Endurance Warranty Reviews

The gentleman I spoke to at Endurance was very easy to talk to. But I didn't get any paperwork in the mail or anything to show exactly what I am paying for. When I tried to go on the site to see what I could find out, I had an awful time trying to find out what my policy was and what it entailed. There are some things that I'm in dark with. There were some things that he was telling me that didn't show up in the policy.

The process of setting up with Endurance was not hectic at all, which I thought it was. The lady explained everything and answered all my questions. I felt comfortable enough to pick Endurance and they gave me a few extra perks, which none of the other ones will give me. I paid for four years, two and a half years at full price, and then, they said the last year and a half would be no cost if I didn't have a whole bunch of claims. They waived the initial payment which was $300 and I paid under $200 to get everything started right up front. I can pay them online and it's easy. I gotta hook it with my bank and I have the paperwork right here at my job. So, I have all the information I need to send in my money and 120.90 a month for full mechanical problem coverage is great. I am mechanically inclined, too so, I will make sure that everything on my vehicle is good. But to have that coverage reassures me.

Had a refrigerator decide to stop all operation. Made appointment for tech to visit and perform life saving repairs. My only concern is the time it took for the tech to order and receive the bad fan unit. Luckily we have a second refrigerator in the basement. Maintenance person was friendly and knowledgeable.

I never received a copy of my warranty! Is it possible to get one? It would be nice to have a physical copy in my car in case of an emergency. I was told when I renewed my warranty it would be sent out in the mail! I would appreciate your attention to this matter! Thank you.

I am pleased with Endurance and think the cost is worthwhile. It was easy for my service advisor at Bommarito Ford to submit my claim. I purchased a 2006 Lincoln Town Car with only 29500 miles. Hence my decision to purchase the Endurance Warranty. Thank you for this service.

I've used Endurance on a couple of vehicles, but I haven't claimed anything with them to see how they do. As far as the signing-up process, they did a good job. The customer service rep did a really good job. Overall, my experience has been good.

I have been a customer for a couple of years now. However, I have not yet to utilize the services due to no issues. When first joined it was very easy and customer service personnel were always professional, knowledgeable and very courteous. Great knowing that I am in great capable care if service required.

Endurance Auto Warranty's value and the overall product was what I needed. They had the coverage that I needed for the vehicle that I drive. It worked all around for me. Also, I was most impressed with Endurance's customer service, knowledge of product, their willingness to help, and the individual.

The first rep I spoke with said, "I will be mailing you something in a week to 10 days." Two weeks later, I still haven't gotten anything. I called back and said, "I wanna cancel this warranty.. You're not doing what you told me you were gonna do." But they put me with somebody else and we talked a while. And I decided to keep the warranty. My experience with them was fine except for the little glitch at the start. It's a pretty good policy.

Signing up with Endurance was very informative. I debated over the 1,000 miles because I don't put a lot of miles on my car but I'm plugging away at those miles. So far, I have over 500 miles on my car, which is unheard of for me. I've had my car for five years and I've only put 20,000 miles on it. Both the ladies that I spoke with were wonderful and encouraged me to take this particular plan because it supposedly is one of the best. They did all the work and everybody was aboveboard. You learn the first time you have an issue. But so far, so good. I have a very good price. I like that I pay for six months and then don't pay for six months.

Endurance was very easy to work with. Our mechanic call our insurance and gave them a list of what needed to be done. They basically saved us almost 700.00 dollars. We were thrilled. Thank you Endurance. They were very professional and extremely quick with paying our mechanic. I would definitely tell others about our experience with Endurance Warranty because when I find something that is worth their money I enjoy sharing my good fortune with others. Thank you Endurance for having our back.

This is my second Endurance product. My first was the insurance policy and they made good on the claims I made. Second as a more progressive plan and they helped out on vehicle maintenance and on a claim. So far, the two Dealers for my cars had not worked with them before but found Endurance was easy to work with came through.

Endurance was more expensive than I thought it would be. But the customer service reps explained themselves pretty well and why the prices were as they were. My rep did a great job and talked about how I would never be shut down if I had a claim. She was upbeat and confident. She told me that I got the best plan they have. I have a Mercedes-Benz and they said that they would recommend me to take it to the dealer because that's the best place to get service. I like that. They also told me that if I had two claims within the 90-day period, my claims would be honored. So I haven't had any problems. Customer service has been great. I wanted a lower price, but they didn't have anything, so I got what I got.

We submitted a request online and someone called back right away. Compared to the manufacturer's warranty, the cost of coverage was reasonable. The rep was pleasant and informative. Endurance gave us the coverage we need.

I told the rep that I just moved to Miami and I'm by myself. I have an older car and I said to him that the least thing I wanted was to be stressed out on the side of the road on the interstate with cars blowing by. He was so concerned and I did not feel that he was trying to make a profit. At first I couldn't his policy at 155. I told him I wanted the service but it was expensive. He broke it down and got the price for me down to 127. With my package, I know I have roadside assistance and I love that. I can also get a rental car while my car is getting fixed. They are there for me in case of any emergency. That is a blessing to me. I also love the fact that if I got a new I car, I can make the policy roll over to it. It's worth paying for the policy even if I don't have any accidents.

Never had a problem with claims. Always approve repairs, dealer has no problem accepting plan, have had many repairs done and covered, power steering, electrical, rear end, trailer wiring, etc. Liked it so much I bought a longer term policy for my truck, I've never been told where to go for repairs. I feel very comfortable telling people to buy a plan.

When we first signed up with Endurance, I called Customer Service and asked for a hard copy of our Contract. I was told you don't do that but then the Lady I spoke to said she had to ask her Manager. When she came back on the phone she said, ok that she was gonna mail it to us. Until this day we have not received a hard copy of our contract. We have not needed the Service as of yet so I cannot rate you all. I would like to get the hard copy of our contract. Please help us and send it to us at: ** If we receive it then I can give you an honest review. Thank you for you help.

Every time I have called Endurance they have been courteous and professional. I'm so glad I went with this company for my extended warranty. I nearly went with another company but Endurance had a better rating than all the others. I know I'll be able to count on them should something major happen to my

Great customer service and not a problem with any work that I had done. Really a good company that does what they say they will do. This insurance is accepted by so many companies which makes this the best insurance company in the industry by far compared to the rest of the industry.

The service is wonderful, I have had the plan before with another vehicle. Next year I will be placing another vehicle on the plan. Always received good customer service and great feedback when I used the service to fix a vehicle. You are my number one choice. Never have I been disappointed when I call with a problem.

The Woman I spoke with in the beginning was very patient and listened to my concerns with keeping my Endurance account. (I am sorry I did not write down her name.) I could hear compassion and helpfulness in her voice. I was transferred to James. He started out in a rush. I could not hear concern or compassion. I felt like hanging up. However, I suggested he slow down, so I could write down his suggestions after repeating my concerns. He reminded me of an automobile sales person with the "slam Bam, thank you ma'am approach. He closed me. My monthly payment was lowered. I pray this is a good company, if needed. Have no idea if the CEO is wealthy beyond common sense or even if I am wasting my money.

On one of the hottest days in early September, my AC quit working. When I took my car to the dealer I was thrilled to find out that they accepted Endurance, was able to fix my car as there was something going on with the sensors, but it would take 4 additional hours to fix once they located the problem because of the location of the area. The only thing I was not pleased with was the fact that I had to pay extra due to Endurance having a cap on amount they pay for labor, otherwise, my AC experience quickly cooled down. Thank you.

We take good care of our vehicles so we keep them a long time. Friends were pleased with their policy so we also elected to get an extended warranty policy. We’ve had no claims to make since having the policy but are not anticipating issues if we need unexpected services

I like that they have a vehicle maintenance for every year. When I call for service on my car there's no run around from subcontractors to another. You speak directly to Endurance and so does my mechanic. So far so good. I've been with them for 2 years.

My mechanic called and was given the amount that was authorized. I Was very pleased with your response. This is the main reason that I stay with you all and have told several others of my experience. That's all that needs to be said except keep up the great service. Thanks

The signing-up process at Endurance was fairly easy. I spoke with a representative and the rep was very helpful.

The plan of Endurance is a little bit better compared to other companies. Everything went well during the sign-up process. The rep explained everything to me.

The coverage of Endurance was good. I was very satisfied with the sign-up process.

I like the packages that Endurance Auto Warranty had. They told me what they had and gave me some options. I like the exclusive warranty more than anything. It was a pleasant experience. I had some suspension problems. They covered that. And that was 4,000 that they paid. I had a power window motor that went bad. That was 900. They also paid for that. I had an air compressor go bad and that was 2,000. They also paid for that. They have been good for me. I have peace of mind. And when I have a problem, I don't have to worry about coming out of a lot of money. Because if it's in the warranty plan, they would take care of it. They have been fair to me.

Endurance website is very easy to navigate for new customers. As of this date I have not had a need to use any of the many services Endurance offers. However, main reason for choosing Endurance was the car dealership that services my car accepts Endurance unlike another leading extended warranty company that stopped paying for auto repairs performed.