Buick Reviews

Let me tell you what I have had to go through with my 2020 Buick Encore. First the turbo went out in February 2024. I called the Buick company and they info me that I would need to take it to the Buick dealer. So I did. They charge me 286 to tell me the turbo was out. Then told me that it was going to cost me 2500.00 to fix it. I called and got a new one from Autozone for 669.00 and 600.00 to have a licensed mechanic to put it in. With then a will 6 months later it went out again. I call the Buick place again and info them of this. She said keep my receipts. Auto Zone did stand behind it and gave me a new one. Then the fan was running non stop so I had to replace the temperature sensor.

Do not buy a Buick that shifts the gears with levers in the console!! Omg what a messed up product! Spilled 2 tablespoons of a drink in this area and aggressively cleaned it up and the lever mechanism systems still failed. A retired GM mechanic told me that these shifters are designed to take rainfall from open sunroofs. Not. The Buick support system was quite polite, but was also just as empty any update or information to help guild us through this Fiasco. Almost to the point to where the frustration built so high, it forced us to trade the vehicle in because after seven weeks, we still had no knowledge if or when part was coming in stock. Remarkably about 10 days later, the part showed up.

Laura Buick GMC is where I purchased my 2021 GMC Sierra Denali in May of 2021. Since I purchased the vehicle it has been serviced at Laura Buick GMC with the exception of consumer replaceable, such as cabin air filter, and air filter. In the I mentioned to the service advisor the play in the gear shifter which the found no issues with. Now that the vehicle is out of factory warranty it's an expense for me to correct the issue. This is after taking my vehicle in for diagnostic service which also has a cost that can be applied to the maintenance or repair of the vehicle. One would think that a diagnostic would involve a road test. Had they driven the vehicle they may have detected more.

I only want to say I loved my Buick Encore. My husband was in a accident and thankful he walked out of car. We were impressed how well the front end after hitting a boulder at 45miles per hr withstood the impact. When the car hit the rock it literally sounded like an explosion. Thank you buick

Upon purchasing a 2022 Buick Envision from Palem Buick in Kenosha WI, I was railroaded with extended warranties and other items I verbalized I did not want to purchase but the Mafia type personnel refused to provide me with a contract without them. I got the car then cancelled them myself because the dealership staff refused.

I purchased my vehicle new on Monday 11/27/23, the check engine light came on the vehicle slowed to about 55 mph. The dealer had to send someone to pick it up and give me a loaner. I am waiting on repairs.

I have a 2019 Buick Encore. I have been waiting 4 weeks for parts! I had to resign from my employment! I live in a rural area. I called GM and even spoke to an 'alleged' executive division. I Do NOT BUY!!!!

I recently purchased a 2024 Buick Envista Sport Touring. 10 min. after leaving the dealership I was hit by a oncoming driver in the driver’s side front-end. The car went airborne and flipped and rolled over. I am here to talk about it, which is due in part to Divine intervention and the phenomenal safety feature of the new Envista. I can’t say enough about the safety performance of the vehicle and the fantastic partnership with OnStar. Thank you Buick and OnStar for saving my life!!! As soon as I get the insurance settlement I will be buying another Envista.

I purchased a 2020 Buick Enclave red quartz tint in color. Performance and mechanically wise I am very satisfied but the paint on the vehicle has a problem. The past two and a half year I've been noticing small paint chips all over the vehicle about 30 or so on the front hood alone. At first I chalked it up to stones doing the damage but it's impossible that could be the problem, I drive the car all the time on well paved roads. Interesting checking this website today I see someone else has posted a review with the exact same experience. I just started this complaint today writing to general motors. I don't know how this will turn out.

I own a 2017 Buick Enclave. Bought it used and in great condition. I currently have been experiencing weather strips that are peeling on both passenger side doors and they are not covered any longer under warranty. These little weather strips are approx 500 a piece to repair. I am not satisfied that this would peel in only 5 years and therefore leave opportunity for water to leak into my vehicle. I believe this should be a recall situation or at the very least a repair locally.

2020 Buick Enclave. The SUV itself has been great. The paint is awful…. From day 1 the paint has chipped. And it’s in areas that it shouldn’t be chipping. There’s lots of people out there having the same problems with the red quartz color. But the dealerships are either not reporting it or GM doesn’t care. My car looks like I live on a gravel road. The chips are down to the metal, so I’m going to have rust happen. It’s a shame for what these vehicles cost that the paint doesn’t last. My last vehicle drove the same route to work and never had these chips.

I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. He's the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.

This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.

I purchased my 2021 Buick Encore on 7/29/21 with only a few miles on it. In less than 2 months, I have paint chipping off the hood of the vehicle. I went to the dealership who said that it must be rocks or maybe I hit something. I drove the same route to and from work for the last 3 years in my previous vehicle, a BMW 328i and never had problems like this. Also the last area that has begun chipping off started after the Encore was washed and while I was wiping the water off with a soft towel. The paint just began chipping off. The dealership stated to me on 9/22/21 that they weren't sure if it would be covered under the warranty. Unbelievable! I chose to purchase a GM product due to my dad being a retired GM employee and my sister a 36-year employee of GM. If they do not do something about this issue, I will never purchase another GM product.

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days they've yet to call me to tell me what's going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so it's not like I was abusing it.

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they don't deem the car unsafe to drive.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, I'm still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied "those were written in pencil and so are not valid." That is nonsense.

Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they don't care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.

Let me start by saying that up until now I have enjoyed my Enclave, and was looking forward to buying a newer model but after today I will never buy a Buick again. I got in my car Christmas Eve to go to work and found my headlight pointing down only casting light 10 feet in front of the vehicle. I called the dealership and made an appointment only to find out the entire headlight assembly needs to be replaced at a cost of $1753.00 that’s right almost 2 thousand dollars for one headlight, so I called corporate saying in so many words, "Sorry you're on your own."

In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. It's actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.

This automobile is not only beautiful, it's spacious, comfortable, quiet and a joy to ride in. We've taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

The Buick Envision is a joy to drive. It fits the bill for the car being not to small but not too big. It's peppy and very maneuverable. Styling is great, comfortable inside and great interior finishes. Pricing is right in-line with this type of vehicle. Long trips are a joy when driving this car on the highway. It's a great vehicle for young and old alike. You will not go wrong if you are lucky enough to purchase this vehicle.

After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.

I love this car! It's safe, a clean/solid ride with low maintenance. Takes a synthetic oil and doesn't need to be changed but every 7500 miles. It's a little slow picking up speed, but it's pretty good on gas. Nice starter car or one for the pre-retirement stage of one's life.

I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I can't believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.

I love the Enclave! It’s classy and spacious. I am not a huge fan of the navigation I find it outdated and dinosaur like. But overall I love it. The three row seating is ideal. The sun roof is perfect and has a screen. Heating and cooling could not be any better especially the seats.