How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

4x Buyer's Choice Award Winner

Endurance Warranty Reviews

4,976,238reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more

About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

Filter by Rating

  • (13,670)
  • (2,575)
  • (952)
  • (435)
  • (2,115)

Popular Mentions

    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,976,238 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,976,238 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 75 - 225
    Verified purchase

    Reviewed Sept. 21, 2026

    So far I'm happy and satisfied with the services. Nice people, very polite. Navigating through their systems are easy. I would recommend the service to friends and family members. Thank y'all Endurance.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPricePunctuality & SpeedMaintenanceStaffBillingRatesHonesty & Transparency

    Reviewed Sept. 21, 2026

    Endurance is totally misrepresenting their performance and not honoring their clams. My situation is as follows: I purchased and extended warranty insurance from Endurance on March 17th 2026 for a 2017 Range Rover HSE a Gold vehicle service Contract#. At the time of purchase, I was offered by your "agent/representative” the Sun, the Moon and the stars as one of the best extended service contracts available to me. Me being the skeptic and law enforcement mentality person, took his offer with a grain of salt, notwithstanding, I purchased the package.

    Fast forward to 9-3-26, my vehicle passenger side door window all of a sudden stopped working. As a motor-head myself I knew it was the window regulator assembly. I proceeded to bring my vehicle to Land Rover Nyack. NY (Svce. Dept). They took all my info regarding Endurance and promised to call me for the outcome. While I was on vacation overseas that week after Labor Day, I got a call from a woman by the name of Jennifer who did not identify as Endurance regarding my claim. She asked me 3 times why I take my vehicle for service; I answered the 1st time the reason and she still proceeded once again 2 more times as to why. I was very annoyed at her questioning demeanor, albeit I responded the same answer 3 times. She said she will get back to the Service Dept at Land Rover.

    A week later, upon my arrival in the States I called Land Rover and the answer was that the regulator was not covered hence my claim was denied. By now I have memorized the contract because I took the car in knowing that this was covered. The list of items that are not covered (Page 8/21) at not time stipulates specifically that the regulator is not covered. However, the list of items covered (Page 4/21 item 8) stipulates that the electric window motor is covered. I had asked the Service Manager to save the damaged part for me; I wanted to see for myself the reason. So, I asked him what is the price of the regulator? The price is $643.46. So, I asked what is the price of the motor by itself? He said, "Sir you cannot buy the motor by itself. It is an assembly of the regulator." So needless to say, this did not go well with me.

    When I spoke to your customer service person (Dawn) she said ”oh well the failure was the regulator not the motor” that is why we denied the claim. So, I asked her if I cannot get the regulator without the motor for it is a full assembly how come the claim was denied if there is no mention of the excluded parts for the window regulator--- crickets on her side…

    Here is a copy of the part diagram so you can see what I am saying: to me is a legal department/adjuster blatant attempt to have a hair splitting recourse not to honor this claim. I ended up with a nice bill of $1672.69 as a result of this fiasco. I am contacted the CEO of Endurance for his attention and would expect positive action on his part. Albeit, I am considering escalating this to other actions regarding this matter. If you desire to speak to me about this, my personal cell phone #. I sincerely hope that you do mind my request.

    Respectfully

    Louis M.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceCoverage

    Reviewed Sept. 21, 2026

    Danisha was great. She had good customer service. I called to see if there was still a problem with mileage but Danisha looked and said she didn't see anything. Said everything was good. Great customer service.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceCoveragePrice

    Reviewed Sept. 21, 2026

    UNETHICAL and PREDATORY. They sold a policy to my 87 y/o mother and told her she could cancel within 30 days. My husband and I reviewed the paperwork and discussed and advised her to cancel. They were extremely difficult to deal with to cancel. We ended up having to call American Express to block their charges. VERY VERY SUSPECT. Unethical and predatory behavior.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2026

    So far I am most definitely satisfied with the assistance of Endurance! & the fact that I had needed a jump about a week ago & I was quite satisfied with the response I was afforded and I am 💯 satisfied thus far & thank you for everything & I am looking forward to future assistance if needed. Keep up good work!. Thank God! It's a great investment!.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2026

    So far the customer service has been pretty good but only time will tell the whole story I suppose.

    Thanks for your vote!
    CoverageTechRefunds & PayoutsMaintenanceHonesty & Transparency

    Reviewed Sept. 19, 2026

    Terrible process after my truck was in the shop and need to be repaired and was diagnosed what was wrong it took 2 weeks before they sent a 3rd part to ok the repairs. Still no rental paid for one out of pocket. Finally when they approved the repairs my truck still was not ready. They paid for one week only on my rental. The rest I paid. Then I had a couple of more claims. They said I reached my limit on my policy and could not file anymore claims. They lie on TV about unlimited claims.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2026

    So far, I haven't used this plan yet. Still waiting for my 30 days to be up, good $$$ good people to work with, thanks for being professional. Jerry

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 18, 2026

    Is good to see Professional people when you need it. Thank you for your help.

    Thanks for your vote!
    StaffBilling

    Reviewed Sept. 18, 2026

    I was having trouble with my payment and I spoke to Rodney. He was very helpful and knowledgeable. He helped me so much.

    Thanks for your vote!
    Coverage

    Reviewed Sept. 18, 2026

    After considering a cancelation of my account, Jessica P. explained just how beneficial the policy would be in the long run. After the talking points 👉 I couldn't find a good reason to cancel. Thanks Jessica. 👍

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Sept. 18, 2026

    Endurance is a complete ripoff, they will find some reason to deny your claim, they told me my tires were not the ones listed on my door so they denied my engine repair, mind you the tires on my jeep are not as big as the ones a Rubicon comes with from the factory. Not 33s or 35s just 285 70s.

    Thanks for your vote!
    Profile pic of the author.
    CoveragePricePunctuality & SpeedMaintenance

    Reviewed Sept. 18, 2026

    I purchased my 2018 Ford escape in 2020 along with the top tier 3 year Endurance plan. When it expired I renewed for another 3 years. Never used it. Now I needed to use it and after waiting 2 weeks I find out they will only pay 4k of a 12k long block replacement. I kept the policy going because of the claim that Endurance covers high mileage vehicles. The mileage isn't high but they say the car is only worth 4k because of the age. I day they shouldn't have covered it. Now I have 2 more years of useless policy and a defective car.

    Thanks for your vote!
    Customer ServiceContract & TermsCoveragePriceRefunds & Payouts

    Reviewed Sept. 18, 2026

    Called Endurance the last week of Aug, got a plan, got a letter, had to call to verify, gentleman was way too happy to talk to me. Told me I had to keep the plan for 30 days and have another 1000 miles on the vehicle before they would pay; not unlimited miles, 60000 miles; canceled plan, no refund. They charged me another month; this was Sept 2. Not happy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageSales & MarketingBilling

    Reviewed Sept. 18, 2026

    I was driving a Toyota but I didn't have enough room in it for me. I sold it, bought a same model truck and thought I'd take out some coverage on it. I had heard a lot on the advertisement on TV about Endurance and everybody seemed to be satisfied with it. I talked to a nice guy at Endurance who did a real good job. It took me a while ‘cause I had to go out and get my mileage but he had a lot of patience getting me set up with it. I only had 131,000 and something miles on the truck and the policy goes through 2030 or 185,000 miles. There was a $150 down payment, and it's going to be $153 a month, which is pretty good. I called and talked to them this morning and they sent me my policy number and everything that I needed. So far, I'm satisfied with Endurance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRates

    Reviewed Sept. 18, 2026

    I'm not really happy with Endurance thus far. I currently have my vehicle at a shop, and I'm looking at almost $800 repair for a battery cable that Endurance isn't covering with no justification towards the shop or me as a consumer. The shop I have it at is Maryland Auto and Truck Repair, and they said they spoke to a service advisor from Endurance, and they weren't gonna cover the repair. It's around $750.

    I've got a whole stack of paperwork from this gentleman I purchased the vehicle from, saying it was all done under warranty. With the amount of paperwork I have and the amount of repairs, including an engine replacement, that were done, I shouldn't be having any issues with the vehicle, but I am. I paid $7,500 for my Cadillac Escalade, and I drove it once, and it broke down on me. It's been at the shop ever since.

    Maryland Auto and Truck Repair is a good shop. I have nothing wrong with the shop. But the guy I bought it from was such a S-O-B that I had to pay for the transfer that I had given him money within the deal to pay for. I've tried to reach out him, and all my phone numbers have been blocked. After I paid the $100 fee, the Endurance coverage was transferred over to me. So, I'm already $100 in the hole, plus my purchase price for something that he was supposed to take care of. It's not even worth trying to take him to civil court because I'm gonna spend more. But as far as interacting with Endurance, the whole process of transfer over was fine. I just haven't had time in my week with my work schedule to dedicate time to get on the phone with them and figure out why they're not covering an electrical component all of a sudden.

    Thanks for your vote!
    Verified purchase
    CoveragePriceRefunds & PayoutsStaffBillingRates

    Reviewed Sept. 18, 2026

    My car was about to go out of warranty, not because of mileage, but because of how old it was. I didn't intend to buy a new car, so I wanted protection. I was looking at CarShield on the internet, then Endurance came up on top when I asked for the best warranty service. Also, they seemed to have a warranty that was close to the one that Hyundai gave me, so I went with them. When I enrolled, the person that I talked to was truthful, very helpful, and explained anything to me. Communicating with Endurance was very easy and the program starts when they charge my credit card. I got approved for a plan of four years and the price is a little high, but you pay for what you get.

    Thanks for your vote!
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRatesCoverage - Components

    Reviewed Sept. 17, 2026

    Endurance is a poor company. My wife and I have paid for your warranty for 2 years for 2 vehicles without any claims being filed. 2 weeks ago I finally needed repairs done to one of our cars. My car dealership in Conroe, TX, Cowboy Kia, has told us all the repairs needed to the vehicle were not from neglect of the vehicle. When Matthew from Cowboy Kia contacted the inspector he was given the run around and was not contacted back by Endurance for a week. This happened the week of Labor Day 2026.

    When the inspector finally arrived he dragged around and slowly did the inspection. He then waited 2 more days to tell Kia he couldn't make the decision on approving the claim because he was an entry level adjuster. Instead we would have to wait on his senior level adjuster named Albert to review the claim (and eventually find a loop hole to avoid paying for the car repairs).

    Albert informed Kia on Thursday September 10th, that he determined the repairs needed were from pre-existing conditions although Kia mechanics said the repairs were not the result of pre-existing conditions. So I've donated money to Endurance for years for nothing apparently just to make your company rich and not to do repairs to my vehicle. Instead I'm left having to pay out of pocket for expensive repairs because Endurance refuses to pay anything costly. Thank you for nothing. I will be dropping your company, reporting your unscrupulous business practices to the Better Business Bureau, family members and friends.

    9/17/26 This is my second post to this review following the owner of Endurance's response. The owner's response is extremely unsatisfactory. After following up with the owner's customer service team, the team regurgitated the same unhelpful comments of the owner. After the owner's response, the service manager of Kia in Conroe reported again to the Endurance inspector and customer service that the car condition was not a pre-existing condition as Endurance claims. I find it interesting that the positive reviews of Endurance are only from customers complimenting Endurance on how fast Endurance initially responds to service needed. But the negative reviews show up in regards to Endurance's deplorable handling of completing claims. Of which I'm a part of. Thanks to Endurance not handling my claim, I had to buy a whole new car with higher finance payments monthly.

    I also had to pay to have my old car, the one Endurance refused to repair after taking 2 years of premiums from me, towed home. Now that it's towed home I have to have it voluntarily repossessed by the finance company. This has all happened after my car dealership verified to Endurance that the repairs in question that were needed, were not due to pre-existing conditions as Endurance has tried to claim. Kia representatives, myself, family, and friends have and will continue to make it well known how poor of a company Endurance is. We have also compiled a list of actual reputable car warranty companies, which we distribute, so good people won't end up with Endurance leaving them in situations like I was in earlier today shown in the attached photos. Good riddance to Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi George, thank you for your review. All feedback is important and we're sorry to hear you had a negative experience. We escalated your concerns to our customer resolutions department. You can expect a representative to reach out to you soon to discuss what occurred and how we might make things right. Please let us know if you have any questions in the meantime by emailing feedback@endurancedirect.com. Thank you, The Endurance Team

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 17, 2026

    Had a question regarding my plan and was pleasantly surprised at how quickly I got my answers. The person (yes a real person) I spoke with was cordial and was able to address my issue. All in all a good experience. Hopefully if in the future I actually have a claim it too will go as smoothly.

    Thanks for your vote!
    Profile pic of the author.
    Contract & TermsCoverageTechSales & MarketingHonesty & Transparency

    Reviewed Sept. 17, 2026

    Gotta be honest. Very disappointing that they told me they valued me being a return customer, valued my military service, and would happily have me back with discounts applied, only to tell me they can’t offer me a policy. I bought my truck from a dealer that offers Endurance so they said the dealer would honor our agreement. They told me to go to them. I did. Dealer wanted $3200 MORE for less coverage. I went back to Endurance and they told me they can’t cover me since I bought a truck from the dealer. Endurance is literally sending me to their competitor even after the dealer failed to honor the policy. $7500 up front with no financing option?!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear about the difficulties you experienced, Lou. We welcome the chance to review this further and help clarify next steps. Please contact us at feedback@endurancedirect.com so we can look into this with you. Sincerely, The Endurance Team

    Resolution In Progress
    Verified purchase
    TechPriceStaff

    Reviewed Sept. 17, 2026

    This was not my first experience with Endurance and each time it has been effortless. Having a higher end European vehicle, I expected expensive repairs. The warranty cost was recovered within 2 years with repairs done by dealership professionals with quality parts provided by Endurance. Awesome Produce -

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, LR. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2026

    Very good at replying and giving any additional information towards your vehicle, highly appreciated and recommended

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Nicholas. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Sept. 17, 2026

    The customer service was extremely helpful. Let me know what is covered and what kind of benefits I had.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jessica. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    StaffBilling

    Reviewed Sept. 17, 2026

    Easy plan to understand with great and flexible payments for seniors on a budget!!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Gloria. Thank you for leaving us a stellar review! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2026

    Excellent customer service. Information was very clear to understanding and was able to follow every instructions. Everything was explained in a way that I could relate and understand.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Marietta! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2026

    Professional customer service with compassion and clarity.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Yvonne. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    TechStaff

    Reviewed Sept. 17, 2026

    A very no hassle company, very professional and helpful and direct about my contract, everything was explained to the point. We spent an hour going through my package.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Michael! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2026

    Very quick response time,, Very PROFESSIONAL customer service Rep. She answered my couple questions (explained) and emailed me important info immediately!! 😀😀

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Samuel! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Price

    Reviewed Sept. 17, 2026

    The on-boarding experience was great and look forward to adding additional vehicles soon. Highly recommend you get a free quote. Best regards, Larry J

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us in your review, Larry! We're glad your experience with us was a great one. - Endurance

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2026

    They are helpful, knowledgeable and fast. I recommend them to everyone.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us in your review! We're glad your experience with us was a great one. - Endurance

    Verified purchase
    Ease of Use

    Reviewed Sept. 17, 2026

    Easy to use Portal, my whole experience with Endurance has been a great one. I highly recommend them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us in your review! We're glad your experience with us was a great one. - Endurance

    Customer ServicePriceStaffRates

    Reviewed Sept. 17, 2026

    Great customer service. Use my warranty a couple of times and has been very helpful. Worth the price.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Charlie. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Profile pic of the author.
    CoverageSales & MarketingStaff

    Reviewed Sept. 17, 2026

    I spoke with Gordan to cancel my policy for financial reasons. The warranty on my vehicle is awesome; I hate to cancel it. Gordan was very helpful and gave us discounts in order to help us keep the policy. He was very friendly and committed to giving us the best information about our warranty. If you need a warranty, you need to talk to Gordan with Endurance!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Regina. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    CoverageValue

    Reviewed Sept. 17, 2026

    Great value for the service and coverage! Couldn’t be more happier!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hello, Donavon! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    CoverageMaintenance

    Reviewed Sept. 17, 2026

    We had a policy with Endurance for our Chevy Equinox. Out of the blue one day dash lights lit up and said pulled over. We took it to the Chevy garage and they said that the timing chain had broken. They refuse to pay. With the timing chain breaking it cause eternal damage that would not pay. Do not use them no matter what. You could not pass their hidden exceptions in the policies. Buyer beware.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Brian, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Verified purchase
    TechPriceStaffRates

    Reviewed Sept. 17, 2026

    You buy a used car and you go in with the unknown. The Carfax report doesn’t always tell the details about a car. I decided to get an extended warranty just in case, because I'm not from the local area. I travel a lot and I didn't wanna ever be stranded. After all the research I did, Endurance best fit my situation. They were on the most positive side of all the wanted companies. All companies have a little negative and Endurance doesn't do everything it promises, but it does 90 percent of it. It was some negatives, but it wasn't negative enough to override my opinion and say that I wouldn't take Endurance.

    Signing up took about 15 minutes. It was step by step and easy to understand. I was given the opportunity to read over my contract before I even signed it, so I know what I was getting into. If we rated against Endurance’s competitors, their price was not only fair, but it was more reasonable because they offered more. They offered the things they offered for the price that you get for that. I estimated it at $200, but it was under what I estimated it was gonna be for the month. So, it was fair. Endurance offered the best package at a competitive price for everybody.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBillingTransparency

    Reviewed Sept. 17, 2026

    I kept getting letters about Endurance and assumed they were a scam because I thought my extended warranty was already taken care of through the dealership. I called the dealership and asked who had my vehicle's extended warranty, and they told me it was Endurance. I reached out to them and the rep I spoke with was very good, sweet, kind, and took their time with me. I decided to get the extended warranty because my car is expensive and has all the bells and whistles. If something like the information system, cameras, or other features goes out, it can be very costly to repair. I didn't want all those extra features, but they come with vehicles now, so having the extended warranty gives me peace of mind.

    Endurance has been good up until now. We took my car to the dealership, and they contacted Endurance on Friday. We didn't expect to hear from them till late Monday. But as of now, we still have not heard back from them. Also, I have not received a bill or a payment. I wanna make sure I'm up to date with my payments.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cassandra. Your feedback is highly appreciated. Thank you for the review! For any questions about payment or anything at all, please reach to us directly via feedback@endurancedirect.com. - Endurance

    Verified purchase
    Customer ServiceContract & TermsCoveragePriceStaff

    Reviewed Sept. 17, 2026

    I bought a car that had Endurance, and I just rolled it over. When I called, their rep was nice and he explained everything to me. He was straightforward with me about how much it was going to cost me and how many miles was on the car. So, I was very comfortable. He also worked with me to get me there, answered all of my questions, and gave me everything that I needed.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Betty. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2026

    I got a better impression of Endurance whenever I called them. I had CarShield before that for several years, and I just thought Endurance was a better fit for me. I was pleased with their reps as well.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Bill! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Profile pic of the author.
    CoverageTechOnline & App

    Reviewed Sept. 16, 2026

    Making a claim is difficult as it is handled by another company which they don't show on their website, so don't lose your contract where the number is buried. The fine print that is not even in the contract is built to deny claims and limit coverage. For example, they do not have to supply OEM parts and will only use the cheapest aftermarket parts. The other issue is they will only cover up to $155/hr for labor. I live in CA and have a diesel truck and there is nobody that works for that.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Sept. 16, 2026

    Absolute garbage. Run far far away. They will deny your claim in any way possible. Awful, awful people.

    Thanks for your vote!
    Profile pic of the author.
    Coverage

    Reviewed Sept. 16, 2026

    Had a brake booster vacuum pump go on a 2017 Silverado. Their policy only covers vacuum pumps on fuel systems, an almost nonexistent system on all vehicles. These pumps are problematic on these model years of Chevy trucks, and they seem to conveniently exclude them from coverage. Caveat Emptor/buyer beware.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceContract & TermsCoverageTechRefunds & PayoutsMaintenanceStaffTransparencyCommunicationCoverage - Components

    Reviewed Sept. 16, 2026

    I would give Endurance zero stars if that were an option. I purchased an Endurance vehicle service contract for $5,046, expecting the company to honor the coverage outlined in its contract. When my vehicle developed mechanical issues, including collapsed engine mounts and a valve cover/PCV system problem, Endurance found reasons to deny coverage rather than stand behind the terms I had paid for.

    What made this experience even worse was the complete lack of customer service and accountability. Getting someone to return a phone call was extremely difficult, and I repeatedly struggled to get a detailed explanation of why my claims were being denied. Instead of clear communication and a straightforward review of the contract, I felt like I was constantly having to chase answers.

    Endurance relied on exclusions such as "wear and tear" and used the argument that if a part needing replacement was incorporated into or connected to another vehicle component, it could be excluded from coverage. This approach made it feel as though almost any repair could be dismissed by finding a technicality in the contract language.

    After challenging their decision, I had to involve the South Carolina Department of Insurance just to receive a formal response. Instead of authorizing the repairs or working toward a reasonable resolution, Endurance ultimately terminated my contract after I challenged their interpretation of the coverage. Rather than standing behind the coverage I paid for, Endurance chose to terminate the agreement instead of addressing the repairs in dispute.

    I purchased this coverage for peace of mind, but when I needed it, I felt anything but protected. The lack of communication, difficulty getting clear answers, repeated reliance on exclusions, and ultimate termination of my contract have left me extremely disappointed. I strongly encourage anyone considering Endurance to read the fine print carefully, ask detailed questions about exclusions, and understand how the company handles claims and disputes before spending their money. My experience has left me with a serious lack of confidence in Endurance and its commitment to its customers.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2026

    Ashley ** is awesome. I hope God continue to bless you.

    Thanks for your vote!
    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 16, 2026

    They were so helpful and helped us so much. Just waiting for a paper copy of my policy. They Blessed!!

    Thanks for your vote!
    CoverageTech

    Reviewed Sept. 16, 2026

    Worst warranty coverage I have ever had. Only covering a part of the infamous Ford Expedition 10spd transmission. Cause there is a known issues with these they only cover the bad parts and want you to put used parts back in. Which any good mechanic would not do so you will have to pay the difference.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceClaims HandlingCoverage

    Reviewed Sept. 16, 2026

    I just called to check if my oil level sensor was covered, nope!! 2nd time a claim was denied because part not covered! $35 from O'reilly!! I've had previous past issues with this shitty, fraudulent corrupt company. Do not use Endurance!!!!

    Thanks for your vote!
    Verified purchase
    CoverageTech

    Reviewed Sept. 16, 2026

    When I was going around with insurance companies in general, several dealerships recommended Endurance. I enrolled and the process was super easy. I did it with a person. They let me know all the details. I thought Endurance was a very well-organized company. I have nothing but positive things to say about it. I have recommended it to a few other people. In my experience, everything was very easily done. It worked. When I had a claim, it went through with no problems. It takes a little time to go through it all because they have to go through the process of taking pictures and doing the stuff, but other than that, everything was very good.

    Thanks for your vote!
    Verified purchase
    Claims HandlingCoverage

    Reviewed Sept. 16, 2026

    Haven't filed a claim yet, but it was easy to set up and coverage was explained very well. Very happy so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 16, 2026

    When I asked about Endurance as seen on TV, the consultant who answered the phone was amazingly courteous, kind, and informative. She answered my every question with respect and interest. Even the part about money and the aspect of when and where. We are now in the end of our first week as members of Endurance. So far so good.

    Thanks for your vote!
    Verified purchase
    Tech

    Reviewed Sept. 16, 2026

    I had a good experience with Endurance, my a/c was going from cold then hot. It was blazing hot outside. Took my Jeep into the dealership. They did the diagnostic on my Jeep and they found I had a bad condenser coil and compressor. They contacted Endurance and the claim went through with no problem. Will recommend Endurance to family, friends and co-workers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Sept. 16, 2026

    Great customer service when setting up contract. Super knowledgeable and very cordial. So far, great 1st impression!

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed Sept. 16, 2026

    We bought a vehicle and got an extended warranty through the dealership, but there were issues during the process. My wife was at the bank and started looking into other options. She found that Endurance was cheaper and offered better coverage than what we got from the dealership, so instead of buying the warranty through them, we decided to get it through Endurance. My wife handled most of the sign-up process for her car, and once she got everything done, she sent me the information. Endurance called me, and we went through the process. It was simple. Everybody has been nice, and I have no complaints with my experience with Endurance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Sept. 16, 2026

    A friend of mine recommended Endurance, and I went online, and everything that I saw was pretty positive. So, I went ahead and committed to Endurance. The enrollment process was super simple. A representative called me and went through everything with me over the phone. There was a 30-day, and 1000-mile wait period. There was some elite service, like a roadside service, and some other small things that we were okay starting right away. I was impressed with the amount of coverage, like the actual items that are covered. Overall, I liked the simplicity and the cost and friendship with customer service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 16, 2026

    I have a 2018 Camry. I paid an extended warranty on that thing, but it ran out in August. I chose Endurance over the fact that I know somebody who had a very good and strong reference for that and I took it. I talked to Jerome and he was fantastic. He answered all my questions. He was very polite and respectful to us. We got along just great. He was part of the reason that I did go with Endurance. I would recommend them just from what I know.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2026

    I decided to get a warranty since I didn't have anybody to watch over my car. I saw a commercial on television a lot, and it was either that or the other one. So, I chose Endurance. The representative I spoke with was very good and knowledgeable. She was very customer service-oriented.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed Sept. 16, 2026

    We signed up with Endurance Warranty. We put it on our BMW. When you do stuff like this, you get transferred around a lot. However, this was a streamlined process. The person who answered the phone is the person who we signed up with. He explained everything the way that I would explain it to myself. It was very easy. We were on the phone no longer than 15 minutes. Endurance offered to be able to pick up the same coverage as the factory warranty that originally came with ours. We were able to go bumper-to-bumper again with the same warranty that was on it from the factory. That was very reassuring. It means everything was covered again.

    Thanks for your vote!
    Staff

    Reviewed Sept. 15, 2026

    Endurance provides an immaculate service with top-tier reliability and zero hassle from start to finish. Their team handles everything seamlessly, delivering a smooth, problem-free experience that gives you complete peace of mind.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dawn. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 15, 2026

    Quick and friendly, explained everything thoroughly without rushing! Also took time and answered my questions as far as when does coverage start, very friendly customer service

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kenneth. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 15, 2026

    Gordan was very helpful and understanding. Hopefully if I have to call back hope I can get ahold of him. Very knowledgeable person.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Steven. We're happy to hear that our team provided you with excellent service. - Endurance

    MaintenanceBilling

    Reviewed Sept. 15, 2026

    Once your car breaks down all they do is look for an excuse to deny the claim, in a process that takes weeks. They request unusual procedures manufacturers do not recommend and leave you with the bill once they deny.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Manuel. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Profile pic of the author.
    Verified purchase
    CoverageStaff

    Reviewed Sept. 15, 2026

    My vehicle has over 120000 miles and I needed extended coverage for peace of mind. The representative covered areas of covered systems no one else covered.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Jim! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingRefunds & PayoutsStaff

    Reviewed Sept. 15, 2026

    I saw Endurance in the commercial, and I did a little research, and everybody I spoke to, mechanics included, said it was a really good company. They had no problems with it. I went with it, and the enrollment was a piece of cake. For somebody like me who is very computer-illiterate, it was very easy. When I first signed up, the salesperson had told me that everything was covered. And I took the car in. There were certain parts that were covered. He sent me a list of everything that was covered and what wasn't, but I did not compare the list against all the parts that my car has. So, when I took it in, I was very confused as far as what I was told or what I thought I was told, and what happened.

    At first, it was the mechanic who told me it wasn't over 1,000 miles. I said, “Okay, whatever.” I went and picked up the car and paid for it. I didn't pay attention. I got back home, and I looked at the car, and it was over 1,000 miles. I called Endurance, the 800 number, and they told me, “No, it wasn't over the 30 days.” I said, “But it is over the 30 days.” Then they told me that they're looking at the report now. It was the same person, but then it was four different excuses. First, it was the 1,000 miles; then it was the 30 days; then it was the person that they referred the problem to said that it was probably pre-existing. I said, “I would love to meet that person because anybody that could tell me a part has a pre-existing problem, they're pretty damn good in my book.” Then the next thing was that they didn't cover the part.

    When I called and spoke to my account manager, Tony, she explained things to me, and she did things to make me very happy again. I was calling to see what I had to do to cancel the policy, and Tony made everything right, and I kept the policy because of her.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 15, 2026

    My brother-in-law had mentioned Endurance. He knows about my Jeep Cherokee, the year that it was made, and the problems that it would accumulate, especially the transmission. I signed up with them and it was fairly easy. I did it online and it explained everything I needed to know. I liked how easy it was to understand and fill out the application to start it. In five years, I would have paid 5,000 something so within that five years, if anything happens, especially a transmission or engine, it would cost that easily. As old as I am and on a limited income, the price a little stressful. But having Endurance, I like being comfortable and stress-free, knowing that if something should happen to my car, it would be taken care of.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2026

    The lady who owned the car before I did had Endurance, and I was told that I could also get Endurance on the same car. The customer service representatives who helped me were excellent. He explained different things that I didn't understand in detail.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 15, 2026

    I was with another company and I didn’t like it. I called Endurance and I liked what they offered. It sounded like a better company than the one I was with. The sign-up process was easy. My car’s getting older and having a protection plan is a big benefit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2026

    We have a 2017 minivan that we have been reading a lot of reviews about and my dad thought we needed to get a warranty on it. Endurance was recommended to him by one of his friends and I found their phone number easily. I just have signed up with them and it was phenomenal. The rep explained everything to me and was very patient with me asking questions. I wish I would have done it sooner. I thought it was gonna be awful but it ended up not being awful.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 14, 2026

    Very easy process and educated agent. Answered all questions and the price fit our budget perfectly.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Jeffrey! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Profile pic of the author.
    Claims HandlingPriceRefunds & PayoutsMaintenanceRental Car

    Reviewed Sept. 14, 2026

    Endurance is crap. I've pad for warranty almost 10 years and never filed a claim. Was told need new transmission submitted claim, put off 48 hrs for inspector then told had to break down transmission to see cause of failure, if they determine no claim that cost is on me. I've paid out of pocket for rental car and while all this is going on I will continue to pay.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Hi, Nina. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Customer ServiceCoverageStaffBillingTransparency

    Reviewed Sept. 14, 2026

    Customer Service - Juan, was very helpful and professional in assisting me with my updates and payment to policy.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Angela! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    CoverageTransparency

    Reviewed Sept. 14, 2026

    The vehicle that I purchased was about to be out of the manufacturer's warranty. So, I went with the extended warranty from Endurance. I live in California, so some of the warranties that I looked at weren't valid in California ‘cause it’s mechanical breakdown insurance is what you have to purchase for California. I went with Endurance, and the sign-up was easy. They provided a clear explanation of services, and it just went smoothly.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Marc. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 14, 2026

    I had Endurance when we bought the car initially. I asked that I’d be given a method to pay the bill monthly. I was told I would get a paper copy. I would also get an email copy. The only thing I got was, “You owe the money on the 18th, and we're going to deduct it from your checking account if we don't receive it.” They haven't helped me as far as being able to pay them monthly like I wanted to do. Communication is difficult because somebody's not listening.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear about your less-than-satisfactory experience, Henry. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com, and we will be in touch. Thank you, The Endurance Team

    Verified purchase
    Tech

    Reviewed Sept. 14, 2026

    I've had Endurance before, and a person that we know that worked for a car company here has joined Endurance, so I had my car switched to them. He was able to do the work for us to get it set up. We have a very limited car dealership here. He was very good at finance there. So, he's trustworthy. The sign-up went very smoothly. He explained everything very clearly and professionally. I'm going to hopefully change my other two vehicles over to Endurance again too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageOnline & AppStaff

    Reviewed Sept. 14, 2026

    I just got the policy from Endurance. I didn't get one in paper yet to read and go over it. I've seen it somewhat on my phone. But I was hoping they sent me a copy in the mail. But my sign up experience was very good. The rep was very helpful. He explained everything to me. He was excellent and offered his number for me to call him if I had any questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Sept. 14, 2026

    I had tried another company several years ago, but they did not measure up to their advertisement so I dropped them. I was watching television and Endurance's ad came on. It sounded like they were a better fit for my needs than the other companies that are also advertising. When I talked to the agent, he was very pleasant. We talked about the different discounts I could get. I do very little driving now that I am retired and I was looking for something very economical and would fit my needs as a senior driver, with not having any accidents. I got three or four discounts and I was really pleased with the price.

    The agent that signed me up gave me a personal number to call if I had any concerns or any questions. Then the company sent me an email with phone numbers that I could also use and people I could contact. That made me feel very comfortable that they are a legitimate company and will be providing legitimate services. The agent was saying I pay three years and I get five years. The last two years would be free. I got good service and I feel comfortable with it. I have security of my car being taken care of.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Veronica. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed Sept. 14, 2026

    The sign-up process at Endurance was great and easy. I was impressed. It took no more than 20 minutes. The rep who helped me was great as well. I was happy with the price too. I would tell others to go for it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us in your review, Shelley! We're glad your experience with us was a great one. - Endurance

    Verified purchase
    Staff

    Reviewed Sept. 13, 2026

    Jake is great. Very knowledgeable. He explained everything and made it easy to purchase.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lawrence. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Sept. 13, 2026

    So far, my experience with Endurance is going well. I had it before, and I liked it. I went with them again. When I had it before, I was disappointed when I let it go. I had a conflict because they wouldn't cover me on the engine ‘cause I was over my mileage. I was just doing the mileage for the warranty, and I was over the mileage. Unfortunately, that's why I'm not gonna be able to get my engine replaced. I was like, I’d get rid of it. But I didn't want to spend $6,000 out of pocket getting it done. I got a 2021 Chrysler Pacifica now, so I got the Endurance warranty on this for four years. So, I made sure I still cover my mileage with the warranty, just so I won't lose out on it this time.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaff

    Reviewed Sept. 13, 2026

    The rep did a real good job when I signed up with Endurance. She said all I have is a $100 deductible and everything else is taken care of. From what I read, Endurance is a pretty good company. I like knowing that I've got somebody that'll back me up if something happens. However, if it comes into effect in 30 days and 1,000 miles, it may take me a year or more to get 1,000 miles because I don't ever drive the car. I may end up canceling the policy because of that. I've only got 7,000 miles on it and I've had it for five years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechPriceStaffBillingRates

    Reviewed Sept. 13, 2026

    We usually have extended coverage, and we decided not to get it through the car dealerships anymore. Because you have to pay interest, and it goes on your monthly bill, where you just pay interest on it. We checked on it, and it seemed like you pay a lot more money when you get it through the dealerships. So, we're just not going to do that anymore and tried Endurance. When I called about it, the man that I talked to was very informative and seemed trustworthy. The sign-up process was easy. The cost wasn't as near as high as I thought it would be. I like not having to worry about things going wrong. I have already recommended Endurance to a couple of people. I have an extended warranty on my car that I bought back in ‘24, and I'm actually considering canceling that and going with Endurance.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Sept. 13, 2026

    Endurance's representatives were good people. I have a bumper-to-bumper coverage that I could use 30 days after I signed up. I have a 2016 King Ranch Ford pickup covered.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed Sept. 13, 2026

    I set up my Endurance warranty over the phone. The rep had everything in line and knew exactly what I was going to ask. I had my F-150 covered bumper-to-bumper and it was cheaper than anything else I found. Make sure to get everything in writing.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed Sept. 13, 2026

    I just signed up with Endurance and so far, it's good. They went over everything with me. They told me what I qualified for and tried to help me out. It was real friendly. They got my payments to where I can afford to pay, which is around $130.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed Sept. 12, 2026

    I was approaching 60,000 miles. I asked Nissan if I needed a warranty. They said, “No, not really.” So, that was why I looked elsewhere. I googled different places. Endurance was the first ones to call me when I went to ConsumerAffairs. The sign-up was easy. I would have liked to have gotten something in paper sooner, although I did eventually get it. Give Endurance a try.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cathie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Sept. 12, 2026

    I looked Endurance up ‘cause I was trying to get some warranty on my car. I liked their ratings, and they seem to be the best in terms of what they cover. I signed up for a bumper-to-bumper policy and the rep that I worked with was good. The price was really expensive though.

    Thanks for your vote!
    Verified purchase
    Claims HandlingCoverageSales & MarketingPriceStaff

    Reviewed Sept. 12, 2026

    A friend signed up a couple of months ago with Endurance and I’ve heard that it was good. I decided to sign up and the reps went over my vehicle information, explained the terms and provided a quote. Then, I got confirmation after I signed up. I’m retired and don’t put a lot of miles on my vehicle like I used to. So, it may take me a while to reach 1,000 miles before I can file a claim if something comes up. But I felt good about taking advantage of Endurance and signing up for it.

    Thanks for your vote!
    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 12, 2026

    I had Endurance before and when I signed up again as my car is getting to be older now, my experience was fine. I'm still waiting on my policy but the reps are nice when they’re doing sales pitch.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Sept. 12, 2026

    I needed insurance for my vehicle. Just in case anything happened to it, I have some help getting it fixed. I heard good things about Endurance. I tried them, and my sign-up experience went well. The rep was thorough, and it didn't take long to get everything organized.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 12, 2026

    Endurance was the first one I've seen. Speaking with their representative was easy. Also, the price was fair.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Nathan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Claims HandlingCoverageTechRatesHonesty & Transparency

    Reviewed Sept. 11, 2026

    I've had Endurance for two years and I've had the top coverage, I took my car to the dealership and my rear air conditioner was blowing hot air and several of my sensor lights were on, endurance denied all of the work which I found hard to believe but they did, I saw a endurance commercial where a lady said they fixed her sensors, if I have the highest rated coverage why was my claim denied, Ludacris and Dana your pushing lies to the public about endurance. I'm canceling my policy because I can't put my good money after bad lies

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Leila, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Profile pic of the author.
    TechStaff

    Reviewed Sept. 11, 2026

    Good experience, tech was very professional and knowledgeable.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Staff

    Reviewed Sept. 11, 2026

    Angel ** was very polite and very informative. Solved my problem and was very pleasant to speak with.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Janet! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Sept. 11, 2026

    Everything was explained to me clearly. And I was concerned about pricing, it was affordable with my situation. The customer service person I apologize I forgot her name was most helpful. And she was not pushing me into anything. I would recommend friends and family to Endurance!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, LaVerne. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Customer ServiceContract & TermsCoveragePriceStaffBillingRates

    Reviewed Sept. 11, 2026

    I haven't had to actually use my insurance, but the price are great for my budget for ALL they cover. The staff is extremely friendly and knowledgeable. My only compliment is when I have called in about payment arrangements not all details have been explained. Thus leaving me in a financial binder at times and other personal confused. But they have always found a way to make things right.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mechelle. We're happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedTimeliness

    Reviewed Sept. 11, 2026

    Unfortunately, I signed up for Endurance and paid them about $250 a month for an extended warning on my GMC Sierra diesel2500 four-wheel-drive. During the fourth month of my agreement, the four-wheel-drive light came on while I was driving to my farm. The next day I took it in to the dealer I purchased a vehicle from and it turned out that it was an SL-N – switch that was nonfunctioning and required replacement. Endurance turned me down, saying the only switch covered by my car plan was the rear window defogger switch??? $464….

    The replacement of the module cost me $464. I contacted Endurance customer service three times regarding this and was treated rudely and told that I did not have the right plan. If you elect to use Endurance, this is fair warning. Be prepared to be disappointed with your coverage and financially cheated. Even my GMC dealership commented that they were very stingy with providing financial coverage of needed repairs. Good luck. I canceled my subscription as fast as I could. Oh, and by the way, there’s another surprise. They told me I could not cancel my auto-pay subscription without filling out a special form and having it notarized and sent to them. Would you really want to do business with a company like this?

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Hi, Peter. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    TechStaff

    Reviewed Sept. 11, 2026

    Gordan was very helpful in helping me cancel my contract. No longer need the vehicle.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jeremy. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed Sept. 11, 2026

    Mr. Dee ** was very helpful and answered all my questions.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, JD. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 11, 2026

    Each person that I spoke with was genuine, kind, well versed and answered all my questions to my satisfaction. There were many trust me.. No one lost their patience. We were on the hour at least 30 minutes. I learned more than I ever knew about warranty policies and Endurance offerings. Thank you for these people that took their time with me. I felt so empowered from what I learned. I didn't know that my car could have so many covered areas.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Gloria. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceCoverageTechBillingFollow-ThroughSales Tactics

    Reviewed Sept. 11, 2026

    Our car warranty had gone out, and I paid one of those bills at the dealership. We’re going to keep the car, and Endurance called me. The young lady explained it to me, and I liked what she was saying. She convinced me, and I decided to go for it. Everything was fine with the sign-up process, except all I wanted was the vehicle covered. The guy kept pushing me for the other coverages, like the appliance coverage, and it got a little bit too pushy for me. I told the guy, and he wouldn’t take no for an answer. The conversation should have ended then, but it didn’t. I’ve had a warranty before, and I went to the shop and they didn’t do what they said they were going to do. I’m hoping Endurance will stand behind their warranty. And that’s all I need.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechPriceStaffBilling

    Reviewed Sept. 11, 2026

    Getting an extended warranty for my vehicle seemed like a good idea and I went with a different provider, but they not terribly cooperative. I had a car, and I had CarShield on it. I got this car and I was going to go back to them. They'd been billing me all this time, but evidently, when they put my car through for the new contract, they put it through with the incorrect expiration date, so it wouldn't go through. They tried it six times and it didn't go through. They never called, texted or sent me an email. In the meantime, I was putting the miles on my car that I need so I can get the contract.

    When I called to tell them I’m done, they said that I didn’t have a contract. I told the rep that was ridiculous. They’d been billing me for years on the same car, and somebody obviously picked up the date wrong and decided that there was no reason to let me know it just wasn't going through. The whole stupidity of it bothered me. The rep said there was nothing they could do and I would have to start over. And this is why I’m with Endurance.

    The sign-up process was easy and went very well. Everything seems to be good. But if I had something in writing that shows my coverage, that would be great. It would be nice if they had a booklet. Friends asking about Endurance should try it. Any kind of extended warranty, as long as it's a good warranty, is worth having. I get extended warranties on appliances and other things. And when you buy a used car and you have no warranty on it, it just makes sense to get one in case something happens. You just never know. I hardly used my CarShield on my other car, but I was never sorry that I had it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceRates

    Reviewed Sept. 11, 2026

    I have always had a warranty that came with every vehicle I have purchased, but the one that I just purchased didn't have one. I did a search for extended warranty companies and looked at three of them. I found Endurance Warranty online and read about what other customers have gone through with them, and they were all good reviews. I called and communication was very easy, but I didn't like the first quote they gave me. When I talked with the lady, she said, "I'm one of the sales managers, so let's see what we can do.” She came up with the same coverage at a cheaper rate, which I thought was really good.

    The sales manager went through everything that was covered under the policy, which is quite a lot. It would take effect after 1,000 miles and 30 days. Both of those requirements had to be met because they wanted to make sure that there was nothing prior wrong with the vehicle. Today's my 30 days and I have also put 1,000 miles on the vehicle. The sales manager gave me her direct line. So, if I ever have any issues, I can call her. Endurance sent me an email with my warranty, but then they also mailed me the warranty so I have a copy that I can keep in my vehicle.

    Thanks for your vote!
    Verified purchase
    Tech

    Reviewed Sept. 11, 2026

    I did a bit of research online, and Endurance Warranty looked good. I've been using them for the last couple of years. Filing for a claim has worked out very well. It's always done by the mechanics in the dealership. No problem. I just signed up for another contract.

    Thanks for your vote!
    Verified purchase
    CoverageTechSales & Marketing

    Reviewed Sept. 11, 2026

    I had a 2011 Suzuki and I wanted to make sure if anything happens that I would be covered. I am also disabled and on Social Security so money is tight. If something was to happen, I wouldn't be able to pay the extravagant fees. I had two other prior providers then I saw an ad for Endurance. I looked up auto warranties, and I noticed that Endurance was better than the two that I'd already had. Signing up with them was easy and I would recommend them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Hope. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceClaims HandlingTechRates

    Reviewed Sept. 11, 2026

    Endurance had a better rating than other companies like CarShield, and I have a sports car, and people in the Corvette field said to go with them. And I did. I placed a claim last week after being a customer of Endurance for almost six months. I brought the car to the dealership, and they called Endurance. The claims process went smoothly. I just had to get some paperwork from one of the previous shops that I sent the car to. So we're working on that. And once I get that done, I'll submit it to the claims email that I got.

    Thanks for your vote!
    Claims HandlingSales & MarketingHonesty & Transparency

    Reviewed Sept. 10, 2026

    This shit is a scam. Don’t waste your money. My claim was denied and they lied 3 different times.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Dale. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Resolution In Progress
    Profile pic of the author.
    Rates

    Reviewed Sept. 10, 2026

    Seems like almost daily I receive mailers from this company. Virtually EVERY mailers associates me with a vehicle I don't currently nor have I ever owned. Interesting choice of how to waste money.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Steve. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Staff

    Reviewed Sept. 10, 2026

    Very friendly and helpful with my questions. Glad I signed up with company. It's nice that there are still reputable companies out there.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hello, Marshall! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2026

    Great customer service and offer me a great plan that fits my budget.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Valarie. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase

    Reviewed Sept. 10, 2026

    Very Easy to sign up, explain in very clear language, they made it very easy.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2026

    My customer service rep was great start to finish! He answered all questions and gave me the info I needed to make a decision. He was also very personable and easy to talk to - gave me the time to ask questions and answered all of them. Represented your company very well. Since this is my 1st time with this company I will decide as times go by if it was a good investment..

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Debbie! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 10, 2026

    I've got a couple of cars, and I had the Endurance warranty on one of them. I had another warranty from a different company on the other. And by comparison, Endurance just glowed. It was just so much better. Ease of settling any questions. They don't hide behind layers and layers of people. They just do a very good job of settling whatever issues you might have. They're not a pushover. They’ll scrutinize everything. But if you're being fair with them, they're fair with you. That's kind of why I doubled down on it and bought the second car.

    The sign-up process was a piece of cake. The first one was more difficult because they didn't know what it was. But the second one, I just indicated that I've got another car. And they just extrapolated what information they could. Their customer service reps are intelligent and very interesting individuals. They work with you as well. It’s been a very good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsMaintenanceStaff

    Reviewed Sept. 10, 2026

    Signing up with Endurance went pretty good. The rep was nice. But I had a problem with my window. I had to pay for it at the dealership, repaired a part, and the part that they said that Endurance would cover doesn't work. So, why wasn't it working for the first time? Everybody is about to make money off you. I had to pay some money out of my pocket, and Endurance paid some money out of their pocket to get my window working. But when I turned the window in, it went down, but it wouldn't go back up. Endurance said the problem that it caused to go back up wasn't covered under my policy. So, the next thing you do is you call them back. Now, the other part that they cover is not working now. That is crazy.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 10, 2026

    My experience with Endurance is, so far, so good. I enjoy paying the money for the warranty. If something were to happen on the truck, I don't think it would be a problem. I’m almost quite sure it wouldn't be. I'm looking forward to continuing to do business with Endurance as long as I have this car.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hello, Jerome! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Verified purchase
    CoveragePriceRates

    Reviewed Sept. 10, 2026

    I was picking my options to figure out what was out there, and Endurance offered more mileage coverage versus the other company that I was in. That was a little bit better, even though I went up maybe eight bucks on my price. I’m very much satisfied with them.

    Thanks for your vote!
    Verified purchase
    CoverageTechSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 10, 2026

    I have a 2013 Nissan with 260,000 miles, and Endurance was willing to cover it even with the high mileage. The representative I spoke with was helpful and explained that the coverage could be transferred if I upgrade to a newer vehicle later on. I've only got one auto repair company that I let work on my vehicles and the ad for Endurance says I can use any mechanic I want or go to a dealer. I'm very pleased with my experience and so far, Endurance has been great.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Steve. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Sept. 10, 2026

    My father told me about Endurance, and that's what made me look into it. The agent that I spoke with was very professional. She made sure that I understood everything that I was signing up for. I would highly recommend them because of the fact that they say they’ll cover just about everything that a person is looking for, as far as an extended warranty.

    Thanks for your vote!
    Profile pic of the author.
    CoverageRefunds & Payouts

    Reviewed Sept. 9, 2026

    I have a XC 2018 Volvo with 110,000 miles. They offered me warranty and after 45 days the AC unit went bad. Now they would not cover the part. They wanna make sure that the part had not gone bad before I bought the purchase the warranty and they want me to pay for taking out the part. These guys are scammers. Do not buy. Do not buy.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mahmood. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePriceStaff

    Reviewed Sept. 9, 2026

    Actually, I was surprised at how easy the rep made my quote. She explained everything well. I was even more surprised at the low cost of my coverage.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jesse. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Profile pic of the author.
    Customer ServiceTechPriceRefunds & Payouts

    Reviewed Sept. 9, 2026

    This company wants to use not just after market parts, but the cheapest parts available and refuses to pay the labor rates/hours deemed necessary by my repair shop. They do not administer the claim; they use a third party to "adjudicate" the claim, so the company deciding how much they will pay has no duty to the person making the claim. If you decide you want to cancel, you cannot find out how much they will refund you until AFTER you cancel. Go to your dealership and get the actual extended warranty from the manufacturer. It may cost more initially, but in the long run you will be able to actually get your car properly repaired.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Marc. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Profile pic of the author.
    Punctuality & SpeedTransparency

    Reviewed Sept. 9, 2026

    They settled the problem with updating my debit card quickly and easily. It's a pleasure to speak to a real person and not AI to handle your needs.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review. We're happy to help you anytime! - Endurance

    Profile pic of the author.
    Customer Service

    Reviewed Sept. 9, 2026

    Alex, the senior claims handler clearly hates his position. He is rude, doesn't listen, interrupts before a person can get a word out. I said to him, "You are not great at customer service are you?" He said "This isn't customer service, it's the claims department". I think that about sums it up

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jennifer. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Sales & Marketing

    Reviewed Sept. 9, 2026

    I wouldn't deal with Endurance anymore. They rip people off. It's a scam when they go to third party services. Had a 2017 Chevy Tahoe that needed transfer case. They denied it. They say pre-existing issues. Never had issues with it until just recent. They denied it but a company. They don't stand behind their stuff.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mike. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Resolution In Progress
    Verified purchase
    Staff

    Reviewed Sept. 9, 2026

    I got back on Endurance for helping me out with my 2014 Jeep Patriot. Getting back on it was a breeze.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Patti. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaff

    Reviewed Sept. 9, 2026

    I had just hit 90,000 on my vehicle so I thought it was a good time to get a warranty to cover me. On my other vehicle, I had CarShield, but I didn't have a great experience with them. My brother has Endurance and he was telling me how good Endurance was. I gave them a try and the rep was very friendly. He did a good job of selling the policy to me ‘cause I usually don't get things as easily as this. He was pretty thorough. He tried to explain everything that I would need, as far as all that Endurance can offer. I got approved for a year and it's a good coverage for the drivetrain and electric. I like knowing my vehicle is gonna be taken care of without having to worry about extreme costs. I would tell others to give Endurance a try. They can't go wrong with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Calvin! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceStaff

    Reviewed Sept. 9, 2026

    I was previously with a car extended warranty place, and I was not happy. With me searching online, Endurance started coming up and my attention was drawn to them. I took my car in for a repair, and the warranty place that I was with prior would not cover certain jobs that I need to be done with my vehicle. So, I asked the place about them having any reputable warranty companies that they used in the past and that customers were using. Endurance was one of the options. So, that was when I made the call to them.

    I liked what they were presenting, and it was cheaper than what I was already paying. What stood out to me was there wasn't a lot of rambling. There wasn't a lot of extra talk. It was straight to the point. My questions were answered. I had specifics that I needed for my vehicle because it's not original. I have a hybrid vehicle, and it is a truck, so I needed certain things on my package. I had wants, I had needs, and the elite package was the specific package recommended for me to take care of my vehicle. So far, I've had no complaints.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, David. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed Sept. 9, 2026

    I’ve been with Endurance for one month now. My sign-up experience was good.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaff

    Reviewed Sept. 9, 2026

    We were to the point where we were getting worried about major repairs, and we thought an extended warranty would be the best option to help us if something would come up. I talked to my mechanic, and Endurance was one of the companies that he recommended. I signed up with them. I talked to them over the phone about the different level of packages. Maybe I should have done a little bit more research on it than just doing it over the phone.

    I enjoyed the conversation with the gentleman that I talked to on the phone. He was super friendly. I would lean towards more of the salesman type because he started with the most expensive package, and we settled on the middle one. Overall, the sign-up experience went well. We haven't needed it yet. So, I'm curious to see how it goes when I actually need it. We got other vehicles, and if this goes smoothly with the one that we signed up, maybe we'll add other ones with them. If it doesn't go smoothly, then we would just figure it out on our own. I don't want a headache when something happens to the vehicle. So far, we got good coverage. I think I found the right one.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedStaff

    Reviewed Sept. 9, 2026

    I spoke to a lady initially at Endurance, and then I completed it with a gentleman. Both of them were very good to deal with. They were very informative, and answered pretty much all of my questions. The sign up process went smoothly. I got the full coverage. I've got a claim now. I was scheduled for a service and started having trouble with it. So, it's at the shop, and they produced a claim number. I'm grateful to have Endurance. So far, so good.

    Thanks for your vote!
    Verified purchase
    CoverageTechStaff

    Reviewed Sept. 9, 2026

    It was six years ago when I bought the Endurance policy. That was what the dealership was offering. My experience has been fine. I only had to use it once, and it was for the shifter knob. I paid 100 bucks. That was my share, and they took care of the rest. They had the knob fixed.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Greg. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    TechSales & MarketingPriceStaff

    Reviewed Sept. 8, 2026

    I've had endurance since May 21, 2026, and have paid them the premium without submitting any claims. I traded in my vehicle and the contract representative (Scott) tried to sell me another contract on a brand-new vehicle we just purchased. Long story short, now I have to get a form signed and notarized and mailed back into endurance before they will cancel my contract. I work every day and getting this done is a hassle. I did not have to get anything notarized when I purchased the contract. Definitely easier and quicker to get a contract created than to cancel one.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, John. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoveragePriceBillingRatesTransferability

    Reviewed Sept. 8, 2026

    I have been with Endurance for a little over a year, and with only one repair it is a great investment. I had to trade my vehicle this weekend due to an accessibility issue for a family member, and when I called to cancel I was told that I could transfer the warranty to the new vehicle at a very low price. I was so surprised!

    We all hope that when we purchase a new vehicle that we will never have problems, but will all of the electronics something is bound to go wrong at some point, and now I know what bill will be. I am thankful that Keith answered my call today, and explained everything so well, and was able to answer all of my questions.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Linda! Your feedback means a lot to us, and we're here whenever you need support.

    PriceStaffRates

    Reviewed Sept. 8, 2026

    Gordan has been very helpful with everything and are very reasonable on price.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're happy to hear that our team provided you with excellent service. - Endurance

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 8, 2026

    The customer service agent was absolutely wonderful, and her customer service skills and ability to multitask and be professional all at the same time was wonderful it made me feel like she was really paying attention to our conversation into my concern with my medical issue. She was so relatable and so wonderful. I could continue to tell her how great she was cuz that's how great she made me feel as a customer and went above and beyond. I believe her name was Kim; I hope I am getting it correct, but she was absolutely wonderful.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Tara! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServiceCoverageTechRefunds & PayoutsStaff

    Reviewed Sept. 8, 2026

    I have had to call the claims division 2 times for separate matters. Both of the individuals I have spoken to have been EXTREMELY helpful! They went above and beyond their job in making sure I was treated fairly and my stuff was covered. The dealership was trying to pull some shady stuff, the representative told me how to make sure I only paid what I needed to out of pocket.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Jill! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServiceStaff

    Reviewed Sept. 8, 2026

    The customer service rep was very nice, polite and helpful. She is definitely an asset to your company! Thank you!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joseph. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    StaffTransparency

    Reviewed Sept. 8, 2026

    Endurance Warranty is the smartest thing I have ever done in a while! It was tailored to my needs, and the explanations was clear, concise and understandable.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Margaret! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    PriceRates

    Reviewed Sept. 8, 2026

    I liked Endurance and the price that they gave me. So far, I would rate them a 5.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Clarene. Thank you for leaving us a stellar review! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaffBillingValue

    Reviewed Sept. 8, 2026

    I have subscribed to Endurance a couple of years ago for one of my other vehicles. I went with them again this time, and it was easy. The sales guy that I talked to was very helpful. He said as soon as I enrolled and paid the first payment, everything was covered. I haven't had a claim, but I'm very satisfied so far. It's worth the money for the coverage. The rep didn't tell me much about the elite package though.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed Sept. 8, 2026

    I haven't been able to use Endurance's services just yet, but so far, so good. I signed up because felt like it was something that I would need. Eventually, it's good to have. Signing up was a great experience. The representative was very helpful.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Rakisha. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceMaintenanceStaffBillingRental Car

    Reviewed Sept. 8, 2026

    My auto warranty expired. I have a really expensive vehicle, which is an Eagle diesel, and it costs a lot to fix it. I saw a lot of different ads about Endurance and I went on and picked them because it sounded like they were a good company. Enrolling was easy. They told me what the plan had and explained everything down to a nutshell. The rep I talked to was very professional and knowledgeable. With this coverage, I'm good for so many miles and the length of time covered is sufficient for me. I also don't have to worry about these big auto bills when a problem happens. Then, they'd give me a rental car. Plus, they gave me my key fob and they got towing. So, they had more to offer than anybody else. Aside from that, I got a reasonable payment and communicating with them has been easy. I would tell my friends to look into Endurance to see if it fits their needs.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Billing

    Reviewed Sept. 8, 2026

    I was with Protect My Car, and they were no longer accepting for the following year, so I moved over to Endurance. I saw it on TV. I had no problem signing up. I just had to pay a down payment. Everything went smoothly with signing up.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Denishera. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed Sept. 8, 2026

    My car's warranty had expired and since Endurance sounded like a good investment, I signed up with them. The guy that I talked to was very informative and the enrollment process took 15 minutes at the most. I'll give them 5 stars. I initially chose Endurance because of what I had seen on TV but I haven't had to use the warranty. Hopefully, I won't have to anytime soon.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Clementine. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Claims HandlingCoverage

    Reviewed Sept. 7, 2026

    Endurance will not cover repairs if your vehicle has had a Technical Service Bulletin issued for that repair. They don't tell you that when you sign up. They denied my claim.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Tracy. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 7, 2026

    It is truly disheartening when an interaction fails to meet expectations regarding professional conduct and courtesy. Everyone deserves to feel respected and heard during their inquiries, especially when navigating important decisions. Clear communication should always remain a priority to ensure a comfortable and productive experience for all parties involved. Maintaining a calm and polite demeanor helps foster better outcomes during any exchange. Hopefully, your future experiences will be characterized by the patience and understanding that you rightfully deserve.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Antoine. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoverageRefunds & Payouts

    Reviewed Sept. 7, 2026

    This company is a joke as we were hesitant knowing how insurance is they wanna take your money but never pay out, our very first claim they denied with no follow up call of why, they promised someone would reach out, nobody ever called us back. We paid for extra coverage to cover a vehicle that was lifted, paid the extra money they still denied the claim. BEWARE!! We would never recommend this company in a million years.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, David. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Resolution In Progress
    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed Sept. 7, 2026

    The sign-up process was easy. They said the program would start 30 days after I applied for it. The sales rep was aggressive in trying to sell their product. I went through two different rounds with Endurance. I cancelled because the first policy they offered wasn't covering anything, like the suspension. So, I had to go to a higher level plan. It has mostly everything covered, and it's like a new warranty on a new car.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffRates

    Reviewed Sept. 7, 2026

    When I signed up with Endurance, they were very professional. They were very outspoken. They explained everything. And they made me want the warranty even more. They did a fantastic job of doing it. I looked through the coverage, and I thought it was a good amount for me. I felt like, in the long run, if anything happens, I don't always wanna come out of pocket, because I am young. And plus, it's always nice to be prepared for the future. I also felt like I got a fair price. I was pretty satisfied.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Derik! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageTechSales & MarketingPricePunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed Sept. 7, 2026

    I haven't had any issues with Endurance because I haven't filed anything with them just yet. I felt like I was deceived, though, when I first signed up. It was too late to do anything about it. When I initiated the contract with Endurance, the agent never said anything about a $200 deductible. I haven't had to use it. This coming October, I'll be done with making my payments, and then I get two years’ worth of coverage, but I don't have to make any payments. So, I haven’t had a chance to be unhappy with them, but I also haven't had a chance to be happy with them. The car's been really steady. I paid off the car, and I decided I wanted to keep it the way insurance rates were going, and just the way things were going. I really enjoyed not having to make a car payment, and I reduced my insurance to the legal minimum, and it's a real joy.

    So, I signed up with Endurance to get myself some maintenance because I'm over 100,000. I wanted to go with the other company, but Endurance was the only one that I found that gave coverage to people living in California, and so I went with them. I was a little surprised by the amount that they wanted from me each month, but it still felt like it was a good deal given what could break down in the next coming years. I haven't had to file anything, so I'm not sure how they're going to react. I keep seeing the advertising how they're going to be quick, and I see all this positive reviews they get.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Thank you for leaving us a review, John! If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 7, 2026

    Somebody had called me a while back for extended warranty. A month later after that, I had car issues, so I started looking into insurances, and that was when I found Endurance. I saw the ratings, and I decided to give them a call. Enrolling was simple. Everything was straightforward. It wasn't difficult at all. That's one of the reasons why I went with them. Every time I called, every representative was very helpful. They've been very kind to me and very sweet.

    This is the first time I'm dealing with Endurance. I'm loving it. I haven't made a claim though, but I hope when I do make a claim that there won't be any issues. I have the full coverage, bumper-to-bumper. It was gonna be an extra 100,000 miles, so it was gonna bring me up to 249,000 miles. Everything besides minor issues to the car was gonna be covered.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Manases. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed Sept. 7, 2026

    I talked with both CarShield and Endurance, and Endurance had a better program. I signed up with them and the process was great. The agent let me know the different discounts and things that you would normally read in the fine print. The agent interaction stood out. Having the extended coverage is important because the parts are covered. It's good to have somebody have your back.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Michael! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Loading more reviews...

    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com