CoverageX Reviews

Morning, Brian **, excellent Customer Service Rep. Very informative of the services covered. Made me comfortable making a change of my coverage. Very happy I made a change. Even the young lady who finalized my order was very informative and the cost of the coverage is a lot cheaper than what I was paying Car Shield.

My perception and opinion on Coverage X has vastly improved after Kevin called to reassure me that the way the initial phone call was handled by the salesman is not how they generally conduct business. Kevin is professional, friendly, and knowledgeable about the services they advertise. I am now considering doing business with Coverage X.

From the first steps I received very good information from the Customer Service Representative and they were helpful thru the entire process. They answered my questions and explained the signing up process easily. Thanks for the great service.

I never got the electronic policy or receipt for the initial startup of the policy. I am currently searching for a contact number for getting my money back. I will advise do not use this company. They are a scam.

I don’t usually leave reviews, but the service I received from CoverageX deserves recognition. My engine suddenly failed while I was on the side of the highway. I called CoverageX and within 25 minutes, a tow truck was on the way. Even more impressive, the representative stayed on the phone with me the entire time to make sure I was safe and calm until the truck arrived. Once my car was towed to the repair center, I thought I’d be stuck figuring out next steps—but not with CoverageX. They had a rental car waiting for me at the local Enterprise, and to top it off, they even sent an Uber to pick me up and take me there. I’ve had policies with other companies before, and none of them came close to this level of service. CoverageX truly went above and beyond, and because of that, I’ll be a CoverageX customer for life. Highly recommend them to anyone who values real support when it matters most.

I have had a bad experience with an extended warranty several years ago and have been bad-mouthing the industry ever since. Then, a couple of months ago, I accidentally answered a sales call from CoverageX. I decided to take another chance because the price was soo reasonable, it just made sense considering we own 2 vehicles over 10 years old. I am glad I did. Two months later, the water pump in my wife's Lexus started screeching. The Lexus dealer called CoverageX who immediately gave authorization. They said they were very cooperative. After my deductible, they saved me $700 just 3 months into the contract. I'm impressed and they have absolutely changed my attitude toward the industry.

I had a good experience very beneficial allow me to go on the BBB. I decided to go ahead and purchase the plan discrepancy is that My Car have 128,857 miles and they put 130,000. I haven't used the service yet. for nothing wrong with the car just peace of mind just in case

Don't get CoverageX. It is a big pain to even get coverage and, you end up talking to many different people and to sum it all up, don't waste your time or money! There is a better co. out there...You can bet on that. Just wait till you try to get a refund...Good luck!!!

** UPDATE: WOW what a difference a good customer service manager can make. Not only did Kevin rectify a previous dissatisfaction but now has me as a potential customer again. I appreciate the call and I appreciate the service. That means more to me than anything when doing business with a company. If I need to use the warranty and it gets taken care of the way I hope I will definitely raise it to five stars.

I recently had a cooling system issue (bad thermostat). Coverage X would not cover it stating that the cooling system was not part of the contract (premier policy) costing me 668 dollars of my own money so beware. I checked with other (top shelf) companies and they all include better coverage (including the cooling system).

NEVER RECOMMENDING THIS PLACE TO ANYONE!! THEY GIVE YOU FALSE INFORMATION! It is not fair how they explain things to you and it turns out to be a whole completely different thing! I will never be back at this company!

Great company! Their product is really different and really stands out from the other companies! I like that they are month to month and it's INFLATION PROOF! The agents were extremely helpful and thorough!

This company is amazing! The $100 deductible is all that is paid for repairs, and you get a rental car while your vehicle is being repaired! The customer service along with all the other benefits with having coverage with CoverageX is simply awesome!

Reached out after a friend recommended them after I told him I was shopping around. Got a policy for my Honda Accord. I know they don’t break down as much but I rather have the peace of mind knowing I’m covered than paying out of pocket. My friend who recommended the coverage already got a claim paid so I’m not too worried.

This is a scam company. They’ve been in business 7 years but only have a history back to Oct 2023? These companies promise the moon and stars and reduce their rates to get you to sign up. They don’t pay the claims - they gather as many subscribers as they can, don’t pay and then go out of business. Don’t fall for it. This company has sample contracts on their own website that say the obligor is Palmer Admin. Google their BBB reviews… they don’t pay! Scam alert.

This company come off like a scam. They call me from dozens of random phone numbers in a single day and when you're overly aggressive trying to sell your shtick people aren't going to want what you're selling. Word of advice.

I recently purchased a policy from CoverageX. After having my vehicle covered under their policy for approximately 3 months, I experienced a break down with my alternator while I was in the middle of nowhere. And if you know anything about alternators, your vehicle completely shuts down while driving. I barely had any cell service but I gave their support department a call. They had their roadside assistance tow truck to me within 30 minutes and my tow was completely covered. They towed me to a local shop, and the shop gave their claims department a call, filed the claim and my vehicle was repaired the same day and I was only responsible for a $100 deductible.