Ford Escape Reviews

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About Ford Escape

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The Ford Escape is a crossover SUV with fold-down seats and plenty of cargo storage space. Read more Ford reviews to learn about other models.


Visit www.ford.com/suvs-crossovers/escape

Ford Escape Reviews

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    Page 5 Reviews 470 - 670

    Reviewed Nov. 4, 2009

    I have a 2005 Ford Escape. I am having serious problems with it. It has lost all power driving on the freeway. It has foul smelling exhaust,engine is mis-firing around 50 mph, & rough idle. We have taken it to be repaired 3 times. We have replaced the spark plugs, coil, fuel filter, & the fuel line has been flushed. I called Ford to file a complaint & they were no help. We still owe on this car & feel that it is very unsafe to drive. Please help.
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    Reviewed Oct. 29, 2009

    March 5, 2009 at 11:30 p.m. we were awaken with our home on fire. We barely escaped with our lives. During the confusion we left our 2 year old in the house, but I went back and got her. It was later determined that the fire started in the garage. Investigators from Ford and my insurance company stated it was from the cruise control switch in my 2000 Ford Expedition. For some reason no one notified me that my vehicle could auto ignite and destroy my home and almost kill me and my family.
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    Reviewed Oct. 18, 2009

    My 2003 Ford Escape SUV has had paint peeling and flaking off even when it was under warranty and has gotten to the point to where it is rusting.
    I have tried to resolve this issue with Ford Motor Company even under warranty and have gotten no where with them. Out on the internet if you was to type in Ford Escape paint defects in a search engine it will show many people with the same problem with many different years but mostly the year 2003. I do not have the money in these hard times to fix this problem mostly since it is due to a manufacting defect.
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    Reviewed Oct. 15, 2009

    Well on Friday morning October 9th, 2009, my girlfriend was going to work at 7:30am in the morning like usual. When a driver of a truck hydro-planed on the highway sending him into the cement median, his truck came back into the middle lane causing my girlfriend to hit him at around 60 mph. She slammed on the brakes and was hit from behind by another automobile. With either collisions the side or driver airbags did not deploy. She had her seatbelt on but she now is getting dizzy and blacking out. She was then rushed to the hospital. After the insurance from the guilty party assessed the damage to our 2008 Ford Escape, they said it is a total loss and is going to be totalled out. Why did this supposedly safe SUV's airbags not deploy? We bought this auto because I have 3 daughters and wanted a safe auto for them to travel in.

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    Reviewed Oct. 4, 2009

    We have had our'e 2002 Ford Escape in this dealership for a recall notice approximately 2 years ago for the accelerator cable and lift gate problems. They took care of it. Being a licensed auto technichian i had known about another recall causing the ford escape to catch on fire. This dealership had ran the vin for this certain recall and said it was clear with no problems. So two years went by and the ABS light comes on! On October third at about 3 P.M the ABS module catches on fire. Thankfully i was trained how to handle this situation. I ran into a near by business and asked for the fire extinguisher. I used all that was in the extinguisher. Because the battery cables were still in place the short causing the fire had still existed and had the business call 911. The fire department had cut the battery cables and assured me the fire was out. On top of this our'e insurance company would not send roadside service saying that fire was not covered on our'e policy. Four hours later after we get the car towed home we find out the policy does cover car fires. The excuse they had given me was there was nobody on duty to otherize and in there words they weren't sure what decision to make.They told us we had to wait untill Monday.
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    Reviewed June 26, 2007

    The airbag light came on in my 2002 Ford Escape and it cost $550 to repair the connector harness... seems like others have had similar experience, and that there should be a recall on this item.

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    Reviewed April 20, 2004

    I was in an auto accident in a Ford 2001 Escape on April 1, 2004. I was traveling at a speed of around 40 mph and skidded over 40 feet before striking a car who turned in front of me. The front of my car struck the passenger front of the other vehicle. My airbags did not deploy. I suffered neck and back strain as well as a pulmonary contusion. My vehicle has been determined to be a total loss. Why have airbags if they will not deploy when you hit so hard that your vehicle is totaled? I asked Ford to send someone to look at the car on April 19th. They said to send them pictures. If the bags don't work, then refund my money.

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    Reviewed Aug. 13, 2003

    I was driving on I-77N before the Ghent exit. My 2002 Ford Escape engine began to knock. I pulled off at the exit and had the vehicle towed to Ramey Ford. They told me it needed a new engine. The vehicle had only 47,502 miles on it. I opened a case with Ford. It was reviewed and rejected. This little incident has cost the following: Engine $4388, Rental $175, Towing $75, Extra gas around $50.

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    Reviewed Aug. 4, 2003

    As I was doing 40 mph down an incline my engine shut off and I lost power steering and brakes. If a car was in front of me there would have been a very ugly accident. This problem has been reported numerous times by other Ford Escape owners. I wound up on someone's lawn because of losing control of the vehicle. What does it take to have a recall on this before people start dying?

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    Reviewed April 9, 2003

    Purchased a 2001 Ford Escape in Febuary of 2001. Since I have owned the car the engine has been replaced. Since then I have an extended warranty that covers the power train offered free of charge in exchange for my suffering.

    After experiencing some strange noise coming from under my brake pedal I have taken it in to the dealer to have it checked out, with this as my response: "We can hear the noise/whistling sound but we don't know what is causing it, therefore we cannot fix it" ... "of course it continues you never fixed it."

    I paid $220 for my 33k maintenance just a week before and asked them to look into the problem only to be told the same thing: "Pads are good, not sure what the sound is and it's safe for the road don't worry about it." When I took my car back into the dealer to have the brakes checked once and for all, while at the dealer my key is not working, seems the "theft" mode is on. Turn off the alarm and try again ... nope. Service attendant pops the hood, attaches a battery charger, set off the panic on the remote and then turn it off and yes it works. Then he turns it off, never to get it started again -- the ignition is completely locked and the key won't even turn.

    They push the car into the garage and call me 6 hours later to tell me I need a new dash and cluster for no less than $600 and $70 to reprogram the keys. After my initial shock, I am told that they still don't know what is causing the brake problem and that even if I reprogram the keys there is no warranty this will fix any of the other issues, also that they won't be able to warranty the work!

    I am well aware of the normal wear and tear of a car but they should not have all the issues mine has had. I am fed up and can no longer afford this mentally or financially.

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    Reviewed Feb. 17, 2003

    In November of 2001 I purchased a 2001 Ford Escape. At the time of the purchase the vehicle already had 1300 miles. In December of 2001 the vehicle was returned to the dealer for an inspection due to a chemical odor. Whenever the engine was started a chemical odor consumed the vehicle. When the car was taken to the dealer the mechanics could not find a specific problem. However, the mechanic agreed to smelling the odor as well. To this day the car continues to create the same smell when ever the engine is turned on.

    Oftentimes the car cranks over and the engine does not start. On 1/13/03 the car would not start. After being serviced at the dealership the auto mechanic ruled the problem as being the result of a bad battery. Which is rather unusual considering the car is only 2 years old. The mechanic replaced the old battery and installed a new battery.

    A month later the engine light illuminated therefore indicating the engine needed to be serviced. The car was returned and the service tech had mentioned that there was a malfunction with the sensors. Currently a problem still exists when attempting to start the engine. The car cranks over but does not start until the gas pedal is pressed several times.

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    Reviewed Feb. 9, 2003

    After reading the Ford air bag horror stories on this page, I feel a bit silly writing, but want to voice my concern. I have a 2002 Ford Escape that has already presented with several problems. Most recently, the keyless entry/alarm system are not working properly, and Ford has worked on my car for a total of 8+ days (overall), with no results (aside from mauling the electrical system).

    The scariest problem I am experiencing is a problem with the air bag light. It continually flashes or remains lit, and the service department at the dealer says "Oh those sensors are sensitive...could be the snow or the salt on the road..." The majority of my past cars had air bags, and not once have I ever experienced the air bag warning light going off. After reading the other posts on this page, about Ford air bags, I am becoming uncomfortable about my situation.

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    Reviewed Sept. 15, 2002

    I bought a brand-new Ford Escape 2001. On August 16, 2002 the vehicle broke down on the Cross Island Pkwy coming from Long Island. The vehicle shut down on the highway while driving at about 50 mph, almost getting into a accident with my 6 year old son in the vehicle.

    The vehicle ever since has been out of commission for almost 30 days. I spoke with the dealer and said I don't want that vehicle anymore, I am so fearful of that vehicle that I could never drive it again. I don't want to put my life and my family's lives in danger because this brand-new vehicle shuts off on me while driving it.

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    Reviewed Aug. 28, 2002

    Purchased Ford 2002 Escape from Rockwall Ford, Rockwall, Texas on January 5, 2002. On July 15, 2002, took vehicle to Rockwall Ford with complaint that vehicle died while driving. Rockwall Ford ran diagnostics and informed me nothing was wrong with the vehicle. On August 9, 2002 took vehicle to Rockwall Ford with complaint that vehicle died while driving. Ford informed me there was a Technical Service Bulletin (TSB) on the Escape and that hitting a bump in the road could cause engine to shut off (this is on my invoice).

    Also informed me that key ring should not weigh over 9 ounces. My key ring weights 3 ounces. I talked with Kevin Renner this date and he informed me that Ford had placed "flight recorders" in some Escapes to obtain data. I asked if he would keep me informed as to status on Escapes with Ford. On August 14, 2002 sent certified letter to Ford Customer Relations in Michigan requesting vehicle be replaced.

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    Ford Escape Company Information

    Company Name:
    Ford Escape
    Website:
    www.ford.com