Bring a Trailer Reviews

Bring A Trailer I'm extremely disappointed in your customer service. You have some nerve telling me how much to set my reserve price on for my vehicle. I know the value of my vehicle. Just because there are other ones like it does not mean my truck is worth what you think it is, it is a much more higher dollar truck than the basic entry level vehicle and the fact that you did not let me choose my reserve is why I'm giving you a poor review. Not all trucks are the same.

BaT was a great resource for individual car enthusiasts to buy and sell their cars. What has been a growing trend over the years is the dealers are now using BaT as their primary on line marketing source. Many of these dealers have bad customer reviews stemming from misrepresentations to extremely slow delivery of legal documents necessary to title the car. Bidders need to look at the name of the dealer and do a google review search on these dealers as part of their due diligence. Bat assumes NO RESPONSIBILITY.

Don't count on help after the fact from BaT customer care. I bought a car at auction and found serious issues with the TPMS and tires. James at customer care responded after some cajoling. He seemed polite, concerned and willing to help. In the end he took the smoke, the car dealer was blowing up his ** and left hanging out to dry without a clothespin. Stay away from BaT, go to car shows, see the cars in person and don't trust the shady characters or BaT customer care.

Very difficult to contact. Their new verification process requires a cell phone in hand in order to review or bid. Not ideal for bidders looking to make a purchase with a cell not in reach or accessible when attempting to use the system. Plus they make it difficult to submit a review as I am encountering now.

Bring-A-Trailer is terrible. I have been involved in multiple auctions, and the seller has had multiple accounts and bid on the car to drive up the purchase price. I contacted BaT, and they confirmed that the bidding was coming from the same IP address, but they never did a thing about it. They do zero validation on sellers. So if a seller does a bad job with an auction, misrepresents the car or something, and gets called out on it. If they want to list another car, they just open a new account, so you won't see their past auctions.

Bought a Moto Guzzi Griso on 9/4/25 from the dealer ultramotorsource. I drove 24 hrs round trip to Wisconsin to pick up bike. When I returned home, I took bike for a ride. In the the first five minutes the rear tire came off causing me to violently wreck. Due to injuries from wreck, I'm out of work for 3 months. Between hospital bills, loss of work, costs of bike It's going to be close to 30k. I contacted the seller Miles, he told me it was my problem now and the bike was sold as is where is. After contacting BaT they did refund my $560 buyer's fee. You can look at seller's Google Maps reviews and my profile on BaT. If I would have read this dealer's google reviews I would not have bought bike. If you buy from a dealer on BaT research them as much as possible.

Did not properly vet the seller. Allow a non owner to list a car. Won a 145k bid on a car and after a big push to wire money learned the person listing the car did not own it. BAT did not properly vet the listing.

Let me start by saying I have bought and sold about a dozen vehicles with BAT and possibly will not do it again. Plagued with non-existing customer service paired to a myriad of undisclosed issues in cars I have bought have soured it for me. And then the fact that I have had better luck selling vehicles on my own, for much higher than their mandatory reserves.... Do not need BAT anymore.

My experience with BAT was outstanding. They assisted me with auction prep and notified me immediately of my auction results. BUT, my car was sold on September 12, 2025 and it is not September 24, 2025 and I have not yet been paid for the car. According to emails I received the sellers funds were deposited September 16, 2025. My experience with Caramel, the company BAT uses to handle payment has been one star at best. If BAT cannot find a better way to handle closing I would advise not using BAT to sell your car. BAT does not allow any other way to close the sale so Caramel reflects badly on the entire process.

Bring-A-Trailer is corrupt!!! They knowingly and intentionally allow blatant and very serious false advertising simply to garner a commission. In September of 2025, in listing #210966, the seller, Mr. Doug ** of Vintage Museum Restoration in Indianapolis, Indiana posted, directly, that the vehicle being sold "IS" legal for Vintage Kart Racing which affects the value greatly. Yet about a month earlier, on August 13, 2025 the seller Mr. ** directly posted on a Facebook post on Texas Karting Network (and I quote) "WARNING this kart is NOT legal in VKA". VKA is the Vintage Karting Association! This blatant misrepresentation, with the proof thereof, was brought to the attention of Bring-A-Trailer numerous times and ignored.