eShip Reviews
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About eShip
eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.
Pros & Cons
- Great insurance policy
- No upfront deposit
- Enclosed transport available
- Ships motorcycles and boats, too
- No terminal-to-terminal shipping option
eShip Reviews
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Reviewed June 3, 2022
It was a wonderful experience. The guy who helped me was Anthony in Florida. He was super nice to work with. The guys that delivered my car were timely and very professional. They were great. I could not be any happier. I'm really glad I tried eShip. I would certainly use them in a heartbeat. I've shipped quite a few cars and eShip was, by far, the best. I have a lot of people that buy a lot of cars. So I told them all about eShip.
Reviewed May 31, 2022
Michelle ** was fantastic in securing a very capable driver with a single car enclosed trailer for a valuable sports convertible when a larger competitor was duplicitous in promising but unable to deliver. The follow up was on point and the driver did what he said. Great experience all around.
Reviewed May 31, 2022
From start to finish, the professionals at eShip exceeded my expectations. Administratively, things went according to plan, including any last minute changes made on my end. Moreover, the auto transport driving professionals were extremely careful with the auto, and provided updates regarding location/delivery. Having used eShip three times so far, I would not hesitate to call eShip to secure my auto shipment needs again. Excellent service!!
Reviewed May 31, 2022
We shipped two cars with eShip. One was super smooth. The other one was a bit of a hassle. We were moving across the country and the car was getting picked up the same day we were flying out. It was guaranteed, but it didn't get shipped for almost a week after that. Had a driver, didn't have a driver. Also we had to pay more than our quote.
Reviewed May 30, 2022
Everything worked out awesome. Our driver communicated well with us and we had a quick turnaround. The pricing was a little higher than we expected at the beginning, but it was because we needed a rush pickup.
Reviewed May 26, 2022
Eship damaged my classic vehicle during transport. They bent the tie rods by attaching the cable to load vehicles to their trailer to the tie rods and front bumper. They bent both. The car was unable to be steered. They also ruined my battery by not turning off the ignition as they were instructed to. Eship is not a transporter. They are a broker. They have no insurance like they claim to. Mark ** is who I was dealing with at eship and is a liar and a scammer. For weeks he claimed he asked the dispatcher to send me insurance claim forms for damage done to my vehicle in transport, whom I never heard from. They sure haven't contacted me. The owner, Craig Gigante should have at least contacted me. Mark just flat out lied to me numerous times and even tried to change their website while I was on the phone with him.
I'll be filing charges and negative views about him and eship to every place I can think of. I have so much proof (photos, videos, screenshots) of what they have done that I hope I can put them out of business. I now see that the BBB has removed eship from their accredited business list. Do not trust them or use them. I was informed by another insurance company that another vehicle on the same trailer as mine was damaged and a false insurance document was given to the owner of that vehicle by the actual driver’s company. This began on February 28, 2022 and is still unresolved.
Reviewed May 24, 2022
We shipped our car to Hawaii using eShip. Anna arranged the pick up from our Santa Rosa, CA location to Oakland Port. I could not have done it without Anna's help. She was upfront, organized and extremely helpful. I made some mistakes with the paperwork but she took the time to walk me through each step. I highly recommend eShip and will use them again in the future. A+ in my book of confidence.
Reviewed May 23, 2022
The rep was very good. He answered all my questions and returned my calls. When it was getting closer to the date, I texted him and he answered me right back. So it was good. I had the car shipped to a house that is only a mile from mine. The car came so quickly that it came the next day. They took care of handling it coming off of the truck. They went over the car and everything was good.
Reviewed May 22, 2022
eShip transported my car from Florida to Maryland. They got the car there in one day. It went very good, and it was very good value. I recommend to many people to use eShip.
Reviewed May 21, 2022
It took a little while to get the shipper to bring the car because of the weird pickup place. Other than that, everything was wonderful. The driver was great. And the cost was fine. It's expensive, but everything is now. eShip was great.
Reviewed May 20, 2022
Our experience with eShip was very good. Our representative Mark Anthony, was very honest and responsive to questions at any time. The hiccups were our fault as the enclosed shipping was much faster than anticipated and would arrive before we got to our destination. Isabel and Miguel from Anedir Auto Transport were terrific. Very Happy!
Reviewed May 20, 2022
The gal that was working there at eShip was wonderful to work with. Also, the driver was fantastic. He helped us on the pickup, and he accommodated on the delivery. Everything worked out well. My experience is very good.
Reviewed May 19, 2022
My experience with EShip and Transport was amazing! Dana ** went above and beyond to find a driver that worked with my extremely busy schedule. She was so helpful and went above and beyond in terms of customer service and handling my concerns!
Reviewed May 19, 2022
eShip was somewhat affordable compared to everybody else that was doing it. But their website could be better, and it felt a bit unprofessional at times. They got the job done, and that's the most important part, but polishing up their website will be good. As a customer, if it's a big move going across the country, I would wanna know that the company I'm going with is safe. I was worried about that. But eShip over exceeded my expectations. However, the total transport took longer than I expected. I was told it would be on a Saturday. I didn't get it until that next Wednesday. I asked them multiple times, and it ended up showing up on another day than I was told. It was miscommunication on their end.
Reviewed May 17, 2022
Anna, from EShip found us the perfect driver to load and take our Son’s Vette to Tennessee from Kentucky! We had never done this before. Everyone keeps you updated. Everything went smooth! Anna, at EShip the driver Kent were Professional, Knowledgeable, and Courteous! I would highly recommend EShip for your transport needs! Thank you! Anna and EShip! Dave and Maria **.
Reviewed May 11, 2022
After researching many options, I was confident to trust the eShip team with my auto shipment and they totally delivered. Easy to work with, reliable and good communication, lined me up with a driver who was great. Not the cheapest but very fair and worth it, and very quite reasonable, close to others who I'm not sure would have been as easy and reliable to work with. Recommend!
Reviewed May 11, 2022
First time user and was extremely nervous not knowing what to expect. Checked out different service providers but others failed in the area that was important to us, which is fast response time to questions/concerns. If you’re nervous and need everything to go smoothly you want to use eShip! Carolyn was great with immediate responses each time. I was connected to the carrier/driver and the coordination was excellent!
Reviewed May 9, 2022
I requested shipping quotes from several vehicle transportation companies and selected eShip due to its excellent reviews and BBB rating - as well as its very competitive quote. My high expectations were exceeded. Mark ** was very professional, communicative, and helpful. The selected driver was courteous, professional and efficient, and his dispatcher kept in contact both on the pick-up and receiving ends of the transport. eShip made the process seamless and low-stress. Highly recommend this company!
Reviewed May 9, 2022
Marc was extremely helpful in answering all my questions, explaining the process and helping me understand the process. My car was picked up, shipped and arrived in a timely manner. Very professional. Put my mind at ease and reasonable price. Would highly recommend. Shipped from Massachusetts to Colorado.
Reviewed May 6, 2022
I transported my Alpha Romeo from Dallas, TX to Lacey, WA and overall, I had a great experience with eShip. The service representative was very knowledgeable, upfront and prompt in responding to all my questions. All paper work can be done online and easy to use. The driver(s) engaged in the transport were very professional and reliable. They showed up on time and delivered my car without any issues.
Reviewed May 5, 2022
The entire process was fast and easy. eShip kept me informed every step of the way and the shipping of my truck happened exactly as scheduled. My contact at eShip was always responsive and the driver of the truck went out of his way to help me. I would definitely recommend eShip to anyone.
Reviewed May 5, 2022
I was pleased with the eShip team. No issues and fast delivery. I would hire them again if I have the need and be happy to be a reference for a prospective client. That's all I have to say... Good job and thank you.
Reviewed May 1, 2022
Their driver delivered my Father’s truck, which was my Father’s favorite truck, ever. It was in perfect condition and arrived quickly and safely. They are a very professional company and the price was spot on. Delivery and payment was easy.
Reviewed May 1, 2022
Mark ** and his transport abilities are top notch. Mark ** is ALWAYS available to help answer questions and guide me along this process. Mark ** is excellent at personalized consistent customer service. I LOVE the fact I get to TALK with HIM every year with every car transport... We have worked with him 2 x a year now for the last 3 years. Good old fashioned customer service! YAY thanks Mark.
Reviewed April 30, 2022
Can’t say enough about Mark Anthony and the car transport service!! We have had a few shippers but Mark outshines them. We called at the last minute, he was able to get my daughter's car picked up from Florida and delivered to her home without any worries. They picked up on time and delivered on time. Communication was great!
Reviewed April 30, 2022
Mark with eShip did a tremendous job in locating a transport company at a fair price. Mark kept me informed throughout the process. Following up with me during the pick up and delivery. It was a great experience. I would highly recommend eShip.
Reviewed April 29, 2022
I used eship to help ship my car across the country. They did a great job. My broker was very upfront about how the process works, and he answered all of my questions. After I signed a contract with the carrier, an eship representative followed up to make sure everything ran smoothly. Great communication from start to finish.
Reviewed April 29, 2022
I’ve never shipped a car before and this was the best way to do it! I initially chose eShip because it was had the cheapest starting price for the dates I needed but they also provide amazing service. My representative was always available by text which was nice because I had so many changes about pick up and drop off. And my car arrived a week earlier than expected in perfect condition!!!
Reviewed April 27, 2022
Everything went really smooth, and there was good communication. The cost was also very good, and the timeline was flawless, which I couldn’t ask for any better. I really appreciate the driver we had. He was very attentive and absolutely amazing. The gentleman was one of the coolest people I’ve met. I had a classic car, and he made sure to take extra good care of it.
Reviewed April 22, 2022
Shipping a car can be stressful. The industry is served by brokers who are the ones that the consumer must rely on to contract with the ultimate shipping company. As such, the consumer is dependent on the broker for the quality of the experience. eShip earned my reliance with open transparent communication, reliability, and professionalism. The driver had obviously been vetted by eShip because they exhibited the same qualities. They also guaranteed and delivered on the narrowest pick up and delivery window I could find. I would highly recommend them and plan on using them for all my vehicle transport needs.
Reviewed April 21, 2022
Thank to Carolyn, the transaction went smoothly and the car reached destination in perfect condition. Will use Carolyn service in the future if I have to relocate my car. Strongly recommend to people I know when they need to transport their cars or trucks.
Reviewed April 20, 2022
My experience was good! I received my vehicle in good shape ! I loved the follow ups. They made sure I was a priority to get my vehicle picked up due to an unfortunate mishap with a previous driver. That was appreciated! Also, the drivers they were able to find were the best! Overall great experience with eShip!
Reviewed April 19, 2022
Very easy and convenient. Minimal paperwork and hassle. Price was fair and they did not try to gain your business by advertising an unrealistically low price. Broker had a driver for me within 24 hours. Communication was good from both the broker and the driver. The car was delivered on time in good condition.
Reviewed April 17, 2022
The vehicle was supposed to be delivered a day or so earlier but eShip had to push it back. It didn’t matter to me though because we were already at the location with a different car so we didn’t need it. But if I needed the car, that might have been a problem. We were at a hotel so the driver couldn’t park in the parking lot when he delivered it. He had to leave it around the corner. The car was transported from a very cold state to a very hot state. It never had any issues before but now, it’s struggling to start. It’s possible it got jostled around during transport. But it appeared to be in fine physical condition.
Reviewed April 15, 2022
Jennifer got me a truck quick and everything was delivered without issue. She got my car from Maryland to southeast Louisiana in a 24 hour window! And btw it was not enclosed and I had some reservations about that but it turned out fine and saved me money.
Reviewed April 13, 2022
It was a pleasure working with you and Santana Transport LLC. Both of you provided a great service. My Jeep was delivered actually earlier than expected and in great condition. If I need Transportation Service in the future, I will not hesitate to contact them again.
Reviewed April 12, 2022
After waiting 3 weeks for another carrier, I switched to eShip. Carolyn had my car on a truck in just a couple days. I was very impressed. Car arrived on scheduled time, and not damaged from the transport. I would definitely use eShip again.
Reviewed April 12, 2022
I had a quick turn around time need on a my vehicle shipping from Massachusetts to Washington, going to my son in the navy. I reviewed a LOT of shippers, but only 5 came up with 4+ stars, eShip being one of them. They had the fastest response time, by email only (if you've ever had a company dog you on your phone, you would know how nice it is to just receive an email), and best price.
From day one (a Friday), Scott was fantastic! My car was picked up the Monday following our initial contact, the shipper, Rapid Group, was very thorough and professional. They gave a tentative date of 2 weeks out for delivery and were only 1 day shy of that. Every time I emailed Scott with a question or concern during this time, he was quick with the response, and true to his word. I even questioned who he used as a shipper and he assured me, the company(s) they use have been with them a long time and that's why they trust them. He even said, it was the shippers that helped them get their good rating...sharing in the kudos...and he didn't lie.
Side story...my phone dropped out of my pocket and into a crack in my car the day the shipper came to take my car. I didn't notice until 3 hours later. I phoned Scott in a panic. Shortly after, the shipper contacted me and said the driver would meet me the next day somewhere in Massachusetts. I'm thinking, I could be driving 3 hours for my phone. Well, as it happens, he was picking up another car not even 15 minutes away. OMG! He refused a tip for meeting me, just the nicest guy ever!! I can't say all this is luck as there were just too many positives with both companies involved. Hopefully I will never need this service again, but if I do....ABSOLUTELY I would chose eShip again! My son and I are very pleased.
Reviewed April 12, 2022
Service was excellent from start to finish. Driver was on time with both pickup and delivery. Will use the service again. Communication was easy staff at eship was helpful and answered all questions about the process with speed and accuracy. It’s a pleasure to work with competent individuals. Would not hesitate to recommend this service to anyone.
Reviewed April 12, 2022
I contacted so many companies to ship my BMW from New York to Texas and nobody besides eShip made me feel comfortable. This business is full of crooks and it's hard to know who to trust, but Carolyn was so awesome start to finish. She got me a great price with a reputable carrier who got my car safely to its destination ahead of schedule. Can't thank you enough - would never recommend anyone else!
Reviewed April 12, 2022
The rep gave me all the details and she was knowledgeable. The other good thing was she was able to give me a narrow window for the shipment rather than a week-long window. I was happy with her knowledge and she was very responsive. eShip communicated with the driver well too.
Reviewed April 8, 2022
I reached out to someone who did exactly what I would do on my own and charged me a fee to do so. I could have come to eShip directly without a broker. The guy who gave me the quote lowballed me. He couldn't sell it out on the market with his fee on top of it so he cranked his fee up to be able to take it out to the market. Still, the car got here and there's no damage to it. At the end of the day, that's what I used eShip for.
Reviewed April 7, 2022
Great experience with eShip. Mark was very open and communicative. We had to make some scheduling changes on the run and they handled my needs without issue. Great experience. The car arrived without any problems and the drivers were very nice and professional. They contacted me when they were 30 min away and showed on time. Would definitely use this service again.
Reviewed April 4, 2022
We moved from Ohio to California because my husband found a new job here. My husband's company gave us a link if we have some shipment, like shipment for a car. We ended up using eShip. Everything was fine and the driver was very flexible. We changed schedules a couple of times for the pick-up and he fixed his time for us.
Reviewed April 3, 2022
My experience with the rep who set up the transport was the best and he did a great job. When the driver delivered the vehicle, he didn’t know what was going on in the very end. But it didn't matter. eShip is a very good service compared to all others who are trying to charge you all the time in life. I was expecting a good service and they did that.
Reviewed April 2, 2022
Sometimes, I couldn’t reach the third-party person that eShip sent the contract to. But all I needed to do was reach out to them and they would reach out to the shipping company directly. So, it was great. My car got picked up and dropped off in a timely manner. The cost was reasonable. The quote went up slightly but gas prices had gone up and it was difficult finding drivers so it wasn't unexpected. eShip worked well for me.
Reviewed April 1, 2022
Had a pleasant experience working with eShip. They were quick to respond and would go out of their way to accommodate my needs. Vehicle arrived in safe condition as well so there were no issues on that end as well.
Reviewed March 31, 2022
The girl from eShip who I dealt with in Florida was real helpful with me. She did what she said she would do. She followed through and kept back with me. She was straightforward with what it was gonna cost, and it fell right in line with that. The vehicle was picked up from the dealership that I bought it from and they were gonna drop it off at my house. But I had them drop it off up the street because it was a tractor trailer and they would have had a hell of a time getting down my street.
The only thing with them was we had a miscommunication towards the end. I work about 40 miles from my home and the driver was coming in from Reno. I asked him to call me when he was heading out of Reno, and I would meet him. That way, I would start planning ahead. He called me when he was heading into Elk Grove so I was behind him at that point. He probably didn’t quite understand me but other than that, it went fine. The vehicle came off that truck just as pristine as it was on the showroom floor.
Reviewed March 30, 2022
I looked up eShip and they had the best customer ratings out of everybody so I went with them. It's a solid company. They were really great. I have been working with Jennifer to book the service and everything was ready to go. I then had a family tragedy that I needed to get going so she moved up my appointment to the next day, which was amazing. The shipper himself was a really nice person to work with. He kept communicating enough throughout. If I called or messaged him, he would respond really quickly. The move was from California to Mississippi and that took a few days. They did the pick-up on a Friday and I got the car on a Tuesday. This service is expensive. I used to ship my car for $1,000 and now it's 1,500. I'd tell everybody that's how it is now.
Reviewed March 29, 2022
I had a very easy process with Eship. Their responsiveness was great as was all their follow up. I was called a couple of times by the carrier who kept me informed of his progress across country and on into Florida, I had follow up after the delivery to make sure the carrier called me and to ask me if everything went smooth. Overall I gave them 5 stars because every step, of the way I was impressed with their system and the amount of follow up they did.
Reviewed March 29, 2022
Jennifer at E-ship was great to work with to ship a car from Dallas to Sacramento. Easy online system, fair price which didn’t change during the process. The driver showed up on time and had great communication. I’ve used several other companies and will now stick with E-ship.
Reviewed March 29, 2022
Working with eShip was good. I like their price and reliability from other people's reviews. The rep stayed in contact throughout the whole process. Whenever I emailed any questions, he was very responsive. The driver also called with updates when he was on his way to pick up the vehicle. His company had it to where he sent us the pictures of before and after when he did drop-off. He also stayed in touch with us the entire time. Everything went really smoothly.
Reviewed March 28, 2022
Communication was very good from the beginning with Jen. All questions were answered. Driver was prompt, skilled and efficient. My truck arrived in less than 24 hours without a scratch. Very pleased with service. Would definitely use eShip again! Thank you!
Reviewed March 28, 2022
Everything went great and eShip was good on time. The dispatcher was all right and the only thing is, he said a certain time and it wasn’t even close. Then he would say that he would call the driver and he would call me back. I asked for direct contact with the driver so I don’t have to bother this dude and he seemed to get a little frustrated. If he would have told me what it was from the beginning and it was gonna be between 4 pm and 9 pm, I would have been okay instead of saying it was going to be between 5:00 and 6:00. I get that it’s a truck caught up in traffic, especially in LA. But that’s the only negative thing, which isn’t that serious. The car got here quick and it was fine, which was all I cared about.
Reviewed March 27, 2022
The transport went smoothly and it was a good experience. The guy was good. I didn't think he was gonna get the vehicle there that quick. But my daughter was happy, so I appreciated that. If I transport another car, I'll be calling eShip.
Reviewed March 26, 2022
I had a whole series of people contact me from a variety of companies that I had inquired about the transport and the guy from eShip was great. He did what he said he could do. The quote was $50 higher than the one they gave online and he explained why. I'm completely pleased with how it happened. eShip was fabulous and I would go with them in a heartbeat.
Reviewed March 25, 2022
The pickup and delivery went well and was close to the original dates planned. Mark ** and his team provided excellent communication with status updates of the vehicle pick up and delivery. The driver was a really nice man and was extremely detailed with the transaction. Thank you.
Reviewed March 25, 2022
Everything was great. I got what I needed and it worked out fine. We're good to go.
Reviewed March 24, 2022
Everything went well with eShip. There was a $100 difference in the initial quote and ending bill but the rep had warned me about that. The driver was what made us feel the most comfortable. He was spectacular. We were a little bit nervous. We've never done it before and he told us that he could tell it was the first time and not to worry. He picked up the vehicle on time and said he was gonna take it himself from one place to the next. He gave us updates about where he was at and dropped the vehicle off in front of our hotel room where we could walk out to him and get it. He was very good.
Reviewed March 23, 2022
From the very beginning, Anna was very pleasant on the call. She answered all of my questions without me even asking them. Lol, I appreciated her attentiveness, and she even answered my call on her off day!! The company connected me with a driver immediately, and the pricing was great. I was told that my vehicle would arrive in about 5 days. I got a surprise when the driver called and said the vehicle would arrive 3 days early! I was scared and unsure due to it being my first time having a vehicle shipped, but Anna put my mind at ease and made the interaction very smooth, and I had no worries after signing the contract. My vehicle arrived in perfect condition, and the driver kept me abreast the entire time. I will definitely use this company again, as I will be moving to another state in about 7 months. Thank you, Anna and E- Shipping! LaTasha
Reviewed March 22, 2022
I am extremely pleased with the service eShip provided. They are very professional and provided top notch service. The driver/subcontractor "Monday Morning Transportation Inc" that transported my vehicle was very professional from communication to delivery. I highly recommend this company. Thank You!
Reviewed March 22, 2022
I recommended eShip to other people that I know. Everything was really good. I didn't have any issues other than the driver didn't pick up on time, which affected the shipping. He contacted really timely, quickly, the day before, and gave a window, but it was after the window. He wasn't even close to the end of the time that he said he would be there to pick up the car. He was supposed to pick up the car from the guy that I bought it from, and the seller ended up reaching out to him. The driver said, “Oh, I'm running a little bit late, I'll be a little bit longer.”
A little while later, the seller reached out again and he said, “The new window that I'm going to be there is between like 6:00 and 8:00 at night.” The seller is 85 years old, and ironically enough, it was his birthday. He missed his dinner plans with his family because the driver was supposed to come pick up the car, and I was a little frustrated with that. The driver delivered the car on time though. 24 hours later, he dropped it off my house, and there were no other issues.
Reviewed March 16, 2022
I had to have my Jeep Cherokee truck delivered from Miami to Texas. Service was outstanding. Great communication by Carolyn. She made this experience go very smoothly and I received what I bargained for and the truck was in perfect condition upon arrival. Kudos to Carolyn. She's a keeper for sure. There was no hidden fees either. Basically what they quote you is the final number. No sneaky fine print either. Would highly recommend.
Reviewed March 16, 2022
We shipped our Lexus from California to Florida and had no problems. Mike and Carolyn always answer their phone or text and are very honest. We have another car to ship and will definitely use eShip as long as Mike and Carolyn are there.
Reviewed March 15, 2022
This was the first time I had to work with a car transportation company, and boy did I luck out when I decided to go with eShip. Highly recommended by Consumer Affairs, I connected with an outstanding Broker who worked with me tirelessly as we were connecting with a Third party friend who was selling me her car which was a challenge. The car was both picked up and delivered in perfect condition, and on time as promised. I would highly recommend eShip for any car transportation needs you may have.
Reviewed March 15, 2022
The driver was really good. He texted me all the time and communicated really well.
Reviewed March 14, 2022
The only issue I had is that the original driver that was supposed to pick up the car cancelled out so eShip had to get a secondary driver to pick up the vehicle. That delayed things by a few days. I was all set with the seller to have it picked up on a certain day and they had to postpone it. I initially liked the price that eShip had. But by the time they got a different driver, the price was higher so that didn't benefit me. That aside the rep and the transportation from Colorado to Arizona were good.
Reviewed March 13, 2022
We needed to have our car shipped to our new address. We needed it gone from the previous house in a certain amount of time. eShip carrier was the only one that was able to get over there and get it off the property in the time span that we needed it to be done. Communication-wise, there was some text involved and I had a couple of different conversations with the driver too. eShip was prompt and had fair pricing. The vehicle arrived in perfect shape and on time.
Reviewed March 12, 2022
There was a shortage of drivers that were willing to drive up to Michigan during that time of year but eShip found a driver pretty quick. When I communicated with the driver, it was short, quick and to the point, and professional. There wasn’t an overreach of information. It was perfect for what I needed.
Reviewed March 11, 2022
Eship did a wonderful job getting my car to me and perfect condition and I appreciate the timely manner in which they did it with complete professionalism. Michelle thank you again for an honest quote and timeframe. The only thing I was say is that I was told the driver would be able to use Venmo and at first he said he did not accept Venmo but he was willing to download it for me and I really appreciate that. I will definitely use your services again. Thanks again!
Reviewed March 11, 2022
I was shipping my car from my location in Florida to my daughter living in Kentucky. I chose eShip because I spoke with their rep and he was the only one honest enough to tell me that whatever price he was giving me was also going to have an extra couple $100 on it for eShip. He explained to me the brokerage system and I appreciated that. The pickup was in South Florida, Palm Beach County. It was dropped off somewhere at Lexington, Kentucky. My daughter met the car there. My daughter called me because I told her not to sign anything 'cause she looked at the car and she saw a chip on the back bumper. I checked my records that the guy who picked up the car had said which included photos and the chip on the car had been there before. My daughter said the guy who delivered it was very nice. I was really pleased with the whole process. I've shipped cars before. This was a much easier, smoother transaction from start to finish.
Reviewed March 10, 2022
I had an absolutely fantastic experience with eShip. I worked with Jennifer and she kept right in touch. She talked about the lack of drivers and how it was difficult because of the weather going from Florida to Michigan. She told me she would work with me and I would have a person picking the car up. She found a company that turned out to be great.
Once I found out the driver and he came to the place to pick up, it went smoothly. When he was delivering my car to my house in Michigan which is about 20 miles from the airport, he said, "I can deliver it at the airport" and that's what he did. That was awesome and that was just something extra on his part. I had nothing but praise for everything that went on. The communication was excellent.
Reviewed March 9, 2022
I used them a few months ago and it started pretty rough. There was someone who was working with me who was quite helpful initially then I got someone who wasn't as helpful. I needed to have my car shipped to the new state that I was going to be working in and my timeframe to get that done was a couple of weeks when I started working with them. But because I could not get it done in a timely manner initially, I delayed the move. The individual that was supposed to do my move couldn't make the date. I was fine with that and we planned on doing it on another day. But that day came and I learned that he couldn't do it. So I was in the process of trying to find a different company to help me take care of the move when I got someone to own it for me and found a different courier to do the delivery. That courier was on time. They were helpful. That worked quite well in the end.
I should not have been the one following up candidly. There was an opportunity for eShip to stay involved in the process and without it requiring me to do some of that follow-up. They should have known that the vendor they selected was not going to be able to support me and in turn, communicate with me and get someone else, where I was not the one sort of getting to a place of being frantic in trying to find someone else to help me in a short window of time. They should have owned the experience start to finish and ensure that it was done in a meaningful way efficiently versus me having to follow up.
Ultimately, they were able to care for my needs. I didn't get my car necessarily done when I originally planned to have it done, but I got it done. Make sure you understand what's involved. There were things like them saying, “You have to ride on your car onto the trailer.” I had already left the state and my son-in-law had to drive the car onto the truck because they wouldn't do it. Now, when they delivered it to me, they drove it off the truck but I would not have been comfortable doing that myself. It's because of liability and the insurances associated with the trucking vendor and as a regular consumer, I don't want to have to think about all of that. If I'm hiring someone to move my car and I'm hoping they're going to drive the car on the trolley thingy and drive it off.
Reviewed March 8, 2022
Working with them was fine. Pick up and delivery was really simple. It was pouring down rain and the driver was checking my car for any little scratches or dents. He was very friendly.
Reviewed March 7, 2022
Mark Anthony, the broker, was fabulous. The setup was pretty quick. But I had issues with the truck service that took the job. I got my truck a couple of days late. Also, the communication with the truck company could have been better than what was offered. Other than that, it was all good to go.
Reviewed March 4, 2022
eShip identified a quick and cost effective route. Within 2 hours, I had a pick up date and within 48 hours, the car was off to its destination. It arrived safely and on time. They followed up along the way.
Reviewed March 2, 2022
Although you were fast, you were the most expensive and I expected more. You made me pay partially upfront before you would ship, your driver demanded cash! When I asked for a receipt he told me that you have it. Sorry not with you never again!!
Reviewed March 1, 2022
Carolyn and Eddie were very easy and pleasant to deal with. They were in constant contact and very easy to get ahold of for any questions. I would use them again. I would use them again. I appreciate Carolyn calming my anxiety since I have never done this before.
Reviewed March 1, 2022
Superb! My experience from selecting a shipper to my car being picked up and delivered was professional and personal. My questions were answered thoroughly and timely and phone calls were answered promptly. I would use eShip again in the future! Thanks!
Reviewed Feb. 24, 2022
Mark ** at eShip solved my problem in 10 minutes. I hired another company and after 11 days could not get car picked up. I called E Ship and Mark said "give me two hours". He called me back in 10 minutes and the car was picked up the next day! And delivered in two days! Everyone else said 3-5. They sure brought my stress down. And the car was delivered in the same condition it was shipped. I can't say enough good things about E-Ship.
Reviewed Feb. 24, 2022
Absolutely fantastic service from beginning to end! Mark was so informative and explained all the rates and everything I needed to know regarding the transport. He responded to my texts/phone calls/emails right away and was there every step of the way when I had questions. My truck even arrived a day early! Super great experience with Eship! I will definitely refer them to a friend and use them in the future if needed!
Reviewed Feb. 19, 2022
eShip was more alert in answering than other places I called. The pickup was flawless and the couple of young guys who came for that and the delivery were pleasant. Everything worked and the cost was very appropriate. I appreciated their service very much.
Reviewed Feb. 15, 2022
Provided really good communication. Kept me informed throughout shipment of my truck. Very easy to work with and dependable. I will use again in the future. Rates remained close to original quote. Driver provided door to door service. Nothing but positive things to say. Have used other shipping services before and this may be the best so far.
Reviewed Feb. 15, 2022
Excellent service with enclosed car transport! Our driver is Brendon. He was very nice and very responsible. He took care and delivered our car from North Carolina to Bay Area promptly. I Will definitely hire them for my next super car!
Reviewed Feb. 13, 2022
I filled out a form at one point, which was easy. After that, someone human got in touch with me, which was nice. I provided a range of dates for which pickup was desired. That date fast approached, and I never heard anything back. So I had to reach out over email a couple of times. The one thing that could have been a bit better was proactive communication insofar as scheduling the pickup date. Once it was scheduled, and the car was picked up and taken down, everything went smoothly. It took about 48 hours. And the driver, overall, was good. I would use eShip again in a heartbeat.
Reviewed Feb. 13, 2022
I have to give the overall experience an A+. The communication and responsiveness was excellent and all my questions and concerns were answered upfront in a pleasant way. The delivery driver was just as friendly and helpful. I would not hesitate to use them again.
Reviewed Feb. 11, 2022
Extremely easy to setup, they are great at communicating with you throughout the process, they’ll listen and find you the best deal! I’m really happy with my experience! They delivered my car a day earlier than expected. I will definitely use their services again.
Reviewed Feb. 10, 2022
If you're thinking about shipping a car these folks got you covered from A to Z!! I was completely blown away from the service of the dispatch, the lovely Carolyn all the way to the driver Yusef who delivered it a whole day earlier than expected. A business that’s run like a well oiled machine!! Thank you so much. I would definitely do business again!
Reviewed Feb. 7, 2022
My daughter and I were moving from San Diego to Germantown, Tennessee. The distance was 1800 miles and we had two vehicles. I didn't want go caravanning across the country in January, so I contacted a lot of different auto transport companies. I chose eShip and the process with them was flawless. I've heard so many horror stories about auto transports but with them, our vehicle arrived faster than I even thought it would. On the day that it was coming, we had to meet the guy a mile away near a Walmart parking lot where there was a long street and it was easy for him to unload the vehicle. It was a great experience because the car was in great shape.
I also liked the fact that I didn't have to put money upfront other than a broker's fee. But I understood that all along and eShip gave me a pretty competitive price. It was all about the same. But there was one company that wanted 1,500 bucks, which I blindly paid on a credit card but I wasn't even going to get the service and the rep didn't even know who we were going to go with. All in all, I would tell others to shop around and look to see who's the best and has the best reviews because eShip did.
Reviewed Feb. 6, 2022
Everything went smoothly with eShip’s rep. She answered a lot of my questions and informed me that you don't have to book it like an airline ticket. You can do it with a reasonable amount of time in advance. She also let me know how the process worked and helped me through that. Somebody received the delivery on my behalf but they had no complaints and I had no issues with the pickup. Overall, everything went good. I was happy and if a friend was asking who to use for shipping my vehicle, I would say that I had a positive experience with eShip.
Reviewed Feb. 5, 2022
Based on the market, the cost was reasonable. eShip picked up my car, took pictures, was very professional, and it was delivered ahead of schedule. I would recommend them.
Reviewed Feb. 4, 2022
The guy did a good job. There was communication. He let me know when he was going to get close to my house. He showed up, was extremely respectful, helped unload the car, ensured that there was no damage on the car and everything was good. The cost was reasonable, especially with the high rising gas prices. I've given eShip's website out to a few friends already.
Reviewed Feb. 3, 2022
Called for a pickup on Wednesday in Washington, and had the car in my driveway in California on Wednesday. I literally had the car delivered, the day I had scheduled for the pick-up. That's how proactive they were. Everything as promised. Would definitely use them again.
Reviewed Feb. 3, 2022
The process was pretty smooth in both the pickup and delivery of the vehicle. Also, the cost was pretty cheap. Overall, my experience was very professional and straightforward.
Reviewed Feb. 2, 2022
The transportation of my car went great!! The team kept in contact with me the whole way and everything arrived safe and sound and on time!! I would recommend this service to a family member or a friend! Five stars!!
Reviewed Feb. 2, 2022
The driver and service are good. The only unhappy part is the price which increased by $100 compared to what they quoted me. After I decided and paid the deposit, because of some reasons, they raised the price by $100.
Reviewed Feb. 1, 2022
I shipped a high-end sports car with eShip from Washington state to Southern California and was very nervous at first. Those concerns were put to rest after corresponding with Jennifer. Her communications as well as those with the driver were outstanding every step of the way! My car was delivered in perfect condition and I would use eShip again in a heartbeat!
Reviewed Feb. 1, 2022
I worked with Jennifer to have my car moved from Florida to Michigan. Her communication was excellent over a two month period. She located a transport service that was awesome and went out of their way to deliver my vehicle. Would highly recommend both of them.
Reviewed Feb. 1, 2022
Working with eShip was efficient and fast, and my shipping was done well. The main eShip people were super helpful. We had a time restraint and they were very flexible to try to find the right driver. When the driver came, he was quite young and he would text us in a very, "Yeah, man," kind of way but he was very professional. He was communicative with us and he got it here fast. It was just funny because he would do a whole lot of, "Dudes," and, "Yes," but it was great. My mom doesn't understand a lot of dudes and yes and man, but I did. I had the vehicle shipped from L.A. to Miami. He did it in a weekend and I couldn't believe he drove that quickly with all those trucks.
Reviewed Jan. 31, 2022
I thought we could put 100 pounds of additional stuff in the car. That was what made me choose eShip. Because we were moving across the country. We have a lot of odd-shaped items because my husband is a doctor. So, it was easier for us to be, “Oh, we could just shove that in the car while it's gonna ship.” The first person I worked with was great. She sent it up, then she would text me. And as it got closer to the date, I didn't hear anything from anyone. So, I had to reach out to them to confirm. It was January 10th that we dropped it off. And it was supposed to get there around the 20th. But because of the bad weather, it got delayed. So, it got delivered on the 22nd.
The communication could have been a bit better just because when it was delayed, nobody reached out to me. I had to contact them. So, if they knew they would be delayed and there was bad weather that they should let me know as soon as they knew versus me waiting for them. Especially because it was the delivery day. And at that point, I still didn't hear anything. But they did get back to me 24 hours before the pick-up.
Reviewed Jan. 30, 2022
When the gentleman got closer here, he stayed in detail with me over and over. He was in a snowstorm, so he worked his butt off to get the car here, and he did an excellent job. The trailer could have been sealed a little tighter, but that's no biggie. There was just a lot of snow in the car. Other than that, he got it here promptly and safe and sound. He was friendly, courteous, and helpful. The price is not the lowest, and it's not the most expensive. But it's a good, fair, honest price. I’m satisfied with the price too. If I ship another car, I will get ahold of eShip. They did an excellent job. I'd strongly recommend them. God bless their drivers.
Reviewed Jan. 29, 2022
The guy there at eShip was very accommodating, helpful, responded quickly, and was the complete opposite of the other company that I dealt with. He said that the driver would contact me two to three hours before he was scheduled to deliver. My office is an hour and 15 minutes from our house. And we were having it delivered here to the house. The driver contacted me 30 minutes out. So, there was no way I could get back to be here when he was here. If he contacted me like he was supposed to, everything would have been a lot smoother. But my wife handled it. The driver brought the vehicle to my wife. eShip said that we could pay with an office check because it's a company vehicle. But the driver didn't want to accept the company check, so we just paid him in cash. If we could have paid with the company check, we could have taken it off as an expense. Other than that, I was very pleased.
Reviewed Jan. 28, 2022
Have used company for several years and have received excellent and prompt service with scheduling and driver service. Would highly recommend company. Never had any problems with cars or delays. Definitely a five star company. Have used both the covered and open transportation.
Reviewed Jan. 28, 2022
It was excellent with eShip. The young lady who took care of me was available even on weekends. We had a wonderful chat and she fully educated me about how shipping cars work, that everybody was a broker, and you put it out for bid then somebody would come and pick up the car. They get their fee, then the shipper gets their fee too. She was always there so I was very pleased with the situation. The driver was driving a big rig with multiple cars behind him, so he couldn't pull it to where we were. We met about less than half a mile away to a shopping center near where I live in and it worked out fine.
Reviewed Jan. 27, 2022
eShip had great customer service, but without being pushy. Everybody was nice. I was told that I would receive the car in two days from pickup, but I ended up receiving it the same day. I received a call from customer service. They asked me if it was okay if they just deliver the car the same day. I also got the driver's phone number, who was also good with getting in touch with me. He was awesome as well. I called him at some point to see what time he thought that the car would be delivered. And he said that he would get back to me to let me know the ETA in the afternoon, which he did. He followed up a couple more times later on. The driver could not go down the street where I am on. I thought it would be enough space for one of those big trucks with the cars. But he couldn't have turned around if he went down the street. So he ended up parking at the end of my street, which is a quarter mile or a little more. He drove the Jeep over to me.
Reviewed Jan. 26, 2022
Jonathan reached out to me pretty quickly after I contacted eShip. It didn't take him all that to get me all set up. He was quick to help find me an alternate company as weather affected some of the usual shippers on my route. Within an hour I had a replacement and my car was picked up that same day. The drivers did a great job with communication and arrived well within the estimated delivery window.
Reviewed Jan. 26, 2022
The communication with the driver was good. The process was quick, nice and neat. I really appreciated their support. They helped me a lot.
Reviewed Jan. 25, 2022
This is my second time using this company, from MA to FL then back up to MA again. On both occasions, my car was picked up and dropped off without incident. Also on both occasions was an ahead-of-schedule delivery right to my door, which I super appreciated! I'm so glad I found eShip. One last thing to note if you're considering this company: your representative AND your carrier are both super accessible for your questions. You're given their phone numbers, which you can text/call whenever. Anyways, enough rambling from me - thank you, and I'll be back for a third time soon enough!
Reviewed Jan. 25, 2022
The first carrier assigned backed out because of weather conditions but you sent out an SOS and got another carrier in a few hours. Pickup and delivery went smoothly. Driver was courteous and very professional. I am a very satisfied customer. Car was delivered in 4 four days.
Reviewed Jan. 25, 2022
Before my okay, they already reached out to the shipper and the shipper was already calling the person who had the vehicle. When the driver was picking the vehicle up, he told the guy that he was going to be there at 7 o'clock at night. Then all of a sudden, it was 9 o'clock. The communication was tough and it could be a little better. But in the end, it worked out well. The driver gave me a good heads up when he was delivering.
Reviewed Jan. 24, 2022
Working with eShip turned out better than I thought. There was a big snowstorm and they couldn't pick up the car until the following day. My plane flight was at 11:00 so they had to be there by 9:00. They were there even though it was 10 degrees outside. I commend them for that. The transport went smoothly. When the car was dropped off, it was dirty but that was because they had come through all of the northern states and there was a lot of snow.
Reviewed Jan. 23, 2022
They gave me a wonderful quote. However, that wasn't the quote that I ended up paying. But other than that, everything was wonderful. The truck came through.
Reviewed Jan. 22, 2022
The customer service team was following up timingly and they did their job. The movers picked the vehicle up on time and they informed me when they were gonna be dropping it off. They informed me one hour before. The only problem is because of the lesser number of transport divers, they're auctioning the price. The price went over and I was not expecting that price. Other than that, they always work great. I would love to refer to my friends and colleagues.
Reviewed Jan. 21, 2022
eShip was fantastic when we were setting everything up. I had a designated person who really kept me in the loop and I would recommend them for that. I had her contact number, so I could call her at any time and find out what was going on. The feedback was immediate. Another thing is that I could talk to the driver during the transport, which was comforting. The first time we shipped with eShip, the driver's truck broke down and he had to wait for quite a while for the specific part. He was a week late but we were informed of that all along. Then, when I was meeting him, he was at the other Home Depot in our town. I had given eShip the specific address of where we would meet but they didn't put that address in his work order. But the second time we shipped a car was totally smooth. It got here earlier than we wanted to get. They say they pride themselves on the truckers they use and the truckers were terrific and responsible.
Also, we were told exactly what the transport would cost. With the second car, the ending bill was a little bit more because it was a little bit closer to Christmas but we were told what the breakdown was and what was going to the broker and the driver. They also gave us a different option and we were told we could pay the driver. I ended up communicating with the driver directly and finding out exactly how they wanted to be paid. It was all very straightforward.
Reviewed Jan. 20, 2022
eShip was on top of things even though I didn’t ask for it and they were in communication via text and phone constantly, which was great.
Reviewed Jan. 19, 2022
Jennifer, the rep from eShip, was super responsive and communicative. When I sent out inquiries, she got ahold of me within 10 minutes. She got right back to me with a price and once they got it arranged, she texted me. I was asked if I got the email that they picked it up as well as when it was dropped off. Then, they followed up with how my experience was. They contacted my son a day before and when they were two hours out, and brought he vehicle directly to his place.
Reviewed Jan. 18, 2022
I just had my car shipped from IL to CT with eShip. They did a excellent job! They explain the entire process from the car ship price quota, place ship order to the ship process in great detail to help me understand how car ship works. Everyone I contacted with from eShip are courteous and professional. The day for the car to pick was in single digit degree in IL, I thought car ship might be delayed due to extremely cold weather, but the driver still came to pick the car. They also accommodate my delivery date for me. I will use eShip again if I have needs to ship car again.
Xiaoli
Reviewed Jan. 18, 2022
Everything went fine with eShip. I dealt with Michelle and she kept in touch with me the whole time. The guy who picked up my cars was great and I had them out here the next day when they pick them up from New York to Carolina. I'm getting ready to ship my boat down and I'm going to use the same company.
Reviewed Jan. 17, 2022
I was happy with the service. I had a lot to ask and they were helpful with the tracking. The guy that shipped the car knew how to speak in English and the guy who handled my case was super helpful.
Reviewed Jan. 16, 2022
The initial communication with eShip was good, but after I set up a date and time, I had to stay on top of them to make sure they were picking my vehicle up. I had to do a lot more work than I wanted to. They said they would be in contact with me the middle of the following week, but they never called. I had to call to make sure we were still on for pickup. If I had not stayed on them, I don't even know if it would have happened. We got the car picked up two days before I was ready to and it kind of threw everything off. Once I couldn't get in contact with eShip, I was able to get a number, at least, for the driver, but they gave me the wrong number. He gave me another driver. But he was able to get me to the driver and I contacted directly with the driver from there. The driver was very good with the communication so that made it very easy. Everything made it safely so I'm happy about that.
Reviewed Jan. 14, 2022
The experience with eShip was nice and not complicated. Everything was good.
Reviewed Jan. 13, 2022
Mark, the rep I worked with at eShip, was very nice and helpful. He was also very patient with me because I kept changing. I was looking at different cars and it was very difficult. And I'm glad he stayed patient with me. Then during the transport, the driver kept me informed of anything that was happening or gave me an ETA. He was consistent with telling me, throughout the day of delivery, what he was going to do and when he'd be there. In the end, the vehicle arrived in good condition.
Reviewed Jan. 12, 2022
I am giving five stars to these very helpful people! They provided fair rates and personal friendly service. Execution of the transport of my two vehicles was carried off without a hitch. :) Thank you very much Marc Anthony and team!
Reviewed Jan. 11, 2022
Great service, courteous staff, and well managed operations! Shipped my new vehicle across country and was very impressed to receive a message from the driver, right after I landed at my new destination, that my car would be delivered the next morning, 4 days ahead of projected schedule!
Reviewed Jan. 5, 2022
My experience with eShip was very simple, easy and straightforward. There were no excuses. There were no delays. The car was picked up when it was supposed to be picked up, and it was delivered when it was supposed to be delivered. The driver met my expectations. He came to where I told him to be, which was around the corner because it's a dead-end street.
Reviewed Jan. 4, 2022
When I first got a quote, the eShip broker and I talked about timing. All I cared about was when the car was gonna get there, and there was a bit of back and forth as to what that meant for the pickup of the car, depending on the transport getting there, whether it was a two- or three-day transport. I shouldn't have to worry about it though. It's not my problem to figure out how long the transport takes. When I found out the time change had extended to the five days, that wasn't going to work for me so I requested something else sooner. The broker had to find a different driver, and the different driver was able to do it in a day but he wanted more money so I ended up paying more.
Reviewed Jan. 3, 2022
Dana helped us so much and found a carrier for our 2 vehicles quickly. The whole process was very easy. The driver was friendly and fast with delivery. If I had to ship vehicles again I wouldn't hesitate to use Eship!