Enterprise Car Sales Reviews
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About Enterprise Car Sales
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Enterprise Car Sales sells vehicles that were previously a part of Enterprise Rent-A-Car’s rental fleet. These vehicles often have high mileage but have been serviced and cared for throughout their rental history. The company allows customers to trade in their own vehicles and offers financing through Chase. Its car sales services are available in all but 12 states.
Visit www.enterprisecarsales.com- Prices below typical listing cost
- Cars are well-serviced
- Seven-day buyback policy
- Vehicles may have high mileage
- Not available in all states
Enterprise Car Sales Reviews
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Reviewed Feb. 12, 2023
I would like to thank Mr. Toney ** for going above and beyond for me today, he worked to most of his ability to get me into a car today. I will definitely use this location again in the future if I am ever in search of a new car. He took his time and explained everything to me, once everything was finalized, he made sure the car was washed and clean before I drove off. I have purchased many cars in the past and I must say this was the best experience I have had, and I have purchased cars from Sewell ** and to me they outdid Sewell. That has to say something as far as customer service is concerned. Thank you once again for getting me what I asked for. This is a beautiful well-maintained vehicle.
Reviewed Feb. 9, 2023
I will use Enterprise Used Car Sales for all my vehicle purchases. The people are awesome the vehicles are in great condition & recommend buying a car from enterprise! We purchased a 2018 Ford Escape. The process was smooth & will always buy from enterprise used car sales.
Reviewed Feb. 1, 2023
Pre-approved me then jerked me around once I got there. Their salesmen would go to the manager's office and stand around for 30 minutes to an hour, sometimes more. Their computer systems are from the 90s and are slower than a Pentium processor trying to boot windows 11. Frequent system crashes and long load times.
Complete disregard for making any sale and that's fine they are far from the only dealer in town. I knocked on their door twice after waiting for a salesmen to come back to me and no one wanted to come out so I left. I have other offers for a vehicle that I actually want (they didn't have any trucks) and so as the saying goes, it just wasn't meant to be.
I recommend staying away from this dealership. They seem to be under the impression that they don't need any sales. So don't give them any and see if their attitude remains the same. To top that off the person I was working with ran my credit a second time without permission and put a second hard inquiry on my credit report. The bottom line is they are car salesmen in every sense of the word. Untrustworthy, Shady, and willing to bend ethics to make a buck.
Edit: 1/31/2023: Stay away at all costs, these people are scammers. They upped my down payment from $1000 to $3700. When I paid it they made me come back the next day due to "system errors" after their computers crashed and we had signed 20+ pages out of the 30 they required. When I came back the next day the vehicle was gone and I am being told the bank said they would only approve a smaller vehicle (I was getting a SUV). After already taking my down payment and signing papers? What a bold-faced lie. They sold the vehicle out from under me and are now making excuses to cover their backsides. They claim taking the down payment was to "show initiative" and even though we we're signing paper to close that the bank could have still denied us.
No dealer I've ever dealt with takes your cash and makes you sign closing papers to "show initiative". Seriously stay away from these liars and crooks. After looking around I have found there are far better options available at other dealerships who after talking with them agreed with me and said, "Yeah they sold the vehicle out from under you. It happens all the time.".
Reviewed Jan. 20, 2023
The sales manager lied about the vehicle purchase with ALLY who approved Buyer w/ Guarantor. They changed the application as Buyer/Co-Buyer in which I didn't approve or sign. They will not honor the agreement.
Reviewed Aug. 21, 2022
Chris ** was great, he was very knowledgeable and helpful. I will return the next time I need a car. Thank you Chris for all your help. Love the car. I will gladly send any of my friends or family to Enterprise Car Sales.
Reviewed July 27, 2022
Enterprise is greedy and lacks appreciation for customers. This aura has become progressively worse over time. I was a fleet management customer for over 24 years, and during that time had leased out over 25 vehicles. My last vehicle was recently returned as they wanted Kelly Bluebook value of 29k after I had paid them 22k over the past four years. Most of my previous leases has a buyout clause in them. This one oddly did not. The MSRP at the time was 31k. They were unwilling to offer a discount. I returned the car with 16% less miles than the lease had allowed and it was in pristine condition. I have the videotape to prove it. Now they send me a bill for $748 with no explanation other than lease settlement. Ironically the bill was originated in July 6th, received in July 16th, and due without penalty on July 20th.
I reached out to my fleet rep, and he has not responded in 2 weeks. An email from the fleet department states that they sold the car under Kelly BlueBook and that I owed the difference. They would not say how much they sold the car for but clearly between my payments and the cars resale, they made over 50k. This for a car whose MSRP is 31k in 2022. Greed.
A supervisor did call back 8 days ago and said that the bill was for paperwork and cleaning the car. When pressed for what paperwork could cost $748, he said “paperwork”. He too said he would call back and never did. The bottom line is that Enterprise is greedy. They have zero appreciation for customer loyalty. They do not seek compromise. They can not defend the timelines of their billings or their bills at all. The organization doesn’t return calls. Their resolution to customer questions is avoidance. I would never do business with them again.
Reviewed Nov. 19, 2021
After researching the used car model that interested me, I found a few websites offering some. Enterprise had the best price, and a local dealership to receive the vehicle and process the sale. While I had a pre-approval from my bank in hand, their financing options were quite competitive and I went with their best offer. I am happy with my purchase!
Reviewed Nov. 6, 2021
They have cars in a range of prices, a good amount of inventory and their cars have low mileage. Website is very easy to navigate. I know people who purchased cars from their collection and they have given me positive feedback and seem to be happy with their decisions.
Reviewed Nov. 5, 2021
Their prices are not that good and having a vehicle driven by hundreds of different people I don’t like the idea of how they treat rental cars. I’ve seen how people treat them. Myself included. That the bottom line on why I would never buy a rental car.
Reviewed Nov. 4, 2021
The experience of buying a used vehicle with Enterprise was invasive, uncomfortable and unprofessional. The price was decent and the vehicle was in good shape, so they marketed it appropriately, but the service and process was nothing to be desired.
Reviewed June 29, 2021
I don't think Enterprise is a good place to recommend for first time car buyers or low credits scores!!!! Waste of your time, and also waste of credit inquiries. I would not recommend this company to family or friends.
Enterprise Car Sales Company Information
- Company Name:
- Enterprise Car Sales
- Website:
- www.enterprisecarsales.com