Honda Odyssey Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Honda Odyssey
The Honda Odyssey is a minvan that was first introduced in 1994. Read more Honda reviews to learn about other models.
Visit automobiles.honda.com/odyssey
Honda Odyssey Reviews
Filter by Rating
- (14)
- (5)
- (10)
- (27)
- (84)
Popular Mentions
- 4,951,801 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,951,801 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 29, 2016
I recently purchased a Honda van from AutoNation Miami Lakes and after a week noticed that there is a paint issue on the door while cleaning the car and immediately reported to American Honda and they told me to work with the dealer. I went to the dealer and they told me that it's a manufacturing issue and they can't help me with this. The Honda representative looked at it and they gave me the option of body shop and repaint that whole area. They are not guaranteeing that the issue will not reappear in future or it will be completely fixed. Honda manager told me on the phone that the third party will fix this and if not fixed well, they will redo the same thing. This is my first new car purchase and I am not at all happy with this option of sending this new car to a body shop to repaint and live with that in mind. I tried to get the better options but they never gave me any other option and my family is completely upset with this new purchase in 2016.
Finally I decided to trade in with the same dealer for other new Van and paid extra $4500 to take this issue out of my mind. Overall our Honda experience is not at all good and we have suffered a lot with this issue. I am surprised how this issue is not noticed through the Honda Manufacturing inspection and I am facing the problem at the end of the day losing more money.
Reviewed Jan. 15, 2016
We bought a 2007 Honda Odyssey new. First our power steering pump failed and they said it was not covered and there were no known problems. Later the second one had problems as well. A mechanic who worked at Honda said it was a problem. We had a problem with spark plug number 5. Doesn't stay tight and causes a problem with allowing raw fuel to carbon up. Many thousands to fix. Problems with automatic sliding doors and causes door latch to fail. Door closes and pops back open. Air bag light comes on and would cause about $1500. To fix. The mechanic said to get rid of it or drive it until it drops in a month or less. Main reason I chose it was for the 8 passenger seating. Would NOT buy another Honda. Replaced it with a Dodge Caravan.
Reviewed Sept. 22, 2015
2012 Honda Odyssey problems. Bought the van new with extended warranty ~$37k. Since that time had 1 recall for airbag problem. Noticed clicking while turning and Honda replaced left front shock housing and tightened right one. At 36,034 miles the power steering pump went bad. Dealer refused to cover under 36k warranty. So we paid deductible on our 3rd party warranty. Now at 39000 miles the engine light and traction control light came on. Imagine my surprise to find out the van was burning oil leading to premature wear of the piston rings! My 3yr van is in the shop for a complete rebuild.
Honda is covering it this time under an agreement from a previous lawsuit. I guess this is a well-known problem. I am likely to sell the van as soon as I get it back. Wish I would have read these reviews instead of all the others that said the Honda Odyssey was the best minivan. At least no one was hurt in our case. Just lost confidence in Honda. Never again.
Reviewed Sept. 2, 2015
I have a 2013 Honda Odyssey with only 27K miles on it, and was told that I must replace my tires, that they are in the "danger zone"; I kept thinking "How is this possible?" According to tire manufacturers and the like have stated that tires especially dealer bought tires should last 50K. So at the tune of $690 they are insistent that I replace them before my lease is up. Disgusted by the poor quality items they are choosing to use at the customer's expense. Oh this is all only 1 week after my battery died, on a 2 year old car!
Reviewed Aug. 25, 2015
I only have about 55,500 miles on my 2008 Odyssey Touring van. Paint is coming off at the sunroof, tailgate, sliding doors, and hood. Clear coat is gone and paint is completely off down to the metal. My husband and I have complained to the dealership we bought it from and basically were laughed at when we said Honda should be responsible since this has to be a factory issue. I have seen many other Odysseys - white, same year, with exact same paint coming off in the exact same areas. You can't tell me that is a coincidence. I've taken it to a few body shops and they said with as little miles and as in good shape my van is in, the paint should absolutely not be coming off!
They suggested that I call Honda, USA. I see here that many others have, to no avail. So frustrated that when you spend over $40,000 on a vehicle, you do not expect this poor quality from the factory paint job. Some of the body shops said it looks as though it was done as one stage paint. Honda should take responsibility and pay for it to be repainted with base coat, clear coat two stage paint! GRR!
Reviewed Aug. 17, 2015
Honda Odyssey 2004xe - The van is running very well but the abs light stays on. Request for repair. The company does not have the parts. Next the sliding switch is going bad. What's the price for the electrical switch. Thank you!
Reviewed July 19, 2015
When we bought 07 Odyssey in Feb 2011 with 40K, we initially noticed a passenger side sliding back door was not aligned right and you could see light and hear wind when you drove. Due to the fact I was due with child number 3 in June, this was a very important issue. We had the van in and out of the dealership for about 3 months to try and fix this problem. Finally the collision center of the dealership was able to get it back into place. This car showed no accidents on the report.
We have had an alignment issue on this van as well. Even after realigning within days it is knocked out of place again. How is that possible? Beyond all the recalls we have had to do, we have also had the battery die on us multiple times. We changed out the battery per dealership, and the problem still continued. Seemed to be some electrical issue. Van is now at 120K and I am now experiencing a knocking issue in the engine. Not something you want to hear when this is your main family vehicle. I have not taken it in to the dealership, but as I have no warranty on this car any longer, I am sure it will be in the thousands to fix. This is the one of the worst vehicles I have ever owned. I have never had so many recalls on a car and so many issues.
Reviewed June 29, 2015
I have a 2012 Odyssey EX-L that has 47K on it and have the rotors already warp 2x! Now I am getting a brake job and both front and rear pad and rotors are needing to be replaced to the tune of $780!!! This is a KNOWN issue with these vans as Honda put braking systems that are way too small for such a large vehicle. Honda KNOWS their equipment does not meet the braking needs for the vans yet they keep on doing so letting their customers bear the financial hardship. We have owned an Accord, an Acura RSX-S, a Shadow, and a CBR 600RR and I have never had this issue with my older Hondas. I have also had a Subaru Outback with about 120K -- NEVER A PROBLEM. And a POS Ford F150 and up until the day it died with 125K it NEVER had this issue. Honda needs to STEP UP and produce vehicles of the same quality as they used to.
Reviewed June 22, 2015
On Monday, June 15, 2015 I picked up my recently repaired 2012 Honda Odyssey. There was knocking noise in the front suspension. Tech said many Odyssey's have a problem with that. When test driving found other problems with rack and pinion drive and left axle. Result, over $2000.00 repair bill. Except for about $300.00 to replace brake pads it all was for parts and labor on suspension. The van only has 50,000 miles on it and does not get driven on rough roads etc. The bill was higher at first, but when I balked and asked for a discount I did get a $200.00 discount. If Honda knew about these design problems why don't they cover costs. Dealer said to talk to Honda about that, which I have been doing with little results. So beware Honda Odyssey owners. It could be you next time.
Reviewed June 4, 2015
I had a 2013 Honda Odyssey. Today I pulled into my drive and noticed smoke coming from under the hood. Within 2 minutes, flames were coming out from under the hood and the paint was bubbling. I do not know if a prior symptom was related, but I had several problems with being able to remove the ignition key. I started smelling something like burning wood right before the fire. I believe the Honda is now a total loss.
Reviewed May 14, 2015
Honda Odyssey 2015 Touring. This is my 5th Odyssey. (2013/2011/2009/2003). You can tell we did love the car. Got the car 04/15/15 - with 04 miles. On 05/05/15 at 994 miles while driving on the highway slow down with the traffic, when started pick up the speed 15-20 mph, loud thumping and hard jerking with no power to propel the vehicle forward - was able to get off the highway and taking to the local streets. Every time at about 15-17 MPH, when 2nd gear should engage - loud thumping with jerking and some loss of driving powers. Stopped, turned off the engine, open the hood - check for leaks and other abnormalities - none was found.
Called Honda USA (dealer was closed for the day) - they recommended that I take it to the service department for inspection. Drove it home with the same transmission performance (thumping and all). Next day took it to the dealer. They did not find anything out of order, all of the computer codes and such was totally normal - transmission was driving perfectly normal - head tech did the software update for the transmission. So far had no issues. I will update on the progress. But would definitely recommend getting familiar with lemon law in your area. However had a very good 12 years with Honda Odyssey's so far...
Reviewed May 8, 2015
I purchase a brand new 2012 Honda Odyssey from the above mentioned dealer. Since then I had to replace the back brakes. It had 2 recalls and now at 71,000 miles. I had to pay for timing belt tensioner and a new water pump, because they were both leaking, I was told. I had a 1999 Odyssey for almost 10 years and never changed a water pump or timing belt. I am dissatisfied that a brand new van could cost me close to $3000 already. I believe that either they are not making the new van to last or the dealers are "creating problems" when you take it in for service maintenance to get money. These are some of the problem I am still having: 1. There is a noise like air coming through the windows when I go over 40 miles per hour. 2. There is a noise on the driver's side when I turn, it sounds like a rubber band stretching (they said that would wear with time, still there). I used to stand by Honda, now I have to rethink that.
Reviewed March 24, 2015
I am first owner of 2001 Honda Odyssey van. We are not happy with transmission. It was rebuilt at 80,000 miles and again failed at 110,000. As per Honda dealer, we are out of warranty. I want to sell this. I got offer of was $300.00. This is our last Honda.
Reviewed March 11, 2015
The paint has been coming off in chunks on my 2006 Honda Odyssey since 2009. Never received any bulletin and took the van to the dealer for various issues since new, and was never informed about a warranty claim on the paint, even though I showed it to several different dealers. Honda would not cover it as my official complaint to the headquarters was after the extended warranty. Now the driver's side door actually falls off my car on the roller end when I opened it. Honda as a company is terrible and has terrible products that they do not stand behind. I DO NOT recommend Honda cars to anyone, so beware of the terrible products that they sell!!!
Reviewed March 1, 2015
Today February 28, 2015 at 1:00pm, my 2007 Honda Odyssey got fire under the hood like nothing. I almost lost my three children because it happen so fast that I had to pull over the road. My oldest son was the hero who helped me to take out my two youngest ones. Honda have to take care of this issue as soon as possible. People can really get hurt, if no one complained about it.
Reviewed Feb. 27, 2015
2007 Honda Odyssey engine failed at 100K due to spark plug. Honda unwilling to offer reasonable assistance. Requesting further diagnostic work at $530+ at my expense before will discuss possible offer to help. Minimum of $4600 to repair, $7700 if must replace entire engine.
Reviewed Feb. 21, 2015
I have owned 2012 Honda Odyssey Touring. Bought it in March 2012 then sold it in Oct. 2014. I had the vehicle for 30 months with 68,000 miles. Things went bad before 36,000 miles... during and right after the warranty period. Forced to buy extended warranty. Not too impressed with quality. What are the problems?
@ 10 miles: CD/DVD (RES) restarts when the ignition switch is turned OFF/ON. For examples: Vehicle been parked for sometimes... whether with key ignition switch is (ON or OFF) or even without key inserted in, open door, turn "ON" any type of switches. With that being said... it causes the CD/DVD player to restart the disc, loud and clear that you could hear its spinning. Better yet! While sitting inside my vehicle then arm "turn on security alarm", exactly every 5 minutes you could hear the CD/DVD player to restart the disc. I contact authorized Honda dealer for an appointment and they refused to fix it. I was told because other brand new vehicles doing the same thing too.
@ Around 10,000 miles: Front suspension creaking sounds in the front while turning at low speeds or crossed over the railroad tracks. Authorized Honda dealer refused to fix it and that is normal. @ Around 10,000 miles: Wind noise from the front driver and passenger door(s). Authorized Honda dealer refused to fix it and that is normal. @ Around 15,000 miles: Auto sliding doors problems. 1st Winter 2012 took a trip to Arches National Park, parked on snow un-even surface, either sling door(s) jam/stuck opened. Summertime sliding door rails leaking fluids. Half of the times the sliding latches making loud popping sounds when opened.
@ Around 40,000 miles: Battery is dead. Bought a DieHard battery from Sears $135. @ Around 45,000 miles: Replaced rear shock absorbers with Monroe brand, each contain "NO" pressurized nitrogen gas in them, and as the hydraulic leaks. Easily pushed by the two fingers. @ Around 60,000 miles: Front suspensions making noise. @ Around 60,000 miles: Driver side seat heater gone bad. Stay on for 30 seconds.
@ Around 65,000 miles: Tie rod ends. Driver side outer CV Boot and passenger side inner CV Boot leaks. Couldn't find aftermarket parts. Both leaks "NOT" because they have holes in them, or tears and wears out. It leaks because CV Boot clamps overtime become loose, a loose CV Boot clamps would "NOT" stay tight. Dealer wanted $299 per side for leaking CV Boot - repack and clamp service items. To replace completed both sides, tie rod ends with PV Boots, dealer wanted for $890. @ Around 68,000 miles: Second and third row seats making rattling noise, both sliding doors keep jamming, 5th door won't open or close properly. Too many things kept going wrong I had to let it go.
As far for 2012 Honda Odyssey Touring with 68,000 miles vehicle value goes. Sold on Oct 2014 after 30 months... Honda dealership wanted for $19,500, CarMax bought it for $23,000. Oct 2014 we bought a 2015 Toyota Sienna XLE with Navigation for $37,000 including 6 years or 100,000 miles Platinum Extended Warranty. We very happy with it, so far we can tell you that our 2015 Sienna van has better, higher quality vs. the Honda Odyssey.
Reviewed Jan. 17, 2015
I've owned two Hondas before this. The first a 1988 Accord LX, I put almost 250,000 miles on it and other than normal maintenance (tires, brakes, oil changes, plugs, wires, cap) I literally had to do nothing on it. At 240,000, I had to replace the starter. It was a Standard 5 speed and never had to replace the clutch (Which pretty much shows how gentle I am on cars.)
Now, 2004 Odyssey LX with a multitude of problems. Around 60,000 miles, needed to start replacing motor mounts. The sliding center doors started becoming a problem to open after 50,000 miles. The rear electric vent windows stopped opening at around 50,000 miles. The transmission (a known problem that Honda refuses to acknowledge) burned up at 125,000 miles (a $4,000 replacement at a Honda dealership out of town, since I was traveling.)
A year later, when I had the vehicle inspected, I was told by my local dealership that the transmission mount bolts were missing. Huh!!!! Initially they quoted me a price of $150 to replace them, until I put up a hissy fit that the transmission was replaced a year prior by a Honda dealership. Pretty much all the lights on the center dashboard have burned out (radio, clock, heater controls.) After 70,000 miles the shift lever has constantly begun sticking, precipitating sticking a key in the lock removal on many occasions.
I have 164,000 miles on the van now and have needed to replace the battery 4 times. And just now went out to start the vehicle, and it appears the starter (or solenoid) needs replacing. Now, I expect that vehicles need to be maintained and parts replaced, but this... is really just too much. I'm now at over 1,400 letter character count on this comment and they say the recommended minimum is 200. Obviously they've never owned a Honda Odyssey.
Reviewed Dec. 2, 2014
We bought our 07 Odyssey in the spring of 2014 and it was working great. 1 month ago, just heading out across town, smoke starts pouring out from under the hood and from underneath out the back. After stopping and checking things out, it was discovered that a small hose had burst and as antifreeze was added to the radiator, it would leak out. I replaced the hose and it appeared to all work fine. 1 week later - another hose right next to the first burst with the same smokey results. This was replaced and then the car was taken to the mechanic. They said the head gasket needed replaced - $2000.
I took to a 2nd garage and they checked it out and found oil all throughout the engine - Oil in the Antifreeze - but not visa versa. They said rather than spend more money on just the gasket, they recommended replacing the Engine - $5000. We just got it back and now all the controls and horn on the steering wheel don't function. The Airbag warning light is also on. VERY DISAPPOINTED with Honda. We have had a 2002 Astro that hasn't had any issue compared to this! I thought Honda was quality. Now I am thinking....NOT!
Reviewed Oct. 22, 2014
2008 Honda Odyssey - End of September - Early October, my family and I were en route from VA to NY to attend my father-in-law's funeral that evening. Things were as normal with the van until near Aberdeen, MD, when the van began to 'rumble' and the check engine light came on. There was also a loss of power, and when I throttled to increase speed the car rumbled even more. Basically, the van felt like it was misfiring.
The issue occurred just after a rest area on I-95 N. I turned off the engine for a bit because I knew we were dealing with a problem. We decided to ride to nearest exit and locate a mechanic. We found one who immediately identified the cause: cylinder 5's (front of engine) spark plug was loose and was blowing combustion through and melted the coil. The mechanic ordered a new coil and plug and installed the new parts. We were off again. The van seemed to run normally...
We had the same issue again, this time about 1 hour later, near Barrington NJ. Again, we were fortunate to find a mechanic who was as honest as they come (John's Auto Service). After he looked into the situation, he determined the cylinder head needed replacing (he showed me using a camera). Cylinder 5 was the source of the problem again! This time there was no longer any threading for the plug and the opening itself was pretty much melted away due to the heat from the combustion. The new parts that were installed were also severely damaged, worse than the first instance. In the end we left the van with the mechanic because we had no other alternative. We rented a car and continued to NY to get to the funeral.
Fast forward: After $3.3K later, we submitted our expenses to the Honda Dealership and are waiting to hear back from them on whether they will pay for any of the expenses. To be clear: We did standard oil changes and took the van in for recall related reasons, so we did our part to maintain the car. The plugs did not need changing based on manufacturer recommendation. This suggests either a manufacturer defect existed, or the dealership failed to do their due diligence when they sold us the vehicle.
We bought the van used and still have 3 years left on the note! I'm so disappointed because I expected more from the product than this. I will never buy another Honda again. I feel they're just interested in producing sub par products now in the interest of bottom line and shareholders. I will also not recommend and will let friends and family know not to buy a Honda as well. Stay away from them at all costs!
The warranty company is another major problem for us because they don't want to accept responsibility either (they technically don't have to do anything but it's just wrong that we have been left with no recourse). Other details: Van was bought used. An extended warranty was purchased. While the van was in my hometown it was within warranty (miles and years). Where the van broke down (approx. 220 miles later), it exceeded coverage. We never changed the plugs, yet something caused the plug to loosen and fail. The warranty company essentially said Honda is aware there's a 'problem' with the engine but Honda isn't acknowledging it; they're preferring to stick with the standard 'recall' ** instead. Honda is also blaming us for not taking it to one of their dealerships (like we had any control over where we broke down, not to mention a Honda warranty was not in effect). We currently have a case open with Honda to see what they will do about this situation; I'm not hopeful to say the least
Reviewed Oct. 11, 2014
3 am in morning my husband is driving to VA, smells smoke from his driver's seat, pulls over after seeing flames coming from the back of the seat, not seeing the ditch, rolls the van with our kids in it. I am being told that this has NEVER been an issue with Odyssey. Has anyone else, besides Pilot owners, experienced this fire problem?
Reviewed Sept. 18, 2014
I shopped for minivans and tried everything used for under 10K. The Honda was the biggest, most solid, had the best options and were consistently in the best shape compared to Toyota and Dodge/Chrysler vans. I still think they may make the best minivan although I will never own one again. I bought a 2006 with 90K miles for about 10K. After owning it a week the battery died. The replacement battery worked great for a week. Then the starter died. The starter was replaced then after a 10 minute drive home I parked the car and went inside. Minutes later the van was on fire and the whole engine burned up. The van is a loss. So who knows what happened. No one. The van had something going on with the electrical system that caused the fire. Anyway, like I said I still think they are great vans but beware when yours starts to have starting issues.
Reviewed Sept. 9, 2014
I have read other Odyssey owners with the same issues! Driving home from Cape May on the Garden State Parkway, doing 70mph our Honda's dash signals all started flashing, the radio cut off the DVR cut off etc. This continued constant flashing and then the speedometer dropped from 70 to 0 with a slight shudder and then nothing. It was almost like the computer was going through a cycle and then re-setting while driving. It was the scary, I didn't know if the car was going to die on me or what.
We were lucky enough to make it back to our dealership who looked at it for two days. The error code they got was pointing at a "failure to communicate" error. They re-booted the computer systems, charged us $115 bucks and told us all was well. 2 weeks later my dash warning lights are flashing again....I called Honda USA and basically they told me to bring it back to the dealership. These companies care more about their bottom lines than the lives of your precious families. Don't buy from Honda!
Reviewed Aug. 11, 2014
Just as the others experienced... HUGE areas of paint all over the van peeling off. These areas had never been scratched or even touched - just spontaneously peeling in large chunks! The Honda service lady initially was sympathetic to my situation and agreed that this would be indeed concerning. Then, after returning to the line a couple minutes later, simply said that the warranty had expired (only 7 years paint coverage) & there was nothing she could do but note my complaint. Honda *does* know this is a fault in their paint, and isn't standing behind their reputation of selling cars that last. NO CAR should have its paint spontaneously FALL OFF.
Reviewed July 26, 2014
I bought about Month Ago and it has Less than 1000 Miles, and now I have transmission and Right side sliding door and back door issue. I called Dealer. They said bring in - our service dept will take a look at. Until then no car from them. Can I return Odyssey and get Full Refund. I am really disappointed. Honda is selling bad product and charging $48,500 and our govt not for us to help. Our senators and congressman are for big corporation.
Reviewed July 11, 2014
The driver-side power sliding door on my '02 Odyssey stopped working several years ago. I was told it was the motor and elected not to fix it since I could open/close manually. For the past few years, I've had a constant battery drain, having to jump the battery a few times a week. My mechanic identified the problem to the fueling-door power release. Once he disconnected this, the power door was operating for the first time in 5+ years! Now, after 6 months of having my sliding door operating again, a new problem has appeared: the power door opens itself while I'm driving! It now also won't lock appropriately, no matter what I try. And, yes, I've also had the common transmission problems as well.
Reviewed July 2, 2014
I bought my 2005 Honda Odyssey in February 2014. Since then I have had to buy a new battery, new battery cable, and most recently replace the PGMI relay. This morning dead battery. I don't know what else it could be. I turn off the interior lights, make sure nothing is on when I turn the vehicle is off (radio, lights, AC etc.). I'm so frustrated.
Reviewed June 21, 2014
White Honda exl paint on roof peeling, CD player works when it wants, so many more problems!!! I have never had problems on any other car that I have bought like I have had with the Odyssey. I bought this car because it was a Honda, man was I wrong!!! I have owned Fords, Chevys, Jaguars, Nissan, Saturn, and passed on a Kia Soul to get this Odyssey. Really, it is not huge problems, it just has so many smaller problems that it makes you feel that there is no hope of ever getting ahead of the game. For sure it will be gone and I will never buy recommend or even think Honda again. I have five grown children and forbid them to buy a Honda (I don't like to hear people complain and I know they will if they buy one), oh yes Honda if you read this, count this as a bill of divorcement. You may need a lawyer!!
Reviewed June 16, 2014
The driver side sliding door would close to about 6 inches and then open. The door later fell right off, injuring my husband's arm as he was trying to put it back on. Not to mention that I had 2 small children in their car seats at the time, uninjured, but very scared and were crying. Honda will not cover the cost of the doors and the estimated cost is approximately $1,500. This is an outrage and should have been addressed as a recall.
Reviewed June 2, 2014
My daughter picked up our 2010 Honda Odyssey following a power steering pump repair. She got about 3 km from the dealership when she noticed smoke and fire coming from under the hood. She immediately pulled over and exited the vehicle. A passerby saw her in distress and called 911. The fire department arrived and was able to put out the engine fire. Fortunately, she was not physically injured as a result of this engine fire. The dealership says the engine fire is not related to the power steering repair. Honda was contacted.
Honda says it was caused by an "unidentified foreign object" that entered the engine compartment, started a fire, and then left without a trace. Honda could not provide any examples or scenarios that could explain what happened. However, an independent fire investigator has indicated that the fire was not caused by a UFO. In fact, it started in the lower front of the engine, at or near the alternator. There was extensive damage to the engine compartment and electrical wiring. Honda has not been cooperative in helping to sort out and resolve this problem.
Reviewed May 27, 2014
I just bought the new 2014 Honda Odyssey Exl/Nav. Sound System: No speakers in 3rd row. If you fade to Rear Speakers Only, it's very hard to hear in 3rd row as speakers are in 2nd row only. Also for EXL/Nav which cost $35,000. Navigation System: Entering address and bunch of other functions disable when driving. It forces to use Voice. it never correctly recognizes what I am saving. Phone: Can't dial phone while driving. It hides "DialPad" and Phone Book to dial.
Only numbers you can dial are through speed dial and call history. LDW (Lane Departure Warning) & CW (Collision Warning) - beep is very low. Easy to miss. Audio Inputs: Second touch screen for audio controls. Ridiculous. On one side they block Nav and Phone functions for security while driving. On second, we have to look down to touch the right audio functions. RIDICULOUS. HONDA need to fix these stuff. Thanks.
Reviewed May 24, 2014
Engine air filter (under the engine hood) compartment does not fit and cannot be closed properly even WITHOUT the air filter inside. Needless to say, when the Honda part air filter is put in there it would not fit properly, leaving air pockets on either side of the compartment and dirt to go in when you drive. This cause waste of gas and air filter to get dirty very fast soon after you replace it with brand new one from Honda dealer. The result is that the next time (as soon as 1 or 2 weeks) after you visit Honda again, they ask you to replace the air filter and you have to pay again. This is a defect with the air filter compartment design and it needs to be fixed by Honda Corporation.
Reviewed April 18, 2014
There has been a persistent problem with the battery drain on our 2005 Honda Odyssey. The battery is fine, but something in the system apparently keeps draining the battery. After setting the interior light switch to "Off," unplugging the radio, turning off the seat warmers and even switching the automatic door openers to "off" there is still a persistent problem with the battery being dead if the vehicle is left more than overnight. Honda has offered to begin replacing components one by one at my costs to see if that will solve the issue.
They agree that something is draining the battery and that it shows up on their tests, but they can't determine precisely what it is. The issue is solved if the battery cable is disconnected, but this is obviously an unsatisfactory solution to what would seem to be a small problem. The passenger side sliding door may be connected to the issue as there are times when it simply won't close properly. Looking up the problem online the solution begins with disconnecting the battery to reset the system.
Reviewed April 9, 2014
This past weekend, we were driving on the Ohio Turnpike when our 2007 Honda Odyssey suddenly lost all power. We were traveling at approximately 70 mph when all of the interior lights, including the check engine light, started flickering and the car started bucking and shuddering. Luckily we were in the right hand lane and we were able to pull over on the shoulder, where the car died. Immediately, all of the lights began to dim and were completely off within 30 seconds. Unfortunately, this also included flashers. So, we were stuck on the side of the very dark road with no flashers, as traffic continued to whiz by at 80 mph. NOT GOOD!!
We had to have the car towed to the Honda dealer in Elyria, Ohio, who replaced the battery and the alternator. A similar thing happened less than a year ago. We were driving on a side street at approximately 25-30 mph when the interior lights began flickering and the car started bucking and shuddering, but as we happened to be right in front of our local Honda dealer, we were able to drive it to the service department where they replaced the battery and the alternator.
This is in addition to the frequent problems we have had with the battery. We have learned to carry jumper cables at all times (- if you leave the tailgate open too long (more than a minute or two) the battery will die and have to be jump started, if God forbid one of the kids leaves on an interior light the battery will be dead when you return to the car and sometimes it just randomly dies if you have to shut off the car when running errands).
Reviewed April 8, 2014
When turning or parking, the front suspension moans and groans. 3 trips to the dealer (bought it new) for the same issue, they say they can't hear it!!! Now they are replacing a leaking shock absorber. More info to follow.
Reviewed April 4, 2014
Six months ago, we purchased a used 2010 Honda Odyssey from a local dealer (with a relatively good reputation). We have had at least four occasions when the battery was dead and the car had to be jumpered. Three of those occasions the jumpering was done by AAA where they tested the battery and charging function and found no problem. The dealer has checked the car over and could find no problem. The car had a new battery installed by the dealer when they were prepping the car for sale. The battery looks new and the terminals are very clean so I have no reason to believe that it was not a new battery. But the car has failed to start, once when just overnight in our garage, and once when my wife was waiting in a parking lot for about 20 min. with the ignition off but the accessory switch on.
So far the dealer has suggested that "the car will go dead with only a few minutes if the accessory switch is on (well, what's the accessory switch for anyway?)." The solution is to "change your driving habits" (Really??!!). It looks like many others have had a similar problem but I have not yet found a real answer. At the moment the car is back with the dealer but I am not optimistic.
Reviewed Feb. 4, 2014
We were on a group trip to the mountain in Tennessee and there was a little bit of ice in one side of the road. Every other minivan (Toyota Sienna, Dodge Grand Caravan) in the trip made it, but the Honda Odyssey. Also other cars that were driving in that direction as well drove up without any issue. The Honda Odyssey instead of going up, started to go down the hill. I had to get my three children out the Honda Odyssey and started walking up the hill with them. In the beginning members of the group said that it was the driver, however after 3 more men trying to drive the Odyssey up, decided that something was wrong with the Odyssey. It took around 10 men to move the Odyssey up hill. I called Honda and the answer to the issue is in page 395 of the Owner's driver. I don't think so. Next time I will take my Kia. No more Honda. :(
Reviewed Jan. 6, 2014
The battery keeps going flat for no apparent reason. My car is a 2008 Honda Odyssey. I bought it in 2011 with 1000 miles on it. It had been bought by an elderly couple and the wife died and it sat for 2.5 yrs in their garage. A new battery was installed when I bought it. I have since gone through that battery and two more despite starting the car almost every day. It doesn't matter the temperature outside. Trying to find out if this is a common problem or not. Anyone else have this problem?
Reviewed Dec. 13, 2013
I purchased a 2011 Honda Odyssey Elite. In March of 2013, we started hearing a noise (clicking) when we would turn our wheel. The noise started out minimal but it has progressed to a louder noise. We have gone to our dealer 7 times now... Corporate has gotten involved but they say it will be months until it will be fixed. I don't know why it makes the noise or if it's safe... They have gotten a lot of complaints from Canada about it. BEWARE OF HONDA!!!!!!
Reviewed June 16, 2013
We were so happy with our 2004 Grey Honda Odyssey, we traded it in and bought a new 2007 White Honda Odyssey from a dealer in 2007. Last summer, 2012, we noticed a one inch patch of paint peeling between the front windshield and moon roof. We immediately took it into the local Honda dealership whose body shop confirmed it was a signature defective paint issue that Honda had issued a recall on but for only dark blue paint, not white paint... yet. They also identified several other places on the roof and side doors that had a similar signature of defective paint commonly experienced with blue paint. HOWEVER, when the dealership called Honda America, Honda America would not admit that the white paint also had a problem and would not fix it under warranty even though their own Honda body shop claimed it is a defective paint job! I called them as well to understand why they would not honor their own body shop experts analysis that the paint was defective.
Their response was they were only warranting blue paint, not white. When asked what was the specific difference between the white and blue paint when both are delaminating from the car, they said they had no reply. We patched the paint but one year later, during a long 12-hour drive, we arrived at our destination with 3 more 3" wide by 5" high strips of paint completely delaminated from the roof! With classic car enthusiasts and restorers in the family, we keep our cars in excellent shape with professional grade products for inside and outside, including yearly detailed waxing. Clearly, this is a result of defective paint. Given the amount of websites, complaint posts, etc. dedicated to defective paint in less than 5 years, Honda America should be held accountable. Allowing them to continue operation in the US with known defective issues they will not take responsibility for is fraudulent business practices. We are among the thousands who will not be buying another Honda.
Reviewed May 13, 2013
We bought a used 2003 Honda Odyssey because we heard how great they were. What a mistake. Over the years, we have had to replace the air conditioner and get a new transmission (both before 60,000 miles). The electrical windows and sliding doors are no longer working. The key literally falls out of the cylinder while driving and finally stopped turning. Even the volume button on the radio does not work properly. Now, our second transmission is on its way out. I will never, ever purchase another Honda. They have denied us on every problem we have had. Do not fall for the hype. They may make small cars well but they are clueless with the larger vehicle.
Reviewed Feb. 5, 2013
We were noticing a strange sound when accelerating when the engine was cold. We took the 2007 Odyssey to a Honda dealer who stated that the power steering rack was cracked and needed to be replaced at a cost of approximately $1500. After researching the issue on the internet, we found that many Odyssey owners had a similar issue after a recall replacement of the power steering. We called Honda with the findings on the internet and asked that the repair be credited. Honda stated they would investigate and call us back. They did call us but said the repair was justified. They did not cover the repair cost. There is an obvious defect with the vehicle. Go to Edmunds.com and see for yourself. There needs to be an investigation.
Reviewed Jan. 1, 2013
We purchased a used Honda Odyssey from a dealership. About six months after the purchase, we had to have the vehicle jumped because of a dead battery. After that, we were unable to use the radio/CD player. In researching the why, it was discovered there is a code provided in these situations but because we bought the vehicle used, the code wasn't included in the owners manual. In reading the manual, it had directions on how to obtain the code but we were never successful.
I went to the dealership to see if they could assist and after searching by VIN, he said the only way they would be able to find the code was by pulling the dashboard. I've searched the Honda website and the advice that was given has not worked for our vehicle. I know this isn't a safety issue but it is a very irritating issue. Apparently, this is supposed to be some sort of theft deterrent but it's pretty useless if the owner (or a second owner) can't even determine the code.
Reviewed Aug. 29, 2012
I have a 2009 Honda Odyssey that I purchased brand new with the original battery installed. Around the 50k mark, I started experiencing issues with the battery where I would need a jump start to get it going. I had taken my Odyssey in for a B1 service at Ken Dixon Honda located in Waldorf, MD. After the service was completed, myself and my wife were going to head out when all of a sudden the battery issue started again, click, click, click and luckily, ** was there to witness the battery issue. ** had placed the battery on a machine and charged it. After charging the battery, he placed it on a machine to see if it would hold the charge. It was showing that it was holding a charge.
After that time, we had experienced several more battery starting issues and I or my wife had brought the car in for the B1 service and indicated at that time the battery should be tested again because of the issues we were still having. All three times after the initial first one, Honda indicated that nothing was wrong with the battery even though they had to charge it. My wife had brought the car in the other 3 times and they explained to her that the battery wasn’t showing a failure on the tester again even though they had to charge it.
Just the past weekend, 8/17 /2012, I had to bring the car in to Ken Dixon Honda again to have the battery checked because it had failed again hours before and I had to get a jump start for it to get enough juice to get to the dealership. This time I experienced a new tech “**” and he explained to me that because of the case history on it that something was draining the battery. He stated that Honda’s have a known issue with the AC relay staying on while car is turned off and that this might be generating the intermitting issues with the battery.
He proceeded to place the battery on a battery tester. This time the battery tester came back with an error code - I believe the code was GR8 or something to that affect. He then stated that he would need to place the battery on a different tester and that it could take from 20 minutes to 2 hours. After around 1.5 hours, he came back and stated that the tester showed a bad cell in the battery and that my battery warranty period had lapsed over two months. With that said, he could not warranty the battery but he felt 90% sure that after he brought this up to the District Manager that it would probably be warrantied. He also indicated to me that the cost of the new battery would be $139.
After hearing that, I explained to him that I could get the same battery from Auto Zone for $95 with the exact same ratings as the battery he wanted to install. He again made me feel sure that it would be warranted because of the previous issues I had when the battery was under warranty. With that assurance I agreed to have the factory battery installed and would wait until the following week to hear back with the results.
Ken Dixon Honda got back to me the following week and explained to me that because the battery didn’t indicate a failure during the times that I had brought it in, they couldn’t warranty the battery. The Service Manager “**” recommended that I speak with the Regional Manager from American Honda, **. She would provide her last name but her contact number is 1800-999-1009 **. I called American Honda to voice my complaint and the in-taker took my complaint and information and indicated someone would be getting back with me shortly which was **.
After communicating with ** “unsuccessfully”, **’s customer service skills are terrible and does not allow the person to explain their version of what took place instead she talks over you and doesn’t listen to what you have to say as long as she gets her views and point across. I tried to explain to her that I had brought my battery in to Ken Dixon Honda several times because of the battery issue and she just kept repeating herself stating and I “When you brought the battery into the dealership while under warranty, it did not produce any failure codes and because of that, I will not warranty the battery”.
Needless to say, I was pissed off and will not advise purchasing a Honda because though they may make some good vehicles, when it comes to customer service they get one star and that only comes from **, the tech from the dealership, not from American Honda’s reps. I will never purchase another Honda as long as I shall live nor will I encourage anyone to purchase a Honda.
Reviewed July 6, 2012
My 2004 Honda Odyssey has paint peeling over the window wells and roof. I have never had a car shed its paint like this. I spoke to the regional case manager and he denied my claim. They have extended the warranty to 7 years and I am at 8.5 years. Since it is a known defect, I am disappointed that they accept no responsibility for my car's peeling paint. My car is now rusting and it looks terrible.
Reviewed June 19, 2012
I own a 2006 white Honda Odyssey with defective paint job. I had a clear coat added when I purchased the vehicle to extend the life of the paint. Now, the paint is coming off on the roof and it is getting bigger and bigger. I keep my Honda in good shape and take it to the dealers for all oil changes and anything else that has to be done and at the time it is due. My Odyssey has 116,000 and is still under the extended warranty. The paint on the blue Odyssey’s have been recalled and extended for 7 years but because my Odyssey is white, even though the paint is still coming off, it is not covered. Now, I have owned Hondas for almost 20 years and have always been happy with them. Next year when I trade my Honda Odyssey in, it will not be for another Honda. I am truly disappointed in Honda.
Reviewed May 13, 2012
My 2002 Honda Odyssey's transmission has given me problems. I first learned about the recall, took it to the dealer. They said my transmission was okay. A short time later, the check engine light came on. I took it back to the dealer and they told me it was a transmission code. Sure enough, I noticed the transmission slip. The dealer said that problem was not covered by the recall and my warranty did not want to replace it so they requested me to take it to AAMCO where they rebuilt it. About 9 months later, the transmission began to slip again. I then took it back to AAMCO. They said it was the transmission again. By then, my warranty had expired. I then took it to Midas and said it was a sensor and fixed it. Now it happened the transmission is slipping even worse. I'm on disability and don't have money to fix it again. I bought this vehicle brand new thinking this was a quality vehicle, but it has proven the opposite. I have spent thousands of dollars and I'm back to square one!
Reviewed April 30, 2012
I would like to file a complaint with Honda. My 7-year old daughter was in the second row of our Odyssey this morning and reached back to grab the seat belt as the door was closing and got her hand closed in the back of the door! Luckily, I was right there and able to open the door again quickly! Her hand is bruised, swollen and cut, but luckily not broken. I was shocked the door didn't pop back, but the sensors are only at the front of the door near the front seat! I never thought about that being a safety issue. It was an accident that easily can happen with these automatic doors apparently, and I think Honda needs to add a sensor to this back door area in future models! I also think Honda and the CSPC should contact owners of current models and give them a warning of this safety issue.
Reviewed March 14, 2012
We have 74,000 miles on a 2003 Odyssey. It's always felt slippery around 40 mph. I had the jet cooling thing put in several years ago and it seems to have done nothing. A month ago, the transmission started to take longer going from reverse to drive. We had the transmission fluid replaced. Within days, the transmission failed completely. The dealer initially quoted us about $5600, telling us the computer would have to be replaced as well as the transmission. After informing the dealer that we were aware of problems existing with Odysseys, he came back at $4300 and told us there was nothing more to be done.
We called Honda America and the guy was completely unhelpful and silent most of the time on the phone. He had no answer when we let them know we knew there were issues that were Honda's fault with these transmissions. When we asked that Honda pay for the computer, since there's an obvious admission of fault there, he said nothing and did nothing. We had the car repaired in the end for $3800 because the dealer was able to negotiate a further reduction with the regional rep after I called them again and complained, even though they had told me before there was nothing else they could do. The guy from corporate called back today to try to close our case and we said no. When we told him about the further reduction we got. He acted like we should be happy—happy about paying $3800 for something that Honda knows is their fault?
Reviewed Feb. 23, 2012
I purchased a Honda Odyssey in 2008. The transmission went bad, so I took it to the dealer. I found out there was a recall, but because the van was a salvage when I purchased, I had to buy a new transmission wire. I had a 3-year warranty or 36 thousand miles, which covered replacement in 2009 and 2010. But now again in 2011, every 20 thousand miles, the transmission broke. I need help desperately, I can't afford what this transmission is expecting.
Reviewed Feb. 22, 2012
I'm issuing a general complaint to Honda for selling such a substandard vehicle, the 2006 Honda Odyssey. I have had nothing but problems with the van. From the power steering and A/C compressor to the doors and windows. This is my third Honda, but there will never be fourth. Nor will I ever recommend a Honda to anyone.
Reviewed Dec. 9, 2011
We purchased a 2003 Honda Odyssey 4 years ago and were not aware at the time about history of transmission problems that these vans were having. During a trip to South Carolina, the transmission started slipping. We were able to get home and when we took it to the dealer, we were informed that it needed a new transmission at a cost of $5000.00. Through research on the internet, I found that because of the number of transmission failures that there had been a class action suit that was filed against Honda.
If we had known of this problem we obviously would not have purchased this van. Having a good history with Honda since we've owned 3, we were confident that the premium money we were paying for this van would be a good investment. Honda USA didn't deny that there was a problem with these van’s transmissions but they said because of the mileage on the van which is 124,000 that they would only take 10% off of the repair cost. Because of the treatment we have received from Honda in this instance, we will never buy another Honda and will advise others not to buy Hondas.
Reviewed Nov. 28, 2011
I bought a 2002 Honda Odyssey van and am very disappointed with the transmission failure at 59000 miles and total lack of concern on part of Honda after reading all the forums and having to pay $3500 for repairs for a manufacturing defect without any help from Honda. I am definitely never buying anything Honda ever again and so is my entire family. Please check ** for more details.
Reviewed Oct. 10, 2011
I was not surprised to have transmission problems with my 2000 Honda Odyssey at 167,000 miles. I was surprised that the replacement torque converter blew apart within hours after delivery. I have since learned that Honda acknowledges that those torque converters are defective. So, why are more defective torque converters replacing them?
I was left stranded with 5 children in a remote location, in 105 degree temperature for over 5 hours until help arrived. We had not water, no food, and no bathrooms. We were infested with ticks and chiggers from going into the woods. Tick bites got infected. We had to take antibiotics. Now the van is back in the shop for the 4th time in 2 months due to transmission failure. Please somebody arrest Honda! This has got to be criminal! Anyone can make a mistake 1 time, but continuing to sell the defective materials is abusive!
Reviewed Oct. 7, 2011
I own and 2008 Honda Odyssey and just went over the 36,000 miles and the lock on the glove box broke. Now the dealer wants to charge me $110 just to look at it. If simple things like lock on the glove box break, what is next? I am never buying a Honda again.
Reviewed Sept. 29, 2011
The passenger side door of my 2001 Odyssey malfunctioned, and closed abruptly after opening about 6 inches. My seven-year-old daughter's hand was caught in the door, and she has a broken thumb. We have been referred to an orthopedist as the fracture affects the growth plate in her hand.
Reviewed Sept. 14, 2011
Very disappointed in Honda on dealing with an obviously defective part on a 2010 Honda Odyssey. The air conditioner is not working. It ended up being an electrical problem. The dealer was very kind and did what they could to make it right by discounting the work, but Honda did not pick up the tab. I should not have been charged due to defective product. Very disappointed in Honda.
Reviewed Aug. 30, 2011
I purchased a 2011 Honda Odyssey EX-L on November 2010. At 29,000 miles, a humming sound begin. The vehicle was taken to the dealer and the mechanic test drove the vehicle. I was told the mechanic did not hear any sound.
Now, the vehicle has 33,000 miles and on road trips, the humming sound returned. It is constantly humming. It occurs at speed of or between 68 and 73 mph on a flat stretch and on a slight down grade.
Reviewed Aug. 20, 2011
In 2006, I purchased a 2003 Honda Odyssey. I purchased the van from a private party, who was the original owner. The vehicle has been very dependable. And I have liked it very much. Late in 2010, a few paint chips began to appear. And by January of 2010, every surface of the vehicle was showing signs of peeling paint. I called Honda customer service. I was told to take it to a Honda dealer. The nearest dealer is 85 miles away, Van's Honda in Green Bay Wisconsin. They examined the van and took pictures of all of the many areas affected. They said they could do nothing, but that Honda customer service would contact me.
I got a call from Gus at ** ext **. He said he would need time to get the report from Van's. He called back a week later. He said that he hadn't heard from them yet but would call me in another week. A week later, he called and said that he had gotten the pictures from Van's, that it was a faulty paint job, and there had been an extended warranty which expired in June of 2010. He said Honda would do nothing to help me. But he said that should I choose to trade it in on a new vehicle, Honda would give me great treatment. I explained that I had never received any notice of the extended warranty from Honda. And the problem had not even appeared until well after the extended warranty had expired. He said that while he could understand my frustration, they would do nothing to assist me.
Reviewed July 27, 2011
I purchased a 2002 Honda Odyssey in July 2004 and in the last seven years, I've had to replace the transmission twice--very expensive.
Supposedly, the transmission was replaced or inspected by the dealership in July 2004 due to a recall, but we were not informed of this when we bought it two weeks later. We had no idea of the recall. Had we known, we wouldn't have bought the car.
In 2007, new transmission was needed; in 2011, another new transmission was needed. I called Honda and they said it had been too long since I bought it, so it wasn't covered under warranty. I asked why I was not informed of the recall when I bought the car, and I was told that they will only provide that information if requested.
I will not buy another Honda.
Reviewed July 7, 2011
I have a 2010 Honda Odyssey. The leather seat is cracking; but, Honda can not replace it -- "there is nothing they can do". The car still under warranty. Should they need to replace it? Please help.
Reviewed Oct. 18, 2009
Reviewed Aug. 11, 2009
I have a 2000 Honda Odyssey van. I have had continuous problems with my van doors being very hard or unable to be opened because of sticking, and my van is nine years old. I have a co-worker who has a four-year old CRV, whose air conditioning compressor has to be replaced, along with various other parts of the air conditioning system. Honda needs to wake up and take responsibility for problems with their vehicles. I, for one, will look at Toyotas the next time I am shopping for a vehicle, which will be in the near year or two.
Reviewed Jan. 2, 2009
At 35,000 miles my 2005 Honda Odyssey minivan required a new power steering fluid pump, reservoir and filter. Based on research on the web chronicling anecdotal stories, I understand this is not uncommon. Has Honda acknowledges there is a problem with the steering system? If so have they updated/fixed the power steering fluid pump/system, or can I expect to have to replace this every 35,000 miles?
Reviewed Dec. 6, 2008
Reviewed Aug. 25, 2008
Transmission failed in my 2002 Odyssey, fought with Honda for months. Paid to replace it, no choice. After hours and hours of research found out, I am not the only one in this position. Thousands out there. Called attorney in NYC, Jared Stamell worked on the first Class Action regarding Honda transmissions. Jared agreed worldwide problem, we must make Honda Worldwide accountable for intentionally jeopardizing our safety all in the name of profit.
Reviewed Aug. 17, 2008
My '99 Honda Odyssey has problems with every door handle and lock with the exception of the two front doors. BOTH the back passenger door handles broke off several years ago, and Honda has refused to admit there is a problem with them. As this is sold as a family van, it is beyond me how it couldn't withstand the stress of a little girl opening the door, occasionally, for more than three years. Also, the back door usually doesn't work right. We often can't open it with a key, and have to crawl all through the car to get it opened. We were told that new door handles will be about $175 each plus installation. They are impossible to find at a wrecking yard. The wreckers say they can't keep them in stock.
Reviewed Aug. 13, 2008
The Immaculate Honda Airbag Deployment - Part II My wife and two daughters were traveling down a gravel road in our 2005 Honda Odyssey when the side curtain airbags both deployed for no apparent reason. The State Farm Ins. rep has determined that there was no collision or impact of any kind. Honda says its not under warranty so they will not cover anything.
When the airbags deployed the front seatbelts jerked backed and caused bruising and subsequent soreness in the collarbone area to both my wife and oldest daughter. Both daughters were somewhat traumatized by the very loud boom! Believe it or not, the cost to reinstall the airbags is $6,400.
Reviewed Aug. 12, 2008
My complaint is not actually about the Honda dealer, but about my Honda vehicle.I own a 2003 honda Odyssey. It is just over 5 years old, however I have had trouble with the sliding doors and window vents for many years, am on my 3rd battery and 3rd set of brakes. I have also had trouble with the gear shift on and off for over a year. Sometimes I would go to shift the car from park into drive or reverse and it was stuck and the handle would not budge. Yesterday and today it happened 3 times. I had previosly taken my car to the dealer complaining of the same problem and they said it didn't happen when they attempted to replicate the problem, so they couldn't fix it. My passenger sliding door is also intermittently not working, for which they claim they cannot find either.In addition, my rear driver side vent will not opperate. Because these are all reaccouring difficulties I am disappionted that I must foot the bill for these repairs.
Reviewed July 23, 2008
My Odyssey is only three months old. I bought the EX 2008 edition in May. Today while I was driving back home, the radiator pressure hose burst and stalled the car with fumes from the engine. The local Honda dealer says no problem with the engine,we will replace the hose this is BS. Honda needs to answer this and replace the engine or whatever.
All possibilities of wreck and bodily damage and expenses.
Reviewed July 21, 2008
The Honda Odyssey has a design flaw. The air condition condensor is located in front of the vehicle, a foot off the ground with no protection (screen). I've had my condensor malfunction as a result of small rocks hitting and making a pin whole on the condensor, resulting in the purchase/installation of a new condensor priced at about 800usd. Six months later, same issue. Although Honda Corp stands behind their product, tech's at both dealerships state its a design flaw and i'm not the only person suffering from this. After a simple google search, it seems that its a very common issue. Honda Corporation has fixed this issue for the 2008 model, screen mesh has been installed in front end of vehicle.
Reviewed July 19, 2008
I have a 2003 Honda Odyssey with 55,000 miles. The Transmission went, will cost over $3000 to fix. I took the van into Honda two years ago on a transmission recall. The tansmission was serviced and was told all would be well. Now the transmission is going to need to be replaced. I have been told that Honda will not cover the replacement since I do not have an extended warranty. However, the transmissions in Honda are obviously faulty.
Reviewed July 9, 2008
My wife purchased a new 2003 Honda Odyssey based on the alleged quality of the vehicle. What a joke! In less than 24 mos. the van started to make squeaking and whining noises and the auto doors started to stick and not close. The dealership said they fixed the issues but the problems reappeared after less than a year. We took it back and they told us that because the vehicle is no longer under warranty they would not be able to help us and that it would be at our expense if we wanted it fixed. In addition, during the third year all of the leather panels on the doors began to fall off. Again, they told us it was no longer under warranty so it was not their problem. The icing on the cake was when the piece of plastic that covers the right turn signal and warning lights fell off. Didn't hit a bump or anything, it just fell off while my wife was driving down a smooth stretch of road. Took it to the dealership and they offered to fix it for $400.00. Why $400.00, because it wasn't under warranty. Now when a warning light comes on we need to open the owners manual to see what the issue is because we refuse to pay $400.00 to re-attach a piece of plastic. The doors have gotten worse and now not only do they stick but the interior light flicker like strobe lights. The kids find it amusing but it has become a true source of anger for my wife. Today, my wife had to take the van back to the dealership because of an oil leak that we were told was fixed during her last oil change. Surprise! time to replace the oil pan and your guesed it, not under warranty. Another 5 hour visit to the dealership with 3 kids and a bill for $385.00. We have owned a lot of vehicles but this will be the one and only Honda. Respect The Van, I think Not! Quality and service? No wonder Toyota is the #1 manufacturer in the world.
Reviewed July 9, 2008
We bought a brand new 2002 Honda Odysy mini van in Feb. 2002 and in May/June of this year, 2008, I had transmission problems. The service department at Honda in Windsor, Ontario, said I needed to replace my transmission. I complained to the service manager and he said he'd contacted Honda headquarters and got me a good will gesture of a $1500.00 discount, the original cost to me was quoted at $3600.00 + taxes. I had it replaced yesterday and when I got home, I went on the internet to try and find Honda Headquarters so I could complain to them myself and found out that the transmission of this model was a known problem for models prduced in 2001 through 2003, when it finally got corrected. I just finished paying my loan in January of this year and was anticipating a debt-free, hastle-free run on my van for several years to come. After all, I bought a Honda for that reason, and bang, this happens.
Reviewed June 6, 2008
I purchased a new Honda Odyssey 2000, in 1999. in the beginning it was running good, I pretty much enjoyed it. when it hit miliage 75,000 transmission was broken, dealer changed a rebulit one for me, again miliage 80,000 aircompressor busted I had to spend $700+ to change the rebuilt one. Now hit miliage 109,000 the rebuilt transmission is having problem. The dealer simply said your warranty has expired, You believe that the rebuilt transmission can only last 30,000 miles. I swear you I will never buy Honda car again, I will tell all my family and friends do to so.
Reviewed June 2, 2008
I have a 2002 Honda Odyssey. We bought it in 2005 because we wanted a reliable car for our family. Three months after we bought it the transmission went up. It had to be replaced and it was covered by Honda (it took almost 3 weeks to get it replaced). Well just over 2 years later the transmission went again. There was a recall and that is why it was covered the first time. Honda will not cover it now. I did some research and found out that the 2002 is plagued with transmission problems. I have been very disappointed with Honda. I went with them instead of Toyota or Dodge because their vans are supposed to be so good and safe for families. Now we have been without the van for over a week with the dealership fighting with Honda to replace the transmission and my three kids and I stuck without a car. They would not cover a rent a car and said if they did get approval it would take another 3 weeks just to get the transmission in. This is unacceptable and I don't even want the car back. I love the Odyssey but do not think I can handle having to deal with Honda again.
Reviewed May 30, 2008
2003 Honda Odyssey Van was at a stop and was rear ended by an asphalt semi truck which cuased a front end collision with a car in front. The semi was traveling approximatly 45 mph. No airbag deployed. Van was totaled and our associate was injuried. We purchased the Honda because it was a safe and reliable. We since have changed our minds.
Reviewed May 28, 2008
My husband and I purchased a brand new Odessey Van in June 2006. Absolutely love the van. We have had no problems until we realized our air conditioner wasnt working recently in May 2008. Our van only has 24,000 miles on it. I called Fairfield Performance Honda service and was told if it is a rock that damaged the condenser it is not covered. I said, a rock and she replied; yes rocks can damage the condenser. My husband and I never have heard such thing. Without Honda even looking at my van they already knew exactly what was wrong. So that day I got a phone call from service and sure enough they said a rock has damaged your condenser and it would not be covered because that is consider road debris and it will cost you 800.00. The service person said they see this every week and then he said I mean once a month so I was curious and got on the internet to see if anybody else have had the same problem and sure enough hundreds complaints with the same problem. I contacted Honda America Corp and they said sorry it is not covered because it is road debris damage. Its not my fault and thousands of other consumers fault that they poorly designed the Honda Odysseys and Honda Accords. I noticed on the new 2008 Vans and cars they have a protection on the front now. But thats not fair for all the people who have purchased a van or car 2007 or earlier. I think that they should have a recall on this matter and fix the problem. I didnt pay $30,000.00 for a van to have this problem. They need to put some kind of protection on the van so it doesnt happen again. I just want to let all other consumers beware of this so they dont make the same mistake we did. I am contacting the Consumer report, Better Business Bureau all news media and papers until this problem is taking care of. I already have channel 12 WKRC coming on 5-29-08 to do the story. If we would have known this problem before we wouldn't have purchased it. I think Honda is treating their customers very poorly on this matter and should definately have a recall. Thank you for listening to my complaint and hopefully we will get this solved. Thanks again Thank you,
Reviewed May 24, 2008
I bought an 08 Honda Odyssey EX that has a stated 18-24 MPG and this van gets 11-14 MPG. Huge difference, I would never have bought this van knowing how poor the gas mileage is!
Reviewed May 1, 2008
I bought a brand new model of Honda Odyssey 2006(EX-L). So far it only has 11000 miles on it as I haven't driven it much yet. I've noticed that my A/C has stopped working. I took it to the local Larry Miller Honda of Hillsboro dealership where I bought it. They told me that a rock has hit a A/C condensor and freon has leaked out and it's not covered under warranty and would cost me $960. I called American Honda at 1-800-999-1009 to complain but they rejected my claim. I feel like I'm being cheated. My case# is N012008-04-2900312. I'm seeing hundreds of complaints online with the same issue. I don't think it's a coincidence, but rather a problem with the design. I would like Honda to cover the cost to replace the A/C condensor in my van as a goodwill gesture as this is a known problem with this vehicle and we have very low miles on the van. I am hoping that the high standards of customer service that we expect from Honda continue when this case is reviewed. I appreciate your time and we will delay the service on our van until we receive a response from you. Again, I appreciate your time and attention in this matter.
Reviewed April 12, 2008
I bought a Honda odyssey 1999 closed to 100k miles first I noticed was the engine support needed to be replace, then the sliding doors stop working the handle was broken in the inside, then the door guide bearing wore out in both door and finally right side door start sticking, and the light on the dash board came on, I reset the door and that fixed the problem. I never even tried taking it to the dealer.
Reviewed Feb. 27, 2008
I purchased a Honda Odyssey because of the Certified Used guarantee. Turns out this is just a marketing scheme provided by American Honda Corp. The 150 point inspection was not performed. I bought a vehicle that failed numerous inspection points and the entire subframe was bent causing a major mechanical failure. Despite also purchasing an extended warranty & a carfax report, Honda will not stand behind their claims. They will not even allow me another 150 point inspection at my local Honda dealership. They will not return my calls and only replied in writing with misstatements. We are following up with a lawsuit.
Reviewed Feb. 19, 2008
Our Honda Odyssey 2001 recently had two broken front springs. While no Honda SB has been issued to my knowledge, and NHSTA closed their investigation(PE06-007)I thought I should pass along the info .
Reviewed Oct. 8, 2007
Let me start out in saying I did not buy my 2006 Odyssey, but I moved to GA after purchasing my van. So Carey Paul has been the only one that has services it. I just spend $300 on a van I had owned for just over a yr. The rotors needed to be turned & the the air conditioner filter needed replaced. $300 later. I asked if it was something my husband could do(filter, they said no he could not get to it. That was $100. I was very upset about the rotors, I do have 25000 miles on the van, we travel a lot, but I have never had to replace the rotors or brakes before in a vehicle I have ever owned that soon.
The brakes were just replaced in Sept. 2006, there was some kind of recall on them. My complaint is I have never had to put this kind of money into a vehicle that I have only owed for a little over a yr. Then the mechanic tells me that I might have to replace the brakes every yr because the Honda vans are so heavy! I never would have bought the van if I had know that. I have owed a lot of vehicles & they have never cost me as much as this one has in the first yr. I judt feel that if Honda requires there customer to pay for all these repairs we need to know in advance.
After I spent the $300, the mechanic said we will see you in about 5000 miles for your 30,000 mile service. I asked him how much is that going to cost me? He said they usually cost about $300 or so! I can not about that! That is almost as much as my payment. I know Honda is suppose to be a good van, but it seems like to me they are screwing the customer! My husband & I are very upset! We didn't realize Honda was such as expensive vehicle to keep.
Reviewed Aug. 1, 2007
I bought a new 2007 Honda Odyssey. My wife was driving the van that had around 200 miles on it and the engine began to smoke and within seconds the engin was on fire. She was able to get our 3 children out of the car with the help of the gas station attentants. The fire department had to be called to put the fire out. The car is a total loss and Honda has taken no actions to investigate or replace the car. They are not taking responsibility. My insurance company is paying for the replacement. The dealer has been great and can't believe Honda hasn't stepped up. My insurance company is in the process of inspecting the car in hopes of sueing Honda. I could have lost my family.
Reviewed June 1, 2007
My Honda Odyssey EX 2005 serpentine belt broke during our drive to San Diego last Friday(May 25). We stop to the nearest dealer which is Weseloh Honda. He looked the engine compartment and saw that the belt was gone. He check the supplier room if they have it on stock but they don't. He also informed us that the car was 700 miles away from the warranty.
He would get the replacement by Tuesday and they were the only service center in the area that is open on Saturday. He didn't even asked his mechanics to check what is the problem with the car. We left the dealer because he cannot help us. We drove to where we could have light so we can fix the car. My husband called his brother to buy us the belt and found out that the nut of the alternator gone which may have caused the belt broke. We saw a ford dealership mechanics passed by and we asked for his help.
My husband talked to the service manager and he let us borrowed one of his mechanics. He was able to fix the car. After the vacation, when we arrive at our house, the belt breaks again.
I spoke to American Honda on what do i need to do and she said that have my car to diagnose by the nearest authorized dealership. I did that and the service advisor said that i need to pay for the service because the warranty just expired and it is not covered by the warranty anyway. He also said that the belt broke because something went in to the alternator.
He also said that i don't have the document to prove that i went to Honda dealership in San Juan Capistrano. American Honda Case Manager said that it was misdiagnosed by Ford Dealership. This was not true, Ford dealership was so kind to help me and they did not diagnose the van but they help us put on the belt and the nut just to reach our destination.
Honda Service Center has a very poor customer service and inconsiderate. They are not listening to what the customer is saying. My van is only 2 1/2 yrs old and alternator broke already. It took them 4 days to review my situation. It would be more helpful if they have 24 hrs customer service so they could guide their customer on what to do.
Reviewed May 2, 2007
I just bought a brand new Honda Odyssey 06 from a local dealership here in Virginia. After about a week, I started noticing that my engine was vibrating in the idle position. I noticed that the problem was getting worse. I immediately take the car to the dealer and talk with the service manager. I ask to get into another Odyssey to compare and there is noticeable difference. He denies any major difference and says that if there is a slight vibration its because some new cars had to be broken-in. This dealership told me to wait until about 4000-10,000 miles to see if the vibration would go away!!! I found this absurd!! I put my hard earned money into this not so cheap car not even a month ago and I already have to deal with this?? I demanded a new vehicle and they denied my request. Am I freaking out about nothing or do I have a case here? Anyone with similar issues? What are my rights in this case? Basically they're telling me that I have to wait it out to see if my car gets worse. Any help would be greatly appreciated.
Reviewed April 7, 2007
2002 Honda Odyssey Broken right front coil spring at 60872 miles. Same problem as reported in Honda Odyssey Suspension Failure investigation from NHSTA in January 30, 2006.
Reviewed Feb. 28, 2007
I have transmission problem in my 1999 Honda Odyssey. I think Honda has recalled some vehicles which have the same kinda problem. Please let me know where to complaint about. Thanks
Van is running with difficulties.
Reviewed Feb. 23, 2007
I was duped into buying a gray market Honda Odyssey. It was for Canada and my Dealer brought it in with assurances that it would never be an issue. I have had nothing but problems because neither Honda US and Honda of Canada will honor any recall or warranty. I am now stuck with a bad transmission on a 2002 Odyssey with only 75, 000 miles and have had numerous other issues. Apparently Honda will take no responsibility for this Gray Market swindel and tell me they can or will do nothing for a Honda owner who is stuck in the middle. they all claim that my only recourse is through the dealer I worked with and I am not sure they are still in business.
I have a $3700 dollar transmission bill.
Reviewed Jan. 29, 2007
We have a Honda Odyssey and the air went out. We took it in to get fixed and they said a rock went through the compressor and the warranty won't fix it. However this seems to be a huge problem.
There are place all over the internet that people are saying this has happened to. This is some kind of design flaw in their vehicle and we the consmures are paying for it. $600 - $900. From looking on the internet it happens to the Odyessey was more then anyother car. There has to be something wrong. A design flaw. They say it is similiar to the windshield.
However you can pay $30 to get a chip fixed and there is no possible solution to the window, you can not put anything in front of it or we would not be able to see. The Condenser you can protect it a little and still get air flow to it or make the design better. Honda has made a bad design and is making the consumer pay for it.
Reviewed Jan. 29, 2007
I have a 2003 Honda Odyssee which I purchased used with 26,000 miles on it. I purchased the extended warantee up to 100,000 miles. I have had continuous problems since about 38,000 miles which include: The airconditioning, transmission (2 have been replaced), motor mounts, door issues, self locks at times, ignition, etc.
I have had the van in the shop more times than if I put all of my other previous hondas together. I have had rental cars numerous times (which Honda has covered). I am at a point where the extended warantee will be gone (88,000) and I have contacted Honda a few times to see if they will extend the warantee - I really enjoy my van but I am afraid at this point at 101,000 miles I will be having to go broke on this van. The dealer which I have been taking it to has been very good in repairing and getting me rentals and is looking into a good trade deal for me.
American Honda has yet to return my call from last week requesting help. Everyone seems to agree that this is highly unusual and I agree (this is my 4th Honda) but the fact remains (as I have said since 38,000 miles) I belive this is just a bad manufactured vehicle. At this point, I am attempting to find out all of my options. The manager of Penske Honda, Ontario is involved and supposedly working on options for me but I believe it will be a trade in and I don't want to have another car payment, or go into debt because of a bad car. I am not in the position to purchase a car at present (or have a payment) so unless there will be something without out of pocket expenses Im not sure I can go with it. I asked if they could just warantee the car another 100,000 miles but they say that they have never done that. I know there are companies out there that offer that and I don't think it would be extrememly costly to them.
I just want a good car that will last 200,000 miles plus as I thought I had purchased. Is there any options that you feel I could pursue? thank you for your time
Reviewed Jan. 28, 2007
Faulty sliding doors on Odyssey Minivan (2000 LX model). This appears to be a very common problem that they should have addressed via recall. These doors stick to the point that you end up pulling the door handle clear off the car. That's not right.
Stress and strain of having to wrestle these doors open. Plus, repair costs and time spent fixing what amounts to some sort of design flaw on the part of Honda.
Reviewed Jan. 26, 2007
Have a 1999 odyssey and have had numerous problems not caused by me. It has 147k miles on it is on its 3rd transmission and now the dealer is telling me it needs a new engine that this one has a pourous block and it is leaking oil. Then they tell me you cannot even get a new engine for this particular car. But that a used one with a new timing belt would cost me $3500. This is the 7th, but the last Honda I will own. I have gotten the run around with so much.... they do not have mechanics at these dealerships, they have people who look at a computer screen. AND the computer has a default setting that blames the EGR valve for any problem it cannot figure out.
I cannot afford another vehicle, nor a motor and i was not able to be a part of the class action suit due to the fact that I had too many miles on my car.
Reviewed Jan. 5, 2007
On the new 2007 Honda Odyssey Touring Model they have what they call run-flat tires made by Michelin (PAX). You have no spare tire and if you have a flat it can only be repaired by a shop with the PAX equipment, which is basically no one except some dealerships. The problem is you better not be in a remote area or have a problem on the weekend because a regular tire shop CANNOT help you. You cannot change the tire yourself, a trained person with the specific equipment is the only one who can take the tire off the van!
This a big, inconvenient and EXPENSIVE problem. I recently had to have a flat repaired... I had to wait for an appointment at the dealership,I had to wait until the next day and was told it could be about $150 --- to fix a FLAT TIRE!!!! I ended up needing to have the tire replaced (a cost which is about $250)... it was covered under the warranty with Michelin. I told the dealership I wanted the tires OFF my car... I bought the van to transport my 3 children around (and do road trips) and could not run the risk of being stranded in a remote location with a flat tire no one could fix. Of course... this would entail having to replace the rims (wheels) and tires.
I do not believe Honda informed me as the consumer about the reality of issues and problems associated with having these special tires. I see these tires as a potential hazard to my personal safety (especially the safety of my children) because I run the risk of being stranded without a facility around that has the PAX equipment. I spoke to Michelin and they said if I were to be stranded in a remote location they would send a tire to me and pay for accommodations until the tire could be repaired. That is completely absurd!! Michelin has my name already & I have told them this a bad consumer product. I am seeking some assistance -- direction -- I feel Honda should assist me in getting these tires/rims replaced. If I had been properly informed how difficult it would be to maintain and service something a simple as a tire...
I would have not purchased this model of vehicle. Consumers need to be made aware of the risks and problems associated with these tires... A consumer should have some recourse to get tires off of the vehicle without a huge expense. I have told as many people I can NOT TO BUY a vehicle with Michelin-PAX system. It is not worth the hassle.
Reviewed Jan. 3, 2007
2 broken coil spring in 6 months on a 2001 honda odyssey.
300$ each time and 2 trip to montreal where it happens.
Reviewed Dec. 29, 2006
May of 2005, we purchased a Honda Odyssey Touring edition with Michelin Pax tires. At this time, we were not aware of the rapid, uneven wear of the tires or the expense to replace them. We've also since dicovered that the tires are worthless in the snow. (We live in Montana) To purchase compatible snow tires would be appr. $800.00 for the tires, plus $300/year to have them swapped out. There is no all season option. We considered replacing with standard tires, but were told by both Michelin and Honda that this would voud our warranty.
I
Reviewed Nov. 30, 2004
We have a 2000 Honda Odyssey Van and we love it except for the doors. Every time it is cold, the doors stick and they open just enough to turn on the lights. Therefore, I have become an expert on jump starting my car. I'll ask another woman to help me jump start my car and she'll say, "Do you have jumper cables," and I'll say, "Yes, I've done this many times (12 or more)". And then she'll say, "Do you know how to do this," and I'll say, "Yes, I've done it numerous times." One time my 11-year-old son pulled so hard that the door handle broke off. I paid to get this repaired since we were stationed in Belgium and apparently Honda Europe and Honda USA don't communicate when it comes to fixing service members cars. I am tired of jump starting my car because of the door problem. I just want someone at Honda to admit that there is a problem and fix it. We have had Honda Accords and Civics and we love Honda, but when an error has been made, someone needs to take responsibility for it.
Reviewed June 14, 2004
I just bought a 2004 Odyssey and made my first payment on June 1, 2004. After 45 days of ownership, the back-bench seat folded and collapsed in the trunk hole with my 16 year old daughter's arm - from her elbow caught between the trunk and the seats. She was in there for over one hour. Tracy Fire Department and Paramedics had to take the seat out from the bolt to free her arm.
Reviewed Sept. 4, 2003
I have a 2000 Honda Odyssey which has had a problem with sticky sliding doors for the last year. Several months ago we actually broke the door handle because it took so much force to open the door. I could see that a small plastic piece within the door mechanism had broken. We can now only open the door from the inside. A week ago, the other door broke in the same fashion. It is going to cost us $360 to fix the door handles since we are out of our warranty period.
My research on the internet shows that there are several other people with the same complaints of sticky or broken doors. I called Honda Consumer Relations and they act as if they have never heard of this problem.
Reviewed April 29, 2003
I have a 1999 Honda Odyssey van and just read the consumer complaint about the passenger sliding doors sticking. I too have had this problem several times, and also broke the door handle off because of the stress it endured. If the van wasn't at the dealer with door problems, it was having brakes repaired- - at 20,000, then 30,000, then 56,942 miles, and all the time I was told by mechanics that it's to be expected. I definitely didn't have those problems in the lower priced Dodge Caravan that I've had twice.
The latest problem now, at 72,300 miles, is that I need a whole new transmission. I don't get it. Again, in all the cars I've ever owned, this has needed the most work at the lowest mileage. Anyone else with the same complaints? Any suggestions for dealing with Honda?
Reviewed May 2, 2000
I purchased a 1999 Honda Odessey. I have brought it back to the dealer because the doors stick and do not open. I have broken the door handle off twice because of this problem.
Honda Odyssey Company Information
- Company Name:
- Honda Odyssey
- Website:
- automobiles.honda.com
