Hyundai Sonata Reviews
Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Hyundai Sonata
The Hyundai Sonata is a mid-size car that debuted in 1985. Read more Hyundai reviews to learn about other models.
Hyundai Sonata Reviews
Filter by Rating
- (21)
- (10)
- (5)
- (8)
- (75)
Popular Mentions
- 4,567,379 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,567,379 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 25, 2024
My 2012 Hyundai Sonata's engine seized on me at 113,000 miles and change. I had it towed here and there but while I was waiting for the first tow truck I came across these articles about engine seizing and getting a free engine if the car was part of the recalls. Now mind you I never took it but for maybe one recall but I always took care of the car, oil changes, tune ups etc. Come to find out when it finally got to the dealership at Napleton in West Palm, FL they checked it for the codes for recall, and sure enough, it qualified for a new engine and I got one 2 1/2 months later.
Now mind you I was supposed to get a loaner car and they did not have any so they sent me to Enterprise for a rental but I did not have the deposit $ on my cc to get a car so I was stuck in that regard but how can I complain. My engine had an extended warranty on it, and I now have a new one. She might need a new paint job now and a new tint job to make her all pretty but normally it takes up to 3-4 months for this process. She was brought in at the end of August and here we are at the end of October and she's all mine again. Thank you Jesus ** for your awesome service! I will buy Hyundai forever!! xoxo
Reviewed Oct. 10, 2024
I don’t want to say it was my first time to buy Hyundai Sonata 2015 through Carvana. The car had only 3000 miles warranty and right after the warranty ended the the engine issues started and from then every couple weeks I get engine issues and I pay literally all the money that I worked for during those weeks to repair the engine. Now the engine totally broke down at 88k miles!!!. And I can’t afford to pay for new engine and can’t pay for the financing monthly payments (there’s still like 5 years to pay it off!!!).
I live in a nightmare now I am a low income family and my car was the only source of income to earn living. Hyundai screwed me up with their terrible cars and unfortunately I didn’t do a research on their cars before I buy my car because I found out that all customers complain about their engine issues. If someone please know anything about to sue them or if there is any settlements against them please let me know because I am so desperate now because of them
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Oct. 8, 2024
Hyundai as a whole should be ashamed of themselves. I have a 2017 Hyundai Sonata that has had the same issue since 50k miles. Oil gets into the combustion chamber and fouls the spark plugs. I'm currently at 101k miles and this is the 7th time the same problem has happened. SEVENTH. I took my car to Tuscaloosa Hyundai the first time this happened. They said they didn't know what was causing this. There are social media groups with 100s of people talking about this same problem. Sounds suspicious that they didn't know what was going on.
Instead of telling me then that to fix this problem I would need a whole new engine (Which isn't covered under warranty because in Feb of 2022 by 2017 car was already too old to be covered under warranty- even though Hyundai made a defective engine.) Tuscaloosa Hyundai was perfectly happy to take my money for this same problem MULTIPLE times- giving me hope that "Maybe the next time they will replace the engine". Even said the new standard is to get the combustion chamber cleaned every 6 months ($600 charge twice a year!?).
Do yourself a favor and just don't buy Hyundai. They are an unethical company- and make defective engines, gladly letting local dealerships profit off your misfortune to have ever bought a Hyundai. Tuscaloosa Hyundai- I challenge you to do better as a company to fight for your customers who end up with these defective engines. I'm 1000s of dollars down, can't afford to keep making these repairs and still owe on a car that was never made to last past 100k.
Reviewed Aug. 24, 2024
I have owned my Sonata for nearly a year and have been very pleased with the value and performance. It averages 36 to 37 mpg. And is beautifully appointed. I find the quality of materials and fit and finish to be above average. Ride and performances are very good. No serviceable problems thus far.
Reviewed Aug. 13, 2024
Do not get a hybrid machine from Hyundai - they will not honor the warranty!!!! I have a 2014 Sonata Hybrid, the hybrid battery just went on it. 2012-2016 models years are supposed to be covered under a lifetime warranty. Dealer won't honor it and when I went through their claims department, they refused it as well. This was a big selling point when we bought the car as we are high mileage drivers. They refuse to look at any documentation I have showing the warranty being lifetime stating the determination has already been made.. Before this happened I was telling everyone how great Hyundai was - no more. There will be no recommendations from me on any of their cars. I have already told people not to go the hybrid route, and after the experience I have had - they are listening!!
Reviewed Aug. 5, 2024
Took my 2017 Sonata in for navigation and suspension issues, they take pictures and video of when dropping off the vehicle in the service bay. Clearly my rim was not scratched up and dented the way they left it and they are denying repairs on that. MY navigation is covered by the extended. The customer sucks and they're a rip off.
Reviewed July 9, 2024
In 2021, I lost my first car that I bought and was immediately forced to lease a car last minute since I could not at the age to rent. I went to Hyundai because they had options that were decent for a lease. I got the 2021 Sonata Hybrid Blue. I was given a hard time where I was because I didn’t know there were laws put in place after the pandemic. This annoyed the person who was leading the car to me and I felt like I was stupid in the room. I called Progressive and they were unbelievably sweet and were helpful throughout the process. My rep made it easier for me to take the car home that day with no difficulties while it seemed the person leasing it to me was making it more difficult for me to take it home. When I got my car home, I never got a walkthrough on how to use the vehicle. It was pick up and go home. The features were awful and customer service was awful during the last three years.
CarPlay would not go at times or would be immediately lose connection when I was traveling somewhere unknown. It would drop. This then continued onto music when it would randomly skip songs and during the middle of a song. I contacted to have this problem fixed but it was “not their problem to solve.” Then did not follow up to who I could connect with. Then came to driving. Either I would get a screaming alarm that I was going to hit a car when I was very distant away and stopped on time or I would get a gentle notification saying a car was moving forward when a car was not moving forward. I looked over the manual to see if I could turn this setting off because it made me anxious driving and there was no turning it off (I was taught always to keep eyes on the road, anything can wait if you pull over).
Then came the big one. I was debating on following through to buy or not in March since it my last payment was next month. I ended up in a car accident March 1st where I was not at fault and I had to brake a good three miles to avoid hitting the car in front of me to where I then got sandwiched. The first insurance returned money and followed up but when I gave the rest of the lease payment to Hyundai, they also got $4,795 over from my car accident that was supposed to be given back to me to get a new car. I contacted customer service about this in March 4th when everything came through. They said the check would be there by April. It’s now July 10th and I still have not received a check. I have called them and they have continued to say “it takes four weeks for approval, then four weeks to write it out, then four weeks to send.” When I contacted my lawyer, they said it only takes a month.
They’re now REFUSING to give me the money that the insurance that was at fault gave Hyundai. They’re saying they have no legal team to get around this case. My lawyer and I talked with them today after another month of waiting and they said they are waiting for the check to be sent out for another two weeks. It’s been an annoying, headache, and unbelievable process. This company obviously does not care about customer service but cares about taking their customers' money away. I don’t recommend. Please look into a car company that is worth investing and caring about customer service and that can help you with issues as a driver. It should not be that complicated. This car company is CRIMINAL.
Reviewed July 1, 2024
I purchased a used Hyundai 2016 Sonata hybrid on June 13, 2023 and have taken it to get its engine fixed three times since I bought it. I have already had the whole engine replaced once and currently it is in your Hyundai service department with same issues it had before engine was replaced. I am still financing my car and can't use it because it keeps breaking down. I am very disappointed in this whole situation and wish to know if there is a way Hyundai can make it right. I have lost all faith in my vehicle being a dependable car for work and transportation for myself and my family. I ask that Hyundai pay off my remaining balance on car loan and just take this car from me since I can’t even drive it. My phone number is ** Claudia.
Reviewed June 24, 2024
This should be a crime! Hyundai putting the consumer in death traps! So our 2018 Sonata just dies in Houston traffic with no warnings, no lights, just dies in crazy rush hour traffic. 295 dollars to tow off Houston highways. Hyundai could care less and it's obvious as they still bad cars and they know it! Something needs to happen. Shut down this place. Putting people at death's door, driving a car they just shuts off, no warning, just dies. Run from these junk vehicles as Hyundai could care less and will do nothing but lie and give excuses. What a JOKE.
Reviewed Dec. 16, 2023
I bought two Hyundai one 2012 and 2016 both with same engine problems from factory, when you try to fix with dealer they just try to wash his hand and make you to pay $800 for diagnostic when you know is a noise engine defect before get 100,00 miles, they just try to help you if you bought on dealer and made all maintenance with them, this is ridiculous, all my cars always are and keep in excellent shape…I will never buy this brand again, no more hyundai for me.
Hyundai Sonata Company Information
- Company Name:
- Hyundai Sonata
- Website:
- www.hyundaiusa.com