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Buyer's Choice Award Winner

American Dream Auto Protect Reviews

4.1
2,268 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Author picture
Edited by: Morgan Cutolo

About American Dream Auto Protect

American Dream Auto Protect sells three levels of vehicle service contracts, also called extended auto warranties. These plans are available for both new and used vehicles. You can also customize your policy so you don’t pay for coverage you don’t need. American Dream Auto Protect’s service department is available 24/7 to answer questions and connect you with its network of ASE-certified mechanics.

Visit americandreamautoprotect.com
Pros
  • Covers new and preowned vehicles
  • Three plan options
  • Network of over 50,000 mechanics
  • 20-year age limit on vehicles
Cons
  • No online pricing
  • Not available in California or Washington

American Dream Auto Protect Reviews

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    Page 15 Reviews 1875 - 2025
    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed Oct. 27, 2023

    Great communication and answered all my questions. I sincerely appreciate the quality of customer service and the quick response to my questions. I will definitely be more comfortable knowing my vehicle is covered. Thank you so much for your assistance with this process. This is a great opportunity for anyone looking to get coverage.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2023

    Will was a referral from my mother who is also shopping for an extended warranty. He was able to get me a plan that met my needs with a minimum of fuss. Quick, efficient, and extremely personable. I asked him to call me back in the evening to settle up and he was right on time. Excellent service.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed Oct. 26, 2023

    John (manager) was very friendly and helpful and offered me a lot of affordable options. I was quite pleased with my service. I am covering a 2016 Ford Escape which I bought recently with over 100,000 miles. I am a senior on a budget and was given a very affordable rate plan.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 26, 2023

    Great experience with Derrick ** setting up new warranty program! Got the senior discount and veteran discounts. Very helpful in completing this transaction. I would recommend him for your services. Thank you!! Very helpful. I suggest using him for your transaction.

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    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Oct. 25, 2023

    The experience was fantastic, the manager locked me in at a discounted rate. Got 5 years and was Able to meet my financial and warranty needs. I am purchasing a warranty my Dodge Chalky and the warranty great fit my needs. Overall am looking forward to telling fri of this company.

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    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed Oct. 25, 2023

    We are very pleased with the way we were treated by American Dream representatives. We had conversations with Richard as well as Henry. We are getting a good price on coverage for my car and will add John's truck at a later date. American Dream gave us the best of any that we talked to.

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    Verified purchase
    Coverage

    Reviewed Oct. 24, 2023

    He took the time to ensure I understood the information he provided. He also found a way for me to afford the best policy for my car. I hope I never have to use this service! It gives me peace of mind to have it. I can not afford to get a new car right now.

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    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Oct. 24, 2023

    Kyle was great explaining the policy coverage with me.. He understood my needs and helped me with a great deal. Very professional and so genuine. I WILL DEFINITELY recommend Kyle to my family and friends. Kyle expained the bumper to bumper coverage very precise and answered all my questions. I can't wait to use the service in the future.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Oct. 24, 2023

    I talked with a Frank, he was very friendly, and knowledgeable to all my questions and concerns, I feel as a weight was lifted, my car is getting older and my old warranty expired. I got a quote and signed up immediately. Thank you Frank! I recommend American Dream Auto protection to anyone and everyone. Can't wait to receive my welcome package.

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    Verified purchase
    Staff

    Reviewed Oct. 24, 2023

    Derrick was fantastic, right off the beginning he was going to give me a better deal than Endurance did. And he was true to his word. And he's taking care of canceling Endurance for me, that's taking the stress off of me which is great. I couldn't be happier with the deal he gave me. I have a very big smile.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed Oct. 24, 2023

    McKenzie ** was the agent that helped me with my policy. After talking with 8 other companies with pushy, hard sales agents, it was a total delight speaking with McKenzie. I found him to be a true professional; he answered all of my questions to my satisfaction. I am a senior citizen and I know I can be annoying, but he tolerated me and we ended up having a great conversation. I appreciate him asking about my veteran and senior status which gave me a price reduction. I wish I would have called American Dream first. Thank you McKenzie for your professionalism, patience, and sense of humor.

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    Verified purchase
    CoveragePriceStaff

    Reviewed Oct. 24, 2023

    Front start to finish John has been extremely professional and productive on getting me a plan that fit for me and my 2019 Honda Accord. He went through many options and made sure it was the coverage I needed. Got me an affordable plan that will save me in the long run. It’s a bumper to bumper coverage and it makes me feel protected in the long run

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    Verified purchase
    Staff

    Reviewed Oct. 24, 2023

    John ** was Very helpful with an auto warranty for my Jeep Grand Cherokee. He offered me several options and was courteous. Would recommend to family and friends. He also explained the company's reputation and dating and reviews. I had researched many other companies. Overall good experience with purchasing the product and look forward to using your services if needed.

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    Verified purchase

    Reviewed Oct. 24, 2023

    Derrick did a very clear consultation with me explaining all the ins and outs of their warranty protection plan. I was very pleased with all that the warranty has to offer. I'm feeling more comfortable about buying a used vehicle that isn't coming with any warranty. I appreciate the time I was allowed to make this transaction.

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    Verified purchase
    TechPunctuality & SpeedEase of Use

    Reviewed Oct. 24, 2023

    The purchase experience with ADAP was very good. The account manager explained the program and didn't try to oversell its benefits to get me to sign. I will review the contract during the 30 day period waiting period to be sure that the discussed benefits are available and easy to use.

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    Verified purchase
    CoverageTechSales & MarketingStaff

    Reviewed Oct. 23, 2023

    I am a Marine Veteran. Derrick looked for all possible ways to find discounts. Went out of his way to meet my needs and match competitors. He actually beat them which persuaded me to go with it. The plan mentioned is also amazing and he has thorough explained no my coverage which pretty much matches the one sold at dealerships. I highly recommend this plan.

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    Verified purchase
    Customer Service

    Reviewed Oct. 23, 2023

    Kyle ** is one of the best salesmen I have ever encountered. He answered all my questions carefully and gave me all the information I needed. I never purchase anything over the phone without some time to consider all options but he made me very comfortable addressing all my options that I did purchase the extended warranty from your company.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed Oct. 23, 2023

    The representative was great in explaining the policy and gave me a lot of insight on why it’s important to have a warranty on the vehicle. He was very professional at his job, and he tried to get me the best price he can for my warranty. I would suggest anyone who has a vehicle or just purchased a vehicle to contact American Dream Warranty because you will sleep well at night knowing your vehicle is covered.

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    Verified purchase
    CoveragePriceBilling

    Reviewed Oct. 22, 2023

    Derrick from American Dream did a good job of explaining policy and getting me a good deal. Adjusted policy to start when my current policy is over. Made payments to work for me. Derrick did a good job of making me feel comfortable with an expensive decision. He did good.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 21, 2023

    Derrick was very knowledgeable and proud to work for his company. Extremely considerate of my needs and many concerns. I feel like he went above and beyond in two separate ways. Seriously, outstanding service and effort. I feel like I got a great policy for a great deal. Derrick was very personable and professional. He took pride in the company and the product.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 20, 2023

    Very knowledgeable and patient. Rick **. Was very helpful. I would recommend him to all friends and family members. Leadership should be very appreciative of his knowledge and professionalism. Price was good. Looking forward to a lasting relationship.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Oct. 20, 2023

    Tom ** was my representative and was very patient with providing all information and answering my questions. Due to this I did purchase the service agreement and look forward a to good relationship with American Dream. I will be happy to refer friends and family based on this experience today.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 19, 2023

    Derrick was very great at his job, went above and beyond to get me the best deal he could! He was polite and I felt comfortable talking to him about my needs. Thank you for all your help! I look forward to building a relationship in the years ahead, I hope I won't have to use this but if I do I know I'm covered!

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    Verified purchase
    Staff

    Reviewed Oct. 19, 2023

    Anthonthy M was very pleasant and personable. He was thorough, asked every question I had with professionalism. It was a pleasure doing business with him. I shopped around with other companies and decided on American Dream Auto Protect. I hope we have a pleasant future together. So far this has been a great experience.

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    Fred increased rating by 2 stars.
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffTimeliness
    After a positive interaction with American Dream Auto Protect, Fred increased their star rating on Oct. 23, 2023.

    Updated review: Oct. 23, 2023

    **Update: after speaking with "Henry **" a vice president of sales, he profusely apologized for the unprofessional manner in which I was treated. He informed me that disciplinary action would be taken by the company on this employee and he was more than 90% sure this individual would be terminated. I agreed to remove the review only if they fired this person. I was surprised that a person with his title and function had no direct involvement in disciplinary action. He gave an explanation of thier process and alluded that it was most likely a sure thing.

    After reading all of the negative reviews and knowing that I have no way of knowing if they actually fired this person, I decided to leave the initial review with this update and change the rating to a neutral one. It appears that there is a script that is being used to play on the emotions of persons who care about others' ability to make money based on the actions of some bad apples. It's a manipulation tactic that has probably saved them from many more bad reviews.

    Original Review: Oct. 19, 2023

    I called this company for a quote for a vehicle I was considering to buy. The other car I was looking at came certified through the manufacturer. One week after my quote, the sales person called me back to check which purchase I made as agreed upon. I thanked the sales person but told him I went with the car that was certified and therefore didn't need the warranty. He attempted to offer the warranty at a "deep discount". I needed to reaffirm that I did not need a warranty, firmly decline the offer and ask that I be taken off their list for future consideration. He agreed and we hung up. I received another SIX calls on the matter where I asked the same; to be removed from their system. I was ensured on that 6th call that he, himself, would remove me and apologies were in abundance. The very next day, I receive two text messages!!

    I called back and the person (Henry) was rude, obnoxious, aggressive and refused to put me on with a manager. We argued back and forth and the amount of unprofessional rapport was astounding. I had to hang up and call back. I left a message asking for a manager to call me back. 2 minutes later. I received a phone call by someone who claimed to be a manager and apologized for the behavior and concluded that he would take me off the list. He again called me back 15 minutes later to verify I was taken off. It is for this reason I WILL NEVER USE THIS COMPANY. They can't be trusted based on this level of unprofessional behavior. If someone from corporate reads this, please reach out to me to discuss.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Oct. 19, 2023

    The communication with Derrick was informative and delivered in a manner that even I could understand. All the questions that I could think of at the time were answered in an understandably format. Derrick presented the pros and cons of the policy and acceptance my 4000$ without blinking an eye. I would recommend this company based on what I have been told but the proof will be dependent on my first claim.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRatesHonesty & Transparency

    Reviewed Oct. 18, 2023

    I filled out the online form only to get information i.e. prices coverage, etc.. The gentleman that called me back was excessively chatty. I couldn’t get a word in edgewise. When I told him that I was doing comparisons he gave me the prices and rattled off the coverage. I asked him to send it to me so that I could go over the information, he ignored my request and repeating the coverage, repeating the price and saying that he could give me this great deal and what would it take for me to sign up? I tried to tell him nicely that I only wanted the information at this time and if the rates were comparable, I would definitely return his call. He continued speaking over me louder and louder.

    After asking him several times to let me finish speaking, I finally I got so frustrated I had to tell him to shut up- which he did not. He kept talking over me and going over the coverage. I asked again if he would just be quiet and let me speak and just tell me that he would send me an email with all of the information. This went on for a good 15 minutes -He would not let me speak and just kept pressuring me and pressuring me to sign the deal right now and that he would give me this great deal if I signed. I finally had to tell him again to shut up and let me speak and then I told him that he was being obnoxious and pushy and I was not going to buy anything unless he shut up. It began to seem so comical and unrealistic, and I was just amazed that this person was so obtuse. Honestly, I think he was on speed or something because he was just rattling off information and I finally had to hang up on him. I would not do business with these people ever.

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    American Dream Auto Protect
    Response from American Dream Auto Protect
    We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
    Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
    Thank you,

    The American Dream Auto Protect Team

    Verified purchase
    PriceStaffRates

    Reviewed Oct. 18, 2023

    Tom ** was very professional with his presentation of the information. He was helpful in getting me the most for my money. I will recommend him to my friends and family if they are interested in extended warranty for their cars. With today's high cost of vehicle repairs, extended warranty is a smart move.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 18, 2023

    I was very dissatisfied with Endurance & their hidden policies. I was to be contacted by my new Kyle who took his time & with exceptional knowledge & patience went over all the required needed information which finally sold me. I found Kyle very helpful and I will definitely have my contact him. Thank you and a great job.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 18, 2023

    I was looking for a new policy for my car and Sam was very helpful. He took the time to answer all of my questions, was polite and not pushy. He went through all the details of the coverage step by step. I would definitely recommend him if you are looking.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed Oct. 18, 2023

    I want to thank John ** for his diligence in working with me on getting the best price for the platinum plan. I feel confident that he will go the extra mile helping me through my plan. He was very knowledgeable and answered all the questions I had for him.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 17, 2023

    John was very Accommodating and professional. He found every possible way to help and make this experience easy. I really recommend this company to anyone looking for warranties for their vehicle. Especially dealing with Jonathan. He helped us get extra discounts for senior and also answered every question that we asked him without hesitation. He is a very kind gentleman. Knowledgeable and Eager to please.

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    Verified purchase
    CoverageRefunds & PayoutsStaff

    Reviewed Oct. 17, 2023

    Please check this company out. Very good deals for veterans and everyone with a car off warranty. Kyle helped and even got my other coverage reimbursed. I recommend this for and special thank you to Kyle for the excellent service and help. This is good coverage for all. Highly recommended for everyone.

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    Verified purchase
    Customer ServiceBillingRates

    Reviewed Oct. 17, 2023

    I worked with Samuel today to purchase an extended warranty plan for my 2022 Dodge Charger. He was wonderful to work with and we discussed payments and the down payment. He also gave me a deduction on the downpayment. Was a pleasure working with him. American Dream has great rates, and they are very easy to work with. I will tell all my friends about American Dream and the great customer service they have.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 16, 2023

    John worked with me with every need I had. He helped me manage a plan that was perfect for me and my fiance. Haven't gotten to use to the policy yet, hopefully won't have to, but either way John gave me peace of mind in case I do. A+++ would suggest to use.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2023

    John was a great help to me. I explained my situation to him and fixed me up with a great deal on my vehicles. He explained everything thoroughly and really impressed me with courtesy and just easy to talk with. I am glad I called and will recommend you all to everyone. Thank you!

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed Oct. 15, 2023

    American Dream was the first to respond to me and what they told me didn't sound bad. A couple of days later, I was concerned. They initially had me on a three-year contract, where I paid annually, and I wasn't comfortable with that, especially after reading the Better Business report. When I was trying to cancel back out in the 30 days, they made me a better deal to where it was gonna be on a monthly payment and if it ends up that they're charlatans, then I'll only be out that month. So they made me a better deal that made it less nervous for me. They told me that they were gonna send me a list of places in my area that work with them, but they never did. I've asked three different times for that list and never got it.

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    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsStaff

    Reviewed Oct. 15, 2023

    American Dream's rep called me and said he wanted to show me their extended warranty. I told him that I already bought one and when I told him which company I used, he said some things that I was not aware of. So, I told him that I would call and talk to that company and the BMW dealer. And if they didn't accept that company, then I would ask if they accepted American Dream. If they did, then I'd order from him. So, I did. He was pretty pushy, which I'm not a big fan of. But he was persistent and he did well. The cost was too high, but I understand the warranty can pay for itself in one issue. At the same time, you're limited on how much you can do per issue, so that's my only concern. But we'll find that out when that happens.

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    Verified purchase
    Sales & MarketingStaffHonesty & Transparency

    Reviewed Oct. 15, 2023

    American Dream's rep was very helpful. The rest of the companies got brokers and I've been lied to so much. But I felt comfortable with that guy. I signed up for my 2020 GMC Canyon and he broke down the process for me. He kindly filled me in a lot of the spots I didn't understand about the warranty while every other company tried to sell me one.

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    Verified purchase
    Coverage

    Reviewed Oct. 15, 2023

    The guy who sold me my warranty was wonderful. He really knew what he was doing and he seemed more like a person and wasn't pushy at all. The coverage was really good, too.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 15, 2023

    I put an inquiry in online and then received a call back from them. The first person I spoke with was quite professional and friendly. I looked at a few other options and a supervisor called me a little bit later. We had a conversation and worked out what seemed to be an acceptable rate at the time so I signed up with them. But my wife and I discussed a little bit further and decided not to have any extended warranty for service protection plan. I cancelled on the 2nd of October. I called and they tried to dissuade me. It took a little bit of persuasion, but they sent the documentation and I submitted it. I am still waiting for the charge to be reversed, though.

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    Verified purchase
    Customer ServiceCoverageTechSales & Marketing

    Reviewed Oct. 15, 2023

    The sales guy I first talked to, Alex, was good and he was a really nice guy. He talked me into it but I was not doing my research then. I had to call them back but I talked to his partner because he was not there. One thing that I don't like is the little contract thing that they sent me. I can't read it. It's so small. Also, the mileage is only up to 200,000 miles but it's fine. Other than those, I've already told a couple of people about it.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 15, 2023

    It was an easy process of getting signed up. They were very helpful and they explained everything carefully. Also, the price is better than most companies.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 15, 2023

    Sam was absolutely fantastic. He was first name basis and he followed up. American Dream's prices were fair, and everything was laid out. The whole experience was good.

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    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed Oct. 15, 2023

    I had a good experience with the rep. He explained everything very well. The price is comparable. It was the same kind of coverage that other providers offered but it had more miles. They covered more too.

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    Verified purchase
    CoveragePriceStaff

    Reviewed Oct. 15, 2023

    I liked the way that the representative of American Dream explained the company. There were no pushy tactics. It didn't seem like he was selling me. All my questions were answered. The rep was very thorough and polite. Also, I like the idea that if I felt I wanted to change the policy from my Prius, I could transfer it with no issues over to my other vehicle. But it was a little pricey.

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    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed Oct. 15, 2023

    I've been with American Dream for over a month. I spoke to a man named Kyle and I'm still waiting for some paperwork. He sent me an email asking how I liked the experience but never said anything about sending any paperwork. He’s been perfectly pleasant. But I'm not getting everything that I asked for. I got a policy number, and that's all I got.

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    Verified purchase
    CoverageSales & MarketingRates

    Reviewed Oct. 15, 2023

    I wanted the five-year, 100,000 miles, once it does the 120,000-mile Volkswagen inspection. They offered me a discount and they sent me a booklet on what is covered. Everything's great with them. However, they need to include the taxes with whatever rate.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRatesHonesty & Transparency

    Reviewed Oct. 14, 2023

    Derrick, our customer service rep, was very helpful. He was honest and informative and overall just a friendly person to talk to. Tried really hard to make sure we were happy with the coverage offered to us, and he even tried to get the initial price reduced somewhat to better fit our budget. So far, we are happy with the choice of warranty company we chose.

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    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffRates

    Reviewed Oct. 14, 2023

    The sign up process was nice. The guy that I talked to seemed friendly enough and wasn't too pushy. The price fit into what I was looking for. It was decent. The terms looked pretty standard for a warranty. He talked a little bit about the co-pay, but it was a little bit higher than I thought it was when I got it. American Dream has a website, but it isn't informative. It kind of makes you wonder what you have once you bought it. I have the paperwork but there wasn't a lot of reassuring because it was just a lot of their literature, and they could have said whatever they wanted to on their website. The guy I talked to did say if I have any questions, I could call him back. It made me somewhat comfortable, but somewhat leery too.

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    Verified purchase
    Customer ServiceCoverageTechPriceOnline & AppRefunds & PayoutsBillingRates

    Reviewed Oct. 14, 2023

    I bought the platinum package. It covers pretty much bumper to bumper. The only drawback I had about it is American Dream doesn't have monthly payment plans. You pretty much pay for everything in advance. But as long as they are able to cover my vehicle, I'll be very happy with them. I brought my truck into Toyota dealership. I had some extensive work done to the engine the past couple of months before I got the warranty, and I went up for a sticker. They noticed that a power steering line was leaking. It's not leaking bad, but it needs to be replaced. So, instead of leaving my truck there, I drove the truck home. I called American Dream and they told me that Toyota had to call them to start the claim. So, Toyota called them yesterday, but I haven't heard anything from American Dream yet. I wanted to go in to their website and see if my claim was there, but I can't find it. Their website only shows to contact them for certain pricing plans.

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2023

    It did a good job. It told me everything I needed to know in order to get my job done. I really appreciate it. It was very professional, it did and answered all my questions. You gave me other questions, choices, and things like that. I think that he was still very professional in lighting.

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    Verified purchase
    CoveragePriceRates

    Reviewed Oct. 14, 2023

    I initiated contact looking to cover my vehicle and I couldn't be more pleased with Derrick and his ability to empathize with my situation. Not only did I get a great price on my platinum package, but I was given an extended time-frame as well. Derrick thank you for all you have done for me!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 14, 2023

    I worked with David at American Dream Auto Protection. It was a smooth flawless experience and I had no problems and he answered all my questions. He was super kind and respectful for the entire call and was personable as well. It didn't feel like I was talking to a robot.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Oct. 13, 2023

    I want to say Sam ** was very helpful and knowledgeable about the plans and he helped me considerably with my 2015 Chevy Tahoe LTZ. I highly recommend anybody who is looking for a warranty to speak with Sam **. Thank you so much. And honestly I shopped around before I made my decision to go with American Dream warranty and they beat the competition.

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    Verified purchase

    Reviewed Oct. 13, 2023

    I received great information about the extended warranty service on my vehicle and on my plan that I selected. I would highly recommend this company to family members because of the automobiles they drive. I'm looking forward to the services I will be receiving. I compared this company to others and I decided to go with American Shield. Thank you once again Tom for your service.

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    Verified purchase
    Customer ServiceTechSales & MarketingStaff

    Reviewed Oct. 13, 2023

    Great customer service and accommodation of two vehicles for a great discount. I had a good conversation with the agent and everything was done timely and in order. Wasn’t a lot of information needed to complete the process. Anxious to see how everything works out when I take my car in for repairs at my local dealer.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed Oct. 12, 2023

    We were looking for information on an extended warranty for our 2014 Range Rover Evoque. Sam was very friendly, patient and efficient as we had many questions and need clarification on a number of things. I feel that Sam gave us the best price and terms possible. We are happy with the purchase we made.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Oct. 11, 2023

    I exchanged several emails and phone calls with American Dream Auto Protect. Their sales team is always professional and responsive to questions. Derrick ** did a great job talking me the policy and financials. I would recommend ADAP be in anyone’s consideration set when looking at extended warranties.

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Oct. 11, 2023

    John was very helpful and nice. He did not pressure me and explained everything very well. I already have one vehicle insured with American Dream. They are very reputable and do what policy states. Very good customer service. I will definitely recommend them to friends. I checked with other companies and theirs is the best!

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    Sales & MarketingStaff

    Reviewed Oct. 11, 2023

    My experience with Kyle today was great, I was gonna purchase a extended warranty with car shield but he gave me a great deal that I couldn't turn down!! He was very patient and answered all my questions and concerns. He also gave us a military discount and senior discount and was a great salesman that deserves a raise :)

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    Customer ServiceStaff

    Reviewed Oct. 10, 2023

    Very pleased with the service I had today, Derrick was an excellent help. I was shopping around companies and this seemed to be the ebay fit. I went around and at the time I was able to join but I reached back out and they were still willing to help me! Derrick made me feel very welcomed and like family. We were able to discuss other things than just business. I would highly recommend American Dream Auto Protect to my family and friends and anyone looking to get a great deal with great service.... this is the company for you! Give them a call!

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    Reviewed Oct. 10, 2023

    Spoke to Derrick and he gave me Great service on a warranty. I’m a senior and a veteran. He gave me a by giving me great service on something I really wanted, I have a 2014 Town and Country car and I really wanted a good service plan. And I thank you so much for the perfect service I received, thank you!!!!

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    CoverageStaff

    Reviewed Oct. 9, 2023

    Good afternoon and to whom it may concern, I’d like to make a comment about the great service I received today as I was doing some research about a warranty policy and Kyle was super helpful and extremely knowledgeable about what I was looking for, so he deserves a good thank you for helping me and I look forward to working with him again soon.

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    Customer ServiceCoveragePriceStaff

    Reviewed Oct. 9, 2023

    David was very helpful in explaining the auto extended warranty process. Went over all parts covered and associated costs for the 5 year plan or 60,000 mile on a 87,000 mileage car I bought. Great! Hope to use services in the future. Overall, had great customer service. I would recommend to others.

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    CoveragePriceStaffRatesTransparencyHonesty & Transparency

    Reviewed Oct. 9, 2023

    My review of the presentation and explanation of American Dream Auto Protect's policy, price and options was outstanding. Also being a person in the commission-based realm I was appreciative of the rep Anthony M and his honesty to let me know he was commission-based as almost all other company's reps (not American Dream) tried to tell me they were not. Lying to a customer right out of the gate is not a way to instill confidence in a potential client. Anthony answered all of my questions and made the buying process simple and easy.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Oct. 7, 2023

    I needed advice to get an extended warranty as my car's expired. This company was given my details and called me. The knowledge of the company rep, Tom ** was impressive as he provided answers without hesitation. The product outshined all others I've investigated, on price and services provided. Some I'd never thought about but quickly saw the advantage in having. There was no pressure and none was needed as the company's extensive service sells itself. I challenge any other vehicle extended warranty plan to exceed American Dream in duration of coverage or price for the services provided.

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    CoverageStaff

    Reviewed Oct. 6, 2023

    I choose American Dream Auto Protect because of the excellent service and quality of the policy. Tom ** worked with me to select the appropriate policy. He was extremely professional and did an outstanding job explaining the coverage and options. I had no difficulty contacting and working with Mr. **. I highly recommend them.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 6, 2023

    My guy John ** was very helpful! I got a military discount for my Dodge Journey & school discount as well. He made sure I got the best possible deal and it was all thanks to my main man John. I recommend everyone to go check him out! I’m going to call back in a few months to add another car when I purchase it.

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    TechPunctuality & SpeedStaffBilling

    Reviewed Oct. 5, 2023

    Sam was a great person to speak to, no only was he able to help me switch from my other provider and get the payments to stop from them while also saving me money on my monthly payment, also was able to provided me with quick finding of a prestige plan.

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    Staff

    Reviewed Oct. 4, 2023

    Brian was very helpful and polite. I really appreciated him assisting me. Every rep I talk to, should be like him, when assisting people. Hello had all the answers to my questions and was asking if he can assist me with anything else. Great assistant. Thank you so much, Mr. Brian.

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    Sales & MarketingPriceBilling

    Reviewed Oct. 4, 2023

    Good experience with sales person and finance man. They explained everything very well. I chose this company because of the great benefits. And ease of signing up with payment amounts that are affordable. They worked with me on this, as I am 83 years old. So compared to other companies, this was a good plan.

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    Customer ServiceCoverageStaff

    Reviewed Oct. 4, 2023

    Good customer service; I covered two cars covered. The salesman was very helpful. Answered all questions. With answers to questions I didn't ask about glad I found this company to help look after my vehicles. I've gotten up in age and can't work on the new cars nowadays. So they are a blessing in not spending a buttload of money on any repairs I may need.

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    Customer ServiceCoverageTechPriceStaff

    Reviewed Oct. 3, 2023

    I just sold a truck, I was in the market for a new vehicle. After test driving several vehicles I ended up picking one that I love. When I called my Allstate insurance agent, she recommended that I not buy the extended warranty from the dealership, but to look online and check out the companies that sell it independent of the dealership. I answered the questionnaire. John ** contacted me from American Dreams, he went over all the benefits of all the plans, and I decided after talking with him and him explaining everything that I would buy the premium package. John was very knowledgeable about the different plans. John is very friendly, and easy to understand. I enjoyed speaking to John. I feel good about my purchase.

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    CoverageStaff

    Reviewed Oct. 3, 2023

    Samuel was great.. He enunciated words so I could hear without my hearing aids in.. He was kind and very complete.. He answered all my questions and went over any questions I had until I understood.. I give Samuel five star across the board.. Also got my 2016 Dodge caravan covered to start in 10 months as my previous insurance ends.

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    CoverageStaff

    Reviewed Oct. 2, 2023

    David was very professional. I was looking for an extended warranty for my 2012 BMW 550. He offered good support and we were able to fashion an exclusionary plan to protect the vehicle which I have taken good care of and kept under warranty the last 9 years. Premium was very competitive and coverage was great. I look forward to a good experience with this company.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffHonesty & Transparency

    Reviewed Oct. 2, 2023

    Yes he was very correct with his quote, very honest and patient when I asked questions. He made sure to call me back after my cell battery went on my phone. No pressure. I cannot wait to get my package. I can’t wait to tell my daughter and my mom about this nice man that help me with my warranty.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2023

    I was in the market for Vehicle Extended warranty and was called by Alex **; he was professional, expedient, friendly, and extremely knowledgeable. He got me setup with everything I needed. He answered all of my questions and even offered me ways that I could be better served by American Dream Auto Protect.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Oct. 2, 2023

    Derrick was very fast and efficient in describing the auto service warranty. Derrick described it in detail and talked to his manager to give me favorable prices and included the sales tax in Arizona. Derrick explained everything in detail. He explained the prices in detail so they were understandable.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed Oct. 2, 2023

    Sam did great job, really friendly, helpful, gave me good price and coverage. Great. Great. Called American Dream. Highly recommended. Great coverage. Give them a call. They cover things others don't. Slam **. He's the man he worked with me and wife. He can help you too. I recommend to friends and family. Considering adding another vehicle, I covered my 2015 Kia Optima 82,516 miles.

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    CoverageStaffRates

    Reviewed Oct. 2, 2023

    Anthony explained coverages and help me compare different plans. I am 81 years old and appreciate all the help in making a decision. I appreciate the time he took to ask about what coverage I would be interested in and make recommendations about my particular situation. He was very thorough.

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    CoverageStaffBilling

    Reviewed Oct. 2, 2023

    Sam was very helpful in walking me through the different payment options and what was included in the policy. He wasn't pushy and was very patient as I thought through the process and options. I'm excited to see if American Dream lives up to everything I was set up to expect in an extended warranty plan.

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    Customer ServiceCoveragePriceStaffBillingRates

    Reviewed Oct. 2, 2023

    Bought extended car warranty for my 2016 Jeep Grand Cherokee. Spoke with John from American Dream Auto Protect. Got me a great deal and price and mileage, took me under his wing and even helped me navigate my phone! Would recommend to anyone and family!!! Even hooked me up with payment plan!

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Oct. 2, 2023

    I asked them about different details and they were very obligated to send it back to me and help me. I received the paperwork and a number to call if there is a breakdown once the policy kicks in. But they say they’d give you a discount on this and that, yet they want some money so they can lock you in.

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    Reviewed Oct. 1, 2023

    American Dream Auto Protect done pretty good with me.

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    CoverageMaintenance

    Reviewed Oct. 1, 2023

    I have my Audi covered with American Dream and during the signup, they explained that I need 30 days and 500 miles for the coverage to begin. It’s supposed to cover everything but it doesn't cover oil changes and maintenance.

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    Reviewed Sept. 30, 2023

    We have two vehicles on American Dream Auto and so far, so good.

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    Customer ServiceRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Sept. 29, 2023

    The rep called me out of the blue and told me how much better American Dream is and sold me on it. He told me that he called the company I had before and canceled it. But I just got a letter from them saying that my account was being closed due to months of non-payment of the product. And I had paid them between $2,000 and $3,000. I just got the letter this past week so I'm trying to reach them. Also, the rep said what I was getting would be the platinum plan. But I just got the paperwork and it's not the platinum plan. It's the silver plan. So, I was gonna call American Dream and say I don't wanna be lied to like that and I want my money back. The rep was very pushy but I figured if everything he said was true, then I couldn't go wrong.

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    CoveragePriceStaffRates

    Reviewed Sept. 29, 2023

    Alex was very professional and answered all my questions completely. Very satisfied with the service and pricing for my 2017 Titan. Looking to also purchase the policy on my Corvette. Will go through Alex again for sure. Was treated like a rock star and will spread the word!!

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    Reviewed Sept. 29, 2023

    I had a good experience with the reps. Their knowledge was pretty good. I'm satisfied with the package I got.

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed Sept. 29, 2023

    I have an expensive car and I wanted coverage for it. I signed up with American Dream and the communication was fine. I had a 30-day waiting period with them before my coverage started.

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    Contract & TermsStaff

    Reviewed Sept. 28, 2023

    Alex was very helpful and experienced. I would recommend Alex to anyone. I have had some really bad experiences with other warranty companies. It has been really hard. I really want this to work out really nicely. So once again I thank Alex and hope that this will be a long lasting agreement.

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    CoverageStaff

    Reviewed Sept. 28, 2023

    Was please with Jonathan and recommend his company to anyone looking for a warranty for their vehicle. And he was very helpful and it got the coverage that I wanted on my Cadillac CTS and hopefully will be continue to use them and looking to cover my motorcycle and other vehicles.

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    Customer ServicePriceStaffBillingRates

    Reviewed Sept. 28, 2023

    Spoke to Jon who gave me an excellent price for my newly purchased Bmw 320i. He did a great job explaining the plans providing much incentive to refer friends. He was able to help with concerns about payment plans. I am very satisfied with the customer service and the personal experience. I felt like he really cared about making me feel comfortable and content.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Sept. 28, 2023

    Great customer service. John ** was very kind and looked to find the best warranty possible for my vehicle. He gave me the senior plan 3 year plan. Great discount on the plan. My Pacifica warranty from dealer ran out and I was looking for a great deal and feel I got the best.

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    CoverageStaffRates

    Reviewed Sept. 28, 2023

    The representative Adam was polite and informative. He shared info on the plan I was interested in and made me feel comfortable with the coverage I was to be soon receiving. Adam was also thorough and a professional. I would definitely recommend American Dream to family, friends and colleagues. Thank you.

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    CoveragePriceStaffRatesFollow-Through

    Reviewed Sept. 28, 2023

    Fantastic, service. Highly recommend Brian **. He needs a raise. Topnotch service, the follow through and dedication is apparent every step of the way. You would be lucky to have him as your rep. They worked hard to beat competitors rates and offer the best service plan at the most competitive price. All of this without neglecting the coverage which was most important to me.

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    CoverageStaffRates

    Reviewed Sept. 27, 2023

    Gina was very thorough in providing details of the 5 year warranty plan for my vehicle. She covered the parts of car covered and items that were not covered. I strongly recommend Gina to any prospective customer looking for a car warranty. On a scale of 1 to 5 I rate Gina a 10!

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    CoverageSales & MarketingStaff

    Reviewed Sept. 27, 2023

    I spoke to John ** at American Dream Auto Protect the sales agent. Doing a great job explaining to me all the coverage plan they have to offer. Also gave me a great deal due to the fact I am the senior citizen and my son in the Navy. They were able to workout a great monthly plan since I'm a senior citizen on fix income.

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    Sales & MarketingPriceStaffRates

    Reviewed Sept. 27, 2023

    Great price, great service. Love the bumper to bumper. Helps when you get it when your factory warranty just ends on 2019 Lincoln Nautilus. Ask for Alex in the sales dept. Ask for best price or current deals. Thanks, thanks, thanks. Tell your family.

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    Customer ServiceRates

    Reviewed Sept. 26, 2023

    Kyle, from American Dream called me but since I had already signed up with another company, my interest was not significant. His persistence (without being overtly salesy) and candor complemented by his patience with all my questions and rebuttals made me reconsider (which when it comes to service decisions is rare for me). He was flexible and more importantly very well informed. I have signed up with him and the American Dream team on the basis of his service commitments and hopefully the next 5 years will be as pleasant an experience as this initial interaction.

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    Customer Service

    Reviewed Sept. 26, 2023

    I called ADAP along with 2 other companies. Adam called back and was very rude. After I asked him not to call again. 4 people at ADAP have called and won't stop. I have a warranty but they keep calling.

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    American Dream Auto Protect
    Response from American Dream Auto Protect
    We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
    Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
    Thank you,

    The American Dream Auto Protect Team

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    CoverageStaff

    Reviewed Sept. 26, 2023

    John ** was extremely professional and well-versed in American Dream's programs. Explained each program and recommended best for my needs. John was compassionate with my needs and budget. He was is generally aware of my concerns and worked with me in accomplishing my goal for extended warranty coverage. Overall great experience. Thumbs up and will to family and friends.

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    CoveragePriceRates

    Reviewed Sept. 26, 2023

    Kyle sold me a good policy and he treated me well. Price was very good and Platinum policy is what I was looking for. Kyle needs a raise. The car is in good shape now. Best company and recommend Kyle and the company to friends. He needs a dog next to him for that pat on the head. Very reputable company as I see it.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Sept. 26, 2023

    Great phone call, and Brian explained everything in detail, and all the prices and my military discount for having served in the military. (US Army Vietnam 69-70). Brian was fantastic and even taught me how to use my phone better. I found him to be a great rep for me and anyone else who gets connected with him. Thank you.

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    CoverageStaff

    Reviewed Sept. 26, 2023

    Victor and Allen his Supervisor were excellent, very informative about the service product coverage. I would recommend them and your company to others. I had a good experience with them and felt comfortable with the company and their service provided. Overall I had a good experience and they both were most helpful.

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    Staff

    Reviewed Sept. 26, 2023

    David ** was great help. I appreciate all his assistance. It was a good time because learning the process was hard but he made it a lot easier and smoother rather than it being just a hassle to get used to. But I would like to thank him for his help.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed Sept. 26, 2023

    The rep kept coming down on the price. It took a while for American Dream Auto Protect to get the policy to me but when I called, they sent it immediately.

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    CoverageStaffBilling

    Reviewed Sept. 25, 2023

    The rep at American Dream Auto Protect was very helpful. He offered a couple options upfront in terms of the plan I wanted that would best suit me and also the payment plan. We went back and forth a couple of times on different days, and he was very responsive. I will recommend them.

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    Staff

    Reviewed Sept. 24, 2023

    So far, my experience with them has been good. Speaking with the rep was very pleasant. I'm satisfied with the signup process.

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    Customer ServiceCoveragePricePunctuality & SpeedBillingRates

    Reviewed Sept. 23, 2023

    I got called in the middle of the day by American Dream Auto Protect, which I didn't like. That was pushy. I insisted that I was very busy. I needed to get my day going and then I would talk to them soon. But they kept insisting and kept me on the line. Besides that issue, they offered me a pretty good deal and they were willing to keep negotiating with me and do work for me. I like that. They offered me a bunch of free months and reduced rates. The purchasing process was speedy.

    They covered my 2021 Chevy Equinox for a decent amount of mileage and covered me on everything as well. Customer service was pretty good. I called them because initially, I thought I could afford it and then I realized it was unaffordable for me. They used the 30-day money-back guarantee. They then got me connected with a manager and offered me an even better deal. Instead of having to make four payments, I can make it monthly and that was way affordable for me. I was pretty satisfied so far.

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    CoverageStaff

    Reviewed Sept. 22, 2023

    It was easy to sign up for American Dream Auto Protect, but we haven't received anything through the mail. I've talked twice to them, and as of yesterday, they would send us another pack because we went ahead and signed up for five years. But the rep knew what he was talking about and was very polite. American Dream covers all you need to have covered, and if you have a pre-owned car, it's a great idea to have one of those.

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    PriceStaffRates

    Reviewed Sept. 22, 2023

    Anthony ** at American Dream Auto Protect is very good and informative. I try other companies and they weren't as informative as this company. Thank you for your time to explain this to me and the price is right for me as a senior and retired. I feel passive but the experience that I with with this company, thanks.

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    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed Sept. 21, 2023

    I was on the internet and American Dream called me. A day or so later, another guy called me back and we talked about the warranty. They were gonna send me something about the warranty process in writing. I was all signed up and they took the four grand. I was busy and I had to leave, and I didn't hear anything from them. I get a couple of hundred emails every day and sometimes I miss them, but I don't think I saw anything from them. The overall coverage was reasonable and the price seemed fair, but I should have gotten something in writing that showed about the warranty.

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    American Dream Auto Protect
    Response from American Dream Auto Protect
    We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
    Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
    Thank you,

    The American Dream Auto Protect Team

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    Sales & MarketingStaff

    Reviewed Sept. 21, 2023

    Excellent salesperson. Knowledgeable, professional, and definitely patient with someone (me) who can be difficult. Adam is extremely easy to work with and very competent in his position. I would recommend him to others anytime! I would recommend American Dream Protect to friends and family. Good job Adam! Keep up the good work!

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    CoverageRefunds & PayoutsStaffBilling

    Reviewed Sept. 21, 2023

    Frank ** agent, American Dream Auto. Gave a 5 Star delivery regarding information for the above mentioned company, I was totally impressed with his service..He came across very professional. I have accepted the policy and hopefully will never have to use it. But if I do they will pay my bill. Yours John **.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2023

    I was scared to get a warranty at first but after speaking with Anthony I felt so much better he was absolutely amazing and a wonderful person to work with. He deserves 10 stars instead of five. I’m so excited. thank you so much ANTHONY. Please call and ask for Anthony. He will get you done.

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    Customer ServiceTechStaff

    Reviewed Sept. 20, 2023

    Anthony **, went over and above to earn my business. He even called the dealer to assure me they would accept. The plan. He was very thorough explaining every detail about his company and about the plan. I had been comparing other companies’ plans it this was the best offered.

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    StaffRates

    Reviewed Sept. 20, 2023

    Brian was great on getting us a lower rate than we were paying with another extended warranty company. Brian also got our money returned to us also from the other company. Brian has been very patient and understanding while getting it all taken care of. I would recommend him to anyone looking for an extended warranty. Thank you again Brian.

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    CoverageTechSales & MarketingStaff

    Reviewed Sept. 20, 2023

    Gina was very informative and knowledgeable about their different plans and very helpful... I would recommend her as a sales person for this type of work. She was very polite and helpful. I look forward to reviewing all the things covered in the contract...I would recommend this to family and friends..

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    Customer ServiceCoverageStaff

    Reviewed Sept. 20, 2023

    Adam was professional, polite and explained options very well. He was very knowledgeable in presenting the plans. He also asked great questions to make sure my insurance needs were met. He is excellent in providing customer service. It was very helpful to receive information about additional products.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 19, 2023

    American Dream Auto Protect answered my questions and I appreciated that. It was quick. I was cautious because it was so fast. But when I had a chance to make a few calls and hear some other stories, I was appreciative that they contacted me. I’d give others American Dream's numbers.

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    CoverageSales & MarketingStaff

    Reviewed Sept. 19, 2023

    Mr ** was very helpful and courteous throughout the buying process. Answered all my questions and was willing to give me a discount to close the deal. He helped me understand the policy and what I can expect from using this policy. Bottom line: I feel Sam is an asset to your company. Very polite and knowledgeable.

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    CoverageStaff

    Reviewed Sept. 19, 2023

    Looking at Warranties and contacted Sam Sloan at ADAP for what they had to offer compared to other Companies. Sam was very courteous and professional in his prevention and review all of my needs and requests to help me chose the correct policy. My wife and I chose the policy to protect our vehicle. SAM did an excellent job for us .

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    Customer ServicePriceStaffRates

    Reviewed Sept. 19, 2023

    We are at the end of our current extended warranty and we’re shopping for another one. Consumer Affairs listed American Dream at the top of the list so my husband called. We were offered a price that seemed better than what we had heard others cost so we took it. John ** was very thorough and persuasive!

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    CoverageStaff

    Reviewed Sept. 19, 2023

    Anthony was clear and informative about company’s offer. He did explain everything, answered all my questions comprehensively and he also went the extra mile in order to meet my request and make the deal I wanted in a very professional way. Fortunately or unfortunately we judge (as consumers) business, institutions and organizations by the people who represent them. That said Anthony absolutely succeeded representing American Dream Auto Protect.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 19, 2023

    Talking and understanding Samual was very easy to deal with. Made everything very clear and easy to understand and offered several options. Would recommend this man to anyone that wants this kind of service. I was not sure when I called but the policy he offered was great and exactly what I was looking for.

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    Staff

    Reviewed Sept. 19, 2023

    Spoke to Americans Dreams. John was great help me with everything. Happy with this company. Will tell everyone that this company got my 2017 sonata. Is very happy with this plan. Need no help to get my car fix. John was great in helping out with this plan. So great to get this plan. No need to worry about

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    Customer ServiceCoverageTechSales & MarketingPriceStaffRatesTransparencyRental Car

    Reviewed Sept. 18, 2023

    Updated on 11/11/2023: The coverage is great, but the service sucks. My car broke down out of town and I took it to a mechanic and dropped it off because I didn't know what to do. The mechanic called American Dream Auto Protect and opened a claim for a thermostat issue. Meanwhile, I got a rental car, and I still need to follow up with the warranty company because I haven't received compensation for that yet. The problem was I couldn't reach anybody over the weekend. It was very difficult and I was very disappointed with that. American Dream Auto Protect needs to come up with some way to help clients on the weekends, such as having claims representatives available during that time. It's not hard.

    Original Review: Friendly and informative and a good price. Highly recommended salesman Brian **. They offered me a military veteran discount as well as extra months added to the policy. I purchased the platinum plan so that I’m covered for transmission or engine problems as well as electrical problems. Overall an excellent experience for a service. I hope I never have to use.

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    PriceStaffRates

    Reviewed Sept. 18, 2023

    I could not believe how easy it was to get help and a great price. Shopped at many Companies they look to be the best. Anthony ** is a great asset to know and for this company, stayed with me and explained in detail. (Mention if you are a Veteran) Anthony. Thank You.

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    CoverageSales & MarketingPriceStaffTransparency

    Reviewed Sept. 18, 2023

    Received a very thoughtful and thorough sales experience and enough explanation of what is included in the coverage and the cost that it will be and how and when the coverage will start and how it can be cancelled. Thanks for the help and I will recommend American Dream to my friends and family.

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    Staff

    Reviewed Sept. 18, 2023

    Great service. Adam was very informative and had a good answer for every question. He also seem to be very smart and kind. I was surprised to find he was from New Jersey. I guess I was misinformed about the type of person that lives there. I may send him a bottle of wine. N

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    Staff

    Reviewed Sept. 18, 2023

    Anthony helped me out so much with explaining each plan to me. And chosen the right one that fits my budget. I will be using him for my friends and family to get on the plan as well. He was very upfront about everything So I know friends and family will need his service.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2023

    Extraordinary demonstration of professionalism and articulation. Answered all my questions immediately and accurately. Polite and refrained from any "talk-over". Returned all calls and responded immediately to all emails. Demonstrated complete empathy for my situation of making a purchase in Florida for my daughter's car in Nebraska. I would highly recommend you. Provide Mr. ** with a pay raise before other businesses abscond with him and his talents.

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    Customer ServicePriceStaffRates

    Reviewed Sept. 14, 2023

    Frank was fantastic! He helped me understand the used car warranty market and got me a great quote. I looked at a few different companies and this was the best price I received by far. I would recommend an American Dream Auto Protect Warranty to anyone that is looking. Have a nice day.

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    Verified purchase
    PriceStaffRates

    Reviewed Sept. 13, 2023

    Jonathan was absolutely wonderful in assisting with getting the protection I needed for my new vehicle. We talked for a while and he was able to get me a price I was comfortable with. Highly recommend doing business with American Dream Auto Protect. They were very patient and looking forward to adding more vehicles in the future.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Sept. 13, 2023

    I dealt with a Warranty salesman, ANTHONY **, on the phone. He couldn't have been nicer or more patient than he was with me. He did not rush me in any way. He gave me his full attention and answered all of my questions thoroughly. I know very little about cars, so some of my question may have been off the wall, but Anthony did not make me feel small or stupid. After my experience with Anthony, I feel that I made the right choice. The policy sounds great and I feel like they will stand behind me for the next five years.

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    CoverageSales & MarketingStaff

    Reviewed Sept. 13, 2023

    John ** great salesperson. I checked other companies but American Dream best deal and coverage. I will recommend them to my family and friends. I do encourage every to give them a chance. I got 2020 Corsair covered. So happy. Looking forward to doing business with them again. I have 2020 Corsair platinum coverage

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 13, 2023

    Alex was a great help, very knowledgeable and patient..I would highly recommend him. He was very polite and he cared about me as a person not just trying make a sale. I would highly American Dream Auto Protect. He has great customer service skills. He didn’t try to pressure me into purchasing a warranty. That means a lot.

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    PriceStaff

    Reviewed Sept. 12, 2023

    It was a pleasure to have Brian ** assist me with my extended warranty. Financially made it more affordable. Clear and precise when answering my inquiries. Very knowledgeable and sincere. Would highly recommend to family and friends. Answered all my concerns and made us feel at ease. Thank you for such a great experience.

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    Sales & MarketingStaff

    Reviewed Sept. 12, 2023

    Dealing with American Dream Auto Protect was an absolute pleasure. Very professional people Anthony and Alex I would highly recommend to anyone looking for a auto warranty. I was in the business with a major auto manufacturer providing auto warranties to customers and I truly wish I would have had professional, salespeople like these guys to provide our products. Thank you to American Dream for a great product and super support staff.

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    PriceStaffRates

    Reviewed Sept. 12, 2023

    Gina did a very thorough job of presenting what seems like a very good plan at a fair price. She answered all questions competently and was pleasant to deal with. I would refer American Dream and Gina to friends and family. There are a lot companies out there I would consider American Dream

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    CoverageTechPriceStaff

    Reviewed Sept. 11, 2023

    Sam did an amazing job with providing us with the details of the policy. He compared American Dream Auto Protection with other providers we were looking at and after doing the comparison it was an easy choice who we should go with. We will recommend anyone to go with them. It was affordable and hands down the best coverage we could find. We were sold with the trip interruption coverage. Thank you for the info Sam! Any used cars we buy we will be going through you for a protection plan!

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    Sales & MarketingStaff

    Reviewed Sept. 11, 2023

    I must say how ** was very informative and cordial. He helped me through all my Affairs and concerns and he is one highly educated sales rep. I would recommend him to anyone. I appreciate it. All the time Kyle took to walk me through this process and had sold me 100%. He is such a pleasure to talk to. I would like to thank him for his time and patience. Paul

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    Customer ServiceCoverageSales & MarketingOnline & AppStaffRates

    Reviewed Sept. 11, 2023

    American Dream Auto Protect is a scam. The fact is that so many phony reviews are on this platform is troubling. The public needs to be made aware that this company has no insurance carrier, they are self insured which violates many states laws and they have cooked up a well oiled scheme on Consumer Affairs posting phony reviews to deceive and rob innocent consumers. None of the 5 star reviews are real customers and every customer that had a real problem they denied every claim. We attempted to purchase a warranty from this company and after about 5-7 minutes on the phone it was clearly evident this was a scam. No real offices, fake addresses, employees with fake names, claims department, sales and customer service same department.

    The person behind this fraud is a person by the name of Michael ** who along with his high school buddies has gone on a campaign to rob and defraud hardworking Americans. Consumer Affairs allowing this phony organization to post fake reviews on their website is facilitating the fraud as many people will see such a high rating as credibility. This is a total disgrace and the gentlemen behind this brazen behavior will do federal time. May not be tomorrow, next summer or spring. It is guaranteed that American Dream Auto Protect will fold and indictments will rain down on them like a storm.

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    American Dream Auto Protect
    Response from American Dream Auto Protect
    We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your feedback matters, and we’d like the opportunity to make things right.
    Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
    Thank you,

    The American Dream Auto Protect Team

    Verified purchase
    CoveragePriceStaffBillingRates

    Reviewed Sept. 9, 2023

    Adam took the time to explain all the policies and pricing, he explained the pros and cons of the warranties from your company and others. He took the time to help make a more informed decision. He took the time to listen to my particular needs and work out the best policy for as well as the best payment method. I will be making referrals to my friends on the professional, cost effective warranties this company has to offer.

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    PriceStaffRates

    Reviewed Sept. 8, 2023

    Frank was personable, very knowledgeable and explained everything to me thoroughly. I really enjoyed our conversation and he got me the best price that he could and I was satisfied with that. I am a senior citizen, so anytime I can save money. I am happy woman, so thank you Mr. **.

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    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed Sept. 8, 2023

    Today I had the pleasure of speaking to Sam ** wanting information on an extended warranty on my vehicle. I was very frustrated because I just had a very bad, expensive experience with my current warranty company, so I had plenty of questions and was very cautious not to be misled again by someone in the sales department. Samuel ** was very courteous and patient with me and my rants. Samuel answered all my questions in detail and followed with texts and emails that showed me what would be covered with the Platinum Plan...

    I was asked repeatedly if I had any questions as we were talking, which I liked, I felt comfortable to sign a contract with American Dream Auto-Protect. Samuel ** is a very good rep for your company and I feel he is understanding to the consumer and has our best interests at heart. Thank you Samuel and I look forward to working with American Dream in the future.

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    Customer ServiceStaff

    Reviewed Sept. 8, 2023

    Mr. Kyle ** was knowledgeable and answered all questions. He compare his products with other companies and was able to articulate the difference. He came across quite patient and guided you through the emails. I would recommend him to anyone looking for this type of product. He is easy to understand.

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    Verified purchase
    Staff

    Reviewed Sept. 8, 2023

    John at American Dream was very helpful. He explained everything about their product in a way that it was easy to understand. He even offered to cancel my subscription to Car Shield for me which I really appreciated. John is very knowledgeable about this product and I would refer my friends to this company.

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    American Dream Auto Protect Company Information

    Company Name:
    American Dream Auto Protect
    Company Type:
    Private
    Year Founded:
    2008
    Address:
    300 McGaw Dr #2f
    City:
    Edison
    State/Province:
    NJ
    Postal Code:
    08837
    Country:
    United States
    Website:
    americandreamautoprotect.com