Endurance Warranty Reviews

Great service from Martin.

Great service. No issues. Please see Martin ** for all your needs at Endurance. He is the best.

Very easy going and knowledgeable individual. Convinced me to keep coverage even though I just purchased a new vehicle. Nice experience.

The rep was super nice and helped me through every step setting up my payment online.

My experience with Endurance today was very good. Customer service was one of the best.

Matt provided great support with policy information.

Matthew ** provided me with one of the best customer service experiences I've ever had! He's knowledgeable, personable, and efficient. I would absolutely recommend him to a friend. I'd recommend him to a stranger, at that. Heck, I'd recommend him to a stranger's friend. Give this man a raise!

I would recommend Endurance warranties to anyone looking. This is my second policy with this company and have been completely satisfied with the customer service and friendly staff, as well as the cooperation when needed repairs are made. My representative on this agreement was Matthew ** and he was more than helpful and full of good energy.

Matthew provided excellent customer service with a pleasant and positive attitude!

They definitely solved my problem. My experience with this warranty has been awesome.

I talked with two customer representatives today and both were helpful, courteous, and pleasant. My problem was resolved to my satisfaction. Great job.

I spoke with Art ** - great customer service skills to help me out on my problem and resolve me issue I had.

Nicole was very helpful, she answered all my questions to my satisfaction, and she explained everything that I needed answers for.

He an AWESOME job on helping me. He gave me clear information on what was in my policy.

Very helpful. Really glad he helped me. I got every question answered. And was more than helpful in every aspect.

Matt has to be the best customer service representative I have ever had the pleasure to deal with. He was beyond helpful, answered all my questions and he made me feel good about my call, not to mention he made me laugh. If more companies have representatives like Matt, I believe customers would not mind contacting that vendor. I do hope when I call again that I will come across him again or someone like him.

I was calling about my bill payment simple because I send it off last month late due to the fact I didn't receive the notification until late. I did have the money to pay this month bill and I was kind of worried, but Matt ** help me to solve my problem and for that I am thankful.

Awesome, helpful, hardworking, on top of his game!

I received a call after requesting a quote. The response time was about 30 seconds. The company customer service representative took about 15 minutes to explain the program and why I would want the most comprehensive plan that the vehicle would qualify for even though I asked for a quote on the minimum plan. He finally offered a quote and when I explained that my husband's warranty was about 1/2 the cost, he became very belligerent, raised his voice, talked over me, did not allow me to talk and hung up on me. Wow if that is a glimpse of how they would treat a prospect I cannot imagine how they would handle a customer. I would never do business with them, even if they had the best rates... and they do not by far! Does bullying really work in business? Not in my business.

Matthew ** was very professional, knowledgeable, and polite with my questions and concerns about my policy. I commend customer service of representatives like him.

Martin very helpful, understands the situation. I can't lie. The experience I had with this company been pretty good.

Called to get information on how to transfer contract to purchaser of my vehicle. Matthew ** assisted me and he was a pleasure to work with. He explained everything to me and I came away completely understanding what he explained to me. Thank you.

The gentleman who helped me was very helpful. Resolve my payment issues in an expedient manner. He is an asset to your corporation

Great customer serivce. Matthew ** - right to point and confident in presentation.

You guys are amazing. Thank you.

Called to change draft date. Matt was very, very kind and professional, as well as knowledgeable of my needs.

Today I talked to Steve ** about removing my vehicle and closing out my account. This happened when I bought a new vehicle and sold mine. Mr. ** walked me through the procedure with all the skill and knowledge of a well trained and versed employee. While we were going through this procedure we conversed like we were long term friends. The demeanor of Steve would have kept this from being adversarial if I would have been upset. Considering I wasn't upset it's a moot point. I'm sure that if another employee had a mad customer, Steve would be able to negotiate and calm the situation. It's apparent that your company has good job training and Mr. ** is a shining example of a job well done.

Steven has been absolutely awesome helping me resolve issues with repair facility.

Services and plans are great. Justin was very helpful and I would recommend him and the service to all my family and friends.

Nicole was very Helpful!

I received great customer service from Matthew **. He had the best customer service I've ever seen. I was calling to cancel my plan but he reassured me why Endurance was the best. His knowledge really changed my mind. He's a great asset to your team.

Scott was awesome. Helped me with everything I needed within minutes!

Daniel display exceptional customer service and was very helpful to the needs of my account. Overall his service was spectacular.

My name is Hosea **, not a non profit or belong to any government agency. I would like to commend Scott ** for his help and very polite and very professional on the phone. He was very helpful and yes I would and will recommend this to my friends and family.

I initially had an issue with my claim. However when I called in, Joe from customer service immediately identified the problem and quickly worked with the claims department to approve my claim. Thanks Joe.

On January 28, 2016 I purchased Xtra Supreme Warranty. On February 15, I called to cancel because I had purchased too early before my current extended warranty expired. I didn't want to be double covered. They told me not to cancel, that for me to pay the first payment and when the invoice came for 2nd payment, that they would cover it because it was a month of insurance that wouldn't be able to be used. They even sent me this link in an email to praise how great they are for doing it. They stayed with me on the phone as I told them exactly what I am saying here.

He was extremely helpful and very respectful.

I had a glitch with my debit card and had to change pay sources. This glitch caused me to miss a payment. I wasn't told to make two payments which caused me to be behind on my payment. I would have made a payment today but my Mom is deathly ill and I am flying to her beside. The worker I spoke with was amazing and sympathetic and offered to put my missed payment at the end of my contract. I was crying as he shared his own story about a sick family member and he was crying as well. I am overwhelmed with the support for me from this company. Thank you so much for everything.

Matt was a great help.

Very pleasant and helpful.

I would like to start this review of Endurance insurance by telling you I have never written a review for any company or person in my entire life. My negative experience with Endurance prompted me to take time out my day to create log in credentials and take extra steps just to help prevent others from ever having to deal with this company. I had seen a commercial for Endurance. I emailed them for a quote. Very quickly I was contacted and set up a policy. The sales rep was very well-informed however her answers regarding diagnostic coverage was wrong. When I found this out I cancelled my policy within hours of initiating it. It was very easy to cancel and I was assured I would see a credit on my account the very same day. My account showed two transactions; a credit and deduction from Endurance for the amount of the policy payment.

I've been dealing with several other companies. Matthew I believe gives it straight. Really enjoyed speaking with him.

Awesome Customer service. Thank you.

Good, quick service. Representative on the ball and that's good for us old people!!!

Never received ID card - called to request the ID card. Customer service very helpful and pleasant.

Matt was an awesome rep. He was so patient with me. He answered all of my questions with ease.

I had called and updated my information on file, email and phone number.

I called to have my credit card changed. Matt ** answered the call and had my info pulled up before I could finish telling him what I needed. He was polite and very business-like and very easy to talk to. Matt had my situation handled in less than 4 minutes, if that. Good job, Matt!

I called to potentially cancel my policy because I couldn't afford the monthly payment this month. Matthew was very concerned about this and took into consideration the fact that I will be graduating in 11 days understanding how expensive graduation can get. He presented me with a solution that I didn't even know was possible. I was so pleased with his service and was warmed by his friendliness and genuine care and concern. He was awesome!

The service was professional and very helpful. He moved me from the comfort of paper to the non-paper age with regard to my request for information. That takes some doing. I have everything I need, saved a tree, stamps and time for everyone. Good job. Thanks. PS - I have no idea regarding value or coverage at this time. Hopefully it is as good as they say.

Friendly service along with giving detailed information and being professional.

Matthew is a wonderful representative, very knowledgeable and efficient in customer service relations.

Daniel was courteous and exceptionally pleasant to talk to over the phone. He processed my payment for my policy and made me feel even more confident in my choosing of Endurance as my warranty company.

Staff is always friendly and do their best to answer any questions or get claims paid in a timely manner.

This was a great experience.

Absolutely great, came out right away to fix my flat tire AND I was parked in a parking garage and they still were able to do it. Under 10 mins to get my tire changed and on my way! Recommended!!!

I was so frustrated before calling Endurance due to the fact that I had a bad experience with one of the auto shops but Shawntel ** helped me with the issue. The auto shop had my part of back order and they had my car for over a month. I did not understand what was going on and Shawntel was able to expedite my issue and get me taken care of so that I would not have such a burden being that I need my car since I have a job that requires traveling. I will definitely be recommending Endurance to my friends and family in other states as well because Endurance gives me nationwide coverage. Agents like Shawntel keep me coming back. Thank you for that.

Change from credit card to checking account. This was the most easy and smooth transaction. With Mr. **, he was knowledgeable and very helpful, professional and friendly. Great to deal with him.

Scott ** has done a fantastic job of providing A1 customer service to me. He was able to articulate the complex contract information in way for me to understand in such a simple professional manner thus giving me more reason to recommend this type of warranty/coverage to a family or friend.

Matt was awesome. I just lost my job and he helped us keep our warranty on a tight budget. Matt was uplifting, friendly and understanding.

Matt was the most upbeat and professional person I have ever spoken with in any business situation. It is a pleasure to hear someone on the other end of the phone that seems to enjoy their position.

Matt ** was great in explaining my policy and answering any and all of my questions. He was very friendly and patient. Great guy.

Made my payment. All my questions were answered, & I accomplished what I hoped I would when I called. That was to break my payments in half. I can pay twice a month, two smaller amounts. Would recommend to others.

Kelsey answered all my questions... Was very nice and knowledgeable!! Great personality!

Regarding policy - he answered all my questions. He was very patient and kind, and I did not feel rushed at all.

Matthew ** was extremely nice and helpful throughout our entire phone conversation. He went above and beyond to make sure I was 100% taken care of. I would strongly recommend my friends MF family to him and his company.

Awesome customer service.

Kelsey was very helpful and polite when I called to verify the changes on my account. She also was very understanding and patient while explaining the error made accidentally on my account and what was done to reconcile it. Thankfully, it is always a pleasure to speak with the Customer Service representatives at Endurance when I need to!

She helped me to get into my account - very nice lady.

I had to cancel my warranty with you because I bought a brand new truck. I have used you with 3 vehicles I had and you have always treated me very well. The gentleman that helped me today was very nice and courteous and there is not 1 bad thing I can say about him or Endurance Warranty. No problems in canceling and when my truck gets up there in miles I will definitely give you a call as I recommend you to everyone I talk to. Thank you.

You guys saved me from purchasing a new car and getting in more debt. Thanks.

The person I spoke to was nice and extremely easy to ask questions to... I am disappointed in my own vehicle but she provided me all the information that I needed with no problem at all.

He was so nice and positive. Love his energy.

Great customer service. Sara was very helpful and she is definitely a great employee for your company.

Kelsey was friendly and very professional! Kelsey is an awesome employee!

Excellent Customer service. Extremely engaging. Felt an rapport with him. Every company should have employees like him. An asset to your company!

I received fantastic and helpful support. I needed to find out how to login to my account and Sarah helped me and was very nice and professional.

Kelsey in customer service always works with me on my payments and makes sure I'm staying completely covered. If it wasn't for her I probably wouldn't have a warranty, and I definitely need it. Thank you Kelsey!!

Before you purchase any extended warranty product from Endurance, please read this review and do your homework online. I purchased the top of the line extended warranty from Endurance, and wrote a check to them for just under $3500. My truck blew an engine four months later, and two mechanics who were approved by Endurance agreed that the cause was abnormal wear and tear of cylinders 2 and 8. Their inspector was called to look and approve the repair. This inspector also verbally agreed, while with the mechanics, that the wear and tear was abnormal.

Endurance customer service is excellent - I usually deal with Kelsey and she's very friendly and helpful! Thank you Miss Kelsey.

I needed a hard copy of my policy. I spoke with Matt **. Matt was very informative, helpful and knowledgeable. Thanks for the help Matt, it made my call a breeze. :)

Martin was very pleasant, knowledgeable.

The conversation with Matthew ** was not only professional but very comforting and resolve. He knew exactly what had taken place and made the correction with expedience. You are fortunate to have Matt on the phone with customers and providing excellence service. Thank you Matt.

He was great and very professional, answered all my questions and went further with sending my information and new id.

Rep I spoke with was very helpful.

I was calling to attempt to cancel my policy due to personal financial setbacks, and the service representative was amazing at finding me an option to keep my policy going. He understood the dilemma I was facing and was able to find a solution that suited my needs and gave me his personal contact information to make sure he can always help me out in the future.

I called to make my payment. I had the pleasure of speaking with Sarah. She was very pleasant, helpful and knowledgeable. She made the experience very wonderful. I believe she is a plus to your team.

I have to admit. The very first time I called was not in good experience. The rep was abrupt and basically told me to look at my exclusions if I needed any additional information. 2nd time, I got introduced to Martin **. Martin took the time to educate me, taught me how to get additional collateral via website, and spoke to me in a manner that I felt I mattered.

Nicole was great and resolved my problem in a timely manner.

Call to get make sure my email address was correct since I hadn't received my first time payment confirmation. Matt ** was great help.

Very helpful, attentive & friendly!

Martin did a great job trying to muster more business but also fulfilled my request for the refund.

Was able to change my address and phone number without any problems. Thank you.

Matt was very helpful in my needs!

Very helpful canceling and updating policy. They're kind of hard to get ahold of but when you do they are helpful and take care of your problems promptly.

Sahra was very helpful with getting my new card entered into the system and making an immediate payment towards my account.

I called Scott to update my credit card information and got so much more than I expected. Not only was he efficient but because of his tone and how he handled the call I decided to ask him a few questions and he was right on top of every answer and provided wisdom and experience with his answers and a personal feel. After talking to Scott today I felt great about my choice to be with Endurance and reminded why I decided to go with you guys to begin with. My hometown warranty company is not just rated the best. You are the best! Please acknowledge Scott for his EXCELLENT customer service! Thanks again.

Nicole very knowledgeable about the Endurance policy and plans. Answered every question where I have a better understanding of my own policy. Nicole also sent me my policy via email so I'll never leave home without it. Nicole is definitely a keeper. She makes Endurance look GOOD.

She was very courteous and informative... THANK YOU!!!

Matt ** was very informative and helpful. Went out of his way (at least that's what I experienced) to get me the information I requested. Very pleasant and made me feel comfortable sticking with Endurance as a warranty company.

They are very good people. They understand what you need and they try to help. I would love to use them on my next car I buy. I am very happy with the way they were ask my question and telling me what I need to do so I don't lose anything with my problems with car.

Great customer service representative. He knew what he was talking about. Thanks Scott a great job done!!!

I just want to say how much I appreciate the help from Mrs. N. ** today. I called to make a payment because I was late. Mrs. ** informed me of the late fee and quickly said she would waive it, and also told me I could have a payment deferred??? I don't know if what Mrs. ** did for me was company policy, but it should be. I really appreciate her help. Thanks again!!!

This was all accomplished result of attentive customer service from MATTHEW **.

Nicole ** displayed excellent customer service in regards to helping me understand how my policy works, how to file a claim and all the aspects of my policy. She was very helpful.

Nicole ** is a very pleasant and professional customer service rep. When dealing with the staff at Endurance warranty is always a positive experience. Have and will recommend this company to people looking for extended vehicle warranties???

I was adamant on cancelling services because of budget issues but Matt convinced me to stay and he was really concerned about why It was important for me to continue coverage. He was a true sweetheart and very caring and concerned. A great guy!

Michael helped me with a situation with my account. Not only did he fix the problem but went above and beyond by offering a better plan that would be more suitable with my daily driving.

Scott was very efficient in handling the concerns I had in reference to my account. He was very knowledgeable and forthcoming with valuable information before I made any final decisions. He helped get me on board with electronic monitoring of my account, as well as helping me through difficulties with my bank card.

She was very helpful, courteous and professional. I really appreciate her help.

Great service. For Matt **, a 10 star rating.

I was extremely please with the service that was provided today by Matthew **. He was super informative and helpful with my questions and concerns and I left a happy customer. Thanks so much, Matt!

Got quick and great customer service.

Matt really gave me good customer service today.

Justin has been a complete trooper with dealing with me. I was a complete meany to him then the next day I was myself. When I call I only want to talk to him. He is my angel with all my needs. We built a blind friendship and I appreciate him greatly.

Good job. I recommend this guy for a raise and job advanced as supervisor or something really cool.

Ms. Nicole ** was great in assisting me in my online account. She is a great customer service agent!

Matt ** great gentleman, enjoyed our conversation. Love to be a neighbor of his.

Sahra ** was very quick and responsive to my questions. She was polite and eager to assist. I liked her service.

He was very knowledgeable and answered all my questions.

Previous request made for no auto direct pay. My request was overlooked and my account was overdrafted.

Nicole was extremely helpful and efficient. It was a pleasure working with someone as competent and pleasant!

Excellent customer service.

I have nothing but good things to say about this company. Nicole is an absolute blessing. I have 2 policies with them. I had problems with making my payments but each month she went out of her way to assist me. She always told me not to worry and made sure everything was affordable!!! Thank you Nicole!!!

Matt was very professional and helpful in helping to answer all my questions.

I have not had any bad experiences with Endurance and the service over the phone is great! I always call Kelsey and make my payment over the phone quick and easy! She is amazing! Great and always has a positive attitude! Thanks Endurance!

Miss ** maybe the reason I'm still with Endurance. She is always a great help. Appreciates the time she takes, giving me clarity to my situations. When I have a question all I have to do is shoot her an email and she promptly responds. Nicole ** gives exceptional customer service and I ALWAYS prefer deal with her!

Autopay - Michael ** was very polite and and resolved my issue fast!

I am a new customer with Direct. The first time I called to get some clarity about my bill, I'm please to know that it was taken care of right away. Thanks to Matt **.

C/S Daniel agent was very helpful in getting me set up again since due to fraud my card had been cancelled.

Excellent. Very helpful, considerate and knowledgeable. Pleasant to talk with.

Mat was very helpful and had a quick response to my questions. Tell him I said thank you and keep up the great customer service. You need more people like him.

The customer service was great. The company representative worked with my schedule and made sure I had the best possible experience while providing a service.

Very patient even though I am still a work in progress. Thanks for the info.

Matt was helpful and was able to take care of my reason for calling right away. He was quick, friendly, and to the point.

Thank you so much Lashawn. You were so pleasant and efficient. You are a wonderful representative of Endurance.

I spoke with Matt **. He was very polite and took care of my issues quickly and efficiently.

Michael ** was very helpful and did not allow Mercedes Benz trick me into fixing a sensor that was still functional.

Very courteous and professional throughout the whole time I had the coverage. I would definitely recommend this company to anybody who is thinking about buying an extended warranty for their vehicle.

Good customer service and service in general. Always make sure everything is ok and any problem can get rectified. Take every step necessary to make sure you get what you want and need.

Service was great. Excellent. Recommended.

So far, I am happy with the customer service experience.

Every time I call Endurance they make me priority number one. The staff there are always able to answer any question I ask in a timely manner. I am a very pleased customer and I would definitely recommend Endurance warranties to all my friends and family.

I really would like to thanks you guys for all you have did for me. You guys really have been a help, you guys never let me down from day one. Joe really was a big help. Thanks you guys so much.

I would like to say that Ashley ** is an excellent representative. She was always quick with a reply, enthusiastic and helpful.

Thank you Nicole for being so kind and polite to me and honest. I appreciate the time you took out to help me solve my problem.

I would like to commend Nicole for her excellent customer skills while handling my payment. When I first heard her voice, I said to myself she has an excellent telephone voice. It was refreshing to receive such great customer service.

I explained my concern to Nicole and she addressed the issue promptly and courteously. I appreciated her expertise in the matter. Thank you.

Representative was very helpful in answering questions I had about my policy.

Grateful customer service. All is good. 5 ☆☆☆☆☆s.

Matt was clear and professional during entire conversation. I was fortunate to have him as the person available to answer my questions. I feel certain that any other contacts he has must feel the same as I do. Endurance is lucky to have him on their team.

Customer service. Michael was fantastic. Clear, concise, and very helpful.

This was the best customer service I have ever received in my life (no exaggeration). This guy was extremely great. Everything was taken care of and then on top of that, we sat on the phone for even longer building a conversation that made my day. From the bottom of my heart I recommend a raise for Mathew's professionalism. This phone call that started with extreme worry, ended with complete confidence and love for the Endurance company.

Very good customer service. Very helpful.

I'm writing you in regards to Scott. Scott has been very helpful when I call in regarding my contract. He is an outstanding employee and should truly be recognized by his performance.

Called to cancel my auto warranty. I was very happy with the product and the customer service received. I will consider using the service again in the future if needed and will recommend it to friends.

Great convo with Matt, while he helped me out with my questions and changes. Awesome rep.

Although it was a short phone call, I was helped in a kind and very professional way. Thank you Veronica.

I called this afternoon with concerns about my contract. I talk to Mathew **. I was so Impressed. He is the Best Rep. If every company had reps like him it sure would be a nice world. He answered all my questions and made me feel like I really made a good choice choosing your company for my warranty. Thank you.

Contacted Mr. Eddie **. Was helpful with info and suggestions... Thanks Eddie.

I had a problem with my policy and I called the Endurance Rep (Jevon) and explained everything to him. He was very professional and fast to assist me with my problem. He transferred me to Ashley (Endurance customer Service Rep). She was extremely helpful, fast, and knowledgeable which made me feel comfortable with my choosing of Endurance to provide extended warranty coverage for my vehicles.

Talk with Martin. Did a good job explaining everything to me over the phone. Job well done.

Great service. Martin was very helpful in getting me into the website to review my coverage and explaining how my policy works.

I had a few questions and concerns regarding my warranty policy and the rep was able to answer them to the best of her ability.

The Customer Service Rep was outstanding. His demeanor was great and his communication skills made me feel clear about the info relayed. It's rare to find such customer service. Thanks.

Mattress was very friendly and helpful...

I always feel like I'm good and cared for with Endurance Auto and the employees seem awesome!!!

I had a very good customer service experience with Veronica **. She was superb and on top of things via our conversation. She carefully resolved the issue with a timely manner and I really felt she did an superb job.

Was attempting to confirm coverage by logging on and was unable to do so. Agent was able to get me logged on and verified coverage was all at it should be. Well done!

I had the pleasure of getting on the phone the best agent you have working for you. Her name is Ms. Ashley **. She went blew me away with her knowledge and was very informative, always have a smile in her voice. She ask me investigating questions. She made recommendations, and before the call end she re-cap the policies. Ms. Ashley is SENSATIONAL. I WILL RECOMMEND YOUR COMPANY BECAUSE SHE PUT ME AT EASE.

The representative was very helpful and was proactive in assisting me!

My vehicle had 2 bad sensors that was not covered under my warranty. Art was able to waive my next month payment and also directed me to a non dealership repair facility for a lower quote for the same repairs. Thanks Art. :=)

Needed to stop one policy and transfer to another vehicle. The representative was very helpful with all my needs. Best customer service I have ever received! Will tell all my friends and relatives.

Not sure why this company is so highly rated, but I fell for it. Now I realize it's a gimmick to take your money and do nothing for it. After having such a good experience with MaxCare from CarMax, I decided to get an extended warranty for a used BMW X3 that I had just purchased. After researching warranty companies online I went with Endurance based on their website and 5 star reviews. Now I realize it was smoke and mirrors and I will tell you why. I took the X3 into the BMW dealership confident that any repairs would be covered, based on my MaxCare experience. I was wrong. In fact, nothing was covered. Not one thing. Wow! Really? Ok. Now I know.

Matthew ** understood my concern I was having. I was calling in to cancel my service but after hearing him tell me how he could help me, I had to keep my service. He is very knowledgeable and highly recommended. He needs a raise for excellent customer service.

Had to make an adjustment since my car was totaled due to a young man not paying attention. Matt took care of me and told me to contact him directly once I get my new vehicle.

I have been in customer service myself for some time. I have to say Martin is awesome. He treat you like if you're a part of his family. I wish we had more people with his attitude that care and that go above and beyond service. Thank you Martin.

Mat is a amazing person, which validates his customer service. Endurance is very lucky to have him.

Great customer service.

Scott ** was a great help and has great customer service skills.

I contacted them for a quote and got one. Did not buy. Got an unsolicited call later that day from them in follow up with a much better quote. Talked to the rep for a long time. Wrote down all of the numbers. When I called back to actually purchase, the price had gone up by 10% and terms had changed. So watch out... I did not buy. If they can't honor the quote then how can you trust them to honor the warranty.

Martin was very helpful/resourceful in helping to resolve my issues. I find Endurance to be reliable and trustworthy.

I had a very good experience with Endurance Warranty. I had a warranty discrepancy with a family member's car and Art ** was amazing in helping me get everything figured out!

Eddie provided good customer service on the phone today.

Great customer service and support with all my claims. Awesome job Endurance.

Very happy with Eddie **. Good work.

I believe I have received exceptional service and willingness to help with a plan that fits the customer's needs.

Spoke to Eddie **, was great and fast with his services.

Agent was very pleasant and knowledgeable regarding my concerns. Also, he accommodated me with all and more of the issues that I called about. And I would definitely recommend a friend.

Eddy is a fantastic asset to your company! He is extremely devoted to making sure that every customer is 100% satisfied and I have witnessed his service of going above and beyond for me! I hope that everyone in your company is just as exceptional as Eddy. Thanks Endurance :)

I call about my bill payment and that I was having some financial issues so I was unable to pay my bill. So the customers care told me to hold on to see what they can do about my issue and he was gladly to update my account and make it current to give me enough time to take care of my bill. I like to say thank you.

The representative was very helpful and friendly. Would love to have him help me again.

I have been thinking about cancelling. I had a great conversation with Matt but I cannot afford the amount I am paying at the moment.

Matt ** did an excellent job helping me transfer the warranty on a vehicle I purchased.

Martin helped with payment, great help. Great customer service!

Michael ** was very helpful and kind. Thank you. I really don't have anything more to say.

Matt ** was extremely professional and helpful. He answered all of my questions quickly and precisely. I hope to do business with him for all future concerns.

Best customer service. Highly would recommend to a friend or family.

Spoke to one of the reps name Michael which he had helped me in a good timely manner with my bill payment. I gotta say thumbs up to your customer credit. Very excellent in helping your customers. Very satisfied.

Representative changed my mind about taking the coverage by showing the many things being offered with my coverage.