Hyundai Sonata Reviews

I would not recommend buying a Hyundai to my worst enemy. They have a known motor problem with connecting rod bearings. My 2016 Sonata with 48,000 mi Is burning approximately a quart of oil every 300 to 400 mi. The car has been dealing maintained since day one with all receipts for oil changes and everything. Well I'm trying to do an oil consumption with the dealership suddenly my check engine light came on and I need new phasers on the engine and I have a valve cover leak. Hyundai will not do anything for me. Even if I was to spend all that money I'm still going to have a bad motor. Why would I do that? Do not buy Hyundai!!!!

We bought a HYUNDAI SONATA Hybrid in year 2022. We have low mileages. Before we reach the 3year milestone we have air condition problem. To drop off the car for repair, we experienced very poor communication. The car was kept in the dealership service for a week. During that period time, we have to call 3 times, texted and email in order to get an update.

One fine day Rear door locked out. Nothing can be done. When taken up to the dealership, they said there are similar concerns for this or another models. Changing the entire latch is only solution. When asked about the other doors, they said other doors can have the same problem down the line. One door repair cost is $1200. I wrote to Hyundai and they rejected any repair as warranty is over. This is ridiculous.

Bought a 2016 Hyundai Sonata Hybrid, had nothing but problems since the first month we bought it. It's now 2025, they had to replace the motor and then finally said it was the Hybrid battery. We have 10,000 miles on the motor, and now they are saying it is the motor and want documentation of all our oil changes. Horrible customer service from Hyundai and the dealership.

My 2012 Hyundai Sonata's engine seized on me at 113,000 miles and change. I had it towed here and there but while I was waiting for the first tow truck I came across these articles about engine seizing and getting a free engine if the car was part of the recalls. Now mind you I never took it but for maybe one recall but I always took care of the car, oil changes, tune ups etc. Come to find out when it finally got to the dealership at Napleton in West Palm, FL they checked it for the codes for recall, and sure enough, it qualified for a new engine and I got one 2 1/2 months later.

I don’t want to say it was my first time to buy Hyundai Sonata 2015 through Carvana. The car had only 3000 miles warranty and right after the warranty ended the the engine issues started and from then every couple weeks I get engine issues and I pay literally all the money that I worked for during those weeks to repair the engine. Now the engine totally broke down at 88k miles!!!. And I can’t afford to pay for new engine and can’t pay for the financing monthly payments (there’s still like 5 years to pay it off!!!).

Hyundai as a whole should be ashamed of themselves. I have a 2017 Hyundai Sonata that has had the same issue since 50k miles. Oil gets into the combustion chamber and fouls the spark plugs. I'm currently at 101k miles and this is the 7th time the same problem has happened. SEVENTH. I took my car to Tuscaloosa Hyundai the first time this happened. They said they didn't know what was causing this. There are social media groups with 100s of people talking about this same problem. Sounds suspicious that they didn't know what was going on.

I have owned my Sonata for nearly a year and have been very pleased with the value and performance. It averages 36 to 37 mpg. And is beautifully appointed. I find the quality of materials and fit and finish to be above average. Ride and performances are very good. No serviceable problems thus far.

Do not get a hybrid machine from Hyundai - they will not honor the warranty!!!! I have a 2014 Sonata Hybrid, the hybrid battery just went on it. 2012-2016 models years are supposed to be covered under a lifetime warranty. Dealer won't honor it and when I went through their claims department, they refused it as well. This was a big selling point when we bought the car as we are high mileage drivers. They refuse to look at any documentation I have showing the warranty being lifetime stating the determination has already been made.. Before this happened I was telling everyone how great Hyundai was - no more. There will be no recommendations from me on any of their cars. I have already told people not to go the hybrid route, and after the experience I have had - they are listening!!

Took my 2017 Sonata in for navigation and suspension issues, they take pictures and video of when dropping off the vehicle in the service bay. Clearly my rim was not scratched up and dented the way they left it and they are denying repairs on that. MY navigation is covered by the extended. The customer sucks and they're a rip off.

In 2021, I lost my first car that I bought and was immediately forced to lease a car last minute since I could not at the age to rent. I went to Hyundai because they had options that were decent for a lease. I got the 2021 Sonata Hybrid Blue. I was given a hard time where I was because I didn’t know there were laws put in place after the pandemic. This annoyed the person who was leading the car to me and I felt like I was stupid in the room. I called Progressive and they were unbelievably sweet and were helpful throughout the process. My rep made it easier for me to take the car home that day with no difficulties while it seemed the person leasing it to me was making it more difficult for me to take it home. When I got my car home, I never got a walkthrough on how to use the vehicle. It was pick up and go home. The features were awful and customer service was awful during the last three years.

I purchased a used Hyundai 2016 Sonata hybrid on June 13, 2023 and have taken it to get its engine fixed three times since I bought it. I have already had the whole engine replaced once and currently it is in your Hyundai service department with same issues it had before engine was replaced. I am still financing my car and can't use it because it keeps breaking down. I am very disappointed in this whole situation and wish to know if there is a way Hyundai can make it right. I have lost all faith in my vehicle being a dependable car for work and transportation for myself and my family. I ask that Hyundai pay off my remaining balance on car loan and just take this car from me since I can’t even drive it. My phone number is ** Claudia.

This should be a crime! Hyundai putting the consumer in death traps! So our 2018 Sonata just dies in Houston traffic with no warnings, no lights, just dies in crazy rush hour traffic. 295 dollars to tow off Houston highways. Hyundai could care less and it's obvious as they still bad cars and they know it! Something needs to happen. Shut down this place. Putting people at death's door, driving a car they just shuts off, no warning, just dies. Run from these junk vehicles as Hyundai could care less and will do nothing but lie and give excuses. What a JOKE.

I bought two Hyundai one 2012 and 2016 both with same engine problems from factory, when you try to fix with dealer they just try to wash his hand and make you to pay $800 for diagnostic when you know is a noise engine defect before get 100,00 miles, they just try to help you if you bought on dealer and made all maintenance with them, this is ridiculous, all my cars always are and keep in excellent shape…I will never buy this brand again, no more hyundai for me.

I preface this to say I am not the original owner, but I've now had 7 trips into a dealership including 4 for oil consumption tests (after 1,000 miles of driving each time) that clearly show their engine is failing. Hyundai refuses to even offer any discount to replace the engine they know is garbage; this means that I now have the choice of driving until the bearings fail at which point they would have to replace entirely for free or I get to shell out $10,000 out of pocket. Everyone I know understands to never buy a Hyundai given they have had obviously bad products they hid, have bad resale knowing these problems, and even worse customer service philosophy. I hope this review helps others avoid this manufacturer, especially anyone looking for used vehicles. You may be safe if you're the original owner, but even that is risky. I never had a problem with Nissan or Toyota, if that helps anyone.

I have a 2016 Sonata SE love it, however it has 2 major issues both manufacturer's defects. First one is oil consumption. Then I have paint peeling on the roof where the roof meets top of windshield. Problem started about 8 months ago. I thought it was something I did.after looking into the problem I found out that Hyundai is very aware of problem. Champaigns and possibly a class action lawsuit. I called Hyundai to see what I could do. I was told to take it to a dealership and they'd do an inspection and go from there. Well I heard from dealership and was told that Hyundai would pay 60% of the cost to repair problem and I was responsible for the other 40% which would cost me about $950. I was absolutely floored. I was told to contact Hyundai and see if I could appeal the decision so I did and a rep named Amber contacted me I explained situation she said she would look into it and get back to me.

Our 2014 Hyundai Sonnata's engine seized over a month ago now. We had it towed three days later to the dealer as there was a recall for the engine and possible repairs on an extended warranty as a result. Here we are more than 30 days later and I have yet to receive a call on how my vehicle is doing. We have a case manager assigned to the case but she will not call me. I leave her an average of 2 messages a day and she will not call back. I call the local dealer that is still "running tests" on the vehicle to see if it is covered under warranty and she tells me she cannot help.

We purchased a used 2016 Sonata for $12,000 with 84,000 miles in Aug 2021. At 130,000 miles all of a sudden the engine quit. Called corporate and quickly they told me to take it to a Hyundai service location to make sure it qualified for lifetime engine warranty; because the engines in those few years were having trouble. Got our vehicle qualified by dealership and they replaced the engine at no cost to us. Quick, thorough, customer-friendly service and saved us a bunch of money when we did not know what we were getting into. I will definitely buy a car from Hyundai again if their services like this!

We purchased a 2011 Hyundai Sonata from the Hyundai dealer in 2011 with only 7000 miles. I have meticulously cared for this car. It has always been garage kept, oil changed at 5000 miles, and all recalls performed. In 2021. I noticed it started excessively using oil with well under 100,000 miles on it. Took it to the original selling dealer and was told it was not covered under the hundred thousand mile warranty because I was not the original owner. Very frustrating when you buy for less superior car for the warranty and the company won’t stand behind their product.

I bought the car in October 22 and it was working fine. On Saturday, July 1st, I went to have dinner with my family and the car would not start. The was smoke at the back of the car. The car was towed the next morning and the service department at Hyundai told me I had to wait at least a month for the car to be inspected. Therefore, until the car is inspected I don’t have a loaner or a rental car, so I’m spending an insane amount of money in Uber. I was told that after the inspection it may take 4 or 5 months for the car to be repaired. We’re talking about a new car with an allegedly defective engine. It is not my fault the car doesn’t start. I need a solution ASAP.

I bought a brand-new Hyundai Sonata on March 11 in Minnesota. Two months later, I moved to Colorado and on the way the car broke down with 1,353 miles on it in a desolate area of Colorado. It had to be towed to Greeley, Colorado. At first, I was told by the service manager at 5:05 p.m. on May 22, before the car would be looked at the next day, that I might have put bad gas in the car and then it wouldn't be covered under warranty. He estimated the repair cost could be $8,000 to $9,000 in such a scenario. Obviously, that caused me a sleepless night. The next day, however, I was informed that the car had a bad fuel injector and was covered. I was given a loaner car while it took it took several days to repair but I did have to drive four hours round trip back to retrieve my vehicle.

Bought a new 2017 Sonata and within a year paint was peeling off. Hyundai said not their problem. The engine burns 4 quarts of oil in 2500 miles. Hyundai knows this is an issue and that the engine will need replaced but has had me jumping through hoops for 6 months and every time I do what they tell me to do, they add something new. Absolutely horrible experience and I wouldn't drive another Hyundai if they gave it to me for free. Horrible car. Horrible customer service. Horrible company.

First time Hyundai buyer. Picked up the Sonata N line. Started having problems with it about 8500 miles. Brought it in for service, they didn’t repair it. They claim they couldn’t duplicate problem. Left dealership immediately. Had same problems. Rescheduled an appointment, once again they couldn’t duplicate problems. Contacted Hyundai corporate, what a waste of time. They scheduled my appointment at a new dealership. What a waste of time again. Had a case manager Leena, this lady could care less about my problems with the car. The car sat at the second dealership for a week and Leena claimed they were still diagnosing car.

Owned 6 vehicles before my Sonata, this is by far the worst vehicle. They sell extend warranties which they keep you from using, it is a lie you can use it. Multiple engine issues early on. Sue them under the lemon law quickly if that is happening to you!! At 60 k oil was burning, start from 0-10 has hesitation, bucking of engine, knocking or clicking on acceleration, my engine is falling apart. However the True issue in what an unprofessional company this is becomes evident when you ask for help——no calls, mistakes by Case management, you have to pay for your engine issues out of pocket, delay contact or tactical postponing so they don’t have to pay for issues, etc. Zero accountability from this company, horrendous communication and they stonewall you. Expect them to ignore you.

I urge ANY and EVERYONE who reads this review to STAY AWAY from Hyundai! My wife purchased her car in 2016. The car she purchased was a 2013 Hyundai Sonata. The ran marvelous throughout the years she has had UNTIL about 3 weeks ago. My wife sent me a picture of her check engine light all of a sudden turning on and her oil light blinked and went away. My initial thought was that her car was low on oil, so I put oil in her car and everything ran fine. When my wife gets off from work, she proceeds to drive her car and all of a sudden her car stalls and turns off, IN THE MIDDLE OF HER DRIVING ON THE INTERSTATE!!

I don't have any negative feedback on the Reliable Hyundai. However, my feedback is about Hyundai itself. I have a Sonata 2013 with 130K mileage. Recently, its engine started making noises and burning oil. When I took it to the Hyundai, they said this car has an extended warranty due to having this type of issue, and its engine needs to be replaced. But, before doing that, they need to run some test and send it to the corporation for approval.

My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and Hyundai denied my engine claim for exceptional maintenance neglect on Dec 8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil not being able to get to the pistons inside my engine. It's not fair to customers when the company know their engines have a manufacture defect.

I bought my 2021 Sonata Limited off the lot in April. It was a decent car until it hit about the 1 year mark. I then started having problems with my car where it would shake and lost all power. It was towed to the nearest dealership. Even though the check engine light had come on and told them the problem b/c the car wasn't do it anymore they made me come get it. Less than 24hrs later it did it again and I had to have it towed for the 2nd time. They had it for over a week and didn't do anything to fix it. Gave it back, was driving on the freeway at 85 and lost all power again. Towed again to different dealership-they had it for over a week and said it was fixed. Drove it home and less than a week doing the same thing. Towed to another dealership-They had it for 2 weeks and finally "fixed" it. The car doesn't have the power it used to have and doesn't run right.

After a few weeks and a back and forth exchange with the help of The Better Business Bureau, Hyundai Consumer Affairs reached out to me with an offer letter for the remaining balance of the rental car reimbursement. I accepted and now have what I was asking for. Needless to say, it was a lot of hassle and after all said and done I do not feel like a valued customer and will not be doing business with Hyundai for my future vehicles. That said, I do appreciate that they finally did the right thing so I am bumping their rating up by 1 star.

I bought a Hyundai Sonata sport 2.0T. After it reached 110.000, the engine had a problem with OIL CONSUMPTION; I purchased an Extended Warranty with a PROTECTION PORTFOLIO (Never buy this insurance, but it does cover nothing in the end), and they said that it was a manufacturing problem from Hyundai. Still, Hyundai washes their hands and declines, saying it is out of warranty. At this point, no one responded. I have to buy a new engine that is over $9.000. I would never recommend this brand, mainly because after 100.000 miles, you will need a new ENGINE, and no one will respond; at that time, the coverage will end, and even if you buy an extended warranty, it will not cover.