CarShield Reviews

I was very happy that customer service worked hard to find a plan that would work for me. They explain just how plan works and if I was to have any future problem making payment just let them know in advance. They will be able to work with me.

I know I needed an auto warranty and since I liked what CarShield had to offer, I decided to sign up with them. When I called, the lady rep that I talked to wouldn't take no for an answer. She kept me on the phone until we did it but she was really nice. If you bought a car, the transmission, motor and anything could go wrong. I'm glad there's nothing wrong with mine now because they got that taken care of when I recently filed a claim for my oil pump and timing chain tensioner. The mechanic did a good job. They told me they had Channellock which is a tool known for this situation and everything worked out right. Then, the mechanic called me and told me my car was ready. They get the job done.

Answers phone quickly and is very knowledgeable and caring. Hoping to extend coverage to other cars in the family. Comprehensive coverage for older cars that are worth insuring for additional time and mileage. Cost of repairs today are gruesome and can make or break fixing a car that is still worth fixing.

Great people to work with, would not prefer another company. Would refer this company to my friends and family. They work with you to give you the best price in town. They also provide good car warranty coverage at a reasonable cost.

Called about coverages for one vehicle and after speaking with Troy ** and his supervisor and going over everything I decided to cover 2 additional vehicles. Amount for coverages was very reasonable. Now waiting to see if all promises come true. Thank you.

It was a helpful and pleasant experience. I was offered an economical plan that was easy to understand. The agent I spoke with was knowledgeable and courteous. I wasn't planning on buying a new service contract but frankly I was given an offer I couldn't refuse.

The two Gentlemen that I spoke to on the phone were very kind and helpful and gave me a Great deal for my car coverage. I will surely recommend CarShield to anyone who does not have car coverage. You never know when you will need it.

Very good, the person I talk to seem very professional. And very polite and answer all my question very well. And explain the policy in very good detail. And so far everything he said he would he has done. To me that means a lot to me.

Best experience I have had with a car agency. With my business management and marketing degree I was highly impressed by how this company trains their employees. My only concern was the letter; it needs a logo to represent the solid company.

I was irate due to my transposing the monthly payment with the down payment. Jennifer in customer service was calm, kind and professional in aiding me to correct my line of thinking. That may sound painful, but Jennifer made it a very pleasant experience. Thank you, Jennifer.

We are very happy to have the found the Car Repair Warranty. We will not have to worry or be stressed out if our Lincoln MKX breaks down. We just take it to the dealership and have the repairs done. Nothing to worry about. We are so very relieved to have been so fortunate to get our car warranty with Car Shield. We are very thankful and blessed. We would very highly recommend Car Shield Warranty to anyone and everyone.

The representative was outstanding. He answered every one of my questions with all the information that I needed in a very courteous and professional way. I would certainly recommend the use of CarShield to friends and family. I was very satisfied with my inquiry experience.

I’ve had auto warranty for quite some time. I still got two years to go on it. During a claim I called them and then I took the car to the garage and then they called to refer it. Everything went fine and I would recommend.

I called in today to move a warranty into my name. I was expecting a long, drawn-out ordeal - possibly one that would not be resolved with one phone call. I was also expecting to pay $75. Instead, I found out that since my Dad bought the warranty, I did not owe any money at all! The process took about 5 minutes. I could not believe it! I will definitely recommend CarShield to my friends. When I got off the phone, I immediately called my Dad and told him that he had purchased a product from a stand-up company. He was very pleased. Thanks CarShield!

I had purchased extended warranty on 4/2/2017. I review my vehicle purchase documents and realized that I had already purchased an extended warranty. I called customer service 4/3/2017 to cancel the purchase. The customer service person was professional and very helpful with the matter. Thanks again!

Very helpful, patient and polite. No waiting time to speak with customer service. The rep was very understanding. They were able to resolve my issues in one friendly fast call. I would recommend CarShield to my family and friends. They are easy to work with.

This lady was very kind and helpful. Need more people like her. I could understand her. She was clear and helpful and explained all my questions and no doubt that if she couldn't answer she would find someone that could help me. Made me feel like sending all my friends your way.

Extended warranty for two vehicles. Great customer service, answered every question I had. Worked through several things. Had to put on hold twice to call my wife so she knew details and talk to her about our plans. I will let others I know, friends and family know to do the same with you. It was a plus when I gave the radio code Mark Levin and received a savings. Thank you.

My conversation was completely taken care of on the phone! Very professional & polite! Jessie did a fantastic job answering all the questions I ask! I appreciate being able to talk to a real person, plus handling everything I wanted!

I don't have much to say cause I just signed up a couple of days ago. I had to call customer service to check my email and everything was corrected right away, so far I'm satisfied with professional service. I will spread the experience with family and friends about CarShield.

Today, I received a letter in the mail from CarShield. So, I looked on the internet to see if they were legit and I put in for a quote. They gave me one quote, it wasn't feasible for me. So, the first rep got assistance, and he came up with a better plan. EXCELLENT SERVICE... HIGHLY RECOMMENDED!!!

People were very helpful. They got me a good plan for a good price and got the down payment and monthly payments where I could afford them. They were easy to talk to and answered any questions I had. They explained everything where I could understand it.

I called to get another copy of my warranty. Called the number I have on my bank statement and was then given a number to call my agent. Both ladies were extremely friendly and very helpful. All Customer Service should take notes from your company. Fortunately I haven't had to use the service, but it's great to know that I will be covered. It's very reassuring. Thank you!

My experience with CarShield concerning the issue I inquired about was handled in a very professional manner and the representative went above and beyond making sure that my concerns were addressed which satisfied me at the end of our conversation. Excellent job.

The air conditioner unit quit cooling. He replaced the sensor and added coolant. Thankfully this seems to be correcting the problem. Was very pleased with the ease of use and compliance of coverage. Mechanic said the coverage was even better than the original truck policy.

I was trying to get an auto warranty 'cause after so many years, I wanted something to keep my vehicle up. I saw CarShield's commercial on TV and the warranty seemed good. However, I didn't know about the price until I called them. Their rep was good and he went all way with everything such as the procedure with it. He told me about the plan and worked one out for me as well as got the payment down low so I could afford to get it. When I filed a claim, I used my own mechanic. He called and talked to CarShield over the phone and they settled everything.

Received a letter stating that my warranty was expired. I called to get some information and to get an understanding of the letter. The gentleman went on to give me information about the warranty. Asked for my information and cc. I thought my current warranty was expired but it's not. I expressed that it was a lot of money and I wasn't sure. He went on to say that I could do that down payment and he will send me the contract so I can have time to think about it. I called back the next day wishing to cancel the contract and get the full refund. But when I did, they hit me with more information and lowered the payments.

The customer service department are very helpful and understanding. Very pleased with the quality of care they give in meeting the customers needs. I would recommend CarShield to others. I appreciate the time they took to work with me on monthly payments and to ease any doubts I had about the company being a scam.

Shelby at CarShield contacted me and issued a full refund. The informed me, "we at CarShield have little to no control over the claims process or the administrators' decision regarding what is or is not "pre-existing".

Called and spoke to Gus. Explained I wanted an idea about cost of their policies for our Dodge Caravan. I said I would have to discuss with my husband before decision made. He gave me a quote. I said I wasn't sure we could afford and he asked me to hold. Chase came on the line and as we bought it new there was a slight adjustment. He asked for credit card or debit. I again explained I couldn't without talking to my husband. He said he'd hold for me to call him. I said I couldn't contact him at work and I had been honest up front that I couldn't do right now. Then he said could I tell him when my car would break down and I said it was in my drive.

I just blew my engine and CarShield paid for it. They were quick on the ball and things happened immediately. Their certified vehicle protection specialist explained all the benefits and then they worked with the mechanic. Unfortunately, my car got broken into at the mechanic's and he said he didn't have insurance to pay for that. Still, that wasn't CarShield's fault. I understand my warranty will continue until the time it was originally going to run out and I'm very happy with Carshield.

I'm new to your company and haven't needed to utilize the services as yet, so I do have any comments to make about the level of service when I do need to use the coverage. The person that helped me when I took out the policy was very cordial and answered all of my questions. I referred to my notes dated 12/9/16 and I spoke with someone named Steve who was quite helpful. I used a credit card, paid in full, and also received a confirmation no., and my ID number/policy no. Steve complied with everything I asked of him.

I had filed a claim with CarShield and this was handled by my dealer Northwest Chevrolet. The amount of coverage on that particular claim was a little over $1,000. It was taken care of very good. I'm very satisfied, overall.

I have a very nice experience with CarShield. I've been dealing with them for years and I like them.

I went to pick up my car from the dealership where we had it fixed and they said I owed $1400. I went in expecting to pay nothing. At that time, there was some confusion because some checks were sent to us instead of the dealership. We cashed the checks and that created some problems. I had to pay and so that night, I called my insurance company and they started dealing with it. It took just a couple of weeks and it got taken care of. Between what my car insurance and the service contract paid, I didn't end up paying very much. The service was good and despite the glitch on both ends, it turned out fine.

I specifically started my account for this review. I have yet to do business with this company other than receiving multiple letters saying that I "have not contacted us (CarShield) to have your vehicle service contract activated" and that "my factory warranty has expired." This along with the envelope having a "Personal and Confidential Open Immediately" notification on the front and there being an account number on the letter, I have never had an account with them. The fun thing with all of this is that I just sold my vehicle after having it for only one year and I bought it brand new. Let's add on to it that it had less than 14,000 miles on it and it was a diesel truck, which gets a rather lengthy warranty.

CarShield called me and I signed up with them because of the number of features that they had covered. They automatically get payments from my account. I had some real serious engine repair done last month and they took care of everything. It was a $3,000 job and I only had to pay $289. They came through with getting my truck fixed and so they were pretty good about paying.

My previous warranty expired and CarShield sent some kind of promotion notifying me that I may need their warranty. Initially, I wasn't going to go with them because the first girl who called me was super pushy and was talking down to me. I called to complain about it and the girl that was helping me out took off a bunch of money and set it up for me a little bit better. So I went with them. Then I had a claim on something and they did it. So far, everything is cool.

I have received no calls or mailings from Carshield in the past two weeks, so they appear to have removed me from their contact list. I appreciate this.

I wanted to make sure everything in my car was covered so I decided to avail of an extended auto warranty from CarShield. My interactions with their reps were great. It was very detailed and they were very knowledgeable. When I have a problem with my car, I take it to the dealer. They have a copy of my warranty claims of what's covered and what's not. Then, the dealer will contact CarShield and they will send an adjuster out to inspect and verify the defect. The whole process of submitting a claim was great, too and I have no problem with it.

I've had my ins for my other vehicle and because of the great service I insured my other vehicle. I hope I don't have to use it. I'm sure if I do it will be a hassle free experience. I am currently using it for my 2010 Dodge Ram 1500 for door locks and A/C.

I was pleased with their customer service. They explained the details with clarity & understanding. I qualified for the premium coverage for a great price. Now that I have extended my warranty coverage I'm worried free of the cost of major repairs.

Their staff is eager to resolve any/all questions or problems that may arise with the vehicle or the contract. The staff is knowledgeable and enthusiastically in all areas of service for their prized customers. I recommend CARSHIELD to and for EVERYONE!

Very friendly and wanted to have a business relationship with me. Those are very important to me so, I'll be recommending CarShield to others. The coverage is very good and, in my case, very necessary. I really like the service provided by CarShield.

The customer service representatives are very knowledgeable and understanding. I am telling all of my friends about CarShield. It's great having peace of mind. I am so happy that I was able to find this amazing company. Other companies wouldn't accept my vehicle because of the mileage but CarShield did and I am glad.

I have a vehicle that needs an extended warranty so I got one from CarShield. I filed a claim with them the week before last and it has been resolved.

They were willingly to call back me regarding to previous experience with CarShield. The Customer service representative was very good support to my policy. Car Shield help prove me with a new radiator due to a blown radiator from the Hyundai Dealership at Greenville, SC. I will continue to keep the policy until the engine and transmission fails or whenever the car is total.

CarShield sent me something in the mail and I went from there. As far as working with them, they were awesome. I have not much to do on my end, I just take care of the money and I'm good. I love my warranty.

I had a notice to check something on my Driver Information Console, which had been previously repaired at another dealer, where I was not pleased in any way. I took my 2013 Volt to my dealer and they found coverable items concerning my right front wheel. My car was repaired in a timely manner.

I have a very expensive car and it has a lot of very expensive electronics and other things on it. I had a very good experience with CarShield when I had to have something repaired on the car and they paid for it very easily.

Could not rate experience. Nothing I have had done to car, has been covered by your warranty, brakes, window rotor motor, u-joints. So at this point, you have made a lot of money and it has cost me a lot of money.

Very good customer services and very polite to talk to and they are very friendly. Highly recommended to my friends and to my family members and they do explain a lot about how the plan works. They make me feel like I'm family and people you can trust to talk to. I'm very pleased with this company. Thank you very much.

I broke down in Boston on Say. Evening Aug. 13th and was towed from Andover, MA to Wilmington Ma, since that was the only nearby station open on Sunday and I needed to get to Vermont because my boyfriend had died. I could not get pre-authorization from Omnisure because the office was closed and I need to get to Vermont as soon as possible. So, I paid with a credit card on Sunday August 14th in the amount of $677.10. I needed an alternator ($397.09), belt ($74.99), and new battery ($139.99 with installation). Also on the bill was a battery & electrical check ($24.99). I also paid a $24 towing fee out of pocket for which I received no receipt. I was traveling with my cat and my violin and we were stuck at the side of the highway.

I received a letter from CarShield on 2/10/17. I opened it in the evening. The letter stated that their records showed that I had not contacted them to have my vehicle service contract activated. This was confusing because I was under the understanding when I bought my car in the fall, that I had already had a protection plan and this had been taken care of through the car dealership. I was afraid that I didn't realize I had to call to activate it. The letter stated that I needed to respond within 5 days. The letter was dated 2/2/17 and I received it on 2/11/17 which was 9 days past when they needed a response.

I called customer service to have payment date changed on Saturday 2-11-2017 at approximately 9:45 am. The representative took care of the my problem with no issue. Keep up the good work. I will recommend CarShield to my family and friends. The customer service and value of your product are second to none. Again thanks.

My car needed some electrical work on my door and my coverage made it very convenient to have it fixed. I even received a phone call from a representative to make sure everything was taken care of and that the work was done right. Thanks for all of your support.

We had a radiator go bad and it was replaced and paid for without any issues whatsoever. We have also had coverage on another car and our turbo charger went bad and it was also replaced without any issues as well. We have had a very good experience with this service.

CarShield rocks! My air conditioner broke and it was taken care of immediately. Customer service and sales people are extremely polite and professional. I would recommend CarShield to everyone I know. It's not inexpensive, but you get what you pay for.

I had problems with the front axle. I didn't know what it was until I brought it to Banner Chevrolet. I always go to Banner because they have a detail history of all my car repairs. CarShield responded as usual and all of the paperwork and fees were taken care of with one simple phone call. I am glad I have this warranty and I have recommended it to family members, but just won't buy it because they think they could come out cheaper without it. Now, I have had more than one tell me they wish they had listened me when they have a major repair. Thanks for being so helpful with my repairs.

I've had nothing but the most helpful and courteous of representative in my dealings with CarShield. I would recommend them to others. I have yet to have need of my policy, but feel that the price per the coverage was well worth the deal. The sales agent was very helpfully in working with my needs and budget. Thank you!

My original auto warranty didn't cover anything and I had to pay $650 out of pocket. I went on Google and just typed in auto warranty and CarShield was one of the first ones that came up. I got their auto warranty. It's affordable and I've liked it ever since. It's $150 a month and my deductible is only $100. I've already filed two claims with them and it was easy on my part 'cause I don't have to call them myself except the first time. On my first claim, I called them to have the car towed and to see how much that was covered but the second time, it was the dealership who called them.

My 2010 Nissan Armada Needed to have two window motors replaced in the two back windows. Windows were moving up and down very slow. The new motors were installed and now the back two windows are moving up and down at normal speed. Thanks.

My wife took my F-150 truck to the dealer to get the power seat repaired and the power mirror adjustment repaired. The dealer made the repairs in a timely manner. The deductible was $100,00. The entire bill was over $500,00 and was paid by CarShield. Very satisfied with the service.

I called CarShield on Friday 2/3/2017 at 4:31 pm CST (22 minutes in length), in regards to a notice I received in the mail, informing me that my vehicle service contract has not been activated. Unaware of what this meant, I inquired, and the gentleman (supervisor?) I was transferred to proceeded to explain the various warranty coverage options that were available. After listening to him, I politely thanked him but declined his offer due to my existing financial obligations. Prior to the call, my intention was simply to inquire about the notice, not to sign up for any kind of warranty. I explained to him multiple times that I cannot afford the service at this time.

I have not used it so I feel I can not give a true review. I can only say I am satisfied with buying this coverage to know that if anything happened I have protection and I will not have some big bill on my own.

I have no problem with my warranty coverage. I am very please of how Mr. Jeff explains the concept of having this great warranty that I have and I recommend anyone to have this type of coverage. It is worthy in the end. Thank you for your attention.

Had a wheel bearing go bad caused differential bearing to go as well. Differential bearing was replaced with warranty coverage at a local garage without issue. My only concern was that the housing is not covered as well thus leaving play with the new bearings. I know this will cause it to wear out the differential bearing as well as the wheel bearing due to excessive amount of play in the drive axle now.

We are pleased with the ext warranty for our 2011 Dodge truck. Hopefully we won't have to use it, but it looks like a good one if we do. As with any warranty of this type, I encourage anyone to keep up on regular maintenance.

Everything went great. Have no complaints with the service I received. The place Hodge Ford contacted the warranty place and they consented to pay for the work. I paid my deductible and they took care of the rest. I am very pleased with this company and the way they handled this situation.

My car was showing that my coolant was low and adding coolant only lasted a day or so. Took car in to be checked and found the water pump was not working properly. My mechanic called into CarShield and the repair was handled expeditiously.

My family was getting ready to move from GA to CA and our VW CCs fuel pump went out. Our claim was paid in one business day and we were ready to go. The next month her water and coolant system had a leak in it. This claim was paid in a reasonable amount of time. I am very happy with the service that I received from CarShield.

I had to have some major repairs done to my SUV, I had a great experience. Even the dealer mentioned that CarShield was a good protection company. The repairs were diagnosed and CarShield was very accommodating. They were able to work with the dealership to make the necessary repairs.

Very helpful with my account. Has helped me to stay updated about anything I need to know. Very friendly and professional and knowledgeable. Great service. Have a few problems with my finances and agent has always helped me work it out. Also had questions about my service agreement and agent was able to solve all my issues.

The agent was very courteous and friendly. I recommend this service to all my co-workers, friends and family. It is a very good peace of mind and security. I also like the fact that this coverage is transferable to another car if you should trade in your current car.

When I called to sign up, Mark, the customer service agent was extremely courteous and helpful. He did not mind me asking as many questions as I did. He also did not pressure me to purchase and for that I do appreciate.

ONE CLAIM - NOT COVERED. Vehicle Environmental Control Failure (Intermittent) is not covered by company policy. Note: Environmental Control Panel was suspected and changed (less than $350), yet erratic temperature control failure persists - manufacturer's schematics failed to show complete power distribution to aid troubleshooting of vehicle cabin environmental control system.

Excellent customer service in the sale area. I have not had the need to utilize the service plan on my Silverado Duramax LTZ but I only hope that any and all claims go as well as the purchase and as seamlessly with complete "no hassle coverage" as was promised at point of sale.

CarShield was the one that called me at the particular time I was ready to purchase a warranty. The only thing that I don't like is that they said that they would give me a rental car when my car was being repaired. I got a rental car and paid for it out of my own pocket and sent them the bill, and thus far, they've stiffed me on reimbursing me for the rental car. The first time they told me they never got the fax, so we sent a second time and they called back and confirmed that they received it, but we still haven't gotten a check.

When was time for me to get extended coverage in my truck I spoke to a number of different providers. I was pleased with the effort to this company CarShield. They provided me a good mileage plan and a good fair price. I have yet to have the need to use them for any repair work to look forward to the customer service if it is reflected the same as their sales service.

The time I had with your personnel was nothing but outstanding. When the first tech rep found I was retired Air Force, he passed me to another tech rep with more experience on deals for veterans. His time with me was smooth. The knowledge he presented was the seller for me. Thanks for the great service.

CarShield was pushy signing me up, but I’m happy that I have the service. And they did a good job at explaining everything. Their customer service is also good. Whenever I call them up, I end up getting through to a mechanic. It sounds like they’re in a garage and then he would just tell me, “Have your mechanic call me.” And then they take care of everything. I’ve used their services twice. I paid close to three grand total for the warranty. And they’ve already paid out over $2,000 worth of stuff in less than two years. The first time, I had a problem with my transmission. I had it towed to a shop and they fixed it. It was very quick and I had my car back within the week. The second time, which was recently, the electronic part, was also done very quickly. I brought my car to the shop on my own. The guy diagnosed the problem and he called them up. The service of CarShield is really excellent. I’d recommend them to other people.

Ever since I leased a vehicle from GM about 6 years ago I continue to get robo phone calls from CarShield even though I told them I no longer own this vehicle they ask me about. Since I blocked their phone calls about every 2-3 months I get a letter from them. Then even after blocking every number they call me from they manage to use a new local phone number to call me. I'm so over this stupid company that is nothing but a scam and won't take me off their phone or mailing list after requesting it many times. Talk about lost patience with these people!!!

I changed automobiles and wanted to exchange my current CarShield to my new (used) automobile. I was given a credit for the months remaining and another 100,000 extended warranty. The agent was pleasant and met all my needs. We were disconnected and was initially upset that she did not return the call. But I called the next week and all the information was in the computer, so the process was seamless.

Window Motors - This isn't the first time I've had to use the warranty and I'm sure it won't be my last. The service was prompt and thorough. After ordering the part I needed, it only took a day for the work to be completed.

Radiator - This was my first time using the service. It was an easy experience. All I had to do is provide the car dealer with the claim's phone number and everything was handled and covered. It's good to have something that will cost that much not have to be paid out of pocket.

I had a question about the payment method setup for my account. My question was answered by a knowledgeable employee. She was very pleasant and informative. She had all my policy information in front of her to answer any questions I might have.

Salesperson was very informative. My husband talked to him but he seemed interested in our having the best warranty for our Impala. He was very helpful in finding out that our local service station where we have oil changes, etc done, are qualified for any warranty work. We were very pleased to find that out as car franchises do not know you personally so they just do the job.

I called just to get a quote for a extended auto warranty. After receiving my quote I told the person I was talking to I couldn't afford it. He said his mgr. might could get me a lower price. When I told the mgr. I would need to talk to my husband he became very rude & pushy. He told me to call him. I was not able to get him because I couldn't put him on hold. He told me I was liar that I hadn't tried. He asked what else had lied to him about. He kept on and said his mother who was a Sr. also bought a vehicle she couldn't afford. My son was listening. We were both shocked at this person’s rudeness. I hung up on the man. All I wanted was a simple quote not to be attacked verbally.

The first time I talked to someone about getting this extra coverage I felt like I was being pushed into it. I wasn't sure if I could afford it. I'm still not sure if I can afford it, but I do know that I cannot afford being broke down.

They are very nice and friendly salesperson and financial manager. They were patience with me. I am satisfied about this car and very happy to have SUV instead of car because the seat is high and easy to get out of SUV than car.

My experience has been a good one. Alternative Auto dealt with getting approval to fix my car and they are the ones who need to evaluate their experience with your company. With that said I was surprised to hear from you. I received two calls and both gentlemen were very polite and friendly. And they seemed very interested in my satisfaction. Thank you for your concern. If I need to contact you again I will not hesitate. Thanks Again.

The experience was great, my car was serviced quickly and efficiently and I received a loaner car to drive. At least half of the price was covered by my extended warranty. I was very pleased with the fact that the warranty covered a portion of the labor, which I wasn't aware of. I was very satisfied with my experience. Thank you.

I was please with the service I received. I would definitely recommend this coverage to a friend. When I needed a repair it doesn't take long to get the ok so that the work can be done and everyone I talk to from the company was very pleasant.

Unexpected repairs to the suspension or hydraulics. Some confusion about how to contact you on our end. As soon as the repair was discerned and contact made, everything went well. The garage who completed the repairs had no complaints about working with your company. Been driving ever since.

Good experience, good coverage overall, very helpful over the phone. Customer care was great. Ask a question and they answered it. Coverage on my policy is pretty good, is what they told me at the dealership one of the best they have seen.

Good experience. First time having this type warranty. Towing company was a little slow but left the key and booklet in the car and was called when it arrived at repair shop and when done. Paid just the deductible and have had no issues since.

I have had two repairs covered and both times the car dealer called and it was handled without me needing to do anything. Very professional and a good value as the covered repairs were expensive. Again it was a painless process. The monthly payments made it easy to pay. I have been able to keep my car longer and still have a warranty to cover the major repairs. Even the oxygen sensor was covered.

I took my Jetta in for 3 items: sway bar links, door latch, and error code which turned out to be a sensor issue. The first two items were covered and saved me about $850. However, the sensor problem was not covered as it turned out to be caused by very tiny oil leak. The seal would have had to be fixed but I decided not to spend the $800.

I originally had an extended coverage when I bought my vehicle. I thought it would be a good thing to have and I did a second one. I was comfortable with CarShield so I renewed with them. The representative was very informative and comfortable. I had one repair but the mechanic talked with them and the process was pretty painless. I was appreciative of them covering everything for me and it was peace of mind. I would recommend them.

I responded online to get information. Free quote. Thinking I would be contacted by email, I waited. No email. Instead, received a call from a Missouri number. I called back the next day. Spoke with Paul. More interested in closing the sale before I had any information in my hand. He read off the coverage and asked for a credit card. I had to ask then tell him on the third and fourth time, I do NOT buy any warranties until I have the warranty in writing. Paul questioned why I would need to see the warranty and stated it refundable, as if it's ok to purchase the unknown because it refundable.

It's nice to know there are businesses out there that own up to their contracts as written!! I would Definitely use this company in the future with any new car purchase!! One Never knows if and or when you will need the services you've paid for, just like any other insurance policy that we all already have. Peace of mind is how I would describe knowing I have purchased this Insurance!!

I was a bit confused when I first bought the CarShield warranty. Their reps gave me explanations on the car warranty but they mentioned a price first and later on told me another price which was $1,000 more. And I didn't have that information from all the paperwork they sent to me. My only question is what the final cost of the warranty is and if that's gonna be the total price. But everything looks okay so far. They have been good to me and I’m very happy with all the help.

My experience with CarShield was what I thought it would be when I purchase the plan from the beginning. I would recommend it to anybody who is looking to extend the life of your car and your peace of mind.

After dealership got done changing parts at my cost of $1,291.40, CarShield sent rep to dealership confirming actual issue and getting my Vehicle back on the road. Both torque converter and transmission were replace and the six month annoying noise was gone. Thanks Carshield???

I have a five year auto insurance from CarShield and I just wish it was longer. I've got less than 20,000 miles to go but still have two years left on it. I'm going to hit the miles before the contract is done. My claims are submitted by the dealership. I never got a hassle on anything and they never asked for any documentation.

The guy "Jeremy" came on the phone and pitch his sale right away. High pressure. He knew everything. My car had a lot of miles already. I told him I took good care of my car and he went in it doesn't matter how I take care of my car. I told him it just Christmas and I need talk to my husband. And more high pressure sale. Kept cutting me off so I hung up. And then he kept trying to call. I thought I would be having someone listen to my needs not tell me what I need. No you won't be getting my business and 227 for monthly payments is not worth it.

I am the most forgetful person when it comes to leaving reviews - as I usually base many of my own decisions off of the experience & reviews of others - but this is something that upset me enough to literally create an account JUST to leave a review. I am also never one to bash a company as I know my opinion is my very own & I would never want this done to me, but when a company is a pure scam artist & deserves it, my sympathy and respect goes completely out of the window. I'll start off by mentioning that this is the third time I receive the same letter in the mail about my "vehicle warranty" being "expired". I also cannot forget to mention that my boyfriend received the exact same letter on the EXACT SAME DAY as I did - we have separate vehicles, separate bills, you name it (soooo, let's not be too obvious, guys)!

I received a letter from CarShield saying call within five days because my warranty may have or could have already expired. Since I just purchased my New 2016 Kia Forte5.. I was immediately shocked with worry.. especially when I know I covered this car with the works... full coverage, extended bumper to bumper... Gap ins. They were persistent to see that I need this Car Shield for after I pay the car off... At a rate of 213.00 per month for 15 months.. who has that type of money with a New car note and already fully covered. My suggestion is to DON'T SEND FRIGHTENING LETTERS OUT!!!! SEND ONE SUGGESTING ADDITIONAL COVERAGE...

Claiming with CarShield is very easy. I filed my second claim because my horn wouldn't stop blowing. They had to take the whole steering wheel apart and it was under warranty. The auto dealership just took my information and they handled everything. I didn't have to contact them and get pre-approval. That was a very smooth transition. I recommend them to my friends.

I have an old car and I didn't want to worry about stuff while driving. I’ve always been skeptic about the whole process of auto warranties in general, but I joined CarShield ‘cause I saw a commercial and it sounded legit. The initial call was pretty good. I got the information I needed and I got everything taken care of. It was so easy and I was doing it while I was driving.

A/C was not cooling. It took the tech a while to fix it. The dealership gave us a loaner car to use while they kept the car. Had to order parts. They made sure everything was working perfectly before they told us to come pick up the car. We were very pleased with their work and service.

Well there was two people. The original person I spoke with had to connect me to the salesman. The salesman was like a used car salesman. I thought I was I want a parking lot somewhere looking at a lemon. Very pushy salesman. I told him I needed to speak to my wife which is true. It's for her vehicle. And he informed me that I would have plenty of time to speak to my wife and that if she didn't like it then they would refund the money back to my credit card. I do not do deceitful things behind the back of the one I love.

I'm extremely upset with this company for attempting to take advantage of my mother. They made her believe that the warranty for her car had expired and she had to get a policy with them. The warranty was 3x as expensive as the warranty my mother currently has (it still has a long way to go before expiring). Then, when my mother called to cancel, the individual on the phone attempted to convince her for several minutes to keep the policy when my mother clearly stated several times she wanted to cancel. Horrible business practices all around!

One of my sons advised me not to buy an extra warranty, but then I never know when something is going to go wrong. I'm retired and I got a retirement check and social security. My car is a year old, and it can cause a lot of money to get it fixed, so I looked into getting a warranty. CarShield contacted me first, so I talked and went with them. The people at CarShield have been really good. I hadn't set up AutoPay. I usually get most of my bills through my email and I never received a bill. So, I missed the payment, and at the time, I didn't have the money. They worked with me to get caught up and then we set up for email notification. When they've contacted me, they've been really efficient, very cooperative and willing to work with me.

I purchased a new extended warranty today. Rep I spoke to was very informative and clear as to what would be covered and the cost of the policy. I have not had to use policy since it was just purchased but am hopeful since my car is brand new (less than 10,000 miles), this will come in handy in the life of my vehicle if I ever need additional coverage.

CarShield is the extended auto warranty policy for our 2012 BMW. My warranty was ending then and BMW is an expensive car to fix, so I figured a warranty would probably be in my best interest. Recently I had some electrical and engine repairs done and everything went well. The claims process was all handled by the dealership. We are satisfied with them.

My truck warranty was gonna run out quick. So I talked to two people from CarShield and both of them were great. My experience on taking out the warranty for my truck worked pretty good. The agent that I was talking to wasn’t just trying to sell me something, but actually thought that I needed it and it would be better if I had it. She sounded like she really meant what she’s saying. So after listening to her and talking to her, I went ahead and took the warranty.

Very good service. Garage was well-maintained. Keep me informed. Good price. Helped me find the problem. The contract was a good investment since the car's warranty had expired. I thought the price was costly at 1st but it paid for itself. I was glad for the purchase.

Car repair under ext warranty - Repair went fast and easy, and paid quickly. Great company. Relief knowing my older car has protections. My '09 Hummer is no longer made so having extended warranty is great.

Repair Service 2010 Kia Soul Air Compressor - My air had gone out on my car. I was looking for someone local to make repairs. I was referred by someone in the neighborhood so I visit the shop and a friend of mine was getting her car repaired and assured me great place. They looked at my vehicle and told me what was wrong and what it cost to repair it. I needed a compressor. I agreed upon the repairs and the work was done on time. This company is very professional and showed genuine concern about getting quality parts as that was one of my concerns. I was also told if any issues to come back and they would fix the problem. I rated them a 5 star service in every area. My air blows very cold. I am a satisfied customer. I have already referred customers to them. I am happy with Omnisure also.

I tried to get an extended warranty quote saying, I just bought the vehicle. I spoke to one salesman who didn't know why I wanted to talk it over with my wife so on to the head salesman who pushed and pushed for my cc. I said I just want a quote as well as other quotes from different companies which he said "We are the only company that sells for all the companies." Again I said "Thanks but just looking" and he really started getting angry that I just wanted a quote, saying I'm making a dumb mistake and "you might as well sell it if you don't get this warranty today". He said all the companies won't give me a quote too and hung up. Total idiot.

We bought our Nissan Rogue used and it didn't have a factory warranty with it anymore. We had a warranty for our previous car and it worked out really well. It really was beneficial for us so we decided to get one again from CarShield. We've had to utilize them one time and it worked out well. We called the dealership, made an appointment and took the card down. They evaluated it and identified what the problem was. Then they got authorization that it was covered under the warranty and they fixed it on the same day.

Everything was fast and easy! Would def recommend this to everyone. The staff was very nice and helpful through everything. All I had to do was pay my deductible and even let me get a nice rental car for no cost to me! I am very happy with the service.

Knowing how the economy is, I got myself an auto warranty and CarShield's reps were very helpful and knowledgeable. When I filed a claim to them for the radiator, everything went smoothly. I even talked to the individual that did the work on the car radiator and he had the audacity to tell me that that happens a lot and if I had called it in under 38,000 miles I would have got it done for free. But because I didn't check it at that time, I had to pay to get it fixed. CarShield paid what they have to pay and I paid the rest. Whenever I get a car, I'm going to make sure I have that warranty because the warranty on the car always expires. The best part about the extended warranty is I could renew it and continuously have it at all times. With the car warranty, it's a whole different ballgame. It can be renewed but it's going to cost more.

I was considering all the electronics on my car so I thought it might be wise to have an auto warranty so I got CarShield. My interaction with their specialist went really smoothly. I was pleased. When I took my vehicle in to the Ford garage and had it worked on last month, they dealt with them as to what's covered and what wasn't. So, that helped. Carshield's customer service team is very good. However, it took a couple of days longer than I thought it would because a part wasn't in stock. Nevertheless, it's all been wonderful for me and I was very satisfied.

After approval by claims administrator, car was repaired at Ford dealer. I had other services performed that were not covered by warranty, covered a leaky rear main seal, PTU seal, as well as a right axle seal and saved me over $2000.00.

The extended warranty I had with Old Republic was running out and evidently, CarShield knows what warranties are running out so when their guy gave me a call, I decided I’d better go ahead and pull the trigger. Old Republic served me well and now CarShield is the one serving me since I got a re-extension with them. We talked about the plans and what it would cover and I went with the best fit they had. It’s come where I stood and I let it lapse for a while and then I had to catch it back up so we’re up to date now. Everybody was real courteous and worked with me.

We've had CarShield before on our cars and got them again. When the timing chain on my Explorer went out, the process took a little longer than I anticipated. It took about a month after them sending out the adjuster for them to finally decide to put a new motor in it. But it all worked out in the end. The motor is fixed and running which is the important part.

My car ain't cheap and I never owned a Mercedes before so I decided to purchase an extended warranty. Having the policy is really valuable to me and so far, I am very satisfied with CarShield. They have covered me twice and I never had an issue.

I have no experience to report as of now. I am new to your company, but looking forward to letting all my friends any family know of what to expect if and when they chose to join me in being a long time happy client with your company. I hope to be passing nothing but five star comments in the future.

So far we like it. We haven't had it long enough to know. The agent was very knowledgeable and helpful and explained the policies so we knew what coverages that we had. So far the only negative thing we have to say is that we have never received our policy.

Requested a quote online. Sales guy called and tried using high pressure sales, once I pointed that out he developed a bad attitude! Within 2 minutes I told him to remove me from their list. He replied "Hey look you requested this quote and I won't remove you from our list"! I told this guy "I don't deal with high pressure sales" and hung up. This jerk called back in seconds, yelling at me on how rude it is to hang up on someone! I was in total shock, I'd never had a company do this. He continued yelling at me about how I requested information and he was going to give it to me. I hung up again after telling him 1 more call and I'd file harassment complaint with customer service. NEVER DEAL WITH THESE PEOPLE!

I demand a refund and cancellation of the contract. I was misled claiming that my warranty on my vehicle was expired even though I had a current one through my dealer which led me to call for more information. The whole time on the phone with the rep said that I would only be paying $61.93 total for 5 years NOT $6,193. This whole time they acted as if they were a part of the dealership or had some relation with the people I bought my original warranty with. If this is not refunded and cancelled I will be filing a claim against your company through my bank and suing your company for fraud seeing as based off your reviews I am not the first person this has happened to.

Our extended auto warranty was running out. We've used the 5 years/50,000 as my wife's got over 50,000 miles already though we're still covered for the 100,000 in the engine and frames. But we never know when we'd need a warranty. We take a lot of trips and I don't want a breakdown and have no way to get the car fixed. So I checked every company and the CarShield reps were very pleasant and helpful on the phone. And if I had a question, they had answers or would check and find out right away. That means a lot. Their customer service was very good so I assumed their business is gonna be very good. We got the full package at $100 deductible which isn't that bad as well. I had to wait until I had 1,000 miles before the coverage started working which bothered me a bit but that's alright.

I entered my information online last week to get a quote. Today, I get the phone call and everything with the call was going fine until I spoke with an account manager. That account manager would not let me off the phone, especially when I told him I had an appointment to get to that was 30 minutes away. He kept saying he acknowledged that I had to go, but would not let me off the phone.

Well, first I receive this letter in the mail stating that my warranty is going to expire on the brand new car I just purchased a few months ago. So, I panic, thinking I forgot to fill something out and immediately call the 800 # provided. A few minutes into the call I realize I have been "had". The sales pitch begins... I listen politely, decline and try to get off the phone. He continues to push me. Again I politely decline. He continues the "hard" sell. Now I find myself telling him my life story as to why I can't afford this right now. He doesn't care. He goes on and on about the terrible things that could happen to my car. Really?

When I purchased the warranty, it was great. When I decided to use it, though, I had a problem. CarShield said they're going to pay for the transmission and for it to get tore down, but when I got it tore down, they said they aren't going to pay. I had to pay $500 something. It took the warranty people so long to make up their mind if they're going to fix it or not that I had to have a vehicle that I rented for ten days. I finally called and they said they weren’t going to fix it. Just for no reason. When I called to cancel the warranty, the guy asked me why I wanted to cancel and convinced me to fix it. But it cost me to keep my rental car for so long because of the back and forth. I was very unhappy about that part. The people who have the authority won't return your calls and were very short with me. But with the payments, they would gladly take my money out of my account. They don’t wait for weeks.

I received a "FINAL NOTICE" in the mail that states: "Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, you will be responsible for paying repairs..." This is designed to dupe unsuspecting/uninformed into paying for something they may not even need. In my case, my car is just over 1 yr old, still under factory warranty AND covered thru the extended coverage protection purchased w/ the vehicle. I will be forwarding a complaint to the State of Kansas A.G.'s office.

I received a solicitation today via mail from CarShield, offering an extended warranty on my wife's Honda Odyssey, however, the document was designed to make us think that we already had a relationship with CarShield, e.g. "Our records indicate that you have not contacted us to have your vehicle services contract activated" and "RESPONSE TO THIS NOTICE REQUESTED." They also list my "Customer ID" account number in their document as if am their customer. They are pretending to be affiliated with Honda in an attempt to fool the gullible consumer into contacting them. This is fraud, plain and simple.

I was looking through different brochures trying to find out a decent warranty to put on my 2007 Lexus. The cost of parts is high so I have to have some protection. I decided to go with CarShield. I filed a claim for my alternator and I had no problem with the service, although I had to call a couple of times to get things straight. There was a time too when they couldn't find my payment for about 29 days. But when they did, CarShield applied it to my account.

I am just a customer doing due diligence in selecting a warranty company. I contacted CarShield and was passed from someone named Becky to a manager named Sean. They totally had me until Sean suddenly started talking to me in a way I can only describe as absolutely rude. All I was asking for was a sample contract so I could compare coverage. He replied by saying if he did that I will never call him back! I literally had my credit card out ready to buy when he started down a high pressure road. Then he said he would only do that if I gave him the down payment now! He eventually sent it to me but then demanded I stay on the phone while I read over the contract. I just can't stress how sold I was on the warranty until Sean began with the incredible high pressure in a rude manner. They lost a customer instantly when he did that. Finding a good company is turning out to be such a struggle.

The CarShield rep was wonderful and it's been so easy to make payments for the warranty with a check every month. Also, the service we got was perfect when we had a claim. The car's transmission went so we filed the claim and the dealership fixed it. Everything is perfect with CarShield.

CarShield was willing to negotiate their price. Their rep was cooperative and making payments was easy. I had two claims with them and they covered both things. The warranty was certainly helpful with this last repair, which would have been $1100 out of my pocket. My experience with them was fine.

I purchased an auto warranty to help us take care of any major issues that might come up with the car. CarShield covered a much higher mileage than what most of the other warranty companies seem to cover. The policy was affordable and it was easy making payments. I filed a claim with them a month ago for transmission that went bad. I gave their number to the Ford Company and they contacted the warranty company. They pretty much took care of it all. I just had to wait a few days for the equipment to show up.

I didn’t want to be without a car and I wouldn’t have been able to pay for that out of pocket right upfront so when I got the first letter for an auto warranty from CarShield, I went with them. When purchasing it, I was very pleased with the service that I got. It was easy making payments too as it automatically drafted out of my account. When my transmission flipped and it jumped whenever I accelerated, I got it replaced and it was a very big hassle because I took my car in on a Thursday. They didn’t come out until Monday to take a look at my car to see if it was approved. That left me without a car all weekend long. It took them two days to approve me so that left me for about a week without a car. I was very upset about that because they wouldn't cover our car and it was very complicated. But other than that, having the extended auto warranty is very valuable.

It's been great so far with CarShield. They were the auto warranty provider that the dealer provided. The cooling system of our car broke so we filed a claim for our air conditioner to have it replaced. It got replaced and everything was fine. Everything’s been really easy with the customer service team too other than when we didn't have the number in the car and we needed to have the car fixed at the time. We had to call them to get the number, but we found the number when we got home and we just put it back in the car.

My husband told me that getting CarShield would be a good idea because after the car's warranty runs out, repairs might pop up unexpectedly and we don’t always have money available. We answered a mail solicitation before and CarShield contacted me. My husband took care of everything as far as acquiring the extended warranty. He just told me to make money available. I had run into a little problem early on, but when we contacted them, they took care of whatever needs to be taken care of. We paid the deductible, and they handled the rest.

I'm very happy with my CarShield experience. The company has awesome reps and their people are very helpful. Having the policy is very valuable. I gave them permission to take payments out of my checking account every month and it's paid back itself already. My train went out and I would have spent $3,000 to fix it but it only cost me $200, so it’s so much worth it. Their customer service team took care of the issue right away and got it done.

When I took my PT Cruiser to the Chrysler dealer, they filed a claim for me to CarShield. But Chrysler's been terrible and it took them three weeks to get my vehicle's AC fixed and back to me. They also took so long with the first two claims I had and they said CarShield didn't pay but I found that they did. So CarShield's been great, professional, and very rewarding.

Making payments for my CarShield warranty was very easy. The price range was what I expected. Though their protection specialist didn't give me that much information, they sent a brochure and that's what I went through. I filed a claim in the beginning of August for my AC compressor. They covered it and worked real well with the dealership on it so it was fine. Everything ran smoothly and that's what I enjoyed. It was a reliable and very smooth interaction.