Endurance Warranty Reviews

I talked to my mom-in-law, and she said that Endurance was pretty good. She was with them. It was easy to sign up with them. The rep was nice and she explained it well. Everything has been going so well so far.

I got one of the best policies. I told the rep what I went through, and he customized my policy to match what I previously had with CNA which I was very happy with. I had my engine replaced through CNA. I got a rental car and towing. They paid for the replacement, too. And they did a good job. Even my mechanic said, "That was quick. Most time we do these, they want hassle with us." The rep said, "We're number one in the industry," which I didn't know. After our conversation, I researched that and found out that that is true.

I did some research on companies and the gentleman I talked to from Endurance Warranty explained everything very well. I made my decision and I was very satisfied with the signup process. The gentleman was very professional, and he didn't sugarcoat anything. He explained to me I was getting what I was looking for and I appreciated that. I just had a claim for a transmission and I didn't have any problems. In all, it took about a couple of weeks and it was really smooth sailing. I was really surprised.

I was going into my retirement planning of how to save money before I retired and it said on there to get a warranty and it showed Endurance. So, I trusted that website. I spoke with two different reps and they were perfect. They were polite, very professional, and very informative. They answered all my questions and I enjoyed talking to them. As far as the overall coverage, I'm very pleased.

Endurance is good. I liked their reviews and the cost of going with them. When we submitted a claim, our experience was great. They were very helpful. The dealership dealt with them and there were no issues.

My real issue is with Smart Auto Care, but my husband and I purchased our warranty through Endurance. Unfortunately, Smart Auto Care was selected by Endurance to handle the claims process. I'm sorry, but Endurance has to be held accountable for selecting Smart Autocare as a business partner. We have spent close to $3,000 in premium payments to Endurance, but in the end, they argued with me over a part they refused to include (that was even confirmed by Dodge it was needed) in the coverage that was less than $150. I refused to fight with any further. We paid the cost out of pocket. Had it not been for the $3,000 we have already spent, I would cancel this plan. We are so disappointed!!

After reading the contract (a must before signing) I decided not to sign up. This decision is based on verification documentation of all previous maintenance on the vehicle from the past. I had a well maintained vehicle. However I keep my own log and do not keep all the receipts, for example receipts for oil and filters, etc. Also, the maximum payout is limited to the value of that vehicle based on JDPower. That said: the customer service people were excellent to work with in explaining the contracts and understanding my concerns.

I am so busy and have been putting off purchasing extended warranty protection for my car and this process was much quicker and easier than I even imagined it would be. My questions were answered clearly and it was easy to understand what exactly I was getting for my money!

I've been with Endurance for a while. I've had two claims, and I've been very happy. The car dealer dealt with what I have. They dealt with Endurance and got the claims taken care of. I was in and out in one day.

I saw Endurance Warranty on TV and they sounded good, then I decided to buy a car that I had leased. Repairs can be expensive and although my mileage on my car is low because I don't go anywhere since I retired, I still wanted to be covered. I talked to my son about Endurance and he also said they sound good. My son was glad that I had taken the initiative in case something goes wrong with my car after the warranty ran out.

I saw one of Endurance's commercials and decided I'd give them a call just to see what it was about. I talked to their rep, he took my information, gave me a price, and gave me a couple of incentives if I go ahead and do it at that time. And the only thing that I didn't like was that I thought I was going to get a hard copy of my policy and I got it on email. I'm an old man and don't do a lot of email and type stuff. So I had to call back and see if I could get a hard copy, but it hasn't come yet. They said they would send it, yeah, but I haven't seen it. But my experience with them was professional, and the policy was well-explained.

My brother has Endurance. I signed up with them a month ago. The rep was nice. I haven't had to use my warranty, but it's great. I recommended Endurance to a few people.

We will never do business with Endurance again. Any time our truck has needed work, Endurance gives us the runaround saying that the mechanic shop has not submitted the correct documentation, even though we are physically watching the mechanic submit it. This has happened every single time we’ve gone to use our warranty. This most current time, our truck has now been sitting in the shop for one month with no forward progress - over a fix that will take only a few hours. We have asked to speak with a manager or our adjuster, but Endurance has refused us this right. It is now evident that this is what Endurance does - attempts to frustrate and drag the process out so long that their client just ends up paying for it themselves. This isn’t bad customer service, this is strategy. It’s dishonest - full stop. Choose a company that has integrity and is good to their word.

They are a scam! I bought the highest level plan administered by Endurance, and they charged $4000+ from me over several years. Engine failed, but they refused to cover it, saying they don’t cover bad pistons. They also never responded for 2+ months, leaving us without transportation. They don’t follow through on contracts and they also limit repairs to a fraction of the price to buy your vehicle. Don’t buy any repair plan from them, they are crooks. They deserve a class action lawsuit against them.

I got what I needed and more information. I would let friends and family know about them.

Great customer service by Ms. Katherine **. She was very helpful with my auto coverage policy.

The sign-up process at Endurance was easy. With my research that I've done previously, I had plenty of questions asked, and they satisfied that. It was well planned out and well explained by the representative. I was very pleased with my experience with them.

My truck was getting older and about a year ago, I decided I wanted to get the extended warranty on it. I checked the differences of the warranty companies and I liked what Endurance offered a little better. The purchase went very well and it'd be nice if it was a little cheaper, but it's a good value. I've had one claim since. I initially contacted Endurance, then the Ford dealership's service department contacted them. It was painless.

I had checked other companies but when I spoke with the young lady at Endurance, I went with her price ‘cause it was something I could afford. When she was doing the application, she wanted my bank statement. She said the amount was $149, and I told her I only had $102 in my account. That was a Wednesday and I asked if she could give me till Friday. She promised me she was not gonna take any money that day. She just needed the account information to set the contract up. But she went ahead and put it through, and apparently, it bounced.

Endurance Warranty answered all my questions and I was informed. My vehicle is expensive, and if something goes wrong, it's going to be an expensive repair. But after reading the contract, I wondered if it was a good idea because there's a limit to how much Endurance pays out. I got a big $200 deductible. Our repairs would cost more than that, but I don't have any experience with the policy yet. But I feel safer with it. I'm still going to hold on to it.

I liked not being limited to far as where I can take my car to get service. And the Honda service department said that Endurance was a good warranty for my car, because I didn't have warranty for it. It will help pay for the cost of something that does occur. Endurance's rep was awesome. She broke it down to the ground to me and let me know what every little point is. She said I would have a rental car, roadside assistance, that I can choose any car shop that I want to take my vehicle to. There was so much. It was just that they don't pay for preexisting problems that I had for my car. They don't cover that, which is understandable. She also let me know things that had recalls on them. It was a lot of information. I already have recommended Endurance to several friends.

My daughter had a vehicle that had some serious problems, and then it was an older truck. So when she replaced it with a newer model vehicle, we bought the Endurance program for her. I had done some research on one of our local ASC mechanic shops to see who paid the best and had the best kind of service. There were three different companies. Endurance was the one that would take the older trucks. A couple of others would. They were good, but the mileage was too much. So, after the process of elimination, Endurance had the best deal.

My car is getting old. I decided to get an auto warranty, and it was easy signing up with Endurance. Their representative was nice. I got to wait 30 days and 1,000 miles for the warranty to kick in.

The enrollment process at Endurance was easy; it was done on the phone and online. There weren't any long waits or trying to figure out how it was going to work. So far, everything's gone really well. It was about a month before it kicked in. So we still have some time to go. I don't mind the time waiting, but 1,000 miles is going to take us forever to get to that. We don't drive much.

Do not use this company. Also do not believe anyone that gives them a good review as they are paid. They took me for over 10,000 as well as thousands of other people they steal from. They are in a lawsuit because of all the scamming the nasty people do. Please tell everyone you know to cancel with them so we can close this company down. Trust me... you will be next.

I have to say my most recent experience with Endurance was wonderful. I was having difficulty with the shop I originally took my vehicle to. I contacted Endurance and they sent me a list of recommended shops within my area. I wound up choosing one of those recommended shops and the estimate and repair process was seamless.

I got a 10-year-old vehicle and it's been a very good vehicle. But 10 years of parts going up and down, back and forth and sideways, and which way, I was thinking it'd probably be about time to get a warranty on that vehicle. Because I like the car, I'm intending on keeping the car. And if anything breaks off a big-time nature, that's why I was looking into Endurance. And in my estimation, Endurance is the best warranty service out there. My sign-up experience with them was as easy as pie. Both people that I talked to, the initial contact, were very professional. Then, the other agent that I talked with, Heather, was very professional. I enjoyed working with her a lot. She's an asset to their company. It was a good experience.

Some of my mechanics said Endurance Warranty was the easiest to deal with. I signed up with them six months ago. The representative was pushy, but he was all right.

I heard about Endurance through a friend of mine. She told me Endurance was a better company to deal with, with any type of mechanical problems on my vehicle. And my vehicle was running out of warranty. I liked how easy it was to sign up. The rep was very professional, and there was no haggle.

I got interested in Endurance as I liked the quote with them. If something was to go wrong with my car, all I gotta do is pay $100 and it gets fixed. I have a decent car and I know if something goes wrong, I can’t afford to get it fixed on my own. However, everything was going so fast when I was signing up with them that they couldn't break everything down to me. I had to call back and was about to cancel. But they broke everything down for me then and made it more sense for me. The only thing that got me upset was as soon as I picked it up, something went wrong with my car. They said I gotta wait 30 days or 1,000 miles, whichever comes first. There’s always a catch. It's almost like an insurance that is a legal ripoff. You don't need, yet you’re it wasting your money each month. But if something happens, you’re gonna need it. It's dang if you do, dang if you don’t type of situation.

The warranty ran out on our car, and it's in perfect shape. We happened to like it very much and we kept it like new. We thought we should insure it so we can drive it much longer. My husband checked some prices online and we've been with Endurance over a year since. When we had a claim, the process ran very smoothly and we're very happy with the way it was handled. It's exactly what we thought we had paid for and we got well over our money's worth.

I've joined the best plan. They snubbed me. My running boards failed to to work. They are retractable and under the truck turned down cold. Not very nice. You have rust under your truck. I live in NY. Tell me what is fair about that. They lied. They cover what they want. Out 2000 bucks.

So I have the best package Endurance offers. I have paid it on time for 15 months straight. Never a repair. Well, my first repair came and what do you think happened? I’m out $500 for the rental car because they didn’t answer the phone the whole day for the mechanic to get the claim and he sent screenshots to prove it so therefore I rent out a car out of my pocket and thinking I’m gonna get reimbursed because my car is gonna be in the shop for seven days. Well, I’m not getting reimbursed for the three days.

Endurance misrepresented the warranty from the first phone call. I mentioned that there was a noise in my truck but the Ford dealer could not find it. The representative stated that if the dealer could find no apparent issue that if something failed later, it would be covered. The noise went away for months and then resurfaced, Endurance denied this problem along with another that had nothing to do with the noise. When I cancelled the policy since it would not cover my vehicle, they still today refuse to refund me after they have voice recordings of the representatives telling me it would be covered. Once they have your money and a contract, you are treated like dirt.

Endurance was quick, professional and an easy process to settle a claim. This was my first experience using this type of insurance and I have to say, I was impressed. The day I took my car to the garage is the same day I got an email from Endurance. I talked to the customer service and my claim was filed and settled. Doesn’t get much easier than that.

I did the trial period and tried calling several days before it ended but waited on hold for 15 min and was disconnected more than once. By the time I got through the warranty trial had ended. I spoke with a manager named Kelli who was very dismissive and finally agreed to send me a cancellation email to have notorized in order to cancel. I never received the email and am on hold again. Horrible customer service unless they are taking your money.

Everything is good. I'm paying Endurance, and they're taking their money. The rep who signed me up did her job. She very convinced me. I tried to buy time to shop around but she did not let me go. The process was good.

I originally started off with Endurance before I was with the second company. Then someone had told me that it goes off the Kelley Blue Book, and they only pay X amount of dollars. At that time, that didn't work for me. So, then I had switched. With the other company, as long as I paid my premium every month, I had insurance. So, it was no mileage warranty. So, that was one thing that was different, where Endurance was a mileage warranty. That was what Endurance offered me this time was just an additional so many more miles. So I took it. As far as being helpful throughout the contract process, the rep that I dealt with was good.

I went online and compared Endurance to five other warranty providers. What they had was the one I wanted, and I signed up. However, when I filed a claim, I was disappointed in that. I was told my shocks and my struts needed replacing. Before I went anywhere, I called Endurance and talked to a lady. I didn't know what kind of policy I had and she told me she'd check it. She said shock absorbers are not covered but shocks are. I checked later and my mechanic said shocks and shock absorbers are the same. But when he went to put the claim in, he said they were not covered. I had to pay $300. It was $100 deductible and I had to pay an additional $200 each.

I just signed up with Endurance for our used vehicle. My son has it and he said it was good. Signing up with them was easy. I talked to one lady, and she was very helpful. The coverage seemed good as well.

I just got Endurance. I have a new truck, and when the warranty expired, I knew I had to get something else to continue with it. The sign-up experience was awesome. Their representative was very good.

Our car is getting older. So, we decided to get a warranty to be covered. We just want to cover our bases because we're not in the market to buy a new car anytime soon. We decided to try Endurance. Signing up was easy. Their rep explained everything, and we decided to get it. He was a professional guy who explained everything and that sealed it right there. He was very thorough. So, it was an easy process.

Updated on 06/14/2026: So I had a lady from Endurance call me 6/10/26. She asked me again if I would cancel my policy with Endurance. She offered a nice refund so I said that I would take it. They sent a contract cancelation via email. They were requesting a signature on the contract, as I attempted to read what it said, I could only read part of it as I could not scroll down to read it entirely. I call Cassandra back on the phone and told her I can not sign it if I can't read it. She then said she would try to send it a different way and then call me back. Guess what, she didn't call back and she deleted the contract, I personally think they might have been something in that contract she did not want me to see, just my opinion. I haven't heard from them since, sure seems kind of fishy to me. BE CAREFUL WHO YOU DO BUSINESS WITH. They are being sued in Illinois' for deceptive practices. I may have to join that lawsuit.

Good morning everyone. My experience was wonderful with making changes. Rodney was very helpful by assisting me.. 5 star customer service.. Thank You Mr. Rodney.

I was highly disappointed with Endurance when I was denied for a repair stating that it was preexisting. When it happened well after my 1000 miles and 30 days. This was my first claim. I would not recommend.

I paid the same price as The highest tier which is $162 a month. I have the secure plan which is the third tier down, which is a pretty penny. But a lot of parts are not covered. They wouldn't even cover a sensor. I had a $2,300 bill after said and done. Even with some parts with voltage going to it were not covered. An adjuster comes out to say yes or no to the mechanic on which part is covered?. Also they make cancellation they make it hard on purpose. You have to have it notarized and sent back through email. My advice is to save that $162 a month for car repairs.

The warranty on my 2021 Jaguar F-Pace was going to expire on my car, so I decided to give Endurance a try. Their rate was compatible. I had been quoted a rate from the dealers, but that was going to be upfront cash, or either I would have to finance it. So, I feel like it worked for me. My representative was very professional. He explained everything thoroughly and to my satisfaction.

When I talked to the Endurance rep, I asked him if they cover a salvaged title and he confirmed that they could cover my car. He was so helpful and explained everything to me that I didn't know. He was so nice. I told him what I wanted, and he got for me. So it was easy to sign up. All I did was call them and ask questions, and he asked questions, and then we signed up. It was a good experience. Endurance is the best warranty.

Endurance was highly rated on several consumer-type websites. I contacted them, and they were reasonably fair-priced. The rep was clear, and she told me everything I needed to know. Signing up with them was easy.

I've been getting emails in my junk mail for extended warranty, and the extended warranty on my 2019 SUV expired in January. I went online and looked for Endurance. A lot of times, they’ll give you other numbers. I went down and found one that said Endurance.com. I called them up and my experience was really good. The price was less than what I was anticipating. They emailed me a copy of the contract and when I received the email, I forwarded it to my mechanic, and my mechanic was good with it, too. However, I received a phone call from “Endurance” the other day, trying to sell a different policy. When I started questioning, they hung up. It was a scam. I called Endurance, and they said they hadn't called me. I gave them the number that called me and told them to check it out.

I had Endurance on a previous vehicle. I had about my third claim with Endurance. The dealer did the process. They did something with the air conditioning. My car is getting scheduled to go back next week. It's got a different issue. Endurance could have been a little faster from what the dealer said, but I didn't talk to Endurance. The dealer held the car up for four days while they got the approval.

The sign up process was easy. The rep was really nice, and very helpful. Endurance was very professional at answering my questions and making things very clear.

Endurance is the worst company ever; it's a complete scam. They denied all my claims and said they cover items in the contract. Please, anyone who has a policy or is thinking about getting one, don’t do it.

So I called them and when I got my quote I asked him is everything covered just because I do not know every single part of a car and they told me what wasn't covered and then I take my car to the shop and guess what nothing is covered and which I was told everything is covered. All it was was a piece for my turbo and they refused to cover it. This warranty service is nothing but garbage, false information. When you ask them about your coverage and then all of a sudden they say everything's covered and absolutely twice now nothing was covered. Every time I have to spend over $1,200 of my own money after paying them money for the warranty

This is a little different review. The salesmen who sold the policy was all sunshine, rainbows and yeah, yeah, yeah no problem at all. The sales pitch was smooth and effortless. Getting out of the warranty, however, felt like it required an act of Congress. I purchased an Endurance vehicle warranty thinking it might provide some peace of mind, but my experience turned into an absolute nightmare that still frustrates me.

I lady we talk to on ** was excellent and dealt with our problem calmly and effectively.

Had truck tow a repair shop. Shop look over truck. Wound not shift out of first gear. They replace valve body. Fix truck. Also water pump was leaking. Replaced. Ac compressor was lock up, replaced and recharged. They refuse to pay for repair. What rip off. Would not waste my no more money with these people.

I went online to sign up with Endurance and the process wasn't difficult at all. So far, I'm satisfied. Go to Endurance because we were satisfied with them with our last vehicle.

All these years, we're on Social Security and everything worked out now to be our plan to get an extra policy on the car in case something goes wrong. Endurance had a better deal for me than the others. The person I dealt with was very good, very excellent, answered all the questions, and gave me some that I didn't even ask. I like what Endurance offered me and the discounts that I got. My experience was a lot better than I had talked to other ones on because they were shooting way high. I got a lot more protection with Endurance.

My sign-up experience with Endurance Warranty was painless and their price was less than I expected. My rep was great. He was very knowledgeable. He explained everything perfectly. I kept asking questions, and he kept answering. He made me feel like I'd made the right decision when he talked about the fact that I called before the other one ran out, and before the mileage had reached a certain level. Everything I had done was the right way to do it. He made me feel good about my decision. So, it was very pleasant. I would recommend to others that Endurance is the one to go to for extended warranty.

I signed up with Endurance and the guy I talked to was easygoing and professional. He answered all my questions, and he made it an easy process. Endurance is a good warranty. The people were understanding and they help you figure it out, and they're a bunch of good people. They gave me a lot of information.

I saw Endurance on an infomercial and a friend of mine who works with a Lexus dealership in the maintenance department told me about them. The enrollment process was good and the reps were very professional. Endurance is a good policy to have and the price is affordable for my budget. The policy starts on June 1st and Shannon, the rep, told me there’s a waiting period of 30 days. I have five years of coverage for repairs, a $100 deductible, $50 off the oil change and $30 on tires. I pay 148.98 monthly. The coverage includes four-wheel drive, AC, electrical, components, fuel system and water pump. It expires on May 31, 2031, or 199,055 miles, whichever comes first. My car has never given me any problems since the day I bought it in 2008. But I want to keep the maintenance and everything on it. The coverage is good and according to my friend, the claims are honored fast. Endurance doesn’t drag you around like CarShield.

It's been a couple of years since I used Endurance, but I had no trouble at all. When I had the claim done, I always used Weber Ford Company in Terrell, Texas, and Endurance always paid off real well. I always had a good experience. Endurance is reasonable, and I've always had good service.

Warranty payment was quickly done! Without a hassle. 👌

They suck! I have just gotten off the phone with my mechanic and was told by her they will not replace a power steering pump because "They feel the reason it failed was because of the leak in it and the leak was not caused by the failure of the pump!" WTF! I will cancel this policy for all three of my cars immediately!

I strongly advise against using this company for vehicle warranties. My recent claim was denied on the basis that slightly larger-than-stock tires were classified as a “lift kit.” Despite the suspension being completely stock height, they used this minor modification to invalidate coverage for the entire vehicle—including unrelated systems like the engine and electrical components. If something as small as tire size can void a warranty, the company should be inspecting vehicles before selling contracts—not collecting payment and then searching for technicalities to deny claims later.

I just purchased a new policy and customer service was outstanding. I originally worked with Alesha but after the policy was issued we discovered an error with the VIN on my auto policy. I had to spend over 4.5 hours correcting my VIN with my insurance, then call back to get that changed, which meant canceling the first policy and getting a new one with correct VIN and mileage. Robin assisted and quickly corrected the error. It was a positive experience!

We had Endurance until today. My husband’s Jeep needed some work done and when they went to the shop to do their due diligence to make sure those repairs were needed Endurance said we had aftermarket oversized tires so they wouldn’t cover it. Well my husband told them that when he got the policies (we had one for my car too) he told them about the tires but that they were not aftermarket and actually factory. Just a little bit larger size and they were fine with it. They went and listened to the tapes and found that he had told them all about it and said they would cover the repairs. We just had to pay an extra $500 to them for the larger tires which my husband said he had not problem doing.

Both of the companies I considered did high-pressure sales. I looked at the benefits of both companies and decided that Endurance was the one I was going to go with. It was easy to sign up. The only thing I didn't like about it was that it's a price people sign up now, then they give what the cost is, but I knew what the cost was going to be in my mind.

I have a 2018 Toyota C-HR covered with Endurance. The signup experience was easy. The person I worked with was very nice on the phone. I asked questions and he answered them. Everything was really good. Luckily, I haven't had to use the warranty. So far, so good.

Endurance was one of the top companies on vehicle warranties. Their rep was good to talk to. It was an enjoyable conversation. I wasn't pushed into doing anything. Signing up was simple to do.

So far, the experience with Endurance has been good. I'm still in my 1,000-mile or 30-day sign-up period. I've got the handbook telling about the contract and all. I haven't had any services yet because it hasn't matured yet. I'm a senior on fixed income, and I just purchased the vehicle around November last year. I got another vehicle, and I needed some coverage on it. I figured when something does happen, I'll need help. I heard so many bad reports about CarShield. So, I ended up with Endurance and I hope everything will work out all right with them.

I signed up with Endurance because I can't afford car repairs. The process was fine and I would recommend it.

The process of signing up with Endurance was quick and easy. The man I spoke with was very nice and kind, and he guided me through, and let me know which policy was best, and the process was smooth. He let me know what I qualified for and how to save money. I got a $300 discount. Right now, I would recommend Endurance.

In my search for after-warranty service, I looked into Endurance as a possibility. I think you need the contract in hand to truly evaluate benefits. After reading through a portion of the contract, I felt the overall pluses to me were outweighed by Endurance’s protecting of itself. The thirty-six hundred-dollar four-year contract with its limitations, could readily provide maintenance funding along the way. I realize I’m not covered for some catastrophic failure, but who is if you read the contract details. I’ve decided to cancel my contract request within the first thirty days, expecting a full refund and the cancellation of any future funds being drawn from my account.

I was looking online, and it seemed like Endurance was one of the top ones, which, for repairs, has somebody who is experienced and has a good track record. So, I picked them. The rep was very informative about everything. It was a nice experience. I was looking for bumper-to-bumper coverage and I was able to get that. I can make a claim when the warranty starts on June 12th. Price-wise, you always like to have it cheaper, but I understand the pricing.

It's only been a month since I signed up with Endurance but I'm satisfied so far. It takes a lot of stress off me. It's for an older vehicle, a 2012 Volkswagen, that I gave to my granddaughter for her first car. I wanted her to know that if she had any problems, she had someone to reach out to. When I first made the phone call to Endurance and talked to the representative, it felt right. He answered any of my questions and was so helpful. He also explained about the length of the contract, how long I would pay it and the benefits that I got for free. I printed the policy and put a copy in the car. I also got a copy in my safe so all information that will be needed is at hand's reach.

CarShield does the media blitz so I wanted to weigh my options, the reviews, and the differences between companies. I did my research and after everything I read, Endurance came out on top. I had my 2017 Chevrolet Express High Top Conversion Van signed up and it was very easy because the person I bought it from already had the warranty from Endurance. So, we just got it transferred over.

Endurance was on television years ago and I decided to go with them because they’re welcome everywhere. I had CarShield from the beginning, but when I took my truck to the Ford dealer, they didn’t honor it. I asked who they honor and they said Endurance. So I dropped CarShield and went with Endurance. I filed a claim a few weeks ago, and everything went well and it was very professional. The repair shop handled the claim and I didn’t have to speak with Endurance.

Endurance's signup process was good. It was easy and they were very helpful. The representative that I talked to was nice with me. Customer service was very good. The coverage is good, too.

Endurance Warranty has been very outstanding. I wasn't satisfied with another warranty company I had years back, so I got rid of them. I found out about Endurance and I've been with them ever since. I like the service. I only used them once so far out of the many years I've had them and that went fine. I didn't have any hiccups. I brought my car to a shop that I prefer to use and they fixed it. I didn't have to pay anything but my deductible and that was it. I'd tell people, "Please use them." I already referenced a few people to Endurance.

Our car's manufacturing warranty went out and we had an option of taking our vehicle to a local dealer. We had to go out at Raleigh and all the different places. We've been with Endurance for years and the claims process has been good. It's very timely and we're extremely satisfied. I would recommend Endurance to anybody that asked me about a warranty. It's helpful.

I was on the fence between keeping the vehicle that I have or buying a new one. I discussed it with my wife and we agreed to get an extended warranty and keep the vehicle that we have, because the factory warranty had expired. I did some research online and Endurance seemed to have better reviews than their competitors. So, we signed up with them and our policy started two weeks ago. The rep that I dealt with was excellent. She was very knowledgeable and she answered 100 questions that I had. She did an outstanding job explaining everything and my options. So, she really made the difference.

I got a used car and I didn't like what the dealership gave me. Endurance had better reviews so I went with them. The price was a lot cheaper than Preston Automotives and Endurance gave me some money off, plus a veteran's discount. When I talked to the rep, the coverage was quite clear.

Endurance was one of various companies that I'd been looking at and it ended up that the deal was the best one I could get. The representatives that helped me out were excellent. They weren't lying, cheating, and stealing as best I could tell.

They were great. The young lady I spoke with was very knowledgeable and walked me through and explained all of the details of Endurance. She was very informative and knew about everything that I was asking about. The question I had, in other words, she answered it perfectly. The payment was a little bit more than what I was paying before. But I can understand that everything has gone up. Other than that, I was very satisfied and very pleased at how fast the rep got back to me on information that I was asking about.

Getting everything set up was good, but when I turned in a claim from the auto shop that I go to, Endurance denied it. So, I'm unhappy about that. I don't like that at all. The manager at the shop just told me it wasn't included in the policy of things that they would approve. It cost me $1,550 to do it. I'm in a great deal of debt, and that upset me, because that's a lot of money. It was a StabiliTrak issue, and the man who did the work said that it was an airbag module. The airbags are very important. So, if it hadn't been fixed, they might have burst on me or done something and caused me a lot of damage. So, you would think something like that would be covered, but it wasn't. I got a copy of the policy and I looked through all of it. Endurance will take care of the engine and things like that, but I don't know what StabiliTrak is under.

​I highly advise against using this company for vehicle warranties. They denied my recent claim by classifying a taller than stock tire as a "lift kit." Because of this minor modification on a completely stock suspension height, they denied insurability on the entire vehicle—including the engine and electrical system. ​If minor specifications invalidate the entire warranty, the company should inspect vehicles before selling a contract, rather than taking a customer's money only to look for loopholes later. The sales process is aggressive, the contract is intentionally complex, and now they will only offer a prorated refund upon cancellation. I plan on filing a claim with the Better Business Bureau with all of my documentation. Save your money and look elsewhere. I wish I read the terrible reviews before purchasing this warranty.

I got an extended warranty just to be on the safe side. In case anything happens to the car, I could take it to the shop. I keep hearing that Endurance is the number one throughout the state. Then I saw that it includes roadside assistance and rental. It covers electrical components, the motors, the brakes, the axles, the transmission, and a good amount of list of things. What I really was hoping for was to get a warranty that would cover the battery pack if it goes out, but they don't involve that in the coverage. Their price is a little bit more than what CarShield was charging me. I was paying 79. Now, I'm paying Endurance 138.

Signing up with Endurance was pretty simple. They were supposed to mail me a hard copy of the policy, but I haven't received it yet.

Getting signed up with Endurance wasn't that hard. I just had to fill out some information. Everything went smoothly. I had to file one claim. I just had to call and let them know. They had to replace the air conditioner condenser. It took about a couple of hours, and they were done.

I reached out to Endurance Warranty, someone called me back to confirm for a quote, and we got it set up from there. The rep answered all my questions, went ahead and processed my insurance policy and submitted everything by email, and everything was clear and understandable. Everything was smooth sailing. It was an excellent process. I'm satisfied with my plan. It's reasonable and within my budget. I will refer Endurance.

Endurance doesn't seem to cover everything that I need done on the car. They said certain parts are not covered by the contract, and I'm trying to figure out why that is because it's an emergency. I need the car to be covered otherwise, this car is going to break down on me pretty soon, because I have a loose control bar. Endurance's rep explained that they only cover what are listed in the contract and I have to pay out-of-pocket for what I need to get done. Other than that, I've been with them for about a little over a month and I signed with them because they were recommended by a friend. But so far, my experience with them has been been kind of bad.

My car was getting older and it's getting smog on it. I wanted to make sure, if something happens, that I can get it fixed without coming out of pocket with a lot of money. I heard good things about Endurance on TV, so I tried them out and see if they are better than the other people I was talking to. Signing up with Endurance was easy. The rep explained everything to me and it was enjoyable. It made me want to really sign up. I was looking at other places, but she made me feel comfortable and told me what they would do. They're nice, and they give you information you need. They went over things with me several times. I feel Endurance is going to be great if something happens in my car. When and if I need them, I hope they'd be as great as what they said they would be.

Fantastic service and the representative was incredibly helpful.

I can assure you that customer service was very polite when they SOLD me this insurance. However, trying to cancel it was a nightmare I had a very disappointing experience trying to cancel my Endurance warranty policy for my 2022 Genesis GV80. This was my third attempt to cancel, and each time I was pressured to keep the policy.

So far, customer service has been very helpful. Have not had the chance to utilize the service but I am hoping that will be as smooth as the other aspects of their customer service support has been.

A friend of mine has Endurance and she told me about it and that's the reason I went in. I bought a newer truck and I don't know a whole lot about it. So, it's better to have somebody that you have the insurance covered. So far, Endurance has been really good to me. They tried to explain everything. I'm tickled with it. I'm well very satisfied with it right now. I've not used it yet, so hopefully, we won't have any problem. We got the mileage straightened out on the vehicles. Considering mine had a whole lot of miles on it, it took me off guard when they had to raise the price on up. But it'll go down after three years and that I only pay three years and get five years for it. So, I'm good with it. Everything else seemed to be okay. They sent me the contract with everything on it. I've read over a lot of it.

I have a fairly new car, and I keep it up. I love my car, and just want some extra protection. I've been with Endurance Warranty for a couple of years now. Signing up with them went well. I chose them because I thought they might have been the best, and they are. I'm fine with the way everything is.

When the Endurance guy called me, he spent 45 minutes on the phone with me. He did have to qualify me. You have to preserve your side of the deal, too. I didn’t say, “I bought it from a junkyard, and now, I'm going to have Endurance fix it up for me.” The fact that he said that it came right from a dealership, that was really good. He went over everything. He got me as many discounts as he could. He was super, super friendly. I did not feel like he was trying to sell me something. I felt like he was trying to help me.

The rep that I dealt with during the sign up did a good job. I read a couple of little blips on Facebook about Endurance that it was supposed to be good. Check the program out, and see if you will like it.

We always see Danica Patrick and Ludacris on the commercials. When the guy sold the policy to us, he asked, "Why did you decide on Endurance?" My wife said, "Because Ludacris told us to." The commercials are good. They ought to change them up every once a while and get somebody else, but other than that, everything is good. I have a 2023 Audi Q5 S series and signup was very easy. They answered every single question I had. The price could always be cheaper though.

We were coming to the end of our bumper-to-bumper warranty on our 2025 Chevrolet Equinox. We signed up with Endurance, and they've been great, so far. Whenever we asked a question, the representative was real patient and very thorough. Their email communications have been regular and there was no pressure anywhere. We compared them with the GM warranty, and what we liked with Endurance was we had the option to pay monthly, which helps with cash flow. With the GM product, we weren't able to do that. It had to be a lump sum, which is less than the Endurance lump sum. It was a hard one, but when it comes to cash flow, we had to look at the monthly payment.

One of my friends got Endurance and he told me about them. I got interested and signed up with them as well. They told me about the enrollment process and I read about it too. It sounded good and I went by following the steps to get enrolled. They explained what they cover and what they don't cover. They're a great company. I can refer somebody to them and let them know that it's not just a company who's going around wanting money. Whatever they say they do, that’s what they do.

Customer service earlier explained it all, I'm happy.

I had my car in a shop for an A/C problem. The entire system went out caused by a pulley (WHICH WAS NOT COVERED SO THEY DIDN'T PAY ANYTHING). I'm not sure how a pulley can't be covered but there you go. I wouldn't have their CRAPPY service now if I was paid for it..... GO SOMEWHERE ELSE. I asked for a cancelation and was told it would take 6 weeks... What a scam. ** was my contract number. Steve

All my questions I had were answered by Rodney. He was very helpful, understood and explained all my questions and concerns. I would definitely recommend Endurance warranty service and in fact I already have to my son and my daughter-in-law. They are looking into getting a contract started up themselves.

I purchased an Endurance Vehicle Service Contract (Policy #**) for my 2013 Mercedes-Benz C250. Prior to purchasing the warranty my vehicle had been inspected at a licensed Mercedes-Benz dealership for an intermittent transmission concern. The technician documented that the fault was intermittent and could not be confirmed — the transmission control unit did not even appear on the diagnostic test at that time. I purchased the Endurance warranty specifically because further diagnosis and repair was recommended. When my vehicle was returned to the same dealership months later the transmission control unit was fully confirmed as the issue — after my warranty was active. Endurance denied my claim citing a pre-existing condition despite the January diagnosis being inconclusive and unconfirmed.

I needed to cancel my policy. It took 30 painful, insulting minutes. The rep kept telling me that there are people trying to take advantage of me, as though I were an idiot. He started telling me about other companies, their unscrupulous methods, how I should conduct my own business dealings, etc. I told him "I WANT TO CANCEL MY POLICY EFFECTIVE IMMEDIATELY - THIS MINUTE". He continued talking to me as though I were naive, ignorant, careless, stupid and making a huge mistake. He was condescending and demanding. I am so angry right now. I asked him to please cancel my insurance and he continued for half an hour to tell me how much of a mistake I was making, without giving me the chance to cancel. My reasons are NONE of his business. I would never do business with Endurance ever again.

Rep Kim did a great job in walking me through the contract to make sure I understood my eligible contract and why. She was very patient and knowledgeable. She had a friendly and helpful spirit.

I was very pleased on how the agent made all my questions clear. I appreciate the honesty and selling a product that is very beneficial for my needs. I have had other warranties but nothing like this and I feel safe and secure with the needs I need for my vehicle.

I called Endurance. I got the number off the TV. I talked to the salesman, and I asked him, "How much would you charge me?" Then they told me that I would get a senior discount too, and that it would only be $119 a month. I couldn't say no to that 'cause that saves me money. 'Cause I only live on a pension and social security. And my Trailblazer is not paid off. It has GAP insurance, but it finally hit over 50,000, so I know I have to have some kind of warranty on it, just in case. The gentleman I talked to was really nice.

I've had Endurance for a couple of weeks now. Signing up with them was fine and trouble-free. They answered any questions I had and explained all the advantages and some disadvantages.

Both Endurance reps I worked with were very thorough, kind, and humane. They were awesome. Both guys were incredible. They could sell you a garbage can full of garbage. It’s been a good experience with Endurance, so far.

Signing up was easy enough. I like the fact that I deal directly with Endurance as opposed to going through a company to go through a company. I went with the super ultra mega plan. So far, everything's great.

I would recommend Endurance. We just used it. Everything went fine. We took the vehicle to the shop. We live in a small town, so the shop that we went to explained everything to us well and answered all the questions. And the Endurance people paid them. They paid 900 and something, and we paid 700 and something. It was a great experience.

Endurance had good customer reviews and it was easy to get a quote and sign up. I didn't have to go through all the talking with a personal rep. I wanted to do it online and not have to go through a big salesmanship. My policy seems comprehensive. I used some AI network to tell me which one was best. It recommended that policy for the Cadillac I have. I feel I got a good deal. It also showed that Endurance handles their own claims. It will help with my Cadillac's electronics because it’s a luxury edition. And reading some reviews on it, it's an American-made car, so it's the high-end, technical stuff that I like.

The Endurance rep who helped me sign up was very nice and informative. I would recommend Endurance.

Customer since 2024. No claims in 2 years. Denied claim on window switch because their preferred repair shop failed to call before repair. 80 dollar part.

I purchased an Endurance warranty believing I would have coverage if a major mechanical failure occurred. Unfortunately, my experience during the claims process has been extremely frustrating and left me with serious concerns regarding transparency. My vehicle required a tear down inspection and someone physically came to inspect the vehicle at the repair facility. Despite multiple requests, I have been unable to obtain the name of the inspection company, the inspector information, inspection report, photos, findings, or documentation used in the claim decision. I was told claims were adjusted outside of the company and that this information could not be disclosed. I requested clarification regarding who reviewed my claim and what company performed the inspection and have not received clear answers.

The Gimmicks are real but I can’t say what it does for NEWER cars or ones under a certain mileage but used cars, PUT THAT MONEY you’ll pay monthly for this service aside and start your OWN car repair fund. Not Worth it!

Great customer service representative. Kim was wonderful. She made sure everything was clear.

I just had a wonderful experience with Rodney, who was able to provide me with an abundant amount of information regarding my coverage. Unfortunately, I understand much better if someone explains to me rather than interpreting it myself through reading. He was patient and very knowledgeable. Thank you.

Trash this. Stay away from them. They are… Trash this. Stay away from them. They are scamming you. They will not fix your car. Denied me for wear and Tear. Never used the Policy. I had the GOLD package that covered my Turbocharger. I cancelled immediately. They were a waste of time and MONEY. Got to look at a lawsuit.

Talked to Rodney today. Had questions about A/C repairs and the information he provided was extremely helpful. Kind and very helpful. Definitely recommend Endurance to anyone.

Claim was denied for my turbo which was under warranty but due to the gasket leaking claim was denied. Be very careful with this warranty. Very tricky and deceptive!!!!

This is the absolutely the worst company I ever had to deal with in my life. I would give zero stars if it let me. I have been paying this warranty company for over a year. I had a brake booster problem. I called Endurance to see if it was covered and they said yes. When my mechanic submitted it, they of course denied it. Now my motor has a problem and I believe needs a rebuild and they are refusing to cover my claim because they want my last 3 oil changes. I sent them my last 3 oil changes from my certified mechanic shop and they are denying it, saying it’s altered because it’s not the original receipt.

I've been with Endurance for almost a year. I've always had an auto warranty, so I figured I needed to get one. I would call Endurance, and they would tell me where to take my vehicle. The shop would call Endurance, and the rest was history. Very easy.

My Mazda CX-5 is covered by Endurance. I’ve called them to have the coverage set up, and their representative shared quite a bit. She explained everything to me step by step. As of right now, I've not used it but I would definitely recommend it.

I've been with Endurance for a long time now. They're reliable. You get a couple of oil changes a year for free. They fixed my touchscreen in my Cadillac. I go to Jim Glover here in Tulsa, Oklahoma, the dealership. When I go in there, if I need anything, I save money. They just look it up on the computer, and then they'll call Endurance, and Endurance will say, “Yeah, go ahead and fix it.” Then they'll tell me what I have to pay, if anything.

The process of signing up with Endurance was easier compared to other companies. People should research it, go on the website and see what they offer, and then speak with someone.

I overpaid Endurance, and they took care of the situation. I don't have to worry about it because it's an automatic deduction every month. They fixed everything up for me. The only thing is that I haven't received my contract yet.

I was with CarShield, and I was not happy with the way they were treating any claims that came in. And their authorization was for aftermarket parts, which my mechanic didn't wanna use. So, it wasn't doing me any good. Then even the Volkswagen dealership didn't wanna use them. So, I was pretty locked out from even getting claims covered.

The warranty that I have on my truck was about to expire, so I needed something else. With a lot of the commercials, and also my sister is an Endurance customer, I decided I would try them. The sign up process over the phone was real easy. The rep that I talked to did an awesome job in answering my questions and giving the information that was needed.

My question was answered very thoroughly in a way I could understand the process. I'm very proud to be on board with Endurance and believe they will meet all my needs!!

Sales person sold me air .. He live about the amount of coverage. The process to cancel and get my money was a nightmare.. I will not be getting my all money back because they said I was a few days over the 30 days.. I HIGHLY SUGGEST YOU DO NOT USE THIS COMPANY. THEY WILL BAMBOOZLE YOU JUST TO GET YOUR MONEY!!!! BUY AT YOUR OWN RISK!

I've had Endurance for the last 3 years, never had to use it but was nice knowing I had coverage for anything that could go wrong and this is why I am re-upping with Endurance...Their customer service is 2nd to none...

I was looking for a full coverage, from top to bottom. And what Endurance had offered, when I looked it up, was the Super. But what they gave me was called the Elite Plus. I called back, and they explained to me that it's the Super. I got it. They said, "That's not offered in California, but the Elite Plus is the same package." I said, "Okay. I'm glad you explained it to me, 'cause there was going to be a side of me that was going to come out that I don't want to come out."

Everything so far has been straight forward and legit, no hidden fees or lies, everyone I’ve spoken with has been friendly and they even went out of their way to call me after my purchase to explain everything it covered in detail, Thank you for having a good team.

I contacted Endurance and talked with them. They got some information on the car. It was quick and easy. The only thing I don't like about Endurance is when you have a problem with your car, and you have to contact them before you take it to the dealership. If I take my car to a dealership, they need to get in touch with Endurance and let them know that I'm there. And once they did the diagnostics, they can let Endurance know what's going on to make sure if they should pay for the diagnostics. Even if they do not pay for the service, that sometimes could be higher too.

Endurance seemed to get very good ratings. The rep that helped me during the sign up process was exceptional. They walked me through everything.

My signup experience with Endurance went smoothly. The rep I worked with was excellent.

The Endurance reps took their time and went through my options. I asked a lot of questions, so it took 20 minutes. At one time, I picked up one option, and the young lady made me a better option for lesser price. I was surprised. Most people want you to take the more expensive one. She didn't do that. That drew me right there. The only thing is I never got a card or the hard copy. They said they would send me something and a card. But I did get an email. Go online, do your research, and check on the review first and see how other customers feel about it. If there's a lot of negative reviews, stay away from it. I got a lot of positive reviews when I went online.

I was buying a 2020 Mini Cooper, and it had 88,000 miles on it. I knew Endurance would be a little bit more than the dealership warranty that they were offering me but from what I understand, it's a much better policy. It covers everything on the vehicle. Signing up with Endurance was very easy. I talked to a gentleman, and he walked me through the policy. I told him I’d be more than willing to go with Endurance, but I’d like to wait until I got the vehicle. The vehicle might not be exactly what I wanted to purchase, and I might purchase something else. He said, "You really can't wait. We can change the policy, but I wanna get you signed up today, so you can have all these benefits. He couldn't hold on to the same value add that I had that he was offering me when he called. It was a little bit of a hard sell, but I understood what he was getting at.

I was looking for bumper-to-bumper coverage for my vehicle. The Endurance rep who helped me sign up explained it really well, and the process was very easy.

I purchased an Endurance Vehicle Service Contract on January 13, 2026, when my vehicle had 100,320 miles. During the sales process, I specifically asked the salesman how long it would take for the coverage to become active, and I was only told “two months.” At no point was I informed about a 1,000-mile waiting limitation.

Best warranty company on the market hands down with the most professional people who follow up respectfully and all seem to be genuinely honest. I have had some not great experiences with other warranty companies, but bring on Endurance and observing how they react and respond was to me all part of a bigger test. I shall have them cover all 11 of my vehicles that are armored, seeing as if you can trust a company with a little, then they prove I shall entrust them with a lot. From Rolls-Royce Cullinans to G Wagons, Endurance is my company of choice, and the price shall not be part of the equation.

Way awesome 👌. Staff are well knowledgeable about their business. In comparison to CarShield 🛡 😬 ENDURANCE hands down is rated number 1! I'm sure glad 😊. Thank you for your support and I appreciate your kindness 😊.

This company is about lying to customers and tell thing they want here, then when there a car problem want to pay 1/4 of the price for the part, then undercut the price for labor. Endurance warranty is not good, just a worry people, take people's money and don't want pay for the work, will tell people to go with them, bad business and the staff have bad attitude.

My customer service representative was very professional as well as informative. She answered all my questions concerning my policy in a timely manner and gave me the reassurance that Endurance has me covered!!💯👏🏿

Answered all of my questions. Was very professional and friendly.

The details were excellent. Low deductible. Will be able to keep my car for a long time. Will even pay a large portion of your deductible for repair on body work. The monthly premium is affordable. Gives me peace of mind.

Endurance kept reaching out to me, so I got them for my 2015 Honda Odyssey. The sign up process was easy. So, the experience was good.

I had Endurance for the first time back in 2019 and they did a good job for me. They're a pretty solid company, from what they've been with me. Signing u was easy and I have a policy with them now for my son's truck. I opened that up in January of ‘25. Other than my son's vehicle, I've insured three Mercedes Benz with them and they seem to not have a problem with Mercedes while a lot of companies do. They don't want to fool with them because they're high-dollar cars and they got a million electrical components. But Endurance doesn't care. In fact, I was very pleased that I'm getting ready to buy another one, then I will go back to Endurance. Also, my wife's Cadillac Escalade has the warranty left on it from the factory, but when it runs out in December, I'll be going to Endurance.

Endurance seemed like they were giving the best warranty. I signed up about six weeks ago and it was very pleasant and easy to do. The customer service was excellent.

My brother referred me to Endurance Warranty and my car was old, so I signed up. It was easy and the rep was very nice, professional, and knowledgeable. Everything is good and I have no complaints. When I had a claim, I gave the car to my mechanic, and he did the rest. The process is easy.

The Endurance guy I talked to didn't pressure me. He was very courteous, nice, and well spoken. He seemed to know his job. He was very good. The sign up process was very easy to do. I had to go to 1,000 miles plus 30 days for the policy to activate. But two weeks after I signed up, I had to replace an alternator. They redid my brakes also. I paid $2,500 for all of that. We're good now. But I wish I would have had Endurance two months earlier.

I've heard nothing but good things about Endurance Warranty, and it piqued me. So, I decided to give them a chance and the signup was perfect. The price was good too.

Our warranty was up and we were taking our Lincoln Corsair off the market for the next couple years. Otherwise, we would be buying a new one. So, we decided, for peace of mind, we would buy an extended warranty. My sister and her husband are in the automotive repair business, and she recommended Endurance Warranty. Signup went seamlessly. I had my phone on speaker and my husband was in the background, so after he heard everything that they had to say, he agreed that it would be a good idea.

I was looking online to see which warranty was the best. And Endurance kept coming up with the best reviews out of all the other ones. I also heard that CarShield was kind of a scam. So, I went ahead and rolled the dice with Endurance. I did everything online, then an agent called me. I talked to him for about five minutes, just trying to make sure it wasn't a scam. I recently took my car to the shop, and Endurance covered everything. It was the alternator, and the water pump had gone out. And my car was just making a funny sound when I cranked it up. So, I went ahead and towed it to the shop, and the shop went ahead and called Endurance, and they covered it for me with no problem. I’m happy. I'm very satisfied right now. It's worth it.

My car had 57,00 miles and it's 10 years old. Last year, I put new brakes in and I realized that it's going to get to a point where I'm going to need this basic stuff done on it. It's going to probably break within the next couple of years. So, I started looking for an extended warranty. I compared all the different car warranties, looked at the reviews, and I decided to go with Endurance. Initially, I filled up the online thing, then they called me and I answered all the questions. The process was easy. I'm used to using computers, so it was not a big deal.

I told Endurance that I wanted the policy with the power train coverage, not the whole thing. The rep mentioned other items, but I told her I wasn't interested. The most expensive part is the power train. When I had a claim, they covered most of it, but Endurance didn't want to put the warranty parts on the truck. They want to do the cheap parts, and with no warranty, and that was all they would cover. We were not doing that, so I had to put extra money with it to get the better parts. It was of crappy that they would do the cheap parts instead of the better parts where they're going to last longer, and they have a two-year warranty. If you put the cheap parts on there, they may only last a year, and you're done. So, I'm not into that. They should get better parts.