Hyundai Sonata

I'll start by saying I have been a loyal customer of Hyundai for many years. This is my second Hyundai vehicle and I was quite happy with it until last year, when the paint on my vehicle started peeling unexpectedly. After some research, I learned that it's a known issue which would typically result in a recall (but did not). The dealership I work through filed a claim with Hyundai on my behalf which was denied. Paint continued peeling in the same spot as well as in new areas. At this rate, my car will look like a military vehicle thanks to the camouflage effect of the peeling paint, which continues spreading and popping up all over the car.

2nd Owner of a 2016 Hyundai Sonata and since day one, I noticed the massive amounts of oil the vehicle consumed. I have tried to contact the dealer who I purchased the vehicle from and they will not help because they are a KIA dealership and they only service KIA vehicles, so they referred me to a Hyundai dealership. Since then I have done several oil consumption tests and all of them deemed the vehicle consuming large amounts of oil. When I finally scheduled a oil consumption test with World Hyundai, on my way to do the test the vehicle seized while driving! (Ironic) Soon as I get to the dealership (stealer ship) they tell me they cannot help unless it is covered by Warranty. To be covered by warranty it specifically states to test rod bearing failure, which the dealership refused to do unless I changed the spark plugs. WORST EXPERIENCE EVER!

Shout out to the guys at South Point Hyundai service department. Stopped by without an appointment to get help getting my car key dislodged from the ignition. The guys teamed up, jumped in and resolved the issue in minutes. They were super kind, very knowledgeable and sensitive to my situation. Personable and courteous! Double Five Stars. ⭐️

I have a 2013 Hyundai Sonata. I bought this at a dealership and have had nothing but issues! Recently my car broke down randomly no check engine lights nothing. I’ve gotten oil changes for the past year every other month and no one could tell me the issue. It ended up being a recall issue and Hyundai has had my car 3 weeks and pretty much told me go screw myself oh well. No help with a rental, no resolution and no care for the work I’ve missed or the fact that this car is garbage. Do not buy.

My daughter bought a 2011 Hyundai Sonata in 2017 as a 16 year old. At age 20 the car had 98,000 mi and is just about 10 years old. Because she is a second owner, she doesn’t get to use the 10 year, 100,000 mi warranty but we heard that within the recall timeframe they do sometimes help customers. This is not the case for us. My daughter did take care of her car but not at the dealerships because they are too expensive. She did not know of the engine recall.

My 2011 Hyundai Sonata has been burning oil since it hit 120,000 miles. Hyundai had sent a few letters explaining that this is a known problem in their Sonata's from 2011-2014. I did the Oil Consumption Test as per the requirements in order to possibly have the motor replaced. They proceeded to tell my dealership that it is not covered because the car is over 100,000 miles. I had a case worker with Hyundai tell me that if there is an internal problem with the car they will replace the motor. They are saying that it is normal wear and tear. I have never had a car burn oil as this one does and it's progressively getting worse. The car burns 3 quarts of oil every 1000 miles. Obviously it is an internal problem if it is burning oil. Either that or they lie about how good their cars are and that they don't last more than 120,000 miles.

I have a 2012 Hyundai Sonata Hybrid and loved it. In 2018 the car started periodically stalling out, all lights on dashboard came on, and this annoying alarm starts beeping. My dash reads "Hybrid Check System warning" and it told me to pull over. It would usually start after 10 or 15 minutes and I wouldn't have that problems for months down the road again. I took it to the dealership in Longview, Tx and of course they never could find anything. I even recorded it one time with my phone and when I went to show them they didn't seem interested.

Hyundai refused to cover seized motor on 2011 Hyundai Sonata due to me not performing the knock sensor upgrade despite being informed by MULTIPLE Hyundai customer care representatives that the upgrade notification was never mailed to me. Was mailed to previous owner!! Hyundai was found at fault for producing a defective vehicle which just so happened to be one that I owned and in a effort to put a band aid on their defective motors they required that the knock sensor be installed for the motor to be covered. Would have been incredibly nice to know this Hyundai! Oh but the previous owned was notified so claim denied. Completely ignorant! Will never consider purchasing another Hyundai and I will make sure to tell my experience to anyone and everyone who will listen.

It took me six months to get title to the car after I purchased it when the lease is up. I still do not have the bill of sale for the car. The customer service is terrible and rude. They keep on lying that they sent it out but I still do not have it.

In 2018, I purchased a brand new Hyundai Sonata for my 16 year old daughter. I felt that she could have the car at least till she graduated college with the Hyundai 5 Year/60K Mile warranty. What could go wrong? About 19 months after owning the car, the antenna fin cover on the roof and the front Hyundai grill emblem "H" came off while washing the car. By the way, I have a yearly car wash subscription with a local car wash business so the car gets washed at least twice a week. Anyway, I was able to recover the the fin cover but not the front emblem.