CARCHEX Reviews

I dropped Carchex because where I'm at, they do not cover. I had a problem with my truck yesterday and they couldn’t resolve it. They have nobody in the State of Vermont that services their plans. They told me they had somebody. It’s one of those things where the guy wanted to make a sale, he wanted a commission and he didn’t care. When it came down the line that there was a problem with it, Carchex resolved it. They were honest about it and they are giving me back 100% credit. Their program is great and they straightened everything out. So, it's a good business.

The signing up process was pretty easy.

Carchex seemed like the best deal. The lady that I first talked to made me sign up with them. She was really informative, helped me out, and gave me the best deal that she could possibly give. She was really professional and she let me know what was going on. That made me a little bit more comfortable because I’m a little skeptical about a lot of little things.

Carchex came with my 2018 Ford F-150 when I bought it. I've used it for a claim. I dropped the truck off at the shop and they did everything. I just got a motor that was covered under the warranty. It took a while because you had to have the claim approved. Other than that, it wasn’t bad.

Carchex was the first to have a policy that reached out and was the cheapest that I could find. Setting up the policy was quite pleasant. The rep knew what he was talking about and had my best interest in mind as well. The warranty is definitely worth it. Overall, things went really smoothly with the insurance company. But right now, my car is in another shop seems and my biggest concern is that Carchex seems to be beating around the bush to try to get my claim covered. Both myself and the shop has called several times. I'm currently without my vehicle for almost a week and a half. The shop can't even work on it yet because they don't have any approval.

The guy I spoke with at Carchex was excellent and straight up. He let me know about situations he had had with cars. He had a BMW too. I was looking for the best reasonable price and he gave me a pretty good deal and first time startup. He really helped me out at the time. The only thing was it took a long time for me to get any information after I made my first payment. I thought I was scammed because I never heard and I couldn't ever get back in contact with anybody. But now, they sent me a paper saying my policy number and stuff like that. I'm still trying to figure out when my covers really kick in.

Carchex offered a reasonable plan for my vehicle and they were better than the other ones that I was looking at. Everything was good when I signed up with them. The process was smooth getting everything set up.

The rep was helpful but I didn’t go with Carchex’s explanation. I went with my extensive research. So, whatever they said didn't apply. I read everything and understood everything myself.

CARCHEX covered what I needed, so I'm okay with the policy. So far, my experience with them has been really good.

The sales rep of Carchex gave me one price and I told him I had another one that was cheaper and he knocked the price down some more. I was satisfied. I also like that they'll take the payment out of my account and I don't have to worry about missing the payment.

Their plan options were okay. Customer service, I wouldn't give it any super high marks from the standpoint that, when I got the contract in, it had some incorrect information. It wasn't anything critical, but I asked them to correct it. At first, I talked to different people. The first one said they couldn't do it. The second one said they could do it. They sent me another contract, but they didn't make any of the changes to the incorrect data. I was not thrilled about that.

I ended up getting bumper-to-bumper coverage with Carchex and it was easy signing up with them.

Signing up with Carchex was smooth and simple. I knew what I was looking for, so the rep really didn't have to try to sell me a package. He was very good and respectful in the choices that I wanted. The thing I liked about Carchex is the tire damage, they'll pay up to 200 per tire. It was a pretty good offer.

The Carchex rep seemed to be a nice guy and personable, too.

The rep who helped me to set it up was very excellent.

It was easy signing up with Carchex. The rep gave me his contact information. He explained all the differences between all the other people. He said, "Don't let people lie because we're all the same. We're all brokers. The only difference is we use certified LKQ." I used to work in a body shop, so I understood what he was talking about. We were speaking the same language. He told me what wasn't included and he went through the list, which was basic.

This company not only has loopholes in the policy so that they never have to pay for anything but they also take your down payment and your 2 months payment until you figured out it was a ripoff. And they keep your money with no intention on paying it back. I’m now having to get my lawyer involved in this. Avoid these scam artist. No extended warranty will cover you.

Their customer service was really good. They also offered tire changes.

Ryan provided all the information that I needed to make a completely informed decision in choosing Carchex. He took the time to answer all my questions and ensure that I had the best package for my situation. It was a great experience and I feel like it is a win-win deal.

First contacted about June 2 or 3 and filled out online contract and thought I had submitted the form. Come to find out that YOU had a problem and the form was not submitted. This is a customer service issue which made me somewhat angry. It makes me wonder how professional you are. Your rep could not backdate the purchase.

The Carchex sales rep was very understanding and he was willing to go the extra mile to help me so I definitely appreciate that. So far, I like the coverage. It was a very reasonable price, so I'm satisfied with it.

I like the price of Carchex. The salesman also described everything to a T. He was awesome. If I have to get another vehicle, I'd like to deal with him again.

Carchex is the most cost-effective on the market right now. There was no pressure with them and they wanted $100 upfront whereas Endurance wanted 270, and it said refundable anytime. Brandon was the guy who helped me out and he was very confident and easy going. Hopefully, I'll never have to use Carchex but I feel confident in him that I could get the job done through them. I’m gonna give them another one of our cars this coming weekend. I'm gonna put another car on it this week too.

Their customer service was fine and they were cheaper than some of the others that I was looking at.

I was looking online for car companies that did warranties and Carchex came up, and I decided to go with them. Working with the rep was good.

I liked CARCHEX's pricing comparison and coverage. The rep knew what I wanted. He explained to me the benefits of getting the warranty, and compared that to what I already had with Endurance, and explained to me the prices. It was simple and quick.

I just put in my online order with CARCHEX yesterday. I started off online. I ended up getting a call from the guy. He helped me get through the paperwork. I filled it out and gave him my debit card, and he took the money and sent it through. He was 100% great. He’s the reason why I did it. I had my last couple of dollars, and I said, "You know what? Let me do that." And I feel I made a good choice by doing so. I got a package deal. The first one for the engine transmission, the heat, the AC. I had to pay $118.

On getting the account set up with Carchex, it was okay and good. It seems to cover all the mechanical things and I read it and I'm satisfied with it. Being an accountant, what I was most concerned about is I'm paying almost $3,600 over a three-year period for a 60,000-mile extension. I thought, "What's the maximum payout on this?" It was a little over 15,000 and that's okay. If they were only gonna pay 3,600, I thought, "I don't want this." But 15,000, they still got me. I'm still with them.

CARCHEX answered all my questions, and they emailed me all the info I needed. It was good and easy.

I just enrolled with Carchex. I had them previously for a different car. Their contract prices are good. Their claim process also seemed easy. They went through the car shop and I really didn't have to do anything but pay the deductible. My experience with them is good. That's why I went back with them because I've had other car warranties that gave me the runaround when it was time to make a claim.

CARCHEX has been confusing in the beginning because they did the wrong car. I wanted one car. I ended up doing two, but it cost too much. So, I had to reiterate, call early this morning, and talk to them to see what they could do because the payment was too much. They straightened it out. I ended up signing for three years to get these payments down, to get both cars covered. One is two shades into being an antique, but it's very old. That's the one I wanted out front. Unfortunately, they put the wrong car upfront, which made me go back and straighten it out. But they have me a bargain. They told me that they would reduce it from 2 something to 167. But I haven’t got the packet.

Can't reach customer service by phone. On hold for 15 minutes which only led to a prompt to "leave a message" which I did. Disgusting! If I could leave a ZERO rating I would! Avoid this company at all cost! Can't wait to chat with them, IF THEY RETURN MY CALL!!!

CARCHEX seemed like a better choice. I liked the price and the coverage. It has been a good experience.

I searched for other ones and I figured that CARCHEX would be the best one. Their customer service was great when I called in. As long as I put the thing in online, they called me ASAP, and the customer service was good. I had my oil changed last month. I wanted to ask them what they cover if anything was to go wrong because I didn't get a chance to ask them on the phone. But the person I spoke with was very friendly.

Signing up with CARCHEX was a good experience. Also, the price was good.

I called CARCHEX and everything went well.

The rep provided all the information I needed, and it was a great experience. I just wanted the best plan possible for my vehicle, and she provided that. The entire process was very fast, because I knew exactly what I was looking for. But the real telltale sign of how good my experience with CARCHEX is when I'm in need of their services, which hopefully won't be for a while.

I liked the presentation of the person who helped me, and the price was right. It went very well. Check CARCHEX out. See if it works for you.

When I was looking at them, Carchex actually called back and they were nice. Also, the pricing was good and they gave me the coverage I liked. There was no reason to keep looking and I went on and took advantage of the benefits of that day.

I chose Carchex because I went by what I felt about the person with whom I was speaking, how helpful I thought they were, how much information they were giving, and how well they listened to what my needs were. Also, they didn't keep calling me every day and I also looked at the price. The purchase was no problem at all. I put it on my debit card over the telephone. I don't like people going into my account and taking money out. I like to pay myself even if I do it online and the rep gave me an alternate way of doing that. I liked the fact that I have that option.

The customer service is pretty good. Down the line, if anything happens to my car, I know that I’ll have protection.

I called the number for authorization of a repair and they were closed. Seems like you are not easy to get hold of as your representative told me. I needed brakes for a trip we were taking and because I couldn’t get authorization I had to pay the bill myself. You should have a hour line that can be reached. Unfortunately cars aren’t on a 9 - 6 schedule when They need care.

I bought a Chevrolet Tahoe and I got it straight from the dealership. They work with just one warranty, and the one they sell is $2,400 for 24,000 miles. There was no other option, and I always knew that I was getting a bad deal with the warranty I had because it was the one that the dealership pushes automatically to go through to customers.

What made me get the coverage was the person who I spoke on the phone with. CARCHEX sounded informed. They gave me tips. They knew what they were doing. And they applied the applicable discount. CARCHEX provides great service and get back to me at a reasonable time. My experience went well. I'm completely satisfied.

When I talked to Carchex on the phone, they seemed to be the most trustworthy. Their reps were good.

Everything went good. The customer service part was excellent.

After reviewing the terms of the contract, I learned that CARCHEX offers service contracts and not a warranty. Tons of loopholes and caveats for them not to pay. When asked specific questions, they could not clearly answered what would be covered and what is not.

I'm happy with my experience with Carchex. The coverage was cheaper and I had a great experience with the reps.

The customer service with Carchex was good and the rep answered all my questions.

Carchex is a good business to get involved with. The rep was very good with the information that he gave me. The previous one that I was doing was with Endurance and they were charging me 80 some dollars a month. The rep with Carchex wanted to make sure it was comparable to that. I'm satisfied to a point because when I looked at the package and when we were talking about it, he said it was gonna be 80 some dollars a month. It's now raised up to 115 a month after the initial fee. I have to call Carchex so I can get that straightened out.

Carchex had called me and at the time, I told the rep I was not making my decision right here. The guy, at first, was kinda pushy but I kept telling him no. But he had given me the best quote. He told me it was only gonna be $35 a month. I called him back and when I got back on the phone, he said $35 month wouldn’t even cover my windshield wipers. It was 100 a month. The Better Business Bureau gave Carchex an A-plus rating, which was important to me. Even though the guy was kinda pushy that day, he gave me more information than anybody else that I spoke to would give me over the phone without me trying to make a commitment. When I called back, it was so easy to sign up. I got everything taken care of right into the driver's seat of my car. I would recommend Carchex to friends, family, and everybody.

Carchex was a better deal than the 2 other providers that I looked at. I got a packet last week and it says what everything was covered.

I was looking at some of the other providers, and Carchex has a 5-star rating. Signing up was good.

Signing up with Carchex was easy. They sent me a packet and I'm supposed to wait 30 days if I have to make a claim. They charge me 130 a month.

I purchased a car warranty for peace of mind and it went great. The men I talked to were quite helpful in helping me to make the plan that I needed and they answered everything.

It was a very easy and simple process. The rep explained everything and was very helpful. He answered my questions and wasn't trying to talk me into getting the plan. He made the process very pleasant. He kept calling me Mrs. ** which was wonderful.

The reps thoroughly assisted me and were helpful.

Carchex had a good platinum package that I liked. I got it and the rep was very helpful. He went into detail about what it was gonna cover. He answered all the questions that were asked. He did a good job. However, I don’t think I have a payment plan set up. I would like to have it set up to where I don’t have to worry about it. I'm on the road, and I don't like to keep up with a lot of things.

The rep was real nice, made me understand the coverage and went over things with me. I would advise others to get Carchex.

The customer service was outstanding! I was offered the best plan for my vehicle. The terms work well for me and I'm so far pleased with the decision to go with Carchex. My agent was very cordial and answered all of my questions.

Carchex has been around the longest and it was good with the rep. They lowered the price a little bit to compete with another place. They sent me the contract and everything that it covers. It's pretty much a bumper-to-bumper coverage.

The group salesmanager only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list"<<.

I reached out to three or four different companies and Carchex was the first one that called me back. The rep was fairly very responsible and answered all my questions. I haven’t had it for a month yet, but everything went smoothly.

I have had my policy for 3 to 4 months then cancel it because I got rid of the car and it's taken over 2 months and I still don't have my refund and I was treated with total disrespect by their customer service representative. It was absolutely horrible. We'll never do business with this company again.

The rep was very cordial and informative. When I had questions, he readily answered them. When I needed to call them back, I was able to call them back and reach them. A couple of people I know had a bad experience with another company and I wanted to let them know my experience with Carchex.

Devon ** made two false claims, one is that car shield will not approve what is on the contract compared to CARCHEX. After doing research I learned the underwriter for both companies is the same, and carchex is not who approved my repairs, the underwriter is. Also I was told to cancel my policy I would only have to call him back within 30 days to cancel my policy. That too was a lie.

The rep told me about the different plans and what was available. It was clear and concise and that was what I was looking for.

I wanted the Carchex because on their brochure, I could choose my own dealer. I can go to a Nissan dealership or somebody that's reputable that can fix the truck if it needs to be fixed. The rep was very polite when we went through all of the information. He worked with me in terms of the discounts that I could get after I told him I was a veteran’s spouse and a senior citizen. However, I thought they would take the first payment out here in May. But on this paper, it's got June 10th.

The rep was very helpful, gave me as much information as possible and told me if I ever needed anything to give him a call back. He said that he would answer all the questions that I had. I ended up getting a good deal.

I chose CARCHEX because the rates and the package were a little better when I did my research. I had CarShield before and they had a lot of stipulations on what you could use it for. CARCHEX was just a little better on that. The customer service rep was great too. I just got this warranty last month and I have to switch it from one car to the next. I just sold the car that I actually had it on.

The rep was a good professional, helpful, polite, and good communication all around. I've been with Carchex for two years, and my experience has been excellent.

Very knowledgeable and accommodating. They checked back when they said they would. Price match guarantee and much more positive things. Andy helped us out and he was extremely helpful. I shopped around for weeks and chose Carchex. The garage I use also recommended them. Said they are a pleasure to work with.

I purchased my first policy 4 years ago and have been very happy with the ease of claims. Transferring that warranty to the new owner was easy too! I’ve already purchased my second policy and if I need to file a claim, I look forward to a smooth process.

The company that I had a contract with before stopped selling the service contracts and recommend Carchex. I called the phone number that I was given and ended up getting Mr. Murray. He was courteous and covered most of the facts that were in there. Signup was fairly easy, but the only thing I got in the email was no welcome package. It was just an indication from Murray about the contract. It's been a month, and he kept saying I’ll get the paperwork in the mail. I'm back in Ohio, and I still don't have any paperwork yet. I'm starting to worry, ‘cause this is $2,300 I'm out, and I don't know if this is legitimate or not. I just left the agent that sold me the package a voice message this morning.

I had been with another company for the last five years on another vehicle I had, and their coverage was minimal. Even though it paid off one time, I was looking around for something else. When I got on Consumers, I found Carchex had a little better rating, so I called them. They were polite, prompt, weren’t pushy and specified what they covered well. That means a lot. I don’t like those pushy outfits that’s constantly trying to sell, sell, sell. They were true to fact, to the point and that was the reason I went along with them.

I was extremely pleased with the service it provided to me when I reached out to inquire about car warranty coverage for my vehicles. I would definitely recommend Carchex to all of my friends! The customer service that was provided to me yesterday was awesome!

My representative was very helpful and knowledgeable about the plans. He always answers my questions promptly. The plan was better and covered more than I was expecting. The packet was mailed promptly and are hopeful that the company is easy to work with.

Carchex was a trusted provider and signing up with them was a pretty good process. I was just a little taken aback. The sales rep seemed to know more than the manager did because I asked a specific question about my radiator being covered. The sales rep said yes and the manager said no. I got a copy of the policy, and it said yes.

I'll recommend Carchex. The process was easy. The rep explained the coverage very well.

The enrollment process with Carchex was smooth and easy. The guy who helped me worked with me on everything that I needed. I decided to buy the whole plan completely. Everything was good and I'm really satisfied overall.

I received the paperwork yesterday, and I was reviewing all these things the person who tried to sold me that program had told me. He said I can discontinue the program anytime. Now, I'm seeing a total of $5,000. That's not right. What the rep said and what is on the paper is not same.

My car is over 100,000 miles and having a protection plan for it is very valuable. I signed up with Carchex as I liked their coverage and their payment. The experience was good.

I've had kind of a difficult experience with CARCHEX. When I signed up, my car didn't have any issues but then it started shuddering. I got it diagnosed and they denied my claim because they said the check engine light didn't come on. They wouldn't fix it. After that, when I went to make the payment again, they told me it was too late to get back with the same company. Now, even though I filed the claim, I can't get my car fixed. I was paying monthly for a service that I can't even use because the new underwriter that they gave me won't cover the repair because it's a preexisting condition. It's a weird situation to be in. But the rep I spoke to, Craig, was very nice. He said the claim on CARCHEX's end was still open.

The experience was good when I signed up with Carchex. They were also affordable.

I liked the presentation that CARCHEX gave me. I had CarShield and I was not satisfied with them at all. I started not to take CARCHEX because they use the same third party as CarShield, but I talked to the Better Business Bureau and CARCHEX has an A+ rating. The signup was smooth.

My purchase experience was good. Their payment plan was also a little better than other companies. They were professional and had a fairly good knowledge of what they were speaking about. They explained it very well. They told me all that is covered and not. However, as it turned out, I am not purchasing that vehicle anymore. I already informed Carchex that I want to cancel the extended warranty on Wednesday but till now I have not got any confirmation of cancellation.

I like the convenience of Carchex. I was with them before and I decided to go back. It was great when I signed up. Their service was good.

My car now is 99.90% electronic, so I wanted something to include everything and from what I read, CARCHEX had that available even to add on coverage for where the GPS system is. The customer service rep was good and very nice.

I liked the way CARCHEX did the premiums. I paid premiums for 18 months and then I'm done. Their salespeople were so polite, too.

I had a good conversation with the rep. It was informative. The policy covers most of the major parts of the car.

My warranty was out, and when I looked around, I felt Carchex had the best program. I liked the rep too.

They were very attentive and they answered all my questions. Then, they gave me a chance to review everything before I made the decision. They found one or two instances where they could reduce it and then they said that if I found anything else that was lower, they would match it. It was a very positive experience.

I asked the man to send me a copy of the policy so I could read it first and they wouldn't do it. I got it a couple of days ago and after I read it, I would have never bought it. I should have read it first. It's a phony setup, too. They're not anybody and the dealerships in my area won't even accept it because they're such slow paying. When you go on their website, the policy that I was buying is not even listed. It’s a six-year policy, 100,000 miles and it's not on the website. I'm just supposed to take their word for it. It says it has rental car. It would be four days before they would ever even authorize a repair and they only pay $40 a day. So, it's all smoke and mirrors.

When I was signing up with Carchex, the customer service was great. I liked it, the quality and everything that came with the package that I received. The rep was very helpful too. He answered all the questions before I could even ask.

I was pretty skeptical about buying vehicle protection for the first time and Jerry cleared my doubts right away, he gave me an affordable price to pay each month and I can go to a shop knowing I won’t be putting myself in debt, I say CARCHEX is a great service in my eyes!

The sales reps were very kind, nice, suggesting, and overall, I’d give them a 10. I did the quote three weeks out, then I didn’t get a chance to pay for it right then and there. When I called back, they said that the rate changed, but one of them was able to give me a discount. He helped me out. I also received a packet from Carchex explaining what was in the quote.

Happy with the experience, explanation of plans, given time to talk to my dealer, and repair shops on acceptance of policy and call back to discuss questions on policy. Happy to review other policy question salesperson that help in my choice.

They cover the highest amount and they had the major things that my dealership was not covering. I spent a good 40 minutes with the rep to make sure that I"m not signing on the dotted line with any loopholes in the policy. The rep went through it line by line to like, “No, our coverage is better than what your dealership is offering, and the price is about the same for the premium monthly.” So far, my experience with CARCHEX has been amazing.

Customer service was very helpful and made the transaction painless and smooth. I feel at ease knowing Carchex is backed and supported by so many reputable companies. They offer better coverages than other Auto warranty companies and at a fair price. I would recommend to friends and family. They are the only company that did not pressure me, which made my decision that much easier.

Attentive Oriental and sure what you need for the vehicle and service but it's like a leg what cost at first but as for the investments it's totally worth it. Florida heat is lurking for ya ac unit so it's coverage you'll count on for sure.

Called and got coverage 4/11/2022. No problem!! Called to cancel coverage 4/12/2022. Big problem! Email link to cancel errored out immediately! Phone # provided to cancel, you are told, "Give me a second" and you are provided with about 20 minutes or more of irritating music and no one ever comes back on the line!!! And then dial tone! Very unprofessional!

My representative Mr. ** was very polite and patient with me, but he spoke very fast. I asked him to slow down which he did without hesitation. He was able to answer all my questions as well as gave me a return call informing me my information would be updated. He said the contract would appear with a different deposit amount but would be fixed to reflect the $100 quoted deductible for repairs.

The rep tried to down-talk every other warranty company and make it seem like they were the best. That's one of the main things I didn't like with CARCHEX. A week or so later, I attempted to make a cancellation and the rep refused to cancel.

The purchase process went pretty well. But I don't agree with having to pay three grand for something the warranty. But the payment is reasonable and the rep explained that to me really quickly. He told me what it would be for the next 24 months. He told me my plan covers my car and if I sell it, I can transfer my plan to whoever buys my car or to another vehicle.

I contacted CARCHEX and talked to Benjamin. He told me to call him when I got ready and gave me his number. He never bothered me, unlike other companies. It was really good with him when I was signing up.

The rep was awesome. But I found better coverage. With the other warranty company, I have more mileage and for little checkups and services, they pay for most of that. They also give roadside assistance and hotels. Other than that, I'd still refer people to CARCHEX.

The rep answered all questions that I had. He made sure I understood everything before going on with the policy.

We had two cars that we wanted and we thought CARCHEX would be a good warranty. But found that it was not the one that we wanted. We had a bad experience with them. It's hard to get in touch with them, especially with warranty people. I personally stayed on phone for about an hour and a half and see if I can get anybody. They also didn’t warranty what they said. I thought they would cover more than what bumper-to-bumper should have covered. But no. We dropped them. I have about four months and I lost out by about $1,000 worth. That's what I ended up paying. We had to take the money out of pocket to get the car at the shop. I’m not very pleased with CARCHEX. It’s an awful brand and I will not get them again. I would advise anybody not to get them.

Demetrious ** was very friendly and very helpful in getting me the coverage that I needed at a price I could afford. I am very satisfied with the cost of the warranty. I will for sure come back to Carchex next time that I need an extended warranty.

The salesperson that I had made me feel very comfortable. He presented everything and the way he was explaining was very simple. It took about a week for me to make the purchase and that was because of my schedule and his schedule. I didn't want to speak to anybody else, so I was waiting for him.

I went with Carchex's price and what they offered. The gentleman I talked to was professional and I got the plan that I wanted so I was happy. They did a good job.

I studied all the different warranty companies on the open market and decided Carchex was reputable and that they were good. Devin was my rep and his superior was James. They were very professional and they explained everything that needed to be explained in detail. They did this a couple of times over and over. They answered everything I needed them to answer. I got the basic coverage just to cover the vehicle in case something happens.

It's been almost a month since I signed up and I have not received my contract in the mail. I get 30 days to cancel but I have not had an opportunity to read through the details of what I signed up for. I called and supposedly the confirmation email had the contract. It does not! You lie. I feel like you are stealing from me. I need to call tomorrow to cancel because I don't have a clue what I signed up for!

Carchex had the best price for the options I needed. There's about a $200 difference in price compared to other companies. Also, Carchex's engine transmission part caught my interest. I liked my rep from there too. The only thing I'm not happy about is I haven't gotten my policy yet.

The purchasing process with Carchex was good. I talked with the salesperson and he helped me out and gave me a quote. I talked to him before I got the car and I sat on it for three days. He called me back and left me a message, and I called him back. He said he was gonna give me the same price that we talked about. I can make payments and it won't charge me extra. It will stay the same.

I talked to the reps on the phone and gave the mileage on the car. They told me what they covered and I liked it better than the other guy. So, I signed up with Carchex and they sent me a thing in the mail. Some companies didn't want to offer electrical services but Carchex did even though it was little less miles than some of the other ones for the mechanical side. They gave me the best overall warranty for my wife's car. So far, everything has been fine and I would recommend them.

The rep was really nice and helpful. The purchase process went well. Now, I'm hoping that they sent me something I can review.

The rep knows how to talk to people and how to represent the company and himself. He was the main reason why I chose Carchex. There were five other companies that does what they do but he talked me into joining them. I liked the way he carried himself and what he was saying. He was knowledgeable and very good at his job. Everything he said was right on the money.

Both my rep and the manager were good to work with. So far, the service is good. As far as the selling part and getting me something that I was comfortable with, it was good to go.