Hyundai Sonata Reviews

I have owned my Sonata for nearly a year and have been very pleased with the value and performance. It averages 36 to 37 mpg. And is beautifully appointed. I find the quality of materials and fit and finish to be above average. Ride and performances are very good. No serviceable problems thus far.

Do not get a hybrid machine from Hyundai - they will not honor the warranty!!!! I have a 2014 Sonata Hybrid, the hybrid battery just went on it. 2012-2016 models years are supposed to be covered under a lifetime warranty. Dealer won't honor it and when I went through their claims department, they refused it as well. This was a big selling point when we bought the car as we are high mileage drivers. They refuse to look at any documentation I have showing the warranty being lifetime stating the determination has already been made.. Before this happened I was telling everyone how great Hyundai was - no more. There will be no recommendations from me on any of their cars. I have already told people not to go the hybrid route, and after the experience I have had - they are listening!!

Took my 2017 Sonata in for navigation and suspension issues, they take pictures and video of when dropping off the vehicle in the service bay. Clearly my rim was not scratched up and dented the way they left it and they are denying repairs on that. MY navigation is covered by the extended. The customer sucks and they're a rip off.

In 2021, I lost my first car that I bought and was immediately forced to lease a car last minute since I could not at the age to rent. I went to Hyundai because they had options that were decent for a lease. I got the 2021 Sonata Hybrid Blue. I was given a hard time where I was because I didn’t know there were laws put in place after the pandemic. This annoyed the person who was leading the car to me and I felt like I was stupid in the room. I called Progressive and they were unbelievably sweet and were helpful throughout the process. My rep made it easier for me to take the car home that day with no difficulties while it seemed the person leasing it to me was making it more difficult for me to take it home. When I got my car home, I never got a walkthrough on how to use the vehicle. It was pick up and go home. The features were awful and customer service was awful during the last three years.

I purchased a used Hyundai 2016 Sonata hybrid on June 13, 2023 and have taken it to get its engine fixed three times since I bought it. I have already had the whole engine replaced once and currently it is in your Hyundai service department with same issues it had before engine was replaced. I am still financing my car and can't use it because it keeps breaking down. I am very disappointed in this whole situation and wish to know if there is a way Hyundai can make it right. I have lost all faith in my vehicle being a dependable car for work and transportation for myself and my family. I ask that Hyundai pay off my remaining balance on car loan and just take this car from me since I can’t even drive it. My phone number is ** Claudia.

This should be a crime! Hyundai putting the consumer in death traps! So our 2018 Sonata just dies in Houston traffic with no warnings, no lights, just dies in crazy rush hour traffic. 295 dollars to tow off Houston highways. Hyundai could care less and it's obvious as they still bad cars and they know it! Something needs to happen. Shut down this place. Putting people at death's door, driving a car they just shuts off, no warning, just dies. Run from these junk vehicles as Hyundai could care less and will do nothing but lie and give excuses. What a JOKE.

I bought two Hyundai one 2012 and 2016 both with same engine problems from factory, when you try to fix with dealer they just try to wash his hand and make you to pay $800 for diagnostic when you know is a noise engine defect before get 100,00 miles, they just try to help you if you bought on dealer and made all maintenance with them, this is ridiculous, all my cars always are and keep in excellent shape…I will never buy this brand again, no more hyundai for me.

I preface this to say I am not the original owner, but I've now had 7 trips into a dealership including 4 for oil consumption tests (after 1,000 miles of driving each time) that clearly show their engine is failing. Hyundai refuses to even offer any discount to replace the engine they know is garbage; this means that I now have the choice of driving until the bearings fail at which point they would have to replace entirely for free or I get to shell out $10,000 out of pocket. Everyone I know understands to never buy a Hyundai given they have had obviously bad products they hid, have bad resale knowing these problems, and even worse customer service philosophy. I hope this review helps others avoid this manufacturer, especially anyone looking for used vehicles. You may be safe if you're the original owner, but even that is risky. I never had a problem with Nissan or Toyota, if that helps anyone.

I have a 2016 Sonata SE love it, however it has 2 major issues both manufacturer's defects. First one is oil consumption. Then I have paint peeling on the roof where the roof meets top of windshield. Problem started about 8 months ago. I thought it was something I did.after looking into the problem I found out that Hyundai is very aware of problem. Champaigns and possibly a class action lawsuit. I called Hyundai to see what I could do. I was told to take it to a dealership and they'd do an inspection and go from there. Well I heard from dealership and was told that Hyundai would pay 60% of the cost to repair problem and I was responsible for the other 40% which would cost me about $950. I was absolutely floored. I was told to contact Hyundai and see if I could appeal the decision so I did and a rep named Amber contacted me I explained situation she said she would look into it and get back to me.

Our 2014 Hyundai Sonnata's engine seized over a month ago now. We had it towed three days later to the dealer as there was a recall for the engine and possible repairs on an extended warranty as a result. Here we are more than 30 days later and I have yet to receive a call on how my vehicle is doing. We have a case manager assigned to the case but she will not call me. I leave her an average of 2 messages a day and she will not call back. I call the local dealer that is still "running tests" on the vehicle to see if it is covered under warranty and she tells me she cannot help.