Endurance Auto Warranty Reviews
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About Endurance Auto Warranty
Endurance Auto Warranty provides customizable auto protection plans backed by a 30-day refund policy. Coverage comes in six different tiers, but you can customize any Endurance Warranty plan for your needs. Payment plans for up to 36 months are available, and you can potentially transfer coverage should you sell your vehicle.
- Long repayment schedules
- Some plans are transferable
- No broker or intermediary
- Extends coverage to older cars
- Limited rental car reimbursements
- No corrosion coverage
Endurance Auto Warranty Reviews
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Reviewed July 4, 2025
Endurance is reputable, reliable, and offers comprehensive coverage. They're a good choice if you're looking to feel secure about your vehicle. I've been with Endurance before, and they treated me well, so I felt confident going back. However, I had an odd situation where they mailed me, claiming I had weeks left on an old policy that should've been canceled in March. That prompted me to call them and clear things up. The whole sign-up and reinstatement process was straightforward.
What matters to me is peace of mind and less stress as my car ages. They've delivered that in the past.
Reviewed July 3, 2025
I was assisted today by Rodney, who would patient, kind and informative on my policy. He explained what would be covered and I'm so happy my policy covers my radiator. This is the 3rd time in 2 years that my Apex Select Plus policy was saved me so much money. I will continue to carry this coverage on any vehicle where there isn't a warranty included. Thank you for the coverage. It's been worth every penny.
Reviewed July 3, 2025
Ms. Tabitha ** was very professional and helpful and my overall experience was 5 star. I would recommend Me. Tabitha or anyone with Endurance to my family and friends because I know that they would get the same treatment that I received. I called concerning my policy and Ms. Tabitha ** help me get everything in order and she help me to make sure my payment was processed so that I wouldn't lose my coverage.
Reviewed July 3, 2025
Mr ** was very informative. He retrieved information for me in a timely fashion and was very professional and knowledgeable. Was very courteous. Took the time to answer all my questions. Made sure that I was satisfied with his answers.
Reviewed July 3, 2025
This business is a complete and total SCAM!!!! Been paying since last September only to have 2 claims denied ASAP. No real explanation and when you try to cancel they re-route you to people who try to save the account and get offended when you tell them the truth about the company they work for!! Do NOT waste your hard earned money on this SCAM of a company. They have a CLASS ACTION LAWSUIT currently pending regarding these practices and I have contacted the law firm to join! If you have been scammed by these charlatans join the suit!!!! If I could leave NEGATIVE STARS I WOULD!!!!
Reviewed July 3, 2025
The sign-up experience with Endurance was straightforward, and the representative who helped me was competent. I would rate the process around a 3 out of 5.
Unfortunately, when I needed to use the warranty for a catalytic converter and a control arm issue, I discovered they were not covered. The mechanics informed me that these weren't included under the warranty policy.
In terms of customer experience with Endurance, while the initial sign-up was smooth, the limitations of the coverage were disappointing when I needed it most.
Reviewed July 3, 2025
When I contacted Endurance to set up coverage, most of the process went smoothly. However, I was caught off guard when the payment was automatically taken from my account.
I was seeking comprehensive coverage, mostly because my insurance had deemed my car a total loss, and I was under the impression Endurance could offer extensive protection. During the process, I worked closely with a rep from Endurance and felt comfortable throughout. They were quite helpful, especially since it was my first time navigating an auto warranty, and they ensured I understood that coverage would only activate after three months and 1,000 miles.
In terms of the sign-up experience with Endurance, I would rate it quite highly. Although the pricing seems a bit steep in my opinion—possibly resulting in a middle-ground rating if asked—overall, I would recommend the warranty for its potential advantages.
Reviewed July 2, 2025
The customer service during the purchase was fantastic. They were helpful and made the process as painless as possible, which made me feel more assured in my decision. In terms of the cost of coverage, it's hard to say definitively if it's the best deal out there, as it seems in line with other plans I've encountered.
Reviewed July 2, 2025
I decided to try Endurance Auto Warranty when I was searching for an extended warranty for my 2014 Corvette. Not knowing a mechanic familiar with it, I wanted to secure coverage since the car was beyond its regular warranty life. Many companies flooded me with calls after I provided my contact details, but the representative from Endurance stood out with his professionalism and clear explanation of the policies.
Before this, my daily driver had an extended warranty requiring dealership visits. However, I found Endurance more appealing since it allows work to be done at any certified shop. As the representative talked about Endurance's offerings, I cross-referenced everything online and felt it was a better arrangement, despite initial concerns about needing both 30 days and 1,000 miles on the car to activate coverage. Given that my Corvette is insured through the National Corvette Museum and is driven less than 3,000 miles a year, meeting this requirement was challenging, but tolerable given the overall benefits.
The interaction with the sign-up representative was warm and felt like speaking to a friend, as he shared genuine interest in my Corvette and built trust in the conversation. The policy was described thoroughly, especially highlighting what was covered, like significant internal breaking or engine issues, though routine maintenance wasn't included.
I rated my experience highly and even recommended Endurance to a friend who signed up soon after. Overall, the sign-up process was enlightening and reassuring, aligning well with what I needed for my vehicle.
Reviewed July 2, 2025
My experience during the purchase process was quite positive. The team was exceptionally nice, helpful, and provided very informative assistance, making the decision seamless. Regarding the cost, I'm hopeful that the price remains stable, as there have been hints that it might increase. Nonetheless, I'm pleased to have this warranty coverage in place. At this point, I would rate my satisfaction with Endurance at a 5 out of 5 based on my initial experience and would recommend them to others without hesitation. Overall, I'm just happy with the decision I made.
Reviewed July 2, 2025
When I called Endurance Auto Warranty, the representative was fantastic, eager to go over the details with me. Her kindness and soothing voice made me feel comfortable, and she provided all the necessary information without any hidden surprises.
Initially, I selected their superior package and didn’t realize there was an option to upgrade for more electronic coverage. I reached out to Endurance to see if I could add this on, but I'm still waiting for a callback. Even so, my experience with their service team has been very positive. In fact, I would give their customer service a 5 out of 5 for being understanding and helpful.
Though I haven't spent much time using their app or visiting their website due to my hectic schedule, I have downloaded their app. I found the price I paid for their service very reasonable, considering the value provided.
Overall, Endurance Auto Warranty has been a great choice, thanks to their transparent communication and reasonable pricing.
Reviewed July 2, 2025
It wasn’t until I found myself reading a letter from Endurance Auto Warranty that I decided to explore their offerings. Initially, everything about the service seemed appealing, and the customer service was commendable. The process to sign up was straightforward. Unfortunately, circumstances involving my daughter required me to cancel my membership, but my experience during that brief period was positive.
Reviewed July 2, 2025
I went with Endurance for my auto warranty when my factory insurance was nearing its expiration. It's a practice I regularly embrace to ensure coverage for the basics. My decision was heavily influenced by their publicity, especially through TV ads, which highlighted their services effectively.
Signing up was a breeze. The representative was not only knowledgeable but also genuinely patient, making me feel comfortable throughout the signup process. He efficiently handled all my queries and provided pertinent details regarding my coverage, including the fact that claims could only be filed after a 30-day window. This provision gives me peace of mind, knowing there's a structured process in place.
Considering the cost, it does seem overwhelming in our current economic climate. However, I view it as a necessary expenditure to protect against unforeseen expenses, much like how I've insured several aspects of my life including my home, air conditioning, and pool. Insurance provides me with a sense of stability and reduces my stress levels by having everything centralized and insured.
Overall, I feel very positive about my choice with Endurance and have already started recommending it to colleagues at work, hoping my experience will remain positive as I continue with them.
Reviewed July 2, 2025
This will be a factual review. I bought an Endurance warranty for my 2015 Ford Fusion. 6 months and 5000 miles later my transmission went. I took it to a Ford dealer for diagnosis, and they called and endurance. Endurance would not pay the entire claim. They said my fusion wasn't worth as much as the transmission. That is absolutely ridiculous when they said they would pay $3950 towards a $6200 repair, I was not happy. Then their one manager Jerry explained that they will never pay out more than a total of what my payments to them would have been.
That is absolutely insane! Yes, they paid the three thousand nine hundred and fifty dollars, but I had to come up with the rest. Sad is not what I expected nor what I was told when I bought this warranty and now because they have paid out what the total of my payments would b, they will pay no more towards any other necessary repairs. So I canceled my warranty after 7 months. The hell with endurance!
Reviewed July 2, 2025
I purchased an older car and naturally, I anticipated potential issues that might arise with an older vehicle, so I decided to be proactive about it. After doing some research, I turned to the Better Business Bureau, which provided a list of well-regarded companies, and Endurance happened to be one of them.
The representative who assisted me during the sign-up process was impressive. She was truly savvy and made the whole experience relatable and smooth. She effectively confirmed my initial thoughts about the warranty, highlighting its benefits convincingly.
One of the aspects that stood out to me about the policy itself was the direct payment feature. Their plan seemed somewhat unique compared to others I'd looked into. However, it's worth mentioning that one part I'd like to see improved is the rental car reimbursement. The idea of needing upfront payment for rental cars before receiving reimbursement didn’t sit well with me. It can be tough for people who might not have the immediate funds available, especially when dealing with a broken-down car.
So far, I've had the warranty for only a couple of months, and since my car hasn’t had any problems yet, it's hard to fully evaluate it. I’d rate my sign-up experience around a 3.5 out of 5.
Reviewed July 2, 2025
I have been a policy holder since 2023 and have put in a claim twice. The first claim was covered without issue 😊. The 2nd claim was not covered under my policy terms 😪 but understood. I called to review my policy and spike with a gentleman named Isai, extremely professional and knowledgeable, he listened to the concerns I had and offered me a solution that worked out well for me and I am still today and going forward covered by my Endurance Warranty. 🤗 Thank you for your excellent Customer Service. ( 5☆)
Reviewed July 2, 2025
I’m sharing my experience with Endurance Auto Warranty after they refused to honor my Superior Plan vehicle service contract on two clearly covered repairs for my 2020 Jeep Grand Cherokee Limited X. I purchased their “Superior” plan, marketed as a comprehensive coverage option just below exclusionary. However, when I filed claims for two failed components for the first time — the Master Power Window Switch and the Transfer Case Control Module (DTCM) — both were denied.
🔧 1. Master Power Window Switch – Denied. The contract (Section VI.C.3.h) lists “Power Window Switch” as a covered component. Yet Endurance denied my claim, arguing the “master” switch wasn’t specifically named. This is misleading — the driver’s master switch is universally considered a power window switch by OEMs, mechanics, and auto parts catalogs. There’s no exclusion in the contract that would justify their denial.
⚙️ 2. Transfer Case Control Module (DTCM) – Denied. The DTCM controls all shift logic for the transfer case — including 4WD/AWD functions. The contract covers the Transfer Case (Section VI.C.3.e) and Electronic Shift Control Unit (Section VI.C.3.h). According to Jeep OEM documentation (TSB 08‑120‑21), the DTCM is exactly that: the electronic shift control for the drivetrain. Despite this, Endurance claimed it wasn’t “listed by name,” which again ignores the function and intent of the contract.
📉 My Experience. I submitted a detailed appeal with contract citations and OEM documentation. Despite this, Endurance maintained their denial. In my view, they are using narrow technicalities to avoid paying legitimate claims — a tactic that feels dishonest and disingenuous, especially for a contract I paid for in good faith.
📎 If you’re a current or prospective customer: Be cautious. Endurance may deny coverage for items clearly listed in your plan, depending on how they choose to interpret the terminology. I’ve since filed a complaint with the Better Business Bureau and am prepared to escalate further if needed.
Reviewed July 2, 2025
My experience with another company had been frustrating; when I had to take my car in, they gave me the runaround. They had it for a month for no reason at all. That made me look for alternatives and eventually decided on Endurance Auto Warranty after hearing about it on the radio. When I contacted them to sign up, I was pleasantly surprised by the kindness and professionalism of their staff. While I haven't had to file any claims yet, the initial process was smooth and left a positive impression on me. Overall, my experience signing up with Endurance has been satisfying.
Reviewed July 2, 2025
I looked up the best companies for extended warranties and Endurance came in number one. Initially, I was thinking about calling another company, but I heard from a few people that Endurance was better. They paid out the most with their policies. So I decided to go with them and my experience during sign-up was very positive. I spoke with a representative who was very knowledgeable and guided me through the process effectively.
During our phone conversation, the representative asked me about my car, its mileage, year, and where I get it serviced at. I also mentioned a recent experience where I paid a significant amount for air conditioning repairs, and I said I didn't want to face such expenses again.
The representative explained that almost all major car issues would be covered under the policy. I was approved for the service immediately during that conversation, which was reassuring. Although I haven't had to use the warranty yet, I'd suggest to friends or family that it's straightforward to sign up and wise to get an extended warranty if they don't have one.
Overall, I'm satisfied with Endurance and would recommend their services based on my sign-up experience.
Reviewed July 2, 2025
My sign-up experience with Endurance was quite smooth. My cousin had positive experiences with Endurance as well, which encouraged me to contact them for my vehicle's warranty. The customer service was excellent. The rep explained everything clearly, providing a comprehensive understanding of how the warranty works.
I found the process straightforward. I was informed that I needed to wait 30 days and drive 1,000 miles before the warranty kicks in. Price-wise, the value is good, though I did feel it was slightly on the pricey side.
Reviewed July 2, 2025
When I signed up for the Endurance auto warranty, the customer service was wonderful, making the entire process smooth and easy. Their support towards setting up everything left a positive mark on me, and I'd recommend Endurance to a friend given my experience.
Reviewed July 2, 2025
I've been with Endurance for seven years and I paid on my extended warranty very well. I didn't have any major issues, so they had given me a time frame where I could keep it active and didn't have to pay. Now, it's time for me to get back into renewing it and having a payment. It's been wonderful and I haven't had to use the warranty but once where my radio malfunctioned. Endurance promptly covered the expenses at the dealership, getting it fixed within a day. Interacting with their representatives has always been pleasant, although I do find the policy quite costly, which can be challenging for someone on a fixed income. After researching, I realized their pricing is comparable to others in the industry, but it would be great if it were more affordable.
Reviewed July 2, 2025
I had a positive experience with Endurance in the past. I appreciated their helpful service when I previously dealt with them, which encouraged me to renew my contract. The renewal process went smoothly, and the customer service representative was very nice, friendly, and informative. He helped clarify some misunderstandings I had.
I'm satisfied with the coverage as it includes almost everything on my vehicle. Overall, I've been happy enough that I've referred Endurance to family and friends.
Reviewed July 1, 2025
Endurance Auto Warranty seemed to offer the best coverage out of various options. When setting up my policy, the process was straightforward. The representative was clear in taking my information and explaining the policy details, although I wasn't offered a choice of policies; one was recommended based on my needs.
My coverage began immediately, which was a plus. While the sign-up experience was generally positive, I feel the commercials were misleading. They advertise $300 off any plan, but when I inquired, it wasn't available for my plan. This discrepancy in advertising is disappointing, as "any plan" suggests universal applicability.
Overall, my initial interactions with Endurance have been smooth, although there's room for improvement in their advertising transparency.
Reviewed July 1, 2025
I used to be with Endurance. However, a significant issue arose with my vehicle, and I found out that I couldn't use my warranty to cover the needed repair. This led to my decision to cancel my policy. This wasn't just with Endurance, as I've had similar experiences with other companies as well. My experience with signing up for Endurance this time was quite straightforward. The representatives did all they could to make me feel at ease during the process, and I nearly committed. Their explanations were satisfactory and gave me a fair understanding of the coverage, but in the end, I decided not to move forward.
I initially sought extended coverage because repeatedly, minor issues caused my engine light to come on. For each diagnostic check at the auto shop, like with Pep Boys, I paid about $100, only to discover small problems like a loose screw—costly and frustrating incidents repeated several times. On top of consistently rising diagnostic charges, I faced the possibility of $4,000 to $5,000 in repairs that made me reconsider warranty coverage as a cost-saving option. The tipping point was a faulty catalytic converter which pushed me to the edge. Even though I am currently not using Endurance, I must admit I felt constantly frustrated by repeatedly seeing my car in need of repairs despite having a relatively low mileage of just 47,000 miles. At this point, I've resorted to going back to dealers like Buick for servicing.
Reviewed July 1, 2025
I had Endurance on my other auto before so I know they're good. I decided to use them again. My car, which is a second vehicle, has acquired a substantial amount of mileage, making it necessary for me to consider an auto warranty. I had used Endurance for my previous car and found them to be reliable, so choosing them again seemed like a good fit.
The most appealing aspect of Endurance has been their hassle-free claims process. It’s always been easy when I had to submit a claim. The sales rep who helped me with the policy for my new vehicle was quite thorough in his explanation. I've only had the plan for about 30 days, so the coverage is about to kick in with the required miles.
Based on my experiences, I would confidently rate them highly, as they've continually proven to be a dependable choice for auto warranty. Overall, everything has been good, and I’m satisfied with the services they provide.
Reviewed July 1, 2025
Endurance Auto Warranty offers coverage for my 2018 Honda. This caught my attention during my conversation with their representative. I didn't have specific coverage in mind initially, but I was open to their offers and I appreciated the comprehensiveness of the coverage they provided.
The customer service experience was particularly noteworthy. The representative who assisted me was really good, providing all the necessary information in a clear and helpful manner. Having faced challenges with a previous warranty on another vehicle, which was not satisfactory, I felt reassured by my interactions with Endurance's team.
Overall, my sign-up process was seamless, and I had no issues that needed improving. They allowed me to feel confident about the choices I made regarding my vehicle's warranty. I'm pleased with their assistance and grateful for a positive start with Endurance Auto Warranty.
Reviewed July 1, 2025
I was with Ox Car Care and had issues getting my claim covered, so I canceled that program. My mechanic recommended Endurance, stating it had been more reliable in past dealings. The transition was straightforward, as the representative I spoke with provided a quote that was in line with what I was expecting. However, my initial signup experience with Endurance has had its challenges. I thought I was transitioning from one supreme level plan to another, but the level I got was a step down from what I anticipated. It felt like there was a lack of complete clarity, and I found that frustrating.
When it came to making my first claim, I ran into issues. Despite understanding the policy's terms about pre-existing conditions, I expressed my concerns early on, clearly asking about my waiting period. I was told there was a 30-day waiting gap before claims could be subjected to any review, which was one of the reasons I switched from my former provider. Five days after the claim supposedly became active, it got denied, labeling the issues as pre-existing. It left me paying out of pocket, defeating the purpose of having the warranty in the first place.
Reviewed July 1, 2025
I saw Endurance Auto Warranty on TV. Signing up was straightforward, though nothing specific attracted me other than the ad itself. I haven't had the chance to use the warranty yet, but my initial experience with their customer service was satisfactory. I look forward to seeing how the warranty serves me should the need arise.
Reviewed July 1, 2025
I discovered Endurance Auto Warranty through the internet, which played a significant role in my decision. The customer service experience was good when I signed up for the policy.
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