Hyundai Sonata Reviews

One fine day Rear door locked out. Nothing can be done. When taken up to the dealership, they said there are similar concerns for this or another models. Changing the entire latch is only solution. When asked about the other doors, they said other doors can have the same problem down the line. One door repair cost is $1200. I wrote to Hyundai and they rejected any repair as warranty is over. This is ridiculous.

Bought a 2016 Hyundai Sonata Hybrid, had nothing but problems since the first month we bought it. It's now 2025, they had to replace the motor and then finally said it was the Hybrid battery. We have 10,000 miles on the motor, and now they are saying it is the motor and want documentation of all our oil changes. Horrible customer service from Hyundai and the dealership.

My 2012 Hyundai Sonata's engine seized on me at 113,000 miles and change. I had it towed here and there but while I was waiting for the first tow truck I came across these articles about engine seizing and getting a free engine if the car was part of the recalls. Now mind you I never took it but for maybe one recall but I always took care of the car, oil changes, tune ups etc. Come to find out when it finally got to the dealership at Napleton in West Palm, FL they checked it for the codes for recall, and sure enough, it qualified for a new engine and I got one 2 1/2 months later.

I don’t want to say it was my first time to buy Hyundai Sonata 2015 through Carvana. The car had only 3000 miles warranty and right after the warranty ended the the engine issues started and from then every couple weeks I get engine issues and I pay literally all the money that I worked for during those weeks to repair the engine. Now the engine totally broke down at 88k miles!!!. And I can’t afford to pay for new engine and can’t pay for the financing monthly payments (there’s still like 5 years to pay it off!!!).

Hyundai as a whole should be ashamed of themselves. I have a 2017 Hyundai Sonata that has had the same issue since 50k miles. Oil gets into the combustion chamber and fouls the spark plugs. I'm currently at 101k miles and this is the 7th time the same problem has happened. SEVENTH. I took my car to Tuscaloosa Hyundai the first time this happened. They said they didn't know what was causing this. There are social media groups with 100s of people talking about this same problem. Sounds suspicious that they didn't know what was going on.

I have owned my Sonata for nearly a year and have been very pleased with the value and performance. It averages 36 to 37 mpg. And is beautifully appointed. I find the quality of materials and fit and finish to be above average. Ride and performances are very good. No serviceable problems thus far.

Do not get a hybrid machine from Hyundai - they will not honor the warranty!!!! I have a 2014 Sonata Hybrid, the hybrid battery just went on it. 2012-2016 models years are supposed to be covered under a lifetime warranty. Dealer won't honor it and when I went through their claims department, they refused it as well. This was a big selling point when we bought the car as we are high mileage drivers. They refuse to look at any documentation I have showing the warranty being lifetime stating the determination has already been made.. Before this happened I was telling everyone how great Hyundai was - no more. There will be no recommendations from me on any of their cars. I have already told people not to go the hybrid route, and after the experience I have had - they are listening!!

Took my 2017 Sonata in for navigation and suspension issues, they take pictures and video of when dropping off the vehicle in the service bay. Clearly my rim was not scratched up and dented the way they left it and they are denying repairs on that. MY navigation is covered by the extended. The customer sucks and they're a rip off.

In 2021, I lost my first car that I bought and was immediately forced to lease a car last minute since I could not at the age to rent. I went to Hyundai because they had options that were decent for a lease. I got the 2021 Sonata Hybrid Blue. I was given a hard time where I was because I didn’t know there were laws put in place after the pandemic. This annoyed the person who was leading the car to me and I felt like I was stupid in the room. I called Progressive and they were unbelievably sweet and were helpful throughout the process. My rep made it easier for me to take the car home that day with no difficulties while it seemed the person leasing it to me was making it more difficult for me to take it home. When I got my car home, I never got a walkthrough on how to use the vehicle. It was pick up and go home. The features were awful and customer service was awful during the last three years.

I purchased a used Hyundai 2016 Sonata hybrid on June 13, 2023 and have taken it to get its engine fixed three times since I bought it. I have already had the whole engine replaced once and currently it is in your Hyundai service department with same issues it had before engine was replaced. I am still financing my car and can't use it because it keeps breaking down. I am very disappointed in this whole situation and wish to know if there is a way Hyundai can make it right. I have lost all faith in my vehicle being a dependable car for work and transportation for myself and my family. I ask that Hyundai pay off my remaining balance on car loan and just take this car from me since I can’t even drive it. My phone number is ** Claudia.