BAH Logistics Reviews

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Edited by: Chloe Cochran

About BAH Logistics

BAH Logistics LLC: Your Premier Transportation Partner We are committed to delivering exceptional transportation services and logistics solutions tailored to the unique needs of each client, ensuring the safe and efficient transport of a wide range of items, including vehicles, heavy machinery, boats, motorcycles, and various types of freight. Our team of seasoned experts is dedicated to meticulous handling and care, guaranteeing the secure delivery of your valuables from their point of origin to their final destination. As a company that is both certified and bonded with the FMCSA, we provide you with the assurance that your belongings are protected throughout their journey. Moreover, our comprehensive insurance coverage is seamlessly integrated into our transportation fees, affirms our dedication to delivering value and peace of mind.

Pros
  • Door-to-door and luxury services available
  • Insured transportation
  • Available in Hawaii
Cons
  • No online price generator
  • Requires phone consultation for all services

BAH Logistics Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 3, 2025

    I needed to transfer a boat that I purchased from California to Iowa. BAH had a lot of reviews and most of them were positive. I went through Shiply and they did everything for me, made it really simple.

    It went pretty smooth. The boat was picked up early, kind of made a crunch at the beginning, but it all worked out.

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    Customer ServicePriceStaffTransparency

    Reviewed July 31, 2025

    I was relocating from Pennsylvania to Florida, so I just looked at BAH Logistics, and they had good reviews. My experience with them was good. It took three to five days. And whatever quote I got on the call was what I ended up paying. The only inconvenient part was that they couldn’t get through our residential area, and I had to get a friend to be there because I was not there at the time of drop-off. So, the truck not being able to get to the final destination was a lot of work. And during pick-up, I had to drive, and then the driver had to drive back with me. But it was okay. The driver was transparent, and he tried to do his best.

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    Staff

    Reviewed July 31, 2025

    I bought a tractor that I need to send internationally and I need to move it to the port. It’s my first time doing this and I searched online to see what are the options I have. I found out the website for uShip. So from uShip I put my information, signed up, and they sent several offers. Before I accepted the offer, I went through the review of each of the brokers and found BAH the moderate one in terms of review and I did my business with them.

    I bought the tractor from someone and I told him that the shipping company would come and pick it. He agreed with me But they sent about three drivers before the last one was able to pick it.

    The drop-off was almost smooth until documentation was required. Maybe there was a change of policy in the car and that caused a little bit of delay with the driver. But they eventually were able to drop it off.

    It was sent to the port and they sent me a picture. If I have anybody that wants to use BAH, I can definitely tell them to use it.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed July 17, 2025

    Overall, my experience with BAH was positive. They delivered my car promptly, which was a huge relief. The booking and scheduling process was smooth and customer service was efficient.

    In terms of pricing, while it met my expectations, a slightly cheaper rate would've made the experience perfect. With a bit of adjustment in pricing, it would definitely make it 5 stars in my book. Regardless, I'm satisfied with my choice.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 17, 2025

    After the initial time that BAH Logistics was supposed to deliver, they didn't reach out until the day after. But they were able to follow up and were solid once everything got situated and found a driver. They picked up on Monday and the vehicle was delivered by Thursday. It was a pretty quick turnaround. The communication during the transport was really good. The dispatcher and the driver were very communicative with me.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed July 16, 2025

    One of the deciding factors for choosing BAH Logistics over other companies was their prompt response, which truly impressed me. The customer service I received from them was very good, characterized by smooth and effective communication throughout the process.

    When it came to their pricing, I thought the quote they provided was fair, adding to the positive experience. Overall, I can't think of anything they need to improve; they handled everything well. Based on my interactions, I would confidently endorse their service without hesitation.

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    Customer ServiceTechStaff

    Reviewed July 16, 2025

    I needed to transport a scissor lift from Nevada to Florida. I decided on BAH Logistics after posting my job on uShip, and they reached out to me. The process was smooth and took around 4 to 5 days for business-to-business delivery.

    What stood out to me was their excellent communication throughout the process. They stayed true to the contract, and everything was handled efficiently. I'd definitely give them the highest marks for their service.

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    PricePunctuality & SpeedStaffRates

    Reviewed July 16, 2025

    I needed to move an old tractor from Litchfield Park, Arizona, up to a snowy location about three hours away and doing it myself wasn’t feasible. BAH Logistics stood out as one of the most affordable options.

    Setting up the transportation was straightforward, and the process went smoothly—truly excellent service. The transportation was completed in just one day, as scheduled. The quote I received initially was perfect in terms of matching the final price, which was a pleasant surprise.

    If I were to describe the service to a friend or a family member, I’d wholeheartedly recommend BAH Logistics for any transportation needs. Given my seamless experience, I’d give them high praise indeed.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparencyCommunication

    Reviewed May 9, 2025

    BAH Logistics took good care of the equipment being hauled at a reasonable price. I bought a tractor at an auction, and I needed it shipped across the country. They were in touch with me every step of the way, from pick-up all the way to delivery. They dealt with the auction company at the pick-up end, and delivery was fine. They let me know when they had it on the truck, gave me heads up on when they'd be arriving, and the driver showed up promptly. He was real helpful in getting everything unloaded and made sure everything was tied down well and nothing got damaged during the delivery.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffTransparencyFollow-Through

    Reviewed May 9, 2025

    BAH Logistics was fantastic. They were to-the-minute, they were what they said they were gonna be, and it was a refreshing experience.

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    Customer ServiceCoverageSales & MarketingBilling

    Reviewed May 5, 2025

    I have emailed Shipley and BAH Logistics multiple times. BAH Logistics said, "To access your insurance, you have to submit a request in the bill of lading.“ I never got a bill of lading, so I can't submit a request for one because they didn't give me any documentation at all. When they delivered the goods to my house, they did it in a day. I thought there was gonna be more time involved. I did not have time to get down from Virginia here to meet the goods. I had my 90-year-old mother meet them and they had her sign something. She asked to try to see it but its on this tiny phone, and the guy said, "It doesn't matter. We just need your signature." If you sign the document, you're saying that it's all good. They didn't tell her what she was signing for or to verify if everything was in good condition. They never gave me a copy of it, either. They've been disreputable.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffEase of UseRatesResolution

    Reviewed April 30, 2025

    I needed to ship a large construction vehicle from Iowa to New York. I did it on uShip and just looked at BAH Logistics’ reviews. When I set it up online, I had to set it up again ‘cause it didn't carry over. But it worked, so that was good. The price was reasonable and they got it done in the time frame that they said they'd get it done. They were having a little bit of difficulty finding a truck to do it at the beginning, but they got the job done and were good with their communication.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 26, 2025

    We were purchasing an all-terrain vehicle online. TractorHouse was the sponsor, and they provided to BAH Logistics the ability to have the equipment shipped. We went through working with the group, through the process. I was recommended this company by my salesman through the freight company and he suggested that we use them because it was a bid that we were okay with.

    The big issue we had was we picked this company for various reasons. We were told one of the other ones we were considering. We considered all the options on how many hauls they had, and how long they've been in business. I was told this one had better employees in regard to who they all hired to do the runs that spoke English.

    We had been specifically asked, "When could this delivery be picked up? When could the delivery be dropped off?" There were all these parameters that BAH Logistics specifically asked us. The driver called the company where he picked up our equipment and said, "I'm coming to get this. I need to be there at midnight tonight and I need to be able to pick this up and leave. Is there a place I can get the equipment." He anticipated someone meeting him or giving him keys and access to the place so he could pick this up at midnight, when it was very specific, 8:00 to 5:00, that he could pick this up

    My salesman at the place called his rep at TractorHouse, who then called the company that we hired BAH through, and it escalated quickly to the point their driver was called and told he was not to do anything until tomorrow morning. That's what he did. I know our machine had to be loaded and unloaded several times. Between what I saw from BAH and what I saw from my shipper, when he saw it, he sent me pictures of the machine on there and I saw what vehicles were in front and behind mine. I know he unloaded and had different vehicles when he got to my place.

    By the time he got here, it was in the middle of a thunderstorm. We had to unload in the rain. We did what we did in a quick fashion to get him back on the road, send him in the direction of Lexington so we could get to a hotel. We took the machine to our house. We offloaded on the road because his trailer was so long, which we anticipated. It's no big deal. My salesman said, "I don't know what it is. There's something about this guy. He's sketchy." But he was still the driver. We left it and they still picked it up and delivered it on time. The job was done. It's just things weren't done as they were asked. BAH asked us very specific questions.

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    Customer ServiceRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed April 19, 2025

    If I could leave zero stars, I would. I hired BAH Logistics, LLC (6333 Coldwater Canyon Ave #10, North Hollywood, CA 91606) to help me move across the country. From the first, they lied and mismanaged the move. At nearly every point--(1) the pick-up; (2) while my belongings were in transit and (3) when the boxes actually arrived--they were not in touch with the actual shipping company and had no idea where my things were. I had to step in and handle everything myself, even as they lied that they had done so. While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the month-long SNAFU that followed, they continued to lie to me and also to the shipping company (Rapid Freight, who were wonderful) that actually moved my things. In other words, though they are a logistics company, they did not aid in the logistics of the move at all.

    The only service BAH actually provided was sending me a telephone number for the actual freight and shipping company--I had to orchestrate the entirety of the move myself. Additionally, after the boxes arrived ten days after BAH's guaranteed date, BAH lied to the shipping company, outrageously telling them I had called the police and a lawyer against Rapid Freight! (Of course I had not.) My attempts to reach a settlement with BAH went nowhere, as they offered a settlement and then retracted their offer--as duplicitous in this as in everything else.

    Ultimately I had to sue them in the Small Claims Court in Cambridge, Mass. AND I WON. Case #2452SC000744. Court date was March 11, 2025. I received payment from BAH for the judgement in full. But unbelievably, when I posted a review of BAH on UShip, where they had taken the job, they responded in part "To clarify, there was no court case involved. The matter was resolved prior to reaching that stage."

    That they would continue to lie--the reason I had to sue them in the first place--is shocking. BAH cannot be allowed to lie to potential customers like that. The other one-star reviews on that site are equally telling. I'll also add they tried to bribe me for a 4-star review, which I only found out in the course of the court case was also illegal. So you cannot know any review left for them here or anywhere else is a genuine one. I'd be happy to provide evidence of every bit of what I'm saying here, as I did in court. I'm sure BAH will respond to this as well with a message full of dishonesty that only further shows their lack of integrity. But the truth is literally public record.

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    Customer ServicePriceStaffRates

    Reviewed April 16, 2025

    I needed something hauled and decided to use BAH Logistics because they answered the phone. I've used them probably five times and all of them were really easy.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed April 5, 2025

    BAH Logistics gave good and professional service. I had to transport multiple vehicles, including an SUV and a truck. Their people are super nice and very positive. They were quick to communicate every time I tried to reach them. They gave super service. I will definitely ask for their help again if I need it.

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    Customer ServiceContract & TermsStaff

    Reviewed April 3, 2025

    I went on to uShip, and I put my shipment out there. From reviews we read, BAH was the one we chose to go with because they seemed like they could fulfill our needs. We were shipping a large truck from North Dakota down to Texas. Communication in the beginning was iffy, though. The first driver they dispatched to us was unable to take the load. I was very disappointed.

    Had he not had another vehicle already on his trailer, he would have been able to fit my truck perfectly. Both drivers spoke very little English, and very few of my people, if any of us, are bilingual. So, there was a little communication gap there. But the second driver was able to successfully get it loaded, and he got it there in a timely manner. From when I first agreed to use them to when they sent the first driver took a week. And then the second driver showed up two to three days later. He then got it transported to Texas where he left town on a Thursday or Friday and he had it down there on a Tuesday.

    .

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    Customer ServicePriceBillingRates

    Reviewed March 14, 2025

    My 2001 S250 truck’s transmission went out when I was in Florida, so I needed to have my truck shipped home to North Carolina. I Googled different transport companies and my email was flooded with quotes. I probably looked at about 10 of those based on price and star ratings.

    At first I didn’t know it was BAH. The company said American Wheels, and I liked the writeup. It sounded intelligent and in fact, they had a very high rating. So I chose them based on the rating and the the writeup that they had on their services.

    I spoke with them several times while setting things up. We talked about where and how the truck would be picked up, where the truck was going, and whether shipping had been secured. It was mostly general information.

    The quote they originally gave me was 790-something dollars, just under $800, but I ended up spending over $1,000. It was significantly off and I wasn’t aware of an additional bill of lading cost. So I was a little bit disappointed. But, the process had already begun and they were coming to get my truck, so I wasn’t in a position to question the price. I just needed to get my truck home.

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    PricePunctuality & SpeedStaffRatesCommunication

    Reviewed March 7, 2025

    I needed to move a piece of equipment from Michigan to Montana, so I posted a generic load on FR8Star. BAH Logistics was very professional and good. Their price was spot-on and very competitive, and the delivery was very quick.

    The transport organizer was a 10 out of 10. The contractor was top-notch as far as timing and keeping me informed. The driver had to go through some pretty nasty weather, and I was happy they were able to get it. Even for the middle of winter, the condition of the vehicle was as good as it could be.

    The drop-off was easy enough. He unloaded in a big, open lot, off their step deck and right onto the ground. I just loaded it up on mine and away we went.

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    Customer ServicePriceStaffTransparency

    Reviewed Feb. 26, 2025

    I first heard about BAH Logistics through a website called uShip, where they responded to my request for a quote. The customer service was excellent, as they delivered exactly what they promised, making the process flawless. The driver was particularly impressive, keeping me updated throughout the vehicle transportation. The entire process was straightforward, and I couldn't recommend BAH enough.

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    Customer ServiceTechPriceStaffRates

    Reviewed Feb. 14, 2025

    I recently used BAH Logistics for a transport service after comparing about 25 to 30 companies through a platform called uShip. I chose them because they offered a liftgate truck and the best price. My experience with the transport organizer was mostly online, making it convenient to review bids and ask key questions. Some other options didn't suit my needs as they used flatbed trailers, which I wanted to avoid.

    During the delivery of a large machine (about 1.5 tons), the process was smooth. Initially, I needed to arrange another truck with a lift gate to facilitate unloading due to the lack of a dock plate at my location. The driver who came for the delivery was professional and performed his tasks well. He seemed to be an independent contractor working with the company.

    In terms of pricing, I found BAH Logistics to be exceptional. Their final quote was much more reasonable compared to initial offers from other companies, which started at around $2,500 and gradually dropped. BAH quoted around $600-$700, which was much more aligned with my needs.

    Overall, I would rate my experience as 5 stars due to the excellent price, timely delivery, and professionalism of the service. I received no incentives for this review. I'd certainly recommend BAH Logistics, as they offered a great service and ensured my equipment was delivered safely and efficiently.

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    Customer ServiceStaffRatesTransparency

    Reviewed Feb. 14, 2025

    I needed to transport heavy equipment from California to Las Vegas and chose BAH Logistics because they offered the best rate. I researched about 5-7 companies before deciding. BAH Logistics stood out because of their excellent customer service; I got a call back in a fair amount of time and they responded to my calls and emails.

    The shipment was from West Covina, California, to Henderson, Nevada, and it took about a month. We had a couple of issues with the guy that we were picking it up from. He wasn't home. There was some miscommunication, but I wasn't in a huge rush and the shipping company knew that.

    The pick-up process was smooth, and the equipment arrived in the same condition it was sent. Although it took longer than expected, the reliable customer service compensated for it. Whenever I called, they knew about my shipment and provided updates, which I really appreciated. Based on this experience, I would definitely recommend BAH Logistics to friends and family.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Feb. 13, 2025

    I recently had the experience of using BAH Logistics to transport a golf cart from Ohio to Florida. I initially looked into using Pods but found out they couldn't transport a golf cart. However, they recommended BAH Logistics, which turned out to be a great suggestion.

    When setting up the transport, BAH Logistics explained they were brokers and would solicit bids from various companies for the best service. I ended up receiving numerous offers and chose not the cheapest, but the one with the best service ratings at a reasonable price. The organization was spot on with scheduling and pricing, matching their initial quote exactly.

    On the day of pickup, BAH's crew was aware of residential area constraints and planned accordingly. Despite a heavy snowfall the night before pickup, which made access difficult, they coordinated snow removal and returned later that day to successfully retrieve the cart.

    The courier driver was particularly commendable, providing excellent service and effectively communicating to resolve any issues that arose due to language barriers with the rest of the crew. Although there was a hiccup with communication regarding concerns about the snow, the driver’s assistance made the overall experience positive.

    I would rate my overall experience with BAH Logistics as a 5 out of 5, due to the driver’s exceptional service and the company’s ability to resolve unforeseen issues smoothly. Their website was user-friendly, and their customer service was outstanding, staying in contact to address the snow issue effectively. Overall, the process was seamless and extremely satisfying.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 13, 2025

    I used BAH Logistics for a move from Washington State to Florida. I chose them after researching about ten different companies online. My interaction with the transport organizer was great, and their professionalism and knowledge stood out. The quote they provided was spot on with the final price, which I found quite competitive. There were lots of companies that offered cheaper rates, but cheaper isn't always the best.

    Throughout the 5 to 6 days of transport, communication with the driver was good. For the drop-off, we met at a parking lot behind a hotel near my new apartment, which was a convenient location for both of us.

    The vehicle arrived a little dirty on the outside, which I expected since it was transported on an open carrier. Overall, my experience with BAH Logistics was excellent in terms of customer service, and I would definitely recommend them.

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    Customer ServiceRates

    Reviewed Feb. 2, 2025

    I've interacted with BAH Logistics numerous times over the past year, and I've had consistently positive experiences. Every delivery I've coordinated with them has been timely, and I haven’t encountered any issues with their service or communication. I would recommend BAH Logistics and would give them a top rating based on my experiences.

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    Customer ServicePrice

    Reviewed Jan. 15, 2025

    BAH Logistics would be a good recommendation if you were in need of a similar service. The transport was easy. I got good communication. The car was picked up and dropped off at the correct locations. The pick up was right on my street. It was one story. There were three total cars that fit. So, it was maneuverable. The quote was accurate.

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    Response from BAH Logistics

    Thank you for the review.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 14, 2025

    I recently used BAH Logistics to transport a vehicle, and my experience was less than satisfactory. Although financially appealing, the communication was poor, leading to a disappointing service. We received no advance notice about the vehicle pickup, just a last-minute alert. This was mainly due to a miscommunication between BAH Logistics and the third party that executed the job. The customer service representatives were satisfactory, but improvements in communication are needed. Despite these issues, the price was good.

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    Customer ServicePriceStaffRatesValue

    Reviewed Jan. 14, 2025

    I recently used BAH Logistics to transport my vehicle from Texas to Arizona primarily due to their competitive pricing. Overall, my experience was positive. The customer service team was pretty good, and the driver who handled the pick-up and drop-off was awesome. When my car arrived, it was in good condition, just as it appeared in the pictures. The cost of the service was great, and I felt that I received very good value for what I paid.

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    Customer ServicePriceStaffRatesFollow-Through

    Reviewed Jan. 14, 2025

    I recently used BAH Logistics to transport a couple of big trucks across the country. They offered a good rate for the service. The customer service was impressive, with excellent communication throughout the process, and everything was exactly as promised. The quote provided was fair, although not the cheapest. I went through a third party for the booking, so I didn't receive a detailed breakdown of pricing from BAH Logistics directly.

    Overall, I would highly recommend BAH Logistics, giving them a 5-star rating for the experience.

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    Response from BAH Logistics

    Thank you.

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    Customer ServiceCoveragePriceBillingRates

    Reviewed Dec. 27, 2024

    I had moved and I needed to move an extra vehicle. I used BAH Logistics, and the transport covered about 400 miles. My initial experience with setting up the transport went smoothly, and the vehicle was transported without any damage. However, I was unexpectedly charged $400 more than the quoted price upon delivery, which was not communicated upfront.

    While I found the setup process easy and efficient, the customer service became unhelpful when I attempted to resolve the payment discrepancy. I received no call-backs and was simply told the increased charge was mandatory, with no flexibility. The transport option provided was open, and no alternatives were offered.

    Due to these issues, I wouldn't recommend BAH Logistics to others. Although their partnership with Shiply facilitated the process, their lack of support during the payment dispute was disappointing. Overall, my experience was mixed, with great service initially but unsatisfactory resolution at the end.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 27, 2024

    I recently used BAH Logistics because I had experienced issues with large TV deliveries from FedEx and UPS. Although the service was a bit slow, the driver did a good job. I discovered BAH Logistics through a courier platform and decided to hire them based on reviews. The customer service interactions were satisfactory, and I found the price quote to be quite fair. Despite the slight delay in delivery, I was pleased with their service overall.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 14, 2024

    I had an ad on uShip and BAH contacted me. Everything was perfect with the scheduling. It went smoothly. They tried to help me out the best they could. But being that they used a third party, the drop-off time was a little off. Other than that, it all worked out. It was good. I'll call them if I got something that I need delivered.

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    Response from BAH Logistics

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    PriceStaffRates

    Reviewed Dec. 14, 2024

    I needed a transport service to move a piece of equipment about 500 miles and I looked at several companies. The price with BAH Logistics seemed reasonable and I decided to go with them. The reps seemed to know what they were talking about and did a fine job. The pickup and delivery took just a few a days and went about as I expected.

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    Response from BAH Logistics

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    PriceStaffRates

    Reviewed Dec. 13, 2024

    The quote seemed economical. However, I didn't like how BAH Logistics raised the price after we already made a deal. After they found a driver, they said it was a more expensive than they thought it was. So, they charged me more money. There was dishonesty in their pricing. Other than that, it went great. I had 20 something offers. I picked them. They took the full five days to find a driver, which is in their right.

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    PricePunctuality & SpeedRates

    Reviewed Dec. 12, 2024

    I needed to transport an old car and using BAH Logistics was convenient. Somebody was coming and going and snuck it in one of their loads. The guy was really sharp. We got it loaded up quickly and he went on his way. But I wasn't the one that paid the service, it was the guy that bought the car who paid BAH. He was happy about the price, so it must have been pretty reasonable. He also said the car got there all right.

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    Bijou increased rating by 4 stars.
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffBilling
    After a positive interaction with BAH Logistics, Bijou increased their star rating on Dec. 17, 2024.

    Updated review: Dec. 17, 2024

    Issue resolved.

    Original Review: Dec. 6, 2024

    This company is utterly useless. You're better off hiring directly. Caught driver towing my RV with major damage that he never reported. A 3X3 foot piece of wall and window from my 5th wheel were missing when I saw him in Georgia. Driver duct taped it in South Carolina and just went on driving for four more hours potentially killing someone in the process. The photos he showed me from when he first found the damage I still had a window. When I found him it was gone!

    BAH left me stranded not the side of the road for TWO NIGHTS with a strange man. I'm a single woman in my 50's. I had to sleep in my rig at a sketchy gas station for two nights and BAH did NOTHING. A homeless guy walked around us in a circle all night and morning the 2nd night. They did not provide ANY roadside assistance. No new driver. No flatbed. Nothing. Just left me to figure it out and cough up $500 for mobile temporary repairs. Then another $500 for more secure repair. I have no copy or proof of the claim they say they filed. It's over a month.

    Driver refused to release my rig to me if I signed the bill of insurance! I had to call the cops. The driver insisted I pay $300 extra for the two nights it took to get the rig back to road worthy. BAH told me not to but they didn't do anything to release my rig so I called the cops who recorded the transaction and told him to release my rig. BAH is all talk! They literally can't do anything to help because they contract god knows who to transport your stuff. They are always nice but they do not do anything else. Fast forward to now, over a month later, & all I've heard are empty promises. I've spent $2300 for towing and almost $2000 for repairs. I still need a full rv inspection & window installed.

    The RV inspection is from when the driver failed to tell me the spare was used up. The spare was good for 4 hours & two states. We spent all day getting the rig road worthy and he never told me the tire was not road worthy. When we were leaving I pointed out the tire looked low & he should put air in it, and he tells me 'No, we can't. It will blow out. You need to follow me in case it blows.' So why the heck are we driving? Why not take care of it all day when everything was open? So I'm delirious driving day 3 or 4 now. The tire blows out about a mile down the highway. So we are stranded again. Had to drive on the rim 3 miles to a tire shop and sleep over night again. Problem is when he blows a tire he cannot hear it. I had to honk my horn and call him. Avoid at all costs. They are nothing more than a dispatch & have ZERO back up plans in place for emergencies. Date of experience: November 30, 2024.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 17, 2024

    I recently had my vehicle shipped with BAH Logistics over a distance of about 1500 miles. I chose BAH mainly because of their competitive pricing. The interaction with their customer service was mostly via email, and I coordinated through the website, UShip. They handled the details efficiently, including setting up the driver's schedule through phone calls.

    I found their customer service representatives to be knowledgeable about the transport industry, which was positive for me. The quote they provided aligned well with the quality of service, and there were no unexpected changes in the final cost.

    Overall, my experience with BAH Logistics met my expectations, and I would definitely recommend them to others.

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    Price

    Reviewed Nov. 8, 2024

    I recently had an experience with BAH Logistics for a transport service I needed after purchasing through Richie Brothers and using uShip. We chose BAH Logistics based on reviews on uShip. The transport was from Connecticut to Wharton, Maryland. Originally, we had allowed up to five days for delivery, but it was completed in just three days, which was impressive.

    Although I wasn't present at the pickup, the delivery went smoothly. Since we are a construction company with a large, open yard, accommodating the delivery was easy. The quote provided by BAH Logistics was fair and accurate, aligning well with our expectations. Overall, I would recommend BAH Logistics for their efficient service.

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    Response from BAH Logistics

    Thank you for your feedback and recommendation.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2024

    I had a great experience with BAH Logistics. I needed to transport a dump truck body from New York and didn't have the time to do it myself, so I got them through uShip. It was fantastic – they were fast, taking only four days from start to finish. I am using them again right now. They're gonna go pick something up in a couple days. I would definitely recommend them to anyone looking for a transport service.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 24, 2024

    I used BAH Logistics to transport a piece of equipment I had sold. They offered the lowest price among the bids I received. However, it felt like pulling teeth to get any information from them. I wanted to speak with the driver and get his phone number, but they wouldn't provide it. They said they would give me information, but they never did. I hope I never have to use them again for this reason. Thankfully, I had no issues with the driver, who delivered the load without any problems. The price wasn't exactly like it was supposed to be, but it was alright. They got the equipment to its destination.

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    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Oct. 21, 2024

    I can go directly to Bah Logistics and they are going to help very well. Initially, I had two cars delivered and later added two more. They were always in contact with me, updating me about finding drivers and the transport process. Their reliability contrasts with my previous experiences, where other companies failed to deliver on time, even risking auction cancellation.

    One time, with one of the cars, I messed up. I gave the wrong stock number. We were supposed to pay more, but they found another driver, and they delivered the car on time. For transporting two cars, I was quoted $1300, which was $200 cheaper than other quotes I received. I didn't need to interact much with their customer service because they proactively kept me informed throughout the process. Overall, I find them to be the best car delivery service, and I highly recommend them.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 21, 2024

    Initially, our CEO set up the shipment through the Shiply website, and I took over the process mid-way. Things started off poorly as they promised to reach out a few days before the scheduled pick-up on September 20th, but they didn't. Despite repeated follow-ups, they seemed unprepared, and I had to push them to find a driver.

    Eventually, they assigned a driver at the last minute, just a day before the necessary pick-up. This made us consider other options due to their delayed responsiveness. The actual pick-up went smoothly—the drivers were professional and punctual. However, the drop-off process in Miami was troublesome. We faced issues with payment as our company doesn’t use Venmo. The driver almost left with our trailer due to delayed payments from BAH.

    While the actual driver was capable and mentioned they could complete the drive in one day, we had to stick to the two-day schedule for a conference. Unfortunately, the overall experience was disorganized and last-minute. I would rate my experience as a 1 because their communication was poor. There were additional issues on the return trip, like the lack of necessary equipment for unloading, which added to the stress. Their customer service, when I called, was responsive—I'd give them a 4 in that area, but the service as a whole deserves a 2. Pricing seemed standard compared to others, so I would rate that a 5.

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    Customer ServicePriceOnline & AppStaffBillingRates

    Reviewed Oct. 12, 2024

    I recently used Bah Logistics to transport a combine I had purchased to my farm. I found their service through Tractor House and considered two or three companies before choosing Bah Logistics. It was a little bit pricey but it was the lowest bid. The process involved submitting the equipment measurements on a haul board and accepting the lowest bid. They then contacted me to arrange pickup and delivery from Toledo, Ohio to Auburn, Kentucky, which took about three or four days.

    Overall, it was a good experience, though there was a hiccup with the payment. I had paid in full before delivery, but the driver hadn't received the payment, which led to a temporary hold-up at the drop-off site. Thankfully, it was resolved in about 15-30 minutes after I provided a receipt and contacted Bah Logistics, who got in touch with their accounting department to sort things out.

    The service from Bah Logistics' customer support was responsive and helpful, earning them a high rating in that area. The interaction with the delivery driver was professional and smooth. However, I rated the overall experience a three because if I hadn’t had the receipt, I might have faced paying double. Despite the issue, everything else, including the use of their website and communication, was satisfactory.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 22, 2024

    I moved and I needed to transport a personal vehicle for 500 miles, give or take. I liked the quick response from BAH Logistics and everything went smoothly with them. Their quote was competitive and it was listed pretty clearly online.

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    Customer ServicePriceStaffRates

    Reviewed Sept. 22, 2024

    I need a transport service because my car broke down when I was in Miami. I wanted to get it fixed where I live in Houston, so I had got it transported. It was a 2016 Dodge Challenger. I chose BAH because they did have the lowest price and they had really good, positive reviews. It looked very legit. Their customer service reps were consistent. They responded back right away. They explained their pricing well. My biggest concern was that there were no extra fees because I had a situation in the past with a transport company. So, I asked them in advance if there were any extra fees. They were a person of their word, so I appreciate that.

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    PriceRates

    Reviewed Sept. 19, 2024

    My daughter needed a car so we sent the Lexus to her. It was from here to Raleigh, which was about 800 miles. BAH did a good job and the price was very good and reasonable.

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    StaffTransparencyCommunication

    Reviewed Aug. 18, 2024

    BAH Logistics was very helpful and they kept me updated the best they could on what was going on and where they were at. The driver was on time and helped us unload the best he could. Overall, it was a good experience.

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    Response from BAH Logistics

    Thank you so much for your amazing review ,looking forward to serve you again in the future !

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    Price

    Reviewed Aug. 8, 2024

    I bought a tractor out of state so I needed a transport service and my experience with BAH Logistics was great. They communicated well and it was an easy transaction. Also, the quote was reasonable.

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    Response from BAH Logistics

    We are glad to hear that it went smoothly ,we look forward to working with you in the future ,thank you for your review .

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Aug. 4, 2024

    We're located in Puerto Rico and like to buy heavy equipment from government or private auctions. We don't have a way to transport the equipment down there. I discovered uShip about eight years ago and since then, we've been doing bidding auctions via uShip to get the transports, and BAH Logistics was one of the ones who got a good price and review. Most of the time, I'm in a hurry because once you bid and you win, you have about a week and a half to get the shipment out. So, sometimes I don't have the luxury of waiting longer to get my shipment. So, all I have to do is put my terms into the shipping description, and after that, I just follow the bidding process.

    There were several times that I had to call and remind BAH Logistics that they had a certain time to get the equipment out. They told me that once they send the first email, they have seven days, and I told them that they sent me that email but there's a job description on the bidding process. So, if they did the bidding process, they should know they have a certain time. So, I had to ask for more time because they weren't ready by the time it was supposed to get picked up.

    I explained to the lady that this was important. This time, it was about $25,000 in equipment. So, if they didn't do the shipment, I'll lose that shipment. They will do the bidding process again and if I want it, I have to pay double. The second thing was that the lady said they wanted to charge me an additional fee because it was a pick-up on the army base and that they had to have some clearance. But that was part of the description. If they were in a transport business, they should know where they're gonna be getting in. So, they got delayed because of that. That was the first time I worked with BAH and it wasn't a bad experience. It was just not great.

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    Response from BAH Logistics

    Thank you for your review

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    PricePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 3, 2024

    I needed BAH Logistics to move a motorcycle for me and I paid them with cash or Zelle. It was scheduled to have it picked up and then have it delivered the next day, and it was done on time. The driver parked on the street in front of my house and I just drove my motorcycle right up the ramp into the back of his truck, and then we secured it. It wasn't hard at all. BAH charged me exactly what they quoted and there were no additional fees.

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    Response from BAH Logistics

    Thank you for your great review ,it was a pleasure to serve a customer like you ,we are glad to hear that the process was smooth .

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    PricePunctuality & Speed

    Reviewed July 30, 2024

    I went through Shiply and BAH Logistics gave a good quote. They had good reviews, too. So, I used their service and the car reached its destination safely and quickly.

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    Response from BAH Logistics

    Thank you so much for your great review!

    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed July 11, 2024

    After they receive your money, they are totally rude and unprofessional. They charged me $381 for Express delivery, then upon delivery they charged an additional 1350 when the balance was only $1000. I have not been able to get a refund for my overcharges and they also damaged my vehicle And told me I only had until Monday to turn the information over to their insurance company. They have never gave me their insurance company information and I’ve never dealt with someone so unprofessional and rude ever. I just want to be treated fair. Please never use this company. They are a total scam. This is so sad that this going on.

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    Reviewed July 9, 2024

    The experience with BAH was easy and simple. The transport went smoothly and there was no damage to the Ford truck.

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    Response from BAH Logistics

    Thank you so much for your positive review. We're glad you were satisfied with our services and we're looking forward to your next project

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    Customer ServiceStaffRates

    Reviewed July 9, 2024

    It was a good experience with BAH and I'd recommend them. They have the highest star rating out of the 5 companies I looked at. They answered all my questions when I called and setting up the transport was easy. The driver communicated with me and was there when he told me he would be there. I told him in advance an alternative site if he couldn't get in. But I also told him he probably could 'cause the trucks come through there not infrequently.

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    Response from BAH Logistics

    We're happy to hear that you had a smooth shipment. We believe that communication is key for customer satisfaction. We hope to hear from you again.

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    PricePunctuality & SpeedRates

    Reviewed July 9, 2024

    I shipped my Jeep with BAH Logistics. They had a good price. They were fast and on time as well.

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    Response from BAH Logistics

    Thanks for the review. We take pride in knowing our customers are happy with their smooth shipping experience.

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    Staff

    Reviewed July 9, 2024

    The driver that we dealt with was awesome and my husband was so pleased with him. It seemed like it took quite a while before BAH Logistics was finally able to find somebody but that was part of the process. The driver kept in constant contact with us the whole way and so did BAH Logistics. That man knew what he was doing. He had some problems on the way, but he he let us know and he was still at the destination in plenty of time.

    We wouldn't have gone with BAH Logistics to begin with because the site that we were on was under a different name when they got the bid and when we looked, that company had bad reviews. But we're glad that we went with BAH Logistics after all because they did a good job. The vehicle was picked up in Iowa and delivered to New Mexico, and the transport took three days.

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    Response from BAH Logistics

    Thank you Cindy for the great review.

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    Customer ServiceTechPriceStaffRatesTransparencyCommunicationHonesty & Transparency

    Reviewed June 24, 2024

    When I accepted the offer on the Shiply website, BAH gave me a call right away to confirm that I was the one making the order. I also made the initial deposit. They gave me information as to each step of the way, when the person would come in and what time it would take for them to get to their destination. They were honest with the transaction and kept me updated. It was a good price as well. BAH said because they are using Shiply, Shiply will take their commission, and they will also take their commission. What is left is given directly to the driver. They broke it down to me saying, "These are the three kinds of transactions that will take place."

    I like the service. They promised to get the car picked up on a certain day and they did. The driver was good. He came and greeted me. He took pictures of my car before he took it there and sent it to BAH for them to know the condition of the car before it was sent to Columbus. They told me it should be there within seven hours and it was there around the same time. When they went there, they took a picture again and sent it to me, and there was no damage to the car.

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    Response from BAH Logistics

    Mr. Frank,

    The detailed review you left us was more then amazing.

    This helps us continue working hard.

    Hope to work with you again in the future.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 24, 2024

    BAH moved a mattress for me and did an amazing job. It was interesting how it worked out because I was having a hard time finding a service that would do it that was affordable and accommodating for what I needed. I was searching for everything and BAH ended up being the company that I found that could do it. As soon as they told me they could do it, they were clear about sending over the expectations. The communication was quick. It was a lot better than what I expected it would be. When the truck got there, I helped them move the mattress.

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    Response from BAH Logistics
    Thank you Michael for your awesome review.

    Working with you was a complete pleasure.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 22, 2024

    It was my first time using BAH Logistics and they had on-time delivery and pick-up, which was great. They were quick to respond and they kept the driver in the loop, which was a little concerning at first when you couldn't speak directly to the driver, but they handled it well. Their quote was a little high, but understandably because it was last minute and I needed a guaranteed delivery. Considering that, it was fine.

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    Response from BAH Logistics

    Thank you for the review.

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    PricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed June 2, 2024

    BAH Logistics' bid wasn't the best, but it was competitive and I like that they had good reviews. They did what they said they were gonna do. They found someone to do it at the price given and the person who did the job did it very well. They did it very fast, and I had no problems with him. My interactions with the driver was positive.

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    Response from BAH Logistics

    We are glad to hear that everything went well with your shipment, we look forward to serve you again in the future ,thank you .

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    Customer ServiceStaff

    Reviewed May 22, 2024

    BAH Logistics came and delivered a farm equipment for me and they were very good. It was coming to Virginia from Tennessee, which was about 800 miles. The rep I dealt with was very knowledgeable, too. I ship equipment all the time and BAH's quality of service is very high in terms of the time, the convenience, and the communication. I was impressed. The item arrived just as it was intended and it seemed like it was strapped down and delivered properly. They also assisted in unloading and I couldn't have asked for more.

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    Response from BAH Logistics

    We truly appreciate your fantastic feedback. It's great to know you had a smooth process and enjoyed our high-quality service. We are looking forward to assisting you again in the future.

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    Customer ServiceStaff

    Reviewed May 2, 2024

    I had a motorcycle shipped from California to Central Florida and they had it to me in 5 days. Excellent communication the whole way, the bike was strapped down securely and arrived in perfect condition. I was very pleased with their service. I would definitely recommend and use them again.

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    Response from BAH Logistics

    Gregory,

    It was a pleasure to serve a fantastic customer like you.

    Hope to work with you in the future.

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    PriceRates

    Reviewed April 29, 2024

    It was very straightforward with BAH Logistics. I told them what I needed and they gave me a price. My whole experience was a very positive one. If I needed to do something, I would use them again.

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    Response from BAH Logistics

    Dear Jay,

    Thank you for your gracious words! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

    We look forward to serving you again soon!

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    Staff

    Reviewed April 27, 2024

    I had to change the drop-off location and they were very responsive. Any time I would try to get ahold of them, they were easy to reach and easy to work with. The rep who helped me was good, communicative and flexible.

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    Response from BAH Logistics

    Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our team and that you're satisfied with the quality of our services. We truly appreciate your continued trust!

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    Customer ServicePriceRates

    Reviewed April 25, 2024

    I went through an intermediary broker called Shiply who gathered the information and then sourced it out for quotes. I got about 50 quotes back. BAH was not the lowest, but they were near the lowest and had a better stack of reviews. So I contacted them. They were very proactive in terms of reaching out to me and coordinating everything with great communication along the way. It was pretty straightforward. They delivered on time and on price.

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    Response from BAH Logistics

    Thank you for your wonderful feedback! We're thrilled to hear that you loved your services. Our team takes pride in delivering flawless shipments and providing excellent customer support. We can't wait to assist you with your future shipments!

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    Customer ServicePriceStaff

    Reviewed April 25, 2024

    My experience with BAH Logistics was great. They were very nice to deal with. I called on a Tuesday. They said somebody would be there by Friday. They would call me as soon as they got a driver and they did. They picked it up on Wednesday. Their quote was reasonable, too.

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    Response from BAH Logistics

    Thank you for your kind words! We're thrilled to hear that you're happy with our services and that we exceeded your expectations. We're always here to ensure you get the best results possible. Looking forward to serving you again in the future!

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    BAH Logistics Company Information

    Company Name:
    BAH Logistics LLC
    Company Type:
    Private
    Year Founded:
    2022
    Address:
    17620 Sherman Way #105
    City:
    Van Nuys
    State/Province:
    CA
    Postal Code:
    91406
    Country:
    United States
    Website:
    bahlogisticsusa.com