America Auto Care Reviews

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Edited by: Ilana Hamilton

About America Auto Care

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

America Auto Care provides vehicle service contracts, also known as extended auto warranties. It offers four types of contracts ranging from basic to exclusionary coverage. Some of its policies are transferable, which helps if you decide to sell your vehicle before its coverage expires. These policies may even raise resale values.

Visit americaautocare.com
Pros
  • Comprehensive coverage
  • Transferable plans
  • Four plans available
Cons
  • Sparse info on website
  • Pricing not available online

Helpful Reviews

Saint Petersburg, FL
Verified purchase
The Service was good and I think everyone can take their auto services because they provided me the services with support staff that care you and checked the vehicle as a professi...

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Chicago, IL
Verified purchase
I was looking for an auto coverage plan so that if anything comes up, I’m covered. I’m on fixed income and I can’t afford to lose my car to repairs. I got full coverage from Ameri...

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America Auto Care cost

America Auto Care doesn’t list pricing information or deductible amounts on its website. To receive an exact quote from America Auto Care, fill out its online form with information about yourself and your car. You can also call and speak to a customer service representative for a quote and more specific information on its vehicle service contract prices.

America Auto Care offers a 30-day money-back guarantee if no claims are made within the first 30 days. This gives you a window to change your mind, and if you decide you don’t want the America Auto Care warranty you won’t be out any money.

America Auto Care plans

America Auto Care has four levels of coverage:

  • Basic coverage with America Auto Care covers components of your engine, transmission and drive axle(s).
  • Enhanced coverage with America Auto Care also covers the vehicle’s transfer case, air conditioning system, engine cooling system, fuel delivery system, turbocharger (if applicable) and certain electrical components, along with everything included in basic coverage.
  • Stated coverage is a comprehensive plan that’s a level above enhanced coverage. In addition to the parts covered by the basic and enhanced plans, these policies also include some coverage for your car’s suspension, brakes, air conditioning and heating system.
  • Exclusionary coverage covers everything listed in the basic, enhanced and stated coverage policies, as well as luxury electrical components. However, this policy may not be the same as other exclusionary policies, which cover everything except for specific components.

Unfortunately, America Auto Care doesn’t list many details about its vehicle service plan requirements, such as age or mileage limits. Reach out to a customer service representative if you’re interested in learning more about its vehicle service contracts.

America Auto Care coverage

America Auto Care will cover repairs if they're made at an ASE-certified repair facility, although the company recommends you use a facility that specializes in the type of car you drive. ASE-certified facilities are present throughout the United States and Canada, so an America Auto Care vehicle service contract can cover you even while you’re traveling.

America Auto Care’s roadside assistance can help you if you’re stranded, including towing you to the nearest repair facility. You’ll just need to provide a copy of your contract at the repair facility, and America Auto Care will pay for the repair (minus your deductible). You can also call America Auto Care customer service with any questions you have.

Many America Auto Care plans are transferable, meaning they can be transferred to another owner if the vehicle is sold. This can help boost the value of your vehicle.

FAQ

Where is America Auto Care available?

America Auto Care doesn’t disclose its availability on its website, but potential customers can inquire about services online through its quote tool.

How many plans does America Auto Care offer?

America Auto Care has four plan options: Basic Coverage, Enhanced Coverage, Stated Coverage and Exclusionary Coverage.

Are America Auto Care plans transferable?

Yes, some of America Auto Care’s plans are transferable, making it a viable option if you may potentially sell your car before the end of your coverage.

Still have questions?

Do we recommend America Auto Care?

America Auto Care is worth considering, although its website doesn’t provide much information on its plans, requirements or deductibles. Because you can potentially transfer plans if you sell your car, you don’t need to worry as much about buying a contract from America Auto Care for a car you might not keep. Reviewers also praise America Auto Care’s friendly service.

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America Auto Care Reviews

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    Staff

    Reviewed March 2, 2026

    The Service was good and I think everyone can take their auto services because they provided me the services with support staff that care you and checked the vehicle as a professional and I am going to recommend to my friends.

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    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed July 1, 2020

    I have gotten a runaround on a refund I have been owed since October 2019. There have been multiple excuses of requirements that needed to be fulfilled and then once satisfied I am told that the rep needs to speak with a supervisor and I will be called back. When I call back, I get the same thing and my calls are not returned and most importantly, I still haven't received my funds. I am very disappointed as I actually thought this company had great policies, but after this very disrespectful experience I would not consider returning. I am a single mom with four kids in college. Every penny counts.

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      Verified purchase
      Customer ServicePrice

      Reviewed Nov. 1, 2019

      America Auto Care called me and the price was right. I’m on disability and they helped me out. The customer service reps had a lot of patience with me. They were very nice and I had no problems with them. There was a lady, Samantha, who was wonderful. I explained to her my condition and she worked with me with the price that was better for me to pay. It was a great experience with America Auto Care.

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      CoveragePrice

      Reviewed Oct. 29, 2019

      I like America Auto Care and compared to others, they are cheaper for what they cover. My interaction with their reps was very good, too.

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      Verified purchase

      Reviewed Oct. 28, 2019

      I was looking for an extended coverage plan that if I needed repairs done, I could get them. America Auto Care’s reps were nice and they seemed like they understood my situation that I was retired and on a fixed income, and they gave me a good deal on it.

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      Customer ServiceCoverage

      Reviewed Oct. 24, 2019

      America Auto Care called me 'cause my payment that was on AutoPay didn't go through. My life was hacked, and I had to close down all my accounts. At the time, I didn't even know I had their warranty on my 2011 BMW. I was really surprised when I found out about it but their reps sent a booklet to tell me what kind of coverage I had.

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      CoverageTechPricePunctuality & Speed

      Reviewed Oct. 20, 2019

      I was looking to get a warranty on a vehicle, and America Auto Care's rates were a little better. The only disappointment that I had was that I had a problem with my vehicle and I had bumper-to-bumper to cover it, and they didn’t cover it. They just covered the repair. When I got an oil change, they told me that I may want to take it to the dealer for a check-up ‘cause I have a leak. I had to schedule the appointment and the only opening that they had was a week later. So, I drove my car a week later when I took it to the appointment. They had to put a dye in it to find out where the leak was coming from, and they rescheduled me for the following week.

      When I took it back, they said that I had driven the vehicle with the leak and they didn’t cover it. I drove it back and forth to work, but it didn’t damage my vehicle. I didn’t understand why they didn’t cover that, and it cost me $2,700. When I went to the dealer, they told me to drive it so that I could come back and they could see where it was at. So, I was just following instructions. They ended up denying it because they said that when I found out from where I got my oil change that I had a leak, I should’ve had it towed to the dealer right away. If that was a serious problem, the dealer wouldn’t have told me that they gotta put the dye in it, drive it and then bring it back because this is where the leak was coming from. I'm still paying for America Auto Care and I'm really dissatisfied with them.

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      Verified purchase

      Reviewed Oct. 19, 2019

      I was supposed to get a complimentary oil change with my America Auto Care warranty but I was charged for the service. Besides that, everything has been going well.

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      Claims HandlingPrice

      Reviewed Oct. 11, 2019

      America Auto Care seemed to be a good auto warranty and it works well. It didn’t cost me anything when I filed a claim. Somebody was there doing it and I would have to be there too if I have to.

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      Customer ServiceCoverageRefunds & Payouts

      Reviewed Oct. 10, 2019

      America Auto Care took my money but we couldn’t get anything done. My son's car was having issues and we called several places but we were told that some things would be covered, like certain parts but not labor. My son really needed the car fixed so I took it in. I’m a single mom and was literally living on child support, so it was a really hard decision. I was under the assumption that everything was covered through the warranty. That’s what I was told. And so, I just cancelled it because I can’t pay for it and then pay on top of it.

      When I tried to cancel the warranty over the phone, they said I had to write in to cancel. But they wouldn’t give me an address. They told me to look in the book but there were two different addresses. I asked which one should I send to but the rep didn't know. It was awful. I also said that I wanted a refund, and then they said that I would have to write a different letter and explain why. I wouldn’t recommend them to anyone.

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      Coverage

      Reviewed Oct. 9, 2019

      I’ve signed up with America Auto Care and everything went fine. We’re paying at so much amount for the next couple of years, and it covers us for the next four years or the next 80,000 miles.

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      Verified purchase
      Price

      Reviewed Aug. 31, 2019

      My experience with America Auto Care has been pretty good so far. After looking at three other companies, I liked that America Auto Care was giving me exactly what I wanted for warranty and they were much cheaper. I got bumper-to-bumper coverage, anything to do with the engine, the crankshaft and front axles. Their reps were good about explaining things, and pretty clear too.

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      Customer ServiceCoverageTechRefunds & Payouts

      Reviewed Aug. 29, 2019

      I purchased this policy back in April of 2018. During the summer of 2018 I took my car to a reputable air conditioning shop to have the air conditioner looked at and, at that time they said it was the cabin air evaporator sensor that was bad and the repairs would be $750 to remove the dash and replace the sensor in the dash. The dealership called America Auto Care and they said the part was not covered even though I have the AC coverage therefore it cost me $750 to make the repair myself also, in this agreement I purchase the powertrain enhanced mechanics coverage which allowed me to have three oil changes and a battery replaced free and brakes replaced up to a certain amount in the first year. I sent in receipts for three oil changes to be refunded to me and it has now been several months and I have not heard anything back from them.

      I contacted their customer service department and they said they never received anything and now that it's more than a year since I purchased this policy the free repairs are no longer covered,, go figure,, but yet I got proof that I faxed a copy to them. Yes they have a wonderful group of people that work there and will talk to you great on the phone but when it comes to using their service I have of yet been refunded any of the money I have put out, therefore, I my be making a decision of going through a different company, and I only gave them 1 star because of these problems with them.

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      Verified purchase
      Price

      Reviewed Aug. 12, 2019

      The reps of America Auto Care did fine. I liked their price and how they would extend my miles and years. I got bumper-to-bumper coverage from them.

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      Verified purchase

      Reviewed Aug. 11, 2019

      I had America Auto Care when I first got my car and they told me that they work with Chevrolet. So, if I ever had any problems, I can use them because they work with Chevrolet. So, I just went on ahead and signed with them. I liked what they offered and it was the best. I had a really good sales representative as well. He told me if I ever needed anything, that I could call him and be able to use the number he gave me to call him. So far, right now, I’m satisfied with my experience with America Auto Care.

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      Coverage

      Reviewed Aug. 10, 2019

      In case my car's transmission and engine go bad, I want to make sure those are covered. American Auto Care's reps were professionals and I got motor, transmission and electrical coverage from them. Other people should go for their warranty.

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      Customer ServiceCoverageSales & Marketing

      Reviewed Aug. 9, 2019

      America Auto Care was gonna extend my factory warranty for an exorbitant amount of money. Their sales reps were very pushy. I was rushed into making decisions. I was hounded and was very dissatisfied. They were supposed to extend my warranty out to like 150,000 miles from the original coverage, which gives me like 25,000 miles. My vehicle’s only got 70,000 on it.

      Things weren’t really explained to me all that great. They kept calling my vehicle a 2017 Impala. They were supposed to correct it four or five different times in the computer, but it never got corrected. Every time I got called, it was a telemarketer I finally got fed up with because I'm a truck driver and at the most inconvenient times I would get three to five telemarketer calls or robocalls a day. I haven't received the policy in the mail explaining anything, and I needed a rundown because supposedly, I've got two extended warranties and I don't know if they're from the same company or if they're two different companies. I need to know so I can plan for stuff. And I need to have it in writing what is covered and what's not covered.

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      Coverage

      Reviewed Aug. 8, 2019

      I was online looking for extended auto coverage and I was looking for the best rates. And America Auto Care gave me the best coverage in terms of mileage, what was included, bumper-to-bumper, and the payment plan. The thing is I did not get the welcome packet with the card and the information. I haven't had to use it yet, but the point is if I have to use it, I don't have the information that goes with it because that was supposed to be mailed, and I never got it. But other than that, they were very helpful.

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      Verified purchase
      Coverage

      Reviewed Aug. 7, 2019

      I was looking for an auto coverage plan to have something to cover my car if something goes wrong with it. There were about 50 different companies that called me. But I obtained the maximum auto coverage with America Auto Care. It gives you a four-year coverage, and it covers everything. The reps at America Auto Care were friendly.

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      Customer Service

      Reviewed Aug. 6, 2019

      Customer service was terrible, every time I called I was put on hold then after 5 mins the automated system would say a representative would be calling me back. After 3 times they finally call back.. One other time I had questions concerning some repair. I was told that had to talk to someone else and they would call me back. Never did. Good luck on getting them on the phone.

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      Verified purchase
      Coverage

      Reviewed Aug. 6, 2019

      I was looking for a decent auto coverage and I went online and looked America Auto Care up. I got full coverage from them. It's $100 deductible and covers everything on the car. The representative at America Auto Care was professional, funny, polite, and very helpful. I've already recommended America Auto Care.

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      Verified purchase
      Coverage

      Reviewed Aug. 4, 2019

      I wanted to have my truck covered. I looked at three auto coverage companies but I went with America Auto Care. It was a complete coverage, and I got a bumper-to-bumper coverage. I talked to somebody there and it was a good experience.

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      Verified purchase

      Reviewed Aug. 1, 2019

      I was searching for a warranty and America Auto Care was one of the ones that responded. I was looking for something to cover the car for any major repairs in case anything happens to it. I've just purchased it. I looked at about four companies before selecting America Auto Care. I liked that their salesman was good. They were all about the same but their salesman talked better. He was informative, professional and courteous.

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      Verified purchase
      Customer ServicePrice

      Reviewed July 30, 2019

      I just got America Auto Care. I used the oil change but I haven't filed a claim yet. America Auto Care wasn't the first one that called me. I got an influx of whole bunch of other calls. And then, I had one company and I was on the first 30 days with them, and then the guy from America Auto Care said they could help me. Also, America Auto Care was cheaper and they had more stuff. So I called and I cancelled the other company out and I stayed with America Auto Care. I hope I don't regret it now. I signed up online and the process was all right. The cost is kinda high, but it's only for 18 months. I figured they kinda condensed everything down to 18 months. Still, I wish it was cheaper. Right now, I'll recommend America Auto Care.

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      Verified purchase
      Customer ServiceCoverageTech

      Reviewed July 29, 2019

      I needed something to cover my truck. It's still new, but I drive a lot of miles. It's a 2015 and it already had 130,000 miles on it, so I needed something just in case something happened. I had went with CarShield, and then I had lost my job, so I had to cancel with them. And then, the company that I lost my job with decided they shouldn't let me go, so they hired me back, so I had to find another warranty provider. And America Auto Care called me and I talked to the guy and signed up. I got the Platinum coverage.

      I had good interaction with the sales rep from America Auto Care. I had talked to several people before, and with this guy, it was different. All the people I've talked to before were pushy. I don't respond well to being pushed. But he talked differently, and his demeanor was completely different from what I dealt with in the past. Most of the time, I just hang up. But with this guy, for some reason, I didn't hang up with him. I kept listening to what he had to say. I would recommend America Auto Care to friends. So far, my experience has been great.

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      Customer ServiceCoverage

      Reviewed July 28, 2019

      I was looking for full coverage and I looked at five auto coverage companies. America Auto Care's down payment was reasonable and they would cover the car from front to back for four years. I applied over the phone, and I had great interactions with their rep. My experience was fine.

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      Customer ServiceCoverage

      Reviewed June 27, 2019

      Someone told me about America Auto Care and the experience with them was great. I've had them for about 2 months and I pay 200 something per month for my policy. They could be more detailed about the coverage. It’s a lot to process. They could keep it plain and simple. They said something about the power train but I need some details about what it would cover. I wasn’t too familiar about all the coverage that I would be able to get.

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      Verified purchase

      Reviewed June 20, 2019

      I listened to how much America Auto Care was. I also talked to more people and found America Auto Care's was the best one. The rep I talked to was good. He explained the stuff and broke it down. I would recommend America Auto Care.

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      Verified purchase
      Coverage

      Reviewed June 19, 2019

      I've had an excellent experience with America Auto Care. Their reps were very courteous and the lady that I spoke to when I signed up was very nice and understandable. I was looking for something that would cover my Mazda truck in case something happens, and it looks like the contract that I got with America Auto Care was very reasonable.

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      CoveragePrice

      Reviewed June 18, 2019

      I wanted to make sure that my car was covered and that it has whole coverage except for the maintenance that I need to do. America Auto Care called me and I had one other company that I inquired with. America Auto Care was cheaper and more consistent so I decided on them. The rep was wonderful. America Auto Care seems to be a great coverage.

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        America Auto Care Company Information

        Company Name:
        America Auto Care
        Address:
        1111 SE Federal Highway, Ste. 128
        City:
        Stuart
        State/Province:
        FL
        Postal Code:
        34994
        Country:
        United States
        Website:
        americaautocare.com