Pars Car Sales Reviews

I recently purchased a vehicle from PARS Cars (Buy Here Pay Here). While my salesperson was extremely kind, helpful, and professional — and I want to make sure that is acknowledged — the dealership itself failed to provide a safe, prepared, and properly maintained vehicle at the time of sale. Shortly after driving off the lot, I encountered multiple issues that should have been addressed before selling the car:

I recently had the pleasure of visiting Pars Car Sales, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. They took the time to listen to my concerns and provided expert advice on the necessary repairs.

Great work, was very responsive, and went above and beyond with any questions or special requests I had. I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. He was very knowledgeable.

I was treated like royalty from the time I walked in until the time I left. The manager Donald and the salesperson Tony and also the finance person, they all were nice and respectful. I walked in with expectations of leaving with a vehicle and my expectations were met. The process of buying a car at Pars Car Sales was the easiest that I've ever experienced in my life: very professional and trustworthy. Everything went smooth and I am now driving a 2018 Dodge Charger R/T, very low mileage and great car, with a very small down payment. I would definitely recommend PARS CARS to anyone. DO NOT WASTE YOUR TIME ELSEWHERE.

My friend got a car with Pars Cars and he didn't have any licenses. I was told by Pars cars to sign and show my licenses by Pars Cars so that my friend could drive off the lot. Now the car is showing in my name and I don't understand why I'm a signer. My friend put the money down. Pars cars said it's nothing they can do because they always sell cars to people with no valid licenses if they have friends who can show licenses.

Amazing folks. Will get you in a car and great customer service and they know what they doing. Great sales car to go to. As long as you got the documents they will get you approved. They work with you....

Ok..so first of all I bought a 2008 truck from you guys. I know my credit was not good, but the Douglasville office told me 400 a month and come to find out it was 400 biweekly. It took writing a complaint to BBB and you guys went back and reduced my payments on a new contract. I did appreciate that much. But they charge 19k on a 2008 with 177k miles. The sunroof went out within a week, and then the power seats stopped working, and then the engine blew...it was all I could take...could not spend over 500 a month and afford this lemon y'all sold me...plus y'all ask me to take my comment off BBB and I was going to if Bert ** would call me and talk to me about this situation. Plus I saved a long time to afford a 1700 dollar down payment. I had the truck 2 months and now not only do I not have a vehicle. I had to volunteer repo it and my credit is ruined. I know there is probably nothing you will do for me.

This place is truly a blessing. All the staff were great. ESPECIALLY our agent Mr. **. He made us feel welcomed regardless of our credit. He really went out of his way to put us in our desired vehicle. Even when we ran into to a road block the company still made it possible to drive home in our new car..You guys are awesome!!!! I can't thank you enough and I will recommend this company to all my friends and family. They make miracle happens.

I was sold a car that was not serviced and I purchased it on 08/02 and brought it back on 08/03 and 08/04 and the Michael told me when you get a car whatever needs to be done on it is your responsibility. They sell lemon cars with no Carfax to people with challenging credit. They have people giving reviews before even having the car 30 days. I got a car that was total crap and sold with so many issues that I have videos and pictures of. I told them I don't want the car because it almost killed my family and it's bad business to take advantage of someone because of their credit and then I brought the car back on 08/04 because on 08/03 it was raining and the car alignment was horrible on the hwy and almost swerved into an 18 wheeler with my kids aged 3-9 in the car and now they are trying to say the car is a voluntary repo.

Rg got me in a 2015 Kia Sportage! Lied to me about the car service department saying if anything happens to bring the car back to their service department and they’ll work on it! Well I’ll be dammed if 60 days later the car he sold me stalls out on HWY 75 south with my children in the back; so of course I did EXACTLY what I was told and had my vehicle towed back to their service department WHICH COME TO FIND OUT DOESN’T EXIST! So the so called manager tells me the car has no warranty, the car is sold AS IS and there’s nothing they can do. So of course I’m sick to my stomach at this point and disgusted.

I put a down payment on a car only to come back the next day and my car was sold. I then came back picked another vehicle and before signing asked questions about how the interest is calculated only to find out out of 4 people including the manager at mt. Zion location could not give me an answer. I spent 10 plus hours total trying to get a vehicle. There was no professionalism what so ever. The manager cursed the agent out for asking questions. My fist agent walked out and quit. My second agent however Mr. Ernest ** did everything he could to help me unfortunately the company he works for didnt have his back at the time. Just because of your credit situation dont take the first offer they give. I dont even suggest goin to this place.

I spent a total of 80$ in Lyft to get back and forth out there. I advised the salesperson I Drive uber and lyft and I need the car to be able to meet uber and lyft standards. Please tell me why they showed me everything but what I was looking for. They won't let you test drive until you're approved, they don't provide a car fax report and then have the nerve to want $1500-$3000 down and 235$ biweekly for 2009 Toyota Prius! The seats were a mess, the car had a bad odor and TBH I just said screw it and called a lyft to go home.

I got a 2005 Nissan Altima. The car price 15,000 (not worth it). I've had it a month. SERVICE ENGINE SOON LIGHT ON. I felt pressure into I needed a car!! Getting this car I kept stating to the salesmen my limit for a car. (Then they pull your credit then start asking you questions about things on your credit.) This vehicle needs brakes. Also makes running noise when driving it. Dont catch up to speed. The notes are high. I wish I had rethink dealing with this place. They want your money but quick to come get when a payment miss. Even through this covid19 people take your time. Buy a cash car is the best way to go!!!!

I purchased a vehicle less than 6 months ago and been having issues since I first purchased. I learned today the motor is out and they’re telling me nothing can be done and continue to transfer me from dealer to dealer, stating They’re sending to a manager. Very dissatisfied.

Yesterday I bought my first car from Pars Cars in Riverdale. Great customer service. And great deals. I'm really appreciative to my car dealership and management. I will definitely recommend to any and everyone.

I was at the pars cars in Riverdale Ga and the sale man that help me to get into the SUV that I love was name Mark. He was understanding, courteous and attendance in what I like. With his help I got the Ford Expedition that I wanted and love. This young man did a very outstanding job and was very professional in his job. If anyone go to the Riverdale GA location I suggest they go there and ask for him. You will not be disappointed in his job. Thank you. Vanessa.

People take it from somebody that's been in the car business most of his life. This is a buy-here-pay-here lot. If you buy a piece of crap park it in a lot somewhere, and tell them to come and get it. They will send a sanitation truck after it. If your credit is bad they don't report to the credit bureau so who cares. They burn, you, you burn them.

My son and I visited Pars Cars on Saturday, June 15th. My son worked with a salesman named "Sir". The salesman blatantly tried to cause conflict between my son and I because after making the high down payment for a 2008 car that they are selling for 12,999, he didn't have enough money left for insurance. The salesman "Sir" starting insisting that I pay for the insurance. He make a comment say "Why can't you help your son out". My son is 20 years old and he is trying to buy a Mustang. The insurance was $500. "Sir" didn't know me, didn't know anything about me, and he insisted that I pay for my son's insurance.

I purchased a vehicle from Pars Cars in Morrow, GA on 02/10/2018. The vehicle had an open recall that was not disclosed to me at the time of purchase. In June of 2018. I received a letter in the mail telling me about the Tarkata Airbag recall and not to allow anyone in the passenger seat of the car. Well my son, my spouse and my goddaughter had all been in that front seat. It really scares me to think what could have happen. The vehicle overall is not a good one and when purchasing it the sales manager just wanted money and was rushing me to make a purchase. I felt rushed. I have sent numerous messages to the company via the website and I got nothing in return this is very disheartening. I work very hard for my money. My car payments for the piece crap is $406.00 per month that I struggle with. I am so unhappy and I pray no one else falls into this trap.

It worst car lot I've ever bought car from. I will never buy from them again. It act up after two weeks. They said it was nothing wrong with Jeep Patriot 2010. It's worst piece ** I ever own. Never again buy from Pars Car. They would not fix, just put new battery and do same thing.

I don’t recommend anyone to buy a car from here. I bought a used car from here and took it for a test drive and it was working fine when I got it, the next day everything just started acting up. Air stopped working, car started squeaking everywhere I drove, tire pressure sign came on, missing rugs from the trunk. They just want your money, they don’t care about the service of the car. I would recommend shopping around Before you make your decision to purchase from this place.

I'm not sure why some people think this is a great place to purchase a car? I guess if you're in desperate need you have to do what you have to do but don't get taken advantage by this company. It's so many other Buy Here Pay Here company such as DriveTime that are more than willing to help you out and their cars aren't dated. Even try companies on Veterans Memorial, they work great with people with not so great credit. Pars Car want you to put a high deposit like 1000-1500 on cars that are 07's and 8's and maybe 09/10 and charge 12,000 for these high mileage cars. They will convince you that in order to get the vehicle that you're interested in you have to put a lot more down and this is with a over 600 credit score and making a substantial amount of income. I didn't have an issue with my credit but just shopping around and this what they told me.

My experience with Pars cars was very good. I was able to get my new Challenger off the lot the same day as my walk-in. My agent at the Riverdale location worked with me find which Challenger I could get. It was easy and surprisingly fun because of the environment. I would recommend this dealership to anyone.

Please save yourself the headache and do not buy a car from this place. I purchased a car from here in 2015 and about 2 weeks later, check engine light came on and it shut down. Had to get it towed to my apartment. And after that one by one I needed repairs. This is a buy here pay here place and the cars they sell - they fix up enough just so you can get off the lot. They sell junk cars and take advantage of people with bad credit. I was lucky enough to pay the car off thank God and purchase a brand new car from an actual dealership. You will regret purchasing from this place. It is not worth it! And the sales guy tried to get my number at the time of purchase which was so unprofessional. Please DO NOT PURCHASE FROM HERE. It should be illegal for them to advertise a place like this.

Pars Cars dont care. Yes they will make sure you leave (off the lot with a car) but you going to pay for it in blood and use many prayers. Once you leave the lot you begin the ** you plan because you wasnt patient. They have very high payment more than a new car. My van broke down many times after I left and every light on the dashboard also. I've had my van for over a year. I spent 50% of that time fixing things that went out. I told them I dont want no payment over $200 and they gave me a payment of $444 a month.

I would recommend PARS Auto Sales to anyone looking for a bargain on nice pre-owned cars and SUV's. I have purchased a Cadillac Deville and a Lincoln Navigator from the Stone Mtn location. Both were early 2000s models and have had minor issues for their ages but no significant repairs in the two and 4 yrs I've owned them. Tony is reasonable and easy to negotiate with if you walk in knowing what you want and have the right amount of upfront cash. He gets the paperwork done and gets you on the road quickly even if you are an out of state buyer such as myself.

When I went in to get my car I took my time. I was not in a rush and after test driving 3 SUV's I got a 05 Chevy Tahoe with a TV DVD player, XM radio and on-star. I really enjoy my truck because the last place I went my transmission with out and I only had it for a couple of month and it was not from Pars Cars.

I purchased a car in February 2016 from Pars Cars. No, I did not use my best judgment while purchasing a car from there. I was in a hurry and I was not thinking clearly at all. First of all I did not read the reviews. I have NEVER written a bad review for anything or anyone HOWEVER, I felt compelled to do so concerning this so called company!! Had I read the reviews for Pars Cars I would have never purchased a vehicle from them. I am a single mom and I did not think I would have been able to get a car from somewhere else, I wanted a car note that I could pay off quickly (So I thought).

So, I bought a Mazda Protege from the dealer in Duluth back in 2013. Within a week the car started breaking down, spark plugs, timing belt (I was driving on a thread), battery and alternator were never changed. Check engine light comes on. You name it. Every paycheck I got just was spent on fixing it and to make matters worse I was overpaying for a piece of junk. By the end of 9 months, I took it back when my mechanic told me a major car repair was needed.

I went to this company as a last resort because I needed a car for work and they said they do not do credit check. I left DriveTime because I cannot pay $2,300 for deposit. I wish they would work with me because the cars there were all updated. It was almost time for me to go to work on Friday 4th 2016. And be to work at 8 p.m. and I have been sitting there for 4 hours trying to get approved knowing my credit was bad. They gave me one option at first. Which was a 2005 Hyundai Sonata. Test drove it and told the man that the engine was shaking. He tried to blame it on the tires. Saying it needed some air. Which was a lie. I'm not dumb by far when it comes to cars. I get back to the lot and ask him if there's another car I can see that I would not mind driving.

I recently purchased a vehicle from Pars Cars 2 weeks ago. I went here because this was my only option. The car was 2000 down payment. I paid 1200 and arranged for 800 to be picked up. My salesman Chris was very helpful. When I left the lot, the low tire pressure light stayed on. Even after I put air in the tires. The car value is not worth a penny. They jack the price up on the car because they know people who go there don't have a choice. They prey on the weak and take advantage.

I took my girlfriend to purchase a car here and the salesman was below average, but we were in a situation that we needed a car. So we thought we found a decent car, a chevy HHR 2011. First and foremost sitting out in that parking lot in morrow, it was full of ants we couldn't get rid off. Within a week, there were problems with the car, check engine light would not go off and it needed a aliment. We took it back to them, they said they fixed it and the check engine light would go off. It didn't, they took the car twice and did not fix it. When I took it to a diagnosis check, they said the car had never been touched. And the damage that the car had was worse than we thought. I WOULD NEVER recommend anyone to get a car here and I am not a disgruntle, employee of such, just warning people to not shop here.

I bought a car from this company and I am glad that I did. Great customer service and price.

I bought a car from Pars Cars because to be honest my credit is not great. They did not wash the car and tried to give me a car with a broken sun visor. The lazy dealer couldn't be so bothered to have my car cleaned and said "come back". He got mad because I made him fix the sun visor. Two weeks later the battery went dead. I bought another battery. The next day the battery light and dashboard lights were on again. Took car back to Satellite and the service man said the fuse blew out. The next day while going to check on my 92-year-old aunt, my car lost all power on Ga 400. Had to have it towed. Tow guy said it was the alternator. He said Pars Cars was garbage and they knew the alternator was bad. He said they mostly sell cars with no warranty and he knew of others like me. $105 and a tow later, I have a 2-week old car I have to buy an alternator for.

In Nov 2013 I got an escalade from pars cars in Duluth. It came with the big boy wheels on it and everything. The truck is nice very nice. As I look at the price and as I have researched other dealers I am paying way too much for this SUV. Last year in 2014 the transmission went out in the truck and I called pars cars to see if they could fix it. They told me to bring it to them so I did. They finally after two days called me and told me the price to have it fixed. I told the guy I didn't have 2600 to have it fixed right then. How about they called their self repoing my truck and I wasn't even behind on the note.

Bought 2005 Mercury Montego Jan /2015. By Apr 9th, 2015 car stopped running properly. They wanted almost 1000 dollars to fix. I gave them 250 to begin working on car and they declared the car unable to be fixed and refuse to place me in another vehicle of equal value. Jeopardize my job and living. This is the worst car dealership I've ever experienced!!! I haven't had the vehicle 120 days and now I have nothing!!!

I used my disability $ to put down $4,000 on the Pars Cars X5 to transport my daughters & go to all my M.D.'s healing me through Breast Cancer. Within 30 days the check engine light came on. Took it to Pars Cars per their advice & was told by my sales Agent ** (who quit for Pars Cars disgusting business practices) while I sat there for 2 hrs; all the Tech did was reset the check engine light which is an automatic emissions fail in GA. At most, every 2 months I had to pay over $500-$1200 for 1 major break down after another. Pep boys did trusted certified repairs.

I'm sitting here in the waiting room (no cable) for an hour. My car is still parked outside waiting for a tune up that they promise me Friday. Today is Monday. They are fixing cars in the lot as I type. Why not my car so I can go!? Another guy is here that bought a Ford Focus Friday and his car broke down twice since Friday. They will try to get you any way possible! They tried to get me in everything other than what I wanted. Not to mention I was at the dealership from 10:30 'til after they closed at 9:30. Try to avoid this place at all costs! The cars they sell are not serviced properly, and the lies they tell are ridiculous. Again worst place to purchase a car...AVOID!!!

I leased a 2001 Mercedes-Benz on February 28, 2015 at Pars Cars Southlake. I THOUGHT I was going to the store this morning. Unfortunately, the key will not turn in the ignition. It states 'REMOVE KEY'. I called Pars Cars and spoke with a service rep is was very useless. I then asked to speak with Craig who was also useless and VERY RUDE. Craig informed me that it could be the battery. However, the lights are coming on when the doors are opened. I am waiting for my father to get here with cables. I am praying that is the case. I will see.

One of the sales men was nice, the owner however is rude. We were doing in house finance with them. 6 months after I got it, the engine blew. Transmission was slipping. I kept asking for a different car before the engine blew. They kept saying they would look. 3 months later, it blew! We handed them the keys and they wanted us to keep paying for the truck- LMAO. Then he said he would report it to the credit bureau but never mentioned to them that all 6 payments were on time or early! Not to mention I was paying way too much for the truck than BB.