Integrity Warranty Reviews

Integrity Warranty might be a great option for you if you drive a luxury car, EV or high-mileage vehicle. The company is backed by a stable casualty insurance provider. However, the company only sells through dealerships, and there’s limited information online, so it can be challenging to get a service contract if there’s no dealer in your area.

Based in Ooltewah, Tennessee, Integrity Warranty offers vehicle service contracts for pre-owned vehicles. It’s a wholesale company that sells its plans exclusively to dealerships. Integrity Warranty’s plans include both stated component and exclusionary coverage, with each backed by Plateau Casualty Insurance Company.

In addition to vehicle service contracts, Integrity Warranty provides guaranteed asset protection (GAP) insurance. The company is a member of the National Independent Automobile Dealers Association.

Note: GAP Insurance helps cover you if your car is stolen or totaled and you still owe more on your car loan than your car’s depreciated value.

» LEARN: What is a vehicle service contract?

Integrity Warranty is licensed in most states, except for Florida and Washington. Its plans cover vehicles up to 20 years old with up to 200,000 miles on their odometers. It also offers coverage for EVs and luxury vehicles. Check with a dealership to learn whether you can purchase an Integrity Warranty contract for your vehicle.

Integrity Warranty offers five vehicle service contracts, ranging from a basic powertrain plan to exclusionary coverage. Its top-tier plan, Total Exclusionary, covers electronics and technology with an entertainment package.

It also offers an EV policy that’s similar to the Total Exclusionary plan with additional coverage for hybrid and EV components. Both the EV and Total Exclusionary plans offer optional coverage for commercial use and modifications, including tires and lift kits, an aftermarket product that increases the car’s ground clearance.

This table compares Integrity Warranty’s five coverage levels. The Basic policy offers protection for powertrain components, like the engine and transmission. It can cover vehicles up to 20 years old with up to 200,000 miles.

The Total Exclusionary plan is available for vehicles up to six years old with 60,000 miles or less. Integrity Warranty’s other plans cover vehicles between those ages and mileages.

» LEARN: What does a car warranty cover?

Integrity Warranty coverage limits

Most extended warranty companies limit payouts based on the vehicle’s value through the National Automobile Dealers Association. Integrity Warranty doesn’t provide sample contracts on its website, so check with a dealership for more information.

You can only purchase an Integrity Warranty vehicle service contract through an authorized dealer. It doesn’t sell its contracts directly to the public, making it difficult to get information about potential costs. The price of an Integrity Warranty contract may vary based on several factors, including your car’s make and model, age and mileage.

To find an authorized dealer in your area, you can contact Integrity Warranty at 877-483-6659. A dealer can also explain the options you have for a deductible, payment plan and contract length.

» MORE: How much does an extended car warranty cost?

Integrity Warranty offers additional benefits with all its service contracts. These include roadside assistance, towing and rental car coverage. The company doesn’t provide specific information about benefits and limits on its website, so check with a dealer to learn more.

24/7 roadside assistance includes towing, battery service, flat tire assistance, fluid delivery and lock-out assistance.

When purchasing an Integrity Warranty vehicle service contract, make sure to ask questions and review the policy to understand its terms. The company provides limited information about its policies online.

If you have a contract through Integrity Warranty, you can transfer the policy to a new owner if you sell the vehicle privately. You can also cancel your contract by contacting the dealership where you purchased it. The dealership will need to contact Integrity Warranty to process the cancellation by providing an odometer statement and a reason for cancellation.