Enterprise Car Sales Reviews

My experience at the Shreveport location was amazing, thanks to Gerrand J. He made this experience perfect. He made sure all my questions and concerns were addressed. I highly recommend Gerrand J for a great sales experience.

April was amazing. She made sure I got what I wanted and didn’t let me leave without what I wanted. She made me feel so comfortable when I had so much anxiety. I have always got cars through Carmax, but dealing with April I won’t go back. I’ll be back to Enterprise instead. Highly recommend April.

I bought a car from them and they told me I only get one key which I thought was crazy 'cause how I buy a car to only get one key. I bought a car previously and got 2 keys so why is a thing with only Enterprise?!!

Today I purchased my second vehicle from Enterprise Car Sales in South County St. Louis, Mo. within the last 9 years. By the way, I decided to keep my 2015 Buick Verano when I signed the sales agreement of my 2024 Dodge Ram 4x4. Moreover, I thoroughly enjoy the haggle free negotiations sales approach of Enterprise. Additionally, the entire sales staff is and always have been professional. In particular, I would like to express my sincere thanks to the senior sales consultant Bill ** who handled the sale of my beautiful 2024 Dodge Ram 4x4. He was very helpful, knowledgeable, and easy to interact with. I encourage anyone looking to purchase a used vehicle at the South County location (St. Louis) anytime soon to contact him at 314-842-6899. Also, I would like to congratulate the Area Sales Manager Nick ** who leads the entire dealership in South County.

We had a excellent experience in the Manchester, Nh location. Bryce and peers where knowledgeable. Great team work, they went way out of their way to meet all of our needs when it came to what we were looking for on our vehicle. We will definitely look forward to doing business in the near future. Thank you Bryce we appreciate you.

They didn't inspect vehicle for mechanical issues like they said. One month after warranty expired I have serious issues. A spark plug was found in engine. The metal part he showed me spark plugs, said he didn't think they checked them out before they sold it plus plastic radiator cracked. I'm out 2700$ plus 500$ car rental. I called them and they refused to release service records. Beware. Get car checked if you buy from them.

I recently purchased a vehicle at Enterprise car sales and the whole process was fairly easy. I bought a 2023 Jeep Grand Cherokee lux, everything was ok, until they gave me only one key. I asked the guy, why only one key and he said the manufacturer only makes one key per vehicle, at the time it seemed odd but I left with that. Later I did some research online and found that may not be true and in calling the sales guy back he still says the manufacturer only made one. Also the vehicle had no spare tire but it has the space for it in the trunk, again he said the manufacturer no longer includes a spare tire but the space is still there, did he lie to me to sell me the car?

Enterprise sold us a car with only one key. My wife and I are scheduled to have the second key made September 30th. This is more than a week after buying the car. This will be the last car we buy from Enterprise.

I purchased a vehicle from Enterprise Car Sales in Kentwood, MI (Grand Rapids area), and unfortunately, the experience has been deeply disappointing. Initially, everything seemed fine, but within a week of ownership, the car began emitting heavy white smoke upon startup—an early sign of serious engine trouble. Since then, the vehicle has been in the repair shop for over a month. It has required multiple major repairs, including replacement of the crankcase breather, all 16 valve guide seals, and now a complete cylinder head replacement. To make matters worse, the cylinder head is currently on backorder with no estimated time of arrival, leaving me without a functioning vehicle and no clear resolution in sight. This experience has been a cautionary tale about purchasing former rental vehicles—particularly through Enterprise. It is unacceptable for a car to require such extensive repairs within just three months of ownership.

Purchased a 2021 Dodge Challenger in March 2025. Was told car was covered 12 months or 12000 miles Assurance warranty. After the 7 day return policy expired the transmission suddenly went into neutral and would not drive. This happened twice. I called the sale and they indicated that I should have purchased their warranty. The Carfaxed provided me with the purchased had stated no service on the transmission at 30 thousand or 60 thousand miles. This service is as much as $1000 at a Mopar dealer. Sale will not step up to pay for it. It's dangerous going onto the freeway and could result in a death. Enterprise states that the perform all oil changes and maintain their cars? Very disappointed with no concern for safety.