Endurance Warranty Reviews
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About Endurance Warranty
Endurance delivers customizable auto protection plans to drivers nationwide. Overall, customers have mixed experiences with Endurance. Some have praised the customer service and smooth sign-up process, while others have faced challenges with denied claims and lack of coverage for unexpected issues.
- Unlimited, customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- Limited rental car reimbursements
- No corrosion coverage
- Some claims denied
Endurance Warranty Reviews
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- 4,809,248 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,809,248 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 10, 2026
I recommended Endurance Warranty to my mom and two friends. All the other places was charge more than them. Also, signing up with Endurance was quick. Gathering all information was easy. They told me I had to wait 30 days before I could do anything as far as the claim.
Hi Darroll! Thank you for taking the time to recommend Endurance to your mom and friends. We strive to provide competitive pricing and are happy to hear that our sign-up process was easy and efficient for you. If you have any further questions or need assistance during the waiting period, please don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Jan. 10, 2026
I previously used Endurance Warranty and recently decided to return to them. My sign-up experience was wonderful—everything was handled with kindness and clear information. However, I have been receiving repeated phone calls, which is a bit frustrating. In terms of service, I haven't had any issues and didn't need to file any claims previously, so I can say that my overall impression of Endurance is positive. I would recommend them, but I haven't used their services extensively to provide more detailed feedback.
Hi Corliss! We’re glad to hear about your positive sign-up experience with us. It's great to know that our team provided you with the clear information and kindness we strive for. We apologize for any inconvenience caused by the repeated phone calls and will surely look into it to enhance your overall experience. Thank you for trusting Endurance and please don’t hesitate to reach out if you need any assistance. We appreciate your feedback and are here to help!
- The Endurance Team
Reviewed Jan. 10, 2026
So far, the experience has been good, but I haven't needed to file a claim yet. I will see how well they take care of us before I decide if the experience was worth the money or what. It was frustrating that I had to call three times to give my mileage and then they increased my monthly rate. If they were to deny any of my possible future claims, I will cancel my membership.
Hi Maureen! Thank you for sharing your experience with us. Your insights are crucial, and we want to ensure your future experiences meet your expectations. If you ever find yourself needing to file a claim, we're here to assist and make the process smooth. For any immediate concerns, please consider contacting our team at feedback@endurancedirect.com, so we can investigate and address your situation thoroughly. Your confidence is important to us, and we seek to always deliver beneficial outcomes. Thank you for being a member of the Endurance family!
- The Endurance Team
Reviewed Jan. 10, 2026
My previous car dealership warranty was inadequate, lasting only three months and covering very little. I went with Endurance and the sign-up process with Endurance was hassle-free. The rep I spoke with was helpful. The coverage I received was comprehensive, covering all systems of my car, which gave me peace of mind, considering I had noticed a few issues with my vehicle. I opted for this coverage to safeguard against potential major failures or check engine lights. My plan is for two years, and it’s active now, with coverage up to 180,000 miles.
Hi Javin! Thank you so much for sharing your experience with Endurance. We're thrilled to hear that your sign-up was hassle-free and that our representative was helpful in guiding you to an auto protection plan that meets your needs and brings you peace of mind. If there's anything more we can do for you, please feel free to reach out!
- The Endurance Team
Reviewed Jan. 10, 2026
I found Endurance's customer service to be excellent when I signed up. The representatives were helpful, explaining that my policy would cover me until 2028, even though I had to cancel after selling my car. I appreciated their clarity and the ease of the cancellation process. Overall, my experience has been positive.
Hi Julia! Thanks for your positive feedback! We’re happy to hear about your excellent customer service experience. We're glad the plan terms were clear and that your cancellation was handled smoothly. If you ever decide to return, we'd be more than happy to assist you.
- The Endurance Team
Reviewed Jan. 10, 2026
I decided to try Endurance Warranty after my relative recommended it, praising their satisfaction with the service. Signing up was a straightforward process, and I experienced no issues. So far, I've had no complaints about the warranty and feel satisfied with my decision. If asked by friends or family, I would share my positive experience with them.
Reviewed Jan. 10, 2026
Endurance's signup process was smooth. The rep I spoke with was fantastic, clearly explaining everything I needed to know. I chose the elite package with a $200 deductible, opting for the highest program available because it promised comprehensive coverage.
I haven’t received the hard copy of my welcome package yet, but I have access to the information online. I would recommend Endurance to friends and family for their excellent service and coverage options.
Hi Annamarie! Thank you for your kind review and for recommending us! We're thrilled to hear that you had a smooth signup experience and found our representative fantastic. It's great to know that you're satisfied with the package you selected. Accessing your information online ensures that you have up-to-date resources at your fingertips, but if there's anything else you need or questions you have, we're here to assist you anytime. Welcome to the Endurance family!
- The Endurance Team
Reviewed Jan. 10, 2026
The customer service I received from Endurance was satisfactory. The rep was helpful, making it a straightforward experience. Overall, my initial impression was positive.
Hi Don! Thank you so much for sharing your positive experience with us. It’s great to know that our customer service team made the process easy and left a good first impression. We’re glad to have you with us and are here for you anytime you need assistance.
- The Endurance Team
Reviewed Jan. 10, 2026
I purchased an Endurance Warranty after considering the age of my car, which is approaching 10 years. Recently, I had been investing a lot into its upkeep, so getting an auto warranty seemed like the right choice. The sign-up process with Endurance was seamless. The rep was incredibly thorough, explaining everything in detail. She was not only knowledgeable but also made the whole experience pleasant. The process was easy and straightforward. I would recommend Endurance to my friends based on this positive experience.
Hi Kelle! Thank you for choosing Endurance and sharing your positive experience! We’re glad to hear that our team made the sign-up process so pleasant and seamless for you. Your recommendation is truly appreciated, and we look forward to providing you continued support for your vehicle's needs.
- The Endurance Team
Reviewed Jan. 10, 2026
I liked Endurance's extensive coverage options. I purchased a secondhand car where the dealership only provided a six-month warranty. Endurance offered me a four-year extended warranty, covering critical components like the motor and electronics, which can be quite costly if they fail.
The sign-up process was straightforward, and I received my card quickly, ensuring I'm covered if anything goes wrong. So far, I'm satisfied with Endurance and would recommend it to others.
Hi Terry! Thank you for sharing your experiences and positive feedback about your plan with Endurance. We're thrilled to hear that our coverage options gave you the peace of mind you were looking for with critical components covered. We're also glad the sign-up process went smoothly and that you're all set with your protection in place.
Your recommendation means a lot to us, and we’ll strive to continue delivering exceptional service. Should you ever have questions or need support, please don’t hesitate to reach out to our team. We’re here to help!
- The Endurance Team
Reviewed Jan. 10, 2026
When I went with Endurance Auto Warranty, the sign-up process was straightforward. The rep was clear, professional, and explained everything in a precise manner. The steps were easy to follow and the process felt seamless. I’m satisfied with the initial experience. The only downside is the overall cost, which seems a bit high. Despite this, the monthly premium is manageable.
Hi Sheila! Thank you for sharing your positive experience with us! We're happy to hear that the sign-up process was straightforward and that our representative ensured everything was clear and professional. We also acknowledge your thoughts on the cost, and we’re glad you find our monthly premium manageable. Thank you for choosing Endurance! We’re committed to providing you with continued excellent service.
- The Endurance Team
Reviewed Jan. 10, 2026
The signup process at Endurance was straightforward and they answered all my questions. Their customer service during signup was excellent. My initial experience has been positive.
Hi Carolyn! Thank you for sharing your experience. We're happy to know that your signup process was smooth and that our team was able to address all your questions effectively. We sincerely appreciate your trust in us and look forward to providing continued excellent service. If you ever need any assistance, we're here for you!
- The Endurance Team
Reviewed Jan. 10, 2026
My previous warranty had expired on my 2017 truck, and since I plan to use it extensively, I needed a reliable coverage. I went with Endurance, and the sign-up process was straightforward and well-explained by their helpful sales team, although the cost was slightly affected by my truck being lifted. I haven't filed a claim yet, but I’m hopeful that the service will meet my expectations when I do. I'd recommend Endurance to others. I’m satisfied with the ease of the initial process.
Hi Joseph! We truly appreciate your positive feedback and recommendation. It's great to hear that the sign-up process with our team went smoothly for you, even if your truck's modification slightly influenced the cost. Thank you for choosing Endurance, and we're here for any assistance you might need down the road.
- The Endurance Team
Reviewed Jan. 10, 2026
The signing-up process was straightforward and hassle-free. The representatives answered all my questions efficiently, making the experience smooth. Their customer service during sign-up was impressive; the person who assisted me was exceptionally nice. I'm satisfied with the choice I made.
Hi Marsha! Thank you for sharing your positive experience with our sign-up process! We're happy to hear that our team efficiently answered all your questions and made the process hassle-free. We strive to provide top-notch customer service and are thrilled to know that you found the representatives' assistance impressive. We greatly appreciate your choice and look forward to serving you in the future.
- The Endurance Team
Reviewed Jan. 9, 2026
I tried this other agency, but they let me down, so I'm trying Endurance Warranty. Although I haven't used the warranty yet, the sign-up process was straightforward and without any difficulties. The representative who helped me with the sign-up was excellent. I chose this warranty for peace of mind, as you never know when it might be needed.
Hi Luis! Thank you for sharing your positive experience with our sign-up process. We're happy to hear that our representative provided excellent service and made the transition to Endurance smooth for you. Providing peace of mind is our goal, and it's great to know you're off to a positive start with us. If you ever have any questions or need assistance, we're just a call away.
- The Endurance Team
Reviewed Jan. 9, 2026
I went with Endurance for my auto coverage needs. I had a positive initial experience when I called them to understand their services better. The rep I spoke with was knowledgeable and answered all my questions effectively. The sign-up process was straightforward, which made the decision easier for me.
Their customer service was excellent during the sign-up phase. The process of getting everything set up was smooth, and I'm satisfied with the coverage options they provided. Overall, I would rate my initial experience with Endurance Warranty as quite satisfying.
Hi Novella! Thank you for sharing your positive experience with us. We're happy to hear that our team made your initial contact and sign-up experience with Endurance smooth and enjoyable. It's great to know the coverage options met your needs and that our knowledgeable representatives could assist you effectively. Please feel free to reach out if there's anything else we can do. Welcome to the Endurance family!
- The Endurance Team
Reviewed Jan. 9, 2026
Endurance's sign-up process was straightforward and efficient. The rep was one of the nicest people I’ve spoken to in a while. As for the policy itself, it seems reasonably priced. My main concern is the potential hassle if we ever need to use it, especially since major repairs can be costly.
They mentioned I needed to drive 200 miles past the odometer reading I provided. I wanted to ensure coverage if the engine fails, as it’s a common issue with Hyundais. Having recently replaced the transmission, I know how expensive repairs can get. I feel this warranty is a good fit for our needs.
Hi Billy. Thank you for sharing your experience with us! We’re thrilled to hear that the sign-up process was seamless and that our representative was able to assist you so kindly. We design our plans with valuable features and pricing to offer you support when major repairs or breakdowns occur. Rest assured, we aim to deliver commendable service if the need for a claim arises. We’re glad that you've found a plan suitable for your needs and are happy to have you with us!
- The Endurance Team
Reviewed Jan. 9, 2026
I was swayed by the explanation provided by the representative at Endurance. The sign-up process was smooth, though I did have a small issue when signing up my husband’s car separately. The first representative I spoke with was able to waive a $29 fee, but the second one did not offer the same courtesy.
If someone asked for my opinion, I would suggest they check out Endurance. Although I haven’t had extensive experience with them yet, I did receive a letter that initially concerned me about price increases. However, after a call, I was assured it was just a marketing tactic and my payments would remain the same. Overall, I found the sign-up to be straightforward and easy.
Hi Kimberly! Thank you for sharing your experience with Endurance. We're glad that the sign-up process was smooth and our team provided helpful support. We apologize for any inconvenience you faced during the separate sign-up of your husband's car. Rest assured, transparent and reliable service is our priority. Should you have any questions in the future, please feel free to reach out. We value your input and look forward to serving you well!
- The Endurance Team
Reviewed Jan. 9, 2026
I believe Endurance offers superior service compared to others in the market. Signing up was straightforward, and though it's early days, everything has been smooth so far.
One area of confusion arose with the initial payments. When I set up my contract, I provided my credit card for autopay, expecting a single monthly payment. However, I was charged twice in the first month, once as a contractual down payment and again to start the series of payments. This was not clearly communicated, and I had to clarify this with Endurance.
Despite this hiccup, I still feel confident in recommending Endurance as they seem reliable and well-rated. If you're considering an auto protection plan, I'd suggest double-checking the payment terms to avoid any surprises.
Hi Delane! Thank you for your positive feedback! We are happy to hear that signing up was smooth and that you find our service superior in the market. We apologize for any confusion regarding the initial payments. Transparent communication is our priority, and your experience highlights a valuable area for us to improve on. If you have any further questions or need assistance, please feel free to reach out. We're always here to help ensure your experience with us remains positive!
- The Endurance Team
Reviewed Jan. 9, 2026
I heard about Endurance on the radio and they seemed to offer the best rates. Signing up was straightforward; the agent was patient and walked me through the process thoroughly. Overall, my experience with them has been good.
Hi Janett! Thank you for sharing your positive experience with us! We’re thrilled that our rates and the seamless sign-up process met your expectations. Our agents always strive to provide comprehensive assistance, and it's great to hear this was reflected in your interaction. We appreciate your trust in Endurance and are here for you should you need any further assistance in the future.
- The Endurance Team
Reviewed Jan. 9, 2026
I went with Endurance for my two vehicles, having experienced their service with my older car before.
The process of signing up at Endurance was smooth, and the customer service was both polite and professional. A notable feature was the ease of transferring my warranty to a second vehicle, for which I received a slight discount. Overall, my interactions have been positive and I would recommend Endurance to others.
Hi Richard! We are thrilled to hear about your continued positive experience with Endurance for both of your vehicles. It's great to know that the sign-up process was smooth and that our team provided polite and professional service. We sincerely appreciate your recommendation and your trust in transferring the coverage to another vehicle with us. If you ever have any further questions or need assistance, please feel free to reach out. We’re here to help!
- The Endurance Team
Reviewed Jan. 9, 2026
The sign-up process with Endurance was straightforward. The team was very helpful and made it easy for us. However, I would appreciate receiving a booklet or some material outlining what is covered, similar to what we had with our previous provider.
While we haven't had to use the warranty yet, if anything happens, it's reassuring to know that we're covered. I'd tell friends and family that the sign-up was smooth and the staff were courteous. Overall, we're satisfied with the initial experience.
Hi, Cheryl. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. If you could kindly reach out to us directly via feedback@endurancedirect.com, we would be happy to ensure you receive that documentation in the format that works best for you. We look forward to having you as a client for many years to come!
- Endurance
Reviewed Jan. 9, 2026
The Endurance representative I spoke with was kind and thoroughly explained everything to me, making the renewal process both quick and straightforward. I didn't encounter any difficulties during the sign-up, and everything was handled in a professional manner. The timing was perfect since I still had some warranty left when I called. I was so satisfied that I'm considering calling them again soon for my wife's car, as her warranty will be expiring soon. Overall, I found their service to be excellent and would recommend them to others seeking auto protection.
Thank you for your feedback, Jorge! We're thrilled to hear that your renewal sign-up process was seamless and that you had such a positive experience with our customer service team. We appreciate your trust in Endurance, and we’re excited to continue supporting you. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again!
- Endurance
Reviewed Jan. 9, 2026
The representative I spoke with was a typical salesperson, but they handled my questions adequately. Although on a limited budget, I managed to arrange the payments, which are somewhat manageable, though I'd prefer them to be lower. Overall, I believe having this coverage is essential for peace of mind, knowing that it's there if I need it.
Hi, Randal. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Jan. 9, 2026
The sign-up process was smooth, and the representative was polite and accommodating, helping me find the best coverage within my budget. I felt confident about my decision and even recommended Endurance to a friend. The coverage was comprehensive, which was essential for me, especially since modern car repairs can be quite costly. As a retiree, budgeting is crucial, and having a warranty helps manage unexpected expenses.
Overall, my experience with Endurance was positive, and I appreciated the recommendation from my dealership, which affirmed my choice.
Dixie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Jan. 9, 2026
The sign-up process was straightforward and handled conveniently over the phone. The Endurance representative asked a few questions, and everything was sorted without any hassle. Overall, the process was easy, and I was pleased with how smoothly it went.
Hi, Cephus. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Reviewed Jan. 9, 2026
The customer service I received when signing up was outstanding. The representatives were helpful and courteous, making the process smooth. I did have a question about the 30 days or 1000 miles clause, which I didn't fully understand, but I was advised to contact their customer service for clarification. Overall, my experience with Endurance has been excellent, and I would recommend them to others.
Hi, Timothy. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Reviewed Jan. 9, 2026
At 80 years old, I can't afford unexpected car repairs, and the idea of coverage seemed like a wise choice. The sign-up process itself was smooth and satisfactory. However, upon reading the booklet, I found discrepancies between what was promised over the phone and what's actually covered. The representative assured me that items like axles and ball joints would be covered, but the fine print suggests otherwise, stating normal wear and tear isn't included. This contradiction has left me uncertain about the value of the warranty. My advice to others would be to thoroughly read the contract before making a decision. While I haven't had any issues with the car yet, the potential for unexpected costs makes me wary.
Hi, John. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone! For any calcifications on your plan and what the coverage would consist of, please reach out to us directly via feedback@endurancedirect.com and we would be happy to assist you.
- Endurance
Reviewed Jan. 9, 2026
The sign-up process was straightforward, and when I reached out with questions, the team provided clear options and answers. If a friend or family member asked, I’d recommend considering Endurance. The pricing seemed fair, and their advertising was particularly impressive. Overall, my experience with Endurance has been positive.
Hi, John. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company and for considering recommending us to your family and friends. We look forward to having you as a client for many years to come. - Endurance
Reviewed Jan. 9, 2026
The customer service representative did a wonderful job but important information was left out during the signup process, which made me feel misled. This was brought to my attention when another company highlighted discrepancies. Omitting information is as harmful as providing false information and I decided to cancel my policy and explore other options.
Hi Paula. Thank you for taking the time to write to us. We’re sorry to hear about your experience. Would you please reach out to us at feedback@endurancedirect.com about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.
Thank you, The Endurance Team
Endurance Warranty Company Information
- Social media:
- Company Name:
- Endurance Auto Warranty
- Address:
- 400 Skokie Blvd.
- City:
- Northbrook
- State/Province:
- IL
- Postal Code:
- 60062
- Country:
- United States
- Website:
- www.endurancewarranty.com
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