Ford Escape Reviews

Don't ever plan to buy a FORD again. How do customers ever protect themselves against DEFECTIVE VEHICLE purchases? CarFAX, recall research, etc and none of it touched on the Coolant Intrusion and engine problems I have been scammed with. Ford Customer service won't help and conveniently there was no recall issued for the problem, just a Customer Satisfaction Program that expired before I bought the Escape. My vehicle is still within the Customer Satisfaction Program 7years and FORD refuses to help me. What happened to Doing the Right Thing and Manufacturers actually taking responsibility for their defective vehicles? I can see why there is a class action lawsuit recently in place.

A couple of months ago, the screen in my vehicle went black. The dealership fixed it and it was under warranty, but I was without a vehicle for a week. On June 22nd, we were leaving on vacation and we were 2 hours into our trip. The vehicle threw the low coolant/engine overheat error. We got the vehicle back to Frankfort. My vehicle was left at the dealership. They looked at it and started the same process as they did my husband’s. I picked my vehicle up when we got back and last Saturday, it threw the error again. We took the vehicle to the dealership again. I haven’t been given an estimated time for repair and I am on Day 5 without a vehicle. My vehicle has less than 9,000 miles on it. A vehicle this new should not be in the shop.

There is no printed manual. They provide a software version in the car. The web version has poor and incomplete content and search is poor. It is difficult to find operational info. Only 3 how to videos.

I had a terrible accident when three lights appeared on dash caused terrible experience. The car accelerate very fast. They took me to the hospital with a lot of bruises. I'll never buy a Ford car. Never again. NOT RECOMMENDED.

I purchased a brand new 2017 Ford Escape in 2016- the first issue is the auto start stop feature which can become faulty if there is a dash light on (was told this by ford) after stalling completely at a red light- luckily, you can shut it off but that doesn’t fix the issue upon starting it- there is not a recall, and there isn’t a fix- this was the response- a few months ago the vehicle started losing pressure with incline & took awhile to gain speed. The engine light came on a few days prior to this- when I brought it to have the code read the codes were all timing related with a “likely” fix of an 02 sensor- I had the 02 sensors replaced, that didn’t solve the problem so I continued replacing all of the codes hoping it wasn’t the final one of the fuel pump.

My 2017 Ford Escape's remote start quit working recently. I replaced the fob's battery and that did not work, I had the battery replaced with a new battery that did not work, and I had a new remote start put in by a Ford dealer and that hasn't worked. Now they are telling me it is in the Ford Escape's electrical system somewhere and they cannot figure it out. I am on a fixed income and this is costing me big time. If it is an electrical problem in the vehicle shouldn't this be the manufacturer's fault? My Escape only has 43.000 miles on it and this is the first time it has given me a problem. I just want the remote start to work is that asking too much? Can I go after the Ford manufacturer for the cost of this?

It’s completely worst. Ford Escape I have November 2020. Today 23 Dec 22. I’m suffering from 17 month. Sunset ford service providers, salesman, worst. I would like to give -5 star. Please Check it out video on google.

I purchased a Ford Escape in 2017. For the past 3 years, I’ve been dealing with multiple manufacturing defects and repairs that have rendered my vehicle unusable for extended periods of time. This has had a deleterious effect in many aspects of life, as I have no alternate means of transportation and live in an area where a car is necessary for work. Within the past 3 years I have experienced the following:

My fiance likes to buy American, so we try to buy Ford products, After years of being with Ford, my fiance became sick, lost his job, covid, then disability. Ford has threatened to take his car, and disabled his account, so he can not make payments. All the years, of being a Ford customer, and one day, you have bad luck with illness, and Ford does not care!! Oh, we deferred payments for 3 months, we gave you an extension" Not good enough Ford!! We hate you, and we will let everyone know you are not good humanitarians at all! We will never buy your cars, products nothing!! You suck, and you are not people friendly! Apple pie my **!!!

I love this car Ford Escape but it's brand new and my powertrain went out and left me stranded. It's been almost 2 months and the company still hasn't fixed it???? I think it should've been recalled since others are dealing with the same with their escape.

My 2018 Ford Escape is saying power train malfunction reduced power. It’s a newer car it shouldn’t be having issues like this already. It doesn’t like to shift into gear correctly and the rpms go through the roof. I shouldn’t have to be paying this amount of money already to fix a car that’s not very old.

FORD has a pretty big problem with their engines. One that could cost you the price if a new Engine. Please look up issues with antifreeze leaking in to the cylinders. Is has been a know issue and they continue to sell these cars to unsuspecting customers. IT IS A MAJOR DESIGN FLAW THAT WILL COST YOU THE PRICE OF A NEW ENGINE! Ford will not stand behind their vehicles and will only give you a "I'm sorry". This is exactly why foreign cars are holding their values better that American cars. FORD is a company who doesn't care about customers or building a good car with longevity in mind. My 2017 Escape with only 74k miles on it needs a new engine. This issue spans from all ford vehicles with the eco engines from 2013 to at least 2019 yet they continued to sell them even after the flaw was found. I strongly advise anyone to do your research on these vehicles or you may find yourself in a very uncomfortable financial situation.

Our 2018 Ford Escape Titanium joined our 2005 model. Rides great, interior and exterior fit and finish is excellent. Turbo 4 provides plenty of high-speed highway power with excellent gas mileage. Handling on twisty Maine back roads, dry, wet or snow is terrific. Service under warranty has been limited to routine service, but quality has been good. The only issue is a relatively loud clunking sound that occurs after backing up like into a parking space then pulling out. Seems a common problem with the Escape, so the vehicle is at the dealer now.

In June I wrote a review on how my 2017 Ford Escape Power Steering Rod broke. My warranty expired and I had very low mileage on this vehicle (under 30,000). When this happened, Zook Motors in Kane PA gave us a phone number for Ford's main office and told us to contact them and explain about the rod broke on very low miles and warranty is expired and see if they will still cover it being the miles on the vehicle was so low. We did as Zooks instructed us to do.

I have a 2018 Ford Escape. My car is supposed to be under bumper to bumper warranty and Ford is refusing to repair it. The entire right side of the bottom of my car is hanging and ford is saying that I need to pay for it when they should cover it and apologize to me because this vehicle should not have as many issues as it does. Also, the vehicle has a pulling feeling when I'm on the highway. I specifically told them that the pulling does not happen when I drive on the street. So they test drove the car on the street only and told me they didn't feel any pulling. And if I wanted them to drive on the highway I would have to pay for time, labor, and tolls. That is so wrong. They are not honoring my warranty. Also, it is important to mention that they replaced the entire engine in September 2019.

Our SUV is the right size, with power, and super high MPG. This vehicle is getting 50 MPG in mostly city driving. It is quiet, comfortable, and sharp looking. All the safety features work and I fully expect them to operate as developed. I believe we made a good investment in this SUV.

I've been a loyal Ford customer and I've owned a total of four. In 2008, I bought a new Escape. At 116,000 miles, the transmission went out. Because I like the Escape, I gave it another chance and bought a 2014. At 100,247 miles, the transmission on this one is out. I researched this and found that it is an ongoing problem with the Escape and 2014 is an especially bad year but Ford won't accept any responsibility. My warranty is over by 247 miles. I have to pay almost $6000 to fix it. I will never purchase another Ford vehicle.

I have just bought the 2019 Ford Escape. I was reluctant to use the park assist feature, but I told myself I'm paying for it why not. Big mistake. After it located the parking spot it told me to put in reverse and let go of steering wheel. Before I could do anything it ran right into the car behind me. I got no warnings. I know I'm still supposed to use the brakes but it happened so fast I was unable to stop before hitting the other car. Murphy For Chester PA said it was my fault. They checked the system and said nothing was wrong. I understand ford doesn't have the automatic brake feature. I don't think Ford Escape system is reliable. Why would you market a feature that is not reliable.

While driving the new 2020 Escape. In the rain at night, while driving on a two lane road. Your vision is disrupted by the passenger windshield wiper stopping right in your field of view. When cars are approaching in the other direction, your vision is blurred , either by the rain droplets, windshield wipers or both.

I have owned this SUV for over 50k miles. I get 28 to 31 mpg. This suv is quick and fun to drive. I have not had a single problem squeak etc. I can fit my wife and I mountain bike's in the back. I do take off the front tires. Good all around value.

The Ford Escape offers a really premium package for a reasonable price. The car overall performs exceptionally well for a 4 cylinder, when everything is working that is. I have been able to tow jet ski's up a mountain canyon with ease. The issue is we constantly have something to fix on it, granted they have been smaller ticket parts. Another thing that irritates me is that the radio - Ford's "sync" has decided to stop working. This means we have no radio or backup camera. Very annoying.

It is large enough to have plenty of room and small enough for this old woman to get in and out of easily. The gas mileage is fairly good and I have had very few mechanical problems with it. My only complaint is the microfiber seats. They just cannot be cleaned. My next one will have leather seats.

This is my 2nd Ford Escape. I bought my 1st one in 2004 & now own 2014. My son bought my 2004 from me & is still driving it today. They are the perfect mid-size SUV. I can’t imagine owning a different vehicle!

My vehicle is partially old being a 2010 Ford Escape XLT. This car is only including a 4-Cylinder vehicle, which broadly is running partially fine (except only have 4-gears within the Trans & terrible changing automatic gears when driving. My minor car replacement has only included the overall exhaust pike being replaced while that's almost it. But this vehicle brand new within 2010 (including approximately $25,500 fully being loaded then except a moonroof), has repetitively (in all cars) for primarily having their only Right-Rear fender being rusted excluding anything else upon this Vehicle. Even the local Ford Dealership have confirmed that this area has always begins there compared with any other fender within while that's it.

It's a good family car. The heated seats are comfortable. The back up camera add safety. The back lifts up to put groceries in before you even get to the car, nice for rainy or snowy days. It gets great gas mileage and drive well on snowy roads. The automatic four wheel drive sensor adds extra safety on bad roads.

I bought a 2018 Ford Escape Platinum and piece by piece it's falling apart! First the gate lift on it would not close properly. I heard clunking and realized the door did not sit properly when closed, a big gap on one side. I took it in and had it repaired. Heard from the technicians this is a common problem. They fixed it as much as possible. My car has less than 18000 miles on it and is garaged when not driven. Last night we had a light rain, after two weeks of my car being garaged while I was on vacation, I drove to the gym and when I stopped by a friends on my way home for a couple hours, while I was getting in my car to leave I noticed a considerable amount of water on the better console and drivers seat. My car is LEAKING!

The owner of two ford ESCAPE 2001 and 2008 and they both have over 250000 miles. I know they are a good car. Do your maintenance. Run the wheels off of them. I like to have another one new one 2020 but I don't have the money. Maybe I can win one. I hope???

I love my car and it was a great buy. Runs great. I bought it used. It's a 2014 Titanium. Runs and drives like a luxury car. Has all the bells and whistles on it also. Got it at Bartow Ford. The sales people are very friendly.

Our Escape is 2016 which in my mind means more in evaluation than those 'I just bought the car' surveys we often fill out. To still love and appreciate the car after almost 4 years exemplifies the quality and value that our Escape has provided. Basic maintenance is all that has been required. The cabin is as sound as the day she came away from the dealer. Big bang for the buck in my opinion.

I love my Ford Escape. It’s very comfortable and quiet. It has been very reliable and it has 4 wheel drive so it’s good on ice and snow. It’s been my favourite car so far. My Escape has lots of trunk room and I’ve hauled a love seat, coffee tables and a corner cabinet and a sideboard in it Which is very handy.