Honda Odyssey Reviews

One of the primary reasons I chose to purchase a certified pre-owned Honda from an authorized Honda dealership was the expectation that I was buying a quality vehicle that had met Honda's standards. Being told that the vehicle's ownership history was a factor in denying assistance was particularly frustrating, especially since the vehicle was sold through Honda's certified pre-owned program. I am sharing my experience so that other consumers are aware of how this situation was handled and in hopes that Honda will reconsider its response to safety-related concerns such as this one.

We are very disgusted that this issue was already known by honda and they failed to place the vehicle on recall or wave the repair cost. They supposedly had a previous recall for certain years and only for a certain time frame that the issue would have had to taken place during those times... But my mother only drives less than 8k miles a year, so the issue wouldn't have happened before 2015, as the miles on her van were still very low. We are issuing a complaint against honda for this issue. We are asking for reimbursement for the repair for the piston ring job which was $4000. While we had the vehicle in for this repair, we were also informed of other issues with the van, and we went ahead with those repairs as well, which brought our repair bill total to over $6419.

C). The had a bad designed transmission. So they did a recall. Because I had low miles, they just installed an "fluid" pump inside the transmission. I did NOT get a newly designed replacement. From 10000 to 120000 miles, It would "bang" when shifting directly into reverse. So I had to always shift into drive before shifting into reverse. The transmission would ever so slightly slip a bit in cold weather. At about 120000 miles, I had to pay $2485.00 to have it rebuilt / Remanufactured. So 1 out of 3 problems Honda was helpful. The other 2, well, I was on your own. But I really like driving my 2003 Odyssey. But would like to travel, and having side, knee, curtain airbags would be a good thing. My 2003 Odyssey just passed the 200000 mile mark.

Honda has acted in bad faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanent addresses the problem. Our experience after contacting Honda Corporate to get some help is that this is a money maker for them. Infuriating. Never buying Honda again.

They are basically calling me a liar. It's not gonna pass inspection because my engine light is on. I had the computer put on the car to have a diagnostic done and the letter says this can cause major problems for the vehicle to not start and the engine light to come on. They say the fuel pump has nothing to do with my car not passing inspection. It clearly says this part not being repaired can trigger that. Someone is not doing their job so now I'm faced with getting tickets because of this car not passing inspection. I'm leaning towards taking Honda to court because this makes no sense. I received a letter telling me to be aware of problems I will be facing if this doesn't get fixed.

Mr Theodore

Honda Canada tech said they did not know what the problem was and I informed them the problem was this cable. Honda said no, as we fixed that problem and you have the upgraded cable. After replacing 4 or 5 cables and 3 months time they replaced the cable that was the known issue, as the NEW UPGRADED CABLE was defective. The dealer took the van interior completely apart, I mean it was how the van goes thru the factory. None of the mechanics I know have ever seen a new car this bad and yet I contacted the Head of Honda Canada and he did not return my calls but had a CSR rep. owning the van for 6 months it spent 3 months in the dealer. I asked for help trading it in. AGAIN HONDA CANADA SAID WE, "WILL FIX THE PROBLEM AND WILL NOT ENTERTAIN TRADING YOUR VAN IN."

Due to the technology in the van safety features don't work all the time. i.e. door locks while I am filling it up with gas - though not normal honda says it's ok. Idle stop does not work most of the time. Honda gave me a list of 20 conditions where it will not work. defeats the whole purpose having it. Radar cruise control will not engage or will not resume and in the city slows suddenly misreading a car or when in a turn it reads the guard rails and slows down. I turn it off when in the city. Toronto has speed limits as low as 18 mph as another form of taxation but they say it is for road safety, so I would like to use the cruise to prevent me speeding. Min tickets are $100.00. Canada does not have any laws to protect consumers on most major purchases. It is up to the consumer to embarrass the OEM to get them to provide the product you bought and not a refurb.

Other than the technology the van rides great and is very quiet. All my family and friends who own Hondas and recommended this van are in shock at the poor quality product and how the CEO has dealt with me. I am going to drive the vehicle and trade it in as soon as possible. the Honda dealer offered to trade it in for a new one plus $10,000.00. I have found that Honda has problems with this vehicle and the BBB in the USA and Canada both give Honda an "F" grade. If you ask me I cannot in good conscience recommend this brand. They sold me a defective product and yet would not replace it when it was DOA.

Generally the Honda USA office based on California does not reply to voice messages or emails. I have reached out to them numerous times to explain the issue to seek for a solution. The response and help is minimal. After leaving me hanging for almost 6 months, Honda USA told me airbags on Honda are supposed to self-deploy per user manual, they say it is normal for the airbag to deploy even if you drive through a little rock or speed bumper and they will not help me fix the airbags or claim any responsibility. Basically, they are denying any design defects of the airbags system and waiting for an actual casualty to happen.