America Auto Care Reviews

I have gotten a runaround on a refund I have been owed since October 2019. There have been multiple excuses of requirements that needed to be fulfilled and then once satisfied I am told that the rep needs to speak with a supervisor and I will be called back. When I call back, I get the same thing and my calls are not returned and most importantly, I still haven't received my funds. I am very disappointed as I actually thought this company had great policies, but after this very disrespectful experience I would not consider returning. I am a single mom with four kids in college. Every penny counts.

America Auto Care called me and the price was right. I’m on disability and they helped me out. The customer service reps had a lot of patience with me. They were very nice and I had no problems with them. There was a lady, Samantha, who was wonderful. I explained to her my condition and she worked with me with the price that was better for me to pay. It was a great experience with America Auto Care.

I like America Auto Care and compared to others, they are cheaper for what they cover. My interaction with their reps was very good, too.

I was looking for an extended coverage plan that if I needed repairs done, I could get them. America Auto Care’s reps were nice and they seemed like they understood my situation that I was retired and on a fixed income, and they gave me a good deal on it.

America Auto Care called me 'cause my payment that was on AutoPay didn't go through. My life was hacked, and I had to close down all my accounts. At the time, I didn't even know I had their warranty on my 2011 BMW. I was really surprised when I found out about it but their reps sent a booklet to tell me what kind of coverage I had.

I was looking to get a warranty on a vehicle, and America Auto Care's rates were a little better. The only disappointment that I had was that I had a problem with my vehicle and I had bumper-to-bumper to cover it, and they didn’t cover it. They just covered the repair. When I got an oil change, they told me that I may want to take it to the dealer for a check-up ‘cause I have a leak. I had to schedule the appointment and the only opening that they had was a week later. So, I drove my car a week later when I took it to the appointment. They had to put a dye in it to find out where the leak was coming from, and they rescheduled me for the following week.

I was supposed to get a complimentary oil change with my America Auto Care warranty but I was charged for the service. Besides that, everything has been going well.

America Auto Care seemed to be a good auto warranty and it works well. It didn’t cost me anything when I filed a claim. Somebody was there doing it and I would have to be there too if I have to.

America Auto Care took my money but we couldn’t get anything done. My son's car was having issues and we called several places but we were told that some things would be covered, like certain parts but not labor. My son really needed the car fixed so I took it in. I’m a single mom and was literally living on child support, so it was a really hard decision. I was under the assumption that everything was covered through the warranty. That’s what I was told. And so, I just cancelled it because I can’t pay for it and then pay on top of it.

I’ve signed up with America Auto Care and everything went fine. We’re paying at so much amount for the next couple of years, and it covers us for the next four years or the next 80,000 miles.