Bring a Trailer Reviews

AVOID THIS SITE AT ALL COST!! This is the worst site I have ever used. All they care about is making a buck. Their customer service is just plain awful and rude. If I could leave 0 stars or negative stars I would!! Use any other car auction site besides this one!

Have commented on BAT for a while both positive and negative comments as to the cars and their presentation. Always keeping it honest and accurate. Then a 'high end' seller complains that my comments are not helping those with 'high end' cars sell them. Bat then restricts my account and no longer allows me to comment, much less ever accept one of my offerings. The notion that Bat wants transparency is nonsense. They only want to provide a safe venue for those who provide them the most income. Started out as a great venue and has evolved to just another money machine for the wealthy.

I bid on a car in late '24 and everything with the car and dealer was good however BaT not so much. They tacked on a hidden fee just to get the seller's contact info, I had another user there ask me about how everything went with the sale and I had bought that up. BaT swooped in and lied. Stated I was not charged such a fee so I posted a screenshot of the invoice they sent and they banned me. I asked them to remove my account and remove my card info from BaT but they did nothing, not even a reply to the email and it seems that they do not have any phone number to call... A few months later I get emails about bids being made on my banned account. I login and see that I was no longer banned, could not remove my credit card so I reset the password and emailed them again to close my account. Nothing, then again more bids I did not make were made.

Disappointing experience listing a car for auction with Bring a Trailer at every step from start to finish. They argued with me about the reserve I required, rejecting my auction twice before eventually coming back and agreeing to a higher number each time, eventually agreeing to the number I presented as my requirement at the start. No purpose to the argumentative responses at all as to the reserve I needed. The next step was photography. I hired the professional photographer (about $400) that they recommended and one of the first comments in the auction was that “this car would really benefit from professional photography”. Hardly a rousing endorsement and such a terrible start.

Heard so many good things until I started to deal with them. I wish I had read about them ahead of time. I would deal with one person then another. Zero experience when looking for VIN numbers on older cars. They give you no direction and you have to investigate and find the information yourself. Took hours and when I finally found it and sent it to them they disregard the information sent. I send them an official form with what is needed to confirm the VIN and that is still not enough because they DIDN'T READ THE FORM!!!! Honestly MORONS!!! I believe kids are running this and have no idea. STAY AWAY!!!!

I bought a motorcycle through BaT, and it was delivered to me with damage. The seller and their own shipper didn't have a pre-shipment inspection completed, and now there is nothing to show liability or a way for me to recoup my loss. The seller has been one of BaT's customers for many years and has made huge profits off of them. BaT should ensure that they do not allow their bikes to be shipped without any means of insuring for damage while in transport, but they do not.

I contacted BaT to list my 1972 Firebird, complete re-build with all the best parts out there. BaT didn't like my reserve that I wanted to set for my auction. First they tried to get me to go to a no reserve auction, then they wanted me to limit it to what THEY wanted it to be at, which was half my reserve price. Because I would not lose all my money by putting the reserve where THEY wanted me to, they refused to list my car. I will never buy or sell with them and I will make sure that I spread the word to the car community.

Do Not use BAT, EBAY is better, all they care about is to make a sale and charge your credit card, Most of the comments made in the comment section, when for sale, are people that have nothing better to do but degrade your car, just jealous because you have something they don't and can't afford, then you have the know it alls, and the deaders that make things up, been there 3 times, no more for me.

I am echoing the sentiments that I read here. With all the reviews and very little positive speaks volumes about BaT. BaT didn't want a reserve even though it was significantly below the recent selling prices of the same model. Nonsensical irrational reasons provided. I didn't get the impression that my assigned assistant truly understood classic and collector cars or was interested in being helpful. It was clear from his communications that this was just a job for him. Without the feeling of trust with BaT staff, I feel that I may have dodged a bullet here. I would suggest to anyone considering offering their lovingly looked after vehicle to a new home to go elsewhere. BaT appears to have lost their way.

Seller was very nice until I flew up to pay and drive the car home. I got an AIRBNB in the area the seller instructed me to. When I wanted to start the car before I wired the money, the seller became extremely irate and demanded I wire the money right away and tell him the second the money got into his account. This of course was impossible since I did not have access to his account. So, I booked the next cheap flight home. There was no way to contact anyone at BAT promptly. You can only email them. It took me a few months but I got my deposit money back through my credit card company. Not only was the seller irrational but by the emails I got from BAT, it seemed that they were in cahoots with the seller. They refused to instruct the seller to treat me, the buyer, civilly. They refused to instruct the seller how money wires work.