If you are keeping track of Jeep Grand Cherokee Sudden Unintended Acceleration you can add a new one. June 17, 2006. Jeep Grand Cherokee suddenly accelerates out of a Minneapolis Car Wash.

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    Reviewed Nov. 29, 2007

    My 2001 jeep grand Cherokee, power window broke because of a defective design (2nd window in a year for me, 1000's of others with same problem)after searching the internet for similar problems I encountered many other jeep owners experiencing the same problem, this is a design flaw.

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    Reviewed Nov. 26, 2007

    In September I went to a car wash to get my 1999 Jeep grand Cherokee washed. I had the vehicle in Neutral and when the wash was complete I shifted the vehicle to drive and it accelerated on its own to full throttle. I stood on the brakes but could not stop the vehicle. I hit a wall behind the car wash and then bounced into a boat that was being dried . Fortunately the owner of the boat got out of the way and was not hit. I went to the local Jeep dealer and told them what happened. They could not explain nor understand why this happened!!! I now hear that this is something that has happened to many people with Jeeps always, when they're shifted from neutral to drive.

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    Reviewed Nov. 24, 2007

    A month after purchasing our new Jeep Grand Cherokee in 2002, the driver side window fell to the bottom of the door. We took the Jeep back to have it repaired. We waited for a couple of weeks for the part to arrive. At that point I had actually called about the part and the corporation said the part was already shipped out a week prior to this. Anyways, the dealership fixed the problem with that window-the regulator. Then in August we had the same exact window regulator break again. We had that fixed at another dealership. Two weeks later we had the front passenger window fall to the bottom of the door as well. Frustrated, we have contacted the customer service department twice by email and once by phone. I talked to a customer service representative just yesterday, November 23 and was told there was nothing that could be done seeing that it was out of warranty. Ironically, we had our rear driver side window regulator break last night. We have already spent over $400 for one window, and have two windows still broken. If we pay another $850 we have no guarantee that the problem is fixed.

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    Reviewed Nov. 23, 2007

    I have a 2002 Grand Cherokee. It has 67,000 miles on it. Recently had the heater blend door failure.Repaired it using the $130 repair kit on ebay. I have not had the regulator issue with the windows yet ...guess I am overdue.Also have not had the brake issue.My issue is the with the Jeep Dealers...they just can not handle the multitude of issues with this car. It overwelms them. Replacement of the heater blend doors is a prime example...10 hours to tear apart the dashboard to get to a $200 part is just bad engineering. I am moving on...no more Jeeps in our family ( after owning seven over the past 20 years.)

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    Reviewed Nov. 13, 2007

    Barb Palos Heights IL (11/13/07)

    I own a 2005 Grand Cherokee. When I bought this car, it had less than five miles on it. Within a month, it began to lurch when I backed out of my driveway. Then I started getting service four wheel drive icons coming up on my dash. I took it for service about four weeks after I bought it and was told nothing was wrong with it. Then it began to stall. It stalled an hour after I had been driving it, always when I needed to accelerate into traffic. Then it started to not start at all. Nice days, rainy days, didn't matter. I had to call Road Assist and have it towed into dealership.

    Each time, I was told nothing was wrong with it. Finally, one day the dash board went crazy. All the lights started flashing on and off and the service tone began to chime constantly. Again (fifth time) I took it to dealer and this time they changed a sensor. Things improved for a bit but now we are at it again. The latest is the icons for service engine soon, service four wheel drive system and I believe service air bags come on and blink for awhile then go off. It's also started to stall when I accelerate in traffic again.

    This is the worst made car I have ever had. It is my third Grand Cherokee and I didn't have this level of trouble with the other two. I did however, have to replace the brakes on the other two pretty early on. The second Jeep, had a service bulletin for brakes so they were replaced free. But the first Jeep didn't and I had to pay for it.

    The gas mileage on this Jeep is nowhere near what they quote on the Maroni. I've yet to see 15 mpg with any regularity let alone 20 mpg. I can honestly say I will NEVER purchase one of these vehicles again. I can't trust this car and that is a major no no in my book. This one is leased and as soon as that lease is up, it's going back. Then, I'm heading to a different manufacturer. Jeep makes nothing but trash. I have friends who also have newer Grand Cherokees and they too have all sorts of stupid issues with the car.

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    Reviewed Nov. 10, 2007

    Vehicle is a 2001 Jeep Grand Cherokee. There is a nationwide issue with these vehicles causing electric window lift mechanisms regulators to fail. The result is that the window falls into the door. It happens often when there is no one in the car such that there is a security risk to personal property in the vehicle. Two people had the windows fall in inclement weather and one in a downpour with babies on board.

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    Reviewed Nov. 8, 2007

    I own a 2003 Jeep Grand Cherokee that has had no major problems but then a couple days ago the passenger window dropped into the door while I was driving. I looked into it a little bit and noticed all that was wrong was a broken cable and a broken plastic gear inside the motor but I couldn't find any parts to repair it so I had to take it in. By talking to the service manager and surfing the web I found out that lots of people are having the same problem but Chrysler is denying that it is a defect so they are not willing to fix it. Well come to find out the dealer cant just repair the parts that are broken(a small metal cable and a plastic wheel valued at about $10 to be generous) They have to replace the whole window regulator because it all comes assembled together in one piece. Nice little scam Chrysler has going on here. I think its fair to say it's a scam due to the fact they will not recall this and fix the problem.

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    Reviewed Nov. 8, 2007

    My 1996 Jeep Grand Cherokee went up in flames in my driveway. The fire dept. determined it was an electrical fire. It had been off for over ten minutes. I had not had any work done on it recently, or added oil to it, nor did I drive it that night more than 5 miles. I found out that there was a recall that could cause engine fires, but Jeep says that that recall did not affect my VIN number. (My VIN is less than 8000 numbers off the recalled 32000). Someone should have them check and make sure that this doesn't happen to another family.

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    Reviewed Nov. 4, 2007

    I own a 2002 Jeep Grand Cherokee that has had its share of normal problems but then a couple weeks ago the drivers window unexpectedly dropped into the door. Luckily it wasn't raining or anything and we got home fine. I did some looking over the door and everything seemed ok and I could hear the motor moving but the window would not come back up. I figured I would check it out the next day and since it was nice out I wasn't worried. Later that day the left side passenger window did the exact same thing. Now I was upset. I decide to start investigating the issue on the internet and found out that lots of people are having the same problem but Chrysler is denying that it is a defect so they are not willing to fix it.

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    Reviewed Nov. 2, 2007

    A very common problem in 1999-2004 model Grand Cherokees has been weak blend and re-circulation doors in the HVAC systems, which causes heat to stop working. My JEEP has this problem and has no heat. In January of 2004 Jeep issued an informational TSB (#24-001-04) which introduced newly designed sub assemblies to repair the original equipment which has a major design defect. This is a very common problem and many people are angry about it and JEEP's lack of help with it.

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    Reviewed Oct. 27, 2007

    2005 Jeep Grand Cherokee, Had several issues of stalling during driving. Took to 2 different dealerships and no one could fix the problem. I owned the jeep from new and this happened at least 1 time every two weeks. I have now encountered a new problem of the A/C not working properly. The air only blows on the floor. Even if i turn the heat on the cold air still blows on the floor. I took into dealership and they replaced the a/c head unit and this did not correct the problem. They said they were going to have to replace the entire ac system. I have now gotten rid of this vehicle and unfortunately will never buy another jeep again. Very disappointing.

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    Reviewed Oct. 24, 2007

    I too, have had problems with my Jeep Grand Cherokee (1999). When I take my foot of the brake say for instance at a red light that turns green, the Jeep lurches forward for no apparent reason. If i'm stopped let's say to get gas and turn the Jeep off, when I turn it back on and again, when I put the Jeep in Drive (from Park) it lurches and actually almost burns rubber. I'm glad I read that I'm not the only one with this problem with Jeep vehicles.

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    Reviewed Oct. 22, 2007

    I have a 2001 jeep grand cherokee larado and this is the 2nd window regulator that i am having to buy at $300 per window, why cant jeep do something about this? i have read many complaints about this, i will never have another jeep again

    i

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    Reviewed Oct. 18, 2007

    We own a 2002 Jeep Grand Cherokee. Over the course of the last two years we have had to replace every window regulator, currently have leaking gaskets, the electrical system is locking up and has frozen the back entry door and we have had to replace a distributor cap. This vehicle has been the worst product and the service prices are astronomical.

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    Reviewed Oct. 16, 2007

    My husband and I purchased a 2002 Jeep Grand Cherokee Laredo 2 years ago, and have had nothing but trouble since. We have had to replace 2 window regulators which costs over $300 per window, and just yesterday the third window regulator broke, and has to be replaced. Also the electric fan which cools the radiator busted about a year ago and costed us several hundred dollars. When it broke, I had luckily just pulled up to my home because I heard some funny noises under the hood of the Jeep. When I put it into park the blade came off and busted a hole through my radiator. Luckily it came apart before I popped the hood to find out what was wrong. That could have been NASTY. Now I'm just wondering whats going to break next.

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    Reviewed Oct. 16, 2007

    I bought a 2002 Jeep Grand Cherokee and 5 days later the passenger side window fell into the door. Apparently this is a huge problem but Chrysler will not recall the plastic regulator.

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    Reviewed Oct. 14, 2007

    i put my 2004 jeep grand Cherokee Laredo into drive and it suddenly accelerated as witness said like a rocket. i was unable to stop it, hitting fences, gas meter and resting in someones living room. major damage. lucky no one was killed. i just bought the car about 2 weeks ago. i was given a ticket but not arrested yet. still under investigation. car has been impounded state police removed the black box and my insurance agent was refused access to the jeep

    jeep totaled, fence totaled, gas meter busted, house major damage. no injurys

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    Reviewed Oct. 12, 2007

    I purchased a 2005 Jeep Grand Cherokee new in Feb. 2005. I kept the vehicle in the garage for the past two years and left it in the rain for the first time this past week. It turns out that the drain tubes in the vehicle were plugged. They were plugged during manufacturing of the vehicle, Chrysler knew of the issue and had issued a technical service bulletin. However since I have over 36,000 miles on the Jeep they would not cover the $1,000 procedure. I told them that this was punishing me for taking care of my vehicle and they should make an exception but they would not, even after I pointed out that the Jeep was less than 3 years old (within the time frame of the warranty), the item was not tied to the mileage (it was not a wear item), and there was no way for me to know unless the vehicle was left in the rain (the tubes run between the outer and inner roof). They didn't care. After buying 5 new Chrysler vehicles over the last 10 years I will NEVER buy another. My wife just purchased a new Acura and there is no comparison concerning customer service. Chrysler treats you like a sucker after purchasing their vehicles, Acura treats you with respect...that is what makes you a repeat customer....Never again Chrysler...Never again.

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    Reviewed Oct. 11, 2007

    Before purchasing my 1999 Jeep Grand Cherokee Laredo, I owned a Honda Civic for 10 years. I purchased my Jeep new and it's been nothing but a money sink hole ever since. Why can't American car manufacturers figure this out. I will never again by any vehicle made by Jeep or it's affiliates. My Jeep is now 8 years old with 80,000 miles and it has a loud popping/crunching/rattle under the driver's side front end, underneath the brake/left tire area. It's also got a loud roaring sound coming from the back end that sounds like a jet taking off. I've had the driver's window motor replace ($380), gas fuel line blew off ($250), water pump replaced ($225), oil leak repaired ($330), rotars & brakes replaced 4 times and it's vibrating again, right front headlight lens replaced, seatbelt retractor replaced, and the list goes on and on.

    What a piece of JUNK. When I buy my new vehicle in a couple of months, it will be a TOYOTA or a HONDA. I hate buying another foreign vehicle, but these are the only 2 companies that can make a vehicle that doesn't nickle & dime you to death. Not to mention the decreasing gas mileage. I used to get about 18.5/mpg, now I get about 14/mpg. Oh, the electronic display for the temperature, direction, mpg, etc., it's not working either. I WILL NEVER NEVER NEVER BUY ANOTHER JEEP. If we all would protest and not buy this junk in the future, they'll go out of business!

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    Reviewed Oct. 10, 2007

    I took my 2007 Jeep Grand Cherokee to a carwash. As the employee turned the car on to bring it out of the wash and put it in drive, the car accelerated by itself and he dodged people, cars and cleaning materials for 10 seconds before the brakes would work again. We filed a police incident report and my car is at the dealership right now. I will not be driving it again as it is a danger and obviously a lemon.

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    Reviewed Oct. 8, 2007

    Last week the regulator on my front passenger window went out and it cost $380 to repair. The mechanic said it is a common problem in the 2004 Jeep Grand Cherokee and similar vehicles. Eight days later, same problem with the front drivers window...Jeep says too bad and that they won't reimburse my cost.

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    Reviewed Oct. 1, 2007

    On 9/17/07 the left front wheel broke off of our 1993 Jeep Grand Cherokee. We were towed to exit 23 where we went to a combination BP/Wendys store. The tow truck driver and co-owner, Ed Dominick, went inside to ask the manager if it were okay to park our vehicles there. He said yes. After we were parked, my husband went inside and talked to the manager to make sure that it was okay and to tell him that we would arrange to have our vehicles removed as soon as we could. He knew we lived 3.5 hours away and my husband also gave him his name, address and telephone number. The next day my husband called from home to speak to the manager again as he was worried about our vehicles.

    That Wednesday, the 19th, friends went to pick up the vehicles but had the wrong kind of towing vehicle. They told the business they'd be back with the other towing vehicle and went back that Saturday to pick up the vehicles and the manager had them towed on 2pm Friday to Tony's Wrecker Service in Bulls Gap, Tn. The store location is Bulls Gap, TN. He gave us no notice that he intended to tow the vehicles and he knew that we were having people come to pick them up, and he had given permission not only to my husband but to the tow truck driver/co-owner. Now we cannot afford to get our things, the wrecker service refuses to even give us our personal belongings and we have not even been sent notice that they have our vehicles. Plus the trailer was loaned to us by a friend and is not even ours. We need some help in getting our things back and we feel that BP should pay. We have contacted the business owner and as the manager told him that he didn't give us permission, they used that as an excuse to brush us off. We need to go to court for justice.

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    Reviewed Sept. 24, 2007

    Well well... I'm glad to know that I'm not the only one... I have a 2003 Jeep Cherokee. In 2005 I replaced my Pass-window $420. Last October one of my back windows fell. I called and was also told by Chrysler customer service that I had to go to the dealership and pay for a diagnosis and then they would decide if they would do anything.

    So my husband and I fixed it temporally. In March my Transmission went out. $3000. In July the other back window fell. I got online to look for possible recalls for the Jeep windows and instead found a recall for a Torque Converter Drain Back Valve on the transmission. This part caused the transmission to overheat and damage to the transmission, on 2003 Jeep Grand Cherokee 4.0 engines.

    The Mechanic shop that replaced the transmission said that this was the part that failed and they waited an extra week for the part to arrive. So with 3 out of 4 windows broke and the trans. info I emailed Chrysler customer service.

    I was told that my Vin # was not one of the affected recalls.(EVEN THOUGH I HAD THE SAME YEAR MODEL, MODEL, AND ENGINE TYPE AND HAD THE SAME PART FAIL AS STATED IN THE RECALL) and that until I took the Jeep to the dealership nothing could be done about my windows. Last Monday, My Drivers side window failed, I bit my tongue and took the Jeep to the dealership and it was going to be $257 per part per window and $164 labor per window.

    About $1,300 total for all 3 windows. I called Chrysler back and they said we will reimburse $750 BUT I would have to get it replaced there at the dealership and I would have to pay for the amount and submit for reimbursement. It would take up to 2 months for refund. I asked it there was a time frame on this offer and was told NO I only had to do what was previously stated.

    I called back not 10 mins later to ask another question and was told by that person that I had 30 days to have the full amount turned in for me to be able to get ANY reimbursement!

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    Reviewed Sept. 12, 2007

    On May 26th, 2007 my husband was about to borrow our son's 2003 Jeep Grand Cherokee Overland, which incidentally, we had purchased earlier in the year expecting it to be a safe and reliable car for college. He had just hitched the trailer to the vehicle's tow hook as it as faced down our rather steep driveway situated on the side of a mountain. He got behind the driver's wheel, and I climbed into the front passenger's seat. He placed his foot on the brake, intending to put the vehicle in gear, and once the vehicle was placed in drive, it suddenly accelerated violently forward.

    He attempted to steer the car to the right where a dirt berm would slow the motion. The vehicle impacted the hillside and rolled onto the top and over onto it's wheels. We were bruised and badly shaken up, but thankfully not seriously hurt. However, had my husband not taken this evasive action, I'm sure our four children would have been orphans by now. Fortunately after the first roll, the trailer got caught in some trees which prevented the car from further rolling further down the driveway and then possibly continuing down the mountain side!

    Even though the police supported our case with the evidence found, Daimler Chrysler concluded that it was driver error. My husband is a meticulously careful driver with an excellent driving record. We are immensely aware of the caution required on such a steep slope, especially when in the process of towing a trailer, so why on earth would he suddenly accelerate with full force down such a steep driveway and then decide to turn right into an embankment to stop?

    Thankfully it happened to us, and not to our two sons who were later going to drive almost 2,000 miles across country to go back to college together. Imagine how easily driver error would have been labeled at this age group. I have written to the Daimler Chrysler Customer Claims Resolution Group and to the five Directors of the Board of Daimler Chrysler, explaining what had happened.

    The only response I received was a brief and rather flippant letter from the Customer Claims Department denying that there was anything wrong with the vehicle but thanked me for raising my concern! I think it is outrageous that such a large organization should be allowed to get away with this at the customer's expense. I wonder how many more people this could have happened to, only they were never able to tell their story?

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    Reviewed July 23, 2007

    I bought a certified pre-owned 2000 Jeep Grand Cherokee in Oct of 2005. A few months later, the car would overheat while driving up hills. I took the car to the dealership for repair 5/20/06. They told me it was the fan clutch and repaired it under my service contract. the car still kept overheating. I returned to the dealer on 6/2/06, but they said they could not figure out what was wrong and gave the car back to me. By 7/06, I took it in again and this time they told me it was the radiator and replaced it under the service contract. In 1/07, again the car over heated. I took it the the dealership again and they told me it was the radiator and replaced it under the service contract. In 5/07, the car overheated again. I took it in, but was told that I would have to pay for the new radiator because my service contract was up. When I called the manufacturer, the person said that before I owned the vehicle, it already had two radiators replaced. Between the overheating problems,the other repairs and the service warranty for the repairs, I have spent over $5000 in less than two years for a certified pre-owned vehicle.

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    Reviewed July 14, 2007

    My Car was purchased in Feb 2002 in July 2002 I was picking my up child from a birthday party at a local gymnastic center when my Grand Cherokee accelerated into the side of the building causing thousands of dollars in damages. Luckily it hit the men's bathroom which was unoccupied at the time.

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    Reviewed July 4, 2007

    I owned a Jeep Grand Cherokee back in the 90's (well into the 100,000 miles)and LOVED it. Now i own a 2006 Jeep Commander. After a month of owning it, it went dead while slowing down at a yellow light. Everything went quiet. It's a good thing i was coming to a stop. It happened again while we were in traffic, idle. Then, while dropping off kids at school and going over the speed bumps on campus at UNDER 15 mph the front wheel base sort of came off place and it rattle and vibrated the car violently, until i stopped, reversed/forwarded the car a bit several times until the gears seemed to fall back into place. This has happened several times, even while going into pot holes...isn't this a Jeep?! This is one of the reasons i got it, so that i could be a bit rugged. Not so with a Commander. The dealership has tried to fix my complaints but the mechanics are at a loss. The only way for them to actually experience my complaints would be for them to come live with me indefinitely until these things happen again while they are riding in my car day in and day out. When my lease is due next September, i'm NOT keeping it.

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    Reviewed May 31, 2007

    2004 Jeep Grand Cherokee.Driver window broke 8/06.Cable regulator replaced under warranty. 5/30/07 Passenger window went down on its own. Cable regulator broke.

    Warranty expired 02/07.Contacted Huffines Jeep. Explained situation and that obviously Chrysler has some problem with their product. They would not repair and gave me an estimate of around $380 to repair.

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    Reviewed May 28, 2007

    Bought a Jeep Grand Cherokee new from Donalson in Silsbee, TX. 2/25/06 The first front window just fell after 49,855 mileage. Cost $347.83 to fix. The power window regulator went out. 10/4/2006, the next front window again just slid down after mileage 60,334. Replaced regulator through Dixie Glass services for $247.02. Manager at Dixie Glass said the parts department was having a hard time keeping in stock because of all the demand for that part. Also, the price was rising. Again, I walked out of work and my rear window has fallen.

    Rarely do I use the rear windows, yet I will have to again replace the regulator. I have it clamped shut because I cannot afford to replace the window regulator at this time. The odds are that the other rear window will be falling soon anyway. I have notified Chrysler about defect. Another neighbor is having similar problems with her new Jeep windows. I have both receipts for the work performed on the front windows. Is there some recourse to this defective product?

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    Reviewed May 21, 2007

    We have a 2005 Jeep Grand Cherokee with 32,000 miles on it that had the check engine light come on. Transmission was being hesitant. Scheduled dealer appt. and 2 days before, trans. gave a loud clunk and stopped working. Towed into the dealer and was told Chrysler declined warranty work until WE paid for and had a full transmission fluid change including filters, for $332. Because we didn't have this done, the trans fluid lost it's prime. I know of vehicles with 100k miles on them that haven't had service and run like clockwork. I asked, if it lost the prime, where did the fluid go? No answer. We are now doing service at a private garage to see if this fixes problem for $100 instead. If it does not fix problem, we will get out of lease early, pay penalty fees and NEVER buy another Jeep / Chrysler. Funny, our 1986 Jeep CJ 7 is immaculate and runs beautifully. Ever since owning Jeep Grand Cherokees (2000, 2003 and 2005), we have had problems. No more. Done. Going with an import next.

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    Reviewed May 13, 2007

    I bought a Jeep Grand Cherokee, Limited w/Hemi engine in December. At 3,500 miles, the Jeep began randomly stalling out. I took it in. They said it was the Jeep's on board computer. They fixed. Happened again a week later. They changed the ignition. Happened again a DAY later. I was told this could be the same glitch that is happening w/the Commander -2007.

    Loss time. Loss money. Sat on a Chicago expressway w/2 small children for 4 hours today waiting for a tow truck at great risk to my family. Almost got broad-sided trying to make a left turn a week ago. This is a DEATH TRAP!

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    Reviewed May 1, 2007

    Let me first say that to make my story so bad is that I work for Chrysler electronics in Huntsville. I have purchased 10 Chrysler products in the last 9 years, but not again. I have a brand new V8 Grand Cherokee. The vehicle surges, and especially really bad at 30-55mph. Sometimes it is only a slight surge, but at other times it is constant and more violent. I also have a popping noise at times coming from the right rear end. This Jeep only has 2,500 miles on it. It is so frustrating and I can't get anything done about it.

    I have taken the vehicle to the dealer 7 times in the last 2 months, and there response is as expected, that the vehicle performs as is designed. BULL!! I have repeatedly called their consumer hot line and they tell me that they rely on the dealers opinion, I asked to speak to someone higher up, and they told me that there was no one higher up. I called straight to the top to Tommy Lasorda's office. Of course they did not let me speak to him, but I have been in constant contact with his secretary. I have gotten no where. I asked for them to either give me a new one or give me my old vehicle back which they still have and they say absolutely not. Why does Chrysler think they are in the shape they are? And this dealer is horrible. It is a common joke where I work that you do not take a wheel barrow to this dealer to have it worked on.

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    Reviewed April 8, 2007

    I have had two incidences while driving my 2007 Jeep Grand Cherokee, the first time I was coming over a hill approaching a stop sign as I applied the brake the RPMs reached 6000 I was able to stop the Jeep with no problem with the brakes I put it in neutral and the RPMs continued to raise so I shut it off. I restarted and drove away fine.

    Just last night I was driving to work while going up a very steep hill that has many twists and turns not to mention only small guard rails to keep me from plunging to my death the Jeep started to accelerate on its own and the brakes became hard I kept stomping on them until they finally grabbed and I could slow down enough to pull over put it in neutral and turn it off.

    This happened twice and I am now terrified to put my children in that vechicle. Unfortunately it is Easter Sunday so I am unable to contact my local dealership.. This is a lease vehicle with LESS than 2000 miles on it. I really hope something is done with this.

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    Reviewed March 26, 2007

    My 2000 Jeep Grand Cherokee is a lemon. Repair after repair after repair. and i am not alone. Daimler Chrysler should refund our money for these vehicles. No wonder the car manufacturers are tanking. Their products stink.$4000.00 worth of repairs in the last 3 years.

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    Reviewed March 10, 2007

    My beautiful 32-yr. old daughter was killed as a result of a tragic automobile accident on October 31, 2006. She was rear-ended on Interstate-10 by a man driving a Ford F-150 pick-up truck.

    The vehicle she was driving, a 2004 Jeep Liberty, burst into flames upon impact and my daughter was burned to death. Since my daughter's death, I have learned that this same thing has happened before and Chrysler has had numerous law suits that were settled out of court. The problem is, the fuel tank and filler neck on the Jeep Liberty (and Jeep Grand Cherokee) was designed and installed in a location (behind the rear bumper) that is susceptible to rupture or puncture in a rear-end collision. When gasoline escapes from a ruptured or punctured fuel tank, a high risk of fire and explosion exists.

    Chrysler knows full well about this problem, but apparently it is cheaper for them to settle out of court than to change the design of the vehicle. Because of this terrible tragedy and tremendous loss of such a beautiful life, I feel an obligation to warn everyone of the potential danger when driving these vehicles. The public has a right to know BEFORE they purchase these vehicles. I wish someone would have warned me.

    My daughter, a third grade teacher, was burned to death on her way to work. She had not yet celebrated her one-year wedding anniversay and she had just moved into her brand new home just 3 weeks before the accident. No vehicle should ever explode and burst into flames in a rear-end collision. Something should be done about this before others are killed needlessly.

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    Reviewed March 10, 2007

    I own a 2001 Jeep Grand Cherokee Limited. I thought I was buying a top of the line vehicle but at this point, I would never purchase a Jeep vehicle again. I have had both regulators to go out in my front windows.

    First the driver's side and then the passenger front window. At a cost of $330.00 for the first and $350.00 for the second, needless to say I was very upset. Not only did the window regulator explode but the very next day, the blend door stopped working. I have heard from several friends that they have the same problem with theirs. Now the blower control module for automatic air has also quit working.

    Both of my front seats heaters have quit working. To fix the seats will run approximately $300.00 a piece and the blend door I have been quoted from the dealership will be between $1000-1200. The blower control module is $187.00 w/o labor. I am sure the labor will be at least $100.00. Are there any recalls in the works for these problems? I have about $2200.00 in repairs to get the car in shape to trade or sell.

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    Reviewed March 8, 2007

    On Tuesday, 3/6/07 my son was driving our 2000 Jeep Grand Cherokee LTD when he pulling into his parking spot at work and the Jeep suddenly accelerated at full throttle. He applied the brakes as hard as he could but flew right into into a concrete wall. We heard from our insurance company yesterday and they did total the vehicle. Thank God no one was injured (and that my grandchildren were not in the vehicle with him).

    I think I'm also glad it was a total. There is no way in this world that I would ever feel comfortable with my family being in that car again....and I wouldn't have wanted to try selling it to someone else. I can't believe with all the complaints I'm finding out about Chrysler takes no responsibility. I feel totally screwed by the big corporate world.

    We have no GAP insurance on the vehicle. The difference between the insurance payoff (less our deductble)leaves us having to come up with about $2,800 to pay it off. And now we have no family size vehicle.

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    Reviewed Feb. 27, 2007

    My Jeep Grand Cherokee was shifting hard going from reverse to forward, sometimes delaying. Recently, the car just stalled while decelerating. I took it to Battlefield Ford, Charlottesville, Virginia, where they started an investigation. They told me that the level of transmission fluid is to be exact or it will cause an imbalance of pressures in the torque converter lock-up clutch causing the stalling.

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    Reviewed Feb. 27, 2007

    My grand Cherokee was shifting hard going from reverse to forward, sometimes delaying. Recently, the car just stalled while decelerating. I took it to Battlefield Ford, Charlottesville, Va, where they started an investigation (other similar complaints) and they told me that the level of transmission fluid is to be exact or it will cause an imbalance of pressures in the torque converter lock-up clutch causing the stalling. Do you believe this? i heard that there is a handful of other cars who have 45RFE or 545RFE transmissions with these stalling problems. Shouldn't there be a recall if this serious problems exists? It is a horrible experience to drive a car and wonder if it's going to stall at any time!

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    Reviewed Feb. 17, 2007


    I was preparing to complete my left-hand turn at an intersection in my 2004 Jeep Grand Cherokee Limited, and before I could straighten out the truck it suddenly accelerated, hitting a vehicle stopped at the red light. Fortunately, the other driver wasn't hurt, just shaken up and I was wondering what just happened. I estimate the damage to be in excess of $2500.00 .

    The part about this is that I'm concerned about is that NO AIRBAG(S) were deployed !!!!!


    Damage to the drivers-side front quarter panel, headlight array, bumper, fender and other damage not yet discovered.

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    Reviewed Jan. 29, 2007

    On January 8, 2004 I purchased a new Jeep Grand Cherokee Overland, which I was reluctant to buy because of the poor history of Fuel economy I had read about. The salesman, Jason Fisher, passed me off to the sales manager, Neal Dow, and two other sales/business managers. They all assured me that my information was wrong, and assured me that I would get better gas mileage on the Jeep, then I was getting on my current Minivan of 16-18 MPG.

    I returned a few weeks later to complain that I was only getting 10 MPG. I was advised to be patient for at least 2000 miles for the engine to loosen up. At 2000 miles I was advised to wait until I hit 4000. I have repeatedly contacted the sales managers, service managers, and finally the owner. I am now past 9000 miles and still getting the run a round with excuses.

    I have been accused of not knowing how to do the MPG calculations at one point, that it was a result of my not topping off my gas tank (which is illegal in CA). They continue to insist that my Jeep is OK, and have no idea why the very poor gas mileage. I pointed ou the thick soot on my tail pipe, which I was advised was a sign that my carburetor was adjusted to rich...but they brushed that idea off. The new service advisor, Chris Ramirez, advised me the other day that he had the same Jeep, and was getting 22 MPG, not 10 like me.

    I feel like I was lied to in order to close a sale, and the fuel economy promised was greatly exaggerated. There only fix has been to offer to take it back as a trade in for another vehicle, but at my loss. I will be taking the loss in depreciation, plus paying the sales taxes, etc., again.

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    Reviewed Jan. 25, 2007

    I also have had both front window regulators go out on my 2003 Jeep Grand Cherokee. The passenger side went out about 2 years ago and in the past month, the driver's side went out. Not only has mine done this, but 3 other people that I know who own Jeep Grand Cherokees have had this happen to them as well. I also called the company to see if there was a recall and of course they denied. This seems very strange to me that there is no recall on the window regulators when 4 people (including myself) have had this happen to them.

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    Reviewed Jan. 13, 2007

    Sludge complete engine failure on my 2002 jeep grand Cherokee after 72000 miles.

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    Reviewed Dec. 31, 2006

    I have not contacted Jeep yet. I have two Jeep Grand Cherokee's. A 2001 & 2002. Both belong to my two daughters. On 09 March, 2006 the 2002 Jeep I had the left front window regulator assembly replaced for a cost of $384.10. On 07 March, 2006 the 2002 Jeep I had the passenger front window regulator replaced at a cost of $384.10. On 12 July, 2006 the 2001 Jeep I had the left rear door regulator replaced for a cost of $328.13. Now the 2002 Jeep has another window that needs a regulator. Where does it end? Why can't the American car companies have a better product? What can I do to recoup some money? Thanks

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    Reviewed Aug. 9, 2006

    I was employed as a car hauler. On July 3rd I was to load my truck at a dealership with auction cars. The first unit I was to put on my truck was a 2004 Jeep Grand Cherokee, I put the vehicle in 4 wheel drive to avoid wheel spin while backing onto my truck. As I backed it on the rack above my cab I was just about in the position that the unit needed to be in. As I stepped on the brake the Cherokee lurched backwards crashing to the ground, rolling to the right before finally landing on the right side tires. I was unaware of the sudden acceleration problems until I recently seen a news report on the Cherokee. Needless to say I was fired two days later.

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    Reviewed July 11, 2006

    In Sept. 2005 the regulator (window motor) needed to be replaced in our 2001 Jeep Grand Cherokee, front driver side door. This was a $330 repair.

    In June of 2006, the same thing happened to the window on the front passenger side window so I called Chrysler to see if there were any recalls on this problem. They said no. I decided to Google the problem and found there were lots of others out there with the same problem.

    Chrysler is willing to split the cost (another $330) of this repair with us. I wanted them to so the same with the first repair back in Sept. 2005, but they refused our request.

    How ridiculous is it that a regulator (motor) went bad in both of the front door windows. Chrysler is not standing behind their JEEP product.

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    Reviewed June 15, 2006

    After reading about sudden accelerations in Jeep Grand Cherokees, it took me back a few years ago when I was a valet. On more than a number of occasions, I experienced sudden accelerations when putting Grand Cherokees into reverse.

    Luckily, I never had the misfortune of getting into any collisions, as I learned with driving an enormous variety of vehicles, that whenever I was putting a Jeep Grand Cherokee, a Dodge Durango, or even a Chrysler mini-van in reverse, to make sure my foot was firmly on the brake, and gently shift the gear into reverse.

    Had I not taken the precaution, I'm convinced that I would have been fired from being a destructive valet. I'm confident that there are plenty of others who deal with parking cars that they have had similar experiences.

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    Reviewed Aug. 3, 2004

    My 2002 Jeep Grand Cherokee Limited takes off (accelerates wildly) without warning. Has happened in both drive and reverse. It takes a mighty effort on the brake to stop it. This has happened on 5 occasions and the dealer's service department says they haven't heard of the problem and beacuse it hasn't happened for them they don't know what to do. This is a major serious accident waiting to happen.

    I will not drive this car again but it presents me with a moral dilemma. No one else should drive it either.

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    Reviewed Feb. 13, 2002

    As I was braking at a stoplight my 2000 Jeep Grand Cherokee suddenly accelerated and roared forward, causing a 2 car accident. My foot was on the brake the whole time and yet the car zoomed forward like it was possessed.

    I am shaken and upset and angry. This is my only car and I am scared to drive it for fear the same thing will happen again. And this will affect my insurance as well!

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    Reviewed July 2, 2001

    About 1 1/2 months ago my wife complained to me about our 2000 Jeep Grand Cherokee accelerating forward after the vehicle was place in Park and after my wife took her foot off the brake. I didn't believe her then since I figured she must have had her foot on the accelerator and the car in Drive, not Park. Well, this past weekend, 6-29-01, my wife got home with my kids and mother-in-law after going to the mall and parked the jeep about 1-2ft in front of the garage door. She came to a complete stop, placed the jeep in Park and took her foot off the brakes.

    To everyone's surprise in the jeep, the car accelerated forward, crashed through the garage door and then crashed into our other car already parked inside the garage (note: it's a one car garage). Now I'm stuck with three insurance claims, one under each car's policy and one under our homeowners policy. Allstate will pay for the damage and the dealership will fix the jeep, however, we don't want the jeep back. It is NOT SAFE.

    I can't imagine what could have happened if we went to Buffalo and Niagara Falls in the jeep as we intended to do that day. Can you imagine being stopped at a scenic overlook and the jeep then catapults you into the gorge?!

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    Reviewed Feb. 13, 2001


    On a Friday morning in late January, 2001 I was driving my 2000 Jeep Grand Cherokee (with only 5,000 miles on it!) to work... I came to a complete stop at a STOP sign... let a car go by... started up, going left at a slow pace (narrow back road in Massachusetts) and WHAM... my truck veered to the left, to the right, started to skid sideways and quicker than a wink slammed me forward into a telephone pole... all in an extremely short distance!!

    It was as if my truck was possessed ... which was exactly how I described to the local police. I had no control ... there wasn't anything that I could do... the brakes didn't seem to work and the acceleration continued until it hit the utility pole. In addition, my airbags did not deploy!

    Thank goodness I didn't hit anyone and no one was hurt... I had bumps, bruises, a large bang on my head, etc.... Needless to say my husband and I immediately contacted Daimler Chrysler that same day (along with the insurance company and the rental car agency!!) and they did send out an investigator (who, based on input from the auto body shop, never even looked under the hood, since it is still jammed shut) ...and they did send me the findings. According to the auto body shop, my damage starts at $7,000 and will increase once they are able to open the hood.

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    Jeep Grand Cherokee Company Information

    Company Name:
    Jeep Grand Cherokee
    Website:
    www.jeep.com