Endurance Warranty Reviews

I have an Xtra Supreme contract with Endurance and on 0/13/2015 my Acura MDX's alternator failed. I tow it to STS (A nationally recognized auto shop) and as per the store manager, Gary, the alternator and the serpentine belt needs to be replaced. Both of these items are explicitly listed on my contract with Endurance. I was really frustrated after trying to explain without success to the Interstate (Administrator company) why they should cover the expense for both the Alternator and the Serpentine belt. The Interstate response was that the alternator is broken but not the Serpentine belt.

Thank you for all your help with the claim. I didn't know that the process can be that easy, Steve and Kelsey were very helpful. My car is more than 10 years old now but they still approved my claim and fixed the problem (I drive Honda Accord). My husband and I will recommend your company to all our friends! Thanks a lot again!

I would highly recommend Endurance to anyone in the market for an auto warranty. I have had two warranties with them, one on my old Honda Fit and now one on my current car, a Toyota Yaris. I live in a smaller town so I don't exactly have a whole lot of options when it comes to taking my car in for repairs, which is why I like Endurance because they are accepted anywhere. I even called the two local mechanics in my area to double check and they looked at the policy and said everything was good. I haven't had to use the policy on my new car yet but I had to use the old one 3-times: once for a minor AC issue and the other two times were for bigger ticket items which ended up saving me a lot of money in the end.

I have had my policy with Endurance for 2 years now and I am completely satisfied. I always purchase a warranty for my vehicle whenever I buy it because I have had my share of rough luck when it comes to cars. So I know it is better to be protected than to be left hanging high and dry when your car breaks down. Anyway Endurance's service is really great. Whenever I call their customer service department to ask a question or pay my bill or check on a claim they are always so nice and helpful. They definitely get an A+ for service. And the roadside assistance is a total lifesaver. My battery has died a few times and they come right out to jump my car and the guy even followed me to the repair shop to make sure I got there okay. It’s nice to see a company who really cares.

Endurance has some of the best customer service I have ever had to deal with. They are always on top of anything I might have a question about and give me friendly and reliable service every time I call. This company gets an A+ from me and my family!

I have been a customer with Endurance for a little over a year and I have had a really great experience with them as a whole. I have used my coverage twice now and each time it was very easy to contact them and get everything covered. My second claim moved a lot more smoothly as I knew the process by this time. But all in all, I would recommend Endurance as the best company to get your auto warranty from.

I have been a customer with Endurance for 4 years and my policy has saved my behind more than a few times. Whenever I call into these guys they are always so helpful, kind and patient, which is great for an older customer like me. Sometimes I just don't get things and I have to have them explain it to me a second or sometimes third time, but they always do it with a smile in their voice. I will say that the previous warranty that I had with a different company was a completely opposite experience, it was like pulling teeth to get these guys on the phone to just answer a question. I am glad that Endurance isn't like that though, they come highly recommended by me, and that is something that I only do for companies I really love. Yep, I said it, I love Endurance!!:)

I have had my extended warranty with endurance for a little over a year now and they have been absolutely fantastic the entire time. I have to give them credit where credit is due, because their customer service is excellent. I got a great price on my warranty and it has come in handy more than a few times. I will continue to be a customer with them for a long time.

Purchased a warranty from them. They did not ask me to give them the exact miles on my car. He just told me to give him an estimate without telling me that I had to have so many miles before they would fix my car and now they say since I am 42 miles short they will not fix it.