Bay Alarm Medical Reviews

The guy from Bay Alarm Medical who we talked to was great and helpful. My mom chose the pendant. But she doesn't care for it because it's a rope around her neck, and every time she leans down, it gets in the way of everything. When we bought it, they didn't say that it has to be exposed, because she'd rather have it under her sweater or her blouse. She has it on right now, it looks like a cowbell on her. I wanted her to have something on her wrist, and she wanted something around her neck. I don't know if somebody else had a kind of pendant, and she likes the looks of that, but Bay Alarm didn't have anything like that that would work. So, she has this goofy thing around her neck where it looks like a car remote or a garage door remote and it's bigger than those.

My experience has been great. There are many systems out there but Bay Alarm Medical came back with the most positive comments from current users. I also went back and did some pricing comparisons. I did several phone calls with the salespersons I talked to. They answered some of my questions, and I moved on and looked at a couple of others and had more questions. I called Bay Alarm's rep back and I got those answers. So through my thorough research, I determined that Bay Alarm Medical was the best for the money.

My mother has a gait walking problem. She's older and still lives alone. Once she started having problems with her mobility, we decided the best option would be to get a medical alert system. I did some research and in looking through the different options out there, Bay Alarm seemed to be more reasonably priced. Their website was very easy to navigate, and it seemed pretty easy to set up the service. They also had a lot of information online so I didn't have to call somebody and get a sales pitch. Most of what was online was all I needed.

I bought the Bay Alarm Medical device mostly for my wife. She died in October and I've switched the device over to my name and I am keeping it for use when I do anything hazardous like when I climb a ladder or work in my shop. I live alone now and I find it comforting to have the device available if I'm doing anything that could be risky. I like the fact that the the Bay Alarm device works wherever 'cause I'm more likely to need to use it if I'm out away from home. When I'm doing work in my shop, I can't be sure that I can reach my cell phone so I put the device around my neck and stick it under my shirt as I can't have a risk of the lanyard getting caught in the machinery.

ChatGPT took me to a couple different companies and Bay Alarm was one of them. We were thinking about getting the smart watch for my mom and between Bay Alarm and another company, it looked like the smartwatch from Bay Alarm was a little bit smaller and more discreet. Then I called Bay Alarm and I talked to a wonderful person who gave me some advice on what device to pick. We ultimately didn't go with the smartwatch because the battery life was the main thing. But it also would have been confusing for my mom. So, we ended up with just the wristwatch type alert device.

We purchased the device and the service from Bay Alarm for extra measure of security for my mother. We looked at a couple of different companies and Bay Alarm looked like it had a comprehensive service and it had a competitive price for the service. Our sense of security improved and having it gave a positive impact, but more so for her family knowing that she has an extra measure of security.

So far I am happy with the Alert. But I am extremely disappointed in the company. It says in the instructions and the website that the Accessory Wrist band and button are included. As is the Vial of Life. And No one in the Service and Technical dept knew this. They wanted to charge me $40 +$15 for shipping the Accessory and charge for Vial of Life. It was not until I said I was reporting them to the Arizona AG for fraud that they decided to send, as a one time courtesy! So make sure you get what they say you will. Incompetent.

Zero stars. I was a customer for about three months until today. The system is awful. I could be sitting in a chair reading and for no reason whatsoever the device would suddenly say, "Fall detected." This happened numerous times. It also detected "falls" when I set it on the nightstand before bed. One day, I went to get an article out of a bottom cupboard. The device swung wildly and hit the cupboard door twice really hard. Nothing, no response at all. Today was the last straw. I was out on my driveway and actually slipped and fell. I went down fast. No response, no fall detected, nothing. When you add in that the device is not waterproof and can't be worn in the shower, this system is beyond totally useless. Since I've an email from them stating they do not want the equipment returned, and after I ensure I've my refund, I intend to take this piece of garbage out in the backyard and "Hillary Clinton" it with the biggest mallet I can find.

I needed an alarm and my daughter went on site to see which alarm gave the best result in this area. Bay Alarm did and we talked to a fellow and ordered it. I use the device around my neck all the time. I'm old, and it doesn't bother me at all. I'm comfortable. I try to put it on the charger at night, so that I'll be in bed. I haven't had any accidents but every time I have hit it, I get a response. The alarm has changed my sense of security. I feel safer with them. I always make sure that I have it when I go outside.

We got on the internet, and we looked for medical alert systems, and we found Bay Alarm. We needed one for my husband's mom, but she's no longer using it because she moved into a facility. His sister has one now. My husband is the primary call, and I'm the second call. She's very happy with it. She uses it and wears it all the time.