Follow us:
Get matched with the best Auto Warranty for you!
  1. Home
  2. Automotive
  3. Car Models
ConsumerAffairs Unaccredited Brand

Chevrolet Traverse

Chevrolet Traverse
Overall Satisfaction Rating 3.58/5
  • 5 stars
    66
  • 4 stars
    91
  • 3 stars
    72
  • 2 stars
    38
  • 1 stars
    14
Based on 281 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Get matched with the best Auto Warranty for you!

    The Chevrolet Traverse is a full-size crossover SUV. It comes in three trim levels: LS, LT and LTZ. Read more Chevrolet reviews to learn about other models.


    This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

    Get matched with the best Auto Warranty for you!

      Chevrolet Traverse Reviews

      Sort: Recent
      Filter by: Any

      A link has directed you to this review. Its location on this page may change next time you visit.

      Page 1 Reviews 1 - 10
      Rated with 5 stars
      profile pic of the author
      Verified Reviewer
      Original review: Dec. 14, 2019

      Just purchased a 2018 Chevrolet Traverse Premier and it is by far my favorite vehicle owned to date. We have been Chevrolet owners for 15 years and while we have experienced some issues, it has never been greater than other car manufacturers we've owned. We love Chevy and the Chevy family. We feel we got so much value for our purchase and recommend this vehicle to everyone we talk to with a need for a large vehicle.

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Dec. 13, 2019

      I am leasing a 2017 Chevy Traverse and am so happy with it. Hubby and I did a lot of camping and this vehicle was the only make and model that let the rear seat lay down perfectly flat, to accommodate our dorm size refrigerator. Huge tent and gear for 2 weeks at a State Park all fit into the rear of this vehicle and I could still see out the rear window.

      2 people found this review helpful

      Not sure how to choose?

      Get expert buying tips about Car Models delivered to your inbox.

        Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

        We value your privacy. Unsubscribe easily.
        Rated with 2 stars
        Verified Reviewer
        Original review: Nov. 24, 2019

        At 43k miles my 2016 Traverse had a catastrophic transmission failure leaving the vehicle with only first gear functioning! I purchased the vehicle used and I suspect it was off a 2 year lease. It only had 22k on it when we purchased it. Reading through many car blogs, I discovered that the GM 6 speed automatic had defective wave plates that would cause transmission failure and leave the vehicle with only first gear working. Has anyone else out there experienced this problem?

        Fortunately it was covered by the 5 year, 60,000 mile power train warranty. The local dealership actually rebuilt the transmission rather than replace it. It was in the shop for 2 weeks as they waited for parts and took their time diagnosing everything. The dealer did give us a comparable loaner vehicle at no charge. I am really disappointed with the lack of reliability with GM and I will probably never purchase a Chevrolet ever again!

        Read full review
        5 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: July 30, 2019

        We purchased our Traverse at the Nissani Bros in Culver City, CA. About 2 weeks ago I rushed out of my home to run an errand. When I turned on my car no sound, I hooked up my phone to the Bluetooth and nothing. I then noticed my blinker light were on, but no blinking sound. This has happened once before but it lasted a few minutes. Unfortunately this time has been a nightmare, it’s a 2019. With very low miles. We took our Traverse to be repaired, the tech said it will be 3-4 hours.

        By the 5th hour, we decided to call. The update they gave us was, "It’s a technical issue, we will need to keep the car." I was bothered but understood. The following morning we got the call from the tech, stating they need to order the part. Since then we began to receive calls from Angel, not sure of her title. She was rude, condescending, and short. Totally useless, needless to say we reached out to Chevy customer service to try and expedite the process. Now we have to wait until the part is received. To top it off they don’t want to issue us a rental car. BUYERS BEWARE, hopefully you won’t go through with this headache, huge inconvenience.

        Read full review
        17 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: July 28, 2019

        We lease a 2018 Chevy Traverse. A few weeks ago, we heard these strange sounds from the speakers and after a while, some loud "explosion" sounds and the speaker stopped working. I brought the car to Boch Chevrolet, in Norwood, MA and they said they need to replace an amp, and that it is back ordered with GMC. Since then (early July), we have not heard a word. No status, no email, no call, no online status page....nothing. We called Chevrolet customer services (since we lease the car from them) and they provided NOTHING in terms of status. Just a call but no one is empowered to do anything. They said they will have the dealership call us back (Quirk Chevrolet in Braintree, MA) and for a week, NOTHING. As you can see, while ok to have a warranty/part issue, the SERVICE IS hORRIBLE. No one updates you, you are left with a car with no speakers, no back camera tone alerts....

        11 people found this review helpful
        How do I know I can trust these reviews about Chevrolet Traverse?
        • 2,178,057 reviews on ConsumerAffairs are verified.
        • We require contact information to ensure our reviewers are real.
        • We use intelligent software that helps us maintain the integrity of reviews.
        • Our moderators read all reviews to verify quality and helpfulness.

        For more information about reviews on ConsumerAffairs.com please visit our FAQ.

        Rated with 1 star
        Verified Reviewer
        Original review: April 27, 2019

        I regret ever buying a Chevy Traverse. I have had to replace tires, track control turns off without notice and stabilizing repair comes up along with car jerking. It's scary. My light went on for tire monitoring system, it needs new battery. We lease and this is a 2016. Now when I come off the highway there is a humming sound under the car as I break. This car only has 38000 miles. My lease is up in Aug! Never again. This car is the worst I have ever owned. I don't feel safe in it!

        32 people found this review helpful
        Rated with 1 star
        profile pic of the author
        Verified Reviewer
        Original review: April 3, 2019

        That is the EXACT same thing that happened to my 2010 Traverse! Verbatim! Seized while driving on the highway. No lights or warnings. Routine oil changes. Seriously, the exact same thing, word for word! No recalls. 4500 piece of **.

        24 people found this review helpful
        Rated with 1 star
        profile pic of the author
        Verified Reviewer
        Original review: Jan. 26, 2019

        I had purchased a used 2012 Chevy Traverse. I have had the car less than a year and the engine seized on the highway. Oil has always been changed, no check engine lights, no warning. Upon research I find out that engines seizing is a common problem in 2011 to 2012 traverses. I called Chevy to see if they can help me with the cost of the repairs but they said I'm out of luck. I owned an Equinox before this in which the catalytic converter went out within 6 months. Chevys are just awful cars and I will never purchase another.

        30 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: Jan. 8, 2019

        We purchased a new 2018 Traverse in April 2018. We drive a lot and have 20,000 miles on the vehicle. Since owning the vehicle we are experiencing many issues. Our biggest concern is the fact that we continue to receive messages on the radio and the info center that state the AWD system needs to be serviced and then Super Cruise pops ups. The vehicle is not equipped with Super Cruise and no one can tell us why this continues to happen. Even the 800 number for Chevrolet cannot tell us why this message would EVER be displayed.

        The only explanation the dealership would even speculate is that it was programmed incorrectly at the factory but they don't know where so will not attempt a fix. The car has been at the dealership for 5 days now however since the message has not popped up for them and the car is not throwing any codes it is not occurring, even though I have shown them multiple photos of this message. It amazes me they are relying on the car's computer to give them information when it is the computer that is having the issue.

        Our next issue is the lag in the transmission when engaging. This is apparently a known problem with a "fix" of reprogramming, after the reprogramming now the car will randomly red line when given gas before changing gears. We have also had a few instances where it has had issues on the highway. I am not sure if it is downshifting or stalling or what but you get this big jar and then it resumes normal driving. We have also been dealing with major chipping paint which we took back to the dealership 1 week after purchase. Since they did not make a claim them we are now stuck with area of the car where the paint is just slowly coming off...

        We also have an engine noise which we are being told is normal even though it is gradually getting louder. The first time we took it in they blamed it on the oil filter, now since they are saying it is a normal noise. Amazing how it was an issue the first time but not now. I truly hope we can get the issues resolved before our warranty runs out at 36,000 miles so we are not left with a $50,000 paperweight. As much as I like the vehicle when it isn't experiencing problems this was probably the worse purchase we have ever made.

        Read full review
        17 people found this review helpful
        Rated with 3 stars
        Verified Reviewer
        Original review: Jan. 7, 2019

        I've had a 2013 Traverse for 2 years and purchased it as a certified car. After two years I've experience a leak at bottom of motor and 1 week later I had Stabilitrak light come on (Traction off). It did not allow me to go above 35MPH in freeway. I took it to dealer and they said it was the spark plugs coil. I paid $297 to have it fixed and yesterday I was coming home from family outing and it happened again. The car was going 70MPH and suddenly lost power and started jerking. It was very scary. I will take back to dealer and thinking this can be a Safety issue if not dealt properly for other users.

        30 people found this review helpful

        Is your car out of warranty?

        Take our two minute quiz to find the right extended auto warranty for you.

          Loading more reviews...

          Chevrolet Traverse Company Information

          Company Name:
          Chevrolet Traverse
          Website:
          www.chevrolet.com

          Make the best choice, every time

          Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

          Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

          Thank you

          Keep an eye on your inbox, the latest consumer news is on its way!