America Auto Care Reviews

With my previous experiences, I never dealt directly with the company. I always dealt just with the dealer or who was doing my vehicle and they handled everything. On this last effort to get a compressor changed on my wife's car, all of a sudden now, she's directly involved with the insurance company and the dealer. Nobody was talking to each other and she's in the middle and that's not what I'm paying for.

I was looking for an extended warranty to cover whatever I needed to have fixed with the car if it got messed up. I looked at three different companies and America Auto Care's price made me choose them. They were thorough about what they were explaining about.

We just bought our car not too long ago and purchasing the exclusionary add-on MC from America Auto Care for it was an okay experience. Somebody called me on the phone and she was really helpful.

I bought an extended warranty the "powertrain enhanced MC". I had just paid for extensive repairs when I got the sales pitch that all my repairs "would have been covered had I had their insurance". My A/C, Brakes, Drive Axles... the list goes on. Needless to say, when I call to get a repair paid, all I get is that it's not covered. If you had this problem, it would be covered, but not your problem. Several times I tried to use the insurance, to no avail. I recently asked for a refund if I could not get my repairs covered. I have been promised for almost a week that they will work to get me better coverage. Yesterday I was promised my new policy and insurance card would be emailed to me by 6pm today. Clearly I would not be writing this review if they had kept their promise. Next time I will have a mechanic look over the policy before I sign so I don't get scammed again.

I was talking to a guy who called me for insurance on my car and he was asking me about my car. I have a Cadillac. I told him what I had and he said I'd wanna get this right. I only have a driveshaft and engine warranty with it. I had nothing to cover my computer system. I needed that so I contacted America Auto Care to get full coverage on my car so that if something happens, I can get it fixed. The rep was cool because he taught me some things I didn't know. But with the warranty, I have to wait 1,000 miles or a month. But hopefully, nothing happens to my car.

The representative was very knowledgeable. However, when he sold me America Auto Care, I didn't quite understand. He said I had a $1,000 deductible and I had the right to cancel with them at any time within 60 days, which I did, less than 30 days. It was also kind of a high pressure thing. I've got a van that's three years old in July and the warranty's up, and I was looking for something at the time and just decided not to do it. I would have to check my credit card to see if they have taken another payment out because it's been a month.

I have a vehicle and it’s gonna be out of warranty. My truck runs out at 36,000. I had about 28,000 or 30,000 miles on it, so I was looking for something to extend that to at least 100,000 miles and a bumper-to-bumper coverage because we all know how expensive it can be if a computer or a sensor goes out. I looked into getting an extended warranty and I kept seeing the ads for CarShield. But I hit CarShield and I got a couple of reviews that didn’t sound overly great. Then, I got directed by the computer to these other companies and I ended up dealing with America Auto Care up in Jacksonville. I talked with their guy and he seemed very knowledgeable. He did some figures, fudged around, and called me back. He said they could get up to 107 which was good. I also mentioned my son getting rid of the truck who's in the Navy and they gave me a discount, which attracted me to it. It took off about $400 to $600.

My car manufacturer warranty just went out. I was wanting to cover bumper-to-bumper with the exception of the normal wear and tear. I looked into two companies and America Auto Care assured me that I'd get the coverage that I wanted at a reasonable price so I bought the bumper-to-bumper and everything involved with it like electrical and pumps. The representative was very good, knowledgeable and worked with me and got what I wanted. I hope I never have to use it but we’ll see what happens if I have to.

I'm the second owner of my Hyundai car which is supposed to have ten years or 100,000 miles factory warranty. I didn’t know that the rest of the warranty is not transferred over to me so instead of me having ten years and this is only in 2013, I only had about a year and a half on it. I was pissed when I found out because I had a thing needed to be replaced.

I was looking for an auto coverage plan so that if anything comes up, I’m covered. I’m on fixed income and I can’t afford to lose my car to repairs. I got full coverage from America Auto Care. Their reps were sweethearts! They were wonderful, very knowledgeable and very courteous. They recommended something for me. Being a senior and on fixed income, they helped me out a lot on that. I’ve recommended America Auto Care to a lot of people.

My car was out of its warranty and it's an older car. I purchased an extended warranty from America Auto Care, and my experience seemed to go very well. They were pleasant.

We're running out of warranty so I wanted an extended warranty and the guy from America Auto Care gave me a good price. Also, the reps answered all my questions.

I was looking to purchase an extended warranty on my vehicle. I heard about America Auto Care through a third party and they had several different warranties. I called them yesterday and the day before. The first representative I spoke to yesterday was very rude. She felt the need to argue with me. I told her I was not going to argue and I wanted her to let me speak with her supervisor. She put me on hold on then she comes back saying her supervisor Lana wanted her to just take my statement as to why my car is in the shop - I had to take my car in for a repair and the AC went out. But the dealer already spoke to America Auto Care. I never spoke with the supervisor and I am yet to receive a call from her. But the rep found it necessary to go back and forth. I hung up.

America Auto Care's warranty went to where it would end up 280 something thousand miles by the time it would expire. I thought that was pretty good, so I went with them. I also talked three other companies and they were all the same on coverage. So far, I'm a little disappointed on their customer service because I haven't heard anything from them and I didn't have a contact information. So what I had to do was I took my bank statement and called the company that takes the money out every month. Then they gave me this customer service number and they emailed me what they originally said they'd do to begin with, and they may have. It may just got lost or went to the wrong email address. But I had to call them to get them to send me my contract information.

I was specifically looking for an auto coverage plan that would take care of the maintenance and anything else that might go wrong. I looked at about three auto coverage companies and America Auto Care explained exactly what they covered and exactly what the price would be. They didn’t kind of fool around with it. They were straightforward and they have a long history. The reps were very polite and very professional too. They were more reassuring and comforting. I’d dealt with another company and I had some much problems with them that I dropped them. I'm hoping that America Auto Care will show me that they’ll care of all this when I need to get it. I'd recommend them.

I had a regular warranty up to 36,000 miles so I needed to get something extended. I looked at about five companies and everybody pretty much offered the same thing. America Auto Care contacted me first. The policy they had was a supplement to the warranty that I got from the dealership Nissan. Everything they offered sounded good to me. The rep was spot on with everything single question I had. There was no delay and he knew exactly what he was talking about.

The deal with America Auto Care seemed okay. The warranties are all basically the same. None of them are perfect but America Auto Care's was acceptable. So I went with them. Plus it was either that or I would have had to trade my car in and buy a new one because my warranty was running out. They were also professional and they didn’t make me jump through hoops.

America Auto was kinda expensive and I found one that was a little cheaper than them but I just needed an auto protection warranty. The America Auto rep was good and sold the warranty to me. He said I only have a $100-deductible and he said I'd get the rental car if anything happens to the car. I really liked that.

So far, I'm very happy with everything. I had read some reviews and I decided to take a chance. I required that someone call me and someone did. And the deal with America Auto Care was done properly. I did it over the phone and the guy was very good in explaining every single thing. I was excited signing up. It was awesome. I’m just confused about the charging, if they would send me a book to pay or if it's on autopay. But otherwise, my experience was good. The van is also running real well. It is still only a year old. It's kinda new, with 50,000 miles. The coverage is kinda bumper-to-bumper, but no tires, and it is is just for precaution. I just wanna make sure everything is running okay.

I was looking for an extended warranty and investigated a few auto coverage companies. I found America Auto Care online and when they popped up, I put in my information and they called and gave me a quote. They were very helpful about it. Also, they had better mileage and better customer service. They made sure I understood everything. I had the 100,000 miles for five years. I got the powertrain enhanced and the rep said it covers everything that needs to be covered. I was gonna be paying at the dealership almost the same amount and they were gonna warranty my motor and my transmission for 2,700. And when I got them, it was an extra $200 or $300 and I got three free oil changes with it and flush. They were really awesome about taking care of me.

My warranty expired and before, I've only had the one you normally got the car from at factories. So this one with America Auto Care is amazing. I got a full coverage from front to back, bumper-to-bumper. It's a product that I can stand by and their customer service was amazing. The personnel that I spoke with was straightforward and to the point. He answered all my questions and there was nothing hidden. It was upfront with everything and that’s what I appreciate. He listened as well. I told him what I wanted and he responded back. Then we went on and made a deal. They're cool.

I was looking for an extended warranty and checked out four companies. With repairs being so expensive, having the warranty would be very valuable. America Auto Care had more coverage for about same the price or less. My interactions with their rep were good. Plus, their professionalism and knowledge were very good. I like the package that I got, but I haven't received my hard copy or email confirmation that tells me exactly what my coverage is. I'd tell anyone how asks about America Auto Care that they seem like a great company and the coverage is good, but it could be a scam too.

Three times, never paid for services from my dealer, bought a new car and canceled product, never received my refund. Can't get them to answer phone. Scam, fraud. The worst company ever dealt with. Run, don't buy from them.

I started looking for an auto coverage company when the company that I had charged me three times more on renewal. A guy from Omega called me and their full coverage was exactly what I wanted. He was nice and thorough, and he gave me everything I asked for. I said the price was too much, so he gave me a discount.

I recently had a incident where I thought that America Auto Care would cover it but come to find out, they didn’t. So, I ended up having to pay out of pocket for it myself. What’s the point of me having a warranty if I’m just paying America Auto Care for no reason? But they have great customer service. The problem that I had was the wiring in the truck went bad. Chevrolet tried to charge me $320 to do that and America Auto Care told me not to go there. They helped me find another way to save money versus paying Chevrolet that amount of money plus the diagnostic fee. So I went to a mom-and-pop shop and got it fixed for $100. I’m still with America Auto Care and I’m giving them benefit of the doubt. I feel that if something major was to happen, they’ll have my back. They are nice people and they're worth giving a shot.

I googled aftermarket warranty for vehicles and looked at five companies. I was looking for coverage and price in the auto coverage plan and I liked the way the rep from America Auto Care explained their warranty inclusion. I also read all the reviews and most of the reviews for them were good as far as the customer not being hassled when trying to get stuff fixed because everything is pretty much covered. The salesman who sold the product to me was good and any time that I call customer service, the reps are great. I’ve told a few guys that America Auto Care is better if they’re looking at the price and all the reviews of this company are good.

I wanted extra coverage in case something goes wrong with the engine. The America Auto Care agent that I spoke to was very well-thought out. She offered me a lot of extra things to come on-board and she explained it very well.

What I was specifically looking for in an auto coverage plan was not having to spend money right away. America Auto Care's ad was the first one that I saw online and they looked very good and had good deals, so I went with them in getting another warranty on my car. The representatives always call to notify me and they always help me out.

I needed an auto coverage plan so I would have a warranty if my car broke. I didn’t wanna be in a position where I wouldn’t be able to get the proper care that I needed for my vehicle. I got a follow-up call from America Auto Care and that was how I got a chance to know about the company. I investigated four warranty providers, then I went with America Auto Care since they gave a little bit more when it came to offers. The reps were very helpful with the information that they gave in the conversations that I had with them. They were detailed about what they had to offer, so that was pretty good. They were consistent and able to answer any questions that I had. I’m covered for 75,000 miles for anything that goes wrong with the fuel transmission, gas pump, engine, and a couple of other things. Roadside assistance is also provided.

Look. I am the only one working in my house and I am sick with lots of medical bills. I told them that I had to think about buying the warranty, but like others they said if I hung up now I would not be able to call back to and buy this warranty. I felt pushed. Now after I give them my information and card number I was assured by them if I wanted to cancel I could. After checking my financial status I called back to cancel and away we go. One rep after other kept talking to me, saying they were helping me but all I wanted was to cancel.