eShip Reviews

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About eShip

eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.

Pros
  • Great insurance policy
  • No upfront deposit
  • Enclosed transport available
  • Ships motorcycles and boats, too
Cons
  • No terminal-to-terminal shipping option

eShip Reviews

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    Page 4 Reviews 240 - 440
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 25, 2021

    I live in FL, but work all over the Western US. Since 2014, I've shipped a total of seven vehicles cross-country using a different broker each time and, until I found eShip, it's always been a hassle. You have to book through a broker, then they hire whatever driver offers them the cheapest rate (so the broker can maximize their profit). The drivers are always a little hard to deal with and most barely speak English. The brokers have basically no control over the drivers so, once you pay the broker, they usually become impossible to get ahold of. That was NOT my experience with eShip. This was the smoothest move ever. Anna was my contact and she was very prompt at returning calls, texts, and emails even after I'd made the initial payment. I'll definitely use eShip again.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 25, 2021

    I had a good rapport with the people I spoke with on the phone and eShip seemed to have good guarantees and reviews. I was going to go with the cheapest off the list of good, reputable people but I ended up paying about $25 more for eShip because it felt right. The reps were very professional, friendly and pleasant. They weren’t reading off a list and seemed very caring.

    The drivers texted the day they were gonna arrive but I called a couple of days before and the dispatch person talked to the trucker and checked in so that I knew when it would be. They picked up the truck a day later than they said but that was because there were fires. So, that was not their fault. Then, the truck came a couple of days after they said. The driver themselves were very wonderful. They were very professional and nice. We had a great experience completely through the whole thing. The price was high though. There are shipping issues around the country and shortages but that was frustrating. We shipped our car four years ago from California to Connecticut and it was half the price. So, that was tough. Still, I would recommend eShip.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2021

    The representative was very friendly. Then the driver let us know when he was gonna pick up and deliver the car. He called us the morning of delivery and he called again right before he delivered it.

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    PriceStaffRates

    Reviewed Oct. 23, 2021

    The girl who set up my shipping and the guy who transported the car from Paper Chaser were excellent. He stayed in touch with me and he would have delivered on a Sunday, but I told him I wasn't able to take the car. He said he'd drop it off before he heads out for his next pickups. He was flexible with me, which was nice. Also, eShip was the best price that I could get so I felt good about that.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 22, 2021

    The driver was always accessible and gave us accurate and updated info as necessary. Scott from eShip worked quickly to get us this transport co. We had two cars this trip. We used Scott in May 2021 and this Oct 2021 and will return in May 2022.

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    Staff

    Reviewed Oct. 22, 2021

    A couple of other companies told me they couldn't fit my regular-sized truck on it, which is kind of silly. I wanted to make sure it got in the place within the same week that it left just so it didn't sit around somewhere where I don't know where my car is and so I used eShip. The driver was very timely, earlier than we thought.

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    Staff

    Reviewed Oct. 21, 2021

    eShip is very good. The lady there is very professional as well.

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    Staff

    Reviewed Oct. 20, 2021

    The service with eShip was great. I would definitely recommend them and use them in the future. Everything with the pickup and delivery was perfect. The drivers communicated when they were on their way and when I should be expecting them.

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    Sales & MarketingPunctuality & SpeedStaffRates

    Reviewed Oct. 19, 2021

    I had eShip move my Nissan Sentra. eShip was recommended to me, and I chose them because they said they would be able to find me a rate, and then send it to me. If I didn't like it, I could just wait and find another one. The sales team was very good. As far as the delivery, it took four days. The driver got more in touch when they were closer. My car's condition was the same as it was when it was taken.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 18, 2021

    I gave the eShip the car information and we agreed on a price. They found somebody to do the move and a few days later, that company picked the car up. They called me when they were 30 minutes away and when they got there, they loaded up my car and drove off with it. They also gave me an estimate of when it would be at the destination. It showed up on time and everything was great. They delivered the vehicle right to my daughter's apartment complex. eShip makes it very easy.

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    Staff

    Reviewed Oct. 17, 2021

    I had a great experience with eShip's reps. The pickup and delivery was very professional. I understood, most of the time, as soon as you get there, they'll drop it off and then they'll take off right away. But the gentleman and his wife were super. He made sure that everything was delivered inside. The products arrived in perfect condition and I really appreciated that. It's hard to get that these days. Everything has gone up so much and the services have suffered. Instead of being better, it's normally worse.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Oct. 15, 2021

    The rep answered all my questions and explained to me how eShip works. He put my name and vehicle up on some board where companies were bidding and somebody got back to him quickly. My truck got picked up the next day. When the driver got near here, he called me and told me where he was. Then I sent him some pictures of where he was going to drop the truck to help him find it a little easier. The move was pretty straightforward. I didn't have to call anybody or ask where anything was.

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    Staff

    Reviewed Oct. 14, 2021

    I have shipped 3 different times now with eShip and every time I have been extremely pleased with the service I received.. Mark Anthony is a pleasure to work with not to mention always professional. He comes through EVERY time. He does whatever it takes to resolve challenges that arise during transit. I tried once to ship with another carrier, Montway, and regretted it as they did not come through with a "guaranteed pickup date" as originally promised and ended up cancelling with them and went back to eShip who got the job done under the extreme pressure of time sensitive issues. I will never do business with anyone ever again except with Mark Anthony and eShip and you should too! You will not be disappointed.

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    Staff

    Reviewed Oct. 14, 2021

    I had an excellent experience with the rep. The driver dropped the car off at the agreed location at the agreed time.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Oct. 13, 2021

    Excellent Service! Scott was attentive and honest regarding the pick-up of my vehicle. eShip had it delivered from Deerwood, Minnesota to Houston, then from Houston to Pharr, Texas within a quick 4 days. Pickup up on Friday at 5 pm and vehicle arrived to my place on at 10 pm. Best first auto transport experience ever, and it easy. Highly Recommended!

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    Customer ServicePunctuality & SpeedStaffResolution

    Reviewed Oct. 13, 2021

    As per other reviews, eShip was fantastic with communicating until they received my deposit. After that it was a nightmare to have a call, text or email replied to. In fact they never did. I was only able to obtain answers when someone occasionally answered the phone. Questions such as: "where is the carrier, they were scheduled to show up yesterday." My car arrived with some minor damage. However, getting eShip to resolve the problem was a complete waste of my time. Also, eShip is a broker, not an actual carrier. Give your money to another service.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Oct. 12, 2021

    eShip responded at a reasonable price. Their salespeople were good and the quote provided was fine. The vehicle was in very good condition when it arrived. eShip was okay and the driver was very good.

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    Verified purchase

    Reviewed Oct. 11, 2021

    My experience with eShip was very easy and straightforward. They provided great service. They offered lots of different options with inside transport, outside transport and they were very flexible on the pick-up times. They really catered to what we wanted. They also did it within what they said they would do, in the timeframe that they promised.

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    Price

    Reviewed Oct. 10, 2021

    Working with eShip was nice. The quote was accurate when I finally got a transporter to accept. I'd use eShip again.

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    Punctuality & SpeedStaff

    Reviewed Oct. 9, 2021

    The total transport ended up being 14 days. We had the holiday in there, and that slowed things down a bit. The truck drivers couldn't get to the front of my apartment area. So, they pulled out on the side of the street and shut down one lane. Dropped all the vehicles. Dropped mine. Then, we paid via electronic and then took off. All good. The vehicle was great, too. No damage. I’d definitely recommend eShip.

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    Staff

    Reviewed Oct. 8, 2021

    I'm a repeat customer. They were easy to do business with. Loved the service, again and it worked out fantastic. The driver showed up, he contacted my daughter and dropped the vehicle off.

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    Staff

    Reviewed Oct. 7, 2021

    Everything was great. Really appreciated their service. The reps were great. I had Michelle first. But then she had some family issues going on. So then I had Anna. Both ladies were wonderful. The guys that picked up the car in Madison, Los Angeles were excellent as well. They were very professional. We gave them three locations that we could meet them. They were able to choose one that they could pull their large truck into. Everything went well with my experience with eShip.

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    Reviewed Oct. 6, 2021

    Moving across the country is very challenging. Shipping my car was the only thing that was seamless and easy. They picked up my car and delivered it exactly as they said they would. The car arrived exactly as it was when it left and on time. I HIGHLY recommend.

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    TechPunctuality & SpeedStaffTransparency

    Reviewed Oct. 6, 2021

    The first one I had contracted with told me the car would be here within two to three business days. A week went by, and I still had no update on the car. It was all automated. I could never really speak to anybody. So, I reached out to eShip and within 24 hours, I had an expected delivery date. They communicated very well. Everything was great. I couldn't have asked for it to go any better. The transporter was very professional. He gave me the choice. He left it up to me what was the best for me and where we wanted the best location, and if I wanted it that evening or the next morning. He was really very accommodating to my schedule. I didn’t know much about the whole system and eShip really educated me and helped me through the whole process. I would never go with anyone else if I have to do this in the future.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2021

    Great service to ship a car from CA to Oregon. Called on Friday and car was shipped and delivered by Sunday with no problems. Friendly customer service and offered assistance all weekend. Would definitely use them again and recommend their service.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2021

    Mark Anthony will get the job done when others cannot. I highly recommend him to help you get your car transported. He is also responsive to phone calls and texts and will keep you advised of the developments regarding your car transport needs.

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    Customer Service

    Reviewed Oct. 5, 2021

    Everything was really smooth and easy with the process to get everything set up with eShip. Communication was great.

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Oct. 4, 2021

    eShip was was very straightforward. The representative was texting me back and forth and he sent me emails. He explained the process of how they have to put the bids in to get the drivers and what the pricing would be. He was trying to make sure to get within the range of the pricing. The driver showed up and there was an issue at my shop where the car was to be picked up. The car broke down when my daughter was taking it by the college. The driver got spooked and left. The eShip representative was able to find another driver fairly quickly that evening on that contract at the same price. The whole interaction with eShip was perfect.

    The car was coming from Dover, New Jersey and was going to Rochester, New York. That was about six hours away. The process took two days. The driver picked up the car that evening and told my daughter they would be there at the destination by 10:00 o’clock. She eventually called them and asked, “Can we just deliver it maybe at 12:00?”

    This was a learning experience for me to file the process earlier. Don't wait till the last minute till you gotta get the car shipped because it can take the company a day or two to find a contractor or put the bids out there to get the best price. Be flexible on the delivery time because things change as far as the traffic conditions and weather. When my other vehicle is finished being restored, I’m gonna use eShip again.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 3, 2021

    I had my Miata shipped across the country. eShip said the cost would be around 1,300 bucks all said and done but it ended up being 1,400. I thought it was gonna be a set and done price. I didn't know it was gonna be negotiable on the trucker’s terms. But I'm not angry. The price was still cheaper than any other shipping quotes that I looked at.

    Other than that, the experience was easy-going and there was a lot of good communication. That worked really well. The driver was an awesome gentleman who was super easy to talk to. I was called about a day before and was told the driver was going to be in Denver around a certain time. Once he was in the area, he gave me a call and said he was gonna be there in 20 minutes. I met him at the location, told him where to park, he parked where he needed to park, and I got my car. I had the car at my work because I live in an apartment building and there's nowhere that a big semi-truck could park in an apartment building. On the other hand, my work has a big parking lot. The car was perfect when it came. All in all, I had an excellent experience. I just wish the pricing was a little more clear up front.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2021

    This was my first time using a transport service and I was very apprehensive. Carolyn reached out, helped to make the entire process seamless. The communication was excellent; I was notified about every step of the way and my vehicle arrived on time and undamaged. I highly recommend eShip!

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    Customer ServiceStaff

    Reviewed Oct. 1, 2021

    ** great experience! Great customer service and communication from start to finish - the drivers, Anna and Jenny were all excellent to work with - would definitely recommend to friends and family. Thanks thanks Thanks!

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    Customer ServiceStaff

    Reviewed Oct. 1, 2021

    I bought an F-150 truck from a friend in Texas and used this transport company to deliver it to me in Southern California. The communication from Mark Anthony was incredibly awesome and professional. This is the only company I would use if I needed to transport another car to me again!

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    Customer ServiceStaff

    Reviewed Sept. 30, 2021

    Everything was great from start to finish. The communication, the driver, the speediness of the delivery. I cannot say enough good things about this company. I highly recommend them and would use them again. Don't hesitate to contact this company for your car transportation needs.

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    Staff

    Reviewed Sept. 30, 2021

    We had a great experience with eShip! Jennifer was great and very communicative with us, she set us up with someone on the exact dates that we needed. Our driver was great and very accommodating with pick up and drop off and the car arrived in perfect condition.

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    TechPriceStaff

    Reviewed Sept. 30, 2021

    Thank you for a professional and efficient process. This was my first experience transporting a vehicle and I was very nervous. You contracted with a great carrier who was timely in pickup and delivery. Your cost was competitive with all other carriers.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2021

    I looked at four different transport companies and eShip was the most upfront and straightforward. The driver was tremendous. He stayed in contact right from the start and talked to me when he was going to pick the car up, after he picked it up, when he left and when it was getting close. So, it was very good communication with the driver. Once the car was delivered, I met him because where we live, you cannot turn around. The car had dirt from being on the highway but it was what you would expect.

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    Customer ServiceCoverageTechPriceOnline & AppStaffRates

    Reviewed Sept. 29, 2021

    I was impressed with eShip from the first response from requesting a quote from their web site. Rather than just marketing it actually educated me as to how the auto shipping marketplace worked and how eship was a part of that. They also provided assurances on all the areas that I had concerns on...insurance, etc. It took them a little bit longer to respond to a quote request. But it was accurate and slightly less expensive than another company I tried. But I wasn't going for lowest price anyway.

    When I decide to move ahead I had a great experience with Carolyn from the team. She was informative, personable and lived up to every promise she made. It felt like she was my partner in securing a good shipping provider. The actual shipping was smooth and easy and eship followed up to make sure everything was satisfactory. For never having done this before, they made the whole thing pleasant and easy.

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    StaffFollow-Through

    Reviewed Sept. 25, 2021

    I have had previous experience with shipping companies where my request seemed to be lost in space, never knowing when the car I was shipping was going to be picked up. But Mark Anthony was super responsive, answered all questions, and the car was picked up as promised and delivered even faster than I expected. I can recommend them without reservation and will use them again if needed.

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    PriceStaffRates

    Reviewed Sept. 22, 2021

    Very pleased with the delivery of my vehicle. Carolyn spent a lot of time trying to get the right price and logistics for me. The driver Fernando was excellent. He helped a lot during the pickup as my elderly Mom was the one to be home when he arrived.

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    Verified purchase

    Reviewed Sept. 21, 2021

    I purchased a new car while visiting my family in San Diego. Shipped it to my home in regards TN. Anna assisted me and received great service! Great experience! I can recommend eShip and would use them again. Wonderful experience!!!!

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Sept. 18, 2021

    Everything from the booking to the delivery of the car was extremely smooth and accurate. Both parties had amazing communication. Michelle was on top of everything and Cimarron auto transport was punctual and kept me updated. I would definitely use them again.

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    Customer ServiceTransparency

    Reviewed Sept. 15, 2021

    Our experience with eShip went really well. They seemed to have the most comprehensive plan about how to go about doing that. Everybody that I've talked to, has been on the ball about follow-ups and informing me. I got a lot of updates about my vehicle's progress. I also was able to talk to the coordinator a couple of times. So lots of really good communication.

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    Customer ServiceMaintenanceStaffResolution

    Reviewed Sept. 12, 2021

    I used eShip to transport my daughter's vehicle from Florida to Utah. There was always excellent communication throughout the process. There was an issue with the truck transportation company breaking down and they handled the situation and assured me all would be ok. I highly recommend eShip and plan on using them in the future.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Sept. 12, 2021

    I recently shipped my car from the East Coast to the West Coast. The entire process went very smoothly with Eship-Dana kept me up to date by email, text and phone in terms of what to expect, timing and pricing. Overall an excellent experience.

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    PriceStaffRates

    Reviewed Sept. 10, 2021

    Really did a great job being responsive to all my questions and explaining the process. Mark did an amazing job seeking out the best possible price and timing to get my vehicle delivered. Will definitely use Eship again for future vehicle transport if needed. Thanks again for all your help.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2021

    The customer service rep was very responsive. I didn't know a whole lot about exactly what was going to go on and it was explained fairly well to me what to expect. That was very reassuring for us. The only thing was I didn't hear much from the drivers until two days before. But he was on time and right where he needed to be. Once he got to the pickup, he explained what was going to happen and how long it was going to take. He was very cordial and informative.

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    StaffFollow-Through

    Reviewed Sept. 5, 2021

    Once I was able to connect with them, they were very thorough. They followed through and they did what they said they were going to do.

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    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2021

    My experience with eShip was excellent every step of the way. They told me exactly what to expect from the driver. The driver was timely, courteous, fast, and very careful with the car. I watched him put it on the truck and he did a very thorough job checking my car out before, during, and after. The paperwork they had was very thorough, too. He marked exactly what the little things were in my car and checked it afterwards to make sure it was still the same. Got the car where I need it to go on time. He dropped it off with my stepson who was here before I was because he was so fast. And that worked out flawlessly. We couldn't be happier.

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    Staff

    Reviewed Sept. 3, 2021

    I had a vehicle that I needed to move from Tennessee to Pryor, Oklahoma. I found eShip and used them. It took two days. The driver was in contact with me, too.

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    PricePunctuality & SpeedStaffValue

    Reviewed Sept. 2, 2021

    I was really hesitant about shipping my car to Florida. I have heard so many nightmare stories. But a close friend recommended Eship, in particular Anna. I decided to give it a try as I really did not want to drive that long trip. Anna promptly gave me a competitive quote and took care of all the details. My car arrived safe and sound and the transaction was seamless! Worth every penny!!

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    Punctuality & SpeedStaffTransparency

    Reviewed Sept. 2, 2021

    They really worked with us. They wanted to come on a Monday. But we had flights out of the LA airport on Sunday, so the car had to go Sunday. The eShip rep was really accommodating in trying to find a shipper for us that would do it with us. The driver was right on schedule. He sent me text updates. Because we live in the city of Chicago, it's not easy to bring a semi down there. So we had to be in touch as to where to get the car. But he got very close to our location. He found a parking lot and we just went over there and met him.

    My daughter Ubered over and met him and then got the car and drove it back. It was a very stressful situation and the driver made it really easy. He was great. It was important for us that they were flexible with the number of items we could pack in the car. It was a Jeep. We were also in a dilemma of how to get her things home. So we've had all the suitcases we could and checked them out on the airline, but then other stuff had to go in the car and he was flexible with that.

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    Reviewed Sept. 1, 2021

    Everything went very smoothly with eShip. I had a good experience. The transport was from California to Missouri and it didn't take very long.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2021

    Everything with eShip worked like clockwork. They got great customer service and they were very responsive. It was very easy to communicate with them. We had a couple of changes of schedule and it was easy. Their great customer service was what stood out.

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    Staff

    Reviewed Aug. 31, 2021

    I was so pleased with Carolyn F. as my coordinator and with the driver. It was so easy and painless to arrange for my car transportation from Maryland to Arizona. She was so helpful and was accessible at all times! The car was in perfect condition. I would recommend this company to anyone! Best service ever!

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    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed Aug. 25, 2021

    Anna was super helpful from start to finish. My specialty vehicle was picked up on the day I needed it to be. Received promptly. Transport driver kept me updated with pictures and his ETA too. Will use eShip's services again. Thank you!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 24, 2021

    The process was very simple. They helped facilitate communication with the driver and checked in to make sure he had contacted me. When I said he hadn't yet they got me an update within 30 minutes. They were easy to reach via text and answered questions promptly. The driver ran a little behind schedule but was really flexible with the receiving on the other end. This was one of the smoothest transports I have ever had. I would definitely recommend.

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    TechPunctuality & SpeedStaff

    Reviewed Aug. 21, 2021

    I signed a contract to move my Jeep from TN to OK. 3 days later it was setting in my yard and not damaged. The driver was very courteous and took care to be sure he didn't damage the Jeep in any manner.

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    Staff

    Reviewed Aug. 19, 2021

    I choose eShip after many research online about car shipments. Finally I decided to choose them due to the positive reviews. I was not disappointed! My car was shipped to me with no damage or hassle. Very patient and professional. Thank you Dana for helping me get my car shipped to me!

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    Staff

    Reviewed Aug. 18, 2021

    This was the first time I have had a vehicle shipped across multiple states, I contacted Dana with E-Ship and she had me a transport truck In two days that could handle the job of shipping a truck that was not running and needed some other parts strapped down. The driver was top notch and kept in touch with me the whole journey. He was also able to drop my truck where I wanted it even tho it was in a tight location. Would highly recommend e-Ship and their carriers. For being the first time and reading some horror stories of people having things get canceled or damage I was little nervous. But they were on time and did everything asked. Thanks again. Very happy customer.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2021

    Dana was extremely kind and patient with me throughout this process. She quickly answered all my texts and was very knowledgeable. Also, my driver, Mike, was very communicative regarding pick-up and delivery times. The car arrived in the same condition it left in. Stress-free experience!

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    Punctuality & SpeedStaffTimeliness

    Reviewed Aug. 18, 2021

    I used eShip to schedule shipment of a Ford F150 from Sylva NC to Savannah Ga. Mark at eShip was wonderful to work with and he was able to schedule the transport within a few days. I tried two other companies before eShip and weeks passed without any movement of the truck. Mark arranged the transport with a great driver named Tony. He arrived exactly when he was scheduled. He was wonderful to work with and had the truck in Savannah on the same day of pickup. Tony took the time to text me when he arrived in Savannah to let me know the truck was there. I would work with eShip and Tony anytime. It was a wonderful experience and I would highly recommend using eShip when you need to move a vehicle.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2021

    We purchased a Bentley out of New Jersey and needed it shipped to Texas. I had put a bid in with somebody else. Everybody was saying $1,100. So, I just said, “Well, I'll just look up the top shipping companies in the United States," and eShip was in the top five. Their rep did a wonderful job. I didn't talk to the driver until he got here, but they supplied me with an app to where I knew where the vehicle was. I was surprised I knew how fast they were traveling and I knew what condition their vehicle was in. The vehicle made it here faster than what the rep said it would, so that was a plus. If I ever had to ship anything again, I would contact them.

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    Customer ServiceStaffRatesFollow-Through

    Reviewed Aug. 17, 2021

    We used eShip to transport our daughter's car from California to Arkansas while she attends college. I researched many transport companies and although not the cheapest, eShip was by far one of the top rated brokers out there. They only use top rated drivers and actually give you all the driver's contact information. The process from start to finish was way smoother than I had imagined it would be. They called and text me every step of the way and the car arrived as promised with no issues. I will definitely use them again in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2021

    We went through several ups and downs, with a car that wouldn’t start, moving around the date, calls late at night. Carolyn was helpful and delightful the whole time. Great experience. Would definitely recommend or use this service in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2021

    We were referred to eShip by an auto dealer. Communication was great. They let me know anytime there was any change in the schedule. The pickup was like right on time. The delivery was delayed because one of the partners of the team was in the hospital, but he let me know and he was working double time to make up for the lack of help. Getting the cash necessary was a bit tricky because our bank was back in Arizona. So, we were going to a teller and doing maximum withdrawals for two days, so that was a bit of a hassle. But I would use them again. I would just plan a little differently.

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    TechStaff

    Reviewed Aug. 16, 2021

    I bought a Chevy Corvette out of state and instead of me going over to drive it home, I had it delivered through eShip. I was very satisfied. The main thing was just keeping in touch with them. The first transport that they had set up fell through because they had some kind of issue with their vehicle. So, I had to go to a secondary contractor for the actual shipping.

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    Price

    Reviewed Aug. 13, 2021

    The company is a middle man service. It doesn't have any intend to serve clients needs. They are preoccupied to get a money for their service (creating an invoice), and then you have to deal with situation on your own. They give me a false information about the dimension of the car. When I contacted the real shipment company, and figured out that my car can not be shipped, the Eship refused to return $395 they charge for their invoice. Don't overpay this dealer! Contact a real shipment company! They overcharge you, and it is not a fact that your car will be shipped.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    I did an internet search to see what different services were out there and eShip kind of came up first, so I thought I'd give them a shot. The driver did the transport in less than 24 hours. I was kind of amazed. It was very unusual. He was excellent. He connected his phone through an app tracker. So, I always knew where he was. He also called to give me the ETA and adjusted ETAs when he had to. But I felt very comfortable with it. The broker service that works with these guys also communicated a lot both upfront and post, which is not the case with the other companies out there.

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Aug. 12, 2021

    I needed a car transported from NC to MD. After researching options to do it myself, a friend suggested using a professional car transport service. I contacted 3 different companies and eShip responded within minutes. Their email included pricing, BBB rating and links to verify reviews. Anna reached out to me and handled everything! My POC for pick up had scheduling issues and I became frustrated because I had a Family Reunion to attend and Anna said, "Don’t worry. I’ll handle it." AND she did just that! My car was delivered and I’m a very satisfied customer!!

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    Customer ServiceStaff

    Reviewed Aug. 11, 2021

    Mark stayed in constant contact every step of the way. He never missed a beat. ALWAYS on top of the situation, and total communication. The driver even arrived 1 hour earlier than expected. Allow Mark to do his MAGIC, and you will be thrilled at the customer service and attention. They won my future business!

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    PriceStaff

    Reviewed Aug. 11, 2021

    eShip and their representatives were very pleasant and knowledgeable. They were easy to work with and explained the process of listing our vehicle for shipment from RI to CA. Their representative took the time to explain the "bidding" process and the effects of rising gas costs on their quote. The drivers were pleasant and delivered prior to expected delivery date.

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Aug. 10, 2021

    Excellent experience. My son needed his car shipped to California. We contacted several car transporters. One called - immediately Dana L. From eShip. She explained how the business works and gave me a hard quote - she located a driver that she said she has worked with for years - 72 hours later the car was on his way to California from New York. 7 days later my son received his car!!! Dana kept us informed/ in touch with the provider and it was an extremely good transaction!! I would 100% recommend eShip to anyone and I will use eShip for all my car, boat or truck transportation needs - YOU should too!!!

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    Customer ServiceStaff

    Reviewed Aug. 10, 2021

    Dana with eShip made finding a vehicle transport very easy. Communication was spot on. Our cars were delivered 3 day earlier than expected which was great. With transporting 3 cars Dana ensured they were all transported together. Our transport driver was very professional and courteous!

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    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 10, 2021

    This company ROCKS! Dispatcher was awesome, super friendly and knowledgeable. Always returned calls, times/dates were as quoted. From my initial contact all staff were very helpful and friendly. I moved from Wisconsin to Nevada, shipping my new car. Car was delivered day after scheduled date and at exact time scheduled. Driver friendly and helpful. HIGHLY RECOMMEND! Car delivered safe, no dents etc. 100% an honest, reliable company. Thank you!

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    PriceStaffRates

    Reviewed Aug. 9, 2021

    Michelle was a pleasure to work with. She was communicative and responsive. I enjoyed working with a smaller, family owned company and will recommend eShip to my friends and family for all of their vehicle shipping needs. And the price was fair.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2021

    The entire process was hassle free and the driver was very pleasant and helpful. He called ahead and both the times were right on time. Mark from eShip was very helpful and I got a response very fast every time I called or texted.

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    Staff

    Reviewed Aug. 4, 2021

    I have used them twice. Both times they have been on time and reliable. They are professional and courteous. I highly recommend them to anyone who needs to ship an auto out of state. I shipped from NJ to FL.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2021

    Thank you E Ship!!! Your staff was professional and kind from our first call explaining how this works. I was nervous having my car shipped from east to west coast. My vehicle arrived earlier than expected with no problems!! When it was time to ship it back the process was even easier. You guys are the only company I will work with when shipping my vehicles. Thank you again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2021

    The entire process was done in timely and professional manner. We call them quickly as they did a great job last year for us. Ashley found me a great driver (he was prompt and courteous) and transported my truck from Atlanta to Las Vegas in 3 days. Delivering right to my appt. Thanks again.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Aug. 3, 2021

    Everyone at EShip is professional, courteous, friendly and helpful. My car was picked up on time and delivered as scheduled. I wouldn’t hesitate to use them for your car transport. You will receive great service and reasonable pricing. You're kept up to date with text & phone calls as to when your car will be delivered.

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    StaffTransparencyFollow-Through

    Reviewed Aug. 3, 2021

    The service was exceptional. Scott was on point with keeping me updated and following through on his commitment throughout the process. Sergei the driver was timely and courteous when delivering my vehicle. Highly recommend eShip to anyone needing to ship a vehicle. Thanks, Glenn

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Aug. 2, 2021

    Transported my Mazda 3 hatch from Sacramento CA to Huntsville AL in just over 3 days. The price was much lower than many competitors or on par with other low bids I got. There was no damage to the car or any missing items that were transported within it. I was allowed up to 100 lb personal items without additional fee. In addition, my eship contact Ashley was extremely responsive and helpful throughout the entire process, even after hours when needed.

    I took off a star because the initial pickup time was supposed to be Thursday but I heard nothing 'til late that night after my repeated inquiry why I hadn't received the truck driver's information. It turns out my vehicle had slipped through the cracks for pickup. However, with Ashley's help the driver turned around that night to pick up my vehicle the next day, but it was stressful wondering if it'd get picked up and I was charged an extra $50. Bottom line: I got my car moved across the country with all my personal items in 3 days for about as low as I could have hoped to pay. If there wasn't that last minute hiccup and stress it would have been perfect.

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    Customer ServicePriceStaffBilling

    Reviewed July 31, 2021

    I read reviews on eShip and I went with them because of the reviews. I was looking to ship within five days from when I started searching, and they got me a driver to pick up on my preferred day. He showed up, picked the car up and delivered within 24 hours to Denver, Colorado, which was perfect for what I needed. Customer service was excellent. Ashley was very communicative, and then, a couple of other ladies had called to follow-up as well. We would have preferred to pay by credit card on the receiving end, but I suppose with the charges that come with payment by credit card, the driver preferred cash, Venmo or some other means. Overall, I enjoyed the service. It worked out great for me. I'm pretty happy with it.

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    Staff

    Reviewed July 30, 2021

    The coordinator from eShip was very good. The driver talked to us a couple of times. He was good, too.

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    Customer Service

    Reviewed July 29, 2021

    The service and transport were very smooth process, reliable and great door to door delivery. I will call eShip first for every transport need. They missed the estimated date of delivery by a day but I am more happy with that than problems or damages. Show quality car needs flawless delivery.

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    Staff

    Reviewed July 28, 2021

    I recently had a car transported from North Carolina to Las Vegas. My experience with eShip was absolutely great! Carolyn, who coordinated the transport, was extremely helpful and knowledgeable. She answered all my questions and basically, held my hand through the entire process. The Transporter was professional and efficient. An overall wonderful experience! I would definitely make eShip my first choice in the future and highly recommend them

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    Customer ServicePriceStaffRatesTimeliness

    Reviewed July 28, 2021

    This is the second time I've used eShip to ship a vehicle and both times have been great. They are straightforward and have reasonable prices. The most recent time I worked with Anna who was able to arrange a transport for my vehicle next day with excellent communication. The driver was also top notch. He arrived when he said he would and the vehicle was in perfect condition. Next time I have to ship another vehicle I will definitely go straight to eShip without bothering with other brokers.

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    Customer ServicePunctuality & SpeedRates

    Reviewed July 28, 2021

    Based on the rating that I found, I reached out to eShip and another company and based on response time and the way they handled the request, I decided to go with eShip. Everything was handled in a timely manner. We spoke over the phone, we texted or emails were sent back and forth. Everything went very well. eShip is a company that you can trust 100%. I recommended them to one of my other friends who used the same services a week later. Both of us were very happy.

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    Punctuality & SpeedRates

    Reviewed July 27, 2021

    After hiring and firing two shippers that couldn’t get it done, I was educated on how shippers are rated and graded! Make sure you use a quality shipper with an A rating not an F rating. Mark Anthony at E-ship was a shark amongst tilapia! Got it done. Car arrived great shape and early!

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    Tech

    Reviewed July 27, 2021

    Eship was contracted to pick up my car in California and transport it to my home in Michigan. They did the job as agreed without any problems only missing the delivery date by 1 day (not a problem). Thank you for doing as agreed!

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed July 27, 2021

    From start to finish the service was incredible and my vehicle arrived within 7 days as promised in perfect condition. Every touching along the way from preparing and scheduling with Scott to all communication with the driver for pick up/drop off was seamless and frustration free. Highly recommend!!

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    Staff

    Reviewed July 24, 2021

    Jennifer was very helpful and informative!! I was so stressed about this since I’d never done this before but Jennifer handled it all so no stress for me. Delivered when I wanted and had no issues delivering at 1am as I wanted. Highly recommend!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2021

    I was dreading this process, getting a new vehicle from MI to ME. I finally contacted Ashley with eShip, she was helpful and pleasant. Later that day she found a carrier and called to let me know. Paperwork was filled out online, simple. My vehicle was picked up on a Friday with expected delivery the following Wednesday. The carrier driver from Day In Day Out Auto communicated with me in a timely manner and actually delivered the vehicle two days early in perfect condition. I would absolutely recommend E Ship and Day in Day Out! Went from being a dreaded process to one of the most simple and perfect ones.

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    Punctuality & SpeedStaffCommunication

    Reviewed July 21, 2021

    Dana ** was great scheduling for the transport, keeps me inform, found a driver to be available at the last minute. The transporter was also informative, keeping me inform when the arrival time, pick up car, and transported to PA within 5 days. The car was delivered in good shape. Overall, excellent service!!!!

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    Customer ServiceSales & MarketingStaff

    Reviewed July 20, 2021

    My entire experience was pleasant from day one. Dana explained the process thoroughly and did not pressure like a sales person. I had called 5 different transporters and only Dana explained how it worked. Dana contacted me when first bid was made which I accepted. Timothy the transport driver/owner and I can’t say enough good things about him. What a gentleman! He arrived on time for pick up and delivery with car intact. I would recommend both to anyone. Thank you Dana and Timothy for helping my transition to be stress free.

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    Customer ServicePriceStaffRatesValue

    Reviewed July 20, 2021

    I called several companies that had good ratings but eShip was the only one where I was immediately able to talk with someone. They even sent me an email almost right off the bat with a representative’s name and said they were gonna handle the transport and to call if I have any questions. I called and I didn't expect it but the rep was the one that answered and he was always available and helpful.

    The whole process went really well. It would have been a little bit more helpful if it were possible to know exactly which day they're picking up and exactly which day they're gonna drop off and that was guaranteed. It's hard to line things up just right without knowing the dates. But they explained the nature of the business and it was hard to do. They do a really good job of explaining how the process works. For the most part, it went exactly like the rep said it was going to and if I had any issues, I was able to get in touch with them. If a coworker or a family member needed to ship their car, I would say eShip was worth the money for sure.

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    Customer ServiceStaff

    Reviewed July 16, 2021

    My experience with eShip was exceptional. Two reasons…

    1. Dana, the coordinator I worked with. She has got to be one of the most professional, hardworking and genuine people I have ever had the pleasure of working with. She has a great attitude and sense of humor. She stayed in contact through email, phone and text to ensure I got exactly what I needed and worked hard to get me what I needed. My problem was that I needed a very specific day pickup on very short notice and most companies gave me a huge window. She knocked it out of the park.

    2. Not only did Dana follow up, but others at the company reached out to ensure that I was happy throughout the process and that I had indeed received my motor I damaged.

    As a broker they did ALL of the work and constantly communicated with me. The Shipper Gulf Coast Biofuels, Inc was a great selection by eShip. They had everything I asked for in a shipping company and on top of that the drivers were motorcyclists as well so they knew how much the bike meant to me. Overall I would use eShip again! The customer service was top notch and Dana was exceptional!

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    Punctuality & Speed

    Reviewed July 15, 2021

    My experience with eShip was quick, easy and effective. Moving my Mini Cooper across country due to a relocation was a concern until I contacted eShip. They handled all the logistics and was able to meet (actually exceed) my timeframe. I recommend this service to all my friends and colleagues.

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    Customer ServicePunctuality & Speed

    Reviewed July 15, 2021

    I was working with Michelle for a little over a month, in getting a car transported from CA - WA. She was prompt in getting back to me when I had questions! She always should concern for getting this route completed. Tada It happened! Thank you!

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed July 14, 2021

    I had made arrangements with another company which promised me every day for two weeks that my car was listed as urgent, but when I looked it was always listed as pending. I contacted eShip and three days later had my car. Everyone was so courteous and caring. Definitely would recommend them.

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    Punctuality & SpeedStaff

    Reviewed July 14, 2021

    Our car was picked up on time in CA and delivered at MI on time. Scheduling was done perfectly well by eShip and the carrier did an excellent job in transporting our vehicle in perfect condition. We are very happy with their service.

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed July 14, 2021

    As soon as I inquired on their site I was given a number to call and they walked me through my options. I wanted something covered and they were able to accommodate. The quote they gave me was accurate - the car showed up fast once it shipped and it was delivered in flawless condition. A+.

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    TechStaffTransparency

    Reviewed July 8, 2021

    Both our vehicles were picked up in Florida and delivered cross-country to our location in Nevada on time and as contracted. The driver provided us text updates along the way. We were very happy with eShip's services and will use them for all our future transport needs. We highly recommend them.

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    Staff

    Reviewed July 8, 2021

    The rep from eShip was a nice lady but it just seemed like it took too long for me to find someone to actually take my vehicle. The driver was awesome though. He was on time and polite. Overall, eShip gets the job done. You could use them.

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    CoverageStaff

    Reviewed July 7, 2021

    We had a great experience shipping our car with eShip. It was well protected and arrived in excellent condition and on time. Pickup and delivery were easy and the driver was very courteous. The truck was immaculate and car was covered.

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    Customer ServiceStaff

    Reviewed July 7, 2021

    The process was easy and smooth from pick up to drop off. All of the information was presented in a easy timely manner and communication with the driver was outstanding. I will recommend this to friends and family looking to transport a vehicle.

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed July 7, 2021

    I had another carrier “trying” for weeks to find a driver. I called Ashley late one night and she was straightforward with the expected price and timing and the next morning she had a driver and the next day we had the truck in perfect condition. The driver was communicative and the whole process was a breeze. Thank goodness I called or I wonder when I would have ever gotten my truck. Thanks Ashley! You are awesome!!

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    Customer ServiceStaff

    Reviewed July 7, 2021

    I was very pleased with this transport company - My car was picked up and delivered with no issues whatsoever. The driver communicated with us and called the day before the car was to be delivered - drove the car from New York to Denver, Colorado. I will be using this company when we are ready to ship the car back next year.

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    PriceRefunds & PayoutsStaff

    Reviewed July 7, 2021

    EShip did a good job all around. They clearly explained how they arrived at the quote amount and I felt I understood what I was paying for. They texted me throughout the transport period and contacted the driver on my behalf when the driver was not communicating with me directly. I felt that they were proactively managing all potential issues and this resulted in everything working out without any problems.

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    Sales & MarketingPriceStaffRates

    Reviewed July 6, 2021

    Just the facts: A quote that baited me. A real price? 2x the quote. A non-communicative, unresponsive staff. A dismissive and unprofessional staff who had the temerity to try to justify their quote being 50% of actual cost. "The quote we give at the beginning is just an estimate, the actual price may be different." Sure I'd grant that, that any reasonable person would expect that the final price may be different within a small margin of the estimate as much as any reasonable person WOULD NOT expect the final price TO BE 2X THE QUOTE... Most reasonable people would find that deceptive.

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    Customer ServiceStaffTransparencyCommunication

    Reviewed July 6, 2021

    Due to a shortage of drivers, Jen had to work very hard to find a good company to ship my vehicle. She kept me updated on the progress and let me know what I needed to do. Great communication. She worked until she found a good driver (other companies stopped trying). The driver that delivered was professional, courteous and very reputable. I highly recommend eShip!

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    Staff

    Reviewed July 6, 2021

    Carolyn did everything possible to make it easier to get the my car moved. Had a few bumps along the way but she removed most of them. Would definitely use them again to move my vehicle. They were polite and professional.

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    Customer ServicePriceStaff

    Reviewed July 6, 2021

    I moved a year ago and we looked for eight different companies. We used one and it fell through 'cause they were delaying it. They were incredibly rude as well. We found eShip then and I used them again this year. The person that I spoke with, Ashley, was incredibly nice and knowledgeable. She helped me every step of the way, to make sure that everything that I was worried about was taken care of. It was a nice process and the quote was very accurate. During delivery, they had a truck and a trailer. They called me an hour beforehand to let me know that they were close then I went outside, paid the last bit of the money and got my car. eShip is a good company. If you need to move your car, you should use them.

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    PriceStaffTransparency

    Reviewed July 5, 2021

    Hello, we had our SUV shipped last minute after a terrible experience with another company named Yellow Fin. Eship was able to be transparent and up front with the costs. We felt very comfortable and taken care of. In fact, Mark was able to provide us with a carrier within a couple of hours. We are so thankful for eShip, after having a terrible experience with the other company. Thank you so much!

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed July 5, 2021

    The driver was supposed to come the day before, and he didn't call me till that night and said, “Well, it's raining. Do you mind if I come in the morning?” We had to leave for the airport, but it was fine. I made sure there was plenty of time and it worked out for me. I wasn't able to get in touch with him or find out what was happening though. I had to call eShip, and there was a bit of a disconnect between the person that was picking up the vehicle and the company itself.

    We ended up just doing the delivery on the street because my mother lived in a gated community and it would have been difficult for him to get that big truck into where she lived. It could have been figured out a bit better ahead of time. When the driver dropped off my mother's vehicle, I was so excited that I just ran around the vehicle quick. I was like, “it looks fine.” The next day, I looked and found a scratch even though nobody drove it. My mother's 80, and she hasn't even driven the vehicle yet. There was some grease on the inside as well, and my mother keeps her car very neat. It was disappointing, but eShip got the car there.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2021

    We had great service with transporting 2 of our cars to another state, when we relocated. All schedules were adhered to. Communication was thorough. Process was easy. All questions had quick replies. People were very pleasant to work with. Would definitely work with them again.

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    Customer Service

    Reviewed July 1, 2021

    eShip was able to hook us up with a good carrier. My only suggestion is that you request a call within 4-8 of delivery. My carrier showed up without any notice. I would have appreciated the additional time to plan out my day, but as I mentioned, it was lucky for everyone that I was home that day.

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    Staff

    Reviewed July 1, 2021

    I recently shipped my car with eShip from Texas to CA. Having no experience with long distance auto transport, I was quite apprehensive about the process. What a painless, wonderful experience. eShip took care of every detail for me. The car was picked up in an excellent manner and delivered the same way. I would recommend eShip every time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 30, 2021

    My son was moving from CT to Montana. We had to send his car to him because his job started right away. Trying to find an auto ship service was a nightmare. I had booked with another company and after that it was impossible to get in touch with them. Out of desperation I searched for other companies. Thankfully, I reached Michelle ** pop from EShip. She was calm, informative, and actually listened to me and addressed my concerns. She found a carrier in no time and everything was arranged and I always felt informed. She responded promptly to every text or phone call. She found a great carrier and my son’s car was delivered ahead of schedule. Highly recommend EShip, especially Michelle **. You will not be disappointed!

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    Customer ServiceStaff

    Reviewed June 30, 2021

    I had a great experience shipping a vehicle from Oregon to Georgia. The company was responsive to questions and at any time I could pick up the phone and discuss with an actual person. Good experience overall and I would recommend this company.

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    Customer ServiceStaff

    Reviewed June 30, 2021

    The rep took care of everything. He was very polite and gracious. I called and told the driver that the car was in front of my house and it's like a cul-de-sac hell in here. So I didn't want the trucker to get in here and get stuck because it was coming on a full-size truck. I told him to meet me out on the main road where he could have a straight shot back to the highway. I showed up and the guy called and he was there when he promised. I rolled the car out and he put it on the trailer and took off. He was very nice and professional. He knew what he was doing.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed June 29, 2021

    My contact Ashley was great! I was very nervous and had never had to ship a vehicle before. Ashley explained the process and I received prompt updates and communication along the way. Very good experience and would highly recommend eShip.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2021

    Everyone was super nice. They were great and very helpful. Also, if I had a question, they answered really quickly.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed June 25, 2021

    eShip had good ratings and reviews. The agent I worked with online was extremely responsive and helpful. There were some delays between her and then finding a driver. Then, the driver at the end was responsive but we had some hiccups in the middle with the driver. The agent indicated there was some difficulty finding somebody who was willing to go to the pickup site that I needed, and that took longer than expected. Then, the promised pick-up time was not honored. It took multiple calls. The relative on my end who was there at the pickup site became very impatient. He's an impatient person, but the driver was going to come on the third day after it was promised. My brother really pressed that he needed to come that day.

    The driver did finally arrive late on the evening of the second day. So, that was bad. Then, we had some trouble on the receiving end somewhat because he had not realized there was a 14,000-foot mountain range between me and where he was in San Francisco. He hadn't checked the routes to get here with a vehicle with that weight. So, that was a challenge that added to his time to drop off. And because of the mountains, we had some cell phone connectivity problems between our phones. He did ultimately got here, and he was as nice as he could be when he got here, so there was that.

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    StaffRates

    Reviewed June 24, 2021

    I chose E-Ship because they were listed in the top five companies on Google with the highest ratings. I was very pleased with the personal attention I received from Carolyn my broker. I appreciate the time she spent with me explaining the process and what to expect each step of the way. The car was delivered in a very timely manner and in excellent condition. The carrier was awesome as well. I will definitely use their services again if needed and will recommend them! Thank you for a positive experience!

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    PriceStaffRates

    Reviewed June 24, 2021

    Fantastic service. Mark Anthony the owner was always available and assuring. Excellent all around at a very reasonable price. I recommend this co. for no drama and perfect service. Mark selected the best company suited to our needs in a very timely fashion and was almost half the price of other moving company that we used. THANKS MARK AND ASSOCIATES.

    BN

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    Customer ServiceContract & TermsPriceStaffTransparencyFollow-Through

    Reviewed June 24, 2021

    I contacted eShip to transport my vehicle from Los Angeles to Austin Texas. I had a short timeline in which I needed my vehicle to be picked up and delivered a week before I started my new job. My first point of contact was a wonderful company rep by the name of Scott who smoothly coordinated the agreement, cost and answered all of my questions. I was then put in contact with a friendly Customer Service rep who followed up with me with regular updates by email and text. Ray, the person picking up my car, and doing the actual transporting of my vehicle to Texas was also in contact with me by text giving me updates as my vehicle was being transported. E-ship kept their promise of a delivery that was on time and communication was always smooth with everyone involved. I highly recommend this company to anyone looking to transport their vehicle! Thank you!

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    Customer ServicePriceStaffRates

    Reviewed June 24, 2021

    I spoke to my dealer who I trust and asked him which shippers he used. I called the three that he recommended. The timing was critical and eShip had availability. The price differential at the quote was much better. However, there was a difference in price between the quote and the actual shipping cost. The broker called back a couple of days beforehand and jacked the price considerably at a point where it would have been impossible to turn to others.

    The driver was great. He's a wacky guy, but I really liked him. He was garrulous. He drives his truck for 3,000 miles and just want to talk to people. It was fun. He was colorful. But he did a great job. My father received the car on the other end. He's 88 years old, and he was very gentle with my dad. Even though there was a tree-lined street, he couldn't bring the large carrier up that street. He parked in the middle of a busy highway to unload the car, drive it personally to my father and he made it easy for him. I was quite indebted to the driver.

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    Customer ServiceSales & MarketingStaffRates

    Reviewed June 23, 2021

    I went with eShip because I used them before. I was very pleased with the sales team and customer service. I would definitely use them again. I give them a 5 star rating in a scale of 1 to 5. The drivers that I've had both times communicated great. They were top-notch.

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    Tech

    Reviewed June 21, 2021

    The car arrived within the expected timeframe. We were able to reach our contract person fairly easily. As they explained, there is a 2 day pickup window (that was honored), though there is no exact time offered so it is something to keep in mind.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 20, 2021

    The service was fantastic. I called after submitting a quote and informed the representative I needed the car at a certain time. She worked to get the car scheduled at that time. Car pickup was smooth, the driver called before hand to inform me he was on his way. The car ended up arriving at its destination earlier than expected which ended up turning out good. Car was in good condition and I am very satisfied with the service. Would absolutely recommend Eship and will use it again when I move in the future.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 16, 2021

    Team Very prompt in response and good customer care. Also time to time updates throughout the process. Very Great experience and delivered with out any problems. Even the driver enquired about the availability and delivered appropriately. I recommend these folks to anyone.

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    StaffTransparencyCommunication

    Reviewed June 15, 2021

    Excellent service! I needed my vintage VW microbus shipped from a small town in Maine to western Arkansas. Other shippers told me how difficult it would be to get a transport but eShip had no problems. Mark kept me update on the search and my vehicle’s trip.

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    Customer ServicePrice

    Reviewed June 15, 2021

    Car was picked up in Chicago area on June 4 and delivered to northern California on June 8 - faster than they stated - great service. Communication was good during the process and the cost was as initially quoted. Would highly recommend this business.

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    StaffTransparency

    Reviewed June 15, 2021

    I would highly recommend eShip to provide car transport services! This was my first time shipping a car and Mark was incredibly helpful and transparent throughout the process and helped ease my anxieties being a first timer. My car arrived in fantastic shape and the process was overall easy.

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    Staff

    Reviewed June 15, 2021

    Amazing service!!! Shipped my car on Friday from Oregon. Got the car on Sunday in South Carolina in perfect shape. Scott was amazing and always available for any questions. I highly recommend. I would absolutely use Scott and eShip again. Thank you!!!

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    Customer ServicePriceStaffRates

    Reviewed June 15, 2021

    After speaking with several reps. eShip responded in a timely and "professional manner". Dana was superb and provided me with contact numbers in the event I had questions, problems, etc., yet no problems occurred. My son's car arrived within the expected time frame, no issues with his car and they contacted him in plenty of time so he could meet the carrier. Great job. The price was competitive with others yet didn't exceed. Thank you!!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed June 15, 2021

    I booked a different company and for three weeks, the guy said everything was fine and I wouldn't hear from him until two days before all the details. The week before my move, I started calling. I wasn't hearing anything from him and I was getting nervous. The night before my move, he said, "This is how our business is. I couldn't get you a truck. You're screwed." I said, "That's not an option. We're moving tomorrow. The moving truck is leaving. What am I supposed to do with my car?" I started calling around and the eShip rep said, "This is what the guy did. He tried to pay the drivers less so that he could make more commission. No one was taking his offer. So your car just sat there the whole time. He didn't do anything with it."

    The rep said, "I can get it for you in a day." I said, "Okay. Well, if you keep your promise, I'll go with you," and he did. The only thing that was annoying with the drop-off was the driver said he couldn't come down my street. I live on a bigger street and he got here at 4 o'clock in the morning, but he couldn't drop off my car. I had to try to find an Uber and then get clear across town to a truck stop, to where he felt comfortable for dropping the car off, and then get my car.

    Shipping my car was one of the most frustrating processes I had ever done. In that business, the companies can get dishonest about how the process works. When they're bidding, they keep a lot of things from you and once you start to figure it out, you're like, "Wow. This is a shady little business." But you have to ship your car, so you have no option. Find a company that says, "I can do it for you. It’s gonna be a little bit extra. I promise you," and then they do it. The way that eShip was honest and open, I would recommend them again.

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    Customer ServiceStaff

    Reviewed June 14, 2021

    Mark and his company helped us getting our two cars from San Diego to South Carolina. The response and customer service was excellent. We were satisfied with the delivery and I would recommend this to anyone looking to get their car shipped.

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    Customer ServicePriceStaffRates

    Reviewed June 14, 2021

    I talked to many who offered me low pricing and then as soon as it got closer to the date raised it and were very sketchy. They were up front from the beginning and were so helpful. They let me know dates, times, where to meet, and very professional. They mark everything they see on the car before they take it, and after. Great customer service on top of that just made it worth it compared to driving 3000+ miles.

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    Reviewed June 14, 2021

    After being let down by another shipper we contacted eShip. What a difference! eShip was as calm as I was panicked. The entire transaction was smooth. eShip gave me a timeframe for delivery and beat it. Everything went perfectly. I would highly recommend eShip.

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    Customer ServicePriceStaff

    Reviewed June 14, 2021

    The service we received at eShip was EXCELLENT!! We chose eShip because of the excellent customer service from Ashley **. We got quotes from 3 long haul transport companies, and even though eShip wasn’t the lowest quote, Ashley made the best presentation with the most up-front information and we felt assured the car would be in good hands. Then we dealt with our driver Oleg ** and he was also very professional and he really made us feel comfortable about sending our Cadillac cross country with him. These 2 employees made our transaction so smooth and stress free. Thank you!

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    Customer ServicePriceStaffRates

    Reviewed June 14, 2021

    I was referred to this company from my sister who used them when we relocated 2 years ago and when I decided to move again I called them. When I tell you this company put every concern and fear I had at ease I would highly recommend them to anyone needing to ship a vehicle. They went above and beyond for me through the entire process. Communicated through every step. Very kind and professional. They made sure I met my deadline and the price was appropriate for the distance and most of all my car was in the same condition I left it in when it was picked up.. I can’t say it enough. Thank you E-ship. You saved the day once again!!!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 14, 2021

    I just want to say Mark ** was great!!! He was honest the whole time about everything. He told me, he would get my car picked up on a Monday and that’s exactly what happened. The driver even delivered my car that Wednesday. Everything was fast and efficient. Would definitely recommend this company!

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    Staff

    Reviewed June 11, 2021

    Thank you Ashley from eShip for the hard work on getting my vehicle shipped to me at the last minute. Ashley stayed in contact with me from the time I first spoke with her until my vehicle was delivered. I got my vehicle from KS to GA in two days in excellent condition. Thanks to the driver and his wife for a outstanding job!

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    Punctuality & SpeedStaff

    Reviewed June 11, 2021

    The Transportation of my vehicle was fast, it arrived exactly the date they said!! Excellent service!!! They took good care of my new car and the kept in touch with me during the transport!!! I recommend eShip to anyone looking for a transportation company.

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    PriceTimeliness

    Reviewed June 8, 2021

    Marc Anthony came to rescue for us when our car broke down in the middle of Manhattan on the Wednesday before Memorial Day weekend. Faced with thousands of dollars of repairs, we chose to ship it back to our mechanic in Buffalo. Marc communicated with us every step of the way, gave us accurate costs and time estimates so we had no surprises. Our car was picked up Tuesday and delivered to our mechanic on the next day. Marc provided exceptional service and I have recommended him to others with full confidence.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 8, 2021

    My experience with eShip was excellent! Carolyn was prompt in providing a quote and friendly and professional throughout the process. I appreciated that she did not inundate me with calls, etc. My timeline request was met, I was kept up-to-date, and the car was delivered in good shape. The carrier, Astor Transportation, and its driver, Huendel, were wonderful! It was a very positive experience! I highly recommend eShip!

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    Customer ServiceCoverageTechPricePunctuality & SpeedStaffTransparency

    Reviewed June 8, 2021

    Eship did not try to sugarcoat anything and there was full transparency about how they operate. I told them that instead of the broker doing all of the bidding on my behalf, I want to be in control. They could tell me what their portion of the fee is for posting my vehicle transportation needs on the board and then, I will decide what premium I want to attach for it to get moved quickly instead of them coming in telling me seven days later. eShip was totally fine with that. Within one and a half day, the rep was telling me the five vehicles on the same route as me and that they haven't moved. So, I had a good idea about where I needed to be. It wasn't somebody giving me a lowball quote and coming back five days later and saying that nobody's calling so let's increase the vendor to $200.

    I felt empowered quite a bit and that was what helped me make that decision to go with eShip, because they were essentially providing me a service and I was willing to pay them a fixed cost. But then, I was in charge of what the cost of the driver, what I was willing to go and how much I was willing to go. They provide a valuable service in terms of what the market and the route is like and where I needed to be. So, that was helpful. I would not have gone with eShip because they do not provide a contingent cargo insurance. But fortunately, the driver they provided had a very low deductible insurance. Therefore, I was willing to go with eShip. Balancing the dues, I can have my vehicle damaged but then, it can sit there by going through other brokers who are not willing to tell me what's going on with my posting versus I go with eShip who would be providing me with timely updates. So, communication and transparency were keys.

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    Customer Service

    Reviewed June 4, 2021

    Vehicle in perfect shape. I truly appreciate you guys so much. You make the experience so pleasant and at ease. This is the 2nd time using your service and you guys have once again fulfilled every need. I'm so thankful to have a company I can trust and call whenever I need and you guys are always available. Thank you again. You are my go to and will absolutely recommend your company.

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    PricePunctuality & SpeedRates

    Reviewed June 4, 2021

    The shipping experience with eShip was perfect. I have shipped several other cars in the past, and each time it was a guessing game on when the car would be picked up and delivered. Not to mention that the quoted prices always increased. This was not the case with eShip. Instead, they picked up the car on schedule and actually delivered the car a day early in perfect condition.

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    Customer ServiceStaff

    Reviewed June 3, 2021

    I highly recommend EShip should you need to transport a car. Their service & communication were EXCELLENT!! They handled coordination, pick up and delivery very well & the car was delivered in great shape. Much better than putting mikes on the car or road tripping cross country myself!!!

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    StaffTransparency

    Reviewed June 2, 2021

    Entire shipping Experience was great. Mark was awesome, patient and didn't try to school me or arm twist me. Transparency was huge. Already looking at booking another transport in end of June with you guys. You guys are how everyone should be doing business.

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    StaffBilling

    Reviewed June 2, 2021

    The driver got the cars here in three days, so that was great. We were quite surprised since it was a 2,000 mile-transport from Tucson, Arizona to Tampa, Florida. The only thing that eShip could do better is convenience of payment. They should accept credit cards instead of only cash or certified check.

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    Customer ServiceStaff

    Reviewed June 1, 2021

    The car delivery services were great. Communication easy and clear and came on time. The car was in great condition and the driver was very happy and courteous. I would recommend this to anyone else. My vehicle was a small sports car which worried me for transporting such a long distance from Florida to Connecticut however everything went perfectly and I am very satisfied.

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    Staff

    Reviewed June 1, 2021

    The driver was very nice and everything worked out according to the way it was supposed to. The vehicle was delivered on time. eShip did a great job. I’m quite happy with it.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 31, 2021

    Ashley, the rep I spoke with, was great. We had communication with the driver. He thought he would be early but he called us and said that he couldn’t be early because it was raining too hard. We told him to take his time so he waited till the rain passed and then dropped off the car. It was perfect. The car was delivered to a country road and my husband's parents were picking it up. The driver was good with all of that. He took down the country road and they had to stop where there was an opening and leave it. They exchanged the check and it was fine. They didn’t have text so we told him he needed to call them, and he did.

    The quote was exactly what it was. I also looked at like what other parents had said of college students who had car shipped from the East Coast and seemed to be right in line or it was about 100 less. eShip was flexible because we originally said that we needed it to be picked up in Fort Worth and the car wound up being outside of Dallas with my daughter. She felt more comfortable having her friend with her when someone picks it up. So, he said he would go to Dallas. It was before he left and we changed the original plan.

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    Customer ServiceStaff

    Reviewed May 29, 2021

    I was calling around and having bad experiences, and I was ready to give up on the whole process. But Mark, the rep from eShip I spoke with, came through. He saved the day and he was very good. The driver was very helpful and nice. Everything went smoothly.

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    StaffTransparency

    Reviewed May 28, 2021

    Extremely professional. Carolyn was upfront, she took care off everything and updated us each step of the way. Andrew our driver was amazing. He picked up our cars on time from Bellingham, WA and delivered them to Connecticut on time as well. We made the right choice in going with E-Ship. Thank you.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 28, 2021

    I called eShip and used them about the middle of May, and set it up. This one was from the eastern part of Pennsylvania. They had the car to me by Friday and the driver was absolutely phenomenal. I found another car in Florida. I called the other shipper and they were $300 more. I could save that because I had a good experience with my first shipping with eShip so I called them. I tried to get the same guy but he was not available. I got a different guy and he let me know when he was over an hour away.

    He called me when he was close by. We unloaded right in the roadway across from the high school because we figured there was no way he could have his large car hauler back our road because the road has a sharp curve on it, even though it is a county road. Then he went on his way. That was on a Friday and I thought I would have it by last Monday. Unfortunately, his truck broke down. When he called I thought he was close by for delivering it. It ended up being a couple more days later before I got it. But he did a nice job. He apologized and he even knocked off $100 of what I was to pay him for the inconvenience. I would use eShip again.

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    Sales & MarketingPriceStaff

    Reviewed May 27, 2021

    I worked with Carolyn F at eShip to transport my 2019 Tesla Model S from Singer Island, Florida which is north of Palm Beach, to Northern Michigan, in Petoskey. 1,500+ miles. It was a good experience all around. Carolyn and support team were professional the entire time. I had gotten other quotes from other brokers, but their style and information was like working with a used car salesperson. The car was picked up at my condo residence, and delivered to my house driveway by the same driver and truck. No issues at all. Use them with confidence!

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    Customer ServiceTechStaffTimeliness

    Reviewed May 27, 2021

    I have used Eship for every shipment of our cars. Craig is amazing. He always answers within minutes of contacting him. His drivers always come through, even with a time crunch. I cannot say enough about his team. They made the pick up seamless, even getting a truck in an area we didn't think it would fit it! Jenny followed up with me before the truck was to arrive to make sure I knew about the delivery and gave me a time frame. The drivers called the day before arrival and also 45 minutes before they arrived. The car came back in perfect condition. If you need someone to ship, please use EShip!!!

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    Punctuality & SpeedStaff

    Reviewed May 27, 2021

    I had a wonderful experience shipping my car across the country with Eship. They were able to get me a driver within 48 hrs and delivery was very quick. I highly recommend them and will be using their service again in the near future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 27, 2021

    I received a call from eShip whereas with a couple of others I sent information to, all I got were emails and nobody reached out. eShip had more of a personal touch. I did one vehicle all the way from Texas to South Carolina and then, one from Florida up to South Carolina. It took a little bit longer than we thought for the Texas one to get here. But there were no issues. The Florida one was within about 12 hours, so it was fast. This may be the way things are but the other thing that was a little bit frustrating was to get the actual driver to finally agree on the date and the time. So, it seemed like you were waiting for the exact time and you found out within a 12 to 18-hour window.

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    Punctuality & Speed

    Reviewed May 26, 2021

    eShip was great. They explained the entire process and we’re always available if I had any questions. The car arrived early and was picked up on time. The company was communicative and made the process really easy. I would definitely use them again.

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    Customer ServiceStaff

    Reviewed May 26, 2021

    Shipped a car from Florida to Tennessee. eShip worked hard to find a driver for the shipment and finally did. They provided excellent communication and I could not be more pleased. I would highly recommend and will use them in the future if needed.

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    Punctuality & SpeedStaff

    Reviewed May 26, 2021

    We were very pleased with how everything went. Everyone we talked to kept us very well informed as well as being courteous and concerned with any questions we had. Our transport went right on schedule. We are so glad we used eShip for transporting our car. No complaints at all.

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    Customer ServiceTechStaffTimeliness

    Reviewed May 26, 2021

    eShip was pretty good and I didn't have any problems with the transport. The guy I dealt with, Scott, explained stuff really good to me. There was a pretty tight timeline that I needed the vehicle to be picked up and delivered and I needed for it to be delivered a certain time so I could be there for that. When I called the guy up on Wednesday, at first he said he could get somebody to pick it up that day. But they weren't able to do it that particular day.

    Also, he gave me a name and a contact number. I reached out to that person and whoever it was sent me a text message back stating that, “I'm not your contracted driver” and gave me some other phone number. I was taken aback a bit about that. Other than that, it was great. They came out the next day and the transport took a full week like they said. They were supposed to deliver that following Thursday, in the evening, and they called me and asked if they could come out earlier, like 5 o'clock that afternoon.

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    Staff

    Reviewed May 25, 2021

    Mark was excellent. This was my first experience with transporting a vehicle. He walked me through the process and was always accessible. He was able to find a high quality transport company - Euro Auto Transport, who happened to have a pick up = 5 miles from my prior residence, and were located close to my new residence, in a Phoenix, AZ suburb. Both eShip and Euro Auto Transport did an excellent job, I would highly recommend them.

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    Staff

    Reviewed May 25, 2021

    Great experience working with this company. They were responsive and reached out to ensure my car was picked up/dropped off properly. They were able to pick up my car with short notice and give me an accurate timeline for when my car would be picked up/dropped off. I have used this service multiple times when moving cross country - would highly recommend!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed May 25, 2021

    Excellent service from beginning to end. Easy. I called and had only one person to deal with which kept things simple. Everyone was upfront, honest and kept the process moving smoothly. I would recommend this company to my friends and family.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2021

    This was my first experience shipping a car and I of course was a bit apprehensive. Michelle was very helpful and eased my worries. The shipment was very fast and the driver was very friendly. He was even able to change the delivery location with no problem. Thank you again for such a wonderful experience!

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    Customer ServiceStaffRatesTimeliness

    Reviewed May 25, 2021

    I googled and eShip was the highest rated. I was so glad also to see it on the ConsumerAffairs website to be the number one. That's another reason why I chose eShip. My first experience was I located them and I called and talked with a gal. When I needed to do the transport, I couldn't get ahold of her, so I gave up and went with another company. That company told me it could take weeks for them to transport my car. I was like, “I just can't do that. I can't leave Florida and leave my car here for six months.” I didn't feel comfortable with them, so I called eShip back again and was able to get with someone.

    I happened to get luckier than most too. We have I-25 and I-80 that run right through Wyoming, but I was told hardly ever any drivers will go through Wyoming. I was told that it could have been a very long time before I got a driver. However, eShip hooked me up with a driver that afternoon and then that next day, he showed up in front of my house. It just so happens the driver that I got was from Missouri. He picked up a car in Gillette, Wyoming and drove to Florida to drop it off. He was about an hour away from me here in Milton and he was able to come right over to me, pick up my car, and drive back to Wyoming.

    The whole experience was awesome, right down to the driver. He was so personable and trustworthy, and I felt so at ease with him. I was also thrilled to know that my car was the only car on his trailer. It wasn't this huge dealership car trailer where there were six cars on there. I loved the idea that it was one guy, a truck and his trailer, and he was going to go straight from Florida to Wyoming. He transported my car and it got to Wyoming in three days, safe and sound and before I even got there. Everything went smoothly and I felt good about the whole situation. eShip was wonderful.

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    Customer ServiceStaff

    Reviewed May 24, 2021

    Carolyn taught me how the entire process works of getting a car shipped from Ohio to California. I knew nothing and she took the time to explain what was going on and how to get it done. She was a tireless advocate and a shining example of how to give extraordinary customer service under stress. She handled difficulties and misunderstandings with aplomb. The car got delivered safely in a very timely fashion. We are very grateful for her help and guidance, and recommend her to anyone without reservation.

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    PricePunctuality & SpeedRates

    Reviewed May 24, 2021

    I give this company a 5 star out of a 5 star rating. They were able to adapt to my needs and get my truck to Michigan from California over 3 weeks earlier than anybody else and they were cheaper than the other ones. My truck was picked up on Monday and delivered Friday. FAST‼

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    Customer ServiceTimeliness

    Reviewed May 24, 2021

    I went online and filled out the application. Somebody called or texted me and then, everything else was through text message. eShip responded right away. The transport took 15 hours and everything was straightforward. It was good service.

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    PriceStaffRates

    Reviewed May 23, 2021

    eShip was the first to get back in touch with me and the price was good. The reps were both informative and tenacious.

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    Customer ServicePriceStaffRates

    Reviewed May 20, 2021

    We'd never shipped a car before. We had to get my son's car from San Diego County to Northwest New Jersey. Checked internet to get 'instant quotes'. Had no idea that these "QUOTES" would NOT be the price that we'd pay. Booked a company who SEEMED to be helpful (Ameri-Freight). Once they had a driver... the quote jumped up $800! No thank you. Found a second company (RoadRunner) who also SEEMED helpful. Gave me a quote including the broker fee. But never produced a driver. (apparently I - the customer - had failed to cancel the first guy? not true. I had cancelled, and even copied the confirmation of cancellation text).

    In desperation I looked for a 3rd company and saw E-ship with a Consumer Affairs rating that gave me peace of mind. I'd been burned twice. Marc made me feel at ease right away. Marc's communication was great, he was calm and re-assuring. He even showed me my OWN CAR'S listing, on his screen. (the other 2 companies were still posting it). His broker's fee was (at last) reasonable. BINGO! within 1 day we had a driver.. a date... and we even changed the pick up location and that was no big deal. The driver Sean was excellent and kind. The car got there in 6 days as expected. Sean's communication was ALSO excellent. End result: happy first time customers. Thank you, and YES, highly recommended.

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    Customer ServiceFollow-Through

    Reviewed May 19, 2021

    eShip was very efficient. They picked up and delivered as promised. They kept me very well informed during the process with email and text. It was a pleasure working with them. I would use them again and recommend to others.

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    TechPunctuality & SpeedStaffHonesty & Transparency

    Reviewed May 19, 2021

    I have had two experiences with car shippers. One was horrible. Eship was great. First of all, they never asked for a contract or money until they had a confirmed shipper. The shipper they selected was outstanding. (Ahead of schedule). Dana ** was my broker. She is honest, direct, trustworthy. She wants happy customers - and I will be back.

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    Customer ServicePriceStaffFollow-ThroughHonesty & Transparency

    Reviewed May 18, 2021

    eShip was really great for me and they were honest. They did what they said. They charged what they said. The car arrived in a timely way and everything went really well. The driver called me 10 minutes before he was getting into town and said to meet him there. If I was doing it again, I would hire them again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2021

    It was the first time I ever shopped a vehicle so I had numerous questions. I was provided prompt responses and answers. Truly I was guided effortlessly through the process with check in messaging to make sure pick up and drop offs were completed.

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    PriceStaff

    Reviewed May 16, 2021

    Very happy with my experience. Carolyn F was great to work with, and she found me a driver that could accommodate all of my requests. Additionally, the quote she gave me was accurate. Within $30. If I need to ship a car again, I will use eShip.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 15, 2021

    This was a hell of an experience. Overall we got a trucker who didn't give two craps of what the bill of lading said and only wanted to communicate when he was early. Didn't want to send pictures till three days later. But I had an ace of a broker a bad ass named Michelle straight up took care of everything. Made sure no bull crap was taken. I would call her and boom she had it done. She stood in the arena and kicked ** and took names later. Thank you E ship for hiring such a wonderful person. Give her a raise please. She deserves it after this one. Like a 5 dollar raise or more. She is that amazing. Top hitter for sure. Thank you again.

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    StaffFollow-Through

    Reviewed May 14, 2021

    eShip was really excellent, especially Dana, the individual with whom I worked directly. She laid out the entire rationale very clearly and they followed through on everything. When the driver came, my husband talked with him and he was very good as well.

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    Customer ServicePriceStaffRates

    Reviewed May 13, 2021

    I was very satisfied with the service, the communication, the driver was great, the car arrived on time and in perfect condition and overall, I was satisfied. Dana was GREAT. My main disappointment is they quoted a price and then increased that price by about $200. I think that is a terrible business practice. If your quote is meaningless, then why generate a quote. And this was weeks before the gas crisis on the East Coast. In summary, I appreciate the people but not their business practice.

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    Staff

    Reviewed May 13, 2021

    From start to end service was excellent, the associates helped in every step In preparing my vehicle for shipping. The driver was friendly and accommodating when the vehicle was dropped off. I would highly recommend using this service for any more future moves..

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    CoveragePricePunctuality & SpeedStaff

    Reviewed May 13, 2021

    eShip was licensed, bonded, and insured. That was a plus in the event that something happened to my dad's truck. Their rep, Carolyn, had me a quote and she said that it was gonna be a little hard because my schedule and my schedule of being home were so messed up. But she found me a guy on our second set of dates that I had to give her. She really worked hard with my schedule and that was amazing.

    The driver delivered it out here and it could not have been a better experience. He was so sweet. He unloaded the truck for me and parked where I told him to park it, and it was just a perfect experience. I would highly recommend him for sure. I was freaking out a little bit because I had never done this before, and I never had any experience with falling anything and I am not physically capable of making that trip across-country. But eShip just made it so easy.

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    Customer ServicePricePunctuality & Speed

    Reviewed May 12, 2021

    eShip seemed very straightforward and it turned out to be awesome. The quote they gave me seemed to be just about market average. It was a smooth process of picking up the car and everything was very punctual. The car actually got there ahead of schedule.

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    PriceStaff

    Reviewed May 11, 2021

    The transport with eShip went great. They shipped my vehicle and dropped it off in the Bay Area. It's a good service for what it is. The rep was responsive and the quote was on par.

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    Customer ServiceStaff

    Reviewed May 11, 2021

    Couldn’t have asked for better service and results. Scott was responsive whenever I called or emailed. Picked up and delivered my car exactly as planned with driver keeping us informed the whole time And we’ll definitely be using them again.

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    StaffTransparency

    Reviewed May 11, 2021

    Very pleased with our 1st experience at shipping our car from Texas to Virginia. Anna was available 24/7 to reassure us and keep us up to date as to when and where the car would be picked up and delivered. The transport company and driver that was assigned to our transport was on time and professional. I would definitely recommend eShip to friends and family.

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    Staff

    Reviewed May 11, 2021

    EShip did a great job as usual!! Mark is the best! Car arrived in perfect condition, and process was simple and professional. I will continue to use Eship. Shipping a car couldn't be easier! My friend who I recommended Eship to, also had an amazing experience!

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    Punctuality & SpeedRates

    Reviewed May 10, 2021

    After hiring and firing two shippers that couldn’t get it done, I was educated on how shippers are rated and graded! Make sure you use a quality shipper with an A rating not an F rating. Mark Anthony at E-ship was a shark amongst tilapia! Got it done. Car arrived great shape and early!

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    Customer ServicePunctuality & Speed

    Reviewed May 10, 2021

    The broker, Mark, had great communication, very straightforward and clear. He answered all my questions and answered my calls and texts promptly. Then the actual receiving and shipment were also pretty flawless. I plan on using the same service on my way back, whenever I do return to the West Coast.

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    PriceStaff

    Reviewed May 9, 2021

    I am leaving a review because I know this process can be daunting - like everyone else, I got contacted by 15 different companies after asking for 1 quote. I was overwhelmed so I Googled the top 3 transport companies and this one was at the top. It was a little more expensive than the others but, the process was incredibly smooth, the handler Michelle was easy to get a hold of and straightforward. The driver was easy to work with and even got the car from a tight spot in NYC to my home in Florida on a street with low hanging trees. This company is a great choice!

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    PriceStaffRatesFollow-Through

    Reviewed May 9, 2021

    The person I spoke with from eShip explained the whole process in such a way that was helpful as far as kind of guiding me through exactly what it meant to ship a car and how the whole process works. Also, the price and the follow through were really good. The driver was a good communicator. He came, offered to let us watch him put the car on his truck, gave us his number and delivered the car as promised. My son was on the other end. He was the guy who received it and he had no problems. It was kind of door-to-door delivery drop off. eShip was good at communicating throughout the process. They made it easy to have the car picked up and delivered. They were able to get it within the time frame. So overall, they strove for customer satisfaction and they delivered on that.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 8, 2021

    I was handing my 2017 four-door Jeep Wrangler down to my son who lives across the country. It was from New Jersey to Tucson. In the past, I've used Roadrunner twice. But this time, when I went to use Roadrunner, they kinda did a really big bait and switch with the price. They upped it like $500, and it was a little too much. They may have changed hands. They were not very courteous on the phone, and it was a big change. The last two times I used them, they were perfect.

    I used eShip this time, and everything was fine and explained well. I was kind of like a soon as possible type of list. So, I didn't have a set day. A few times, it was changed from this to this and about the fourth time, they finally picked the car up. The driver called me on the phone when he was setting up the where and when. Then, he called me when he was on the way, twice, while he was at a certain distance. And when he was closer, I had an emergency and I had to call my husband to go and meet him.

    The only thing that some of the other places had that eShip didn't is that you could go online anytime and track your car. But the car was delivered to my son pretty quickly. Usually, I was hearing from most places, it will take four or five days. With eShip, I heard it would be four days and it was there in two and a half. So, it was really quick. My son said everything was fine when he picked it up. He had no problem and was very excited to get the car. I had magnets on the car. My son's an entomologist. So, I put these magnets all over the outside of the car and none of them were missing. I thought maybe the wind would take them off, but they were all there and the car was in good shape and clean.

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    PriceStaffRates

    Reviewed May 7, 2021

    Oscar, who was the guy who bid on our car, accepted the price and within a couple of days, he was here. He picked up the car and delivered it two days earlier than what was expected. So, I was very pleased and happy. The quote was fine and that was what eShip charged us, and all went well. Oscar was very professional. He checked over the car thoroughly before he put it on his transport truck and we were very impressed with him as an individual. If ever I need anything again, I will contact the same people. I'm hoping that I don't but you never know.

    We normally fly back and forth to Arizona but we had a medical issue this year with my husband. So, we had a friend drive us home and then we had the car transported back to our home in Arizona. Our friends who accepted the vehicle for us in Arizona were leaving in a couple of days to come back to Michigan. So, it worked out beautifully that the car was back to our Arizona home in a timely manner. We were thrilled and delighted.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 6, 2021

    Good job by EShip. Communication from the driver about mechanical difficulties with his delivery truck, and resulting late arrival could have been better but overall good job. I would use EShip again.

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    eShip Company Information

    Company Name:
    eShip
    Company Type:
    Private
    Year Founded:
    2010
    Address:
    7241 nw 43rd ave
    City:
    coconut creek
    State/Province:
    FL
    Postal Code:
    33073
    Country:
    United States
    Website:
    www.eshiptransport.com