BAH Logistics

BAH Logistics Reviews

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About BAH Logistics

BAH Logistics LLC: Your Premier Transportation Partner We are committed to delivering exceptional transportation services and logistics solutions tailored to the unique needs of each client, ensuring the safe and efficient transport of a wide range of items, including vehicles, heavy machinery, boats, motorcycles, and various types of freight. Our team of seasoned experts is dedicated to meticulous handling and care, guaranteeing the secure delivery of your valuables from their point of origin to their final destination. As a company that is both certified and bonded with the FMCSA, we provide you with the assurance that your belongings are protected throughout their journey. Moreover, our comprehensive insurance coverage is seamlessly integrated into our transportation fees, affirms our dedication to delivering value and peace of mind.

Pros
  • Door-to-door and luxury services available
  • Insured transportation
  • Available in Hawaii
Cons
  • No online price generator
  • Requires phone consultation for all services

BAH Logistics Reviews

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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    Initially, our CEO set up the shipment through the Shiply website, and I took over the process mid-way. Things started off poorly as they promised to reach out a few days before the scheduled pick-up on September 20th, but they didn't. Despite repeated follow-ups, they seemed unprepared, and I had to push them to find a driver.

    Eventually, they assigned a driver at the last minute, just a day before the necessary pick-up. This made us consider other options due to their delayed responsiveness. The actual pick-up went smoothly—the drivers were professional and punctual. However, the drop-off process in Miami was troublesome. We faced issues with payment as our company doesn’t use Venmo. The driver almost left with our trailer due to delayed payments from BAH.

    While the actual driver was capable and mentioned they could complete the drive in one day, we had to stick to the two-day schedule for a conference. Unfortunately, the overall experience was disorganized and last-minute. I would rate my experience as a 1 because their communication was poor. There were additional issues on the return trip, like the lack of necessary equipment for unloading, which added to the stress. Their customer service, when I called, was responsive—I'd give them a 4 in that area, but the service as a whole deserves a 2. Pricing seemed standard compared to others, so I would rate that a 5.

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    Customer ServicePriceStaff

    Reviewed Oct. 12, 2024

    I recently used Bah Logistics to transport a combine I had purchased to my farm. I found their service through Tractor House and considered two or three companies before choosing Bah Logistics. It was a little bit pricey but it was the lowest bid. The process involved submitting the equipment measurements on a haul board and accepting the lowest bid. They then contacted me to arrange pickup and delivery from Toledo, Ohio to Auburn, Kentucky, which took about three or four days.

    Overall, it was a good experience, though there was a hiccup with the payment. I had paid in full before delivery, but the driver hadn't received the payment, which led to a temporary hold-up at the drop-off site. Thankfully, it was resolved in about 15-30 minutes after I provided a receipt and contacted Bah Logistics, who got in touch with their accounting department to sort things out.

    The service from Bah Logistics' customer support was responsive and helpful, earning them a high rating in that area. The interaction with the delivery driver was professional and smooth. However, I rated the overall experience a three because if I hadn’t had the receipt, I might have faced paying double. Despite the issue, everything else, including the use of their website and communication, was satisfactory.

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    Customer ServicePrice

    Reviewed Sept. 22, 2024

    I moved and I needed to transport a personal vehicle for 500 miles, give or take. I liked the quick response from BAH Logistics and everything went smoothly with them. Their quote was competitive and it was listed pretty clearly online.

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    Price

    Reviewed Sept. 19, 2024

    My daughter needed a car so we sent the Lexus to her. It was from here to Raleigh, which was about 800 miles. BAH did a good job and the price was very good and reasonable.

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    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2024

    BAH Logistics was very helpful and they kept me updated the best they could on what was going on and where they were at. The driver was on time and helped us unload the best he could. Overall, it was a good experience.

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    Response from BAH Logistics

    Thank you so much for your amazing review ,looking forward to serve you again in the future !

    Verified purchase
    Price

    Reviewed Aug. 8, 2024

    I bought a tractor out of state so I needed a transport service and my experience with BAH Logistics was great. They communicated well and it was an easy transaction. Also, the quote was reasonable.

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    Response from BAH Logistics

    We are glad to hear that it went smoothly ,we look forward to working with you in the future ,thank you for your review .

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 4, 2024

    We're located in Puerto Rico and like to buy heavy equipment from government or private auctions. We don't have a way to transport the equipment down there. I discovered uShip about eight years ago and since then, we've been doing bidding auctions via uShip to get the transports, and BAH Logistics was one of the ones who got a good price and review. Most of the time, I'm in a hurry because once you bid and you win, you have about a week and a half to get the shipment out. So, sometimes I don't have the luxury of waiting longer to get my shipment. So, all I have to do is put my terms into the shipping description, and after that, I just follow the bidding process.

    There were several times that I had to call and remind BAH Logistics that they had a certain time to get the equipment out. They told me that once they send the first email, they have seven days, and I told them that they sent me that email but there's a job description on the bidding process. So, if they did the bidding process, they should know they have a certain time. So, I had to ask for more time because they weren't ready by the time it was supposed to get picked up.

    I explained to the lady that this was important. This time, it was about $25,000 in equipment. So, if they didn't do the shipment, I'll lose that shipment. They will do the bidding process again and if I want it, I have to pay double. The second thing was that the lady said they wanted to charge me an additional fee because it was a pick-up on the army base and that they had to have some clearance. But that was part of the description. If they were in a transport business, they should know where they're gonna be getting in. So, they got delayed because of that. That was the first time I worked with BAH and it wasn't a bad experience. It was just not great.

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    Response from BAH Logistics

    Thank you for your review

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 3, 2024

    I needed BAH Logistics to move a motorcycle for me and I paid them with cash or Zelle. It was scheduled to have it picked up and then have it delivered the next day, and it was done on time. The driver parked on the street in front of my house and I just drove my motorcycle right up the ramp into the back of his truck, and then we secured it. It wasn't hard at all. BAH charged me exactly what they quoted and there were no additional fees.

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    Response from BAH Logistics

    Thank you for your great review ,it was a pleasure to serve a customer like you ,we are glad to hear that the process was smooth .

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 30, 2024

    I went through Shiply and BAH Logistics gave a good quote. They had good reviews, too. So, I used their service and the car reached its destination safely and quickly.

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    Response from BAH Logistics

    Thank you so much for your great review!

    Customer Service

    Reviewed July 11, 2024

    After they receive your money, they are totally rude and unprofessional. They charged me $381 for Express delivery, then upon delivery they charged an additional 1350 when the balance was only $1000. I have not been able to get a refund for my overcharges and they also damaged my vehicle And told me I only had until Monday to turn the information over to their insurance company. They have never gave me their insurance company information and I’ve never dealt with someone so unprofessional and rude ever. I just want to be treated fair. Please never use this company. They are a total scam. This is so sad that this going on.

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    Verified purchase

    Reviewed July 9, 2024

    The experience with BAH was easy and simple. The transport went smoothly and there was no damage to the Ford truck.

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    Response from BAH Logistics

    Thank you so much for your positive review. We're glad you were satisfied with our services and we're looking forward to your next project

    Verified purchase
    Customer ServiceStaff

    Reviewed July 9, 2024

    It was a good experience with BAH and I'd recommend them. They have the highest star rating out of the 5 companies I looked at. They answered all my questions when I called and setting up the transport was easy. The driver communicated with me and was there when he told me he would be there. I told him in advance an alternative site if he couldn't get in. But I also told him he probably could 'cause the trucks come through there not infrequently.

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    Response from BAH Logistics

    We're happy to hear that you had a smooth shipment. We believe that communication is key for customer satisfaction. We hope to hear from you again.

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 9, 2024

    I shipped my Jeep with BAH Logistics. They had a good price. They were fast and on time as well.

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    Response from BAH Logistics

    Thanks for the review. We take pride in knowing our customers are happy with their smooth shipping experience.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 24, 2024

    BAH moved a mattress for me and did an amazing job. It was interesting how it worked out because I was having a hard time finding a service that would do it that was affordable and accommodating for what I needed. I was searching for everything and BAH ended up being the company that I found that could do it. As soon as they told me they could do it, they were clear about sending over the expectations. The communication was quick. It was a lot better than what I expected it would be. When the truck got there, I helped them move the mattress.

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    Response from BAH Logistics
    Thank you Michael for your awesome review.

    Working with you was a complete pleasure.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 22, 2024

    It was my first time using BAH Logistics and they had on-time delivery and pick-up, which was great. They were quick to respond and they kept the driver in the loop, which was a little concerning at first when you couldn't speak directly to the driver, but they handled it well. Their quote was a little high, but understandably because it was last minute and I needed a guaranteed delivery. Considering that, it was fine.

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    Response from BAH Logistics

    Thank you for the review.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 2, 2024

    BAH Logistics' bid wasn't the best, but it was competitive and I like that they had good reviews. They did what they said they were gonna do. They found someone to do it at the price given and the person who did the job did it very well. They did it very fast, and I had no problems with him. My interactions with the driver was positive.

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    Response from BAH Logistics

    We are glad to hear that everything went well with your shipment, we look forward to serve you again in the future ,thank you .

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed May 2, 2024

    I had a motorcycle shipped from California to Central Florida and they had it to me in 5 days. Excellent communication the whole way, the bike was strapped down securely and arrived in perfect condition. I was very pleased with their service. I would definitely recommend and use them again.

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    Response from BAH Logistics

    Gregory,

    It was a pleasure to serve a fantastic customer like you.

    Hope to work with you in the future.

    Verified purchase
    Price

    Reviewed April 29, 2024

    It was very straightforward with BAH Logistics. I told them what I needed and they gave me a price. My whole experience was a very positive one. If I needed to do something, I would use them again.

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    Response from BAH Logistics

    Dear Jay,

    Thank you for your gracious words! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

    We look forward to serving you again soon!

    Verified purchase
    Staff

    Reviewed April 27, 2024

    I had to change the drop-off location and they were very responsive. Any time I would try to get ahold of them, they were easy to reach and easy to work with. The rep who helped me was good, communicative and flexible.

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    Response from BAH Logistics

    Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our team and that you're satisfied with the quality of our services. We truly appreciate your continued trust!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed April 25, 2024

    I went through an intermediary broker called Shiply who gathered the information and then sourced it out for quotes. I got about 50 quotes back. BAH was not the lowest, but they were near the lowest and had a better stack of reviews. So I contacted them. They were very proactive in terms of reaching out to me and coordinating everything with great communication along the way. It was pretty straightforward. They delivered on time and on price.

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    Response from BAH Logistics

    Thank you for your wonderful feedback! We're thrilled to hear that you loved your services. Our team takes pride in delivering flawless shipments and providing excellent customer support. We can't wait to assist you with your future shipments!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 25, 2024

    My experience with BAH Logistics was great. They were very nice to deal with. I called on a Tuesday. They said somebody would be there by Friday. They would call me as soon as they got a driver and they did. They picked it up on Wednesday. Their quote was reasonable, too.

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    Response from BAH Logistics

    Thank you for your kind words! We're thrilled to hear that you're happy with our services and that we exceeded your expectations. We're always here to ensure you get the best results possible. Looking forward to serving you again in the future!

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    BAH Logistics Company Information

    Company Name:
    BAH Logistics LLC
    Company Type:
    Private
    Year Founded:
    2022
    Address:
    6333 Coldwater Canyon
    City:
    North Hollywood
    State/Province:
    CA
    Postal Code:
    91606
    Country:
    United States
    Website:
    bahlogisticsusa.com