AutoNation Reviews

Minutes ago. Where to start. They put an warranty in my contract for 900 that I never knew about then the Jeep had problems. Went there. They told me that they fix it but all they did is shut off the engine light. They gave me an invoice for what they did. I went home after the manager told me I was raise wrong and he changed his mind and said I'm not getting my money back not knowing that I'm a master tech for 30 years. I checked what they said they did and guess what. Nothing was done so I called them. Told them what I found and told them to just give me the parts they did. LOL. Their tech said it needed a 600 part to fix it and it wasn't under warranty even though I bought it a week before and they said it had a warranty on it for 4 months or 4000. I might have put maybe 75 miles and the finance girl is real sneaky. I hope this help anyone to stay away.

The amount of time it takes to change 4 wheels on my jeep and this is the second visit for this. The first visit I was in at 8 am to have the wheels changed and I asked if they ordered the correct ones. I was told yes. 4 hours later I was told that they ordered the wrong wheels. I also asked if I could keep the old wheels and was told that I would have to pay a core charge of $25. Per wheel. This second visit I was in at 8:30 am. Finally at about 14:30 it was ready. Not sure why it takes 6 hours to change the wheels. I asked again about keeping the wheels and was told it would be a $50. Core charge per wheel. At that point I said no. They did fill my gas tank on the first visit and offered a rental car for the second visit which I declined. I didn't need it.

Stop the lies! The people there were nice. I fractured my foot and need money ASAP since I can't work. They said, "Bring your van over; we will cut you a check on the spot." So I did, we made a deal. They took possession of van. I deposited the check. The bank said there's a 7-day hold. 2 days later, Nissan Finance calls me, wanting me to make a payment or I will be charged late fees.

Service Department: If I could give less than 1 star I would. I had a check engine light come on my 2018 f350 diesel. Over boost condition. Adam and the service group have no clue what they are doing. I was charged nearly $400 for a diagnostic fee that included a failed turbo, oil pan gasket, rear ring and pinion, and failed track bar. After towing my vehicle from the stealership to an independent ford master mechanic, turns out I had two faulty sensors (not a failed turbo), a missing rear brake caliper bolt (not rear ring and pinon), track bar bushings and an upper oil pan gasket that needed repairs.

Went with the intention of selling my Chevy Equinox on Saturday online offer was $12400 after sitting for an hour and 45 minutes they came back with an appraiser of $9407. I expressed i was a loyal customer with my family and had purchased several auto (18) reply was that's what's worth. Well Carvana gave $12600 guess who missed out on a excellent condition - low milage - front line ready unit. Still scratching my head about the outcome. It shouldn't have take that long to be disappoint, while the representee was very cordial. also, I would think a dealership such as Auto Nation Doral would take better care of store appearance the customers chairs look like they have purchased since store open (worn - damaged) embarrassing. Completely disappointed in the process, guess I'm never going back! I think it's time for you all to think in replacing some management staff - or do what you guess do switch them to another location

Bought Jeep 90 day warranty or 4000 miles. It’s a joke. Doesn’t cover major electrical component and no rental car provided. In shop 2 week after 2 months ownership. Parts on back order no idea for time frame. Left me totally stranded. 15,000 miles on it.

I purchased a 2019 Lincoln Nautilus on May 5, 26. On the way home to Myrtle beach, I noticed some transmission issues. I called the dealership about the issue and no response. So I drove it back to Charleston (2.5 hours 1 way) for them to say they would take the car back and release the loan, that was May 12. Since then after many calls to the dealership, which I was never allowed to talk to the manager, I was told by the sales person they were working on it... How long does it take to fill out a release paper. I found out they are using my 90 day warranty to get the car fixed.... That seems crooked too. Still no car, still making payment, and have turned over the attorneys. If you read all of these BAD reviews and still buy a car there, well that's on you.... These folks LIE, and should be closed down.

Second time visiting AutoNation. They gave me a quote online, but when I arrived, they suddenly claimed issues with the vehicle to lowball the offer. Wasted an hour. I went to Carvana instead and got the full quoted price in 10 minutes. I won’t be returning to AutoNation.

Hours, time, and money wasted! I would not recommend this dealership to anyone. BEWARE! Based on my experience, they showed very little regard for my time, money, or commitment as a customer. Don't waste your time with this dealership. I spent several days negotiating the purchase of a 2022 GMC Sierra 3500 Denali. Before I ever paid for a third-party inspection, I had already informed the dealership that I intended to move forward with the purchase. The only remaining issue was correcting the tax calculation on the paperwork. Because I was committed to buying the truck, I paid $173 out of my own pocket for a third-party inspection. I also reviewed service records, obtained repair invoices, verified tax information directly with Mississippi authorities, and worked through financing and shipping details.

I had a great experience with Auto Nation Chevrolet on my recent visit. I went in for a total tune-up and fuel system cleaning. They sent me a video of work being performed and an inspection of my truck. They did the job in a timely manner and even gave me a ride home and picked me up after the work was done. Got to thank Aaron ** for keeping updated on the job. I will continue bringing my truck back for future work.