
Buick Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Buick
- Spacious interior
- Smooth ride and handling
- Good fuel efficiency
- Frequent mechanical issues
- High repair costs
- Poor customer service experiences
Buick Reviews
Filter by Rating
- (85)
- (63)
- (40)
- (41)
- (129)
Popular Mentions
- 4,943,548 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,548 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 12, 2009
The problem is intake manifold gasket leak at 45,038 mileage of a 2002 Buick Century (car new 7/02 and well maintained). I wonder if there is a recall or "secret" (or other) warranty on this equipment.
Reviewed July 19, 2009
I have a 2002 Buick Rendezvous CXL. It has had cooling system problems which I cannot seem to resolve. I have had the intake gasket changed after recommendations by two different service stations. I paid hundreds of dollars to do this. I have also paid to have the cooling system checked for leaks and have been told there are none. My car has now reached a point where I can't use air conditioning without my car overheating. I am flushing the radiator today and replacing the coolant with a different brand after seeing all of the complaints about Dex-Cool. I have noticed the rust colored sludge in my overflow container and am wondering if I, like many other GM car owners, am being affected by this poor product. I am a nursing student and barely getting by. I can't afford to keep repairing my vehicle. My transmission is now shifting really hard and I am worried if it is being affected by this.
Reviewed July 10, 2009
I have owned three late model Buick LeSabres including a 1988 in 1993, a 1997 in 1998 and a 2002 since 2003. My wife and I drive at normal speeds and do not stress the car with rapid acceleration. We maintain the cars very well with oil changes every 3000 miles, etc. All three spun a main bearing when the cars had only 50,000 to 65,000 miles requiring engine replacement. What is that about?
Reviewed June 9, 2009
When getting my 1995 Buick Century car serviced at the Concord Chevrolet dealer, it has been found that there is oil in the coolant reservoir. This is due to the oil intermixed with coolant, leaking from a faulty intake manifold. The intake has to be resealed, rubber coolant hoses have to be replaced, radiator, heater cores and engine block have to be cleaned. The estimated cost of the repairs is $2,100.
Reviewed June 3, 2009
I’ve just bought one of these lemon cars, a Buick 2003 Regal in Sept ‘08 and I am mad, hurt and want to get my money back or class action suit. I do not trust them repairing any car. This is all wrong and they knew it when they sold all these cars. They have put me and my family in danger.
Reviewed May 20, 2009
Reviewed May 2, 2009
Reviewed April 23, 2009
Coolant from my 2002 Buick Rendezvous (with less than 70K) disappears from coolant tank (intake or heads). Radiator went out last year. The A/C condenser went out 2 years ago. It had no heater for two years. Front bearings are making noise (falls under a recall). Battery has gone out more times than I can count. Car won't start from time to time. I was told BCM problem. It had a lifter noise from time to time. When turning from a stop, sometimes the traction control light comes on and car will not accelerate (very dangerous new problem). The gas gauge of course works only from time to time. The electrical problems are too long to list them all. I had no major accidents, minor scrapes only. Junk! The car for the last 2 1/2 years can only be driven short distances to avoid overheating due to the coolant loss.
I contacted Reynolds Buick about the coolant loss and they said they had no known recalls or known problems (2 years ago). I also asked about A/C problem when it went out, same answer, no known problems. I am very unhappy with the short use this SUV has given us. I was a mechanic for 20 years, had my own shop. I replaced the radiator when it began to leak/ so I did both radiator and condenser together (condenser failed first drove without A/C for a while). The sad part is the condenser is out again. I have been watching the coolant just disappear knowing a major problem would follow. We choose to keep driving 3 miles each way to work. There is no coolant in the engine oil so I figured the engine has no fear of failure. The problems listed above are very common to this car I found out looking on Edmond's just a few days ago. I now know that Buick/GM is well aware of the problem/s. The worst part, the BCM issue has never been resolved as well as the intake gasket/head gasket. They of course can be replaced and the same problem will happen again in a few years later (never resolved issue from what I have read).
With the cars new traction control issue, it is no longer safe to even drive around the block. I think it very sad that GM knows of these defects. I have only been contacted about the bearings. The problems have not been resolved in any way. There is no new BCM without problems. The dex-cool issue, I was never made aware of. I have cleaned out the coolant tank several times due to the strange rust color/scale/sludge build up in it. It has never failed emission test. The oil has been changed on time. The SUV is very clean inside and out. I have never had it back at Buick. I have called them and/or gone down to talk to them in person about the issue listed above. They charge of course just to pop the hood open. They said none of my problems would be covered by GM (General Mistake). They made me feel/understand I was the only one with these problems. Why spend so much money trying to fix what they cannot fix properly anyway. We are lucky my wife works walking distance from the house. If not, this SUV would have failed to be of any use years ago.
Reviewed April 14, 2009
My car is a 1996 Buick Regal GS. The recall was for 1997? There was something on CNN about the recall on the 1997 (I missed the program, my daughter-in-law called me this morning to tell me about it). After going online, I saw this report to fill out and was hoping to be contacted about my vehicle that caught fire in Oct. 2007. I called a Buick company in Metairie, LA and they said they no longer have parts to fix the car (the fuel lines that burned). So, I bought another part that I also needed that burned. Now a year plus, I still can't find out how to get my car fixed (I'm on SS and cannot afford a whopping repair bill and can't seem to get any answers). Please, if you can assist me in any way to get GM to fix my car, I would appreciate it. B\I bet I am not the only owner of a 1996 Buick GS that had the fire problem. Also, my engine is a 3.8. Thank you.
Reviewed April 14, 2009
I owned a 1999 Buick Regal and had only one payment left on the vehicle. In 2003, I drove it to church, went inside, and the car caught fire. It burned everything in the engine compartment. I had to get a rental car and wait for insurance company to settle. Once paid by the insurance company, which was not enough to get another vehicle of equal quality, I had to add money to that to get another car. GM has just issued a recall for this very reason. I find it absurd that a parked vehicle caught fire and no one (Insurance, GM) saw the need to investigate. With only one payment left, I more than paid for this vehicle, not to mention taxes and insurance costs only to lose it with very little compensation. I'm sure it has been too long to do anything about this now but I wanted to at least voice my complaint.
Reviewed March 22, 2009
Reviewed Feb. 20, 2009
Reviewed Jan. 21, 2009
Reviewed Jan. 5, 2009
Reviewed Dec. 8, 2008
Reviewed Dec. 8, 2008
Reviewed Nov. 29, 2008
Reviewed Nov. 24, 2008
Reviewed Oct. 30, 2008
Reviewed Oct. 27, 2008
Reviewed Oct. 26, 2008
Reviewed Oct. 22, 2008
We bought a 2001 Buick Regal (new). We purchased an extended warranty to 75,000 miles. At 78,000, the transmission went out - we were told that maybe GM would help us if we got it to the dealer.. Then, they said, nope, they couldn't help. Cost $4,000. Then at 101,000, the catalytic converter plugged and caused extensive damage to the sum of about $2200. Now, we figure in the seven years we have had this car, it has cost us at least $400 a month - not including new brakes and tires.. Ridiculous.. Never another GM product.. I have all he paperwork and am a very unhappy customer of GM..
Reviewed Oct. 18, 2008
My 1991 Buick Riviera's driver's side seat belt suddenly won't lock. It appears clean, but if something happens I am going to sue Buick this is ridiculous. I depend on this car and no one at Buick seems to give a damn. I was told no one could fix this and I don't believe it for a second.
Reviewed Oct. 17, 2008
I bought a 2002 Buick Lesabre. Shortly after receiving the car I had a problem with the driver's window. They replaced the motor. It happened again within a year and they replaced it again. Two years later the front passenger failed which I had to replace. In 2007 the rear driver side failed. Again, $700 to replace yet another motor. Now in 2008, the rear passenger side window has failed. All four motors failing (some multiple times) means there is a design problem. I previously owned two Mazda's, one for 12 years and one for 10 years, and never once had to replace a window motor. GM knows about the issues and are letting us foot the bill, while their repair centers reap the benefits of increased business.
The bean counters know that it's simple math and profit for them to do nothing! As a small business owner, I would never treat my customers this way. GM, where is your integrity? My father drove GM's all his life. I've made the mistake of buying two and have paid dearly with huge repair bills. My next car will support our overseas friends, because you have taught me that workmanship, customer service, and being dealt with fairly are not part of your company's tradition. So sad, I'd rather keep the money in the U.S.
Reviewed Oct. 1, 2008
My 1998 Buick Lesabre 3.8 motor (85000 miles) with a plastic intake manifold created a leak of coolant into the pistons due to corrosion and break-down of the plastic between ports. The motor locked up with the fluid on top of the pistons. Without knowing that this is a common problem we went on to dismantle the heads and had them checked. Only then it was suggested by the little head shop that we check the intake manifold. Not a word from GM on this ongoing problem although a dealer stocked 20 manifolds in the Parts Dept. WHY ISN'T THE CONSUMER PROTECTED WITH AT LEAST A RECALL IF GENERAL MOTORS, WITH ALL THEIR WISDOM, CAN'T CHANGE THE PLASTIC TO A METAL MANIFOLD?
Reviewed Sept. 28, 2008
This will be the third regulater that is being fix in my car window. I just replaced it in July and now it is broke again. I have another buick that has had the same problem with the power windows. The window was fixed in July and hardly ever used since then and now it won't go up again.
Reviewed Sept. 3, 2008
Plastic manifold broke down (steam was coming out from under the hood) and needed to be replaced
about 6-7 hundred dollar repair
Reviewed Sept. 2, 2008
Buick has 26250 miles driving west on Intertate 76 in Colorado, all of a sudden the right rear window goes down. Can't roll it up. Went to GO Buick in Denver, Co. and repaired for %585.00 for the one window. While there two other person brought their cars in for the same problem. Have talked to two other persons who have had same problem. One had two windows go and the other all 4 windows go. Now this is extremely poor product. I looked at the window assembly and it relies on small pieces of plastic to keep the metal cables together. Junk
Reviewed Sept. 1, 2008
Sir, A fan belt needed to be changed out, on my wifes 97 Park Ave.A job that should take about 10 minutes, can not be done without removing the front motor mount! Older Park Ave. this problem happens if you have a water pump problem. You would think that with all of the resources G.M. has, there engineers could design an easier way to remove these parts so repairs could be made less expensive and quicker. ow would you like to be stranded because of a simple fan belt in the middle of no where?????
Expensive repair, possible tow charge, stranded, hours or days for repairs.
Reviewed Aug. 27, 2008
From month one on this vehicle alarms and key not working properly. Then the next months coolant not holding and leaking and after warranty 100,000 the window clips continue to break tires wear and hard to get Air and heat not working motors out and condensor, and now the big one inthe last 3 months motor overheating so gaskets were replaced hoses belts and flushing of the dexcool that may have caused this $2000 then 3 days later the power cords from battery about caught on fire were shredded and sparking so I took it back $400 more and 3 days later engine knocking well guess what now the engine was blown it took him 2 and a half weeks and me calling to check up I even paid the towing. I am not saving taking it back to the dealer with this loss for a new engine I dont trust what will happen next. This company does big work on engines and I wanted to get it done right away but my 699 I saved should of went tothe dealer at least they would o payed the towint each time as Daves is costly I dont know whom to blame but it will be at Jaggers in Lebanon to do the work now and many days and walking Jaggers 7654823515 GM has many complaints and we will file onthe dexcoolant that caused this it comes up in a few days what a mess GM has made
Reviewed Aug. 26, 2008
Transmition filter and pump quit on our return trip from Indiana, had this fixed, now the transmittion is starting to slip. vehicle only has 33200. What's going on with this quality vehicle? Buick Rendezvous 2003P
Reviewed Aug. 12, 2008
We have had trouble with the car over heating.First,they replaced the thermstat & cap, flushed the radiator out.Then intake manifold gasket had to be replaced. My car is a 2003, Buick,Rendenous With not a lot of miles on it.We are still having problem's,I paid out 850.50 so far and I truthfully can't keep doing this. Could you tell me what to do about this? I need someone help
Reviewed Aug. 5, 2008
Still traveling at a high rate of speed we came down in the middle of the driveway and shot forward hitting the curb, bending my right front rim and going around 2 more large trees. We were now headed straight for the church building. I managed to steer the car so we did not hit the church building head on. We still hit it quite hard and my wife's head cracked the windshield. The car shot off the church building and was headed for a large cross on the church lawn. I steered around the cross and 2 large pine trees and was back in the parking lot where I managed to bring the car to a stop. My wife got an acute concussion and our car was totaled out. We received only $1,400 for the car, even though it was in very good condition before the accident.
Reviewed July 27, 2008
I purchased a 2001 Buick LeSabre new and have had few mechanical issues. BUT I have replaced 2 window regulators so far and have another one that recently went bad. I decided to try to replace this one myself to avoid the cost of hiring a certified mechanic. So I searched the Web in hopes of finding some instructions on replacing the regulator. Much to my surprise, I am finding lots of other consumers who are having the same problem with this General Motors product. I have been unable to locate a recall and don't understand why not.
The cost to repair each of these regulators has been approximately $400 per occurence.
Reviewed July 21, 2008
I submitted all documentation necessary to prove the car fire of my 1997 Buick Regal including pictures during and after the fire. A recall was issued 2 weeks after my car burned on March 31, 2008. My file number is 654908. The vin on my car is 2g4wf5216v1464610. I was informed today that after the attorneys for GM looked at my claim they turned it down because they couldn't access the car. My insurance company has the car. Also supporting with affidavits of the fire damage. They also sited the Economic loss rule which apparently says that if I only suffered economic loss not injury or property damage that they were not responsible. They will be sending me by mail a more detailed version of the reasons I was turned down on my claim against them.
Reviewed July 17, 2008
I purchased a new 2002 Buick Regal July 24, 2002. All four window regulator's have malfunctioned. The first one, drivers window failed first and it was covered by an extended warranty for the amount of $621.43. I believe the mileage was prior to 75000 because that was max on the warranty that was sold to me along with the new car warranty that ran concurrently. Strange I thought. Anyway, on June 30, 2008 the second window regulator went out. Auto had 109234 mileage and the cost was again $621.43 that I paid. On June 26th, the third window went down. I checked the fourth window, and it would not roll up or down. That told me it was going down also. I called the mechanic at the Buick Dealership who takes care of the car, expressed I did not have the $ to have the window fixed. On June 30th, I took the car in and had him raise the window and secure at the amount of $84.23. I have the fourth window locked. Bottom line is, two windows are not operable and I am out $84.23. When I get the money I will be out $1,242.86 to go along with the $84.32. Mileage is at 110948. I have spoken with GM Customer Service in Detroit. That is to no avail. Why can't GM fix the window regulator part from falling apart? This fee of repair is absolutely highway robery.
Reviewed July 17, 2008
Buick (2007 Lucerene-New) Brake problems -rotars and pads relaced once on Bumper to Bumper warranty. 10,000 miles later they need replaced or cut at my expense. Also tires worn out at less than 20,000 miles which Buick would not replace under bumper to bumper warranty.Firestone/ Bridgestone stated that Buick is buying a cheaper grade tire than what is available in the same design at Firestone Stores.
Reviewed July 16, 2008
I too had engine problems with my 1997 Buick Century. One september cold morning with plenty of snow on the ground my car stopped on me as I was taking it to the college to be repaired and they told me I needed a carborator which cost me about 200.00 But before that I had other engine problems that same year which cost me more than 800.00 in repairs at David's Auto Repair Service, LLC. Now I'am having engin problems all over again and this is all within a two year span of time. I thought it was my thermostat because the needle moves very close to the right that warns me that my car is running hot.It did the same thing last year with thermostat but it wasn't my thermostat that needed repairs but the engine. I believe that GM knew all along this would be the case. What has happended to justice for all and accountability for one's actions. With no-fault divorce and no-fault insurance, I'm not supprised we have no-accountability. Why bother with elections when there's not enough blame to go around. Is anyone listening and does anybody care?.
Reviewed July 16, 2008
1999 Buick Regal GS. GMC Lacks Accountability in all they do. I discovered a value leak and brought the car into our local mechanic 2 years ago (2006) to get fixed. We take care of our vehicles with regular maintenance. March 2008 Buick determined their value cover oil leak is a safety issue that could cause fires - Recall #07035. We followed the recall instructions and brought the car into the Buick Dealership for repair. We learned the recall item had already repaired by our mechanic by in 2006. But Buick continued to repair the valve cover that was already fixed (go figure) and they (Buick) broke the valve cover and forced me to pay for the new cover noting I was responsible for payment of the part they broke. Yep, cause I went somewhere convenient to my home for something BUICK would not have paid for 2 years ago, it was my fault their mechanic broke my car because my mechanic had worked on it at 101,000 miles (this is very sad... no accountability to their people)! I appealed this decision to GMC and submit for reibursement for the original work done by my mechanic as well as the valve cover they broke. I had all the receipts and documentation on what was repaired and when. GMC reviewed my claim and they agreed completely that I should be reibursed and approved Full payment. In fact, they called me to advise me I would be fully reimbursed for all of my costs! I should receive a check in 2 to 3 weeks. That was in May 2008. Today I recieved a voicemail that GMC reversed their decision to reimburse for full cost incurred due to a recall of your Buick. Nevermind that this was a huge safety risk - they would only pay for one specific value something or other... wishy washes technical detail. You can either fix the leak or not! But in the end, I am not clear why they changed their mind, and they admit they changed their mind, reducing the full payment of $523 down to $142. And of course I will receive a check in 2 to 3 weeks again... I have been dealing with this for 2 months now. I can understand why they are struggling to survive as a company. I was a 30 year customer... but no more... They need to own their problems and learn to be accountable. The public will not put up with this type of customer service any longer. Not to mention, the stress and concern it placed on us driving this car until the identified how they were going to fix it!
Reviewed July 8, 2008
What did not happen? Purchased used 1997 LeSabre Ltd in 2003 only to have a computer module go costing me $500+ to repair before the car was registered. After that a series of electrical problems where all lights go on by themselves. Then a plastic head gasket failure costing me $800. Finally the frame broke and I called it quits.
Reviewed June 21, 2008
Traction control Stability sytem fails. I have a 2005 Buick Terraza with 44000 miles while driving down the road the traction control kicks in and the van will slam on its brakes by itself. I took it to a local shop that charged me to look at then said he could not fix it i would have to take it to buick he also said this is common in this van. I looked up on the internet and found out lots of people have the same problem so I called buick they said there is no recall I told them they can look on the internet out of all the people haveing this problem. They told me to take it to a dealership I told him I do not have a 100.00 dollars to spend to have it just looked at I was told there is nothing they can do. SO I am stuck with a van that should be recalled because I am not the only one haveing this problem. BUICK SHOULD BE LIABLE FOR THIS . It could Kill someone thats must be what buick wants till they admit they made a mistake when they built these vans.
Reviewed May 11, 2008
After coming home from an eight day stay in two hospitals (August of 2007), I was with my wife to get my medicine. We came out of Walgreens and our 1999 Buick Park Avenue would not turn over. All the dash lights would come on and nothing more. We called the dealer we had bought it from in April of 2007(a non GM dealer) and he had it towed to their repair facility. After they examined the engine, they informed me that the intake manifold had failed and had leaked into the engine, basically ruining everything the coolant had come in contact with.
This repair cost me over $800, which coming after my hospital stay, was hard to come by. The service manager, who was a former service manager at a GM dealer, told me this was a common problem with these engines and said the new fix manifold should take care of the problem. As I have continued to read about this situation, I am amazed that this problem is so widespread. Has Buick issued a recall for a problem they have to know about? If they have not, why?
We like the car, but have found some problems are too common for a car whose price in 1999 was over $35,000. I feel sorry for American workers who are beginning to lose their jobs due to consumers buying foreign, and in most cases, more reliable vehicles. What is a consumer to do. A decent car is now over $25,000 and I want my money's worth.
We were without our vehicle for one week while it was repaired and parts ordered. We had just had the plugs, plug wires and other electrical work done just before this happened. Some of that work had to be re-done, but our dealer deducted some of that work from the intake manifold work. We have also had an A/C situation three times and the driver's side seat has totally broken down in its padding. Our car, although a 1999, only has 70,000 miles
Reviewed May 4, 2008
I called to complain that my 2007 Buick Lucerne after only 45000 miles had all four brake rotors warped. I felt that for the top of the line car the Lucerne is and for the high cost of the car, this was poor design that for such low mileage these would warp. I felt that they should replace my rotors under the 50000 mile warranty, in spite of the normal wear and tear clause.
Reviewed April 29, 2008
97 buick park avenue stalled. Had towed to shop. Mechanic informed that intake gasket had failed and needed to be replaced. Cost to me was over $800.
over $800. Indepent mechanic later informed me that gm recommended engine/cooling system flush and replacing dexcool with traditional antifreeze. In April 2008 had to have radiator repair at a cost of over $230. Radiator repair technician informed me of class action lawsuit against GM due to use of dexcool coolant and design flaw in cooling system (overflow tank being located lower than intake, resulting in intake failure).
Reviewed April 28, 2008
I purchased a used 1999 Buick Century in 2000. Since that time I had to replace melted gaskets at over $400, the car continued to overheat and I continued to have it serviced although nothing could be found. Finally 2 1/2 years ago, I had to have the cylinders in the engine resurfaced to the tune of $1500 because of the overheating. I now own a 2005 LaSabre and pray it will not have the same problems. My son purchased the 1999 Buick Century from me and continues to have major overheating problems with it as well as radiator problems. I would very much like to be involved in any class action suit and so would my son. I have a friend who does to. Hopefully I will be contacted.
Reviewed April 24, 2008
I am financing a 2004 Buick Rendevenous, navigation systems, onstar, fully loaded that i purchased from Walsh Dodge, in Jersey City, NJ. My problem, 2 weeks since I purchase the suv, the check engine light came on. I have been to service for over 5 times. i was going at least every 2-3 weeks since september. i have not been since the end of januuary. They replace the gas cap, fixed a pin hole at buick service center. did this and did that, the light would stay off for a week or two and come back on. the light is still on right now. there may not be any major problem with the car, but i'm not sure. i asked for an equal trade the answer was no, i would have to pay the off the car and than refinance another car. the suv is nice, i like it but what about the check engine light, i don't know what to do. my family has brought over 5 cars from walsh dodge even when the company was daewoo we purchased cars, that how long it has been.
Reviewed April 23, 2008
ok I bought a used 1998 buick regal gs last summer 2007, I had it less then a month and had to replace the ignition switch, Christmas 2007 wife was shopping and had a pulley freeze up and took out four pulleys and two belts, new alternator, the wiper stop in the upright position, GM had same problem on the 1997 Buicks. Just had a recall on a intake manifold issue. and this morning, 4-23-08 water pump. so far in less then a years time I have put $1300.00 dollars into this car, I love the ride and preformance, but I feel GM knew about some of these issues and have ignored them. And they wonder why we Americans are buying cars the Japanese. I have many more issues with the car but I am just blowing off steam, I am sure nothing will every come of this. I just wish GM would fess up and help pay for things they screwed up.
Reviewed April 12, 2008
Illuminated display showing the odometer, trip odometer, outside temperature and direction of travel is readable only part of the time. I have written to you twice plus had the service department at the Buick dealership attempt to make correction without correting the problem. A more complete explanation will come to you by U.S. mail. The vehicle is a 2007 Buick LaCrosse leased February 2007.
Reviewed April 11, 2008
I have had to replace two windo motors on my buick regal, 2002, at 400.00 per window and now anotherone has gone out in the same year.dealer refuses to replace it at no charge this is defenatly a defect
Reviewed April 7, 2008
I have two GM vehicles. One is a 2002 Buick Century which cost me about 1000.00 to repair the intake gaskets that where damaged by the coolant. My other is a 2002 Express Van which is currently waiting for intake repairs from the coolant which rotted the gaskets
Reviewed April 6, 2008
I have had to replace the intake manifold, because of loss of coolent, on my 1999 Buick century car and now I will have to replace again because the coolent has started leaking again. The odor inside and out side of the car is very strong. I did not buy extra insurance and in 2003 I was told by the Buick Dealer that I would be resposible for the repair, which I did have the small piece changed. I am a senior citizen and to have to keep paying thousands of dollars for this repair is very damaging to me.
Reviewed April 4, 2008
I bought my 2002 Buick Century in 2003. We have had to have the radiator flushed several times because of the gunk. Recently, the coolant light came on and my husband took the car in to have the radiator flushed again. The gentleman said he couldn't do it and that the car had an intake manifold leak. He said that GM cars have a problem with that due to the Dex product and that if we didn't address it immediately it would ruin the engine.
Reviewed April 4, 2008
I have a 1998 Buick Century. I have paid $900 so far to fix the cooling system, manifold gaskets etc. It has been back two more times with leaks. It's in the shop right now. Dexcool sucks!!
Reviewed April 3, 2008
I bought my 2003 Buick in 2004, it had 14,000 miles on it. At 14,800 I had to have new rotors put on the front, dealer said it wasn't covered because someone rode the brakes and gas pedal at the same time, I have never done that. At 58,000 had to have gas tank fixed, it kept leaking. Since 58,000 my tail lights have not worked properly. I turn my left blinker on and the hazards come on, use my right blinker and brake light doesn't work. I just quit using my blikers. Now at 65,000 I just spent over $1000.00 getting a new manifold and gaskets put in. I will NEVER but another GM product!
Reviewed April 1, 2008
I own a 2003 Buick Rendezvous and had the intake manifold gasket replaced and now have a blown head gasket. The vehicle has 77k miles on it! Dex Cool is the problem and the Dex Cool warranty listed in GM's manufacturer's booklet is false. I have filed a complaint with the PA Attorney General.
Reviewed March 29, 2008
Got the letter about the upcomming recall cocerning the fire hazard on my Buck Regal about 10 days ago. Today my son drove my 1999 Buick Regal to school. After he tured the car off and went into the school it caught fire. Luckily, none of the students were hurt not any other structure, but my car is gone. Reported to Buick and waiting on a return call to be advised what to do.
Reviewed March 26, 2008
The white paint on my 1997 Buick Century is peeling off, leaving huge grey circles. It looks terrible. Checking online, I see this is a fairly common problem with many Buicks of certain years. My family has always sworn by these cars. My mother drives a park avenue. But I'll think twice before ever buying another Buick.
Reviewed March 26, 2008
i own a 2002 buick rendevous. because of dex cool my intake manifold gasket needs replacing. this is a $800-$1000 job. I am a auto parts delivery driver. every other day i pull into different shops and what do i see in the air, a buick. A buick rendevous is always in a shop. I ask why, they say intake manifold is leaking due to dex cool.
Reviewed March 25, 2008
My 1995 Buick Park Avenue upon starting with a loud explosion under the hood caught on fire immediately on the left side. The plastic manifold had exploded from a backfire. The car was in very good mechanical running condition and have not experience a backfire previously. This set the gas line on fire which is plastic going under the cowl over the heater spreading very rapidly. Also checking with a repair garage nearby, they had similiar problem a GM 3800 plastic manifold exploding ,only the holddown bolts was left. Also almost all of the GM 3800 engines have coolant leakage through the plastic manifold. There is several instances listed on NHTSA site.
Reviewed March 16, 2008
Not only have I had the problem with the leaking oil situation in my 1998 Buick Regal GS, which could lead to a fire, but my Drivers Information Center (which tells you crucial information regarding the car) totally went out. I was told that this is a common thing to happen with a Buick Regal with either the center totally going out or dimming from time to time.
I
Reviewed March 15, 2008
My car is leaking oil on the hot muffler but it is not the years for this recent recall 97-2007. Maybe it goes back to earlier models?
Reviewed March 5, 2008
I do not feel that this 97 buick regal was right from the beginning when we bought it new from Galloway Buick In Greensboro NC mainly with the transmission but two years ago I had to have it rebuilt it was only 7-8 years old at a $2300.00 cost and just two years later it was back in the shop slipping again so the man kept it for two weeks and it is still picking up a p1870 code (tran. slipping) I have also had to replace my cat converter and after just 8 months it is having to be replaced again and the man says that if it has to be replaced again that it will be on me that he has had trouble with these 3.8 GM cars before my question is should not GM have to be responsable for these problems? from what I see on the computer others are having the same problems. waiting to hear back from you.
Reviewed Feb. 27, 2008
I own A 1998 Buick Park Avenue white in color and paint started pealing went by the dealership and spoke with assistant body shop mgr. who looked at the car and even took pictures and said that it was a factory defect due to improper prep. he emailed the pictures, I forwarded to buick who said that the car is too old for them to do anything. but GM has had a white paint problem for years its not just my car I have found and seen countless cars like mine with the same problem and in the same places (where the paint is pealing) GM should issue a recall. I got an est. to repaint which was $3000.00-$5000.00
Reviewed Feb. 18, 2008
GM dealer in New Jersey sold us this car as GM CERTIFIED which we found is a trick by them.. Nothing is certified. The solenoid was bad, wipers didn't work (front and back), air conditioning didn't work, transmission problems.. (all this with 60,000 miles).. tricked us into buying a warranty that never covered anything.. now, it's the BCM.. we are getting stuck all the time.. , the radio goes on even when we don't put it on, there's a moan/groan in the front and rear when going 5 to 20 miles per hour, then we had to pay $1,000 for a head gasket..... etc... we often try to get GM to cover things, but they always refuse.. now we have gotten a recall letter re: fuel leak.. car has to be towed tomorrow to dealer. now it's 500 for the BCM , but who knows if that's really the problem.
Reviewed Feb. 4, 2008
I had warranty work done four to five times for the same thing and they say its fix but I always have to take it back.My warranty is almost up and I am tired of taking it back for the same problem.
Reviewed Oct. 10, 2007
I drove my 2000 Buick Regal GSE to P.O. Box, UPS, and Lunch. Returned home after driving approx. 50 miles, parked car in front of garage at 3:45 PM. I began checking E-mail on computer. about 10 minutes after arriving home I heard an unusual noise outside. Went to door and saw smoke rolling under eaves and thought we had fire in garage.
Checked garage and found no fire so went outside to find fire coming out grille of car and flames reflecting under car. Grabbed garden hose and started spraying thru grille and around hood. It continued to get worse and my wife brought a 10 lb. ABC fire extinguisher from the garage and I used it until empty. It did not stop fire but slowed damage until Firemen arrived ten -fifteen minutes later. They put foam on car and cut hood in half to access fire to put it out. I have no idea how fire started, as the car was running perfectly up until it burned.
I checked on internet and found this engine package is under investigation in Pontiacs. It is the 3800 V6 with Supercharger. If the car would have been unoticed or parked in garage the damage would have been tremendous and could have led to loss of life. The fire makes the car not moveable because you can't get it out of park because wiring is shorted. The motor mounts, radiator, wiring, hoses, battery, grille, plastic, rubber, and aluminum parts are melted. Fenders, hood, are damaged, windsheild cracked. Because I heard the noise, we were handy and quickly called firemen, had large fire extinguisher handy, water hose available we avoided disaster. But the car is a total wreck.
I will not be looking for another Buick even though I have bought several before for my business and personal use. Since GM uses this Engine package on several Cars, Chevy, Buick, and Pontiac I may not want a GM car again.
Engined fire destroyed car and estimate value at $8,000.00. It could have been easily $500,000 if it had destroyed our house and more if you value my wife and my life. I do value my family first and that is something should be done about these GM engines.
Reviewed Sept. 20, 2007
I owned a 2004 Buick Raineer, my son was in accident while driving my car and the air bags did not deploy. My main concern is that why are this air bags installed in vehicles if they are not reliable.
Reviewed March 27, 2007
Economically Im out the original $1500 it cost to fix in first place when it should not have happened in first place, not to mention aggrevation in not having my car to drive, and having to go back and forth.
Reviewed Feb. 26, 2007
In January 2002 I bought a new 2002 Buick Century with a 3.1 liter engine. I started seeing drips of radiator fliud on the garage floor at approx. 46,500 miles. It turned out to be the intake manifold gasket leaking in the back mostly. My mechanic said that he has seen many like that and was always surprised that GM did not issue a bulletin and have them replaced.
He said they were plastic and he did not think they were suitable for the temperature. The new replacements they sell now are of much better quality. I decided to have the gaskets replaced and when the intake manifold was removed they found that the aluminium heater tubing, that runs within the manifold and is pressed into the housing where it comes through and connects to the area near the thermostat, was also leaking. There was no way to fix this leak, so I had to purchase a new manifold. They also found that the water pump was leaking and needed to be replaced.
This, in my opinion, should not have happened at such low mileage. I then contacted the Buick divison customer service department. The lady answering took all the information and had me hold while she contacted a service technician. When he came online I relayed all this information to him. He said he was sorry for all the problems and asked what I expected GM to do about it since I was out of warranty.
I told him I was very disappointed to have this much repair costs at such a low mileage and I thought GM should bear some of the cost due to to what appeared to be poor quality parts on that engine.
Reviewed Jan. 2, 2007
$600+ cost and time spent for repairs
Reviewed Dec. 15, 2006
The 2002 Buick Rendevous is probably the worse vehicle anyone has ever built. I has had problems with the cluster several times, the tires only lasted for 18,000 miles (40,000 mile tires), the heater coil is leaking,the condensor is cracked (AC), the electric windows keep going out,only has 65,000 miles and it always needs repairs. A real piece of sh--.
Reviewed Oct. 6, 2006
By having it in the shop so many times, we have had to borrow vehicles. The uncertainty of when the headlights are going to go out, and when they do, the dash lights don't work so you can't tell how fast you are going or anything.
Reviewed Sept. 27, 2006
I have a 97 Buick Riviera. It is supposed to be one of their greatest cars produced but with a huge flaw, in my case anyway. The car was awesome looking when I first bought it but about a year ago the paint started to have a white flakey taint underneath the black gloss. Its everywhere. This year however it completely took over my car. Im embarrassed to drive it. Its a sound, safe and fast car but it looks like i just purchased it off the reservation. I asked a paint shop what they thought and said the primer was bad and that they've had plenty of people with the same problem from GM. Buick wont even acknowledge my car has a problem. Thanks for your service GM. Im switching to Ford....
Reviewed May 17, 2005
1999 Buick Park Avenue - Beware of plastic parts on engines! The PLASTIC intake manifold failed while traveling at high speed. The cost to replace the manifold at the Los Angeles dealer is 1405.00. I was unawre that Buick used plastic parts in a critical area. This is the standard 3.8 litre engine that is used in thousands of GM cars. The Buick dealer stated that about 1 manifold a month is replaced at his shop.
Reviewed Jan. 25, 2005
I was rearended while stopped at a red light. I was then pushed into the car in front of me. Both the lady in the car in front of me and myself had to be transported to the emergency room.
The safety belt on my 1997 Buick LeSabre Ltd did not hold me back during the collision and I was thrown face first into my steering wheel. This resulted in a badly broken nose, severe facial contusions and bruises.
I am told by Buick dealer repair personnel that one must be traveling 25 miles per hour in order for seat belts to lock and hold the driver back. The seat belts on both the driver and the passenger side of my car pull out and can almost reach to the windshield when the car is not being driven and while driving it.
I have also discussed this accident with others who have been involved in a similar accident in other auto makes. They stated that their seat belts did hold them back and that they did not sustain injuries.
I feel that the safety belts on the 1997 Buick LeSabre are defective and that they should be recalled and properly reinstalled.
My automobile was repaired, but I am reluctant to drive it because of the issue with the safety belt not working.
I have had one surgery on my nose, and another forthcoming in February to attempt to straighten my nose and return its function (breathing) The initial injury as well as the surgeries are very painful. I will be unable to resume my normal activities for about 3 - 4 months after the accident. This could have been prevented had the safety belt not been defective.
Reviewed Jan. 15, 2004
Needless to say I wasn't going to drive the car looking like this so I brought it to the body shop to get painted. This was a cost of $1000 for the hood and roof. What's a recall for if they are not going to honor it.
Reviewed June 9, 2003
The engine needs major repairs (estimated$1500.00) and could have caused me grave danger because the car stalls when in motion.
Reviewed March 3, 2003
I have a 1994 Buick Regal. The paint on the roof has come off. This took a week to happen. The paint peeled off in large sheets. I had a similar problem with the trunk lid about 3 years ago and I had it repainted. This seems to me to be a defect in the paint system.
Reviewed Jan. 6, 2003
This results in a lost of coolent if you are lucky. If you are not like me it results in a hydro lock of your engine which resulted in a engine which is unfixable. The cost of a new engine will be around $6000. why has this part not been recalled?
Reviewed May 17, 2002
Once the warranty expires, there's not much hope of getting any help from the manufacturer, unfortunately.
Reviewed April 24, 2002
The dealer said no warranty because I had refused to purchase the $900 extended warranty when I bought the car.
Buick Company Information
- Company Name:
- Buick
- Website:
- www.buick.com
