CARCHEX Reviews

I got an extended warranty from CARCHEX for a 2013 Hyundai Sonata. It's way out of warranty, and it's got 94,000 miles. So, I wanted to make sure if something happened, I could hopefully get something covered. The sign-up experience was pretty easy. Their rep explained everything. The price is good.

I wanted additional coverage for my vehicle, and I Googled it, and Carchex came up along with a few other companies. I liked the price point of Carchex, so I called them. They asked me what exactly I was looking for. They offered me a quote. I said I had to take some time to think about it. They offered a cheaper rate, and they let me know that I could cancel at any time.

When I called Carchex, it was the lower price compared to others and still provided the coverage I needed. The rep I worked with did a good job. She knew all that like the back of her hand. It was conversational, but she knew all those numbers. I like their coverage for the price. And it was a good price, and it covered me for 60,000 miles, and so many years. I also like not having to worry about some major repair or if something comes up. It's covered, ‘cause it's pretty comprehensive. I like their reputation too, ‘cause some other companies have something with the Better Business Bureau.

I got my package from CARCHEX and it looks great. So far, so good. My son bought a car, and we were recommended to use an aftermarket warranty. He was like, “Dad, you should use the same thing for your truck because it's out of warranty.” I know my engine has potential problems, so I said, “Okay, if this is a new engine, let me just do that since the factory warranty has expired.” My research showed that CARCHEX is very good. My son thought the rates were good, and he thought the system works great. The sign-up process was exceptional. It was very easy. The personnel I talked with was very kind. She was very professional. The thing that's important to me is that the journey is smooth and easy.

I had used CARCHEX in the past, but I'm glad I didn't buy it the first time I called because when I called back the second time, it was a lot less. The representative who helped me get signed up was great. He explained everything and got me going. He was extra helpful, found some coupons, gave me some discounts, and I was happy with it. My plan is month-to-month. Anybody considering CARCHEX should call at the end of the month because that's when I got a much better deal. I was going to pay almost $160, but when I called back at the end of the month, the representative had some deals. I appreciated that. He was cool, thanked me for my service as a veteran, and was good.

CARCHEX was referred by one of the mechanics who worked on my car. I also went with them because of the vehicle I had. I wanted to ensure they knew what they were doing. In terms of CARCHEX's customer service, they did great. Their reps were very helpful and informative.

Knowing that my car is older, I decided to get a service contract. Be it next week, next month, or next year, $1,000 is not that much to pay versus what might go wrong. CARCHEX was one of the few ones that take 2003 cars, so I went with them. I got the basic plan, but it will keep my car running, which is good. The rep who helped me sign up kept me on hold for 15 minutes and said it'd be a while, then he came back. He was shocked I was still there, but he did come back. I got a handbook from them and it was good that they have some sort of legitimacy. So far, my experience with them has been pleasant. I recently found out that they charged me twice for the same month, but they said they'll have it fixed out sometime this week.

I’ve been happy with CARCHEX. Due to the cost of repairs, I decided to purchase an extended warranty from them and everything seemed to be pretty straightforward when I signed up. So far, they seem to be professional. I've been with them for about three years, I've used them for a few claims, and everything had been pretty good. Also, I haven't had an issue with their customer service and the way they do business. They seemed to pay their claims quickly and they paid some good claims for me. Plus, the pricing is pretty fair for what you get from them compared to some other companies I tried. They are the best I've dealt with.

Enrolling with CARCHEX was fine. I liked their reviews and the pricing. The price is a little high compared to coverage I've done in the past. I haven't had it too long to know if it's good or not, but I like the peace of mind of not having to come out of pocket for potential repairs.

I researched on the web the various different reviews of the providers, and CARCHEX seemed to have the best combination of the features that I wanted and price. The sign-up process was a little dodgy. I kept asking questions and saying I needed time to think, and they kept trying to pressure me, and the price kept coming down. So, while I got a good deal, it would have been a little more to my liking to have just been given what the good price was rather than it seemingly them fishing for suckers.

I just started with Carchex and my sign-up experience was fine. Everything seems good.

When my warranty ran out, it was too hard to reinstate it. Also, the price doubled. My brother-in-law, he's a finance officer at a car dealer, said that CARCHEX would be better than the dealer. The sign up process with CARCHEX was quick, and they had to put down a deposit, and that was it. It was okay.

I have a 10-year-old Cadillac with 123,000 miles on it. And the warranty that I originally had expired on it. I was looking online to see if I could continue the warranty, so I called a couple of companies up. AutoCheck was one of them. CarShield was another one. Zurich was another one. And Carchex was the best thing for the buck and the most amount of coverage. They were also straightforward. I was online when I was talking with them. When they would tell me a certain package, I was able to look up that warranty coverage package online.

CARCHEX gave me a better rate than CarShield and CarShield screwed me over. Because they set it up, and they never pulled payment, and they were, "You no longer qualify for the platinum warranty and it's going to be $185 a month." I was, "No, it's not. Goodbye." I called CARCHEX and they were, "Oh, no, we'll do whatever. It's 130 or something." It was a lot better of a deal and the lady was super comfortable. She was nice and she helped out a lot. So I was, "All right. Fine." Signing up was simple and smooth. It was just, "Here's what we can give you. Here's how much it costs. What's your card number and how are you paying?"

An extended warranty might be a good thing to have, and I decided to get one because you never know when something could happen. I haven’t needed to use the coverage yet. I’m still within the first 30 days, and I’m still not certain that I’m going to keep Carchex.

My vehicle was getting older. I looked up CARCHEX online and since I was looking for something that would cover all the extras, and they offered that to me, I went with them. My experience with their rep was normal. Nothing outstanding. I have not utilized the warranty in any way yet but so far, I give them 5 stars.

I bought a van and was advised to get a warranty on it because of the mileage. Fords are common to have problems on transmissions and engines, and that's an expense I wanna avoid. I asked AI what's a good company to go with and it said Carchex has the best customer reviews. The sign-up process was easy enough and quick. I did the math, and it was well worth it. I got about 50,000 miles worth of coverage, and Carchex gave me over five years.

The rep was very polite. He was consistent. He gave me options based on what I already had, because I wanted to compare apples to apples and not apples to oranges. Everything that's in there with these companies, like CARCHEX and Endurance, has so much fine print that you don't know everything that's covered and what's not covered. It's in the policy or the contract, but it is just so fine print tuned in areas that you know this is covered on page 7, but it relates to something that's on page 12. So, I'm hoping I got what I needed and I can move on. But the rep did a really good job during the sign up. Everything went well. He explained it to the best of his ability.

I talked to my mechanic about a car warranty program and he told me they’re all scams except for a few. He had worked with Carchex and had a positive experience. He said they’re reputable. He gave three different companies to look at and I called Carchex a couple of months ago and went with them. It was easy, and it was great dealing with the rep. They said there’s a 90-day period before it goes into full effect. But the car is fine, so I wasn't concerned about that.

I would recommend CARCHEX if you want an extended warranty. I had a lot of questions because I was exploring. Their rep explained in detail and gave me scenario-based things. She was good and informative. CARCHEX provided a monthly plan option instead of paying all at once. And you're investing way before. If something happens and I have to pay 10k out of my pocket all of a sudden, just to be on the safer side, to not fall into the bucket and have this extra guarantee to start paying even from before so that CARCHEX company can help pay for the cars.

I renewed CARCHEX several times. I initially saw them on a commercial, on an ad on my phone. I checked into it, and I've been very satisfied since I had them. I’ve had them for longer than three years. Everything has been good. I had no problems with them. I haven’t had any problems with their claim process. I have recommended CARCHEX to friends and they’ve purchased.

It has been a month since I've had CARCHEX. I was worried about having problems with the transmission down the road. I have a certified used thing on the car, but it doesn't control any of the electronics within the transmission, and the transmission control module. CARCHEX was one of the few people in Massachusetts that covered. The car has 43,000 miles on it, so I wanted to keep it.

I bought my truck from Carvana and it had a warranty that lasts up to 4,000 miles, and it's got 100,000 miles on it. I wanted to make sure that if anything major happened to my truck, it was covered. I was looking on the internet for an extended warranty, and CARCHEX was one of the first companies that came up. I looked around, and when I called, CARCHEX had the best to offer. The rep that I talked to was very clear and very easy to work with. There was no confusion. It was a good experience. He was very nice and cordial. Everything's been fine.

A family member who has Carchex recommended them for our used vehicle. We signed up and our experience was pleasant and smooth. The reps were good. I have received the contract and it's exactly what was described, that it was going to come in the mail.

CARCHEX was the only one that would put a warranty on a 2002 Ford F-150. Everybody else said it was too old. I got powertrain coverage. They can only do the motor and transmission on the Ford. I do have one on my Jeep as well. So far, they seem good. For my truck, I could file a claim after three months and 200 miles, and then on my Jeep, it was 40 days and 250 miles. I hardly ever drive them anyway. They both sit most of the time. As far as their price, it was reasonable. Customer service is good, too.

Getting everything set up with CARCHEX was, overall, good. The person that I worked with was very helpful. He tried to meet my needs. Finally, when he met my needs, he convinced me. So, we signed up. I got the coverage next to the Platinum. I didn't get the highest one, but the deal that they gave me did make sense. I'm happy with what I got. I haven't had a chance to do a claim yet, but I think it's worth it for what I'm paying. I'm paying 69.99 per month. When I use it, it would be a deductible for a $1,000. After three months, then it'll be a $500 deductible.

My factory warranty expired and I got 70,000 miles on my car, so I wanted to make sure, if I have some issues, I have something that's gonna cover it. I read about Carchex and tried them out to see if they're gonna do what they say they're gonna do as far as fixing my vehicle without any issue. Signup was smooth. The guy that sold it to me is a salesman and he answered my basic questions. I just got the warranty and it's new, but one thing I don't like about Carchex is that I gotta get 1,000 miles before I even use it if I need it.

I looked up the top three insurance companies, and when I called Carchex, I talked to a really sweet lady. I had been in contact with Assurance, and the rep was fine upfront, but he kept calling. I told him my mom had just passed away and I couldn't have him pressuring me. Then I thought I was just gonna go with Carchex ‘cause the other lady was nice. She was amazing. She was very kind and supportive, and there was no pressure, which is what I liked from her. She told me I could use the warranty after 4,000 miles or four months, and that was fine because we had an extended warranty with the dealership. The price was also reasonable from what I looked around.

CARCHEX worked pretty fast in setting up everything. They did everything pretty smoothly. The price is not bad. I like my coverage.

I have a younger vehicle with a lot of miles on it, and it's very expensive to fix. So, it was time to get coverage. I did a little shopping around, and spoke to a couple of other companies. The reviews were also a big part of it, including the terms for reimbursement, if ever needed. I had a very wonderful time speaking to the CARCHEX rep. He was very clear on it. He said, "I'm just going to give you the best price we can give you right now. And why don't you tell me what you think the best price will be based on yours? And if we can meet it, then we'll meet it. And if we can beat it, I'm going to beat it for you.” It wasn't like, “Oh, we beat it by 50 cents, so go ahead.” So, the feel of honesty and the no bullshit , let's-get-this-done type of mentality really helped me out. The person I spoke to was great. So, they definitely did their job, even to the point where I actually got a quote for a second car.

I searched online for the competition for Endurance or CarShield. I found CARCHEX, and I was able to dive into the positive reviews. Even AI had a positive review about CARCHEX. The consumer opinions were the driver for me to say CARCHEX is the best option right now. I will definitely recommend CARCHEX. The first thing is the first impression. The connection with the customer service was very pleasant. Instead of speaking to someone about car sales or product sales, it was more of a conversation about the benefits, and the security, and the freedom that I have by having CARCHEX. So, I am happy. Nothing was pushy. Everything was just compare and contrast, and everyone let me decide. The professionalism has been great. One thing that I would like to change is that I have not heard from CARCHEX, not online, not on TV, and not on radio, and not on paper.

I searched online, and I saw some reason to pick CARCHEX over the others. Their representative called me. It seems that he was pretty persistent and called me a few times. In a sales way, he was not rude, but he was aggressive to close the sale. Other than that, I was told it was $10,000 worth of repairs every month that I renew on cars. That would cover a whole lot of things. As far as payments, I like the monthly instead of a big lump sum in the beginning.

The first person who attended to my call was a pleasure to work with and gave me the information I needed. But I'm not sure if I'll continue with Carchex. I've been calling every day to find out how it’s going to work with my car. The rep told me that they would send the information about the policy in Spanish but I received it in English. I need to read it in Spanish. They also told me that I have 60 days to review and that if I agree, that’s okay. If I don't, I can call and make the final request.

I wanted the best, and I believe CARCHEX is the best coverage for my vehicle. I like their mileage limitation. They gave me options to choose from, but given the needs of my car, I asked informed questions because I already had insurance before. So, I knew what I was looking for as well.

The customer service rep from Carchex that I talked to was cool, and his patience and transparency stood out. He called me back at the time that I told him to call me back and followed up with me, and then we set everything up. Having the warranty provides the relief of knowing that if anything happens to my vehicle, I have coverage. It’s an affordable warranty and everything is self-explanatory in the website.

From the very beginning, the team was professional, attentive, and responsive. Every claim I’ve submitted has been handled efficiently, and there has been no unnecessary delays in approving repairs or processing reimbursement. Knowing that I could rely on CARCHEX during a stressful vehicle repair gave me real peace of mind.

I was looking for full coverage and went with Carchex for the price. They offered to me at a certain price, and the rep could tell I was thinking about it. He dropped the price again. The deductibles were a little higher than most, but I'm not one of these people that drives a car and thinks you never had to change the oil. The car I was driving got 80,000 miles on it. It never had any kind of extended warranty on it and my girlfriend's going to start driving it. She drives about 35 miles one way, so about 70 miles every day.

My warranty went out a long time ago and my car is getting ready to be paid off. Most of the time, when cars get paid off, something goes wrong. I decided to get an extended warranty and went with CARCHEX. My daughter had looked it up for me and told me to give them a call. Signing up was very easy. They were very professional.

I run a rental car business and I hadn't heard of Carchex before, but I knew they were rated highly. I spoke with a nice guy named Justin, and at first I wasn't going to go with CARCHEX. But he gave me a lot of incentives and bonuses, including unlimited miles. He dropped the price once for my military service and another for me to get the service. I got everything that I wanted in the package, which includes the key fob replacement, the rental car assistance, the towing, the 500 miles and everything that they cover. You need 500 miles in 25 days to use the contract, while most people do 30 days and 1,000 miles. I’ve been with Carchex for about two weeks and I got the vehicle service contract today.

I've signed up for CARCHEX, but I haven't used it yet. I like the price and the coverage. I had Endurance, but there were so many issues. So, I went with CARCHEX, and they know I'm a rideshare driver.

The vehicle that I wanted the warranty for is a diesel pickup, and there are a lot of warranty companies that do not offer a warranty for those types of vehicles, which is why I went with Carchex. The signup process was quite simple and didn’t take much time at all. It was uncomplicated. I signed up for it quite a while back and it was on automatic withdrawal from my debit card. When I had a fraudulent charge on my debit card, the bank canceled my debit card. I completely forgot about that, and the email that Carchex sent me saying I needed to update my payment method came into my junk email and I did not see it in time. So, it canceled on me. But when I realized that, I called and re-upped it. Since I did it the second time, it's probably been at least six months.

CARCHEX was the top five for the best warranties when I googled it. I called and spoke to someone to sign up. It was very easy. Also, the coverage was a lot cheaper and has lower deductibles.

I got Carchex two weeks ago and signing up with them was good. There was clear communication of what the product does. I got the powertrain coverage which is the Gold Plus 'cause my vehicle, an F-150, has high enough mileage. That's pretty much full coverage.

Bryant was the best Customer Service Rep I have ever had in my 44 years of living. He did everything I could hope for and was amazing to work with. Made changing, updating and cancelling policies so easy

I spoke with a Carchex representative and I was able to get a good deal. I have health issues and the representative hooked me up with a couple discounts. I got a great price for the platinum coverage and I got a little off on some of the details, but it's all right. Either way it goes, it still works out. I've got my hard copy too.

My vehicle got out of warranty, and I decided to keep it at least another three or four years. So, I thought I'd get some coverage. I used AI to help me select which would be the best type of warranty coverage. The CARCHEX rep was very good. I got the eight printable pages by email.

When I bought my truck from the dealership, they gave me a three-year, 36,000-mile warranty on the truck. I signed up with Carchex to have an extra blanket of coverage in case something happens to my truck after the three-year warranty that the dealership gave me. In the event that something happens down the road, I'm not forking thousands of dollars out of pocket. I just had to drop $2,000 on my son's Jeep, and we haven't even had it for six months, so I know exactly how expensive repairs can get.

I did some research, and Carchex seem to be rated a little higher as far as customer satisfaction. When I signed up, it was a pretty pleasant experience. The rep told me why Carchex was a better option than some of the others. They did their sales pitch, but it wasn't pushy. It was factual and I didn't feel like I was being sold something. I have peace of mind having Carchex.

Modern cars got their issues, and when they go bad, it's usually quite expensive because of the computer stuff that's involved. I looked around, then I read an article on car and driver magazine. Car and driver gave Carchex the highest rating, so then I called Carchex and the deal was awesome. However, I didn't realize that I had a five-year factory warranty instead of a three-year warranty, but as soon as I did, I canceled that. Carchex was very good about refunding the money that I paid them. It was prompt, no questions, and no pressure to keep it. So, I said, "When I get to the end of my warranty from the factory, Carchex is who I’m going with.”

I was looking to get a policy with the basic powertrain. I search CARCHEX up on Google. Speaking with their representative was easy, but it took some time to get the policy. Other than that, I really like their patience.

CARCHEX had the best reviews across the board. Also, I called different dealers, and most of the major ones deal with CARCHEX. They got something for everybody. They gave me options, but I requested the best one for my budget. I've been with them for two or three months. I haven't had any claims. I bought my car from the dealer, and I bought CARCHEX 4,000 miles before the other one expired. Good customer experience so far.

I wanted to have protection as I bought one used car and I have my own car that has more miles on it. I looked at different companies, and CARCHEX was the one I wanted to go with. The signup process was very easy. What stood out the most was the ability for the phone representative to email anything that I could look at. I also like the ability to cancel. It's month to month coverage.

I've had CARCHEX for several years. Filing a claim is a piece of cake. The dealer does it. I do not have to do a thing. Renewing my policy has not been a problem, too. Overall, I'm very satisfied.

I purchased an older Boxster Porsche, and just doing the research, I figured when these things break, they break expensively. So, it made sense to get something to cover the drivetrain. When I looked overall, CARCHEX for the price had more value. Signing up was straightforward. There was some kind of online quote, and then they made arrangements to speak with me. Their representative explained the program and how much it was. I got the policy, and an attachment email so I could print that out. It would have been nice if I had like a plastic card that I could just carry with me in my wallet that would say, “Well, here's your policy number. Here's the numbers you call,” this, that, and the other. I haven't had to actually make a claim, but the sales experience was fine.

I've been with CARCHEX for two months. I'm almost to the threshold period thing. I was told not to go with American Auto Shield. However, CARCHEX had the same thing as American Auto Shield. They act as a third-party. Their rep was honest and straightforward. Had some chit-chatting about other random things. He seemed relatable. A talkative dude in a good way. He was knowledgeable of the product and kind of posed a lot of the anxiety of at ease. Especially spending money to where hopefully whenever something does happen, CARCHEX follows through with it.

I looked up a couple of companies online and CARCHEX had pretty good review, so I called to see if I could get a quote. So, from the quote, I went on and purchased. It was very pleasant when I talked to the rep.

Absolute garbage. Water pump failure on an Audi. Got a quote for $2800 and $2900 from 2 different shops. Carchex is only paying $900, and I have a $500 deductible. So, I get $400 for a $2800 repair. Bought the plan from Carchex, but it is actually run by American Auto Shield. This is worthless. Run. Save your money.

I got Carchex after 2 very long RECORDED conversation with their sales people. I asked all the pertinent questions such as how long before I can start using it, how does it work, will I be denied for ANY reason, what will I need to file a claim if something happens, etc etc. 3 months into the plan my transmission died very suddenly and with no warning. When I went to file a claim they told me I needed the maintenance records from when I bought the car TEN years ago and if I couldn't find them then the claim was unusable.

I did a lot of research on different things, and I liked Carchex's approach. Also, the reviews are completely different, one to the other. I signed up at the end of the summer and there's a claim being put in now. The vehicle is in the shop and they're handling everything. Carchex is very good, and I highly recommend it. Their pricing is fair compared to the other companies around. They're in line with what's out there.

My friend found Carchex and told me about them. I like that I'm on a month to month payment with them, and signing up with them was very easy. It was on the telephone. I gave them my credit card information, and they sent me a contract. They were very professional and patient. Carchex is a great company. They have good rates as well.

I just purchased an extended warranty through Carchex. There wasn't room to add an extended warranty in my loan, so I had to purchase one myself. Carchex was a little cheaper, and their warranty was a bit longer. At the time I signed up, the sales rep was very informative, polite, and helped me through everything. We had a nice conversation. I would recommend Carchex.

I got Carchex because it was the one that the dealership offered when I bought my car. After it ran out from the dealer, I just renewed it on my own. Their price also seemed comparable to all the other companies out there. The sign-up was very easy, too. They told me everything I needed to know. They were very friendly and knowledgeable.

We had some vehicles that were coming out of warranty, and we found Carchex online. My office did the research and thought they were the more qualified company. There’s a $1,000 deductible in the first 30 days. But we can’t use it within 90 days. After that, there’s a $250 deductible. There's a $10,000 maximum limit per month. Carchex covers the motor, tranny and suspension parts. We were told it covers multiple things, and from looking at the contracts, it looks like it does. We have Carchex on five vehicles. If I use it after the 90 days and it doesn't work on one vehicle, I will cancel all five policies that same day. So, we're hoping that it works and that it is what it says it is in writing. Our only concern is that one stipulation about the contracts being in my personal name, and all the vehicles being in the same company name.

Very satisfied with how they managed my repairs. My car had low mileage when the engine failed. They Examined my engine to determine cause then gave me a new engine. They only provide engines with mileage same or less than original engine. The agents I spoke to were very polite and helpful. It took a few weeks to process this claim to completion, but it's well worth the wait.

Great customer service overall. No issues. I have my car and my daughter's car in the system. Love it.

The separate plans have very high deductibles for the first 3 months. Salesman reminds you consistently regarding credit card payment. High mileage vehicles are prey to unusually high premiums.

Just started, but rest assured I will rate the service and the customer service that this firm provides its customer, and I will do this regularly during the life of my warranty coverage.

Carchex has been a huge and costly disappointment. They refused to cover the testing costs needed to determine what repair was needed and then denied another legitimate repair needed. I would never recommend using them!

Automatic monthly payment made on my account for years, first time something happens and I filed a claim it was denied or the part needed they said wasn't covered and I know it was, it stated it was covered in the contract, so this is a SCAM COMPANY, they take your money but will not help when truck/vehicle breaks down.

I got a new BMW convertible, and that brand needs a lot of maintenance in general. I didn't know the car and Carchex seemed affordable. I found them through internet searches on who is competent and affordable. They offer a month-to-month operation and I could keep it for two months or two years. I also considered people's experience when they had to use it.

Bought two policies and made a couple of claims. One for wheel bearings and yesterday for the electronic trunk latch. In both cases, the amount covered was significantly lower than the cost of repair. It was $537 for the trunk latch at the dealer after all the labor and tax; I'm in Western, PA and the labor rate isn't like a big city! Carchex contracted coverage only covered about $240 with a $100 deductible. So the repair cost me $400. The experience with the wheel bearings very similar.

I heard about Carchex, so I gave it a shot and tried to join. The rep was wonderful, and the coverage is good. I've gone over it and I like the coverage. I can give them an A-plus on that.

I searched for extended warranty providers and Carchex was the first non-sponsored result on Google. My choices were between them and another company. They both had about the same reviews, but Carchex ended up being marginally cheaper per month than the other company was, so I ended up going with them. The salesman tried to upsell me, but that's a classic salesman doing their job.

I used ChatGPT to give me the list of the top car warranty companies, and it gave me four of them, of which Carchex was one. Chat GPT gave me a comparison chart and also some customer feedback that was useful in my decision. However, the sign-up was a little more complex than I thought it was going to be. There was quite a bit of back and forth before we got to actually settle on me signing up. But they seemed to have the most complete package at the time.

I have a 2018 Chevy Volt and I had a Chevrolet Platinum Protection Plan that I got through General Motors when I bought the vehicle brand new. I was running to New York, and the AC stopped working all the way down. They had to do the compressor, and some relevant parts, except the fuse. They covered it all, which was an expensive repair without the warranty. At some point, navigation had developed an issue, and they covered it as well. They stood by the contract. Whatever they promised or intended to be covered, they fixed it at the Chevrolet showroom. That motivated me to look into some options, and that served me well. The warranty expired last year and I got coverage.

Carchex kind of screwed me over. I didn't have my car around when I first signed up, so I just guessed the mileage, and I guessed way over, and I didn't realize. They never said to give them a follow-up or anything. They didn’t say I had to call back and give them the exact mileage. Something happened with my car, four months down the road. Then, when I had turned it in, they said, “It's only two miles over the mileage you gave us.” I said, “It couldn't be because I didn't drive 15 miles to get to the dealership.” I didn't realize that I had given them the wrong mileage, and it just never went anywhere. They didn't cover my car. They said it was, before I signed up. The guy looked at the notes and said he saw that. He said, “This is the estimate,” but they still wouldn't cover it. The guy said that he's seen in the notes that I told the guy, “I don't have the car. This is what I think it is.” Nothing came out of it. I just ended up having to pay out of pocket.

I got an extended warranty with Carchex that I signed up for over the phone. I had checked them out online, and it just seemed like a pretty good way to go because my vehicle did not have an extended warranty. I liked the deductible and the monthly payment. Their reps were fine, and it worked out well.

I found Carchex online and I signed up with them because their rate does not change after three or five years. It’s till the time I end the contract. When I reached out, I didn't have any problem with the reps. Some of them came off as like a car salesman, but the woman I spoke to was professional. She explained everything to me. However, I felt pressured. I work from home 100%, so I'm averaging 3,000 miles in nine months. I'm thinking that I don't need the warranty, ‘cause I don't really drive my car. The $110 a month is being wasteful that I could be using somewhere else.

I bought a used vehicle. I wanted some type of assurance that I would not have to completely pay out of pocket if something happens. I went with Carchex and the customer experience signing up was excellent.

Very detailed review of repair claim. Was explained by customer service. Answered all my questions. I got a quick response through my email and a phone call. Adjuster response was very fast and the process was simple.

Carchex seems more comprehensive in its coverage, compared to other companies. Their reps were friendly as well. They were personable people, and seemed to really care about wanting to help get you into the right service plan. Signing up with them was a positive experience. The cost could always be improved. Everybody would always like a lower price these days.

I was with Carchex and I paid my money for several years, then when I had something wrong with my car, they refused to pay. I had a problem with the axle and they said that Mercedes was charging too much. They wanted to supply their own part and ship it into Mercedes, and mercedes would not accept it. They want to have their own part, and I don't blame them. Carchex was going through a lot of rigmarole, back and forth, and communicating with the dealer. Carchex wouldn't pay what they asked, so I canceled my membership. I was no longer interested in them. I went to somewhere else and paid from my pocket.

All tow trucks were busy that night, so we called Cierria Towing. They brought the flat bed tower, which I saw, thrilled…very professional as well! We were right by the tow truck trucking office too!!! They made our day!! Thank you.

Thank you CARCHEX for a great experience. The extended warranty claim was handled quickly and professionally with fast approval and no unnecessary delays. This made the entire process stress-free, and I am very satisfied with the outstanding service from CARCHEX.

Never purchased a warranty from this company. Because of a mistake that their agent made they voided my warranty and denied a $5000 claim!! Do not purchase a warranty through this company. You will regret it and it also took them a month to figure this whole mess out!!

Horrible company ever!!! They lie. Give you the run around! Inspectors take forever to inspect the car and then won’t use dealerships parts. Wants to ship parts out. They say 24 to 48 hours. It’s been 4 days!!!! Rental ran out and they won’t extend it! Stay away from this company at all costs!!!!! They wanted to cover it if I took it to a muffler company to do engine mounts and transmission mounts and they lied as to when the parts arrived at the dealership. Stay away from!!!!

CARCHEX is a scam. They deny all claims I purchased. The policy was sold to me as 25 days or 500 miles. They denied my claim and stating it's 25 days and 500 miles. This is pure scam. Do not sieve 1.00 I’m putting in a law suit and all recordings will be handled in court. I actually purchased two policy. Both claims denied.

2 years paying; due to government shutdown called to cancel and not have a deduction, that money was for my electric bill. Bobby from customer service offered to deferrer the month and pay the next and I accepted; two day later money is gone. Called back and Mariah said that can return the money if I agree to pay double the next. I complained saying I wasn’t told that. Her attitude was that they were trying to help and didn’t want the options. Requested my money back and cancellation and she said if cancel no money back or prorated month either, just hold the policy until the end of the month. Stay away from them!

It is a scam. Plain and simple. Stressful to get the full amount. Terrible CS and even the mechanic they recommended said they were always a problem to deal with. Forget the 100 deductible cost. I paid a fortune for a covered repair. It is the worst firm I ever dealt with. Unresponsive, a scam, thievery and a pain to deal with.

CarChex is a complete scam! I have been paying 169.99 a month on the best plan for my 2014 Audi Q5. My alternator was no longer charging my battery so it’s a done deal right! The adjuster who spoke to my mechanic said they will only pay $417.00 toward work that costs $2,228.00. And said they can give the parts! You would think they would replace it my genuine part with the same a German part. No! This pion said they can send in Japanese parts !!!! Are you kidding me ? Japanese parts in a German car ?! I was mortified! The adjuster is a complete idiot! When I call “Carchex” I have to go through all these different departments such as car shield and American Auto Shield! So guess what! Carchex sells you the extended warranty but it’s American Auto shield that is the underwriter for the contract! A complete scam.

Buyer Beware, the extended service contract provided to me back in 2021 is absolutely worthless. I paid over 4K for nothing. Both times I filed a claim, the administrator refused to pay the market labor rate. SAVE YOUR MONEY and pay out of pocket if the need arises.

I bought a premium product with a $100 deductible. My son's Nissan has had some problems with the check engine light and we have taken it in to the Nissan dealer to get repairs. The Nissan rep has said that he has experienced long delays in getting approval for parts, which in turn delays the return of the car to us. And when parts finally get approved, I still pay several hundred dollars out of pocket for parts that meet their quality standards. I would have been better off never getting the policy and just paying for the repairs. Also, I contacted two CarChex reps and never heard a word back.

I have a 2015 BMW 428I with just over 120k. The 1st time that I used the policy after 8 months and paying $180 a month was for a battery and suspension. Only gave me $100 for a $600 battery and didn't cover the suspension stating that I had a leak that caused the issue with the suspension. But I gave them another shot. Low beam head light $485 didn't cover that are the Struts stating that the struts was cause by a drop in the car. What the? The BMW dealer in Dallas Texas stated it was from hitting a pothole and one in the back not covered as well.

Do not, I repeat, do not pay your money for the extended warranty for Carchex. I'm going to tell you how they just done me. I got a Dodge Challenger. I had the car for 3 years, no problems until recently my a/c started to blow hot and I also somehow got a hole in my tank. Call them, they said take it to the repair shop of my choice. I decided to take it to the dealership. My car been at the dealership for 2 weeks waiting to get fixed. They call me today 6/20/2025 and declined everything. Remind you my a/c and fuel tank is covered under the warranty. So my advice to anyone thinking about getting the extended warranty thru carchex please do not waste your money on them. They will find any excuse not to fix your car. Take my advice. They just did it to me

Carchex had no issue taking my $2299 for an extended warranty on my 2019 F350. It now has an oil leak on the upper oil pan. A very reputable repair shop has said it is leaking, as well as a local Ford dealer, and Carchex has denied the claim stating it is "seepage" and not a verified leak. Repair shops both state it needs to be repaired to avoid further damage. Would not buy another extended warranty as this is how claims are denied so will pay the $3500 out of pocket to get the truck fixed.

I can’t express how disappointed I am with your company. Please review claim #**. First, I completely agree with your decision not to cover the initial estimate; it was ridiculous. After much back and forth, you finally agreed to pay for the cylinder head replacement, but again, at your costs. While the dealership covered the majority of the costs, I was still left with a bill of $2,076 that I had to pay to retrieve my car. I thought I was paying for a warranty to avoid these out-of-pocket expenses. Now, I am trying to get my thermostat fixed, and you are still denying the claim.

I'm not going to go into a long, super-detailed account of what happened with this, um, "company." The important thing to do is to just take into account all of the one-star reviews. 99 percent of all complaints are all centered around this, um, "company," not paying when claims are made. It doesn't matter if the bogus plans they offer are silver, platinum, diamond, or 24 karat gold. The bottom line is that they are NOT going to pay when it's time to use auto repair services. So, my story is not unlike any of the others. I bought a policy. I tried to use the policy for repair. This lacking "company" balked at paying. I paid out of pocket for the repair, AND, apologized to the repair shop for having to deal with CARCHEX. (I had to do a revision of my review because I was sort of making personal insults. So, in light of having my submission read by other people who may make a bad decision and me being able to help, I removed my slightly naughty remarks.)

Took my 2013 F-250 Lariat into a good local shop for a few repairs. The shop called CARCHEX and told them about the repairs. They said they would send someone out to inspect. I had a bad uplift pump/ body mounts ball joint and drag link. This company didn’t want to pay the shop prices for OEM parts. They wanted to use internet crap cheap stuff and only would help with the uplift pump. I called customer service myself and talked but these people they are clueless! I paid for the best package but only got $500 into a $3800 bill.

Unethical and misleading advertising, from a fundamentally unethical company! When I purchased the policy, I asked the agent whether I could do any covered repairs at the dealership. The agent said "ABSOLUTELY!" What he did not tell me was that they will not approve original equipment (OEMs) or the labor rates of a typical dealership. They also "neglected" to let me know that they don't cover screws, hoses, and all sorts of auxiliary items that repair shops will not put back into the car in fear that they may fail.

Don't be fooled. They don't tell you that they only pay a portion of the cost for parts and labor. From that they subtract your deductible. On a 1650 bill, they paid 570. I had to pay upfront because they have a poor reputation with repair facilities with making payments or timely payments. Wish I'd known CarShield and CarChex are the same crooks.

Do not use this company. They won't cancel my policy/warranty even though I've asked them to multiple times. They won't stop charging my credit card when I asked them not to. They won't take me off auto-pay.

Not an absolute scam but you certainly do not receive what you expect from this company. Their sales pitch and website make it sound as though you can “pick any repair shop you want including the dealership”. Get an estimate for the work, call to gain approval, have the vehicle repaired and pay your deductible. Wrong. They rely on “national average repair rates and aftermarket parts costs”. What that means is that actually repairing your car will cost far more than their data shows. So you should be prepared for the program to cover maybe 50% of the cost before your deductible. For most repairs, you’d be better off if you simply saved the upfront cost of the warranty program and paid out of pocket for future repairs. Perhaps not a scam but certainly not as advertised on their webpage. Stay away.

They deceive. If repairs are needed, they will find a reason to refuse to pay for the repairs. If you terminate the contract, they do not return the full amount paid under the contract. If you haven’t used it, they still don’t pay. They count how long this contract lasted and calculate the money. They lie.

The experience has been fantastic! The staff was helpful and friendly. I would recommend them. Awesome customer service! Very good experience. ABSOLUTELY AMAZING!!!! Everything was done well at a reasonable price.

Strong customer service reputation. Very good experience. Awesome service. The staff was helpful and friendly. I would recommend them. Awesome customer service! Very good experience. Very satisfied and would use them again in the future.

I purchased their Titanium plan which covered primarily bumper to bumper with $100 deductible. Was told can use any ASE or dealership for repairs. If you buy this plan, expect to pay out of pocket for much more than the deductible amount. They will lowball labor and parts prices. This plan through Carchex is administered by Royal Administration Services. I submitted two claims at different times. The first was for non working AC and a malfunction control arm. Total bill for both these repairs were $990.55 in which they paid only $517.59. Per the mechanic, they would only pay for a used aftermarket control arm part. I was told by the mechanic they could not warranty a used part, so I ended up paying out of pocket $472.96, well over the expected $100 deductible.

Enroll with Carchex and paid 5 months, my brake & ABS light came on my dash, Had my car look at by a license mechanic on his computer and the repair cost $4,000. Had my mechanic call the claims and he was told need to show cause? I paid my mechanic $130 to check my car. Also I talk to the claim and ask them email me what is needed? They say can't email me and I told them I'm not a mechanic and what else is needed? After 20 minute over the phone I decided to cancel my plan. My car 2008 LS 460 Lexus only $20,000 miles like new.

CARCHEX IS 100% PURE ***GARBAGE*** Please DO NOT GET THIS WARRANTY COMPANY!! I was a year into the policy and my A/C compressor went out. I filed a claim and once it got to the adjuster who supposed to pay for the claim they denied it! The adjusters will use every excuse to not pay the claim. I went to 3 different mechanics over a 30 day period including the dealership and everyone said the same thing that the A/C compressor was NOT WORKING AND THEY STILL KEPT DENYING THE CLAIM AND THE A/C compressor IS SUPPOSED TO BE COVERED ON MY POLICY.

I had purchased the platinum package for my Audi. After about 4 months after having my plan, my check engine came on and took it to one of the only places in this city that fixes European cars. It ended up being the factory turbo had went bad and needed replaced. This is a standard part for my car to have a turbo for the engine to run properly. I have been trying to contact Carchex several times to get reimbursed for this cost, but cannot get any help or response!

I keep paying and making payment after payment and so far NOTHING the salesperson promised would be covered has been. I was never sent a "welcome package". I'm not happy, I cannot access my coverage online and after reviewing recording of conversation with the salesman, I feel like I've been robbed. All of the things I felt were important to cover, ARE NOT!! I've paid 100s so far FOR NOTHING!! And WHAT A HASSLE! NO booklet with my plan, no "welcome package", just payment after payment. No thanks.

The service rep was very helpful and knowledgeable. Therefore this sale went well beyond my expectations. Of course, I haven't had an opportunity to use the services yet. If the servicing goes as well as this, I'll be happy to recommend this company. Even though, as of yet, I have been unable to download the contract.

The experience I had was very misleading. If my part stops working but get a piece of rust on it I’m not covered. So meaning even if rust is not the cause of the part breakdown just because the part has a rust stain they will not fix the part. All parts rust and still work fine. It has to be a manufacturer problem in order to get the part fixed but can’t have any rust on it whatsoever. I was also told that Jordan a customer service representative didn’t have a supervisor. She also stated that Carchex makes the auto payments which is false. Be careful what you sign up for.

I never bought vehicle and canceled contract within a few hours. Over the next month I called three more times and emailed twice to cancel and get my refund. Still waiting on it now but hopefully this was the last call. Very frustrating experience. I ended up purchasing a 2011 Chevy Cruze but I am very reluctant to get coverage with this past experience.

The website made it seem like CARCHEX was a scam at first. I called the number that it gave me and I got transferred to somebody in sales. Then they transferred me to the sales rep and he was asking if I was calling for this other company. When I told him that I was calling for CARCHEX, he told me to hold on. He put me on hold and he never came back. So, I hung up. Then I called back and that was when it was all legit.

The sales rep was very nice and answered all my questions. She was very detailed on how the process worked, what was covered and what was not. No one tried to sell me something that I wasn't looking for. She went through all the different products that they have. She told me what Carchex had for the specific amount and the best thing that was suitable for me according to what I was looking for. Then, she helped me compare one with the other. So, it was great.

I've had CARCHEX for three years and it's like 3,000 each time I renew it. It was basically 1,000 a year. During that three-year period, I had my car in the shop for something minor. This time was the second time that I've ever had the car in the shop while under CARCHEX and they gave the dealership a hard time. The dealership compromised labor and other things that the car needed. I asked the dealership if CARCHEX is paying less than normal compared to other extended warranty companies and the dealership said that CARCHEX is paying less. That really irritates me because I just signed up with them for another year. Had I known this problem was gonna exist, I would have picked another company. I'm very disappointed that I signed up with them for another three years.

The interaction with the rep was great when I signed up with Carchex. I have the highest plan with them but I hope I never have to use it. I got a Cadillac and the transmission fluid may be changed at 50,000 miles. I’m concerned that it says in the contract that you have to change the transmission fluid every 24,000 miles and if I don’t, that’s a reason for a denial in repairing it. So, that's a conflict of interest with what the factory warranty may be.

People should make sure they know what they're getting in their plan to know what's covered for their vehicle. When I spoke to the Carchex rep, he said my deductible would be $100, but once I got my documentation in my email, it said my deductible was 200. I had to call back for Carchex to change it. It was weird that I got something totally different than what we spoke about, but other than that, my experience was good.

The people that I dealt with were great. They were willing to work with me as far as the cost and they explained the coverage. They were nice people and friendly.

There was an ad on Facebook for CARCHEX and I clicked on it. They didn't call me and aggravate me with a bunch of promotional calls. There's this one company that is a very prominent name and they aggravate people so badly with calls that I decided a long time ago I wouldn't buy their product if it was the only one on earth. I called the CARCHEX phone number and was connected to someone who was very helpful.

I have not gotten info from Carchex since my first call. I get an email from MEPCO wanting me to set up account. It contains no info from our communication. It gives info on what they will do with MY info. I do not establish auto-pay without knowing the billing amount! If this is not resolved within 4 business days - I'll take my business elsewhere.

The CARCHEX lady that I spoke to gave me an extended discount per month. I got towing and roadside assistance with the program that I signed up with and I would tell a friend to check out CARCHEX because it's better safe than sorry. And it is very affordable at around $3.50 a day. People spend that on candy and cigarettes, so you might as well spend it on something that you are going to need that benefits you.

When I talked to Carchex, the rep seemed to know what he was talking about. He was polite. But it was a little high-pressure sales. It was like a timeshare-type thing. I was really thinking of almost not doing it because of that. They told me, "Would you sign up today if I could get my boss to agree to this? Well, let me go talk to him." Right there, I almost hung up. But it was something I was interested in, so I didn't. Carchex shouldn't do that. If they know a price they can offer you, they should just say, "Hey, it's this price," and then sell it on the product itself, not that timeshare sales tactic. So I'm still on the fence on whether I cancel this out because of that.

CARCHEX called me, I talked to the lady, and she convinced me. She was very friendly and knew what she was talking about. It was very good.

I decided to check into CARCHEX and my experience was good with a fellow I spoke with. He clearly explained everything to me. I went back over it. And what I didn't understand, he re-explained. He was very patient. So, I decided to go ahead and sign up with him. He explained to me all of it that were perks. We came to a dollar amount arrangement and that helped to seal the deal. Perks are very important. People wanna see what they get for their money and that made it even more enticing for me to go ahead and select CARCHEX.

I went online and checked Carchex, and I talked to the guy. I was impressed with the coverage and everything they had to offer. The deductible was $200 and I said I couldn’t do that because Endurance was giving me a $100 deductible. And the guy from Carchex said they could do the same thing. I told him to do it and not to screw me with another $100 from the beginning knowing well that Endurance was gonna give me that. So with my being a disabled veteran, I got a discount from them. The guy said he would send me a package and I asked if that was a problem. He said no. Carchex shouldn’t give me a hard time with getting my package in because Endurance did that to my buddy. It took him almost three weeks to get the package.

It's a little bit hokey that when I called CARCHEX, the price started out at 279, then within two minutes, it was 249. Within another three minutes, it was 219, and within another two minutes, it was 149. Then it ended up being 119. I know about sales but they should have one price when someone calls. I got the premium package and I wanted to cover as much as possible on the car. The rep said the warranty would take effect within 500 miles or 28 days and he was professional enough. I asked how to submit a claim and he gave me a phone number. He also said that I should tell him the account number that I would get in the email and I did.

The CARCHEX rep explained the package quite well and that met what I was willing to pay to get the coverage that I wanted.

The rep from CARCHEX was helpful. She explained the coverage thoroughly. She said she would send paperwork. As far as the price, it seemed to be fair.

I called Carchex and they started out with a high amount of money. I told them I wanted to take their highest plan, but I would not spend more than $99 a month. They gave me it for $99. They were very helpful. Not only did they send me an email and a text message telling me, "Welcome on board," but they're also sending me information coming in the US mail. They are on the ball as far as getting me with the information that I needed and what I'm gonna need.

The rep with Carchex went through all the different things with me. They cover so much more than the other companies. I like the fact that there is a high limit on the policy. I don't expect it to go up to that limit, but nevertheless, it's a peace of mind. I also like that it's active as long as I make a payment.

Carchex is the best extended warranty company. They live up to expectations and do what they say they're gonna do. Anything I had done to the car, they had it covered. All the dealership had to do was call them.

The rep told me that I would be covered with all my major issues if something ever went out, like my backup lights, backup camera, and radio. I have a hearing problem, so I put the call on speaker to hear better and my son was listening in the background. He said it sounded good to him and he was glad I got the extended warranty. The rep said the coverage would take effect as soon as he was able to finalize it with my payment. After I paid him, he sent me all the information and I printed out the paperwork. He said I would get them in the mail also. Besides that, I don't understand what I read on the papers. The information is saying I've gotta maintain the car, which I do. I would keep all the records and I've gotta make sure I didn't cause it to break down, that it did it on its own.

The rep told me all the info I needed to know. I didn't have to ask too many questions because she was very informative, and I liked her. I have roadside assistance and rental as perks. I've told a friend already. I recommend Carchex because it's affordable and people get good coverage on their car. I liked it when I heard about it. I have a nice car and I need that coverage. Anything could happen and I wanna keep my car going.

Carchex had a high rate and it was better than the ones I've been checking out. I asked if they had a shop that I could go to. I was told you could take the car to any shop you want to take it to. I got a package that covers the engine and the majority of everything. It covers really mostly what I need and it comes with oil changes. What they can't do, I'm not worried about it. I can always have my brother or somebody to look at it. The policy takes effect in 25 days.

CARCHEX was the first company I called and they offered me a veteran's discount. The rep was knowledgeable. There were some things we were confused about like the regular maintenance. If specific things weren't done with regular maintenance, I want to make sure they would still be covered. They said that it was covered. They would try to change the transmission fluid first. We would do that and flush it, and we're responsible for that and I understand that. But if that doesn't work, then they would cover the transmission. That was what he told us. I would recommend CARCHEX to friends.

My mother-in-law recommended CARCHEX and it was just good advice. She told me that it probably would be wise and get something that would cover me just in case something were to happen. Signing up with CARCHEX was convenient and it was very informational. They did great. At first, I was calling as I was curious but they sold me on it after a few phone calls.

The rep was super nice and helpful. She really wanted to win my business. I got a well-rounded package where it wasn't all the tiny stuff. All the major things were covered. There's roadside assistance and a rental car. I'd definitely recommend CARCHEX.

Having a vehicle protection plan is very valuable. I had one for five years and it was good. The one I had was $99 a month and I paid that for three years and I got two free. I had something go wrong in those two years like the refrigerant part on the air conditioner. I took it to the Chrysler place and it was $1,700. My insurance paid 14 and I paid 300. That was not bad. That expired and I looked online. Somebody called me and it had an Owensboro number. He said, "It seems you were online looking for car insurance. Let’s speak to somebody.” A guy came on and said, “This is CARCHEX.” He negotiated and gave me a good deal. CARCHEX is okay and I got it the other day. The sign-up was easy.

Carchex is a good company. The rep seemed pretty knowledgeable of the product and he mentioned the roadside assistance, the towing, and all the perks.

I just signed up with Carchex and I had a great experience with the young man who took care of me. He was very accommodating and knowledgeable and got me sold. He knew what he was doing and he was very pleasant. He was able to answer the questions I had. I would refer him because he knew what he was talking about. I was trying to keep the price right around 100 because I knew what fit my budget. He did what he could to work it out. It's a tad bit over 100 but I'm okay. Everything worked out perfectly. I made the right choice by getting the protection plan.

I checked out CARCHEX and ended up getting a quote from them that was within my budget. The representative did a great job. I told her what I was looking for as far as the warranty goes and she laid out exactly what the warranty would cover with what I was going to get for my 2014 Lincoln. She was very helpful.

Signing up with Carchex was easy. The sales rep wasn't pushy and he let me make my own mind up. He was very courteous and he knew his stuff. The car that I got coverage on is an '07. I was wanting a little bit more coverage. But with my car's age and mileage on it, I got most of what I wanted, but not everything. It didn't cover all electrical. But with Carchex, they do a month-to-month. So, you're not locked into a three-year contract or four. Your contract is good as long as you pay your monthly premium.

I'm satisfied with the process at Carchex. The rep was really giving details, and also, he was asking questions about the car. He was a professional.

They have really good coverage, especially since we're getting close to the 100,000 miles. I was afraid that I wouldn't find something with the coverage and the deductible that Carchex has. It's really low. So it makes it easy, that if something were to happen, I don't have to wait to get paid. It's something that I could pay right out-of-pocket and actually afford.

The signing-up process was nice. Carchex gave me a call to confirm some of the details of my vehicle, to confirm the price and that I was eligible. They went over the disclosures, made sure I didn't have any questions, and then set up the first payment. There are two situations that I would apply for the coverage to take effect. It's after 24 days and 500 miles, and the other one is 60 days and 250 miles 'cause I told them I didn't drive a lot.

Mr . ** was very polite and efficient explaining the Carchex to me. He answered all my questions with lots of confidence. I hope my experience with you will be useful and the dealership doesn’t give me a hard time. I don’t like the deductible of $200.00 and the amount of payments I have to make.

The rep I worked with was knowledgeable, professional, and very patient. He explained everything that the policy covers, the amount, and the payment.

The rep I talked to was really helpful. He gave me a price that was affordable for me.

Their rate is too high. But I had a fine experience when I signed up with them.