Endurance Warranty Reviews

Gordan was very helpful explaining what is covered and how to submit a maintenance claim vs a repair. He worked with me and listened to my concerns answering all my questions. I drive a Toyota and so I hope it lives up to the Toyota reputation, but just in case...

Ms. Kim R. helped me and my wife upgrade our plan and was very helpful. She was very professional and was able to answer all our questions. She deserves more than 5 stars, but 5 was all I could give.

Customer service was a great help. They answered all my questions. Thank you. 😊

Very bad, Endurance Will not cover anything despite I supposed had the best coverage, they only cover a few parts, I had been paying for a whole year, and this is my second renewal and when I need them, Endurance reject my claim. Would NEVER trust them or give them any money.

I have had a great experience with the personnel I have had contact with your business. That goes from the agent who got me signed up. He was experience in his knowledge of your company and of the customers he was speaking with. I also spoke with a representative via named Katherin in the business office. She also was a good representative for your company. So as of this time I have not had thing but receiving good reps from your company and would recommend you to anybody who might want to join your company your company. Thank You.

Incredible, I had my caravan towed to a local Dodge dealership and I was told that my transmission needs to be replaced but Endurance wants a tow summary before any of the work can get started, I had my caravan towed to the dealership by my car insurance carrier and by the time I get him a copy of the tow summary it will be over a week and a half, until they start working on my car, unbelievable, when I got the policy they never stated that I had to show them proof that I had my car towed, I will be without a car for over 2 weeks because they want proof that I got towed, Danica Patrick doesn't say anything about this in the commercials ?, I am paying for a rental car as I write this review, costing me over 50 dollars per day, incredible that I am going through this, I thought that I would never have to go through something like this! I won't be recommend anyone to this company!

They will find any reason to deny a claim, even with dealership and independent mechanic documentation and recommendations. Stay away and save your money. Try American Dream warranty instead - it costs more but they cover everything - no lame excuses.

I know a few people who have the coverage with Endurance, and they've spoken highly of the coverages. I've also seen their advertisements. I initially did the online information, and then we connected after that. The conversation was very pleasant. The reps were very knowledgeable. They covered a lot of details as far as the policy was concerned. The vehicle that I initially wanted to get covered was sold to someone else, so I ended up getting another vehicle. It wasn't a problem with transferring the coverage to the new vehicle. I got a new representative and he was very personable and gave me his direct contact. I reached out with a couple of inquiries, and he responded right away. So, it was pretty pleasant, all in all.

My car is seven years old now. It's never broken down. The Endurance commercial says sooner or later, it's going to break down. So, I called Endurance, and I joined. The process was very easy. They explained everything to me. They answered all my questions. Everything was really done easily. They gave me 30 days to look over the contract and see if it's the right fit for me. Everything checked out. I would be approved for four years, but I only pay for 18 months, and it's limitless miles. They told me about the program over the phone even before I signed up. It was pretty cut-and-dry. I have a set income, and the payment plan was really reasonable. So far, so good. The price is right. The coverage is great. They even got a little bonus.

I signed up with Endurance and I'm waiting for my mileage to go over 1,000 so that if anything goes wrong, I'll be covered. I had Endurance before, and they paid on a 2008 HHR that I owned, and they paid to get it repaired, and I thought they're stand-out people. I had a good experience with them the first time. I have my 2011 covered now. The price was right. If the price had been high, I wouldn't have wanted to. Their rep was overly explaining everything. Because I had already been through it, I didn't have as many questions, but he made sure I understood everything. He was very detailed. I would give Endurance a 5 also because they called me after he signed me up to make sure that I did understand everything. So, they're great with me.

I have enrolled two (2) vehicles in this warranty program with Endurance for over 3 years, and with each of my 2 vehicles…claims have NOT BEEN APPROVED!!! This program is a A SHAM AND A SCAM in my opinion and experience. I AM CANCELING THIS SUBSCRIPTION FROM THIS COMPANY. I’ll be looking for good reliable warranty services from a more reputable company!! Endurance is a SHAM!!

Lance was great! I don't like the follow-up phone call(s) after making my decision for a contract. Don't call me, I'll call you if I have questions. Still waiting to receive my contract in the mail.

We were looking at an Audi Q5. That was a 2010 that had about 160,000 miles on it. So, one of my friend worked for HM Brown Automotive and he did a little research for me and he said, "Hey, Endurance will salvage titles and they will do high miles.” I asked him to give me the information. We decided to put it on the Jeep because the Jeep had low miles. If something went wrong on that, we're gonna want to replace that because it's still a fairly newer car. We haven't done it on the Audi yet because right now, I can't afford it.

I have an older truck, and I've looked at different warranty companies. Endurance was the one that I've seen with the best ratings. So, I went with them. The sign-up process was amazing. The girl who called me, I told her what I had going on, and she said, "Okay. Hang on a minute." Then she put me on with the guy who was absolutely awesome. He said he was one of the managers. This is the best customer service I've ever seen in a long time. He told me everything that it would do and all the things that it would cover and just how much it would cost. The payment was super easy as well. Plus the price was good, too.

I heard good things about Endurance. I was with another extended warranty company, and the mechanic shops were like, "That company that you’re with, they're not good.“ I asked about Endurance, and they told me that Endurance was the best. I went with them, and my sign-up experience was great. They were very respectable and very welcoming. The cost is also affordable.

One of my vehicles is over 100,000 miles, and the other one is 10 years old. If something does happen, it's nice to have it covered. Enrolling with Endurance was very simple. It was explained very well. I got the plans, and I got what was covered. I looked over it, and it seemed like it was a good deal. So, I went ahead and signed both vehicles up. I was impressed with the two gentlemen that I talked to. There's no signed contract, and I can stop it at any time. It covered everything that I worry about.

I have a Dodge, and I felt like I needed more so on it because there's a lot to it. I've been looking at Endurance on TV, and I researched a lot of stuff and felt like Endurance is what I wanted. Their reps were cooperative and passionate about my issue. I have a good experience with Endurance and I'm happy with it. I already have tried to introduce people to it. I'm planning on keeping it in the future, and planning to add my other car to it in the future.

I got full coverage from Endurance for my Ram 1500 truck. I had to replace a water pump recently. The place where I took it did everything. I didn't have to do anything. It was all good. I've had Endurance on several cars, and my sister's used them. I've recommended them to people.

I needed warranty coverage, and the person worked with me to get a affordable price I could afford. Gordon did a great job working with me.

Customer Service Rep. Sabrina was awesome, polite, and a problem solver. Thank you!

Is there a lower review? After. More than a year of paying for this INSURANCE... THEY WON'T PAY MY CLAIM... because I haven't driven 1000 miles. What!!!!; I'm 82.... On oxygen... Have been in the hospital 2 times last year.... And they won't pay for my claim.. Because I didn't drive enough!!!! Wtf!! I want my over a year's worth of payments! That will pay for my claim... Everyone is going to know what a RIP off this company is!!! I am 😡 pissed.

Everything was good until my policy went missing. Can you please send me a new copy.

Jordan was very helpful and considerate to my needs. He was able to complete everything that I needed done in a fashionable manner

This does not even deserve a 1 star! Worst warranty company you could possible use. Both of my vehicles WERE covered (we thought) by Endurance. My husband's transmission went out and they only covered a replacement of a used unit from a totaled vehicle. No inspection of the unit. Arrived and was full of water. 2nd unit went in and it didn't even work. 3rd unit in and hopefully it stays working. Endurance didn't cover the removal and replacement of the faulty units. Left it up to me. NO. I DID NOT PAY FOR IT!! Was not my fault or responsibility.

Because of the type of vehicle I own, I figured for the price, it was better to get an extended warranty to keep me from paying out a lot of money out of my pocket, where the extended warranty would cover a lot of things. I talked to one of the mechanics at one of the auto shops, and I asked him the best warranty to get for my vehicle. He recommended Endurance. I went with them and their communication was very good. They were very straightforward with me and told me how much it'd be. They also told me it would go in effect after 30 days once I signed up for it.

I bought my vehicle from a used car dealer. They sold extended warranties, and I really didn't have any confidence in them. I have a couple of friends who are in the repair business, and I talked to them to find out about extended warranties. They told me the other ones that I was looking at look for reasons not to pay. Whereas they said Endurance, it's pretty much cut and dry. It's either covered, or it's not.

We got a new car that is a high-maintenance car, and we wanted to invest in a warranty. I signed up with Endurance and it was an excellent process.

Setting up everything with Endurance was easy. The customer service seemed great. I got the very comprehensive plan. The price is reasonable.

When I spoke to the Endurance rep, he informed me of my options. And as I was listening to him, I kept telling him, "No. I don't think I wanna do this.” But the man was able to provide me with a very convincing package, which was the Diamond package, to help me with my needs ‘cause I'm a single woman. I'm in Arizona. Just moved down here. So, if something happens to my car, I just don't have a mechanic to call up. And I'm not trying to spend thousands of dollars. He was able to put me in a very comfortable position. And ever since then, I’ve had no issues with my car. I feel very comfortable with the price that was provided to me. He really helped me.

I had gotten another company, but I canceled them and came with Endurance. The price was good, and what they covered was good. Signing up with Endurance was a good experience. I asked questions because of the other policy that I had that I canceled, and the rep answered. He talked to me. He asked good questions. I asked questions and he gave me decent answers. Overall, there was nice customer service. They were polite and seemed to be very honest with the answers to my questions. The policy covers things that the other policy did not or would not. It gave me a sense of feeling good about paying somebody because I truly feel warranties are lose-lose, and you lose when you pay your monthly bill if you don't use them. You lose if you have to use them because something has broken down.

I first heard Endurance as an advertisement on television. I was with another company that I had trouble connecting with. It seemed like Endurance was easier to stay in touch with, and it seemed to be a better fit. I’ve had it for a year now. However, I find it difficult to communicate with them. I would like to speak with a person and have a representative that I could call for any questions I have. The emailing back and forth and just a letter in the mail proving that I have Endurance has not been satisfactory for me. The cost of the coverage seems okay, though. It’s also not difficult to get the payment in.

Stop sending me these damn emails!!!! I keep blocking, snoozing and unsubscribing y'all and somehow y'all still getting through! I made it my business to go on Google to write this review! I will never get any of these RIP off plans!!! At this point yall are harassing me! Stop flooding my emails! Y'all are wasting your time! Tf!

Endurance warranty is a waste of money. Engine needed replaced and they denied the claim. Customer service, roadside assistance and adjuster were slow, non responsive and unprofessional. DO NOT WASTE YOUR MONEY. THIS IS FROM A REAL CUSTOMER. NOT SOME FAKE REVIEW.

Haven't used the service, time will tell. So far it's ok

I was told by a competitor of Endurance that they would like me as a customer. I spoke to Bernadette and she assured me Endurance would continue to cover my needs for vehicle repair and I would be covered until February 2028 because my 30 payments were paid in full. No more are required. Thank you, Bernadette!

Great customer service. Friendly service. And got my contract up and running in no time.

Excellent coverage for the value and all the extras that are covered like tires and key fob replacement. That's priceless, nobody else offers that. That was one of the main reasons why I decided to go with Endurance for my extended coverage as well as 5 days of free rental car if the car is in the dealership up to 5 days. Again, no one in the warranty industry that I know of offers that either. I'll definitely recommend endurance to anybody else looking for extended car coverage insurance.

I thought that my review will be 100% negative, but Reilly did everything and more to help us with our claim. We talked with so many people from Endurance and we were told over and over that our claim is denied till we got to talk with Reilly. This man did everything to reopen our claim, the ajustor contract our mechanic day later and they already scheduled senior adjuster to do the inspection. I just want to say thank you Reilly for all your work, you were the only one who actually understood how unfair we were treated by his colleagues and thanks to you we are able to hope again.

It's a great company. I had great customer service today. Keep up the good work.

I wanted an extended coverage and enrolled with Endurance but I've never received anything.