Ford Escape Reviews

I bought a 2018 Ford Escape Platinum and piece by piece it's falling apart! First the gate lift on it would not close properly. I heard clunking and realized the door did not sit properly when closed, a big gap on one side. I took it in and had it repaired. Heard from the technicians this is a common problem. They fixed it as much as possible. My car has less than 18000 miles on it and is garaged when not driven. Last night we had a light rain, after two weeks of my car being garaged while I was on vacation, I drove to the gym and when I stopped by a friends on my way home for a couple hours, while I was getting in my car to leave I noticed a considerable amount of water on the better console and drivers seat. My car is LEAKING!

The owner of two ford ESCAPE 2001 and 2008 and they both have over 250000 miles. I know they are a good car. Do your maintenance. Run the wheels off of them. I like to have another one new one 2020 but I don't have the money. Maybe I can win one. I hope???

I love my car and it was a great buy. Runs great. I bought it used. It's a 2014 Titanium. Runs and drives like a luxury car. Has all the bells and whistles on it also. Got it at Bartow Ford. The sales people are very friendly.

Our Escape is 2016 which in my mind means more in evaluation than those 'I just bought the car' surveys we often fill out. To still love and appreciate the car after almost 4 years exemplifies the quality and value that our Escape has provided. Basic maintenance is all that has been required. The cabin is as sound as the day she came away from the dealer. Big bang for the buck in my opinion.

I love my Ford Escape. It’s very comfortable and quiet. It has been very reliable and it has 4 wheel drive so it’s good on ice and snow. It’s been my favourite car so far. My Escape has lots of trunk room and I’ve hauled a love seat, coffee tables and a corner cabinet and a sideboard in it Which is very handy.

Purchased a 2019 Ford Escape 6 months ago. No issues till check engine light came on 1 week ago. Called dealer service dept and was told as long as light was not flashing car was ok to drive till they could schedule service (6 weeks). Two days later car broke down and was towed to dealership. Blown head gasket so engine needs replaced. They gave me a loaner to drive till it is fixed (6-8 weeks). As long as I can trust the replacement I'll be ok but I see way too many comments from people with the same issue. I'll probably get rid of the car before the 5 year power train warranty expires (and avoid Ford next time).

Not quiet ride. Has a lot of noise. Sounds like the window is open all the time. The auto Stop not working right. Sucks on gas. 16 miles per gal in city 18 on H W Y one. They won't fix the car. They say it's normal. I say that's Bull. I am now selling it back to the dealer and losing $ six thousand dollars. That sucks.

I love this vehicle. It rides great, great gas milage, just enough option to make very comfortably and easy use handle well in snow. Could not be happier with any other vehicle. Is a joy to drive every time.

I am very happy with my Ford Escape. It is roomy, comfortable, drives great and is an excellent value. We have 2 of them. We like them so much! They get great gas mileage. Excellent for long trips or just driving around town.

I bought a brand new 2018 Ford Escape se 1.5 liter. Within the first 8months of owning it and at 16,000 miles, it started idling strange and smelled like burning oil. I scheduled it to go to the dealership but drive it one more day and then the check engine light came on. Turns out that I had a blown head gasket, cylinder two was misfiring, and had coolant in my engine. I had to have my motor replaced at 16,000 miles. I was told this was a common problem with the 1.5 liter, called Ford corporate for a buyback but didn’t meet the guidelines. Then it had to go back again for a crack shaft seal leak. Got a call from my cousin who had purchased a 2019 and only had 11,000 miles and guess what, she had the exact same problem. Don’t waste your hard earned money on this piece of junk.

2017 Ford Escape Engine & Coolant problem. About 6 months ago I purchased a 2017 Ford Escape. I traded in a 2008 Ford Fusion (loved this car). My Fusion had over 120,000 miles. I wanted to be loyal to Ford and decided to buy an Escape. Miles at purchase 26k, I put on 8k. Car has 34k miles and I took it to a friend who is a mechanic to do the oil change. He would not touch it, told me it has an oil leak. Take it to the dealership immediately. I did, they would not even let me drive it into the bay for a write up. Why? because they told me they were so busy with other Escapes I had to take a number sometime in 2020. Really? My bumper to bumper warranty would be used up or I would break down. Not sure which would come first. I am so disappointed I cannot tell you.

We purchased our 2017 Ford Escape in December of 2018 with 20,000 miles. The engine light came on in June, it has been at the dealer for engine repairs since 7/11/19, we sent a letter to Ford, they blew us off with a voicemail message stating they cannot help us and to contact the dealer. They have 20 Ford Escapes at the dealer and it's not their fault this is occurring, we requested a buyback as we are not in any financial situation where we can throw money out the window on a lemon, we are very disappointed in their lack of help.

Purchased in May 2018. In February 2010 engine light came on and I was told a sparkplug was loose and broke off in the engine. Two months later the light came on again and I was told there was a coolant leak and the engine block had to be replaced. Last week the warning light came on 4 times in 1.5 hours telling me to change the oil. Monday, this week, I turned it on and I heard a loud banging noise. The car has been in the shop for 3 months and who knows how long this time.

At 51,000 Coolant in engine problem, 3 months at dealers and still waiting. Not dealer's fault. They been good. Just backed up repairing them! Ten ahead of me. Looks like a major problem for Ford and they are keeping it hushed up!! Someone needs to step up. Is the new engine going to hold up or make it to 60,000 miles then Ford is off the hook?

We bought a 2017 Ford Escape Eco Boost new from our local dealership. Only 4,100 miles on the car and after repeated visits to service they call and say you need a new engine. I seen what looked like coolant under car. The service manager said the auto was sucking coolant. Ford designed this flawed engine and we need a class action suit against them. Time, money and our safety is at stake with this vehicle!! Ford, I hope you're listening.

My wife purchased a used Ford Escape in July 19 with about 30,000 miles on it. About a month later, she noticed a noise when she started the car. She took it in and was told she had a cracked block and needed a new engine. Fast-forward to the new engine installed and a few weeks later her engine light comes on. I run the Code reader and P0012 appears. We were on our way out of state that day and called the Service Dept. at the dealer and they indicated there would be no issue driving with the light on, as long as it wasn't continuously blinking.

I bought a 2018 Ford Escape six months ago. I had had a 2005 Escape that wouldn't die. It was exceptionally reliable. That little SUV got this single mom to work everyday for years, then used as my kids' college mobile precisely because of its dependability. When I finally traded it for another Ford product, I actually missed it! My sister had recently bought a Ford Escape which I scooted around a couple of times and which made me want another. So I bought a lovely 2018. So happy.

Bought this with 16000 miles on it - all maintenance performed - at 62,000 miles check engine came on - they say misfire cyl 1 - replaced all cylinders - less than 1,000 miles later - again check engine - misfire cyl 1 - mechanic check nothing wrong, reset light - 1,000 miles later - overheat - again cyl 1 bad - car keeps overheating - now they say water in motor - and needs not a new head gasket but a new motor - Ford is not standing behind these motors - this engine was never run hot and without water - this is an engine problem, not a consumer problem.

I bought a 2019 Ford Escape 6 months ago. The check engine light came on and the dealership said the codes were Misfires cylinder 1 and 2. They said coolant was leaking in the engine and I needed a new head gasket. I'm so upset that I bought a brand new car and now this. If I want to trade it in I will never get what I should be able to get for the trade. Now I feel stuck with a unreliable brand new car and this just seems so unfair. Why do I have to be stuck with this now?

I bought a brand new 2017 Ford Escape SE. There are less than 42,000 kms on it and it has had all required maintenance done by Ford. In June 2019 I brought it to Ford due to it overheating. They found nothing wrong. I wasn’t satisfied, so they put it on a machine and still found nothing wrong. I had it checked a third time! A manager actually told me that it was fine, and when asked if I’d break down, he said no. Guess what? I broke down. The engine blew! It took a month to get the engine replaced but I have since learned there are several issues such as this with the Escapes! I feel vulnerable driving it. It is unsafe, unreliable and Ford needs to step up and take care of customers. They are selling inferior vehicles at a very high price. They need to stand behind their product by doing right by consumers. I am pursuing this issue with Ford and if I’m not satisfied, I will pursue legal action. Anyone want to join me?

I bought my Escape last year brand new, less than 30 miles on it. The check engine light came on and I took it to a repair shop. They said there was a blown gasket and leaking coolant and to take it to the dealership since it’s under warranty and less than 2 yrs old. It’s been in the shop for 39 days and I’ve been told that cylinder #2 had a blown gasket that is leaking coolant and will need a new engine?!? This is obviously a Ford issue since it seems to be a problem with quite a few but no recall. The dealership is claiming they aren’t able to get the parts from Ford and my Escape will continue to sit there until someone figures out what to do. This is my 2nd Escape and I love the vehicle but Ford has let me down big time. I’m continuing to make payments on a vehicle that I have no idea when I will get it back or when it will be fixed. Major fail on Ford's part!!!!

I bought a Ford Escape 2015 brand new from the dealer and in a year my radio stop working, they have upgraded software and all good but again after 3 years it was stop working. Now they said it's not under warranty so have to pay $1,100 to fix it. Even within year it has issue. After a year nuts for the wheels were damage and I have been told it's not part of warranted so end up paying $200 plus. Steeling were peeling but it was within 2 years from the time of purchase so it was fixed and cover. I strongly feel they need to make better vehicle and improve customer services. My friend bought a Toyota Rave 4 and paid $3,000 more at the same date I bought. No issue. Better spend your money wisely as vehicle is few hundred dollar involvements.

We had a 2013 that had issues that we couldn't figure out. Wouldn't start. Wouldn't hold a charge. No one could figure it out. We ended up getting into a 2016 Ford Escape, but we were exceptionally reluctant. About 2-3 weeks ago, the exact same issues began. Seriously. We have to keep jump-starting our car. We reached out and were ignored after leaving several voicemails for the dealership. Finally, we reached them and they said it was a common issue but they couldn't get us in for THREE WEEKS.

Leased a 2018 Ford Escape because I wanted a dependable vehicle as my job requires lots of driving. Check engine light went on. Brought it to AutoZone thinking it might be something minor. The code that came up was P0302-indicating the cylinder 2 had too many misfires . Was told to take it right to the dealership as the car only had 32000 miles. The service guy was not surprised and told me it might need a new engine. They would check it out???? Called the next day said it would take 2 months to get an engine, they topped off the coolant and I was good to go. I was speechless. He told me my car is drivable and Ford will not pay for a rental. Less than 24 hours my car stalled out and had to have it towed to dealership.

I have 2014 Ford Escape Sport 1.6 liter. 60957 miles transmission trashed. No reason, day to day driving maybe a short trip or 2 to California from Phoenix since 2016 when I bought it used with 34000 miles. TCC code P0741 turns out to be burnt fluid and new trans rebuild 4500 dollars. 7000 for new one. Advise after speaking with multiple mechanics and transmission specialist. Ford Escape does this consistently right at at the 60000 mark. Thank you ford for sticking it to consumer. Good job. Never buy a ford again. Going back to Asian cars. They are at least honest.

Bought a Ford Escape, 2.0L EcoBoost, with 33000 in July of 2018. Drove it 8000 mi last year and took it in for scheduled maintenance. At 41000 mi, need new motor due to head gasket blown. Widespread issue.

I have been a Ford customer all of my driving life - 40 yrs. This car has taken my trust out of relying on Ford in general. First, my A.C. went out JUST past warranty at 39M miles. The cost out of pocket was going to be about $2700 to fix. Called Ford and they would not help - said there was not program right now to fix this. I was then informed that this is a common problem with this car from the dealership - but no recall has been made. From reading other reviews - others have had the same issue.

In January of 2018 my husband and I bought our first new vehicle. We bought a 2018 Escape SE EcoBoost. Within less than a year the covering fell off of the bottom of the car and had to be replaced. We have now had the car for about 15 months and it is now in the shop with antifreeze in the cylinder. I am very upset and now worried about what else will happen with this car. We are paying all this money to have a new car with motor problems. You buy new so you don't have to worry about these things. I am just devastated by this. I do like the sunroof, the easy button trunk opener. I like having Sirius radio and heated seats but all that means nothing if you can't depend on driving your car from home to work when it only has 30,000 miles on it. Now I'm worried about what's going to happen when my warranty runs out!!

Purchased this car 3 years ago with 3000 miles and all was good until yesterday when the transmission went into neutral at 70 miles an hour on the highway. Was able to get off the highway and get the car to my neighborhood mechanic by turning it off frequently so that it would initially have drive for a few miles before it would go into neutral on its own. Just heard from my mechanic that the trans needs replacement. Seeing lots of people who are having the same experience but still no Ford recall.

Didn't even have for a year and the transmission went. It's a 2015 with less than 100,000 miles. No recalls on this. Left boyfriend stranded with no warning lights beforehand to show that there could be anything wrong with the vehicle. I have found everywhere online with complaints on their transmissions and Ford seems to think it's an okay thing for a vehicle with less than 100,000 miles to have transmission go out and make people pay for their crap parts???