Pars Car Sales Reviews

Morrow, GA

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About Pars Car Sales

Pros
  • Quality vehicles available
Cons
  • Deceptive sales practices

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Pars Car Sales Reviews

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    How do I know I can trust these reviews about Pars Car Sales?
    • 4,770,194 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Staff

    Reviewed June 17, 2025

    I recently purchased a vehicle from PARS Cars (Buy Here Pay Here). While my salesperson was extremely kind, helpful, and professional — and I want to make sure that is acknowledged — the dealership itself failed to provide a safe, prepared, and properly maintained vehicle at the time of sale. Shortly after driving off the lot, I encountered multiple issues that should have been addressed before selling the car:

    My oil light came on within a few days, suggesting the car was sold without even a basic oil change.
    The check engine light is now illuminated due to an electrical fault.
    The driver's seat is broken with exposed metal that pokes into my back and creates an unsafe driving condition.
    My two front tires were significantly underinflated (25 and 27 PSI instead of the recommended 33 PSI), which could have led to a safety issue while driving.
    My emissions test is due soon (due to upcoming tag renewal), and I now face uncertainty about whether the car will pass.

    Despite waiting approximately 45 minutes to an hour on the day of purchase for the vehicle to be “cleaned and prepared,” I discovered cigarette butts and sunflower seeds left inside the armrest when I got into the car.

    These issues reflect an alarming lack of care and quality control. Customers who purchase through Buy Here Pay Here programs may have credit challenges, but that does not mean they deserve substandard vehicles or neglectful service. We are still investing significant money into these vehicles and deserve a safe, clean, and road-ready car — just like any other customer.

    It is deeply frustrating to feel that because of my credit situation, I was sold a car that was not properly inspected, serviced, or even cleaned prior to delivery. Had basic maintenance and safety checks been performed, many of these issues could have easily been avoided. I hope PARS Cars takes serious steps to improve its inspection, maintenance, and customer care processes — especially for customers who are trusting them with what may be their only available transportation option.

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    Staff

    Reviewed April 18, 2024

    I recently had the pleasure of visiting Pars Car Sales, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. They took the time to listen to my concerns and provided expert advice on the necessary repairs.

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      Customer ServiceStaff

      Reviewed April 18, 2024

      Great work, was very responsive, and went above and beyond with any questions or special requests I had. I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. He was very knowledgeable.

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      Staff

      Reviewed Oct. 7, 2023

      I was treated like royalty from the time I walked in until the time I left. The manager Donald and the salesperson Tony and also the finance person, they all were nice and respectful. I walked in with expectations of leaving with a vehicle and my expectations were met. The process of buying a car at Pars Car Sales was the easiest that I've ever experienced in my life: very professional and trustworthy. Everything went smooth and I am now driving a 2018 Dodge Charger R/T, very low mileage and great car, with a very small down payment. I would definitely recommend PARS CARS to anyone. DO NOT WASTE YOUR TIME ELSEWHERE.

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      Reviewed June 17, 2022

      My friend got a car with Pars Cars and he didn't have any licenses. I was told by Pars cars to sign and show my licenses by Pars Cars so that my friend could drive off the lot. Now the car is showing in my name and I don't understand why I'm a signer. My friend put the money down. Pars cars said it's nothing they can do because they always sell cars to people with no valid licenses if they have friends who can show licenses.

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      Customer ServiceStaff

      Reviewed March 26, 2022

      Amazing folks. Will get you in a car and great customer service and they know what they doing. Great sales car to go to. As long as you got the documents they will get you approved. They work with you....

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      Customer ServiceContract & TermsPrice

      Reviewed Feb. 3, 2022

      Ok..so first of all I bought a 2008 truck from you guys. I know my credit was not good, but the Douglasville office told me 400 a month and come to find out it was 400 biweekly. It took writing a complaint to BBB and you guys went back and reduced my payments on a new contract. I did appreciate that much. But they charge 19k on a 2008 with 177k miles. The sunroof went out within a week, and then the power seats stopped working, and then the engine blew...it was all I could take...could not spend over 500 a month and afford this lemon y'all sold me...plus y'all ask me to take my comment off BBB and I was going to if Bert ** would call me and talk to me about this situation. Plus I saved a long time to afford a 1700 dollar down payment. I had the truck 2 months and now not only do I not have a vehicle. I had to volunteer repo it and my credit is ruined. I know there is probably nothing you will do for me.

      I don't want to, but I plan on going on every review site and let people know about my experience with Pars Cars. I would take the comment off the BBB and not go forward with this any further if y'all at least refund my 1700 down payment. Or at least some of it.. I had the car 2 months and now it has affected my life in the worst of ways. Please let's figure something out. I now owe 19k to the finance company, and they even apologized to me because they knew you did me wrong. I really hope to hear from you asap, and see if you all have sympathy and compassion to your customers. I am extremely just sick to my stomach about how you all treated a Veteran Disabled Marine. Please help.

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      Staff

      Reviewed Dec. 14, 2021

      This place is truly a blessing. All the staff were great. ESPECIALLY our agent Mr. **. He made us feel welcomed regardless of our credit. He really went out of his way to put us in our desired vehicle. Even when we ran into to a road block the company still made it possible to drive home in our new car..You guys are awesome!!!! I can't thank you enough and I will recommend this company to all my friends and family. They make miracle happens.

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      Contract & TermsPrice

      Reviewed Oct. 1, 2021

      I was sold a car that was not serviced and I purchased it on 08/02 and brought it back on 08/03 and 08/04 and the Michael told me when you get a car whatever needs to be done on it is your responsibility. They sell lemon cars with no Carfax to people with challenging credit. They have people giving reviews before even having the car 30 days. I got a car that was total crap and sold with so many issues that I have videos and pictures of. I told them I don't want the car because it almost killed my family and it's bad business to take advantage of someone because of their credit and then I brought the car back on 08/04 because on 08/03 it was raining and the car alignment was horrible on the hwy and almost swerved into an 18 wheeler with my kids aged 3-9 in the car and now they are trying to say the car is a voluntary repo.

      The car was dirty with cat hair and those cars have lots of scratches and dings and just aren't clean and they are definitely overpriced. Don't go here at all go to BBB and read those reviews which are way more honest than Michael telling you to do a review the same day to cover anything that might happen in the future. The picture below shows every light on the next day. Don't get caught up here with the as is because they will tell you that a contract was signed and there will be nothing you can do to get out of it.

      It's been almost 60 days since I have had the car and Mark knows the issues and still won't cancel the loan. Instead he is trying to charge me over 15k for a car I haven't had since 08/03 to turn around and sell it to someone else and make the same money he is trying to get out of me. I have so many pictures and videos of the car before I dropped it off. I even drove pass the lot 3-4 times and the car in my name is not even there. So I have no car, a car loan and debt and they won't see how they are wrong and just cancel it why would you mess someone's credit up with a repo for a car they had literally less than 48 hrs. These are repo’d cars from auctions that were trash like this company.

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      Customer Service

      Reviewed July 30, 2020

      Rg got me in a 2015 Kia Sportage! Lied to me about the car service department saying if anything happens to bring the car back to their service department and they’ll work on it! Well I’ll be dammed if 60 days later the car he sold me stalls out on HWY 75 south with my children in the back; so of course I did EXACTLY what I was told and had my vehicle towed back to their service department WHICH COME TO FIND OUT DOESN’T EXIST! So the so called manager tells me the car has no warranty, the car is sold AS IS and there’s nothing they can do. So of course I’m sick to my stomach at this point and disgusted.

      Not to mention THE MOTOR WENT OUT causing the vehicle to stall in the middle of the highway putting myself and my children in immediate danger. Now I’ve been calling for days and can’t get anyone on the phone. I have a son with special needs and has very important doctors appointments that I can’t get him to because of this. I will push this issue as far as it can go. I want my deposit back or my car fixed. This is not over!

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      Pars Car Sales Company Information

      Company Name:
      Pars Car Sales
      Address:
      7090 Jonesboro Rd
      City:
      Morrow
      Postal Code:
      30260
      Website:
      www.ParsSaysYes.com