A-1 Auto Transport Reviews

I just wanted to get relocated to another country. To ship my possessed vehicles, I contacted A-1 Auto Transport. They took care of everything. My possessions are reached safely. I will surely recommend your services to everyone.

A-1 Auto transport not only provides shipment but also provides storage facility for vehicle, upon the car reaching its destination. This shows their responsibility towards the car, they are supposed to get shipped. I will surely recommend your services to everyone. Thanks a lot guys.

My experience with A-1 Auto Transport is very good. The courteousness they showed towards customers are noticeable. Hearty thanks. Their services are highly recommended. I will surely recommend your services to everyone.

My car has been salvaged and it needed immediate shipping to my home town. So, I had contacted A-1 Auto Transport. As they are professionals, they were very much careful in shipping. They used Forklift in shipping my car. Upon delivery, I could see the car, as it was before shipping, without any further damage. I will surely recommend your services to everyone.

They provided a delivery time frame but they delivered before that with perfect condition of my vehicles. Faster with high quality is the most desirable service needed from customer side. A1 Auto Transport provided that.

The vehicles are fully insured in their hand, which gave me the peace of mind. The service is too fast and I got a faster delivery before expected time of delivery. Good job A1 Auto Transporters. Way to go team.

It had been a great pleasure in working with A1 Auto Transport service. I would surely recommend your shipment service to all my customers, since I never got any concerns or complaints during their shipment. Keep it up team.

I own a truck business and a few of my trucks had to be shipped 6000 miles from Arizona. Since trucks are heavy vehicles, I had to careful. I chose A1 Auto Transport for my shipment because of the good customer reviews. The employees answered all my questions and the shipment was very smooth. I will always and forever use their service.

My elder brother gifted me Honda Civic from Arizona to LA. The reps from A-1 Auto Transport were very cool. They have an organized team. The quote was a little bit higher than most places, but I went with them because their website looked very organized. The transport took three days and it came in perfect condition.

It was winter and we were staying in New York. My dad’s car had to be transported from Connecticut to New York. A1 Auto transport’s service met the standard. The customer was great. Exactly knew what to do.

I was aware about the location of my motorcycle in every step of the way. That was a great relief for me. It later arrived without a single scratch; in perfect condition. They are five stars all the way through.

I’m really satisfied with the service that A-1 Auto Transport has provided. I was tensed since it was a new BMW and it was in perfect condition. Really appreciate your service and will spread the word to others.

I was impressed with the driver, he was disciplined, courteous and friendly. The overall experience was great. I received the car in good condition and on time. Thank you A-1 Auto Transport. I will use them again in the future.

We are very happy contacting A1 Auto Transport. They gave us all the information that we enquired and driver was very friendly. My car arrived on time and in great condition. I am happy with their overall service.

I was very enthusiastic when I had a conversation with A1 Auto Transport customer care first time. They explained everything very clearly. Their approach will definitely catch any customer as it did to me.

A-1 Auto Transport went above and beyond to help with the shipping of my car from Chicago to Los Angeles. Our logistics coordinator he answered all questions, explained everything in detail and reassured me. I highly recommend A-1 Auto Transport when you're planning a move or vehicle shipment.

They shipped my right on time. Great customer service. Fast and accurate quote. No back and forth quotation. Highly recommended who need their vehicles move from A to B. I am very happy and satisfied with A-1 Auto Transport.

I chose them to haul a car from Ohio to Washington. Monica was incredibly nice until my deposit was deducted from my account. A dispatch was never arranged and we never heard from them again. They will not respond to calls or emails. I am out the deposit.

Had to have my car transported from Columbia, SC to Atlanta, GA. A1 Auto Transport responded quickly and was able to line up a transporter within a day. Car arrived as scheduled. No issues at all. Thanks for a great experience. A+ service. Would highly recommend.

DO NOT USE THIS. I spoke to Monica who is running a scam out of her house. Once she gets your deposit you will never hear from her again. I repeat DO NOT USE THIS or Monica. Her number is 305-901-2370... In case she changes her company name.

A-1 Auto Transport is a great company to work with. Very informative and used a reliable driver. My car arrived early and in great condition. I was impressed by the ease by which this process occurred.

We shipped a car for our daughter from Seattle to St Louis. We chose A1 Auto Transport for their positive reviews on Google, as well as their pricing. We were very satisfied with the carrier they assigned, Thad. He was courteous and professional, and provided text updates and pictures along the way. Car was delivered on the date he estimated upon pickup, with no issues.

Very professional. Highly recommend their service. Everything was straightforward. No hidden expenses. Excellent service. Arranged for vehicle transport, Everything went as planned. Since it was my first time shipping Car, I have nothing to compare it to.

Thoroughly pleased with this company. They just arranged transport for two of my cars, from South Carolina to Connecticut. Not only was the price much lower than I expected, but the process was simple and straightforward. Both vehicles arrived quickly and with no damage. The driver was polite and gave me his personal cell number. I researched every auto transport broker I could find, and read one nightmare story after another. Ultimately, I went with these guys, and it was an excellent decision.

Start to finish they were professional and polite. Driver actually showed up ahead of schedule and was thorough in going over the car prior to taking delivery. They made an anxious experience pleasant.

I called the phone number given 831-778-4529 to get help with a problem and Tony Taylor refused to even listen to me. He just hung up without even hearing what the problem was. If the president of the company is too arrogant to even listen to a problem, he should not have his phone number online.

Excellent shipping experience. I've shipped a different car before with disastrous results. This went very smoothly. They arranged it and shipped it. Both went above and beyond to get the car there smoothly and even a bit early. Highly recommend!

I have used A-1 Auto Transport 3 times and all three experiences have been top notch. They did an amazing job coordinating the timeframes that were important to me and they always delivered on their commitment. I highly recommend them.

Shipped my Range Rover from A1 Auto Transport. Went perfectly. No problems. I forgot my iPhone on the passenger seat. I couldn't believe it was still there when the car came!!! This company deserves 5 stars. This was my second time using them. This is THE Company to choose!

A-1 Auto Transport was very responsive and helpful during my auto shipping experience. My truck shipment from Florida to California ended up being more expensive than expected, but A-1 Auto honored this price guarantee. Thanks for a seamless experience!

I worked with A-1 Auto Transport and I felt that they did a very good job. They made it all very easy for me and I felt I could trust them to provide good service. I would happily recommend their service.

Shipped my car from San Jose to Boulder. They were very helpful and made the process very easy. Car was picked up quickly right from my house and was delivered on the early side of the 3-5 day estimate. Very smooth.

I would use them any time I had to ship car. A very pleasant experience dealing with them. The driver was efficient and very thorough. I shipped this car from A1 Auto Transport. It was done in a timely fashion. Thanks.

We shipped two cars from California to the Midwest. Each time the process was seamless. We were given a few day window for when the car would be picked up. We then got a call a day or two before the actual pickup to coordinate with the driver. Pickup and delivery of vehicle was easy and timely.

Excellent service. So your ultimate experience depends on the company picking up your shipment. My experience was excellent. Competitive price; carrier arrived on time and delivered on time with no damage. I'll use A-1 Auto Transport next time!

A-1 Auto Transport did an excellent job of shipping my car to my internship. They worked with my tight deadline. The driver was good at communicating with us and was flexible since I was in the middle of finals. I would recommend them for any shipping needs.

I booked an order through A-1 Auto Transport and got an excellent service. The Rep I talked to was very polite. Also, the driver kept me informing us and was gentle. My Exotic Car got shipped on time and in a neat condition. I am happy.

A1 Auto Transport Ship was extremely responsive, helpful, and patient. We had a great transaction. While it took a bit longer than expected to find a shipper, They kept their promise to the quoted price. Fantastic service and I'll definitely use again.

They are great. Other businesses couldn't even offer me a price this competitive when I told them what A1 Auto Transport was offering. And the service was better than expected. I highly recommend them!

Scammers. I signed a document with the price of $1000 due at pickup. A-1 Auto Transport sent the driver a document saying I would pay the driver $1350. Unfortunately I was forced to pay the money to the driver. Monica from A-1 will not return phone calls.

The rep who contacted me was unbelievable. Her responses to my many questions was prompt and complete. Once the contract was signed, the pickup was on the next day. The car arrived in just 2 days (from Florida to California), which was well ahead of schedule. It arrived in excellent shape as well.

The Rep followed up with me every step of the way. They even came to my house to pick up my car and dropped it off at my new location days in advance! I am highly impressed by their exquisite service.

After giving me a price and sending 'contract', they took my credit card info and as the 'contract' stated I would not be charged the deposit until a carrier was secured for pickup. Well, they charged my card right away and I never heard from them again. Repeated calls got me a different person a few times who said 'my car was scheduled to be picked up tomorrow,' guy takes the day off work to wait for them... Nothing. No email confirmations, no contact with the person who has the car, no answered emails. After a dozen emails to them asking what's going on and 2 weeks going by, I think they blocked my mails as they are now being returned. How hard is it to just be honest? More calls, unanswered. I had to go rent a trailer and pick the car up myself. Worst company ever, do not waste your time or money.

Car was picked up early and arrived on time. The transporter was polite and notified me when the driver left with my vehicle. And again, the driver was communicative and kept me informed. My vehicle arrived in great condition. Highly recommended.

From the first contact on, their representative was helpful, knowledgeable, informative and friendly. The driver was also communicative and kept us informed. My car arrived in great condition. I Recommend them.

Everyone was very professional, from the person who took my order, to the driver. Delivered my car from Wisconsin to Iowa, in great condition. They were also very reasonably priced. I highly recommend them!

Having never done so before, I was nervous about working with an auto shipping company. But A-1 Auto Transport was very easy to deal with. I think they are top notch! I have already recommended them to my friends in need.

After pouring through websites, reviews and recommendations, I selected A-1 Auto Transport to move my car from Wisconsin to the Phoenix area. They didn't disappoint me. My car was transported within days and in one piece condition.

This was my first time using A-1 Auto Transport. The representative was patient in answering all my questions about the process and the contract. I used both email and the phone to stay in touch and the response time was great. My antique car arrived in neat condition. I am really happy.

I called to get a quote on how much it would be to tow an RV for me, and the guy who originally answered the phone handed me off to someone else who made comments such as "Is it girthy?" And "I have a guy that will do it and but he only will do it if it's veiny". And then hung up on me. By far the worst customer service I have ever seen.

I strongly recommend A1 Auto Transport. When I was contacting shipping companies, I was totally unfamiliar with the industry. I had many questions. The Rep answered all my questions and the car was shipped in neat condition.

I spent a great deal of time researching companies and reading reviews. I selected A-1 Auto Transport and everything went just as planned which is what you strive to achieve when having your vehicle transported. I highly recommend them!

My 2009 Porsche 911 Turbo showed up in the exact condition it started out with before the trip from Connecticut to Colorado. Thank you A1 Auto Transport for awesome service. I had already recommended you guys to my friends.

PERFECT EXPERIENCE. From start to finish this was a perfect experience. A-1 Auto Transport may have priced my auto shipping slightly higher than the competition, but I believe it is well worth your peace of mind! I highly recommend A-1 Auto Transport.

Great company and fast! The Rep was wonderful in organizing everything from our first email to the follow-up conversations! My car arrived in safe condition. I am really happy. I will be using this company again in the near future.

The actual shipper/driver was very communicative. Also, he was punctual and delivered the car on the day I wanted it to arrive. Mine was one of 6 on his enclosed truck. I highly recommend Executive and the A-1 Auto Transport Company to everyone.

Called in to ask the price and asked for the cheap price. I have to move large number of cars from Texas to Chicago. The guy says, "We are not for cheap prices" and hung up. I think all the 5 stars review are done by their own people. How can you treat your customers like that without asking the name or the business volume.

The carrier was able to pick up from and deliver to the exact addresses with no issue. On top of that, the delivery was the quickest I've ever had. Thanks A-1 Auto Transport. I am really happy with the service.

The best car shipping experience I've had, hands down. I had to ship 2 cars across the country, one of them is my "prized possession", so naturally, I was very anxious. But the Rep assured me of ease & stress free shipment. And they stood up to their words.

I want to Thank A-1 Auto Transport. This is the best auto shipping company with reliable, competent personnel and drivers who communicate regularly from the first request for shipping until the delivery of the car at the destination.

I contacted A-1. I spoke with a guy named Erick. That was about enough for me! This guy was rude, condescending, and acted like he was the auto transport god! I asked him if his company was an independent carrier, or a broker. He told me that anyone I spoke with "at this point" was going to be a broker. I asked, "at what point?" This is when he danced around the questions I asked, attempted to redirect me and proceeded to ask for my transport information. I received a business call in the middle of our conversation. I told him I had to take the call and I would call him back. He said, "Don't bother". I had no intention of "bothering" after his attitude and the business call interruption was quite welcome!

I used these guys to ship my Toyota Tundra from Los Angeles to my new home in Costa Rica, and they did a good job. Customer service was great, price was competitive although I will say not the cheapest quote I found. I would use them again and I would recommend to a friend.

Throughout the past few years, I have called upon A-1 Auto Transport for car shipping services on several occasions. I wouldn't bother to go anywhere else. Their kindness, knowledge, assistance, great service and low rates will always keep me coming back to them for shipping services. Thank you so much A-1 for being so helpful and quick to accommodate your customers!

I had a wonderful experience working with A-1 Auto Transport when I needed to ship my car cross-country. Everyone I worked with was very professional and the cost was actually less than I had budgeted for. I hope I won't have to ship another car anytime soon, but I refer them to anyone I know who needs auto transport services!

A couple days ago I found myself in a predicament when a local company I hired to transport my son's new Dodge Charger from Tennessee to the port on the west coast in California to go to Hawaii where he’s stationed with the Navy failed to show up at my house to pick it up. Apparently, the driver who was scheduled had decided to take off for the holidays and leave customers hanging without telling anyone.

So, this site is a service that broadcasts your number out to shippers. Some will call and you can kindly decline them, but there is another one that uses a robotic system. The person who then answers with "transport" and when I kindly said "I would like to stop receiving calls from this number" -- she hung up. The number is "unknown" so I cannot simply block it.

I called in to inquire about shipping a car overseas. The person seemed very impatient. I told him that the car currently in FL. He said, “I am going to ask you one more time or I am hanging up.” Well I did, before him. I will never do business with people who lack basic customer service people skills. Rude and quite disrespectful. If I may say.

My first time working with an auto transport and it's been awful... I was told that most likely they would pick up my car within a few days and it may require longer... possibly as long as a week... Well, it's been now 12 days and no pick still in sight so I called and cancelled but in the meantime one man, Frank, was so rude to me it was unbelievable. I am very upset and will never work with them again.

I contacted A1A in March and told them I was shipping my car on or before May 24th. They gave me a quote of $475 to ship it. I had been in touch with them over the past 2 months and they assured me everything was all set. Got a call on May 19th to tell me that the shipping would be $1200!! What a ripoff this company is. I now have 4 days to find a shipper at a reasonable price.

As anyone who's searched online for an auto transporter knows, it can be pretty overwhelming. At least that was my experience while trying to wade through the numerous brokers, carriers, and freight forwarders that all seem to have a website and offer the best price. A-1 was one of the few that seemed upfront and transparent about both what they do and what they cannot do. In the end, I decided to go with them over other established companies like DAS and Intercity. The prices were more or less the same, but I liked the professionalism of A-1. They were also the one company that was able to clearly define and explain their insurance coverage policy, which was big factor for me.

They stop answering the phone. Kept lying that my car was picked up from the auction. Costed me storage fees because they lied. Took money off my card before even provided a drive pick up vehicle. Had cancel credit card to kill the deposit they stole from me. Scott **. Is one names he is a **.

I have to admit that I'm a little surprised at some of these reviews since I came on here to talk about how pleased I was with my experience. I wonder if maybe some of them are in reference to other companies with similar names, as I came across a few of those (like A1A Express, A1 Trans Inc, etc.). And believe me, I talked to them all.

After setting up an order and giving them my credit card # (to reserve me spot) I was told they would get back to me the next day to let me know the details and that my card would not be charged until I signed the order. I never heard back from them. I emailed to cancel since I couldn't leave a message through their system on Saturday because another company was able to do a sooner date, more professional, and way better communication. Totally worth the extra $50.

This company damaged my car when loading and unloading. They treated the problem in a unprofessional manner and refused to pay for damages lying that the damage was there when clearly the damage was caused by them. They are rude, unresponsive, and don't carry proper insurance coverage with high deductibles so they can refuse fixing their mistakes. This matter is going to the legal system for results and I would highly recommend that no one use them because they will treat you like dirt, call you a liar, and they will most definitely damage your car.

I wish I would have seen all of these reviews before we decided to transport a very expensive car with this worthless company. They have ZERO communication, my husband had to track down the driver himself, only to find out that the truck never left (it had been 4 days on the truck) and it was not going to be at my house when this company "guaranteed" a certain date. When I ask for HALF of a refund of their commission the broker is telling me that nothing is guaranteed, that they did everything they could, that it's not their fault, and a whole bunch of BS. After I told them that the problem with them and their 3rd party is NOT my problem, he just keeps telling me that there's nothing they can do.

This was my first experience shipping a car. It was quite a nightmare. The company states on the PO, "Unlike our competitors we have absolutely no hidden costs, cancellation fees or upfront payments." They do request a credit card to hold a $100 deposit which will only be charged on finalizing the shipment. I had difficulty contacting the company regarding the shipment so I hired another company and cancelled the order with A1A. They sneakily hit my credit card for $50.00 a week after I cancelled the order.

I shipped my car from Florida to Oregon. They delivered the sports car later than mentioned. I get a call at the receiving yard. My car was damaged: Busted out windows, Jacked stereo and speaker, Water damage didn't find the decency to cover the rear window with something so it wouldn't rain inside, Scratches on back. Damages $4k.

On September 27th, I called what was listed as A1 Auto Transport on the internet at 1-800-452-2880. I spoke with Ashley to get a quote for shipping my mother’s car from Johnstown, PA 15902 to Slidell, LA 70458. I was told it would be $819.00. On October 1st, I called back and was told that Ashley no longer worked there. I checked to make sure the quote was still good. Lori told me it was and assured me that my mother’s car would be picked up before the 10th, as I told her my mother was moving and no one would be there after the 10th. The payment was made by Patricia **.

This company called me on 01/25/11, stating that they are a legal firm and that I received a payday loan deposit of $300.00 on 10/02/10. I told this guy that I never received any payday loans from online and I never heard of the company. I told him there was no deposit in the amount of $300.00 from any company on that day for any month for that matter. These people are scammers. He asked me, "Were the last 4 digits of my SSN **?" He knew the last 4 digits of my SSN number.

My girlfriend's Honda just got towed. She has a handicap sticker on the car, parked in a handicap spot, with proper apartment pass. It was 3am. She's in the same exact spot she's parked in for 1 year. I happen to sit up and I see through my window, the tow guy taking a picture of her car. I threw on my pants and flew out the door and three flights of stairs. They saw me jumped in the tow truck and sped away.

I received a call in July of 2009 from American Servicing Company (ASC) asking me if I wanted to be enrolled in a loan/mortgage modification. The caller promised me that I will be paying $300.00 less every month until I hear from the bank about my modification status. It sounded good at the time. Who doesn't want to pay that much less every month? So, I registered for loan modification and the process, I was promised, would take about 3 - 6 months. I was also promised that the bank will not ask me a lump sum of the $300.00/month difference if I am denied at the end of the grace period (the first three months). I have called the bank every 2 weeks after the first three months and inquired the status of my modification process. I was told the modification department is working on it and that the department has thousands of application, but they will get back to me soon.

I got two AmEx cards because I wanted to get cash back rewards. However, they will give you a card and promise rewards but once you post a large charge onto your account to get rewards, they will harass you to send them your tax info. In just two months, AmEx screwed my score from 758 to 673. If you don't, they will cancel all your account even though if you spent just 50% within your limits! This company is untrustworthy and will ruin your credit score in an eye blink. Stay away from bait-and-switch crooks!

Tried to move my auto from Dallas, TX to Sacramento. Placed order one month in advance. Then the nightmare began. The original company failed to show because truck had oil leak. This must be the leakiest industry as I plowed thru 5 more brokers, each having various excuses why they were late including 2 more with oil leaks. I thought I had found a good one when I contracted with a transporter used by auto dealer. Pickup was on schedule. Delivery, however, is a complete disaster. Obviously, this driver does not drive on weekends and in fact is now at his home enjoying his weekend off.

I made arrangements with Autotrail Transporters, Inc. on March 22, 2006 to ship my vehicle from Modesto, CA to Hampton, GA. The total cost for door-to-door service was $885.00 with a deposit of $450.00 and a balance of $435.00 due at delivery of the vehicle. The pickup date was scheduled for March 29-30 and delivery in about 10 days. I received a call from A-1 Auto Transport Inc. on March 25 because they had been contracted by Autotrail to transport my vehicle and they wanted to pickup my vehicle on March 27 instead of the 29 or 30, which was the scheduled pickup dates. I said no because I wasn’t planning on being at my destination before the vehicle would have been delivered.

I've contacted A-1 to transport my vehicle from Los Angeles, CA to Baltimore, MD. The car was supposed to be transported by truck and would be insured by A-1 for the transportation with a $500 deductible. Everything was looking fine, and i was even able to track the car online from the West coast to the East coast. An A-1 representative called me about 2 weeks later and told me that the car arrived in Baltimore, MD, but that it had apparently been damaged while the Truck driver was unloading it, but i will just have to submit the paperwork and they would take care of this.

This guy calls like twice a day, every day. I answer and tell him I'm not interested and he continues to try to force the AT&T service down my throat. Because of it, I will NEVER switch service to AT&T, and I WILL be telling my friends what ******* sales tactics they use.